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Heritage Volkswagen, Inc.

Heritage Volkswagen, Inc.

★★★★★(257)read reviews
4305 Jonesboro Rd, Union City, GA 30291
(770) 450-6507 Ask About Our Service Specials!
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Service Offers

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    $109.95 Oil and Filter Service1Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $25 Off Genuine Volkswagen Battery13Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter23Click Here for Details
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    No Charge Tire Rotation with Brake Inspection9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Patrica Pritchett
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mzkbsmilez
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Will Nixon
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Robin Scott
    Always a pleasure going to this particular location! Sometimes a little chilly but the professionalism is there. Laura is my advisor, she’s great!!! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Forbes
    I took my car for servicing at Heritage VW service Center and I was very impressed with the level of service received. The staff members were extremely polite and knowledgeable. Thumbs up especially to Mr. Ramsey who was very patient and professional during the entire process. He took the time to explain what needed to be done and en | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ C Washington n no jp
    Great customer service to Tim he made the service wait smooth and comfortable. He was upfront about the wait and made sure I was comfortable in the media room. He suggested a movie I should watch. Although I was there 3.5 hours it felt like 1 hour. Would definitely recommend him for your service needs. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Heather Gossett
    Edited to add that we are still dealing with issues on the payoff on the car we traded in over two weeks later (out $700 as of now). Will update once resolved... We just had the best buying experience of my life! In and out in under two hours thanks to a little prework. Christian (sales), Michael (finance), and Brad (manager) were | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ allan breiding
    Ramses was a great help and very professional in helping with our car trouble. Most of all, he was a great communicator during the process | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Charles Gilchrist
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ava Seyler
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ ChiDonna821 BOONE
    Mike made sure I was satisfied with the service perform on my car. He was very kind and gave me suggestions on what I should do next. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Alecia Danielle
    Service Side is amazing !! I was in and out and my appointment time was upheld ! AMAZING TEAM! Thank You ?? | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Juanita Jones
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Prewitt
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Carsell Johnson
    Darrick was professional a very informative with the repairs to my car. He was also very helpful dealing with the warranty company as far as as their ignorance. Darrick got my car repaired and returned in a reasonable time. I look forward to working with him again in the near future | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Teather Newsome
    The easiest car buying experience that I’ve ever had and it was all due to John. He worked with me and got me exactly what I was looking for. I appreciated all his due diligence. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Kumi
    Awesome place to send your VW Cars for service! Topping up of other fluids during oil change in addition to complimentary cleaning of the car after service! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Desirea Livezey
    Them folks rescued me w a creative fix for my car while I was traveling between states. Literally created a fix for parts we couldn’t order within the same day. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Mack
    I have been using Heritage since early 2000. My recent overall experience was great. From the young that took my call, to Mike who greated me at 7:30 this morning. He was very detailed in explaining the process concerning my car. I do recommend to give them a try.. Ms B. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Boulerice
    Very disappointed. My car didn’t get fixed and now the check engine light is on for a totally different issue | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Dongwone Park
    | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Charlene Howell
    Service was fast and clearly explained. The cost was affordable and staff, friendly. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Tamara Ballou
    My service appointment was quick and easy! My service advisor, Ramses was efficient and answered all of my questions. Thank you! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Chris Vanmeter
    Absolutely excellent service, my technician Ramses got us in and out in record time! Great waiting lounge with a movie theater and children's room. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Justin Toepfer
    If you bring your car in for a specified repair. Be prepared for your service advisor to recommend an additional $1,500 in repairs… Even though my car was just serviced there 2 months ago! Service Manager Robert is incredibly rude, drive the extra 30 minutes and bring your car to a different VW dealership. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Sheldon Lord
    Horrible experience. DO NOT TAKE YOUR CAR HERE!!! Took my car in cause of a misfire and check engine light, it was out of warranty so I was charged a diagnostic fee and then told the problem was that the car needs a software update. Paid for those services to be done, upon picking up my car and starting it,I could tell the issue was | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ curtis blount
    Mr. Ramsey was very professional and courteous. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ donna stephenson
    I'm not sure yet? Car has been goneword about diagnostics. I was given a number to call directly which goes to Mechanic.He said they were very behind schedule.The service while there ( Service dep) is very good.Employee's are very nice. Nay gave me a ride home which I appreciated.Nate did the intake report on my vehicle.He was also v | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Latonia Marks
    I have purchased 2 previous vw vehicles from here. The experience is top notch from the moment I walk in. Everyone is professional and willing to help. With this new purchase, I was not expecting to make but however my vehicle I took in for service had some major issues and I just wasn't going to pay the money to get fixed. Mike from | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Celestine Maiki
    Expensive and they don’t take credit cards | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ l jones
    Store management is horrible. I canceled several warranties on my vehicle that I didn't not need or want back in June. As of date Heritage Volkswagen management has failed to refund over $6000 and canceled warranty fees. I’ve reached out several times in an attempt to get them to refund these charges but Have been ignored each time. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Mikki Broughton
    I am so excited to be part of the VW Family!!! I would like to extend a BIG THANK YOU to Glen, Dee, Cory and Kyle for providing ultimate customer service in my purchasing experience! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Ash Johnson
    Mike was extremely helpful and he's a great service advisor. Thank you! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ princevince1000
    Ramais was my manager and he was super great, listened to my car concerns, and was patient with me when my car was there a little longer than I anticipated. Everyone at the service dept, was nice and professional down to stocking the water bottles. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Andre Don
    Horrible experience with this dealership since i had my first service here. I bought a new 2022 Jetta 2 years ago and have been in for service issues more times than regularly scheduled maintenance. The lack of accountability the service department has with certain service advisors is sad. I will not be returning here for anything, n | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Kunal Patel
    Phil and Arvind did a great job. Easy, fast, and hassle free purchase. They get straight to the point and understand customer needs. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Julie Bayham
    I was 500 miles away from home when I unexpectedly needed a new battery. Heritage was 45 minutes away but the closest VW dealership to me. I called them at almost closing time, and I immediately had an appt the following morning. They replaced my battery and even detailed my vehicle inside and out in about an hour and a half. They we | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Tonya Gant
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Scherita Vaughn
    I had a wonderful experience at Heritage Volkswagen. The advisor kept me informed about my 80-90k mile inspections, and it was time for an oil change and tire rotation. He estimated the process would take around three hours, but I was finished in just one hour. The customer service I received was outstanding from beginning to end. I | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Sophia Gordon
    I have to say Cory and Phil did their magic and put me in a 2024 Atlas Cross Sport. If God did it for me he can do it for you. God things are happening Volkswagen in Union City.. Full circle for me as I grew seeing VW’s all around me and now I am driving one.. I must have prayed to drive one back then well now I do… Go ask for Cory a | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Anna Gibbs
    Great customer service. Friendly atmosphere, knowledgeable staff, fast efficient service. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Skip Richmond
    This was by far the best car buying experience I have ever had, Glen went above and beyond to make sure we got exactly what we wanted, Corey without having ever talked numbers on our final choice hit exactly where I wanted to be with the OTD price. And Arvin went to help Glen retrieve the car from a satellite lot, and when we did hav | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Walker
    The service was remarkable great Thanks | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Wajeedah Price
    Mike was amazing ! He give me great customer service ! He's a great communicator !!! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ robert johnson
    Great service from Mr Blalock, a great technician with a wealth of knowledge, highly recommend this tech to anyone looking for a good person to work with at a competitive price. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Mk Young
    Now what started as an issue call and a little rocky ended very well with outstanding solutions to my concerns and overall outstanding service. I want to say everyone that hand in dealing with my service did an excellent job from check in to following up with me during my car being serviced to check out! Thank you guys! You all did a | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Migdalia Enid aka DOLLY Mangum
    Made appointment. Not too long of a wait. They did forget to put new oil sticker on windshield. Please, mail sticker of next service due. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ joan alfieri
    Great job Will did a spectacular job on our car. Runs like new Thank you so much great management staff great experience | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Johnson
    Awesome experience here. I drove 5 hours to purchase a car basically sight unseen. The car was detailed prior to my arrival, and test drive. Everything went extremely smooth. Im 100% satisfied with my purchase, and my salesman Dee was amazing. I would recommend this dealership to anyone, and will be a returning customer. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ dan ward
    Went in to get the air pressure checked on vacation very friendly and helpful staff | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Jaq F
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ A M SPENCER
    Great Service!!Thanks to the everyone that work so hard to get my 2012 volkswagen beetle back in Service. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Lou Anne Brown
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Kelley Storm
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Macy Cook
    I’m extremely disappointed with the customer service at Heritage Volkswagen service department. From the moment I walked in the staff was dismissive, unhelpful, and provided little explanation about my vehicle and timing. I scheduled an appointment for a diagnosis and my car just sat in the parking lot for two days with no update on | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Migdalia Enid aka DOLLY Mangum
    Made appointment. Not too long of a wait. They did forget to put new oil sticker on windshield. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Wall
    Friendly staff and quick service! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ mathew varghese
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Lynda Grofe
    Great customer service and value! Thank you for washing the car, too! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ c.marieee __
    Mike on the service was very helpful and was able to resolve my car issue. It was pack when I came in but I was done within 2hrs, which was not bad to me. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Jackson
    Service Advisor Ms. Laura kept me informed about my vehicle throughout the process. She was very kind and cooperative. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Rachel
    The staff is always very nice and welcoming. My recent appointment visit took much longer than I anticipated. Although I came for an oil change, they did a courtesy wash to the outside of the car. I didn’t receive the sticker in the inside to let me know when’s the next oil change and even though someone inspected the car, I wasn’t n | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Aisha Robinson
    Very different service experience from Darrick Hudman. Hostile aggressive and disregarding and disrespectful. And my car was never serviced after it being there almost 2 days. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Kim Smith
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    10/14/2024 12:00:00 AM | Google
  • ★★★★★ David Limon
    I want to start with everyone there was very polite. I came in on Saturday to see how busy they were for a diagnostic. I ended making appointment for Monday 1030 as they were busy and was encouraged to do so for service. Cut to Monday at 430 with me calling to find out that it’s a day lost as they have not touched the car and now spe | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ anthony burke (Reliable Transporter LLC)
    I must say the luxury of the facility is amazing but it took 3hours for me to get an oil change after I made an appointment, so it beats the purpose of an appointment honestly. If an oil change took me 3hours I wouldn’t get anything fixed at this location. Please make sure you don’t have any other plans for the day if you schedule se | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Campbell
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    10/12/2024 12:00:00 AM | Google
  • ★★★★★ lakesha brown
    Dee and Mike were very helpful in assisting with my car purchase. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ John Evans
    Absolutely fraudulent behavior. They’ve always had service issues, but I’ve been fighting them for months on a reimbursement they promised and it’s always right around the corner. Do not take your car here for service | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Jim Jana
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ King
    In and out for an oil change. Even got a complimentary wash and vacuum service. Thanks for all you do heritage I’ll be back for service in the future. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Weinbrecht
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ PETE HUNT
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Tika Reese
    Great experience. My rep was Ramses, he kept me in the loop about my service and made sure I was comfortable with pricing prior to proceeding. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Nakysha Perkins
    My service advisor was Darrick and he was beyond GREAT! He communicated using verbiage that I as a consumer could understand. Upon sitting in office, he entered my VIN #, advised me of a recall or two, asked why was I there and then called parts to confirm parts were available. This dealership is definitely different than other deale | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ C Brown
    I got an oil change this Saturday and my service was fast! My service guy was pleasant and informative. The guy who drove our car to the service lane, saw the snack machine had taken our money 3 times, and he paid for it out of his pocket! I wish I had names! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ yolanda jones
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Pat Walker
    Got me in and out in a timely manner; to make my next appointment. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Neal McEwen
    Ramses was prompt and communicated well. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ D Kincade
    I worked with Mr. Hudman. I highly recommend working with him as he was very professional and explained in detail everything that is needed to get the car running in tip top condition again. I was a little discouraged about the Volkswagen brand itself, as I have some costly repairs for a fairly new car. The car was purchased brand | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ mia santos
    Glen was an amazing salesman! He helped me get out of my ending Volkswagen lease and into a new 2024 Atlas Crossport! Not only did he make the process seamless he was very attentive and made sure all of my wants in a new vehicle were met! We compared two models and I was never rushed to make a decision just so he could make a sale. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Greg Perkins
    Very happy with the service dept at Heritage VW! Quick and courteous!!! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Williams
    Great customer care | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Julie Ratchford
    No joke, we drove 6 hours from home to buy our car here because the price was awesome, the service was great and they even offered to pick us up from the airport when we returned the rental car we got to come here in so we wouldn’t have to drive 2 cars home. ?? Also, John and Corey were totally cool! I’ll be back in a few years to u | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Sonalli Birch
    Ramsey was great! Got me in & out with no issues. - Sonalli Tucker | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Brock
    I brought my Volkswagen Tiguan in for an oil change on October 1, 2024 with the help of Timothy Brooks, one of the service department managers at the Heritage Volkswagen location. Mr. Brooks facilitated a quality service and ensured my vehicle was well-maintained, washed, and up-to-date, making my visit a memorable one. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Strong
    I was pleased with the courteous service received from my Service Consultant, Darrick Hudson, and the the customer service received when I was processed for a loaner. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Pittman
    PISS POOR SERVICE! PISS POOR LOCATION! Terrible communication. Lack of urgency. They only care for a sale. Laura, Service Rep has the worst attitude. Tim Brooks, Service Manager, lack of respect and concern for ones purchase. Arvent S*, Branch Manager, needs to give me a call regarding the issues I am having with this brand new vehic | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Matt Rife
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Jorgelly Ventura
    Service staff are great. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Késha Myles
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Oliver Maynard
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Rhyssa-Kathryn Marie
    Mike has made it so awesome to come and get my car serviced there honestly if it wasn’t for him I would’ve gone to the dealership in Marietta! He makes everything so easy and helps me with any questions I need. Thanks Mike! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Cheyenne Mason
    Today went amazing! I was here for my 20k maintenance. I was asked if i heard any noises from my brakes. I lied and said no because i thought they were trying to upsell me even though i knew my brakes were bad LOL!! (I’m just a girl) anyways he proceeded to tell me they will look at it because they were on warranty for 24k miles and | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Martin Stevens
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    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Erica Johnson
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Mairi Morrison
    Everyone at this dealership was great when we had an issue with our car compared to any other vw dealership in Atlanta area. I would highly recommend!! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ South ATL
    It was great! I had my first oil change. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Savior Film & Entertainment
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Natasha Pressley
    Today was my first time at this location. Victor was helpful, knowledgeable, kind and polite. To my surprise I saw Mike, service manager from VW of Marietta where I normally go! The team demonstrated Excellent service and I am completely satisfied! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Baughcum
    Fast and friendly service, thank you! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Karen Traore
    Bad service and Slow and very slow. Ordered a part over 6 Mos ago when I ordered my tires and never got a call and inquired with Derrick so many times. Just a bunch of back and forth. My advice is that to much playing around, eating, on the phone micky Monroe. Now I have to find another dealership to service my VW. Because spending | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Tisdale
    Nice people great waiting area clean. Friendly staff. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Zanders
    Love my salesman. Very helpful! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Franci Gentry
    Ask for Laura, she's THAT CHICK! Excellent customer service, personable and professional. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Mayne
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ M Gilbert
    In and out | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Derica Rawlings
    Mike went above and beyond. I needed my headlight fixed in time for a trip with my kids. He promised and delivered on time. Great customer service!!! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ T. Dennis
    | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ d0n't change!
    Great service!! Outstanding team | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Ms. Lewis
    | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Telithia W
    Service representative was very nice and knowledgeable about the issues with my vehicle and the services required for repair. Price was fair and wait time was reasonable. Will recommend and return for future service. Thanks again. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Geramy Cullins
    The folks at Heritage will work with you to make a deal happen without pressuring. Leased a 21 Atlas from Dee and had a family situation at end of lease and they made me right. Shout out to Dee and the sales manager for always being real and no bullshit | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Mom's Love
    My service manager was a lady. She was so attentive to all of my needs not to say the men were not. My former service manager had gone so now she’s my service manager. I like to keep the same one when it comes to my car service. She is excellent to be my first female service manager. I’m hard to impress but she impressed me | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Frazier
    Had a great experience. Not your typical dealership. Everyone was very pleasant and not pushy. My friend had a very good buying experience. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Dixon
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Edward McNease
    Slow service agent hard to contact prices too high for minor repairs | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Scott Parry
    Heritage Volkswagen service was great! Greeted me quickly, described the process, gave periodic updates and had my car ready as promised. Thank you! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ William Mullenholz
    Service was impeccable, staff was very courteous and most knowledgeable. Customer waiting area was comfortable including a play room for kids. Work was performed in a timely manner, parts needed to be ordered and I was told they would take several days to arrive but received a call the very next morning that these items were in and a | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Henry Biggs
    A beautiful location with caring, professional people. My experience was wonderful. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Breanna Moss
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Moore
    Darrick was a great help and explained everything perfectly. Great conversations as well! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Gualtieri
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ T BillyJ
    Excellent Service!!!!! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ JSU UTK
    Despite buying two new cars from this dealership in 2020, it took 6 days to obtain an estimate. Service advisor claimed he sent to wrong email address? Heritage had my correct email address and phone number when wanting to sale me something new or complete a survey. Estimate of 3k for tires, change cabin and engine filters, and repla | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Julian Robinson
    Precise excellent customer service | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Saunders
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Ferguson
    Laura Glaspie was great at assisting me with my needs. She has a great personality and goes above and beyond to ensure you have a quality experience | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ P
    Easy to work with dealer around here | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Manderson
    Vet friendly service | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Burdge
    Great service, it was quick. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael and Demetria Riley
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Allison Offutt
    Perfect customer service from beginning to end. Our salesman Alex was great and very informative! He made the whole car buying process a breeze! Could not recommend enough. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Walker
    Best car buying experience I’ve ever had!!! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Sherrie M (sherrie)
    I must say that making my purchase, 2024 Taos, was a pleasant experience. My salesman, Christian, was the greatest..The whole team made it quick, smooth and easy... | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany T
    The whole staff is friendly and helpful. I usually hate the car buying experience, but this time I actually I had fun lol Seriously though... They confirmed what I wanted was physically there. No bull just to get me to come out. Process was relatively quick. Overall great experience. Thank you! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Costanzo
    Very good service, on time at estimated cost. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Baroni
    Rob Derek and Laura were great, provided great service for my 2024 Jetta Sport. I felt valued and will definitely be bringing it back in the future. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Armin Brandstetter
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Alecia Green
    Came for my 30000 mile service. Although the service itself can take a while I must say Volkswagen tries to make your time waiting as comfortable as possible. Thank you to Ramses Blalock my advisor for taking care of me. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Alex Smith
    They fixed my unlimited warranty clock spring, same day and didn’t try to charge me a diagnostics test thank you so much! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Justin Pollard
    I had a pleasant experience at Volkswagen of Union City. Darrick was professional and personable. The servicemen performed the recommended service on my vehicle in a timely manner, cleaned the interior and washed the vehicle. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Zena Brown
    Our service person was very thorough, patient, professional, and knowledgeable. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ EnicaY DZ
    10/10 recommend! It was a Great experience on a labor day at Heritage Volkswagen. Dennis Laryea assisted us and was able to show us cars within our budget. We were able to leave with a beautiful VW Taos, thanks to Dennis and the team outstanding hard work and determination! Daoud Haddad. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Wilton Ny
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Felicia Marie
    Everyone was very pleasant and willing to help! Told everything I needed to know about my repairs and even washed the car! So I’m happy!! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Fay P
    The service didn’t meet with expectations. The estimate by the service department was exorbitant. The labor hourly rate was unreasonable and unacceptable. Charging over $200 per hour for labor is incredibly high. Am I paying for an automobile mechanical engineer from GA Tech? Just can’t afford to pay for it now. Will be looking for l | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Alvin Harmon
    Great customer service, Darrick was exceptional. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jasmine Upkins
    Best car dealership I’ve ever worked with from the sales rep to the finance manager. Everyone was friendly and efficient. My sales representative Alex came to work when he clocked in. I was in and out the dealership within two hours. Don’t take my word, try yourself. They deserve 50 stars, but I was limited to 5!!! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Doreem R Adams-Perdue (Dori)
    Update: Recently I traded my 2014 Passat TSI SE in for a 2024 Taos. Breanna DeJesus was a great saleswoman and instrumental in assisting in my decision. Thanks for keeping a returning customer happy. I always take my car to Heritage VW to have my car serviced, this time was to have my 90k service done. Bryant was professional and pe | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ autherine rhoden
    Everyone was friendly and helpful. The service time was very timely fashion. Nice clean waiting area. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Lochie Torres
    I’ve been going to Heritage VW for 7 years now. Regarding the service department I have to say that they have always been professional and courteous. Will continue to patron them. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Charlene Douglas
    Mr. Blaylock was Awesome. He explained to me what they were going to do? what I also like is they wash and cleaned my car. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Tanesha
    Love the people there everyone is so nice and always trying to make sure u okay or if u need help A very nice waiting room !!always clean, | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Ranay Hughes
    I came in this morning because my engine light was on. I was greeted by Darrick and he was very kind. My issue was taken care of within 30 minutes. I'm a very satisfied customer. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Cold Fox
    I had an exceptional experience today with the service team at Heritage Volkswagen! The team carefully gave the utmost quality overview with a diagnostic test and test drive to ensure my vehicle was ready for road travel. It was well worth the time it needed to give me peace of mind. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Cynteria Bandele
    Great communication from Laura and timely work. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Judy McGuirt
    Excellent experience with car repair services for my beloved Beetle! Airbag recall brought me into Heritage as have just moved to the area. Friendly and professional from my first call and scheduling of appointment. Pleasant waiting room & VW “store” too. ?? | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Carter Mann
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ ADT2695
    The maintenance on my vehicle was surprisingly quick, & my advisor Laura Glaspie made the process go very smoothly! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Williams
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Robert and Debbie Tuck
    I appreciate this service department! Very communicative and listen to any concerns that I have regarding my car. Getting checked in and checked out is even a smooth process. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Phyllis Conway
    I had a great experience buying a used car. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Phyllis “Chacha” Ivey
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Erica N
    Service poor. I went in with my vehicle which had the check engine light on. I had to leave my vehicle and literally waited 4 days for a simple diagnosis. The vehicle just needed a sensor replacement. I was informed about a backlog of repairs pending. However, I do believe that if the consultants took time out to categorize the issu | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Pat Webb
    Friendly and welcoming…. Phil and his managers guided me to the right vehicle for my situation… I love love my ID.4 EV Thanks Heritage Volkswagen | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Chernor Barrie
    They handle my deal very well check them Out if you looking for a good reliable car | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Heather Jones
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Ackerly
    Just had a great service appointment at Heritage VW! My service advisor Laura Glaspie was awesome from writing up service offer to keeping me informed of repairs and updating me on recommendation for brake flush. Thanks for the excellent experience! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ JB Squad
    Waited 3 hours and 15 minutes for an oil change and tire rotation. Was told by my sales rep not book an appointment around 11am. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Mia Oldham
    The customer service is not the same! About to trade in my car somewhere else. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeffery Banks
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Diamond Tillman
    Take my word for it, you should visit this Volkswagen location! It was the smoothest car financing process I have ever experienced. Milton Gresham was a top-of-the-line salesman. He kept his promise that I would leave with the car I wanted, and I did. Milton went the extra mile to get me a lower APR and monthly payment. He was very p | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ A'lyce Holmes
    My service advisor Mike Bestill was awesome! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Terry Oliver
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Howard Smith
    Love my experience here.. I got the 2024 VW Atlas Sel and I love it. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Radford
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Leng Taing
    Been coming here for my mom's 2015 beetle car services since she first bought it. Because I love their services that I would sacrifice my time to drive almost 1hr from where i live. Sad to say it's not as good as it used to.. they would charge 1hr labor cost for even 30mins work and no longer provide the courtesy wash(although i saw | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Latonya Bradley
    I took my car yo get a diagnostic test on Wednesday and on Momday my car was in line for a diagnostic. It only take 2-4 hours to do diagnostic not 5 days. I'm not a happy customer | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Martha Cowart
    This is a review geared towards VW Credit. Do not let them finance your car. When the car is paid off, there’s a good chance that they will refuse to take off the electronic lien. That means you can not get the title in your name so you can sell or trade the car. I have made a formal complaint with the BBB, and about 9 out of 10 comp | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ HellaFlyKid NYC-ATL
    Well how about I learned to leave some jobs to the professionals. And that’s exactly what Ramsey and the service team provided. Quick and honest service. He followed up and answered every question I had. Which helped defeat turn into hope. I will definitely go back for any issues with my vehicle. They come highly recommended. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ John Daniel
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Mike Turner
    Tim Brooks was my service advisor and handled the issue with my 2022 Tiguan. He was very professional and my vehicle was in and out of the shop within 24 hours. Thanks Tim and team!! | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Lynette Armstrong
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Johnson
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Luis Macho
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Psylane Brown
    Their customer service is excellent. Dee Holness, is very attentive, knowledgeable and professional. I would definitely recommend them to everyone. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Perez
    Thank you Taylor! He was so patient letting me test drive cars until i made a decision. Took me few weeks of testing cars but I finally came back and did business with Heritage only bc Taylor was so patient and helpful! No pressure sales. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Rick Denson
    Great Salesman, almost lost my business because my pre-quoted and approved offer was much more than quoted (almost $10,000 more and a significant larger monthly payment) due to add-on and mis-calculated fees, but the salesman (Phil) and the Sales Manager worked endlessly to cut some of the add-on costs and get the overall price down | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Garry Davis
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Kourtney Sample
    Staff was very helpful and kind. A very smooth process in getting me into a brand new vehicle. Keep up the good work | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Donald Retemiah
    | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ kennedy gaines
    | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Tamir Wade
    Im a first time car buyer , 22 years old, credit under 650 , and I still got a new car ! Volkswagen Jetta 2024! BIG thank you to Chante and Micheal Ugo, you guys were amazing and helped me every step of the way. Grateful would be an understatement. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Barrett
    | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ anthony burden
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ lila forsyth
    If I could give 0 stars I would. Highly disappointed. I’m having a baby in 2 months so needed a dependable vehicle. Chose this place out of everywhere because of all the good reviews. Bought a used vehicle that appeared to be in good condition. Left with the tire light on and asked Dee he said it would “cut off” as I drove it so I tr | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Cole K
    The guys over at Heritage VW are awesome. Corey, Milton & Michael all were a great help in assisting me with my purchase. I would recommend them to anyone looking for a new vehicle. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Price KC babie
    Everytime I schedule car service must wait a half a day for service, charges me an arm and a leg for a oil change, service is not as nice, no car porters, never washes the car after service and this last time I had to double back because they didn't rotate the tires when I paid for it. I find myself getting frustrated everytime I g | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Laura Jaenicke
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Schubert
    Christian at Heritage VW was great !! Professional, Knowledgeable, Efficient, and a lot of fun. Thanks for a great car buying experience. Ashley Schubert | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ sandeep mishra
    Great people to deal with and to get the best price. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kind 1 C
    Great service on my 07 rabbit Whitney Ellis???????????? | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Denise Faith
    This was a Divinely Ordained experience! Every person I talked to from appt set up to leaving in my car! Beautiful teamwork! Shante is an Earth Angel! I am so grateful to God for her and Heritage VW. I've been to the other VW it is in no way the same. Go to Volkswagen Heritage !AMAZING! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Denzel Moore
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Woods
    Experience was 10/10 . Christian the car sales man is a true professional at what he do . | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ james nguyen
    Beautiful, nice dealership and people are friendly, helpfull, easy to make deals for your new vehicle with lowest price in town (no body can beat that) I had to drive 2 hours round trip to buy my vehicle but It worth every mile for my new car purchased, this is the place to buy new car if you are looking to buy one just come to Herit | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Maurice Murphy
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ T Tahirah
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Shay
    Quick and easy relative to previous experiences. Bought used and expected to discover minor problems. Unfortunately one was a major. Top shock bolt loose. Glad I didn't rush to take it off-roading. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Robin James
    Chante Frye made me & my family’s experience very smooth! I initially called about a vehicle I saw online and she patiently answered all my questions. She was very knowledgeable about the process and the unique situation. The day of the purchase, we arrived later than expected but she made sure everything still came together seamles | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Candice Ball
    Alex our salesman was great! Next, time I know to do a better job checking a car out before purchasing and not rushing into it like I did. I noticed the next day after purchasing that there were two chips in the front window shield that I will have to file a claim to get fixed. Praying this is not a bad sign. (Update) It was a sign | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Mperezadams
    Taylor was great at helping me! Although did not purchase a vehicle, yet. He was very patient and answered all my questions. Look forward to working with him in the near future. | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roodlande Joseph
    There are better VW dealerships in the metro area with better service. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Curtis Keller
    Good experience dropping a car off for diagnostics. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ MiMi McCauley
    Great customer service!!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ jerome Lewis
    Milton at the Jonesboro rd branch was the Boss. He did everything in his power and even got escalated assistance to make sure everything went well to secure a Brand New VW Taos. Give him a raise. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Kara Ann
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Lee-Ann Tolan
    Everyone here is super nice! Also, Chris was very knowledgeable and the whole staff stayed later for us, which was super awesome! Thanks for a great car buying experience! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ jason shaw
    My experience with Heritage Volkswagen is far the best. Fast and friendly environment. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Neshia Bass
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Mary Gunn
    My salesperson, Milton was very polite, knowledgeable about what I needed and was with me from the beginning to the ending of the process. It is still good to see people with great Customer Services. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Miguel ángel Rivera soto
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Makelah Mitchell
    Christian was awesome. Process was in and out and put my right into my brand new 2024 cross atlas sport. The highest trim level ?????? | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Keshia Holt
    Heritage Volkswagen has been the place I have been taking my Volkswagen for a little over a year now, but my car buying experience there was like no other. Milton Gresham has to be the best salesman that I have ever worked with to buy a vehicle, and trading in my Passat was a breeze. Thanks to him and Laura Glaspie’s recommendation t | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Claire Jean-Jacques
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Marcella Ivory
    We really would like to thanks Taylor and Michael who worked with us. We appreciate their assistances with the purchase of our new car. Taylor helped us out by driving to the new car to our house which is hours a way. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Susie McVea
    I am so pleased with the purchase of a new electric vehicle from Heritage Volkswagen. Chante, Que and all the staff were excellent and the dealership is a great facility. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Dana Powell
    I had a great car buying experience at Heritage Volkswagen! Alex made sure our experience went smoothly and made the experience more personable. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Aguebor
    This was the Best New Car purchase experience ever with my dear friend Carla H. who won this VW TAOS (SUV) on the "Price is Right" that aired on June 12, 2024. The VW representative we dealt with was CHANTE. Chante was one of the most AMAZING and thorough Reps I have ever encountered. She made sure that my friend Carla received the | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Carrie 11973
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Marquita King
    This experience was a dream come true!!! My credit is not good at all and I have been traumatized dealing with dealership in the past! I reach out to Alex and told him everything and he said he could help!!! And he really help !!! He got me in a 2024 Taos with 2k down!!!! Such an easy process!! They got my business for life!! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Rob Liddell
    Looking for a dependable vehicle for my family, I was impressed with the inventory at Heritage VW. A lot of dealerships have cars, but what Heritage has in surplus is service. From selection to trade to purchase, my wife and I were listened to and cared for. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Wans Delice
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Alecia Danielle
    My trip here was extremely last minute, so I called to ensure what I wanted was at the lot. When I walked in they asked my name and began my experience. Dee made everything so smooth and was able to pivot quickly with all my questions. Be made this so easy, and I drove off with exactly what I wanted! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy
    This is my 5th time buying a car from this establishment and they are by far, the BEST! BEST IN SERVICE, CUSTOMER SERVICE AND PATIENCE. Ask for Milton and tell him, I sent you! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ wallyB b
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Jasmine Bradley
    I wish I could give 10 stars. My sales rep John did an amazing job, I highly recommend . | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ amanda marston
    Very easy process. This was the second VW we purchased from there. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Mccorkle
    One if the best car buying experiences I’ve had! Shout out to John and Mike for making the process seamless and efficient. 10/10 recommend | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Demetrius Mclendon
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Tapia
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Thompson
    Mr. Dennis Laryea was courteous, helpful and very knowledgeable on what kind of car was a great fit for me. He kept me informed every step of the way and he delivered on all my expectations. I felt I was in great hands from the beginning to the end of the buying process. Thank you RT | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Maria Thompson
    Attention best Car Dealership!!!! Mr. Dennis Laryhea is the best!! Very attentive, excellent customer service provided all angles and possibilities to make it happen in the Car we wanted!!! Cannot leave out the Finance Department that also worked their Majic to make it happen My motto for you guys 1. TEAM- Together Everyone Achieves | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Tyanna Gooding
    My car shopping experience was very smooth! It’s all because of my car specialist, Chanté. She was very knowledgeable and assisted me with all of my needs! The entire staff was patient and accommodated my requests as best they could. I would definitely recommend shopping at this dealership as my experience was amazing. Customer servi | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Sallie Hackney
    Everyone at Heritage VW was great to work with! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Family Email
    So helpful and easy - love my new car! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Roszell
    Always superior service and attention to customer. Milton is the best sales person. He is the only sales person I prefer to use. He was with me when I bought both Atlas’s | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Anastasia Allen
    I had the pleasure of working with Dennis who was extremely accommodating. I visited with my young child Monday afternoon. Many breaks were required on our part and Dennis was extremely patient. I had many questions and was indecisive regarding color, Dennis pulled up all color options (3) so that I could see them in the light. I cam | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ JT Smith
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Kenn Masters
    Even with an appointment you will have a long wait. | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Evan Mir
    The sales team is relatively nice and cordial and my experience with them was good, but the service department is incredibly slow and the prices here (as with most dealerships) are pretty bad. I scheduled an appointment for a tire replacement beforehand and still had to spend 50 minutes going through paperwork before service started | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Laura Good Devereaux
    “De” is the absolute best. Couldn’t give higher marks to a salesperson - truly a class act. Thank you. The entire experience of purchasing my new car was the best ever. And kudos to the folks in service as well, who helped out with an usual situation with efficiency and good humor. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Amie Jigba
    Alex was great to work with and very communicative. Definitely will be recommending my friends and family to buy here and with him. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ l jones
    Working with Dee was by far the best car buying experience I’ve ever experienced. Dee/Heritage, Keep up the good work great customer service, great customer experience, and car sales. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Shy
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Riley
    3 issues over what should’ve been one visit…. I scheduled a visit to resolve a recall on a Friday. I asked for a loaner vehicle and was told it was available. I showed up on Monday for the appointment and was told no loaner was available. After sitting for 10 minutes was then told they didn’t have the part to complete the service and | Read Full Review
    5/11/2024 12:00:00 AM | Google
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