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Volkswagen of Macon

★★★★★(180)read reviews

4786 Riverside Dr, Macon, GA 31210

(478) 257-3824 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Cadi Seitz
Josh was so easy to work with and made sure to get us the best deal! Highly recommend!! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Mark Freeman
Service department is Great to work with. Very patient and helpful. And the repairs have all been perfect so far! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Jennifer Kinsey
The staff are very polite. Their service are very prompt. Their waiting area is very comfortable. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Kristen Hays
Go see Addison! He will get you right! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Jennifer
It was my first time buying a car at this dealership and it was an amazing experience! Vincent Gorden was a very nice and welcoming man and helped me understand everything I needed. The place is just very trustworthy and I would highly recommend buying from here! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Alexander Rodriguez
I haven't closed a deal with this dealership yet, but their exceptional service has already made a lasting impression. Jack, the sales manager, is not only highly professional but also a fellow veteran and a true brother in arms. His understanding, respect, and dedication to supporting veterans make the experience feel like more than | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Jennifer Carr
Tonya & Paul in the service department are absolutely awesome!! I've been doing business with VW of Macon for over 7 years now. They have always been easy to communicate with, prompt, courteous and accommodating. It's always a pleasant experience! Thank you both for making me feel welcome and taken care of. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Diego Ramirez
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11/7/2024 12:00:00 AM | Google
★★★★★ Carlos Smith
Very unprofessional rude I will never recommend anyone to go to Volkswagen Macon | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Ru Jia
Good service. Good car! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Derek Marshall
Addison’s customer service was outstanding! His attitude and personality definitely helped with making a decision today! I will surely come back to shop VW of Macon’s inventory again! Thank you! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Carlton Wdilliams
Kelly was great, handled everything professionally and promptly. Thanks | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Elbert Woodson
Great experience! Gianna made everything super simple & i could not be more pleased. Would highly recommend buying from this dealership | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Brooke Hampton
Volkswagen of Macon will treat you right. Amazing customer service from the sales floor all the way to the finance department. Ask for Vinny. He’s top notch | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Jasmine Wright
Addison was very sweet and motivated to get me into my "spare" vehicle today! Definitely gets 5 stars from me! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ vape city junction sameer
False advertising wants us to take loan also adding 2000$ Jackson advantage plus $895 doc fee | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Thomas Fonner
Was able to get me in and out the door in a timely manner. | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Ericka Booker
I honestly don't think NOBODY can do anything for me BESIDES LIE like all SALESMAN do at your Dealership. This Dealership have ran my credit & are all lying talking about a Co-Signer(I never needed one before).I will leave a negative review about how I was told I was able to get a car before booking myself an UBER ride twice on 10/30 | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Sharon Harrison
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10/28/2024 12:00:00 AM | Google
★★★★★ A S
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10/25/2024 12:00:00 AM | Google
★★★★★ Rachael Smith
I had a great experience with Gianna while I was at the dealership last week. She made everything super easy and I love my new car! Everyone there is super friendly and accommodating. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Asif Uddin
Terrible customer service in regards trying to purchase a used car. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Queen Love
Out of all the car lots I have been at this has been the worse experience in all my years. First, I live 2.5 hours away. I had an appointment that was scheduled 3 days ago, to view a certain vehicle. I was told that “they were having this big event that was going on to help with their incentive. I was looking in the right place becau | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Devin Whidden
The happiest I’ve ever been dealing with a dealership. They definitely worked hard to get me in and out while providing exceptional service. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Raul Hidalgo
Excellent service by Addison. Very thorough with pricing and no running back and forth. Definitely recommend to anyone in the market for a new vehicle. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Joshua Couture
From the time we pulled in Josh Carter was amazing, informative about all things VW. We tested multiple levels of the 2024 Tiguan, he was patient and let us know and see all the differences between them. We finally chose to go with the SEL R Tiguan. Hands Down the best car buying experience we’ve ever had. Highly Recommend if yo | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Darin Coleman
Hello, so I tried to purchase a vehicle online, because I live over 3 hours away, and they have what they call the “Jackson Advantage” which is a maintenance plan for $1995 in price. So I asked if that can be taken off because I live 3 hours away, and I wouldn’t be able to use it because of distance. So I get “that’s the price” come | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ trae stroud
I was in contact with your sales team about a vehicle recently. I asked to negotiate the price on the vehicle, due to the fact it has damaged reports on the vehicle history report. Your sale team would not negotiate. After i said we are not coming to an agreement they started being very rude. Ive bought and owned many VW over the yea | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Leo Bird
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10/14/2024 12:00:00 AM | Google
★★★★★ Brandon Anderton
These guys were great! Our sales guy, John, was awesome! Honestly made the car buying process enjoyable! We’ll be back…this made our 3rd purchase from there! | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Janet Getter
Great experience with Josh Carter, he was pleasant and very helpful! | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Darien Anderson
The customer service and communication was great and they did great work! | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Marc Spano
From start to finish the experience was first class! Made a 4 hour round trip to purchase my truck from the VW sales team and it was worth every second. I worked with John Kosater (Fantastic) to finish the deal, but credit to the entire staff who got me to the point and provided a low/no pressure experience. John met me at the doo | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Haydiah Geneice
Don’t buy a used car from here they will have you ready to pull your hair out and they really don’t care about their customers and also if you are buying a used car ask can you take the whole car apart lol because i guarantee you are in for a treat if you don’t no matter how many miles the car has this is a dealership all about dolla | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Kaitlyn Perry
They did an amazing job, this is my third car from them, have been given an amazing experience everytime! ?? | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Michael Mills
Great place to buy and service your VW!!! | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ skyisthelimit Green
Even though I find my car online, Marcus Johnson helped me out with all of the questions I had, concerns, and even called my son and talked to him about the 2020 dodge charger Scat that we purchased. I really appreciate him for all of his kindness | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Dawn Sayre
Knowledgeable, professional, and great to work with | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Terry Williams
Excellent service. Courteous staff. Paul is very knowledgeable and helpful. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Shanna R
Service department is quick and does a great job. Paul is super helpful. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Laura Anderson
Addison Lindsley was awesome! | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Real2Real
Courteous, caring dealership. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Ciara Gosier
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9/20/2024 12:00:00 AM | Google
★★★★★ Carly Clayton
I called this morning to inquire about a service issue with my Taos. I was transferred to Paul and was trying to give some backstory about my issue with another dealer as I thought it was relevant. It’s as if from the moment he heard my voice he wanted nothing to do with me. He was extremely dismissive and rude and kept telling me th | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Eric Ridley
Third time buying a car and it was fast and easy . They did excellent.You need a car check out Josh Carter | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Jay Dee
Good customer service | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Brittani Mack
The workers were nice and knowledgeable. The young man that drove the shuttle was very polite and personable. I will definitely be back for another service. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Allison Kernell
Great service! | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Collins King
Addison was great he got me in my first Mercedes. Really Greatef! | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Kim Dyer
Addison was great, friendly and very professional! He answered all our questions and made our buying experience extremely fast and pleasant!! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Sprays Pitsenbarger
| Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Dana Brock
We had an awesome experience with John kosater. He was personable and we never felt pressured at all. He worked through all the options with us and listened to what we needed. Will definitely be a repeat customer. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Wolfgang Coronel
I would like to thank John Kosater for an excellent job in selling my wife and me a new vehicle. He made the transaction smooth and fast. I’m glad we stayed local. We definitely recommend seeing him if you are in the market for a VW. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ angela M
The staff of Volkswagen of Macon were polite, courteous, and professional. I appreciate the updates when my car is being serviced. There are no surprises when the bill is rendered. The service was prompt and spot on. | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Kevin Knight
Service was great. Tonya and lavelle took care of my Tao's.will be back | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Lindsay Hendrickson
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9/9/2024 12:00:00 AM | Google
★★★★★ Whitney Phillips
The service was quick and the atomshphere was welcoming. | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Renee Plus two
Customer service was great. They even had to stay over because of me and they had such positive attitudes | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Ken Neely
Paul Moore made arrangements for me to come in for what I thought might be a big issue. Tonya took care of the issue, which was not the problem I envisioned. Very much appreciated the ride and the service provided. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Michael Lemon
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9/7/2024 12:00:00 AM | Google
★★★★★ Mary Tarver
Had 20000 mile oil change . Tonya was very nice, friendly, helpful and knowledgeable. Not sure whom did oil changes but I am confident that things were done as expected and it was in a timely manner. Thanks . | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Danny Petty
I brought mom's car for a service today. Tonya was so professional and friendly. She is the best. | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Jake warnock
Great experience with Addison. All the folks there were amazing. Quick and easy process and no pressure. Under promised and over provided. | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Marcie Warnock
Easiest car buying experience I’ve ever had! Extremely friendly and knowledgeable! Highly recommend! | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Amy Camp
10,000 mile service of my VW Atlas Excellent service and completed within time given at arrival. I would highly recommend this dealership!!! | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Ashleigh Newman
I had the BEST experience with VW of Macon. Addison Lindsley was great, he was knowledgeable about the vehicle and gave us a great experience. I came in on a Saturday not expecting to drive away with my purchase 2 hours later. The Finance manager was great and the staff was very present and offered us drinks. Go by and see Addison, h | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Zeek Jordan
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8/31/2024 12:00:00 AM | Google
★★★★★ Daysha
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8/30/2024 12:00:00 AM | Google
★★★★★ Tammie Collins
Great service department. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Dewayne Franklin
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8/30/2024 12:00:00 AM | Google
★★★★★ Kirsty Manross
Always a good experience at this dealership. Thanks so much! | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Robin Koone
Friendly and helpful staff. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Doug Smith
Addison and John were a great help in the purchase of our new Atlas. Great customer service, thanks | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Hannah-Kathryn
I had a wonderful experience buying my truck today, Addison was a great help and had awesome service throughout the whole process! Love the truck!!! | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Ginger McDevitt
Josh Carter sold us just the car we wanted. Everyone was knowledgeable and everything was handled quickly and to our satisfaction. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Tramellus Barnes
The lady Tonya Robitsille treated me like I was in a slavery day this place is racism they should not get black ppl business them men in there are too was treated poorly And she made me pay for a oil change I did not receive, which is crazy I had to go to a different dealership and get my oil done so it’s like I paid twice | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Ashley Nelson
Wonderful experience at Volkswagen of Macon. I purchased a certified used Jetta that had less than 6000 miles with John Kosater’s assistance. Every interaction to include Sunday a week prior correspondence (his off day) eased the buying process. My son had a football game in the area the night before. We met John that Saturday aftern | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Kristi Lumpkin
Wonderful to deal with! I’m so pleased with my Atlas! They made an otherwise bad day fabulous! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Robert Sullivan
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8/27/2024 12:00:00 AM | Google
★★★★★ Crestian
They list slashed prices and then add extra fees to upcharge. No willingness to negotiate. Ridiculously high Doc Fees and a scam fee called Jackson Advantage that they will not remove adding up to almost $3k even in used vehicles. Stay away if your looking for a deal this is not the place! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Justin Hickman
Excellent service; easily the best car buying experience my family has had. John K, Jack Calhoun, and Alex went above and beyond. They were very professional, respectful, and dedicated to providing my family with the best service possible. Highly recommend VW of Macon. | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Tavesha Jackson
Addison Linsley was wonderful, he provided awesome customer service to me and my family. Go see him for your new car, highly recommended | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Spencer Reeves
My experience was excellent problem solved and repaired quickly. | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Anna Antley
John K was thorough + helpful in my search for a new car. Highly recommend! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Mary Davis
Horrible experience. Would not purchase from this dealer. Had to call several times to get a date to pick up car finally received a call it’s ready only to get there and still not ready. Looked over paperwork after the fact (our fault) and were charged for something we thought was given to us. At no time did they discuss pricing o | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Zykea
Exceptional service ! Paul is the greatest in service ! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Jay Gladden
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8/20/2024 12:00:00 AM | Google
★★★★★ Jesse R.
Addison was amazing! He was available to answer any questions that we had. He made our car buying process very easy. | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Sadie Chester
Great experience and left with an amazing car! | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Reynier
Addison Was the best come see him! | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Debra Jackson
I rolled into VW of Macon without a scheduled appointment due to my tire appeared to have a slow leak. Paul from service, took me right on in. He checked out my tires and showed me first off that there was a problem with one tire. He was able to fix that tire, topped off all the others and I was on my way out the door. Paul even too | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Levi Long
If I could give zero I would. First they have my car two months because my ignition cylinder was “lost” in the mail. Then I get my car back it breaks down on me twice due to my battery dying which is not their fault it’s a 4 year old battery but they didn’t even tell me they had to jump it off which would have given me a heads up ins | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Jamie Horne
I had a wonderful experience buying my son a car at the VW of Macon. Everyone was so nice and we had very quick service. Especially our salesperson John K. We was just great. If your looking for a new or used vehicle, he’s the guy to see. I highly recommend him!!! Just a great overall experience!!! | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Joe Stephens
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8/14/2024 12:00:00 AM | Google
★★★★★ Lashara Dean
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8/14/2024 12:00:00 AM | Google
★★★★★ RenDadoll
Didn’t really like the service I had on my 2nd visit came for an oil ,tire rotation , asked for a brake check was told they do it automatically during the multipoint inspection ,by tonya dropped off at 10am . Was told I needed a alignment asked for price of alignment and she gave price and brake change and fluid service price as | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Connie Langston
I have had the pleasure to interact with Paul and Tonya from the Service Department. They are friendly and very helpful. I would recommend anyone to go to Volkswagen | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ james corbett
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8/9/2024 12:00:00 AM | Google
★★★★★ Jennifer Nobles
Very quick, easy, and professional. Hands down the best car buying experience I've ever had. Worked with Gigi, Nick, and Alex. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Valerie Shepp
No one likes to have their car in the shop but I can say that Tonya and the team at VM in Macon made it a pleasant experience. Tonya listened to all my concerns and kept me up to date on the progress. They took great care of my vehicle. I don’t even live close to this dealership but would definitely make the trip back next time I ne | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Nalik Merchant
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8/5/2024 12:00:00 AM | Google
★★★★★ Arnicea Freeman
Go see Addison!!! You won’t be disappointed. My first time purchasing and it was a breeze. He made it happen!!! | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Elsie Dunn
Very poor customer service Tanya in service is very rude and this is the two time I’ve had this problem with her. Not explaining to me my service was done and what needs to be done. | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Lynn McLeod
They always make a way. They've gotten me twice now lol However the people Ive dealt with so far, awesome . Specifically Nic, Alex and Josh. They do their best to help you understand things and work with you on your way. I definitely recommend for first timers. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ michael ohler
Lousy service department. Nick and Jack are good people here | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Kyle
Probably the best experience i have ever had. Arrived not sure what i wanted, Ryan Brewster assisted me, and 3days later i drove my new car off the lot. Really impressed and highly recommended. Ryan is professional, knowledgable and got the job done! Was worth the 30min drive to dealership, and ill do it again in a heartbeat! Thank y | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Tony Taylor
My first time here. Fast, friendly service. No complaints. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Joselyn Beckwith
Gigi thank you for helping me find a new 2024 VW Atlas. VW of Macon staff worked very hard to find the perfect exterior and interior color. Every passenger has complements regarding comfortable ride and beautiful interior. Especially when driving long distance the vehicle rides smoothly. VW of Macon managers- thank you for your pat | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Gianna hernandez
The best experience everrr! I would totally buy a car again from this Volkswagen and Alex Perry the finance manager and Jack the general manager deserve a special thanks for making it happen without them I wouldn’t be driving around in my dream car a 2024 Volkswagen Jetta | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Ann Maddox
Very satisfied with our service. | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Sara Escalante
I had a great experience. Really good customer service! They’re very responsive and helpful. | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Shelby Jordan
VW of Macon has serviced my Beetle for 13 years and I have never had a bad experience! Love those guys! | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Paula Moreau
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7/26/2024 12:00:00 AM | Google
★★★★★ Harvey Foote
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7/26/2024 12:00:00 AM | Google
★★★★★ Anna deBlanc
Paul helped me get my car repaired quickly after insurance adjuster finally got to it. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Chandra Manns
Today was a breeze as I purchased my second Atlas Cross Sport R-Line. Thanks to Ryan and the staff for a memorable experience. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Fred Matthews
No pressure buy .salesman was friendly, informative and very helpfu | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Jas
I genuinely enjoyed my service here. I was welcomed with friendly smiles and the VW team members were efficient and organized. This was my first time here and I have already decided to make this my home VW for future car servicing. I specifically want to shout out Paul! He had such great customer service skills such as his communicat | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Ryan North
Josh Carter & everyone at VW of Macon were very friendly, knowledgeable, & helpful. I never felt pressured to go a different direction on what I wanted and I appreciated that. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Anna Deutsch
Mr. Moore and the service team provided me with exceptional customer service and got me back on the road quickly + safely. I have been to other VW dealerships and the service you will get at VW will exceed the others!!! | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ T Gloston
Addison, you did great man!. The finance guy was courteous, efficient but most of all on point and quick. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Kelley McGowan
Paul is a class act and continues to give excellent customer service. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Michelle Nunnally
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7/17/2024 12:00:00 AM | Google
★★★★★ Anise Mitchell
Visit was pleasant. Upon arrival for my scheduled appointment, I was immediately greeted by staff and my vehicle was immediately taken back for service. Staff was friendly and polite. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Jeffrey Martin
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7/17/2024 12:00:00 AM | Google
★★★★★ Jenny Propst
New update: I was contacted and asked to delete this review. I asked if I would get money back for the tow I was told was on the way, they said no, but it was unfair since someone else bought the dealership to hold this against the "new" company. 2 calls this week from them asking to remove review and one from corporate. They are n | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Jessica Johnson
Absolutely loved everything about the process of buying a car from Volkswagon of Macon! They made it so easy and everyone was so nice and accommodating!! | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Ayla Meeks
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7/13/2024 12:00:00 AM | Google
★★★★★ Michael Ellis
Never answered the phone. When sent an e-mail never got a reply. Come to find out sold the car I was trying to buy. Would definitely never try to buy from them again. Poor communication skills. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Okeri Hollingshed
Great customer service they are willing to work with you and put the best Interest of the client first ???? | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Amy Sanford
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7/12/2024 12:00:00 AM | Google
★★★★★ Eric Ridley
The first time I went here it was great.This time was horrible they didn’t have time for me and didn’t show me nothing about the car. Where Alex at. | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Robert Heleine
I have had a Awesome experience with them. We bought a 2018 Silverado from them. Their team worked for three day's while their systems where down to get us in that truck. Are sales guy was Awesome Prem Patel was great and they even got us a better deal then what was originally discussed. I will definitely be going back when it's time | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ C G
Awesome customer service for a Alabama girl!! Thank you Josh & Alex for your hard work and finding me my perfect ride. RTR Unfortunately, the after purchase customer service took a nose dive. I have contacted them twice to no avail. The coolant went out last week and now a fuel part issue. After talking to others the dealership did n | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Sam Welton
Very disappointed. We went to purchase a car for our son to drive back to college. We drove nearly two hours, to get to dealership. We found the car through Auto Trader, which showed the car for $14,998.00 on 6/17/2024 then today it went down to $13,998.00 We were already pre approved from our Credit Union so this would have been a | Read Full Review
6/18/2024 12:00:00 AM | Google
★★★★★ Eddie Harris
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6/17/2024 12:00:00 AM | Google
★★★★★ Lily Zhou
The lady working as a robot!! Don’t care what you say, she just likes a AI REPLY she has to say!! | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Joe Wunsch
The customer should not have to waste two hours while the finance guy has a meeting. The salesman tried but we just sat there. The customer should come first! | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Tiffany Bronson
Gianna Hernandez and Nick were both a wonderful help in picking out my new car as well as payment plans! Definitely recommend Ms. Hernandez to help pick out your new car! | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Tip Hugley
Great Experience. Customer Service 1000. Will be back. | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Junhwan Shin
They were very patient and kind in explaining everything slowly to me, as I am not very good at English. Thanks to them, I was able to smoothly complete the purchase of used Tiguan R-Line | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Ansul Patel (AP)
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6/9/2024 12:00:00 AM | Google
★★★★★ Michael Rozier
Seriously I Met Tonya First Going To Volkswagon Of Macon She Cool As Fux Paul Cool As Come Relax And Will Definitely Take Care Of You As Well As The Mechanics. I Really Appreciate The Service And Most Of All You Made Me Feel Comfortable. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Tevin Powell
I has a wonderful experience at Volkswagen of Macon. The staff was friendly and helpful. They helped me drive off the lot witgh the car I coveted. I'd highly recommend them. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Margaret Johns
We always Love the service @ VW of Macon! Very efficient & knowledgeable! | Read Full Review
6/7/2024 12:00:00 AM | Google
★★★★★ Rosalyn Massey
Excellent Service! | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Andrea Winfrey
I chose this location for it’s amazing service department. Pablo is not only the most experienced team member but you can also trust him with is hard to find at any dealership nowadays. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ jeff upshaw
I carried Car in because check engine light was on and the next day it was back on | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Georgiaboi 1996
Did a great job changing my timing belt and water pump and replacing struts and cv joints !! I highly recommend the dealership be sure and ask for Paul in Service | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Chelsea James
Amazing service team! Always get my car in quickly and complete the work in a timely manner. The shuttle service was wonderful at taking me home and picking me up when my car was ready. Communication on my car was clear and there were no surprises. I’m so pleased and thankful for how everything goes every time I need my car serviced | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Beth Chambers
Awesome service experience! | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Kyle Wirth
Prema was absolutely amazing in helping my gf and I purchase a vehicle. He was professional and not pushy and made the process easy. Thanks for the beautiful truck from yall! | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Alexis Tripp
Great experience!!!! | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ David Young
Very professional and listened to what I had to say. I’ve been to other VW dealerships and they didn’t seem to care what I had to say about any issues that I had. ?? I definitely would recommend anybody try Volkswagen of Macon Ga. , you won’t be disappointed in the service you get there. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Van Waldrop
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6/3/2024 12:00:00 AM | Google
★★★★★ Janie Holloway
Everyone is very friendly and the service is excellent. Highly recommend Macon Volkswagen. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Glynda King
Josh was very nice, knowledgeable and answered all of our questions. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Ben R Wells
05/29/24 So the service was great this visit. Two cars in and one car (70k service) out the same day. The other one (had to be diagnosed) but was ready next morning. | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Glynda King
Josh was very nice! | Read Full Review
5/30/2024 12:00:00 AM | Google
★★★★★ Dendree Stallings
Customer service was amazing WHEN I WAS BUYING THE CAR! I asked for a spare key and was told I could get one. Here I am just got the car Feb 15,2024 and my key fob died. Called the dealership at 9am when they opened and apparently the person I needed to speak with was in a meeting until around 2, called back of course now he's at lun | Read Full Review
5/30/2024 12:00:00 AM | Google
★★★★★ Elois Rice
I would like to thank Kelly Lewis at Jackson automotive Mercedes-Benz of Macon Volvo Cars of Macon for her expertise, patience and understanding for helping me select the car of my dreams. She is very knowledgeable at her job. I would highly recommend her to anyone whose looking for a vehicle. Thank you so much.?? | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Marla Kaplan
I had a wonderful experience | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Barry Bena
Service personnel don’t have a clue how adding remote start works. Drove 45 minutes because service advisor said my local VW isn’t good and couldn’t add it. Here I’m now leaving this dealership because they couldn’t do it either and merely wanted me to spend more money on a kit that I don’t need. *UPDATE* Store manager and service m | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Grant Bennett
Probably the most helpful Service department I’ve ever worked with. Tonya was fantastic.. Kept me updated every bit of the way and was super responsive. The total service cost was also a LOT less than I figured it would be. I absolutely recommend… definitely better to make the drive than using Warner Robins. | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Gwendolyn Wilder
Satisfied with service | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ lrosa
Excellent customer service. Alex and his team did an outstanding job working with us. | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Twillie Lovett
Great customer service quick and easy | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Alisha Hodges
Worked with Josh Carter and he managed to get me into a Brand new 2024 Jetta. Worked with what worked for me. Was super friendly, honest and transparent about everything. | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ courtney b
This place is amazing! I will always purchase vehicles here. Customer service is top notch and I highly recommend Volkswagen of Macon. Jack, Josh and Prem are excellent to work with!! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Nancy Murray
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5/18/2024 12:00:00 AM | Google
★★★★★ Tyler Harris
Very good customer service will work with you to get you in a new vehicle. | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Bryan Helstowski
Ask for Ryan! He helped me out a lot and was very knowledgeable!! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Alison Beightol
My sales person Josh was outstanding. Very understanding and easy to work with. This is my third VW and I will definitely continue to buy them because of salespeople like Josh and Alex in Finance. Kudos also to the GM on today! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Trina Ersoy
We would like to thank Paul and Mario for going above and beyond in taking care of our suv. Paul knew it was going to take a few days or more to get things figured out and he gave us a demo car to drive. No one at this dealership has ever done that for us. Both Paul and Mario stayed in touch with us each day on the status of our suv. | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Anna deBlanc
Paul helped me make my appointment for routine service. The service was quick also. | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Tom V
Purchased a Tiguan Saturday. Gianna was by far the best sales professional I’ve ever had. Highly recommend this dealership. Will def return for my next vehicle purchase. Thank you Gianna! | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Monica Thorne
Had an excellent buying experience with Prem at Volkswagen of Macon! Highly recommend. | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Bruce Twining
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5/10/2024 12:00:00 AM | Google
★★★★★ Mark Freeman - IDT-C
Great dealership with helpful and friendly staff and service. Well worth the drive from Atlanta. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ v Pavuluri
no proper guidance on ID4 charging problems. | Read Full Review
5/10/2024 12:00:00 AM | Google

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