Save on Volkswagen Service & Repair at a Local Dealer Near Riverdale

★★★★★ T'ErickaLove LLC

They are great and I drove off in a brand new car ????? | Read Full Review

9/6/2026 12:00:00 AM | Google

★★★★★ Veronica Salas

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9/6/2026 12:00:00 AM | Google

★★★★★ Morgan Horton

Mark was incredibly pleasant as my Automobile Therapist! I wasn't looking for anything specific but after telling him what my needs were he was very understanding and got me the deal and car I wanted. Thank you Mark!!!! | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Depre Fields

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9/5/2026 12:00:00 AM | Google

★★★★★ Jimmy Forestal

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9/4/2026 12:00:00 AM | Google

★★★★★ Jasmen Mickey

I always have a great experience when I visit Heritage. This time I had the pleasure of working with Darrick and he was phenomenal. Besides his bubbly personality and beautiful blue eyes, he has great customer service, genuinely cares about my vehicle needs and made me feel comfortable. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ K Pointer

Service took three days to determine i needed a new battery. $600 to replace a battery is out of my budget | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Bill Hagans

Mark was not just a salesman; he was an experienced VW representative who genuinely wanted to make sure I got the best bang for my buck. His approach wasn't the typical “let me rush the customer in the parking lot” experience. He was professional, patient, and even made sure I wasn't already working with another salesperson before as | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Scarlet Overman

Customer service is their shining star! I am always treated with respect and honesty! Great job, keep it up! | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Dr Richard Taruvinga

I left my vehicle on a Friday and was told by Tuesday it was going to be ready. All what it needed was a hood cable replacement that had broken and engine check light. I rented a vehicle for the days car was in shop. Today is Wednesday; I called several times and phone kept being disconnected on transfer. I then drove there only to f | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Alexis Washington

I LOVE Mark M. He has such a warm spirit and he is a great salesman. From the moment I walked in, I was greeted pleasantly by Mark. He was very honest and upfront with me and was able to get me the best deal possible for my circumstances. I am so appreciative for him taking the time to walk with me through the process of getting a ne | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ STYLING STARR

WORST EXPERIENCE EVER! On, June 19, 2026, I brought my vehicle to Heritage Volkswagen in Union City, Georgia, for a scheduled oil change. The oil change was completed, and I left the dealership believing that my vehicle had been properly serviced. Within 30 days of the oil change, an error message appeared on my vehicle's dashboard | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Bunpa Taing

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8/30/2026 12:00:00 AM | Google

★★★★★ K M

Fast service, efficient ordering. Friendly in both the parts department and service. | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Meg Yancey

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8/30/2026 12:00:00 AM | Google

★★★★★ Ashley Pringle

I always have a great experience working with Mike Bestill at Heritage Volkswagen. He is friendly, professional, accurate, and always prompt whenever I bring my vehicle in for service. He does a great job keeping me informed throughout the process and makes sure everything is handled correctly and efficiently. I really appreciate his | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Avrielle Hinds

????? This is the fourth vehicle I've purchased from Heritage Volkswagen, and my relationship with this dealership goes all the way back to 2014. There's a reason I keep coming back! This time, I originally came in just to have my car serviced. Mike has always taken such great care of me and consistently makes the service experienc | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ D Kincade

November 2024 Experience - I worked with Mr. Hudman. I highly recommend working with him as he was very professional and explained in detail everything that is needed to get the car running in tip top condition again. I was a little discouraged about the Volkswagen brand itself, as I have some costly repairs for a fairly new car. | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Grady Richardson

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8/27/2026 12:00:00 AM | Google

★★★★★ Vivian Eckmann

I was skeptical to purchase a vehicle at VW heritage as they have the best selections and deals. However, Courtney was so professional and helpful. Ask for Courtney for all of your purchases! | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Lillian Gates

It went very well. | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Dartricia Rollins

Good, quality service! | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ JOHNNY MAPP

Jon and his manager was very helpful, I purchased a vehicle there and they made sure that I was satisfied with my purchase and they fixed any issues that I had with no problem, I wish all dealerships were like Heritage Volkswagen, yes I would recommend this dealership to anyone.Thank you for your good customer service. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Ken King

Dennis in Sales and Que have been extremely helpful and courteous! Communication has been excellent throughout my purchase, making it a pleasurable experience! | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Kojo OWuSU

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8/26/2026 12:00:00 AM | Google

★★★★★ Sanina Robinson

The communication was great with the service of my Car. Michael Betsill is great . | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Jared Lilly

I'm changing my review to one star until they call me back. They will take your call all day about buying a car, but once it's sold you can't get ahold of them again. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ keyona walker

I came in for a oil change. The customer service was just okay. I felt pressured into getting additional service that I didn't need. When I got my car back. There was fingerprints on my windows, steering wheel had oil on it and my armrest had oil on it. Wil not use them again. I live in Fairburn I will drive to Cobb county for now on | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Cristina Lockhart

I had an appointment at 8:30 am and I did not leave until 5pm.I specifically told them what was wrong and what I needed.I did not get one update the entire day.I actually had to go and find the guy myself in order to see what was going on with my vehicle.I was told he “thought I left “… I've been here before and have got more things | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Michelae Jennings

Mike was great to work with! He answered all my questions and worked hard to make sure everything was taken care of. | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Sydney Griffin

We had a great experience at Heritage Volkswagen. This is our second purchase with Heritage and this time we had the pleasure of working with Christian. He made sure we walked out with the best deal possible and was very patient and knowledgeable throughout the car buying process. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Amelie Karas

I had an amazing experience at Heritage! My car broke down on a trip and it was important that the issues was resolved in time to return home in 2 days. I dropped of my car and Mike assisted me and assured that my car would be priority and it was! He call to let me know he was working on it and the car was fixed in 2 hours!! I was ab | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Forrest Perrin

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8/23/2026 12:00:00 AM | Google

★★★★★ Keidra Brown

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8/23/2026 12:00:00 AM | Google

★★★★★ Keona Urquhart

Dennis is amazing and very helpful. I did the paperwork in advance and was able to be in and out within two hours. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Tasha Thomas

Really ok but not satisfied couldn't get the SUV Atlas plus wouldn't take my trade inn an wanted to stick me with a higher priced tag mainly yall gave me what you wanted me too have so no am not satisfied | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Lee Adams

Everyone was great,Awesome waiting rooms and theater,customer service was the best than any other place.I will start coming to Union City from now on. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Marcia Kimbrough

Who gives 5 stars when you go to the dealership for a trunk latch and leave with a new car??? I guess I have to! This is my first Volkswagen SUV and I must say the interior lives up to my expectations. Leg room for everyone! I'm not big on the bells and whistles in a car, but the Atlas is loaded. As long as the radio and air works I | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Gwendolyn Stevens

Derrick was great and helpful | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Zena Haynie

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8/21/2026 12:00:00 AM | Google

★★★★★ Laquita Randle

Lamar was very helpful and provided great customer service. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Avery Braxton

My service was done efficiently and the staff was excellent. Shoutout to Ramses for answering all my questions. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Robert Robertson

It was the worst service I've had there. Did not keep me updated on my vehicle and what was wrong with it. I finally got my car back 4 days later and one of the problems was not repaired. Disappointed! | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Andrea Prewitt

My husband and I always trust Mike when it comes to our VWs! All around great guy who provides top notch service!!!?? | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Cecil Cofield

Heritage Volkswagen in Union City provided a great experience from start to finish. The service team was courteous and well-informed, and they handled everything with impressive efficiency. My appointment began right on schedule, and the work was completed quickly with consistent communication and updates. I truly appreciate their pr | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ pamela graham

Heritage Volkswagen's service department is great. They are friendly and thorough and explain in detail the information from the diagnosis. Don't get me wrong the labor costs are expensive in my opinion but their service is excellent. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Phyllis “Chacha” Ivey

The service department was very busy; however, Ramses was very attentive to everyone that he assisted with getting their cars serviced in a timely manner. Ramses is a very professional and knowledgeable agent and he made me feel comfortable with the services required to keep my vehicle running smoothly. He is certainly the best agent | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Rob Straker

Another great experience at Heritage Volkswagen. Ramses is knowledgeable, thorough and great to work with. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ TrinBagonian

The service was professionally done. The accommodations in the waiting room was outstanding. Coffee, hot chocolate, and cold water was available while you waited. I would definitely recommend them to any VW owner! | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Lowell Bennett

Loved the video of the work to be done. | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Julian A

Friendly and professional folks | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Angelina

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8/16/2026 12:00:00 AM | Google

★★★★★ Dawn White

Best experience in a long time at Heritage. Mike was friendly and very responsive. Thank you! | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ silver watkins

YOLO and Sir great service. We appreciate your patience ! | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Nakeya Jackson

The service was great thanks to Derrick he help make the experience smooth this was my first time there he helped with an issue that he fixed. Thanks for that type of service. | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Valerie Landry

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8/14/2026 12:00:00 AM | Google

★★★★★ Lou Anne Brown

The young man who helped me was very helpful, professional, and kind. | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Braden Howell

Mark was awesome. Did a great job and sold us without the usual pressure tactics…..honestly the best car salesman I have ever encountered. Shoutout to you Mark! | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Lacey Laced

Amazing service and Mike was awesome! I was in and out in less than an hour | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ 28

After seeing the video of someone selling a car to a visual and mentally impaired person this has definitely heightened my awareness. I would never take advantage of anyone just to make a dollar. | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Felecia Harvey

Heritage is such an amazing car dealership every time I go in there I get excellent customer service and Mike is always genuine and concerned about my vehicle so I would never stop going to Heritage Volkswagen. Thank you guys so much for being awesome to me. | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ John Clark

I bought a new 2025 ID Buzz from them. Love the car and the buying experience was smooth. Everyone was very helpful. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Chuka Erdenejargal

It was a horrible experience. Went for an oil change and waited for 3 hours. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Nikki

Very nice and patient | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Doug Hurd

Heritage Volkswagen is the best! In particular, you need to ask for Mark Morin. This was my first ever new car purchase, and my first time in forever being in a dealership, and he made it a great, smooth experience. I came in knowing what car I wanted, but he still took the time to discuss other options, even ones that were less expe | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ London

Mike Betsill, is the best Service Consultant. | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Wanda Berrios

Quick service with appointment. Customer service was good. It would be great if we get access to view when they are working in the car. | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Shirley Crump

Mike was very helpful, and, kept us well informed about the progress of our car's service. It's been about a month, and we've not had any issues. We appreciate the honest, thorough, attention, to our old car, that we cherish! Thank you again, Mike. | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Gregory Johnson

Great customer service | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Daniel Lopez

Great experience thanks! | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Nicole M

I am a long time customer of Volkswagen. I only returned to this location out of convenience. Over the years I have been driving 20miles to receive good customer. Upon returning I was already nervous about how this would turn out. I brought my vehicle in on Monday, August 3, 2026 due to my engine light continuously coming on aft | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Tiffany Dansby

I had the best experience with Micheal my service rep today! I came in for a brake system flush maintenance on my Jetta. Micheal is always pleasant and patient with all customers. Micheal has answered all questions and concerns. I appreciate his outstanding customer service! He hits the mark every time! Kuddos to Micheal ??. Very know | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Train A Fool

A1 Service from Heritage Volkswagen | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Tremaine Wheeler

Great customer service Technician was well informed and knew a lot about the vehicle . | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Marian Tucker

The service advisor service me as soon as I came in, explained had an appointment and wrote up order and said he would meet me in vistor room to discussed my price. Said it would take approx 2 hours. In an hour and 45mins my vehicle was ready | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Carl Geffken

Mark was very nice and helpful. My experience with Heritage VW was excellent! | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ No Name

Had a few issues but they were great at solving everything at the end. Robert and Laura were great and helpful addressing the issues with my Atlas CS. Laura did what she could but Robert made sure that I got what I needed in the end. Ultimately, I'm satisfied. Thanks Heritage VW! | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Johnny Williams

Heritage Volkswagen is a very professional service center and Mike is very good and helpful I give a 5 stars for their service and comment ???????? | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Stella Z

THIS DEALERSHIP SOLD A MINI COOPER TO A BLIND DISABLED MAN; the salesman; check out the article news on Atlanta News First; they refused to give the man his $15,000 back but OFFERED TO “BUY IT BACK” for $4,800 PLEASE DO THIS MAN JUSTICE | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Gloria Strong

I was very pleased with the courteous service received from my Service Consultant, Lamar Love and the the customer service received when I called went in for a diagnostic check. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Gale Holmes

It was a great experience working with Christian at Heritage Volkswagen. He went over and beyond to make sure I was very satisfied. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Janice Holloran

Fantastic service for 50k service on my Jetta. In and out in less than 2 hours. Mike Betsill was a very courteous and professional service advisor. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ summer Boudreaux

I had an outstanding experience at Heritage Volkswagen! From start to finish, the entire process was smooth, professional, and stress-free. A special thank you to Christian, the Sales Manager, who went above and beyond to make sure I got the best deal possible. He was honest, knowledgeable, never pushy, and truly focused on providin | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Crystal Holmes

They got me right. The dealership put in my headlights and wash my car on my 2018 Volkswagen Tiguan . Friendly customer service representative. I give them 5 stars | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Mary Stokes

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7/27/2026 12:00:00 AM | Google

★★★★★ Barbara Barker

I saw the news report where you sold a car to a blind, mentally disabled man for 14 thousand and when his sister called you out your crooked business offered to buy it back for 65 hundred ?!? Gross. Wish I could give you NO stars. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Jess Marie

What kind of a dealership sells a car to a blind and disabled man? Then they drive him home. This place needs to be shut down! | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Yaz

Mike was very helpful and understanding when it came to my car. I would definitely recommend anyone to go to this location. Also the tech that worked on my car to get my Apple car play was amazing as well. Thank y'all | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Farid Fellah

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7/26/2026 12:00:00 AM | Google

★★★★★ Nakia Byrdsong

My wait is never long. Darrick is a very nice service advisor. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Tommy Parker

Great service and good communication. The wait was in the timeframe I expected. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Chelsea Rittenbury

Mark is such a pleasure to work with! He's not pushy and goes out of his way to get what you want. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Lloyd Richardson

Laura provided great customer services. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Brooke Christian

Mike in the service department was very helpful and communicative, which is much appreciated. He took the time to explain everything regarding the service that would be completed on my vehicle. Thank you! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Joshua Upton

I had an amazing experience with the service, this first Volkswagen. Communication was great! All questions I had were answered! They moved very quickly! I got text message updates about my car when they started working on it! I love the lounge area! I was very comfortable. The whole Volkswagen team is just amazing! Good vibes and en | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Jessica Oehmen

This was the easiest car purchase I have ever made. No hours sitting at the dealer. I knew what my budget was, found the car I wanted, was transparent about where I needed the final invoice price, and there we were. Great experience all around! Jon was helpful and Mike was quick with the paperwork! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Joshua Lewis

Disgusting Dealership and a pathetic a salesman selling a car to a blind & disabled gentleman! You should refund his $14,100 life savings and save face while you can. I would give 0 stars if possible! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Imani Enabulele

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7/24/2026 12:00:00 AM | Google

★★★★★ Barn Find

Sold a car to a mentally disabled gentleman who is half blind. Tried to buy the car back 76% less than he paid. Does not get any worse than that. I wonder how they would feel if that happened to their mom/dad. I've already sent an email to the governor, Georgia automobile dealer association. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Sarrahea Glover

Lamar Love was very helpful and took the time to patiently answer my questions and listen to my concerns with my VW | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Lee Gearhart

Thanks to Dennis and the rest of the team for one of my best buying experiences. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Maurice Wardlaw

Had a great experience Graham and John were very helpful, the got me an awesome deal truly happy I came to check out there inventory will definitely be referring friends and family to this dealership | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ JoVantreis Russell

I had an impeccable service experience at Heritage Volkswagen in Union City. I brought my Tiguan in for routine maintenance and from start to finish, the service was outstanding. Saalih my service advisor, was super, kind, professional, clear, and attentive. Kmoy also went above and beyond, even picking up a food order for me and my | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Chanell Perry

I came for my routine oil change. Lamar was my service advisor which I had never seen before..but overall I had about a 2 hour wait for oil change. I always go to Union city location. They did well but they are always busy!!! | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Mataya Moses

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7/23/2026 12:00:00 AM | Google

★★★★★ Beverly Ceasar

I got the perfect car for me! 2nd Volkswagen and im such a fan! My sales personal Sir, was phenomenal ?? ??. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Lasharie Parker

Don't buy a car here! They have unethical values! Sold a car to a partially blind and intellectually challenged man. Drove him home in the car after the sale because he couldn't. Dealership only offered $6,500 buy back after he purchased for 15k! True story. See ANF! | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ T GREEN

Sold a blind man a car and drove him home from the dealership in the car sold him 2013 Mini Cooper with 42,000 miles for $14,100 what a joke. GIVE A REFUND NOW | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ G P

Took advantage of a blind disabled man and then offered to buy the car back significantly less than he paid for it. There is a VIP section in hell with your name on it! | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Arjin Combs

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7/23/2026 12:00:00 AM | Google

★★★★★ Darlene Johnson

Salinger a vehicle to a blind man! | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Charles

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7/23/2026 12:00:00 AM | Google

★★★★★ Melissa Rushing

I had a wonderful experience with Laura and Becky at the VW service department. What stood out most was their genuine kindness. From the moment I arrived, they made me feel welcome, took the time to answer my questions, and kept me informed throughout the service process. It's not often you come across people who combine professiona | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ SHARMA KONARK

Great service Good price Courtney Gayle is great as sales consultant The GM is also very nice. Overall great experience | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Christian Toepfer

Friendly and prompt service | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Kenny Casimir

I had an absolutely amazing experience getting my vehicle serviced at Heritage Volkswagen Service! From start to finish, the entire process was smooth, professional, and stress free. The staff was incredibly friendly, knowledgeable, and attentive to my needs, and I truly felt like I was in good hands. They provided excellent custome | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Vinek Blanding

Please do not buy a car from here. Their salesman sold a car to a legally blind disabled man and then drove him home. I won't shop here for a car if it was 90% off all vehicles. | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Paula Jefferson

My sales gentleman was top tier, made sure I was good and kept me up to date. I was treated very well, I'm so sorry I forgot his name, but he was awesome | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ Jase Pace

We had a very pleasant experience with Mark Morinii. He answered all our questions, even the weird ones. And made the browsing, test driving, and buying experience easy and fun. | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ Bonnie Brathwaite

This was our first time requesting service from Heritage Volkswagen for our 2012 Toureg…as we have recently moved to Fayetteville from Londonderry, NH. Service was just excellent and it all started with the amazing service advisor Ramses Blalock. Thank you Ramses and the full service team. | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ mohammad mdaihly

Staff was supportive and nice. Jon did a great job in responding to all my inquiries. Highly recommended if you are looking for a VW. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Rachel Arnold

????? I had an outstanding experience at Volkswagen (as always) , and I have to give a special thank you and shout out to Mike! From the moment I arrived, he's always so professional, friendly, and incredibly knowledgeable. He made the entire process easy, answered all of my questions with patience, and never made me feel pressured. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Grant Cho

I went to go get my 2023 Volkswagen Taos for service and they are always nice and gets the job done. I went for 20,30,40 and 50k service now and many more! | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ John Jones

I love coming here! The staff are all pleasant and the techs know their business. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Tawana Johnson

Sir Hill is an excellent salesman. He went above and | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Manuel Girbal

| Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Destinie Johnson

Going to the dealership was an amazing experience. Everyone was very welcoming especially Sir Hill who helped us throughout this entire process. Was very open and honest about the whole process. 10/10 experience | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Ashley Adams Nechay

The service team is always professional and attentive! I enjoy my VW experience! | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Robinson E

Experience was nothing short of AMAZING! Mark was cool, fun, and made my deal as best as possible | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Adan Gutierrez

Would've gave 0 stars if possible, dropped the car off on the 15th of June and did pick it up until the 14th of July. No sense of urgency, very few updates, dealership prices of course, and lots of excuses. Very unprofessional and not very willing to help/compromise. | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Tony Wrice

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7/16/2026 12:00:00 AM | Google

★★★★★ DIANA Sparks

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7/16/2026 12:00:00 AM | Google

★★★★★ Allison Peters

Great customer service from start to finish! Went above & beyond, making sure my service was covered, and whatever wasn't, provided quick on-the-spot financing options. Service wait time was also not very long for the work I had done, and the waiting area was clean & comfortable. | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Brie Anna Edison

I came into Heritage Volkswagen expecting my warranty to cover an emissions issue, so learning that it didn't was honestly frustrating and stressful. Despite that disappointment, Mike Betstill and Saalih Watson completely changed the experience. Both of them treated me with genuine kindness, patience, and professionalism. They took | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Aiyetoro Kamau

had to get service due to a recall. great customer service. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Darby Keene

Highly recommend Milton at Heritage VW! He was great to work with, efficient, and honest. 10/10 experience all around. | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Barbara Green

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7/14/2026 12:00:00 AM | Google

★★★★★ Curtis

MIKE THE SERVICE ADVISOR WAS VERY HELPFUL AND WENT ABOVE AND BEYOND HELPING ME . | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Praises to Yah!

| Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Ann Lanyon

Awesome sales rep, Alex.Professional friendly Mike took care of me today & he was exceptional..he got me in there & out in 2 hours | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Adrian Walker

I would rather to put a good review but this is unacceptable. I left my car as of last Wednesday and today at 4:30 if I didn't call I would've gotten an update on my car. The shifter needs to be replaced on a 2024 which I bought less than 2 years ago and I was told I have to fund out of pocket. I was always told that there is no lend | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Rhea Harris

Staff was very informative. Explained what my car needed in a way I could understand. Thanks again. | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Sophia Peterman

I brought my VW here for a key and lock issue. Everyone was pleasant and helpful. Protection was put on the steering wheel and floorboard. I was given an estimate for the service and asked if I wanted to proceed. There was a waiting area with multiple sections. My only complaint is that there was no quiet room—the computer room had s | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Symone' Cooper

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7/12/2026 12:00:00 AM | Google

★★★★★ James Fox

| Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Courtney Bufford

Lamar (service advisor) was personable and accommodating. Highly recommended! | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Lauren Auda

It was such a pleasure working with Mark Morin at Heritage Volkswagen. If you're in the market for a new car or lease, I highly recommend working with Mark. He got us into the right car for our family. The whole process was streamlined and efficient. I would give him more stars if I could! | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Davey Jones

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7/11/2026 12:00:00 AM | Google

★★★★★ Princeton Mcgrady

I wouldve gave a higher review, since at the start I had a good experience with Dennis. But I don't like being mislead with being told that even me being sold a used vehicle. That I would receive a courtesy 90 day maintenance. When in actuality that was a lie, when I called back to the dealership, to see what all is included with tha | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Dedrick Johnson

Great service | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ K Bernard Strong

Mr. Mike was courteous, thorough and very helpful. I appreciate his assistance. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Jakira Moore

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7/10/2026 12:00:00 AM | Google

★★★★★ Diguens Dorval

Spotless and very professional, a little pricy on budgets, but very understandable due to the rise of everything in this country and the world… Big shoutout to Mr. Ramzy, very respectful and professional! | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Donna Butler

Great experience buying my new vehicle. They made the process easy. The staff was very friendly and the music was nice to listen to | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ James Fearson

Mr Lamar Love was an excellent service advisor | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ jafercateringllc

Lamar Love was an excellent service advisor. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Robin Alvarez

Excellent treatment by my rep.. Laura.. she is fantastic on Customer Service | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Emiliano Martinez

quick and super easy, friendly prices! | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Brandi Miller

| Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Carrie

My experience at Heritage Volkswagen has always been a wonderful experience from the sales, financing and service center. They have a staff that's welcoming and easygoing. I give props to Mr. Slaton, Mr. Ugo and Mr. Love for making the process very easy. Thanks! You Guys you are the Greatest and very down to earth!!! | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Mary Mathis

I am really pleased with the service, the people, and their innovations. Nice work! Nice system ! | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Brigumen Westbrook

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7/7/2026 12:00:00 AM | Google

★★★★★ kimya sims

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7/7/2026 12:00:00 AM | Google

★★★★★ Lee Flowers III

Very professional. Very clean waiting area. Explain to me everything that needed to be done with my vehicle. Highly recommend. | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Miriam Gwathney

They made sure that they took care of what my vehicle needed. | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Anastasia Means-Dallas

My husband has had a great experience since purchasing his Volkswagen Tiguan in 2016. Darrick in particular, has taken extra great care of my husband. I've never seen such great customer service in a car dealership. I highly recommend them for service and purchase. Signed, A Grateful Customer | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Roy Dallas

The best services Very professional The best experience Quality plus | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Kenya Hilton

I would definitely return to Heritage to buy another vehicle if I was able to work with Christian. Excellent customer service, attentive but not pushy, really listened and it yielded in a sale. | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Bradley Sanders

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7/4/2026 12:00:00 AM | Google

★★★★★ Tonya Dew

Great car buying experience, highly recommend. | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Raiven Johnson

Mr. Ramses did an excellent job and also explained the issue that was going with my car I appreciate him so much ! Will be back soon ! | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Yaschia Williams

I am extremely grateful for Mr. Milton diligently working with me to obtain a vehicle! My situation was quite challenging but he made sure we made it to the finish line! Milton's professionalism is excellent! He was patient with me during the entire process! I would recommend Milton a thousand times over! | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Raven Phelps

The whole experience was next level customer service. From the time I called to make my appointment, all the way until I paid. I deeply appreciate the professionalism and how they handled me as customer. I'm definitely going back to this location for future repairs | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Desimarie Spiller

Great services | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Xiomara

Awesome | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Tara Jackson

3 hours for an oil change with an appointment. There seems to be a pattern her e. Lamar did his best to fix it. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Chas. Becker

| Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Robert E. Pritchett, Jr.

If you want quality service when looking for a car, always go to HERITAGE!!! I had to purchase another car for my daughter and was pleasantly greeted by Christian Norfleet. I already knew what car we wanted so Christian pulled several clean Carfax reports and made sure we had the best Heritage had to offer. The process was smooth and | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Corinne Dunn

I had a wonderful experience. They went above and beyond! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Terri B

This team is very professional and organized. I appreciate the customer waiting area. We have access to coffee, water, HGTV on the main TV, a movie room, child's play area, and a work area for people who need to work in a quiet environment. The price was fair and the service exceptional! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ C Noel

I took my Passat 2020 over there and receive excellent work. Since then I've had no issues that recurred since the repair. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Beth Pearson

Good service just wish it was a little faster because it was only one person in the lobby besides me and it still took a little over an hour | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ CJP Barker

Worst car-buying experience I've had. I came in pre-approved, but due to this dealership's delays and mishandling, my credit score dropped nearly 30 points. The vehicle was listed online with no issues, but after purchase I discovered multiple problems, including an oil leak, belt issues, and coolant concerns. I had to take it to ano | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Jaclyne

Very easy experience for an oil change and tire rotation. Mike was very helpful and communicated well. Everyone I came across was very professional and friendly. | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ James Narcisse

Poor communication, took 2 days of the vehicle sitting before sending me a video telling me that the battery was possibly the issue. I won't be back, I'll just go to Nally VW in Alpharetta where I purchased. | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Paul Aqui

Great service with friendly staff. | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Cassandra Carter

Christian was amazing. He was professional from the start. Great customer service !!!,,I definitely recommend him to anyone looking to purchase a new vehicle. | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Kelly Lawrence

I am extremely disappointed with the service I received from Dee Holness and the mechanic. I have been bringing my vehicle to Heritage for quite some time and have never had an experience like this. I purchased my vehicle brand new from Stone Mountain, so I know its maintenance history. During my visit, I listened carefully to Dee's | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Clive Phillips

Solid experience/ worked with me to get “down to my price”/ made me feel comfortable! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Mark Feldmann

Derek from their service department went above and beyond when I called about broken down car. It was closing time on Friday after a long week and I needed to get home and car fixed asap but I have virtually no knowledge or experience with repairs and even less savings for budget. Thankfully Derek talked me through all the options, | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Chris Horner

Mark was phenomenal! Great communicator, easy to work with; made the purchase of our new Atlas painless. One of the more pleasant dealership experiences I've had. | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Douglas Eskins

Excellent service. Answered all my questions and then some. Mark and Grant are awesome ! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Ben Moreno

| Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Christopher Patrick

Excellent Service! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Anthony Weston

Did great work & worked with me on pricing, I would definitely return when work is needed | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Tristan Davis (Tristanator)

| Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Jhermeine Quintana

Took my car to get my service done everything came out excellent great communication | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ steven hall

This was the first time I had taken my vehicle to Heritage Volkswagen Dealership to have it service, and they did an amazing job from the great customer service to taking care of my vehicle. I wanted to thank the entire staff in the service department for taking care of my needs in a timely manner. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ John Johnson

Fast service will go Back Again | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ jan gregory (jan and david)

Service was completed as requested. Laura is my service advisor and has helped me keep our 2015 Tiguan running smoothly for more than 11 years. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Charles

I had a bad experience with the Volkswagen dealership in Union City years ago and stopped coming back. I would drive all the way to Stone Mountain for service instead. Recently, I came in for an oil change and met Lamar Love, my service consultant. He completely changed my opinion of this location. Lamar was professional, helpful, a | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Vannessa

Great service, quiet waiting area, and SUV felt great afterwards. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Aaron Hill

Shout out to Heritage Volkswagen 100% excellent customer service. They took care of me both times I've dealt with them. My first encounter with the dealership was through Mike. I can't remember his last name, but he was wonderful. It was definitely a blessing to have him dealing with me and my situation. To be honest, the icing on th | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Shirley Brassell

| Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Ashley Millien

Sir Hill helped me find my dream car, and was able to facilitate clear communication and get me my car same day, with an amazing rate. I am so thankful he did an amazing job. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Ashley Garner

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6/25/2026 12:00:00 AM | Google

★★★★★ Cheryl Battee

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6/25/2026 12:00:00 AM | Google

★★★★★ Terrica Osby

My first service appointment was terrible. Made an appointment the previous week for today. 6/24/26 Went in for oil change and a sound when I turn my while driving to my tires. I could not leave it. I had no transportation home so I stayed. There were no updates the entire time I was there. At 1 o'clock when Miss Lauren noticed I was | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Diana Daniels

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6/23/2026 12:00:00 AM | Google

★★★★★ vilee daniels

Advisor Mr. Love is amazing. He always communicates about the findings where the tech is on your car. Provides the necessary recommendations for future services w/o you having to ask. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Rhoda Smackum

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6/22/2026 12:00:00 AM | Google

★★★★★ Tiffani Gardner

| Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Ramon Diaz

helpful and understanding while looking for a needed vehicle...was impressed.. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ keon henry

I had an excellent experience at Heritage Volkswagen, and I would definitely recommend them. Laura was friendly, patient, and very helpful throughout the whole oil change process, making everything quick and easy. The service was straightforward, professional, and stress-free from start to finish. I appreciated how clearly everything | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ STYLING STARR

I love my 1st experience at Heritage Volkswagen! It was a smooth & easy process. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Ari Karakatsanis

Professional and efficient. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Bert Wilcher

Christian was very professional during the entire process. He was attentive to my questions and handled my concerns in a timely manner. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Demetria Jordan

Mark was awesome and very helpful!! | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Christian Norfleet

From the moment I walked in I knew I was going to have a great day here. I wasn't in a rush, I knew what I wanted and the dealership made it happen. The General Sales Manager Corey, the Finance Manager Mike, and even the General Manager Arvind all were hands on in their approach at getting me the best deal possible. I've already refe | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Brian Keith Overall

I wanted to take a moment to recognize Milton, who was the sales representative that assisted me with the purchase of my Volkswagen Tiguan last week. From start to finish, Milton and the entire management team were absolutely incredible. The process was professional, transparent, and stress-free, and they made me feel valued as a cus | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Flashay benford

Mr. Love got me in & out. The service was fast & professional & the waiting area was nice! | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Andrew Hines

My first experience getting my car serviced at a Volkswagen dealership was on June 17th, 2026 and they did a phenomenal job all around. I really appreciated the extra kid I took with keeping my interior clean. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Mauricio Arango

I cant recomend this dealer, I had a bad experience leasing a car in there. You really need you be carefull on every document you sign there. (UPDATE) after a visit to the Dealer I was able to resolve the Issue. Thanks to Jonathan for taking care and help me to resolve my concern. | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Kayla Harris

| Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Daniela Sierra

We came in to lease a vehicle with my husband, and after reaching an agreement, there was some confusion during the process. We truly appreciate the way the situation was handled and resolved. A special thank you to Jonathan Slatan for his support, for taking ownership of the issue, and for maintaining a positive attitude and a smil | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Antoine Nelson

| Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Tim H

Great customer service, task was completed exactly when said, facility is clean and amazing | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Sy Was

Way to expensive for no reason | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Eddie Boyd

Claimed vehicle was inspected. Asked through text if vehicle had any rust on frame. I was assured that said vehicle had no issues. Then drivers side stabilizer bracket broke off of frame and rust can be seen. Efforts have been made to contact dealership. And no one seems to want to respond. | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Tasha-Kaye

Lamar Love provided excellent customer service during my recent tire replacement. He was communicative, efficient, thoughtful, and genuinely warm throughout the entire process. He made sure I was informed, taken care of, and comfortable from start to finish. Exceptional service like his makes a difference, and Volkswagen is lucky to | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Jamal Brown

Heritage Volkswagen provided an outstanding car-buying experience from start to finish. The entire staff was friendly, professional, and easy to work with, especially Mark. I was without a vehicle at the time, and he went above and beyond by driving the vehicle I was interested in out to my home so I could test drive it back to the d | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Mauricio Arango

I cant recomend this dealer, I had a bad experience leasing a car in there. You really need you be carefull on every document you sign there. | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Tanyetta Sims

Mike is always a great representative. He always tells you what is best for your vehicle based on the service you need and the age of your vehicle . My 2019 Jetta got some miles on her, but she is in excellent condition due to the constant, consistent care of oil changes and basic services needed. I appreciate his honesty on what is | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ michael bowens

| Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Tanyetta Sims

Mike is always a great representative. He always tells you what is best for your vehicle based on the service you need and the age of your vehicle . My 2019 Jetta got some miles on her, but she is in excellent condition due to the constant, consistent care of oil changes and basic services needed. I appreciate his honesty on what is | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Carman Ross

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6/13/2026 12:00:00 AM | Google

★★★★★ Dorthea Louise

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6/13/2026 12:00:00 AM | Google

★★★★★ Cameian Stewart

Very professional and quick service! | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Cynthia Rose

Darrick is always great help. I use Heritage because I know I can count on good service and respect. | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Hazel Hill-Crawford

Excellent Customer Service | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Cayden Lott

Milton was great in helping us purchase our new vehicle. He worked with us exceptionally over the phone and had everything ready for us when we arrived. Couldn’t have been a better or more smooth experience. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Todd Johnson

Very cordial young man greeted us, set us up and the staff that were dealt with were extremely helpful. They made it very easy. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Geovanni Mg

I want to give a huge shoutout to Mark at Heritage Volkswagen! From the very beginning, he made me feel welcome and comfortable. English is not my first language, and despite the language barrier, Mark was incredibly patient and helpful throughout the entire process. He answered every single question I had, kept me informed every ste | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Mark Love

30 k service in about 1 hour! | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Lizzie Reid

A returning customer best service and support. They keep me on the road and I trust their work to keep me safe. Darrick Hudman is my go to service consultant. ?????? | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Imani Symone

Lamar is always extremely helpful! VW offers quick and exceptional service. | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ Ajnae Lang

| Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ Tawana Walker

Traded my 2020 for the 2025 GLI | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ Francoise McDaniel

My experience was a 10/10 Christian was very helpful, knowledgeable and calming! Buying a car can somewhat be stressful but he made the process very easy! | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Valerie Samuels

Its was very professional | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Olivia Frazer

Still left with lots of confusion and unaccounted for money! Update 6/10/26 : Still haven’t been able to speak to anybody re my issue when I call I can’t get answers but promised return calls which I never get! | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Darshalle Harris

My lady was great as always ?? Very knowledgeable and courteous a pleasure to work with her today ???????? Laura Galespie she's great ?? | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ ??? (Terry Shin)

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6/9/2026 12:00:00 AM | Google

★★★★★ Lanardo Rayford

No one wants to go get their vehicle repaired but if you have a VW and live in GA . Heritage Volkswagen is the place to go and Lamar Love was my service consultant and he kept me in the loop all the way. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Fatisha white

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6/8/2026 12:00:00 AM | Google

★★★★★ R Jordan

I Had a great experience buying my first VW. Sir & Corey made the process very easy. I Appreciate them keeping it simple. I would recommend buying a car here. I wasn't so thrilled on the detail done on the interior but overall A1 experience. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Kerry Morado

Went for my 40k service and now my air bag error light is on… coincidence? ?? | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ LaTrice Woods

I recently purchased a car and had an outstanding experience working with Sir. From start to finish, he provided exceptional customer service, valuable advice, and genuine support throughout the entire process. He was knowledgeable, patient, and always willing to answer my questions, making what can often be a stressful experience fe | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Jared Woodard

Dennis is the MAN! We love our new VW and the whole experience at Heritage! | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Jonathan Gribbins

| Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Kevin Herriot

Great results and speedy service | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Shay W

Rob was great !! Willing to help and kept me updated the entire time thanks rob | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Ken Liberty

Amazing Experience! The entire staff was transperent and delivered on their word and I was literally in there for an hour before driving out with my vehicle! I'd highly recommend them! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Anna Miller

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6/5/2026 12:00:00 AM | Google

★★★★★ Sherrie Butler

Lamar Love provided excellent customer service throughout my experience. He kept me informed and abreast of my car situation every step of the way, which I truly appreciated. Professional, communicative, and attentive — great job, Lamar! Highly recommend. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ David nguyen

Lamar is the Man, straight forward, no false promises. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Tonya Allen

My appointment was at 7:30 and I was seen and my car was taken care of immediately. Mr. Blalok made me aware of the time it would take to service my car and afterwards gave me an itemized sheet of the completed jobs, as well as next steps for future service needed. Everyone was friendly and spoke. The guest lounge was comfortable. Th | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Osie Crumpton

Good customer service maybe one I will go into bye a new Volkswagen thanks heritage. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Ken Liberty

Excellent service Fast, upfront, into the point was able to get in and sign paperwork and leave in a quick amount of time which was appreciated. The entire team did an amazing job of customer service! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Olivia Frazer

Still left with lots of confusion and unaccounted for money! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Nia L

This was by far, the best car purchase experience I have ever had! I was shopping for cars for my two daughters. I didn't know exactly what I wanted. Of course, the vehicles had to be very similar, if not identical for an 18 yo and 17 yo...right parents?! My salesperson, Mark M., suggested several different scenarios with different | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Develyn Paskell

Friendly atmosphere. Polite staff who make you feel comfortable. Also, the fruit vendor and Chef were and added benefit since I hadn’t eaten. What I truly was impressed with was the video of my car being service. The attentiveness they showed in servicing my 10k checkup. I was able to clearly hear them go over each detail. Thank | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Halle Mitchell

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6/4/2026 12:00:00 AM | Google

★★★★★ Chris Hollis

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6/4/2026 12:00:00 AM | Google

★★★★★ Ladaria Amis

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6/4/2026 12:00:00 AM | Google

★★★★★ Stacy Ware

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6/4/2026 12:00:00 AM | Google

★★★★★ Harold Williams

I scheduled a test drive 6/3 I come 6/4 they tell me the car was sold yesterday. Why wouldn’t you check before I come all the way there? Bad part I was running late and I contacted them and they said yes it’s fine if you’re late still come. Get there no car. Terrible…. Fire whoever Susan is. | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Carla G

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6/2/2026 12:00:00 AM | Google

★★★★★ Nik

Sir hooked us up with a new ride, no hassle. Friendly and honest salesman. | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Ty Ty

I called and made an appointment a week out to accommodate having a loaner car due to needing to continue to work. They failed terribly and I missed a complete days work. Also, I was told that my appointment was made with a technician that was on vacation so I then had to wait longer. I was extremely dissatisfied with the service and | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ BRILLA MCDANIEL

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6/1/2026 12:00:00 AM | Google

★★★★★ Brilla McDaniel

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6/1/2026 12:00:00 AM | Google

★★★★★ Juliea Brathwaite

5-Star Review for Heritage Volkswagen I would like to extend my sincere appreciation to the outstanding team at Union City Volkswagen for the exceptional service my son and I received during the trade-in and purchase of our vehicles last Wednesday. A special thank you to Courtney Gayle (Sales Consultant), Corey Douglas (Manager), a | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Rodil Ocfemia

Grateful to GOD that HE gave Sydney and Dennis to us to talk to. From the moment I saw the Car in Carfax through Heritage Volkswagen for total of few hours we drove our 2nd car that is GODs gift to us. This 2 person make us comfortable and relax and we felt the help and concerns. Thank you huys for being such a good person. | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Bea M

Salesperson was patient and worked on various options to get me at a price that worked for my budget. I am very happy with my purchase. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Sabrina Billingslea

Loved my 1st visit with Volkswagen. Mike Betsill was very attentive and really listened to details as to why I was there. Thanks to everyone. I will be back. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ eastboi504

Sir was great. He worked with us to get the best deal on our 2026 Atlas. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Nathan Mounts

The service with Darrick was awesome. Very knowledgeable about good customer service. | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Cassandra Drayne

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5/28/2026 12:00:00 AM | Google

★★★★★ Solange Hernandez

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5/28/2026 12:00:00 AM | Google

★★★★★ Al Arevalo

Very professional and thorough. Work was completed in a timely manner. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Lamar Brown

Great customer service. Made an appointment and got seen right away. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ brittney lawrence

I had a great experience at Heritage Volkswagen. The service was excellent, and everything was completed in a timely manner. The staff was professional, friendly, and kept me informed throughout the process. I really appreciate the quality service and would definitely recommend them to others. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Kirkland Schneider

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5/27/2026 12:00:00 AM | Google

★★★★★ Shannon Brown

My Heritage associate was knowledgeable and very helpful during my visit! | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Nuggie

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5/26/2026 12:00:00 AM | Google

★★★★★ Changdong Yoo

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5/24/2026 12:00:00 AM | Google

★★★★★ YAH Hidden-Ones

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5/24/2026 12:00:00 AM | Google

★★★★★ Olivia Frazer

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5/24/2026 12:00:00 AM | Google

★★★★★ Roland Hockenhull

We really appreciated how Lamar helped us through the process of getting back on the road | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Henry Brock

MR.MILTON IS TOP DOG IN MY BOOK IN WHICH HE DESERVES A 101 STARS?? THANK YOU MR.MILTON FOR YOUR DEDICATION AND HARD WORK AND PROFESSIONALISM.....????YOU ARE THE MAN ! HERITAGE IS BLESSED TO HAVE YOU???? KEEP UP THE GOOD WORK ?? | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Lashundria Oliver

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5/23/2026 12:00:00 AM | Google

★★★★★ Vybrant Innovations

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5/23/2026 12:00:00 AM | Google

★★★★★ Raziya Grant

Mike as always was amazing and help me get my car serviced and I was out of there in no time | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Maurice Strozier

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5/23/2026 12:00:00 AM | Google

★★★★★ Becky Hester

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5/23/2026 12:00:00 AM | Google

★★★★★ Lisa Wilson

Extraordinary customer service from everyone I met and especially my advisor, Darrick. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Kim Ware

My experience at Heritage Volkswagen was awesome!! They really work with you to make sure you are a satisfied customer. I would definitely purchase again from them in the future | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Bruce Wayne

Great experience | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Fryda Cortes

Mark was our salesperson and he was fabulous! He showed us various different vehicles and took his time answering all of our questions and concerns. He also accompanied us on the test drive and showed us all the safety features and vehicles features, something that other dealership salespeople have never done. The financing employee | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Ehorton44 Group

Staff very nice and professional. Completed work in time estimated Cost seemed high but don’t have comparison Will use them again | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Latanya Carson

The was the worse experience I had gotten there earlier than my appointment . No one was in there cubicals so I sat in car for like 13 minutes then someone came outside he didn’t say anything to me I had to ask is anybody here today I have a appointment he say you can just wait inside we will get you in trying to find your rep ok 45 | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Dory

Well, when you want your V-Dub runnin' great it needs to to V-Dub dealersbip! I have a 2015 Turbo Diesel Jetta, only 35,000 mi. Didn't think she would have soo many probs, weird probs. It's because I had her serviced at a verry inferrior mechanic. Not again. Im having to pay lots of $$ to get her back up to parr. If you work on your | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ Gregory Slay

Very helpful | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ gin rete

Fast, courteous service. Communicated every step of the way. Very nice clean facility. Had me in and out quickly! | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ xin chen

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5/19/2026 12:00:00 AM | Google

★★★★★ Valerie Barraza

Just bought my first volkswagen after about a month of searching! Hands down the team at Heritage was the best of all the dealerships i went to! Christian was friendly and knowledgeable and got straight to business finding something for me that fit what i was looking for. After leaving the dealership without a car and thinking on it | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Raheim Gilbert

Love the service | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Alisha Brown

Milton is such a great salesman, the vehicle he sold me needed a little extra love and care and when I brought it back, he took care of me and my homegirl while getting my car serviced. He put us in a comfortable spot and she was even able to catch up on some homework ?? thanks Milton | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Tammy Washington

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5/18/2026 12:00:00 AM | Google

★★★★★ David Liles

We were on vacation and had an issue changing a tire due to locking lug nut and I didn't have tool to change tire. Robert when out of his way to expedite obtaining the correct tool so tire could be changed including answering my email on Sunday when dealership was closed AND giving me a lift to Firestone after I picked up tool. You d | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ anthony grider

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5/17/2026 12:00:00 AM | Google

★★★★★ Wanda Holliday

Customer service and the service was excellent thanks to Ms Laura | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Ariuna Jackson

Got my car serviced there again today and my experience was great as usual. Mike is always so helpful and professional! | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Toni L Williams

Great service | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Drea Parker

Darrick always gives me great service. He's very knowledgeable about product and maintenance process which makes the process a lot smoother and quick. | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Alicia

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5/15/2026 12:00:00 AM | Google

★★★★★ Randy Reese

Lamar was great and helped get my windshield replaced while I was on a trip. Communication and the work done was great. Thanks | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Robert Mahfood

My wife and I had a good experience buying our latest car. This is my 4th time doing a car sale with Heritage, so I understand their business practices fairly well. In general, this time went as smoothly as could be expected. We did more waiting around then I anticipated, but the facility is accommodating for customers. The sales and | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ c-fabian sharpe

Lamar Love is the man. 5 star | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Juan Torres Hernandez

Awesome experience!!! Shout out to Christian, super friendly and attentive through the all the process. He helped us find the perfect vehicle for our family. Everyone at the dealer was friendly and helpful! | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Daniel Kellman

From the moment we arrived at Heritage VW, we were greeted by Mark, whose badge states “Auto Sales Therapist.” Interesting title because Mark does have a very calming, confident way that immediately makes you feel at ease and that you are going to work with someone honest and forthright. We wanted a starter car(used) for our 17 year | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Nikkeya Telford

Everything was amazing. Our sales rep Sir handled business immediately. We really appreciate it!! | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Antonio Barrios

Test drive to purchase in a heartbeat , 5 stars | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Jerry Love

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5/14/2026 12:00:00 AM | Google

★★★★★ chelle price

I’m so glad I chose to come to this Volkswagen!!!! Mark is incredible!!!! As a woman, going to dealerships can sometimes be very intimidating but Mark was absolutely amazing!!! Every person I encountered there was just extremely nice… Just genuine all the way around which made the process that much more seamless.I’m so happy with my | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Shonique Burke

Amazing service I would highly recommend | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Tiffany Powers

I always receive the BEST customer service! Heritage VW goes above and beyond to deliver on convenience, professionalism, and great communication! Thanks to Rob & Becky for 5stars on my most recent service! | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Leeanne Hoovestol

Friendly, professional, efficient. Not pushy or unreasonable. Would recommend. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Ajay Richards

Great experience. They squeeze me in for same day service | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Gigi Kelley

Christian was amazing from the time I stepped out of my car he was polite, helpful, knowledgeable and not a pushy salesman. I highly recommend Christian if you're visiting VW in Union City, GA. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Jeff Brown

Heritage VW is a great dealership to do business with. That’s why I drive 1.5 hours to get there and bypass my own VW business locally. My friend purchased a vehicle here last year. I had no issues. Milton is a great salesman. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Terri Arnold

Great experience at this dealership! I highly recommend asking for Mark Morin, especially for first-time buyers. He made the process feel quick and easy, explained everything clearly, and was very knowledgeable. Plus, his sense of humor made it even better. I truly appreciate the experience—thank you, Mark! Also, shoutout to Kyle for | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Bonita Jones

I had a wonderful experience!!! My sales agent Mark took great care of us. We love our new car too. I will send everybody to Heritage Volkswagen. | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Josue Tapia

Great customer service | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Mer Bizarre

Dee holness did a great job | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Cecilia Brooks

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5/9/2026 12:00:00 AM | Google

★★★★★ Charles Anderson

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5/9/2026 12:00:00 AM | Google

★★★★★ Kolade Fagbohungbe

Service was great. The service personnel went all out to ensure my son and I were comfortable and yes, the wait didn’t feel long and we went by our day good. | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Jasmine Brooks

Service advisor, Lamar Love, was kind and kept me updated on my vehicle while in service. They provided me with a loaner which was great, and they returned my vehicle fully which I loved! | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Yvette Hill

Service Manager Ramsey is wonderful. He took the time to explain my car issues and provided suggestions. Great customer service! | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Dezarae

I had a great experience working with Mike he was professional, knowledgeable, and kept me updated throughout the entire process. I truly appreciated the excellent customer service. I’ll definitely be returning for future service needs! | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Samson Mugatsia

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5/8/2026 12:00:00 AM | Google

★★★★★ Tanya D Scott

Always a pleasure working with the service department and my service manager (Mike). They are efficient, timely, courteous, and professional. | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ UC Urgent Care UC Urgent care

Had a most excellent experience with Heritage Volkswagon and its superb service department. From start to finish and from head to toe they went far and above the call of their daily training. My service department coordinator Mr. Lamar Love. He and his team are to Be commended for and exceptional job well done! | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Clark Smiley

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5/6/2026 12:00:00 AM | Google

★★★★★ Amoy Montaque-Smith

Thanks to Courtney G. and his team at Heritage Volkswagen for an amazing and professional purchase experience. Customer service from sales to finance was top-notch. Courtney is an exceptional sales rep. , he was knowledgeable, patient, answered all of my questions and went the extra mile to get me into the car that I wanted. I highly | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ T Nelson

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5/6/2026 12:00:00 AM | Google

★★★★★ Diallo Mahdi

Mike was very helpful with getting my oil change and fluids topped off. Outstanding customer service and he made sure my concerns were addressed. | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Peter Armstrong III

The staff in general, and Mr. Lamar Love in particular, were very informative and respectful. I hope that in a future visit very soon I will receive an explanation about which specific work needs to be done on the Jetta and the Eos such that the Check Engine Lights will turn off and stay off. | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Marvetta LB

My hood was left open. I didn’t notice it until I got to my home. Thankfully no incident happened. Services recommended seemed a lot and likely based on miles not compared to repairs that’s on car fax , or actual diagnosis codes. I just had car looked at and diagnosed at another VW dealership they did not suggest any of the items fro | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Ricky Sorrell

Wait time and service could be better. I always come to this dealership for my maintenance . I can’t in waited 40 min to be check in and then then had to wait alone Time to get check out . I just feel I wasn’t treated like the other customer was .especially since I brought meat there just thought I would get better service but I thi | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Lee Landrum

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5/4/2026 12:00:00 AM | Google

★★★★★ Cassandra Gaines

My need for a diagnostic test on my fuel gage was addressed on a Saturday very quickly. Very pleased with results. | Read Full Review

5/3/2026 12:00:00 AM | Google

★★★★★ Toney Brailsford

Remasis was very professional and kind. Great customer service | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Alice Stanley

I want to Praise GOD for sending me to Heitage Volkswagen dealership in Union City! I mean I met a salesman who is truly trying to help you to get what you want. His name is Milton Gresham. I walked in a week about my lease that was about to end and he was so professional in talking about the new VW’s and I was so excited not expecti | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ KaToya Brocks

I had a great experience, The salesman was very knowledgeable and went above and beyond with assisting us with our purchase. | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Caley Carlisle

Sold me a car that wouldn’t pass emissions, check engine light came on as soon as drove off. Brought it back they said they would take care of it. Gave me a loaner to drive that was nice. I didn’t hear from the dealership for almost 30days on the status of the car or what problems they found or the plan to fix it. After about 30days | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Ashly Sambula

10/10 they handled my car with care made sure she was done same day ! When you guys go for service ask for Derrick ?? | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Tawana Thomas

We had a wonderful experience, they took their time working with us. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Mike Vignes

Heritage VW and their staff were a pleasure to deal with and willing to work with me to make a deal happen. Highly recommend if you are looking for a new vehicle. Sir, Que, and Corey were great to do business with | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Jovan Ponder

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4/30/2026 12:00:00 AM | Google

★★★★★ Darryl Lowe

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4/29/2026 12:00:00 AM | Google

★★★★★ Charitte Gersava Dela Vida

Friendly Staff | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Ryan Landa

Exelente service | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Antoinette Chisholm

Service is always a 10/10 and I love the fact that the wait is never long. Very nice,clean store. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Cherryl Milton

Mr. Lamar Love is very knowledgeable about his job. He took the time to explain everything to me, which made me feel secure. Thanks Lamar for being a wonderful person that you are. God bless you. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Shaleria Banks

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4/28/2026 12:00:00 AM | Google

★★★★★ quinton dixon

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4/28/2026 12:00:00 AM | Google

★★★★★ Lori Price

Awesome experience and excellent customer service! Great Team!! | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Deborah Dunatov

I had great service today. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Do The Right Thing Even When No One is Watching

I’m really frustrated with my experience at Volkswagen Heritage Union City after purchasing a vehicle there. I was told at the time of sale that the car would not need major repairs like an alternator, radiator, engine, or transmission work. Based on those assurances, I moved forward with the purchase and put down a $3,000 deposit. W | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Addie Mccrutchen

Micheal betsill very nice and helpful | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Cristina Gutierrez

Mark is the most amazing car salesperson I’ve ever had the pleasure of working with. My partner is in a wheelchair and he made it so seamless and truly exceptional service. He always goes above and beyond and he’s the reason we are so glad we went with a VW. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Belowthedrone

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4/23/2026 12:00:00 AM | Google

★★★★★ Pamela Francis

I recently purchased a vehicle from Heritage, and I have to say my experience was truly shaped by my salesperson, Mark. While the dealership itself felt a little glum and not the most welcoming environment, Mark completely changed that for me. He was a ray of sunshine—full of humor, knowledge, and genuine energy that made the whole p | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Vernon Burt

It’s very difficult to get a hold of someone while they have your car. Voice messages go unanswered and it seems like they’re not always being forthcoming with information. I’ll travel north next time I want to service my Volkswagen | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Eugenia Lartey

I had a great customer service experience at Volkswagen of Union City. | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Shannon Howell

Absolutely Amazing experience, thanks to Mike who went over and beyond for me, I really appreciate him! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Princeton Mcgrady

Dennis was very helpful, and gave me the most absolute “Best” Customer service experience. That I have experienced, in a long time. I felt cared for, reassured, and without a doubt there was no hidden agenda. The price for my car was very affordable, especially for 2022 with all the Bells and Whistles. Once again Thank you for the Bo | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Anastasia Urgent

Quick and efficient service. Ramsey did a great job keeping me in the loop along the way. He is very personable. They also provide you a video after they service your vehicle with a detailed explanation which puts your mind at ease and make you feel Included In the process. Thanks a bunch. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Zachary Kempf

Friendly staff Courtney was a fantastic salesman definitely recommend him. All around good experience. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Marie Page-Hargrave

Very disappointed upon arrival for my Monday morning appointment I specifically told the service person the engine light was on. The service advisor later called to say I needed 2 new tires so my vehicle stayed overnight but would be ready for my 1p.m. appointment on Tuesday. After sitting in her office to make payment as we are walk | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Class Morgan

Initially the first service person I spoke to was very rude and dismissive. However, Mr. Love stepped in and provided excellent service. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Quanita Garner

Quality and excellent service. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Yvonne J

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4/20/2026 12:00:00 AM | Google

★★★★★ Michael Brown

Lamar had amazing customer service and was very transparent throughout the whole thing and he helped me with what was needed. 10/10 experience! | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Daysnights Wknd

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4/20/2026 12:00:00 AM | Google

★★★★★ Sam Williams

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4/20/2026 12:00:00 AM | Google

★★★★★ Shawna Daffin

Breanna made my experience with Volkswagen simply marvelous, easy process I was in and out Within an hour She communicated with me throughout the whole process, gave me all the information that I needed I will be referring my family and friends to her! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Christy Dunbar

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4/18/2026 12:00:00 AM | Google

★★★★★ Tiffany Francis

Car was ready it was real fast Service is great! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Ralph David Jones Jr

Great service and customer support. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Stacye Wallace

I had a great experience getting my oil change with Derrick. He was professional, friendly, and made the whole process quick and easy. He explained everything clearly and made sure my car was taken care of without any hassle. I really appreciate the excellent customer service and will definitely be coming back! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Luis Salkeld

Excellent service, Mike es very helpful | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Angel Brown

If you need service ask for Derek!! He was wonderful to work with and very accommodating! He even went out the way to have my car cleaned/washed!! 10/10 | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Joe Aycock

Friendly staff and clean waiting room. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Jessica Johnson

Lamar was great. The service was fast, friendly, and he communicated well every step of the way. Thanks Lamar!!! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Lonnie Turner

Great experience | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Lynda Grofe

Great customer service and value! Thank you for washing the car, too! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Miguel Aguilar

Estuve ahi para ver la Tiguain y me trataron bien. Son atentos y buscan atender todas las dudas que surjan. Gracias | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Cheou Leung

WiFi too slow. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Jasmine Scott

My experience was quick and easy. Lamar was informative, helped save me some expenses & very professional. I’ll definitely be back. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Burton Bucher

Easy AND quick process to purchase a CPO Jetta yesterday. The entire team was great. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Edith

Everyone was so wonderful. I m so grateful for my advisor he’s such a wonderful guy. Thank you. See you next time. | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ The Bills

I never thought I’d be able to get a brand new car on a barista salary but Mark made it happen… and shot these great pics of me and “Tiggy Blue” | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ James Carter

The service was great and the service technician was great and told me what they had done ! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Angela

My service tech was excellent and very easy to talk with . The wait time was not long at all! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Broderick Stevens

Work was done the right way and fast! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Cassy Mckoy

Mike was great to work with and had my car back to me repaired the next day | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Darron Bacon

Excellent service. Mr. Love was very professional and helpful. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Mark Morin

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4/11/2026 12:00:00 AM | Google

★★★★★ Darlene Brown

Mark at union city was so sweet and helpful he handled everything fast I was in out in no time | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Elder Joshua Enterprises

This Dealership is one of the TOP VW Dealerships in the Metro-Atlanta area. The Customer Service here is AMAZINGLY AWESOME!!!! | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Kwaku Tuffour

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4/11/2026 12:00:00 AM | Google

★★★★★ Helen Arnzen

Very attentive to my questions and treated me with kindness and courtesy. More than very satisfied overall. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Lionell Thomas

The service representative was very customer friendly and professional. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Domenique Ross

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4/10/2026 12:00:00 AM | Google

★★★★★ beatrice Peterson

Always fast and friendly. Lamar was a great service manager to work with. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Tysiah Tarter

Been coming here for years, always good customer service and never feel like they are trying to make you get extra work done when you need service. I had the pleasure to work with Lamar Love this morning for an oil change. He was super sweet and helpful as I had my 1 year with me, major shoutout to him.. truly appreciate it. The visi | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Jordan Clark

They are always amazing! More than willing to answer any questions I have, keep me updated on vehicle status through out the process, and have a very nice waiting area. The maintenance video they send is also super helpful and reassuring. | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ ChocoStarrLiz

Car service was easy and straightforward. Ramses was kind, professional and helpful. He explained everything clearly and didn’t push me to get any services, just informed me and let me make the choices I needed. Great experience. Do wish they washed your car after, like some other dealerships. | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Shavonda Nathan

I would like to recognize Sir for his outstanding professionalism and genuine care at the dealership. From the very beginning, he has gone above and beyond to ensure not only that my needs were met, but that the entire experience was smooth, transparent, and stress-free. Sir is attentive, patient, and highly knowledgeable. He takes t | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ M Gilbert

My initial intake was hectic at the end of the day even with an appointment. It was over 20 minutes before I was even acknowledged | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ darrell dee

I made an appointment for maintenance service at this dealership. They took my car in on time, explained in detail the work that would be done and provided up front pricing so I could make a decision. They took care of my repairs in good time and go me back out on the roads. Ramses gave great customer service. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Bianca Dominique

I’ve tried with this dealership for almost 2 years thinking maybe it was just a bad day or whatever every time I went. Today is the LAST time. Had a morning appointment to replace a part that was in stock (called the day before to confirm since original appt placed was somehow not in the system). Get there and person was ‘unsure’ if | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Jeffrey James

Car Serviced in timely manner. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Terri Gaddy

I had an excellent salesman Moe. He was very professional and explain everything about buying the car I bought. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Sequoya Finch

I had a great experience when I came to get an oil change and tire rotation. The wait time was average but I able to relax in the theater ?? Laura G. was vey welcoming and pleasant and provided great customer service! | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Kimberly Dameron

Clean and friendly service | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Soreya Spurley

I had an amazing experience from first contact with Que. I told her what I was interested in and how I wanted a seamless experience and she connected me with my salesperson Milton and he delivered beyond my expectation! Mike assisted me through the financing process, he was great & straight to the point. I am delighted that I chose t | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ jorge torres

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4/4/2026 12:00:00 AM | Google

★★★★★ Kent Coe

We had an appointment, but we still had to spend 2.5 hours for a regular service. Just didn't seem like making an appointment meant anything. This dealership has more business than they can handle. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Shelia Nixon

Micheal is my advisor at VW Heritage very professional and accommodating. Always greet you with a smile and very knowledgeable. VW Heritage is very accommodating while you wait offering a movie theater, kid's area, and a separate room for customers to work on their laptops etc. while you wait. The service is impeccable! I am never | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Adrienne Williams

Ronald provided great customer service. Thanks for a great experience. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Judie Totten

Excellent | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lashell Taylor

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4/2/2026 12:00:00 AM | Google

★★★★★ Jerome R

The best service ever. In and out with new car purchase. Salesman Mark is the best. He is a pretty cool guy and will get you in the car you want. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Fannie Dixon

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4/2/2026 12:00:00 AM | Google

★★★★★ Monica Brown

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4/2/2026 12:00:00 AM | Google

★★★★★ Malcolm Gary

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4/2/2026 12:00:00 AM | Google

★★★★★ Michelle Pitt

My recent purchase of my Volkswagen Tiguan from Heritage Volkswagen of South Atlanta was nothing short of exceptional. From start to finish, Brianna delivered a seamless, elevated experience. Her professionalism, patience, and attention to detail made the entire process feel effortless and intentional—not rushed or transactional. Sh | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Latina Brooks

Very friendly and professional. I noticed everyone that was waiting on service was regularly updated and informed by their service advisor. Love it!! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Gr8cake

I had a great experience buying my Certified Pre-owned 2025 Jetta and dealing with Breanna. My interactions included great customer service and professionalism from Breanna and the gentleman who handled my financing paperwork. I highly recommend Breanna at Heritage Volkswagen and look forward to buying a new car with her in the fut | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Tea Jay

I had a great experience with the service provided by Mr. Love. He took the time to listen carefully to my concerns and communicated effectively between me and the technicians. He ensured that all issues were fully resolved before I left, which I truly appreciated. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Jesse Pratt

Prompt. Easy to work with. Professional staff all around. Great experience. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Sandra Brown

Fast, efficient process to purchase our new vehicle. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ April White

Waited awhile but staff was very pleasant and accommodating with working out great deals and customer care. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Dannie Lockett

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3/29/2026 12:00:00 AM | Google

★★★★★ Sharnell Hustler

Best customer service ever | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Amiyah Williams

I had a great experience with Mike at Volkswagen Heritage! He always goes above and beyond to make sure my car is well taken care of. Mike is not only knowledgeable, but he’s also honest and genuinely looks out for his customers by helping me get the best deals on maintenance. It’s rare to find someone so reliable and easy to work wi | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Sheila Cooper

Your team has been so helpful with my car and with leasing a second Atlas. Thank you for your kindness shown to us. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Heidi Rudolph

Had a great experience at this location! Called the day before and spoke with Darrick who was super gracious in answering all of my questions & booking my appointment. Once I arrived I was also greeted by Darrick who was my service advisor. He made sure I was aware of what was going on with my vehicle as well as all the warranties th | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Debra Lowmiller

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3/29/2026 12:00:00 AM | Google

★★★★★ Edwin Cooper

Our lease came through the service by Mike in the service department. He took care of us and introduced us to Milton in sales who helped up secure our 2926 Atlas lease. Mark working with Milton and Mike in finance made our day enjoyable. God bless your culture at Heritage. Dr. Edwin m. Cooper Jr | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Tiffany C

Go to Mark!!!!!!!!! 1000 ???????????? Best Customer/Sales Service you will ever get!!!! | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Grainny

Everyone was super nice and everything was done in a timely manner. Nothing pushed, only politely suggested. Big win for me, I don’t know about the rest of yall but if anything gets pushed it’s the quickest way to get me to find the door and never return. I’ll be back to Heritage VW. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Chris Barry

The whole team was great and the process was smooth. Sir went above and beyond to make sure I was taken care of. Couldn’t have asked for a better sales rep and buying experience | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Pamela Preston

Very nice experience | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Christus Chimaroke

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3/29/2026 12:00:00 AM | Google

★★★★★ MARRTEEN GUY

As crazy as it sounds, I drive an extra 15 minutes out of my way to go to this Volkswagen dealership. The staff is pleasant and knowledgeable, and if I need a loaner, they actually have them available. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Alvis Sims

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3/29/2026 12:00:00 AM | Google

★★★★★ LOWIE74

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3/29/2026 12:00:00 AM | Google

★★★★★ Tabetha Turner

Update: Our experience on the day we purchased the car was great. It’s been all downhill since then. Poor communication and no follow up. Disappointing experience and disappointing to have to change my review. I’ve learned a lot for future experiences. Five star experience. I had the pleasure of working with Courtney when purchasing | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Baron “MR DEE 142” Delaigle

Each time I visit I left there with something not resolved or not fixed even after bringing it to the advisor's attention. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Candice Harmon

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3/27/2026 12:00:00 AM | Google

★★★★★ Stephen McDaniel

Mr. Lamar Love was great. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ ajett50

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3/26/2026 12:00:00 AM | Google

★★★★★ Donna Turk

Excellent service provided by Lamar. He kept me informed about my car and when the service would be completed. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ A NR

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3/25/2026 12:00:00 AM | Google

★★★★★ Christopher Wilt

Friendly and quick! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Caio Silva

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3/22/2026 12:00:00 AM | Google

★★★★★ Sandra Scullark

Darrick provided great information regarding my next tuneup which is 100k miles. He was very personable and gave great service. The customer service keeps me coming back. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ arianne hunter

Great service!!! | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Pedro Garcia

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3/21/2026 12:00:00 AM | Google

★★★★★ assih prince

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3/20/2026 12:00:00 AM | Google

★★★★★ Frances Turner

Best VW in GA. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Kalisha Haynes

Courteous and friendly. Very knowledgeable. They went above and beyond to get the issue resolved. They informed me of what was going on and gave me realistic explanations. I will be getting my cat serviced here from now on | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Steve Mrozek

Mike Betsill was great and upfront with details of services performed! Thank you! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ BJ Westbrook

Laura is always great to work with. This location is fast and efficient | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Joe Raymond

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3/17/2026 12:00:00 AM | Google

★★★★★ Joseph Haig

Excellent Service. | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Emily Forkel

Great service expierence | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Armando Perez

Everything ,kindness ,fast.. everything good | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Diamond Motley

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3/14/2026 12:00:00 AM | Google

★★★★★ James Stroud

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3/14/2026 12:00:00 AM | Google

★★★★★ kevin walker

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3/14/2026 12:00:00 AM | Google

★★★★★ María del Pilar Osorio

Excelente servicio | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Vickie Hicks

Service was great and wait time was shorter than expected. Thanks Darrick Hudman!!! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Charlie Harris

I took my 2018 VW Atlas on thirsty 3/12/2026 and picked it up on same day the service was done quick and great service very good service repair very quick thank you Ramses Blalock | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Deshawna Howard

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3/13/2026 12:00:00 AM | Google

★★★★★ J Brewington

Sales person Dennis and Sales Manager Corey were such a delight to work with! I would have rather done all the financing paperwork on a computer as the finance associate could not have been more off-putting. Maybe that was by design. Luckily that interaction was the very end of the journey. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Ray Covington

Battery was exchanged quickly. | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Qlife TV

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3/12/2026 12:00:00 AM | Google

★★★★★ Positive Beatz Negative

| Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Arvind Sarathy

Bought my first VW from Heritage and could not be happier! Came in for my first free oil change and was completely taken care of by advisor Darrick Hudman. He was very knowledgeable and had me out in no time. What a great experience!! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Esther Stephens

Darrick L Hudman very professional He was very detailed about service I needed for my car. He made me feel like family. That one family member that you can go to about anything. Keep up the good work Esther | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Allana Green

Darrick saved my day today! He saw me spiraling with stress from another’s dealerships mistake, and helped me walk out of the service department later in the afternoon with a huge smile on my face. He truly cared for me and my situation, something we don’t often expect anymore. If you need a service representative, I couldn’t recomme | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ hj hh

Nate is great help! | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Glorida j

Derrick was very polite and knowledgeable. He explained things in a way I could understand. They we t e pretty quick as well. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ William Devlin

Amicable, professional and seem to be very knowledgeable, I won't know how great the work is until a future time.. things are working great for now but only the future will tell.... they present themselves well. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ lisa gantt

Great service! My service advisor Mike is the best! | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Sandra Kinsey

I have always had a very good experience at Heritage Volkswagen | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Steven Franco

| Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Janis Striggles

I consistently rate the experience of Heritage Volkswagen of Union City with a perfect 5 stars, frequently highlighting the exceptional professionalism and attentive care provided by the staff. In particular, services managed by Darrick Huffman are characterized by a smooth, hassle-free process that prioritizes customer satisfaction | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ carlos mendez

I had a very bad experience with this dealership. I went there for a diagnostic and they told me the car needed a new engine wiring harness and that they had to overlay a sensor and bunch of other nonsense stuff. They quoted me almost $5,800 for the repair, which made absolutely no sense for a car that is barely worth $5,000. They a | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Tiphanie Lee

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3/8/2026 12:00:00 AM | Google

★★★★★ Avrielle Hinds

12 years of excellent service! Mike always takes great care of me. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Arlando Hadden

Came in to get my car serviced for the first time. Darrick was my service advisor and very helpful. He let me know everything they were going to check why. Process was smooth and i plan on coming back in the future. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Travis Howard

Service was very good and fast. Nate was awesome, really helped me get in and out All that being said $150+ for an oil change, no car wash(they used to do that) and windshield wiper fluid not top off. I’m told almost every visit of low brakes even after they’ve been changed. Nate’s service is good he tried to look out but I don’t thi | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Kimberley Landers

My experience with Heritage Volkswagen for my 20,000-mile service was nothing short of phenomenal. My service representative, Mike B., always goes above and beyond to ensure that all my mechanical needs are met and that I feel comfortable during the waiting period. What truly set Heritage Volkswagen apart was when the technician who | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Frazier Brian

It was a great experience thanks | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Amil Bowles

Over the past 5 years I've had my car serviced at Marietta Chamblee and Austell. Union City VW by far provides the best service. Service Manger Nathan was exceptionally professional and knowledgeable. I highly recommend Union City for any VW service needs that arise. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Curtis

| Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Mona Dorsey

Dennis L. was the salesperson I had the pleasure of working with. He was very professional and attentive to the things that I was looking for in a vehicle. I am very pleased with the choice I made in coming to Heritage of Union City. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ King Perdue

I loved my first experience with buying a new car. Bre made me feel comfortable and confident about what I was getting and I love my new Volkswagen Jetta 2026.! Thanks Bre will be back again….. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Jasmine Terrell

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3/3/2026 12:00:00 AM | Google

★★★★★ Kenya Peck

Great customer service..Nate and Laura are the best, always going the extra mile to make sure my experience is a good one. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Aye phaphol

Quick negation with smooth transaction | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Nakibiyah Victoria

Mike and his team were great at assisting me with my recall service; however, I did feel like I paid an additional $177 for a diagnostic service that stated the exact same information that I received from the free AutoZone diagnostics that I had done the day before. I provided Mike with the AutoZone paperwork for review and he stated | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Toria Prather

| Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Sean Rust

Helpful, courteous, knowledgeable team. Explained the process from start to finish and even sent a video with commentary! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Andrews Owusu

The best place to shop, with no hidden charges. I enjoyed trading with you | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ David Campbell

IF YOU ARE BUYING A BATTERY READ THIS!!! **BEWARE** The WORST dealership experience I have had in my 20 years of owning a vehicle. Called to get a price on a battery. I wasn't asked the year make or model of my vehicle. Instead I was asked by Ramses what features my car had such as lane keep assist or frontal collision. He then quot | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Savior Film & Entertainment

Good service | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Olivia Wilder

My sales rep Milton made this flawless. He had the car outside and ready when we got there. It was not a long drawn out ordeal. It was a very pleasant visit and I love my new car thank you Heritage Volkswagen, Milton thank you. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Teresa McLaurin

Excellent | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Crystal Holmes

| Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ T Powell

Very quick process. Service was great and handled with care and precision. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ L. Bradley

Service was excellent. Zero hassle to make a sale. Willing to work with me as a customer. Accommodating on the price. Everyone received a great deal. Did I mention excellent customer service? VW wasn't my first choice in the list of cars I was considering to buy but the service received initially on this sale was worth it and I look | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Southern Crafter

Great | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Lisa Jackson

Service Advisor Ramses kept me informed about the process, costs and estimate time of service. He was very kind and cooperative. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Robert and Debbie Tuck

I appreciate this service department! Very communicative and listen to any concerns that I have regarding my car. Getting checked in and checked out is even a smooth process. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ TRAP FOODZ ATL

The theater room was the best part lol...I watched movies the entire time in a lounge chair...I was too comfortable.... The wait time I didn't realize lol | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ David Tucker

Brought my daughter's 2013 Tiguan in to have the clock spring replaced under the VW Warranty extension. The repair was completed but I was informed upon checkout that all of the steering wheel components were not working due to a short and that the steering wheel would have to be replaced ($1,285) before it would be fully functional. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Franz Kenny

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2/22/2026 12:00:00 AM | Google

★★★★★ Mark Perryman

I definitely enjoyed my experience of Volkswagen. They did the best to help me get everything. I need shout out to Sedrick a great salesman definitely recommend this professional place | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Jimmy

This is my 6th time buying a car from this establishment and they are by far, the BEST! BEST IN SERVICE, CUSTOMER SERVICE AND PATIENCE. Ask for Milton and tell him, I sent you! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Felicia Simmons

The service coordinators and technicians at Heritage Volkswagen were polite and courteous. The service was completed in a timely manner and I was completely satisfied. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Tisha Lady

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2/20/2026 12:00:00 AM | Google

★★★★★ Alecia Danielle

Service Side is amazing !! I was in and out and my appointment time was upheld ! AMAZING TEAM! Thank You ?? | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Nate Parcels

Great customer service, really good experience from buying the car to my first service so far! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Marcel Roberts

Excellent service | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Kyle Downey

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2/19/2026 12:00:00 AM | Google

★★★★★ Sufi Laghari

Lura was great service and caring person | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Samantha Daugherty

First time here. Nate was amazing and communicated with me through out the whole process. Nate was not there when I came to pick up so Mike stepped in for the hand off. He went over everything with me about my car, the bill, what services were done and asked if I had any questions. Overall service department is top notch. Thanks! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ charles houser

Mike Betsill was absolutely the best service rep I have ever had dealings with. Communication and professionalism were 10 out of 10. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Erica Williams

Excellent experience with the most personable and knowledgeable staff. Made for a quick and seamless buying experience. Very proud to be a Volkswagen driver now. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Valerie Harris

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2/19/2026 12:00:00 AM | Google

★★★★★ Keith Hines

Arrived late afternoon and was greeted by Milton, who was excellent and patient as I asked questions. He had great customer service skills. He even stayed late to ensure the deal was closed. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Tamara Toth

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2/19/2026 12:00:00 AM | Google

★★★★★ Jakaela Williams

Breanna and Sydney were the best! Amazing experience from start to finish. Fast and easy process, they really worked with me. Great deals, lovely staff, and excellent customer service. Highly recommend! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Hannah Bethea

A very friendly environment with nice amenities to use while waiting for the work to be done on your vehicle. Not a long wait and they were able to schedule my oil change the day I called. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Edwina Sellan

Heritage VW Union City, Mr Mike Betsill, Service Consultant, always a job well done. #1 Great Customer Service! #2 Awesome job in car service & repairs | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Willy Hernández

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2/19/2026 12:00:00 AM | Google

★★★★★ Charles Henry

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2/19/2026 12:00:00 AM | Google

★★★★★ Brittney Hampton

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2/19/2026 12:00:00 AM | Google

★★★★★ D Sharp

Recommended services included a service they provided already and would charge me again for the same service. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ guido sparla

Fast professional service | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Eric D Taylor

My service advisor Laura was absolutely amazing! Very professional & knowledgeable regarding my services for Volkswagen & warranty information ???? | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ nicole stewart

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2/12/2026 12:00:00 AM | Google

★★★★★ John

Enjoyed working with Nate | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Mary Thilman

Interaction with Sarah, Breanna, and Sales Manager, Corey were all exceptional for their professionalism. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Victor Highsmith

Very quick process. Making the experience easy and effortless. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Kristin Boland

I just bought my 6th car from Heritage VW. I had a complicated challenge with a trade in that was located in Vegas. Corey and Milton helped me work it all out and my daughter will be getting a certified reliable car next week when they will also pick up my trade. I couldn’t be happier with the level Of customer service! Thank yo | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Bargain Hunter

Great service, technicians very friendly | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Jasmine Clyde

I had an AMAZING experience at Heritage Volkswagen! From start to finish, the entire team made the process smooth, stress-free, and actually enjoyable. I just purchased my first VW, an Atlas Cross Sport and I couldn’t be happier! A huge shoutout to my salesman, Milton, he was patient, knowledgeable, and truly listened to what I want | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ 2stanley1

Excellent | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Taurus May

My engine light came on made an appointment, met with Mike he was able to find the cause communicated with me on what process was needed to find the issues. Got my Tiguan back in two hours. Thank you Mike for assisting me today. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Verinda Blakely

The service was very well they fed us breakfast this morning gave us a coffee juice Gatorade water I enjoyed the service today I always do they always say good care of me | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ jean-claude roger Avin

Very clean knowledgeable service representative, not too much on the wait time. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Amadi Dannette

Pretty good. I thought they were going to detail my car. No vacuum on the inside at least and still forgot to put windshield wiper fluid in my car. My second time having a service, and requesting it for it to still not get done. Other than that, everything went smoothly. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Blake Carroll

Bought a car within a week was leaking oil dealership/management did not seem to care | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ smitchiv

Heritage VW was the best experience I have had with purchasing a new vehicle. The atmosphere was 2nd to none; professional and pleasant at ALL levels! The team left no rock unturned, they exceeded ALL my expectations! Thanks for a stress free experience! Mr & Mrs Mitchell | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Kadare Gold

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2/5/2026 12:00:00 AM | Google

★★★★★ c.marieee __

I was able to book an appointment online with no issue. My repairs were fast I only waited an hour. Every time I come everyone is always nice and helpful. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ TERRIE BOWEN

So far so good. I always get great service from the employees at Heritage VW in Union City Ga. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ DNice

Remsem the service advisor got my car done so fast and knew what was the issue was I’m so grateful the car finally got fix when other dealerships didn’t I highly recommend them thx so mich | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Milton Brown

Dennis Laryea was a tremendous salesperson for us. He was warm, informative, helpful, and transparent. He provided such a great customer service experience to us before that we sought him out again and with great outcomes. Thank you again, Dennis! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Nezulah Jones

The process was fast and easy and I love my new car | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Larry Hendricks

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2/5/2026 12:00:00 AM | Google

★★★★★ Dee Murphy

I've been going to Heritage VW for 13 years. Our service advisors are Darrick and Ramses - they always take care of me and my family! When I buy my next VW, I will go and see Dennis up in the showroom:) | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Asia

Milton was the best! Great customer service and very helpful! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ BILL HINSON

Efficient and helpful | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Judie Totten

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1/29/2026 12:00:00 AM | Google

★★★★★ Ronnie Knight

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1/29/2026 12:00:00 AM | Google

★★★★★ Ira Almond

Courtney was very patient and professional throughout the sales process. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Chernor Barrie

They handle my deal very well check them Out if you looking for a good reliable car | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ c-fabian sharpe

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1/29/2026 12:00:00 AM | Google

★★★★★ Kathy Carroll

We paid 17,000 for a 2016 truck with very high miles. It wasn't until we drove home that we discovered multiple issues with the truck. Three weeks after purchasing the truck we had to put it in the shop for oil leaking near the radiator. I would NEVER recommend this dealership. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Carlos H.

My wife and I sales rep. Courtney was great. Him and the sales manager were able to get my wife out of a vehicle. She was underwater with. We were able to work out a payment plan that met what we were looking for when other dealerships gave us bad options or did not want to work with Our trade in Courtney and the sales manager work | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Queen Robertson

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1/26/2026 12:00:00 AM | Google

★★★★★ beatr spen

I would like to sincerely thank Sales Consultant Dee Holness for helping me find a car that truly fits my family’s needs. Dee went above and beyond throughout the process and even took the extra time to print all the necessary insurance information for me. His professionalism, patience, and dedication made the experience smooth and s | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lauren D

Fantastic out-of-state purchase experience at Heritage VW of Atlanta! I called on a Monday and had keys to my 2025 VW Tiguan SEL R by Saturday. Courtney, my salesman was very knowledgeable, genuine, and never pushy. Corey, the sales manager worked closely with my bank to ensure a smooth transaction, and Mike made the paperwork easy. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Frederick Cason

The service I’ve received at Heritage VW South has been excellent. I have generally taken my car in for specific repairs or for routine maintenance check ups on several occasions in the past year or so. In particular, the time spent with explanation of my problems and costs and benefits of their being addressed on multiple occasions | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Marcia Dunbar

Mike is the Man! He keeps my Tiguan in shape and lets me know what will be next. My car still runs like the first day I drove off the lot. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Nathan

We’d just relocated to the U.S., so we needed clear communication and a simple process. Corey and Courtney were excellent. Friendly, easy to deal with, and quick to respond whenever we had questions. Most importantly, they found us our ideal car and made the whole thing feel straightforward from start to finish. I’d happily recomme | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Brooke Ballard

Derrick(sales) Mike the financial manager and Corey the GM were fantastic. We are very pleased with our Tiguan purchase. Mike was so quick and efficient. In the past it has taken me no less than 4 hours to buy a car. After we made the decision to purchase the financing was complete in less than 45 min. Sydney in sales also played a | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ volkan akkaya

Excellent service, the service advisors were very polite and very helpful, this is my new go-to place. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Edith

Everything was great. Need to praise Dennis, outstanding in his job, he is the mastermind of this sell. Thank you so much. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Victoria Prather

Mike and Heritage have been extremely instrumental in getting my car back on the road and getting me out of that uber! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Keriene Johnson

Mr Ramsey was very detail and professional about the issues that I was having with my car and he made sure I was taking care of. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ebony Cooper

I had an amazing experience at Volkswagen! From start to finish, the customer service was top-notch — everyone I interacted with was friendly, professional, and genuinely cared about helping me find the right car. The entire process was smooth, stress-free, and actually enjoyable. I’m so happy with my purchase and can honestly say th | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Juan Mercado

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1/26/2026 12:00:00 AM | Google

★★★★★ Lindsey Brockert

I called and made an appointment the week of to get my Jetta serviced. It took less than an hour to get checked in, oil change, and tire rotation. I ordered floor mats. I received one phone call letting me know they were in. When I picked my mats up it was less than 5 minutes to pick up and continue about my day. Nate was my service | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ annette mims

Great experience from the moment we entered the showroom. The sales person Milton was knowledgeable and provided us with different options for car purchase. He was detail oriented and led us thru the process. The finance person Corey was super helpful as well. Very positive experience ?? | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Tiffany Biggins

Wonderful experience! Milton was very knowledgeable about my 2025 Atlas. Great Service | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Derreka Thrower

Ramsey always makes me feel better about spending all my money ???? but seriously, he’s a down to earth professional. Thanks HVW of Union City. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Robin Alvarez

Always loyal to VW Heritage dealer. Always treated very well and great support for my need and wishes | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Karen LeBlanc

A pleasant and professional experience! I would not hesitate to recommend Heritage Volkswagen. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Erica

Looking for a new whip!!! Well let Heritage be your first choice because weather it’s your first time or second time buying a car each time should be an experience and that’s exactly what you get Top tier service | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Felicia Furlow

Great experience | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Erica Dobbs

| Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Austin Dean

Nate was exceptional as always. Such friendly service. I would recommend Heritage VW to all my family and friends. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Peggy Campbell

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1/26/2026 12:00:00 AM | Google

★★★★★ Shannon Howell

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1/26/2026 12:00:00 AM | Google

★★★★★ Shaquelle Smith

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1/26/2026 12:00:00 AM | Google

★★★★★ naudia torrence

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1/26/2026 12:00:00 AM | Google

★★★★★ Carla Civita

Darrick was attentive, kind, and knowledgeable when I took my car for the 10K service this week. The team was on time and the waiting room at the facility was clean and comfortable. I will certainly be back! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ ana margaux

The experience was excellent, with their customer service being the standout. Christian in sales and Brad are especially lovely. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Sabrina Vigil-Rodriguez

Robert and Mike were great! Very professional and attentive to everyone there. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Joeann Smith

My experience at Heritage VW was very good, my sales person was knowledgeable of the product. He was a joy to work with. I Will use his services again | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kristhian Vejarano

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1/26/2026 12:00:00 AM | Google

★★★★★ Breyonna Young

I had a great experience with Ms.Trellis!!! Ask for her when buying your next car!!!!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Michael Williams

Excellent customer service and top tier waiting area ???? | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ kenneth railey

Always professional and helpful | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lindsay Bietz

They even vacuumed out my car and washed it before returning it to me. Great! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mark Bivins

Great experience, Dennis, Que and Kyle all made my family and I feel comfortable and relaxed. They all worked hard to get us the best deal. We love our new vehicle. Thanks Heritage Volkswagen. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ James Buerstatte

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1/26/2026 12:00:00 AM | Google

★★★★★ Angela burns

Awesome experience and professional employees and listen to my needs and concerns and recommendations on the best results based on my budget and what was a critical repair. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Tabetha Turner

Five star experience. I had the pleasure of working with Courtney when purchasing my new vehicle. His attention to detail, his knowledge, his customer service were all amazing. I’ve never had such a stress free experience when purchasing a new vehicle. Amazing! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jessi Harper

Quick! Easy!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Veronica Hendricks

John at Heritage Volkswagen was AMAZING!!! He got me in & out, got me the car that I wanted, didn’t try to over sell me, was very knowledgeable & answered all of my fiancé & I’s questions. My price was exactly what I wanted and expected and they even negotiated! I might stick with VW for the rest of my life ????? | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Joe Tillery

An extremely well run service department. An inviting and well equipped customer waiting/lounge area. More than cordial service reps. Simply nice. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mario Swain

I enjoyed the service they provided. They say it would take 3hrs but didn't seem that long. I will continue to shop and get my vehicle fixed here. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Denise Willis Staley

Great place to take your car. The staff is great and on point with everything. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kevin Gonzalez

Pretty great I would say I love my golf it was the best deal I could find around me very happy with my purchase. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alonzo Jackson

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1/26/2026 12:00:00 AM | Google

★★★★★ Grisella Romero-James

Christian was super professional and amazing throughout the whole process understanding our needs and giving 1000% at all times | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Pamela Preston

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1/26/2026 12:00:00 AM | Google

★★★★★ Henry Darden

Best experience I've ever had. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Wanda Forehand

Curtis was extremely professional and knowledgeable. He made my process easy and efficient. Although I was anxious, he answered all my questions and concerns. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Murice Brooks

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1/26/2026 12:00:00 AM | Google

★★★★★ Karina Gurrola

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1/26/2026 12:00:00 AM | Google

★★★★★ Robbyn Ingram

I took my car in for an oil change and received excellent service! I was in and out within 30 minutes. I’m very pleased with my experience. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kay-Ann Williams-Silien

Great service, great prices and very friendly staff. The manager Mike and sales representative Courtney Gale did a great job selling me my dream car. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ JORGE

Always good oil service. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Antonio Johnson

Great experience. Good customer service! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jessica White

Service was amazing. I brought my vehicle in that I purchased at another dealership for a used car inspection. Darrick was very informative and gave me a lot of great insight. They helped me catch an issue with the vehicle that was not caught by the dealership I purchased the car from. This decision saved me thousands of dollars. Def | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alexandra McCoy

Great shopping experience! Courtney was a saint, super knowledgeable and patient. Best Car buying experience I have ever had and I absolutely would recommend Heritage Volkswagen to anyone looking for a non stressful, zero pressure car buying process. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Joel Frasier

Mike was great, knowledgeable and professional! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lou Thomas

An excellent service experience. All members of the staff were courteous, professional, and efficient. Clear explanations and expectations were set and met by Darrick. Can recommend without any doubt or reservation. Well done. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jill Thompson

We had a wonderful experience as we always do! This is our 4th Volkswagon and will continue to purchase flfrom Heritage. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Irving Jones

Great customer service in a friendly environment championed by Mike. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Cheryl McClendon

Glory and honor to God for leading me to this dealership. This was by far the best experience I've ever had at a dealership. It was a no pressure, no hassle experience!! I would recommend anyone looking for a vehicle to give these guys a try. Everyone one that I came in contact with was friendly and personable. Be sure to ask for De | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Leslie Davis

Helpful, friendly and assuring | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Joseph Puleo

Nate was excellent. Service was prompt. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Noel Forrester

Made an appointment to have a safety recall repair performed. After the recall repair was performed, the service tech recommended that my brake fluid and coolant needed to be flushed because they were both “dirty”. My son and I flushed the brake fluid and coolant about 1,500 miles before the repair so they were not “dirty”. They sa | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Steve Thompson

Excessive wait time in service department. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ronald White

Sooooooo, I got the car back... $251 for the key, and $125 to program it (They didn't tell me about the $125!) I got a call this morning and the service advisor says (and I quote), "Just have your car towed here and we can program the key in 30 minutes and we can arrange payment..." So I scroll through my bank information and tell hi | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jann Giraldez

Very bad experience. I requested an inspection at the front left tire because since I purchase the car have a squeaky noise inly when is moving forward and neither the manager or the service advisor take it seriously. I had my maintenance in nov 2025 and when I went two days ago, they told me that iI have to change the air filter. Wh | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Julian Hardegree

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12/26/2025 12:00:00 AM | Google

★★★★★ Terrica Osby

Every process was smooth no haggles honestly business and laughter with my purchase.! What a great staff.Very pleased with my purchase. From the initial pleasant call from Que to set up appt to actually meeting my sales guy Sedrick to finalizing with Kyle I felt at home.Best purchase EVERRR!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Arlene Valencia

I can’t say enough great things about the team at Heritage VW and how they’ve eased my mind about purchasing a vehicle sight unseen. Milton is top notch, the bar. He communicated effortlessly, providing full transparency which I why I chose to do business with VW Heritage vice purchasing a vehicle closer to home. He provided picture | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jordan Rivers

Quick and fast service. Buying a car was a smooth process too. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Soquoia Agurs

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12/26/2025 12:00:00 AM | Google

★★★★★ Michael Solomon

Love the place the service was great everything | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Charlene Woods

I went to Hertiage VW for a diagnostic check on my VW Atlas. The cx was great, didn’t have to wait to long. I was in and out in a decent time.Nate was in cx and he made sure everything was done with perfection. However, they forgot my mileage sticker on the window ??. Otherwise, the lounge was relaxing and the outside seating area was | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Mike Crump

From the moment I started browsing, I was impressed by how well-priced the inventory at Herritage Volkswagen of Union City is. The selection is strong, competitive, and transparent—no games, just real value right up front. What truly sets this dealership apart, though, is the staff. Every interaction was marked by patience, professio | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Stefana Rusu

Amazing service, great deal, highly recommend. Easiest car buying experience so far. Dee was awesome! Thanks team Heritage! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tay Reddick

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12/26/2025 12:00:00 AM | Google

★★★★★ C K

The service expert Darrick was great ! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Erich Bartel

It's always been easy to deal with the Heritage VW service dept. Everyone is always very kind, gracious and friendly. They do their best to make sure all scheduled service is done on time ...as agreed!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Sierra Ashby

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12/26/2025 12:00:00 AM | Google

★★★★★ h osias

John Abney took great care for me! He’s helpful professional and honest. If you are looking for a car, go see him. Thank you again John! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Weezy G

Fast and smooth experience with great customer service | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Whitney Lamb

This the 3rd car I’ve bought from Heritage VW. The salesman, Milton, was amazing! He sold me my last 2 VW’s. He is very nice, honest and upfront about my options based on what I was looking for! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ alize farr

Nate took really good care of me when I came to get my oil change and explained really well what else needed to be done to my car. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jessica

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12/26/2025 12:00:00 AM | Google

★★★★★ Tpshelnutt

Treated well, very good sales experience | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ carolyn parks

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12/26/2025 12:00:00 AM | Google

★★★★★ Mark S. Johnson

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12/26/2025 12:00:00 AM | Google

★★★★★ JT Smith

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12/26/2025 12:00:00 AM | Google

★★★★★ Jessie Cushman

Highly recommend. Very friendly and helpful staff. Made the service process on my car super quick and easy. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ahmadou Bah

Mike Betsill, my maintenance manager has once again shown professionalism & courtesy when I came to Heritage Volkswagen today for service of my 2024 VW TAOS. The service was performed in a timely manner while I was relaxing in the customer lounge. At the completion of the service, Mike brought me into his office to explain what was d | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ shantia martin

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12/26/2025 12:00:00 AM | Google

★★★★★ Doreth Shaw

I forgot my guys name, but he was very good in explaining what is been done to my car and what my car needs.as soon as I pulled up, he was their didn’t have to sit and wait to be seen and that is a A+ for me over all service was great and I will be back | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Luis Macho

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12/26/2025 12:00:00 AM | Google

★★★★★ Candice Burke-Mohabir

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12/26/2025 12:00:00 AM | Google

★★★★★ Ali Aral Bilgin

Best service in ATL | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tiffany Jayy

My family and I had a excellent car buying experience thanks to Dennis. He took the time to walk us through all the details, was patient with every question, and made sure we felt confident in our decision. The fact that he followed up afterward to ensure we were satisfied says a lot about his customer care. We’re very pleased and wo | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jacob Gill

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12/26/2025 12:00:00 AM | Google

★★★★★ Greg Ramos-Williams

On 12/6/2025, I had a 2:30 pm appointment at Heritage Volkswagen for regular maintenance on my Passat. The service attendant greeted me immediately and was very pleasant. He took my keys and informed me that the service advisor will come speak with me. The service advisor was very knowledgeable and gave me suggestions for the recomme | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Adrienne Glass

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12/26/2025 12:00:00 AM | Google

★★★★★ Sheila Jones

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12/26/2025 12:00:00 AM | Google

★★★★★ Cj Cook

The sale person Dee Holmes, was outstanding. couldn't ask for a better sale perso . Well done to him and the dealership. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Zach Lerner

I had a great experience with Heritage VW. I had been looking at buying my wife an Atlas and found down one at Heritage. I had the pleasure of working with a salesman named John Abney who took great care of me. I lived 2 hours away and had multiple phone calls with John and he ended up getting me the deal I wanted. Made a transaction | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Elizabeth Louis

I had an absolutely amazing experience with Christian and his team at Heritage Volkswagen. From start to finish, the team went above and beyond to help me find the perfect vehicle and get approved for my brand new car. They were patient, knowledgeable, and truly had my best interest in mind the entire time. Christian took the time to | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Samuel Akinniyi

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12/26/2025 12:00:00 AM | Google

★★★★★ DeAndra Vaughan

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12/26/2025 12:00:00 AM | Google

★★★★★ Alex Boyd

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12/26/2025 12:00:00 AM | Google

★★★★★ Susan Hill

Excellent experience. Car performs very well! Great customer service | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ William Mullenholz

Service was impeccable, staff was very courteous and most knowledgeable. Customer waiting area was comfortable including a play room for kids. Work was performed in a timely manner, parts needed to be ordered and I was told they would take several days to arrive but received a call the very next morning that these items were in and a | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jordan Saunders

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12/26/2025 12:00:00 AM | Google

★★★★★ Eddie Gadson

My experience at Heritage Volkswagen was awesome. Phil and Michael were super helpful. I spoke with Phil a day prior to arriving at the dealership to discuss information pertaining to the vehicle that I was interested in. He was very polite and explained to me what I should expect once I arrived there the following day. He and Mi | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tina Hart

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12/26/2025 12:00:00 AM | Google

★★★★★ Lauren Killip

Such great service and care very faster and around and good communication | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tamika Rawls

I had a great experience the people was friendly | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ william gerling

Great staff and great service! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Coach K

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12/26/2025 12:00:00 AM | Google

★★★★★ Kim Bramblett

They were quick to get us in for service and extremely professional. I was very happy with the service, staff and atmosphere in the waiting area.. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Bettina Phelps

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12/26/2025 12:00:00 AM | Google

★★★★★ Cindy Richardaon

I must say my sale rep Dee is the best,, I went in for a car,, and I told him straight up i didn’t have the best credit and from day one he promised me I would leave with a car and he work with me and work with the finance dept,, till we all came to an agreement,, and he got me in a 2019. Jeep Cherokee and I love it with low mileage, | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ranare Bradford

MR DENNNISSSSS !!!! THE BEST ! Went above and beyond to help my sister leave the lot with her a new car and a early Christmas ?? present to herself | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Marvell Nesmith

outstanding service, warm and friendly greeting car wash serviced as promised absolutely love this location | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Billy Knox

Mike in the service department was great!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Develyn Paskell

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12/26/2025 12:00:00 AM | Google

★★★★★ Mario Lopez

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12/26/2025 12:00:00 AM | Google

★★★★★ Glenn Momberger

They made the entire experience easy. I worked for a month to find the perfect car and they helped find it and prep it. All the paperwork was done ahead of time and the buying process took less than 90 minutes. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Trevor Williams

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12/26/2025 12:00:00 AM | Google

★★★★★ Carla Hughley

Pleasant sales experience. Nate Tyre was the best service agent. He was ready for me when I arrived, he kept me informed on the repairs, and I was very pleased with the experience. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Big Kay

Mr. Dennis is exceptional in his support and dedication. I deeply appreciate his efforts in going above and beyond, enduring numerous challenges over an extended period to help me acquire a vehicle. Go see about him! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jasmine Scott

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12/26/2025 12:00:00 AM | Google

★★★★★ Andrea Prewitt

Mike always provide my husband and I the best customer service! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ sherrie thomas

I am so pleased with the way Milton and the team kept working to help me get approved when it wasn’t looking good, they literally made a way out of no way to my surprise and for what I wanted, I am so grateful for all involved in making it happen for me. Volkswagen of Union City, you all Rock!!! Much Gratitude!!! ?? | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Lidurrius Bailey

This has to be the BEST dealership , customer service and salesman and women not only in Atlanta but the world!!!!! They go ABOVE AND BEYOND to satisfy you and make your wish of owning a new or certified pre-owned VW!!! SPECIAL THANKS TO CHRISTIAN. & SEDRICK. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tamara Ledford

Very helpful on scheduling recall quickly and taking care of one’s that were unknown to me as well as going to extra mile to correct a squeaky door! Great customer service! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ursula Gordon

Best service in a looooooong time. Thank you for making me feel like a valued customer | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ T BillyJ

Excellent Service!!!!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Dickey Lavee

Service was over good just wait time was a little longer than i expected. But good thing i did have a loaner vehicle. Thanks to Nate it was a pleasant experience | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Aisha Robinson

Great personable experience from Nate who was my service advisor. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Staelle Mezier

I would like to highlight the exceptional service provided by Nate Tyrus. Every time I visit this location, he stands out for his professionalism, patience, and the genuine respect he shows to every customer. He doesn’t just stay behind the counter—he walks into the waiting area to check on everyone, makes sure we understand each ste | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Charlie Harris

I took my 2014 VW Touareg on Wednesday 12/10/2025 and picked it up on Saturday the service was done and great service very good service repair very quick thank you Ramses Blalock | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ JuniorReales18

The attention was very good, but they should vacuum the inside of the vehicle and wash it, as a sign of gratitude to Volkswagen customers. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Shakia Morrison

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12/26/2025 12:00:00 AM | Google

★★★★★ Stephane Soulagnat

Brought my 2020 VW Passat for check on possible faulty battery connection, preventing start. Laura Glaspie and her team were courteous and fast checking me in. In no time did they find the issue and get battery terminals tightens, complimentary and got me back on the road. Well done Heritage Volkswagen! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Shannon Kirk

Easy to set appointment. Came for a safety recall but also ended up doing the 75,000 service. The service department set an expectation of what time it was to be completed that day and I got the call 30 mins earlier than expected that they were done. Very pleased! Will be back for sure! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Gloria Love

????? Absolutely outstanding service from Mr. Norfleet at Heritage Volkswagen! From start to finish, Mr. Norfleet made my experience smooth, professional, and stress-free. He was patient, knowledgeable, and took the time to explain every detail so I felt confident in my decisions. His customer service is unmatched—he truly goes above | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Mr. Victor B. Calhoun

Excellent selection and prices. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jackie Curry

Nate was very helpful and passionate. Very helpful in finding out what was wrong with my radio. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ravi Patel

I had a scheduled appointment with your service agent Michael. Prior to the appointment I called and happened to speak to Michael. At the first go over the phone I found him so welcoming and friendly. He listened to all my questions and concerns so patiently regarding my vehicle. He answered them all to my satisfaction and asked me t | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Bettye Adams

Mike took great care of me today. I was in and out in no time he kept me informed.\nOf my car repair and also pulled up some information for my next car maintenance plan. Great job, Mike. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Richard Rodriguez

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12/26/2025 12:00:00 AM | Google

★★★★★ Thomas Gardner

Very good customer service. I can't say enough about them???? | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ John Tadich

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12/26/2025 12:00:00 AM | Google

★★★★★ Felicia Fraser

Nate was an excellent service rep. He was very helpful and went out of his way to assist me. Service resolved my problem. Having the internet room was great, although a woman was talking loudly on her phone, so it was difficult to concentrate on my work. I wish my car was at least vacuumed since the issue I had probably showed I need | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Symone Thompson

2025: Returned for a major maintenance. I got a discount! Thanks you guys! I definitely wasn't worried about the car rental thing this time lol 2024: Came for an oil change and when I returned, my car was sent off as a rental ???? I got it back and my advisor was very embarrassed and pissed in the most professional way. 2023: Bought my | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jason Boothe Jr.

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12/26/2025 12:00:00 AM | Google

★★★★★ Robert Shelton

Car was not done on the timeline agreed on so I was put at a disadvantage | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Chris Hall

Customer service was terrible. Service advisor was rude and misleading. Went for standard 20k service. 3 hours later….. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ christopher brezeale

Worst place I have ever bought a car from. Went in with a pre-approval from capital one and I told the sales person I didn’t want my credit shopped around for a better deal and they ignored me and did it anyways without my knowledge. They also said they would take care of tag transfer which they never did I got pulled over in Novembe | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Reshonda Moore

I’m highly satisfied with the exceptional service that I received from this dealership. Special recognition and thanks to Derrick, the finance rep, as well as upper management on the day of purchase. My experience was hassle free and I did not feel rushed or pressured into purchasing a vehicle that my heart truly was not truly set o | Read Full Review