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Honolulu Volkswagen

★★★★★(56)read reviews

2881 N. Nimitz Highway, Honolulu, HI 96819

(808) 664-7356 Ask About Our Service Specials!

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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No Charge Wiper Blade Installation³Click Here for Details
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No Charge Battery Test¹³Click Here for Details
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No Charge Brake Inspection¹¹Click Here for Details
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$129.95 Oil and Filter Service¹Click Here for Details
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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter²³Click Here for Details
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No Charge Tire Rotation⁹Click Here for Details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:00 AM - 5:00 PMTues: 7:00 AM - 5:00 PMWed: 7:00 AM - 5:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ eric alakai
Everyone was so nice. I had a very good experience with my purchase and will recommend them to everyone. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Shyanne Kamai-Sionesini
This will be my 3rd vehicle purchased from Honolulu VW. This time I purchased a 2024 VW Tiguan. My sales representative was Braeden. I did a online purchase and a few moments later he had contacted me and next thing you know my application was submitted through finance and everything was approved through Volkswagen credit. Braeden ma | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Ramal Sirrah
Customer Service and pricing is pretty bad. I called about 5 times to try and get a hold of the Service Dept, no one picked up. Took them 1hr 15mins to call back. When I got there, I called just to see what they did... And they just ignored the phone calls, and they were not even servicing anyone. A basic diagnostic was $180, now it' | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ dernoc
Honolulu Volkswagen and their staff worked hard to find the right car and lease. You cannot go wrong visiting their sales team. | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★ dernoc
Honolulu Volkswagen and their staff worked hard to find the right car and lease. You cannot go wrong visiting their sales team. | Read Full Review
11/9/2024 12:00:00 AM | Cars.com
★★★★★ KiwiMan
Excellent service! An awesome car-buying experience. Brandon, our salesman, was so helpful and accommodating and helped us find a vehicle that met our needs and also helped with getting a decent price on our trade. | Read Full Review
11/7/2024 12:00:00 AM | Cars.com
★★★★★ KiwiMan
Excellent service! An awesome car-buying experience. Brandon, our salesman, was so helpful and accommodating and helped us find a vehicle that met our needs and also helped with getting a decent price on our trade. | Read Full Review
11/7/2024 12:00:00 AM | DealerRater
★★★★★ Conred Maddox Jr.
Nick was more.than helpful and made the experience enjoyable ?? | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Rowie M Q
| Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Andrea Barringer
My husband and I bought a car from here. I absolutely do not recommend it. We have had the car for less than three months and it needs over $6,000 in repairs just to pass a safety inspection. The salesman told me and my husband that they would take care of the check engine light and the seatbelt light because they had to have it s | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ fishcounter02
I had a 9:30AM appoinment, I brought my car and signed in. I had breakfast at Wendy's, came back at took my car home before noon | Read Full Review
11/2/2024 12:00:00 AM | DealerRater
★★★★★ calvin.gidlof
Excellent service. Staff cared about me and my car. Highly recommend the dealership for service. | Read Full Review
11/2/2024 12:00:00 AM | DealerRater
★★★★★ Dlegaspi0426
The dealership is clean and the staff are very friendly and cooperative. Would highly recommend to family and friends. | Read Full Review
11/2/2024 12:00:00 AM | DealerRater
★★★★★ calvin.gidlof
Excellent service. Staff cared about me and my car. Highly recommend the dealership for service. | Read Full Review
11/2/2024 12:00:00 AM | Cars.com
★★★★★ fishcounter02
I had a 9:30AM appoinment, I brought my car and signed in. I had breakfast at Wendy's, came back at took my car home before noon | Read Full Review
11/2/2024 12:00:00 AM | Cars.com
★★★★★ Dlegaspi0426
The dealership is clean and the staff are very friendly and cooperative. Would highly recommend to family and friends. | Read Full Review
11/2/2024 12:00:00 AM | Cars.com
★★★★★ acekelakai
Friendly knowledgeable representatives was able to accommodate my requests and get all the paperwork ready with little wait time | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ acekelakai
Friendly knowledgeable representatives was able to accommodate my requests and get all the paperwork ready with little wait time | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ Rushan Sinnaduray
I have to admit to dreading the car buying experience prior to going to Honolulu Volkswagen. However, this experience completely put my mind at ease. Our experience of buying a new Tiguan at Honolulu Volkswagen was exceptional. Brandon Tom, the salesperson we were dealing with, made the whole experience pleasant, uncomplicated and en | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Mk57sports
Good inventory and very pleasant facilities. Salesperson was very cordial and helpful. Sales process was very lengthy. | Read Full Review
10/30/2024 12:00:00 AM | DealerRater
★★★★★ Mk57sports
Good inventory and very pleasant facilities. Salesperson was very cordial and helpful. Sales process was very lengthy. | Read Full Review
10/30/2024 12:00:00 AM | Cars.com
★★★★★ Davichoward33
Jessica did an awesome job getting me checked in and my car looked at! It was in a timely manner as well and I’m extremely happy! Thank you Honolulu Volkswagen and thank you Jessica! | Read Full Review
10/29/2024 12:00:00 AM | DealerRater
★★★★★ Davichoward33
Jessica did an awesome job getting me checked in and my car looked at! It was in a timely manner as well and I’m extremely happy! Thank you Honolulu Volkswagen and thank you Jessica! | Read Full Review
10/29/2024 12:00:00 AM | Cars.com
★★★★★ Trudy Alefaio
We had a great experience buying our Tiguan recently! Our sales rep, Brayden, listened to our needs and got us the car we wanted. And Eric in financing was friendly, informative, and took good care of us. Everyone was considerate of our time and we left happy and love our new car! | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ sparkplugg01
I love Jessica and her service team they are very helpful with all my service needs! 10/ 10 would always recommend | Read Full Review
10/24/2024 12:00:00 AM | Cars.com
★★★★★ Ian Rushin (GoodGriefs)
They tried to sell me a car that wasn’t even on the lot. Said it was a rental car they use but wanted to sell it for the old odometer meter. Liars trying to scam people. | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Anson Ho
Update: None of their team members get in contact with me. Update: I reached out to General Manager Angela Wong, but did not get any response! They DAMAGED my car! First of all, my Golf had a coolant leak in January 2024. I took it to Honolulu VW and got that repaired. After not even 6 months, in July 2024, it happened again! (Mad | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Quinton Smith
Be prepared to have your time and money wasted. When i initially bought my vehicle they did the typical dealer bs asking what I wanted my monthly payment to be and refused to show me interest rates or the principal price of the vehicle. I had to fight for this information and when they finally gave me rates I specifically told my sa | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Jeff Hodder
SCAM! I sold them a car before moving to the mainland. They lowballed me, but I was willing to take less to get things done quickly. They said it should take about 2 weeks for them to pay off the loan, get the title, and send me a check for the difference. It has been 2 MONTHS, and they haven't done a thing. I'm out hundreds of dolla | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Jeff Hodder
They "bought" a car from me but it has been months and they are refusing to pay. Stole. They stole my car | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Edward Drake
0 stars. DO NOT RECOMMEND these guys at all!! Buyer beware. I really hope this absolutely terrible experience helps deter anyone from making the same mistake I did, and SHOP ELSEWHERE! This was by far the worst car buying experience ive ever had. There are only 2 things this company is good at. LYING and TAKING YOUR MONEY. I will sta | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Jung Kim
The service was absolutely terrible. I left my car with a man named Harold at 7:30 in the morning, and when I went to pick it up at 2, he angrily asked why I had come so early, saying that it usually takes 1 to 3 days. If it was going to take 1-3 days from the start, they should have told me, or at least provided an update in the mid | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Ryan Siemer
Excellent dealership that provides great care and service to their customers while also providing great deals on VWs. | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Sara Zelin
Always late. Been coming here for 5 years now, and every appointment, they make us wait at least 30 minutes. They need to work on efficiency. But +2 stars for friendly staffs. | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ J. M.
| Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Jesus Gutierrez Jr. (GZ)
DO NOT GO HERE!!! This place will use you and take you for everything you have! The sales "team" is totally clueless and they know nothing. No knowledge on selling, not engaging, and when you asked questions about vehicles it was a blank stare. The vehicle I bought was suppose to get minor work done they said so they gave me a rental | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Anson Ho
Update: I reached out to General Manager Angela Wong, but did not get any response! They DAMAGED my car! First of all, my Golf had a coolant leak in January 2024. I took it to Honolulu VW and got that repaired. After not even 6 months, in July 2024, it happened again! (Made me wonder if they actually took care of it last time) So I | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Jesus Gutierrez Jr. (GZ)
DO NOT GO HERE! This place will use you and take you for everything you have! The sales "team" is totally clueless and they know nothing. The vehicle I bought was suppose to get minor work so they gave me a rental to use but the few days it was suppose to be in for turned into weeks. It really made me suspicious about whether or not | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Angie
UPDATE: emailed the manager how she said too and not a single reply. sounds like a copy and pasted response to every negative review _____________________________________________________________ Absolutely disgusted with how Volkswagen has taken care of my car. I bought it Nov 2023 and the salesman was great. It started having my | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Anson Ho
They DAMAGED my car! First of all, my Golf had a coolant leak in January 2024. I took it to Honolulu VW and got that repaired. After not even 6 months, in July 2024, it happened again! (Made me wonder if they actually took care of it last time) So I brought my car back to Honolulu VW to fix it. It took 8 days for them to get it fixe | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Angie
Absolutely disgusted with how Volkswagen has taken care of my car. I bought it Nov 2023 and the salesman was great. It started having mysterious sounds three weeks after I bought it. Have taken it in four times now and they can't "replicate" it. I have shown them videos and they say, " If we can't replicate it, we can't fix it" Clea | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Autumn Burleson
I have had my Taos for three years and Jessica has always been my go-to representative and takes the BEST care of her customers. She worked with the dealership to ensure that my brakes were serviced at no-cost to me thanks to a good faith agreement since the warranty had just expired. I cannot say enough good things about her profess | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Horace Jim
They lied to me | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Aaron Waite
Thanks volkswagen Honolulu for the great parting gifts back to the states. A very clean and friendly dealership with lots of models and colors to choose from very friendly service and great selection of vw merchandise. | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ J Ornellas
Unfortunately a bad experience with the Parts Dept. I encountered some rookery with a part price, questioned the salesperson and was told, "That's what you gonna pay everywhere." Called your competitor and was able to get a phone quote for over $120 less for the same part. Initially, young men working at the parts desk were solid. | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Halana Genest
I had an unpleasant experience with getting my car initially - they gave me a ton of push back when asking them to honor the online pricing. Once I was ready to sell my car, I went back to them - which was a mistake. I sold my car to them 7 weeks ago and still have not been paid the $23,000 they owe me. The car was paid off when I s | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ chester altiery
I like these guys, everyone in person is very nice and accommodating especially the service department BUT they are impossible to get on the phone, to the point where I had to make an appointment at the other VW in Waipio. Been calling nonstop all week since Monday, it’s now Friday. Left voicemails… nothing no call backs. They need t | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Joey Lai
It was pleasant, friendly staff, and great service. | Read Full Review
5/25/2024 12:00:00 AM | Cars.com
★★★★★ Tara Macolino
Jessica was great, great customer service and face of the front desk, and very informative. Wait time for the oil change was extremely long (over 4 hours), and I had an appointment. | Read Full Review
5/22/2024 12:00:00 AM | Cars.com
★★★★★ Blaze Ryder
| Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ oceanchelle808
This review is a long time coming. Love me the crew at Volkswagen Honolulu, especially EJ and Jessica. Buying my 2019 Jetta was a breeze and the team always goes out of their way. I feel like I have a family there seriously. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Megan Cowley
Honestly horrible experience trying to work with this dealership. Went in to do a trade in, they had one salesman whom I had been talking to about the trade in and he told me one price, did a test drive. Everything went well. They acted like they were going to work with me when it was time to talk numbers and then the lies started ro | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ SABRINA DELARAMA
Service advisor was excellent. Katie was great with updates and explaination. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Jen Draper
| Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Shea Baker
The Honolulu VW service team is communicative, professional, and speedy. They always promptly schedule the service you request and upon arrival, complete all the forms and give you your estimate. They always make sure to ask if you are going to wait, have a ride, or need a shuttle. Katie is always super upfront and friendly, never tr | Read Full Review
5/12/2024 12:00:00 AM | Google
★★★★★ Akoni Marciel
Jessica and the service team all way taking care of my needs | Read Full Review
5/11/2024 12:00:00 AM | Cars.com

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