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Orlando Volkswagen North

Orlando Volkswagen North

★★★★★(505)read reviews
1050 Lee Road, Orlando, FL 32810
(407) 605-5224 Ask About Our Service Specials!
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Kiana Nunez
    I always schedule with Arthur ever since we bought our Taos in 2023. Amazing service associate. Great customer service skills. Very helpful. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ TrapKing 20K
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ V Brown
    Got my car serviced here. Everyone was very kind and helpful :) | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Reggie Cash
    Excellent service knowledgeable staff easy fast service | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Maria Rodriguez
    Excelente servicio Raul y Max Excelente personas | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Diana Ugalde
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Trina Jimenez
    Was having an issue with my car. Brought my car in and Arthur helped me. He was great! Listened to my concerns, gave me his thoughts and made sure to help in any way he could. :) | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Lana Rose
    Aaron was the best, i had the easiest, stress free car purchase, cannot recommend enough?? | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Moses Transport Group
    Excellent service and professional thanks | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Moises Galarza
    Excellent | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Lakendra Ushry
    | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ ro mo
    | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Craig Brooks
    Ryan was great, showing me everything between the Tiguan trim levels and allowing me to find the perfect one. Top to bottom, I highly recommend the car buying experience here, as we are on our 3rd vehicle with them! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Rimy Jassal
    Excellent service. A big thanks to James who gave me first class service and took care of my car. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Babel
    The absolute worse experience! All of this could of been avoided with just some basic communication, customer service and not looking so focused on trying to upsell! 1. Called to make an appointment for a recall, was told they could call me back and never did. 2. Had to go in person because no one called back to make an appointmen | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Brooke
    Went on Good Friday with two cars in mind for myself and my daughter totally dreading the usual car-buying experience. However, VW North totally exceeded our expectations. We were greeted immediately by our salesman, Aaron, who was not only extremely friendly and accommodating but also very knowledgeable and professional. As we mo | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Cassidy Proctor
    Brian is awesome and very helpful! | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Elena
    I like this car dealership! Initially, we were in another one, we didn't like the manager's work there, then we came to this one and were not disappointed! The guys know their job, they made favorable conditions for the purchase! Now we use the service and everything is fine too | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Rhiannon Peacock
    I had previously been to the Orlando VW south location and had been given multiple excuses about my check engine light being on despite having bought my car less than a month from that same dealership so I decided to go to the Orlando VW north location. I was immediately treated with respect and honesty Isack was my service tech and | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Lewandowski
    The whole service department is great, especially Mark. My only issue is that I wish I wasn't there so often. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Jason Baird
    Purchase of our new car was quick simple and easy. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Alexandra Cortavitarte
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Beatriz Restrepo
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ FeelPeaceNow with Heidi Behr LCSW, MSW, MPH
    The staff here are super responsive & helpful! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Spalding
    Quick, hassle free experience. We both made it easy. They had a nice SUV i really liked and I had a trade in they really wanted. They were able to answer many of my questions before I had a chance to ask. Everyone was friendly and accommodating. We were in and out in no time. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Kristen Pazik
    Everyone was so nice especially Brett and Danny .. I will definitely recommend to everyone. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Adam T
    If you want a good dealership that keeps their word and doesn’t treat you with disrespect when you run to an issue the first week of owning the car do not go to this dealership especially the sales manager Josh as all you will deal with is someone constantly cutting you off and yelling at his employees right in front of you and when | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Judith Kessler
    Great dealership and great vehicles. Arrived on-time, car taken in right away. I waited for service to be completed and it was very timely. Car was washed and cleaned and I was back in it and driving away in 90 min. Very happy! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ carmelo crespo
    Awesome service | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Adam Dehlinger
    Francisco and Brett were great to work with. Got the numbers finalized over the phone, and the car was ready when I got there. Once at the dealership, it took an hour instead of the normal 3-5. I've purchased or leased 9 vehicles from this dealership over the years. I'll be back to get the 10th in a couple years. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Lois Cowin
    Best service department in Florida. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Mark Barnard
    My family and I had driven down from VA only to have our car breakdown. Isack Fernandez and the folks at VW North immediately went to work, doing a major repair in short order. Isack and his team saved my family's vacation. 10/10. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Jontel Brown
    Initially everything went well on 3/21 (oil change, spark plugs & induction cleaning services). Vehicle drove fine, no issues until the Check engine light came on 3/25 then went off. Came on again 3/28 and stayed on, found Multiple sensor faults with the check engine light on. I took it to another European mechanic (shouldve went th | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Karyn Steinberg
    Wonderful service appointment at Volkswagen North today. Brian was a great service advisor. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Erin Mahoney
    VW North was great as always. Mark, my service advisor is always pleasant, helpful, knowledgeable and always walks through my needed and suggested services. The whole staff in the service department is great. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Ileana Cruz
    This experience was amazing, helpful, quickly, and I felt heard while being understood on what I was exactly looking for. Chris took great care of me as well as Ed over in financial services. I was satisfied overall and would definitely recommend this dealership to friends and family. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Roz Aghaaliandastjerdi
    Great service. James always makes the experience speedy and easy. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ juan cruz
    Extremely happy . It was an extremely awsome experience. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Walko
    Helpful, friendly and efficient! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Rick Eldridge
    Reliable… Efficient… Quality work Winship | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Vesselin Vitchev
    Great service, knowledgeable advisors, fast turnaround! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Nelsinho Baptista
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Lechler
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Angela Walker
    Love this Volkswagen dealership! Mark always takes such great care of me! Will be back again! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Brian Charboneau
    Best VW service in Orlando!!! Mark and his team are amazing. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Stacey Brown
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Bree E
    Had a great experience purchasing my new car! Everyone was so helpful and nice throughout the process. Shoutout to Robert, Raul & Ryan for all the amazing customer service! They were never pushy, and made the process super easy for me. Thanks! :) | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Chubbuck
    Mark is a godsend; I will never take my beetle anywhere else but to him. He is honest and reliable and my concerns are always taken seriously. Mark should truly be running the whole place but I selfishly wouldn't want to lose him! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Roberts
    VW North was outstanding. I thought my car was on the last leg and that I might even have to get a new one, with multiple lights on the dashboard. They were able to fix every problem and give me the confidence to keep this car for a long time moving forward, saving me tens of thousands of dollars on the cost I was expecting in the wo | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Savion Sullivan
    The experience and atmosphere was first class would definitely recommend going here if you’re in the new of a trade or just looking for a new car PS ask for Chris great | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Stanley Asensio
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Chris Oquendo
    I called Orlando VW North to inquire about test driving one of the vehicles you had listed. The moment I mentioned I was not in the market to buy right this second, the salesperson’s tone dropped to the absolute bare minimum effort. It felt like he would rather be anywhere else, no warmth whatsoever. Just the most disinterested, robo | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Gerard Flynn
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ lexiano savage (lexiano)
    Francisco ask for Francisco!! Huge thanks to Francisco for making my car buying experience so easy! He was patient, helpful, and genuinely cared about getting me in what i wanted to drive !! No pressure at all—just great service from start to finish. If you’re coming here, definitely ask for him! Danny is amazing as well :) | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Megan Weeks
    Honest team helped me navigate a tricky repair. They were easy to work with and helpful. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ sharon Reynolds Bell
    There great | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Zayda Mindanao
    | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Holly Kannaley
    I had an amazing experience at this dealership thanks to Chris and Danny. Chris was not only very professional and polite as he helped me find the best deal on a car, He understood my circumstances and needs and quickly got me what I needed. Very personable and caring. Danny helped me in finance and he did an amazing job in helping m | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Smith
    James the service advisor is the best. I’ve had many advisors over the years. He definitely is head and shoulders above the others. And you receive your car totally clean. I’m satisfied | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Castillo - Ramos
    Isack Fernandez service consultant was great and fast service, friendly and knowledgeable. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Keith Durrance (Durrancek)
    Very friendly and laid back experience. No stress or hassle whatsoever. Francisco knew his business and expeditiously carried out transaction with no BS. I recommend this dealership. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Folsom
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl Thompson
    The experience was okay the only problem I had was trying to print the coupon out found out you can't print,l made my appointment on the phone didn't realize you have to do it online in order to use the coupon everybody doesn't have computer skills said something to advisor and he act like he didn't hear what was said, but I use to s | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Martinez
    Great experience at Volkswagen of Orlando on Lee Road. I told them my price range and they made it happen. The staff was friendly, professional, and very helpful. I’m very happy with my vehicle and would definitely recommend them. ???? | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ hayley scott
    Great first experience here, Isaiah & Isack made everything super easy for me and were very helpful/informative! Great customer service from this location. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Eusebio Salas
    Excelente service, quick answer, easy follow the repairs. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Tanaya J
    GREAT!!! Brian had great customer service. Best service agent I’ve had. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Fernando Schor
    After searching for a car for two months, I can honestly say VW North was the only dealership where I felt completely comfortable. At other places, I sometimes had to walk out because the sales pressure was too much — but that was never the case here. Francisco was outstanding. He was patient, respectful, and truly listened to what | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Peace Korp of Krieg
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Macsar
    I took my car here after my Tiguan broke down in the middle of Orlando (I don't live in Orlando). The staff here is amazing, they actually listened to what I said and even honored a coupon to save me money on my repairs. I will always bring my Tiguan here from now on. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Sand Vaz
    Great service and fast | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Toro
    | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Ase Boogie
    Arthur was great real big help | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Kim Vargas James
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Holly Clyburn
    Absolutely amazing staff at the vw North - Max and Ed make your dreams come true and are willing to help you in any way possible. I will always keep with these guys for my cars | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Michelle G
    Service was great and Leo and Arthur was very helpful and pleasant. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ T Plank
    Excellent Service! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Boehme
    Had an issue with my new Tiguan and they got me in immediately. Arthur always takes care of my needs quickly and professionally. Great place. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Vleko
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Gianna Teresi
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Clark
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Quanesha Williams
    This was my first time receiving service at the Volkswagen North location. My service guy, Isack was excellent and able to accommodate all my needs. He knows a lot about cars and provides great detail on what’s going on. I highly recommend. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Wes Williams
    Professional and courteous .yes my Service representative went above and beyond to assist me with the best possible solution ! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Gomez
    Service: REALLY impressive as well. James (Thank you!) and Kenny really helped me after an accident. The communication, the "real talk", the follow-up and the work itself are top-notch. Gosh. Just really really good. Sales: 5+ stars possible? Thank you Ben, especially, for working with us through the whole thing. I say this EVEN tho | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Shelbie kennedy
    Great customer service and quality care. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Alex G.
    My salesman Leo was genuinely helpful and knowledgeable. I had a great experience from start to finish. The entire process was smooth and transparent. I appreciate the professionalism and clear communication I received throughout. The entire team was great. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Nora Bolton
    Raul was fantastic. Very thorough, communicative and found exactly what I wanted to the detail. Brett helped make the whole process go smoothly. Can’t recommend these guys enough — thank you! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Nadege Guerrier
    Great service | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Terri Jones
    Great service! Great people! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ ANDREA RODRIGUEZ
    | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Art G
    Very efficient and professional | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Kendra Baker
    Thanks to Leo and Danny, I had the most excellent customer service experience yesterday. Leo was my first point of contact after locating a car online. I am from another city so, we communicated mostly over text. He FaceTimed me so i could see the car and sent more pictures thru text. I was pre-approved and discussed meeting the next | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Anna Sanchez
    James was awesome, very nice and he was very professional but I got my car fixed they replaced two front tire sensors and 2 minutes after I left all the lights came on saying the sensors were not working and then they said the back ones went out I had already paid about $900 for the first 2 so I couldn't get them done. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Wright
    Ooooo so I bought a new car! Driving off the lot felt amazing. I’m a proud owner of a new VW Taos. Everyone was so nice, accommodating. Plus I got a DEAL when I tell you a deal babyyy. They took my trade no problem. Francisco helped me from the beginning to end of the process. Two days later I needed help with the info system (my fau | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Blake Anderson
    Went to get a new leased car at VW North. Brett, Chris and Danny were very professional and made the transaction very smooth. Left with car that fit my budget and even was able to upgrade. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Riggins
    Service department was fantastic! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Jack W
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Grant Wheeler
    Quick and efficient | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Carsten Schachteli
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Scott O'Hara
    Great customer service! James was very helpful in obtaining the accessories I wanted to add to my Atlas and in completing the basic service. I have also purchased my VW from them and got a great deal. Great customer service and great experience. James in service and Dan in warranty, amazing customer experience! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Lillian Rodriguez
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Geoffrey Clark
    Francisco was knowledgeable, friendly, and very helpful. Will repeat patronage | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Ilse Morales
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Alan Scott
    Always a great experience with the team at VW North! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ camille mangual
    Mark is an awesome advisor! Great service and communication. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Allen McDaniel
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Richard Kremp
    Everyone was friendly helpful. Absolutely, you can feel the positive energy when walking in the show room | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Kendall Calwhite
    The team at VW is always incredibly friendly and helpful! Makes most any service at the dealership worth it every time. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ King Monk
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ RUBEN DIAZ
    Every time I’ve been here and James has taken care of me. He goes one step beyond to make sure that I am fully satisfied, good asset edition to Volkswagen North. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ LA Ship Shape Wellness
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Hanna
    Had to bring my VW ID4 in for service. Staff was accommodating and car war ready in a couple of hours. Definitely would recommend servicing your vehicle as well as their coffee machine. Endless supply of free espresso, cafe latte, mocha latte, hot chocolate, coffee and pre-pay snacks. Free WIFI and television while you wait. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ shannon laegeler
    Great service, thanks Arthur! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Kristy Padelski
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Joe Kolohe
    After a nightmare experience with a VW dealership in Sanford my Tiguan went to Orlando VW. What a world of difference! Respect was the main difference. It was about my satisfaction with vehicle, service, price, schedule... it was great working with them as it felt like a team working for me and not individuals with a sole focus in pr | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ SHELLIE MCCONNELL
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Millán
    John was amazing. Make everything easy and quick for me | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Thaly Lazard
    Helped fix my car with no problems thank you so much ! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ J Tre
    Service department is great. Arthur always takes care of me. Explains what is going to happen and good time estimates. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Gail Hencken
    I agonized over replacing the vehicle I thought would be my last that served me so well for 17 years. After considerable shopping I finally entered a lease agreement with VW Orlando North. The whole team there could not have been more helpful, calm, supportive and efficient. I look forward to my continuing relationship with them. I a | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Brady Shutes
    I had a great experience here today. James was very professional and responsive and Rose was a delight. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Joe Polich
    I had an excellent service experience with Orlando VW North this week. My vehicle needed 4 new tires, alignment, and an engine air filter. They completed the service extremely fast and were very courteous and professional. Highly recommend! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Youwans Thamard
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    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Daniel & Melanie
    Worked with James on the Service Team! He had the vehicle service handled quickly and professionally, and shared what needed to be addressed next. Helped to coordinate a shuttle while service was being performed. Overall great experience. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Odain
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    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Bill Hegs
    Max was a pleasure to work with. He is honest and upfront on everything. I would highly recommend Orlando VW North. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ choi sooyin
    Very helpful, professional and kind! Bought my ID.4 yesterday and I love it so far! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Christine Collins
    VW service appt for oil change, system identified VW Tiguan needed an alignment. James was Awesome! - knowledgeable, kind, patient, informative! Provided before / after alignment stats. Cost noted upfront! Car was washed. Thank you VW team. Great job as always! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Indykiewicz
    This dealership strives to get you the best price on service and gets work done quickly. They always give the courtesy of reaching out on recommended services and give you the option to accept or decline them before picking up. Mark is the best service tech in the biz! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Diana Davis
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Winston Jr.
    Always professional and they have taken great care of me since I bought my car from them in 2021 | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Blessing Zenda
    Amazing service i will recommend anyone to get their car from this place. Max did a great job and was very patient with me | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Patrick Laurent
    Awesome thank you Mark | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Marguerite Clenord
    Everyone was friendly but Chris and Ryan go above and beyond. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Okelly Alegría Diaz
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Olson
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Zayas
    Arthur is the best service advisor at Orlando VW North hands down. Highly recommended if you are in need of someone who is friendly, honest, and takes the time to explain everything clearly. Overall, I’ve been very happy with the service provided at this location. The technicians are skilled, and I believe the car has been running | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Desiree Murray
    Amazing, Kenny was very kind and helpful. Fixed a problem very quickly for me that another location created. Thank You! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ desirae brooks
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Greg Burgenstock
    My December consisted of a multi stage cross country move for work, son's college graduation, an emergency Vet visit for my dog, getting rear-ended resulting in total loss of my wifes vehicle and dealing with all of the fallout that comes with including having to replace a vehicle and oh yeah the holidays being wedged somewhere in th | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Alexandre Dingiullo
    John is a friendly and an engaged seller. It answered all my doubts. Always available | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Pearce
    Service was excellent!!! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Don Gaspar
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Ll
    Updated 1/12/26. Another great buying experience at VW North. That team just keeps hitting it out of the park! Because of the great listening skills demonstrated by Chris Parks one of the managers, they found me just the perfect little Taos that I wanted. It is amazing to me that I can just call and tell them the details of what | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Alexis
    I came in for my 10,000 mile service and everyone was very pleasant and helpful. Brian assisted me, he made it a super easy process and didn’t leave me with any questions. Thank you for the great experience! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Jeanne McQuin
    Brian Alexander is very helpful and doesn't try to sell me services I don't need. This is very important to me because I am on a limited income and I trust Brian. Also, I needed a ride & the regular driver was not available. The manager pulled a mechanic off the line who had not yet gotten dirty to drive me to my nearby destinatio | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Ana Medina
    One of the best experience I had, they were so helpful, understood my needs and made the process so easy, as a woman buying a car can be scary but not with the team. Thank you so much | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Williams
    Excellent customer service and hospitality. Thorough in explaining services. ?? | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Michael Timothy Poindexter
    Service was quick and thorough. 12/10 - courteous and even accepted a service discount! I love this VW dealership and they were supportive of my future repair goals! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Donna Schicker
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Desiree Traylor
    Exceptional service from the entire service department team. Mark your the best! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Denise Pavlik
    James was extremely nice. I loved the fact that he didn’t try to sell me anything I didn’t need. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Alain Baez
    Excellent and quick service, the team here always takes care of my vehicles. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Jimmie Rodgers
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Omrai Ramjas
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Derek Griffin
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    1/27/2026 12:00:00 AM | Google
  • ★★★★★ atlihan bayraktar
    I stayed there 3 hours for software update and engine cover installation. Nothing else. Employees are so polite. But they are slow. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Megan Killion
    Super aggressive sales team. Sexist. Pushy. Unethical sales & marketing practices. Will say anything to make a sale. Will never stop calling you. Lie like breathing. These are the guys that give car sales a bad name. Go to Napleton | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Mike Mcallister
    Arrived at 715 for a 730 appt for a recall(which was the only reason I made the appointment) as well as oil change and tire rotation. At 935 I was told I was complete to come to the counter, when I arrived is when they notified me that they did not have the part for the recall, just curious why I was not told that when I made the app | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Paige Crawford
    Great people. Quick & easy buying process. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Melahn Napier
    Raul was approachable, flexible and knowledgeable…above and beyond from beginning to end! Chris explained everything when working the numbers and in an expedient fashion. Danny was right to the point and worked me through final process quickly, as I was against the clock. This was a pleasant experience, and in the end, resulted in | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Steve Grady
    We worked with Brett. It was a great experience. No pressure and he wanted to make sure we got the car that met our needs. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Daryush B.
    Our service advisor is fantastic | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Katez
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ mariel colon
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Ian Rea
    I had a great experience. Chris and the rest of the team were very friendly and helpful. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Deseree Comrie
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Francisco O
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Nichole Spates
    The service department is honest and dependable. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ D D
    12/6/25 update Well, Grayson is 140K miles old & VW North is still my go to dealship. We just dropped $3200 in very necessary repairs that were recommended by Auther & the team. Not VW North's fault but I wanted them to know their contracted co. Hertz isn't altogether kosher... VW drove me to a rental with a great deal per day ra | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Johnson
    I went in for scheduled service. They got me taken care of immediately. The services was completed quickly as well. They did try to sell a wax as an immediate service requirement. I did decline. Overall great service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Bibi Ramdihal
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Rara Johns
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Crabtree
    Mark was awesome | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Gladys Scozzari
    Excellent staff and service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Nick Tomarchio
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Paul Janney
    Great experience with the Servive Department. They got my Atlas in and out the same day. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Francois Bitar
    Consistent, efficient, effective service. Purposely come to VW North because of Mark. Best service advisor I have ever had and won’t work with anyone else! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ j corona
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Taylor C. Weber
    Shoutout to Arthur for making every visit in absolutely non intimidating. I like coming here because the staff are super friendly and theyre always willing to talk to you & educate you on all of your options during services. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Niry Perez
    Arthur was an amazing rep! He definitely knows what he’s doing. I had a great experience. All details and questions answered, very nice service. I would highly recommend Arthur and Orlando VW North | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Gretchen Huntley
    The sales team wasn’t pushy, and we were able to be in an out with a purchase and a trade in vehicle under 2 hours. They value their customers time, and really care about customers needs. We’ll definitely be purchasing from them again! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ maria fernanda bornacelli salazar
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Bob Tabin
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ William Reardon Jr
    They took me and immediately.I had a windshield replacement from safelight, and the FYI safelight will NOT be able to recalibrate your windshield if you have a GOLF R r 2019 - I can say that for a fact! But my fears were subsided when I brought it back to the dealership and they took care of it. Everything's back to normal! I got my | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Raton
    I’ve been bringing my vehicle to this dealership for service for over four years, and Arthur has been the one constant that has always kept me coming back. He is truly exceptional — honest, reliable, and extremely knowledgeable. He has taken care of my car like it was his own and always made sure I understood exactly what was going o | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Toni Marie Cafferty
    I popped in for a quick battery replacement on my key fob & Mark A. quickly replaced the engine cover due a recent recall. I was in & out with everything I needed. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Rossemarie Meza
    Excellent Service and amazing customer service from Brett and Leo. As always VW North always exceed expectations. Thank you | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Allison MacGeorge
    I find the service reps are very accommodating. Every issue I bring gets resolved. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Rich Smith
    Always a great experience with the Service team. Love when the bill comes $100 under the quoted amount. This is the only place I take my Volkswagen for service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Suvak
    James was awesome! Very transparent in all that was going on with my vehicle | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Ortiz
    Aurther was very professional and understanding. Got me in and out on my ID.4! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Rimy Jassal
    Excellent service. I was in for a part that had been ordered ahead of time. I had to wait a little over an hour only which was excellent. There was good coffee available. Brian did an excellent job with invoicing. The completed job was excellent, like new. Thank you team and Brian for a wonderful experience. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Rina Nobeana
    Maxx Jimenez was truly the epitome of exceptional on my car purchase!!!! I’m in love with my new Taos?????? | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Korrin Acree
    Very helpful! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Joe M.
    Experience servicing the tire on my new 2026 R Line Tiguan was smooth and seamless! Had tire I needed in stock. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Milliken
    The whole staff was so nice and full of smiles. We didn't have an appointment but worked us in. It was all day but worth it. Their holiday luncheon was that day and we were able to join the staff. It was delicious and we were asked to join them same time and date next year. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Soesman
    Thanks Max, friendly and helpful. Made the process simple and fast. Highly recommended | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jamaal West
    Great customer service. Isack, my service advisor, really took the time to explain the services I needed and answered all of my questions. He went above and beyond what was required of him and it was greatly appreciated. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ richard BOTTS
    Real good group of professionals. Easy to work with, great customer service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Victor Gonzalez
    From calling to set an appointment to picking up my vehicle it has been a great experience. My advisor (Arthur) was very professional and friendly. He explained what was wrong with my vehicle and kept me up to date with the process. The facility is very clean and has lots of options from snacks and coffee. Will recommend this place t | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Maria Couch
    Thank you Arthur, for your prompt help, great service. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ George K. Chamoun
    This is a great VW location. Staff is very pleasant and very helpful. They’re quick to answer your questions. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Conner Ann Waterman
    Always a pleasant experience here! Mark was super helpful and my service was speedy. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Julie OMalley
    Friendly and informative staff, and I felt confident in my purchase. I felt relaxed during the buying process and the conversations were light-hearted and entertaining. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Peter Marlowe
    Great service -& great staff | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Richard King
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    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Kelvin Ellis
    Dropped the car off after close. Their key drop box is a little confusing. They called the next morning to confirm the issue. Part was ordered an installed, some far happy with the repair. Car was washed as well!! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Dawnavan Emerson
    The service was great! We are a young couple leasing our first vehicle from the initial inquiry to signing the team helped get the deal we wanted! If your in the market for save reliable VW go see Max and take advantage of the sign and Drive offer!! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Ahmed Abu Yousef
    My experience with both the vehicle and the service department has been extremely disappointing. Shortly after beginning my two-year lease, issues started to appear at approximately 7,000 miles. I brought the vehicle to the service department, where it remained for three months while parts were on backorder. We finally received the c | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Jase R
    Disappointed. | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Allison Venturoni
    I’ve been coming to Orlando VW North since 2019 and every single experience I’ve had has been smooth, friendly and efficient. From purchase to service, I really feel comfortable coming here and not feeling like I’m being taken advantage of or given the run around. I enjoy seeing familiar faces that have taken care of me and my family | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Latoya Morton
    Brain A . Get the job done and I love coming there all the co works is so nice keep up the good job vw | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark Ireland
    I can’t say enough good things about my experience with James and Kenny! From start to finish, they went above and beyond to make sure everything was handled quickly, professionally, and with genuine care. James kept me updated every step of the way, explaining everything clearly and making the process completely stress free. Kenny | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Garian G
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Garcia
    Arthur is truly the best! Honest and fun to chat with! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Torres
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Smith
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jocelynn Martinusen
    We always feel so welcome when we come in. The team is always so friendly and goes above and beyond with every visit whether it is to purchase a vehicle or to get a routine maintenance. We are so happy with this location. Definitely recommend 100% | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Maurizio Landi
    Got to hand it to Mark and Kenny in the Service Department. What I thought was going to be an argument turned out to be handled beautifully, professionally, and regained my trust. It follows a customer service principle I have taught that “it may not be my fault, but it is my problem”. I had a warranty repair that occurred 6+ months | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Isa Vasquez
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Simo Wichouch
    I had an amazing experience working with Brian at Orlando VW North From the moment I walked in, he was friendly, transparent, and never made me feel pressured. He listened to what I wanted, explained every detail of the financing clearly, everything was going well. The whole process was quick and stress-free. I highly recommend askin | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Braziel
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jason Adams
    Great communication through app process with comments and videos direct with technician and then the service manager himself pulled my car around and checked in with me before I left to ensure satisfaction. While this was an easy trip for routine scheduled maintenance the team took extra care and steps to make me feel like a VIP, th | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Cox
    Great service with care and attention. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Loretta Love
    Brian and the service team are great to work with. They truly care about their customers. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jacquline Van Scoyoc
    Thank you Julian and Brett for making my purchase seamless and convincing me to give Orlando VW North a second chance to change my experience after the disappointing initial contact. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ S Jones
    I always get friendly helpful people when I bring my Atlas in for service. They answer all my questions without hesitation. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Cuyler Lupo
    Service was great. I was given an estimated time. Waiting area is fine and there are plenty of places within walking distance to occupy your time. Overall pleasant experience. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Blegen
    Quick and easy repair. Very communicative. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Todd Bohnenstiehl
    Service is efficient and I was kept informed. Brian is excellent. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    Orlando VW North always has taken great care of our vehicles. Mark is an excellent service advisor and gets to the root of the issues instead of slapping a fix on a vehicle. He knows what cars need and knows how to ensure you get the right fix every time. Thanks, Mark and Orlando VW North! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Megan Freeman
    I had an excellent first experience with Orlando VW North. The service team demonstrated exceptional professionalism and care when handling my vehicle’s brake pad and rotor repair. They went above and beyond to support me during a stressful situation, and I couldn’t be more appreciative. It’s clear that customer satisfaction is a top | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Schwartz
    My service advisor Mark was able to get my daughter’s car in there and fix in a matter of hours as she had to leave to go to college he was professional very courteous and I highly recommend him | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Pradeep Chouhan
    Took my Jetta for a 70000 m service.Arthur took good care of me . Engine check light was on but he told me the good news it was still on warranty . I asked for interior detailing, seats were cream color but stained ,they did a splendid job of it .Car is like new now . I will always take my for service car there . | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Shirley Zogbi
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Karen Oneill
    | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jose Cortes
    Francisco was very helpful in assisting in the sale of the vehicle for my wife so when I arrived at the dealership the price was spoken about agreed on prior to my arrival and was a easy transaction. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Hammock
    They took care of my 2011 Jetta quickly and with care, I can say she runs like a dream again! They diagnosed all of my car’s issues, explained the causes and walked me through all of my options. Arthur was very helpful and communicative! When I was at the service center everyone was super friendly, especially Aixa (Sorry if I’ve spel | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Posniak
    Always a great experience. I am in and out pretty quick and they always give the car a rinse on the way back to me. Thanks for the help. S/O to Mark for always being the best. When I traded in my car last year they tried to give me another svc guy, I said I’ll stick w Mark. He’s the best!! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Miriam orinkawitz
    I love Mark Aguir. He always has my back. He is so great at his job. Very knowledgeable and he really cares. Love the dealership also. Rose Marie where you check out is a great gal. Love her. Very effective at her job. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Nesukh
    Always a pleasant experience, incredible team! Brian and Arthur go above and beyond, no manipulation to get work not needed done, the entire team is great including the lovely cashier Aisa, y'all gotta meet her! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Gina Minardi
    James was the best! He was very thorough as my Service Advisor and went above and for me. He showed me a few things in my car and I was super happy with his customer service. Thank you! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Brandy
    Always efficient help in the service department for my Atlas Cross Sport. Brian always explains in detail and provides clarity with any questions. The process for an appointment etc is very easy! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Brittney Starkey
    | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Kim Nixon-Rohrig
    The staff and service is fantastic. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ chelsea Arroyo
    Thank you for accommodating me. Mark is such a sweet amazing person he took great care of me. Then as I was unloading my stuff another person named Michael came over to ask if everything was good thank you for being so kind and helping me! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ S Oswald
    Brian Alexander always does an amazing job. He's very thorough and pleasant to work with! Thank you!! | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Mitch Smeykal
    Very low pressure sales team. Made the deal via text and 2 visits. Would buy from this team. And got a great price for my trade-in. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Althea Bailey
    Just moved here, so this was the first time needing my car service. Base on the reviews i decided on David Maus VW North. I'm so glad I did! Everything was like clock work. They follow up with texts to confirm appointment, explained services needed with cost, offers shuttle service, called when job was completed and confirms that you | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Santana Roberts
    Francisco was amazing and helped me find the car I was looking for. Definitely a great location and I did not feel any pressure to buy. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Takane Walls
    I had a service appointment at 2:30 pm, but with my dead, jump-started battery, when the engine started this morning, I headed out at 9:00 am. In ten min., they ran diagnosis, and put the VW certified battery and made a follow-up appointment for Aug. Their maintenance schedule is methodical. MY 2017 Tiguan still runs like NEW. P | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Diane Turner
    I am very pleased with the service I received at Volkswagen North. My service adviser, Mark, was very helpful and provided great customer service. My car was returned to me clean and in a timely manner. Everyone I interacted with was very friendly. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Leonardo Vela
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ kathy witkowski
    Orlando VW North has always been a great experience for taking my Atlas in for service. There is no pressure. Arthur Martinez is my service consultant and it is a pleasure to be able to have him assist me and see the same person upon every service. I stand by my choice of Driving a Volkwagon. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Denise Jimenez
    The experience was simple and the customer service was excellent! Made an appointment online for my airbag recall and an oil change | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Ralia Devereux
    Max helped me buy a car. Overall, my experience was great. No pressure, and no salesman tactics. I would buy from him again. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Lance Long
    Not thrilled with the service department ! Poor communication and poor follow up coupled with an over dependence on auto mated systems ect .. when I did speak to someone I was promised a call back - it never happened. Is see so many issues here ?? | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Rogala
    Just got off of the phone with Brad at Volkswagen North sales department. He was extremely short with me and would not discuss any sales over the phone and hung up on me immediately after on brief question. I will never do business with this dealership because of Brad. I would literally shop anywhere else. Phone call lasted 45 second | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Jo Jo
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    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Ockenden
    Excellent service | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Rojas
    Arthur was great—friendly, professional, and quick. He made my oil change easy and hassle-free. I really appreciated the smooth service and clear communication. Thanks again! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Diana Daniel
    I have been dealing with Volkswagen on Lee Road for over 4 years and must say, it’s the best service. My service person is Arthur and I feel very fortunate to have him attend to my service. Always kind and friendly. I know I’m in good hands. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rita Johnson
    Arthur and the mechanics were honest and very professional definitely answered all my questions and concerns. Everyone was friendly and helpful there customer service was exceptional definitely will continue to do business with VW North | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mella
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Maya Gutierrez
    Extremely satisfy with their service!! Very happy with my new Tigua! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Carol Buckley
    Mark is my service advisor and he always does the best job for me. I have so much trust and confidence in his advice and recommendations. Thank you for your service and dedication to real customer service! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ QUEEN DAVIS
    Brian was so hopeful and courteous. Always pleasure doing business at this location. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike S
    Needed a 40K mile service for my VW Arteon. Knowledgeable service advisor, Brian, walked me through what was necessary & what was optional. Costs were discussed in advance. Everyone from service shuttle driver to cashier was welcoming & friendly. Dealership seemed contemporary. An overall good experience. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Ray J
    Consistent Quality | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jan Phelps
    Efficient, friendly, work was done before scheduled. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Ingram
    One of the quickest and easiest car buying experiences I have EVER had! Highly recommend! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Suz Graham
    They are absolutely wonderful they worked me in got my car fixed everything was under wonderful! Thank you so much Mark | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Snell
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Paul Stedman
    Overall, the experience was wonderful. Chris Parks was very accommodating and attentive to our wants and needs. The whole process went very smoothly. The financial process went very smoothly with Danny Jacobs. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Diana Daniel
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Amor Rodriguez
    Great customer service and I came out very satisfy with the service on our vehicle. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Elasick
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Neiser Quintero
    Highly professional ???? | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ ALDO DELEON
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ KORAY ÜSTÜN
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Alex K
    I contacted you regarding an extended warranty for my car. The dealer took care of everything. I am satisfied. Thank you. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Roxwell Robinson
    Greeted immediately. Acknowledged my appointment. Assessed my request. Reviewed the serviceable needs of the automobile. Delivered as promised | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Icela Colon
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Veronica Agront
    Great car buying experience from the moment we stepped foot on the lot. Every person we encountered and worked with was professional and helpful. I didn’t feel pressured into anything and that was really important to me. I would definitely recommend and would come back for any future purchases. John and Danny were amazing! Thank you! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ 2
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Marcus Martinez
    ?????????? I had a great experience at VW North! My service writer, Arthur, was excellent, very knowledgeable and professional. He got my Atlas back on the road, and I didn’t have to wait long. The job was done perfectly. This is a great location to get your car serviced. Highly recommend! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Newmyer
    Appreciate the quick and detailed service. Mark was great at keeping me in the loop the whole way through my service process. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Kruckenberg
    Ed, Aaron, and Brett were all super helpful. The second my boyfriend and i got out of the car, Aaron was there greeting us and asking what he could help us with. He showed us exactly what we wanted to see and was extremely knowledgeable while also being friendly and personable. Brett connected with us and broke down the numbers in a | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Todd
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael J Kelly
    So much easier to make an appointment w8th them , they will never steer you wrong or sell you somwthing you don't need or what | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Tadeusz Maydell
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Pavlas
    The service department took great care of me and had my car fixed same day under warranty! Bryan is wonderful and I highly recommend Orlando VW North if you are in the market for a new VW! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ B. Davis
    Easy. Very straight forward. Good coffee. Attentive staff. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Talita Gomes de Oliveira
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Valdes
    James took great care of my car in service! Thanks! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Smith
    I had a wonderful new service writer and he made a stressful situation tolerable. The valet was kind and personable.. A lovely cashier to end the experience. All in all a good day. Thanks so much and God bless you all. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Heather Amburgey
    Service was great and easy to set up. Brian is a great Rep to work with and kept me in the loop the whole time. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hughes
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Mario Soto
    Great experience. I had an issue with my ID 4, and they were able to help me with that the same day. Very recommended. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ michelle brown
    They were very good to me | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Liz Hartnett
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    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Halaschak
    They said I had to add a mandatory GAP $1200 that’s 3 times the norm. They mandated I pay $899 for a twice yearly car was for bugs(?) They then added without my awareness another $1200 for an interior clean plan that my credit union caught. I had to go back and redo the contact to fix that. The charges I found were indeed optional n | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Naomi Rios
    Went with my husband to originally browse, but then we were linked with Ryan and changed our minds! Ryan was an amazing sales person, he made us feel comfortable, no pressure and made the entire experience amazing. Because of this we ended up purchasing a car! If you are looking to get a car we highly recommend asking for Ryan as you | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Rob Paswaters
    Great experience. Isaac was really helpful from start to finish. Rose is always also a bright spot every time we service a car. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Shanya Merritt
    The Service And Professionalism I Received From James, was Amazing, He Went Above And Beyond To Make My Very First Service With My Volkswagen Seamless, He Explained All Service And Preventative Maintenance. Definitely Looking Forward To My Next Service Visit. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Sheila Pamplin
    Orlando North VW has always gone above and beyond. Their customer service is incredible and they go above and beyond to make sure their customers have the best experience possible. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Hector Martinez
    Excellent customer service. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Terry Askins
    Pretty fast | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Vesselin Vitchev
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Marcie
    So relieved to find Orlando VW North! I've recently relocated to Orlando and needed to find a place to care for my VW Beetle. Found it! I've been there a few times now for various things and each time its a great experience! My service manager, Authur is the best! He is communicative and knowledgeable. Much appreciated! While there | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Mariana Rincon
    I had an excellent experience purchasing my car! John was amazing, friendly, and professional. He made the process smooth and stress-free, answering all my questions. I recommend John and this dealership. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ minime minime
    Excellent by Arthur the service representative. I appreciated his text, voice, and email follow ups with a very detailed report of all the services I purchased. Thank you and keep up your good example of masterful customer service. -Jose Bello | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ mary mccollom
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ John Day
    Best VW in Orlando! Service team is fantastic, I always have Brain as my service advisor and am always impressed by his knowledge, expertise, and customer service. If you are in the Orlando area and looking for a car or just service definitely check this place out. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ fabiumig
    I had a great experience with Carl Maxwell at VW of Orlando. He assisted me quickly and professionally. I felt very well taken care of and left completely satisfied with the service. Highly recommend Carl for anyone looking for excellent customer support! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Cabrera
    I got the best services at the North Orlando Volkswagen dealership. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Rick Eldridge
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ VINCENT PROFACI
    Very satisfied, Mark is a great service manager | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Daniels
    Friendly service, very thorough took great care of my car | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Trish Edelen
    Super great people to work with! Thanks for helping me out!!! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Joel Jimenez
    My wife and I were extremely pleased with Francisco’s hospitality and service. This time, we returned to look for a new car. He was very patient and honest, suggesting the best possible options for us. If you visit, be sure to ask for Francisco; he will listen and guide you through the entire process with ease and care. The customer | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Roxanne Hodgemire
    Wheel sensor was replaced but unfortunately, even though all the warning light were blinking off and on, the error was not showing on the diagnostic machine. Per VW warranty requirements, technician could not replace until error needed to show on diagnostic machine. I had to leave my car overnight with the hopes the error would be re | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Skittles
    I had an outstanding experience working with Dylan Lemma at the North Volkswagen dealership. From the moment I walked in, Dylan made the process smooth, stress-free, and actually enjoyable. He was extremely knowledgeable about the vehicles, patient with all my questions, and never made me feel pressured at any point. Dylan really too | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ ZOË
    Brian was very helpful, polite and reliable.. I would rate 10 stars if I could! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Bobbi Frick
    As always, super pleased with the service department. My adviser is the best and I trust him wholeheartedly! I keep going back! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Danays Arcia Fuentes
    The representative, Arthur Martínez, was amazing. He is truly an angel — from the moment I stopped in front of him, he helped me with calm, patience, and courtesy. He resolved my problem and guided me every step of the way. He definitely deserves five stars! ????? | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Bill Brennan
    I’ve taken my VW(s) to Orlando North VW for many years. I’ve always been pleased with the service. My service manager (Mark) is prompt and treats me with respect, and the work done on my cars by technicians is excellent. My Questions always answered quickly and honestly. I wouldn’t think of taking my vehicles anywhere else for ser | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Ed Markowitz
    Great experience with buying my Volkswagen, highly recommend. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Dj Phat Tony
    Josh Ortiz was great very helpful. Did such a good job we came back 2 hours later and bought another car . Thank you Aug 29,2025 took it in for it’s first service , even tho I have a VW dealership next to my house I always go to the one on Lee Rd, Great Customer service. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Igor Silva
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Vikisha Hazariwala
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Katie Dawson
    I cannot say enough good things about my experience at Orlando VW North. My experience with Arthur Martinez far exceeded any expectations. He was very professional, understanding, and kind. I went in for an inspection that was due for my 2019 VW Tiguan but expressed concerns with some recent issues I’ve been having and he promptly ad | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ O'Livia Monique
    Arthur at Orlando Northwest Volkswagen is the BEST! Anytime my car needs maintenance or service, he’s the only one I go to. He’s always in a great mood, super personable, and honestly just makes the whole experience so much easier. I’ve worked with a couple of the other guys before, but the first time I had Arthur I knew he was my gu | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Morgan Mueske
    Max, Danny, and Shirley were all very helpful in the process of getting me into a new vehicle. Mary was very kind on the phone while checking in to see how my new car was working out for me. I would recommend this dealership if you are looking for quick and friendly service! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ L C
    Max is fantastic along with Julian. Not your typical dealership experience. MUCH better. Very comfortable. Highly recommend. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Abbigale
    James in service made feel like we were bffs ! Loved it thanks James. This dealership has the best coffee?? | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Allison Weiner
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Sydney Feder
    VW North had plenty of cars to look at and the team was a huge help. Thank you John, Danny, and Esteban for making the car buying experience so easy! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Luis Quintanilla
    Friendly Francisco was very knowledgeable. Easy to work with and top notch! Thank you team! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Muniz
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Nicolas de la Portilla
    Great customer service | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ ginny hillman
    As a longtime customer, my experience is that both Sale and Service departments are consistently friendly and efficient. Brian is my go to in service. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Vladimir Tkachuk
    Excellent centre! Staff is great! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Adams
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Berger
    Arthur is amazing! Can not say enough good things about the VW North Service Team and the wonderful care Arthur always takes of me and my car! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Jones
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ J Hart
    Arthur was great as always in service department Explaining all services performed and very helpful and courteous. I never have issues with the service department and trust what they recommend. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ S Nokaj
    Bought my car from Orlando North VW and the entire experience was smooth and enjoyable. Great selection and knowledgeable staff!” | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Karil Delgado
    I bought a new car today and was honestly very nervous going in. I didn’t want to sell my car but had to, and Chris and Rosa made the whole process so much easier. They were kind, patient, and made the experience relaxing with no hassle and no pressure. I’m really grateful for how smooth everything went—highly recommend! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Lindauer
    Always an enjoyable experience at a very good and clean Volkswagen dealership. And very kind, friendly and professional Mark is great. | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Charles Henderson
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Nichole Majdosz
    | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Andreas Diamantis
    Not happy at all. Long story short I had an appointment for an oil change. When I walked in I advised the dealership that I had just replaced the tires few days ago . 2 hours later I received a message that another 5 things needed to be done on the car. ( this was my first maintenance that I needed to pay on my 3 year car). One of th | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Elisa Artman
    It took 4 hours for the oil change plus they still couldn’t get my VW app to work. I’ve purchase four cars from there and we won’t be back! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Allison Salamone
    Update 9/16: I’m getting into week four of this issue with my car and the second week of it being at the service department with no answers on what is happening and when I will get my car back. It’s absolutely absurd. The service department is a nightmare!!! It’s been three weeks since I first took my car in and. Nothing has been | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Edna Bode
    This is my 4th VW Tiguan that I have leased from Orlando VW North..Raul Gonzalez has been my sales person for almost 9years and he goes above and beyond to make the customer happy. I will definitely be back in 3 years. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Cornwell
    I always receive excellent service here. My service consultant Arthur is professional and knowledgeable. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Maric
    Went in to have my car detailed I have benji do it always. The service department was terrific. Everybody was pleasant and greeted me. Raul, my sales person came out and gave me more tips on how to drive my car. The parts department said hello as always. I get my parts from them like my rearview mirror, I wanted the upgrade. I love O | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Janet Lewis
    Thanks to Isaac and James and the mechanic. We live far from this dealership and needed to wait on our service to be completed. The dealership was understanding and accommodated us. The issue was diagnosed and completed efficiently. Thanks for making our visit comfortable! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ ty longero
    I always have the best experience when I come to Orlando VW North. They are very professional and quick with their services. 10/10 every time. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Jose Velez
    Great and quick service..never been taken care of so quickly.. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Juan Yera
    Very professional attention, very clear with the service that the vehicle needed. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Adam Dehlinger
    We've bought or leased 8 vehicles in a row from this dealership dating back to the previous ownership. We will be back again for the 9th one too. Great dealer. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Bianka Echevarria
    Bought a car online at VW Orlando North. It was super easy and had a great experience. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Bazdaric
    Isaac was the best today! Great service and very attentive to my questions. Solid visit. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ glfaholic1
    Still the easiest dealership experience I’ve ever had. They bent over backwards to help me on original Delivery of my Tiguan and I just dropped it off for 20k service and took their free shuttle to work. Super easy to deal with, just don’t miss the turn! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Perez
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Josepmj Cawnghlut
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Rupender Dahiya
    Great customer service experience. Staff is friendly and knowledgeable. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Chad Richardson
    Always the nicest team and extremely helpful in all situations. Thank you to everyone! With such convenience I can request service and it is always completed timely and perfectly. Great suggestions on items that need attention. Easy to work with financing with Sunbit as well. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Liu N.B.
    7/31/25 Great service I received by the Service Advisor James Manoi from Lee Road VW. Very professional and service promised as he advise me . Thanks Mr. Washington Altamonte Springs, FL | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Ray
    Quick and easy, finance was just taping an iPad which I found very helpful. In and out in 2.25 hours, including test drive, meet-greet and delivery. Thank you, will go there again. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Brown
    Everyone I encountered at this location was friendly and welcoming. My family and I appreciated the hospitality we were shown. Smooth transaction. Thanks to Max and Ed in the finance department. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Tom McAssey
    Organized. Detailed. Honest. I have much work to do on my vw jetta. Mark is very knowledgeable and understood my situation. As I needed to wait to pay off other car part debt first before I get the major work done at VW. The have a good team of people in the service department. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ roy arana
    Outstanding services, Brain Alexander was exceptional doing his job, best VW dealer for doing your maintenance. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Irena Badinska
    The recall service went smoothly and I felt I was in good hands. This was my first visit to this location after my son used it and highly recommended. Overall I am very pleased and will return next time. The service was very personal and I would like to thank Rose Marie, who booked it, my service advisor James, and the EV specialist | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo jose Yurden
    Francisco did an amazing job, thanks for everything | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ King J
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Alan and Kim
    Positive car buying experience. Professional and fast. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Robin Dobson
    Always a great experience with VW North and my service advisor Mark. I’ve been bringing my cars here for years and have always been so happy with the care and service I receive. I’ll never go anywhere else, they are top tier! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Devin Bellmany
    It’s was a good experience! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Breitwieser
    Chris made buying a car easy. Working with him and Rosa made it a wonderful experience. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Burch
    I have been to several VW locations and this one by far is the best! Everyone is very friendly and helpful. I never feel pressured to do anything that’s not necessary maintenance wise to my car and when I do have repairs done they are efficient. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ sergio hirth
    This Volkswagen car agency is simply sensational, all the people who work there are very professional, especially Mr. Raul, he gave me all the information about the car with a lot of knowledge of the car and was very attentive, 1000 points for him and the whole team. Thank you very much. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Gizeli Siqueira
    As someone brand new to electric vehicles, my experience at Volkswagen Orlando North with Terrell and Brett exceeded all expectations. They provided outstanding educational support—from the test drive to explaining the technical aspects and long-term benefits of owning an electric car. Every question I had was answered with patience | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Emiliano Marthos
    Very easy buy process. Max was top notch with options and to find the best terms to meet my needs | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Stacey Sellaro
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    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sterling Dixon
    I bought my last Jetta (I've had 2 now) almost 15 years ago. Thanks to Orlando VW North the car is still in top notch condition and looks as good as it did when I originally drove it out of the dealership. VW's, in my opinion, are fine automobiles. Orlando VW North you are greatly appreciated! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Mauricio López
    I had an outstanding experience with my recent car maintenance (oil change and tire rotation). The customer service from James and rest of the staff was absolutely perfect and amazing from start to finish. Even though my car had to stay overnight, they promptly kept me informed and went above and beyond by offering me multiple option | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sherie Lindamood
    Max was just amazing: He was kind, helpful, and patient. Not at all pushy and in a huge rush to sell or get you out the door like some salesmen in the car business. I also had a very good experience with the man who checked my credit and with whom I signed paperwork. Not sure of his name, maybe Danny. Very personable and responsive | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Donna Lawson
    Very friendly. Worked hard to find me a deal with low payments. Only complaint was the typical car dealership stuff. Sit and wait for them to find a good deal. Payment too high. Sit and wait while they tried to lower the payment. Sit and wait for finance guy. Otherwise it was a good experience. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Syretta Spears
    Always good service, a tad bit unhappy I wasn't informed of the condition of car parts until after serious damage had occurred. The frustrating part, I have my car serviced often and always ask about inspection findings and no mention until after the additional damage and costs. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark Lue
    Terrible experience!!! My easy fluid change service took them 8 hours to do. Nobody contacted me regarding the delay to pick up my vehicle and I had to reach out to only hear that my car is still not done. I will never be coming back and bringing this to the higher-ups in corporate because this is unacceptable. The lack of communicat | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ THE FISH TANK1297
    Orlando VW North has the greatest staff, very eager to please which is rare these days. They're honest, provide great customer service and willing to make it work no matter the situation! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark J
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    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Williams
    This was the best experience I have had at a dealership! Chris took great care of us setting up an appointment having the vehicle ready for a test drive as soon as we got there! Danny handled all the financials with great attention to detail and treated us with professionalism and a little comedy mixed in. I had a minor issue with th | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Katie Riddle
    Miss Rose and James were great helping get the car the service it required. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Franklin Mills83
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    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Ulyses Torres
    Great customer service and inventory, they really work hard to offer great deals, watch their promotions, you can even get a cruise with your car purchase. Thanks! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Reid Tubbs
    We ended up not being able to cut a deal on a car, but the costumer service was absolutely phenomenal! They were co-operative, had us taking a test drive within 5 minutes of being there, offered us water on a hot day, were nothing but kind and helpful to us. I wish we could have came to an agreement on a car, but I still recommend th | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Special Sons
    Robbie from parts was very helpful and provided professional customer service with the knowledge of the brand Vw. Thank you once again. You guys Rock. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Moisés Perez
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    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Hernandez
    Mark A is the service department was excellent to work with. He was professional, knowledegable and made the service appointment a great experience. I will be a repeat customer. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Miller
    Marc is amazing! Rose is super sweet! Overall, the experience is pleasant and the service staff works expeditiously to get your vehicle back to the customers. They all DESERVE A RAISE! Great job!!!! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Morgan
    Great sales team here! Shoutout to Brett and Chris for helping me out with my new lease. Was about to leave the brand after 10 years because of the previous lease I did with VW South, the team at VW North really stand on what I have known VW to be all about. 10/10 drive the extra distance and go here. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Ramon Betances
    Great service and good attention. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Lissette Davila
    The service at Orlando VW North was excellent. James assisted us throughout the process and was very kind, friendly, and professional in his service. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Yolanda Davis
    As always Mark was on he A games. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Celida Montalvo
    I had an Amazing experience at this dealership that I never gonna forget. I thought that I can’t have a new vehicle until I get there. I went to another dealership and when the experience was horrible while I was test drive the seller told me about the little compartment that I can put my sunglasses and my weed . Those kinds of comme | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Darnell Taylor
    Volkswagen North exceeded my expectations. James, our service representative and Kenneth the service manager, was incredibly professional and informative. He kept me informed of every step of the process. The staff were also very friendly and helpful. I had an excellent experience at this location and have no complaints at all. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Helmut Gspurning
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Ernesto Zuluaga
    Excellent | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Denise Perez
    Great experience! Volkswagens are a great product. We started the purchase with the salesman Max, who was friendly, patient, and knowledgeable. He took the time to show us many of the new vehicle’s features and even paired my phone for me. The finance manager made me feel at ease and never pressured. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Renae Tedesco
    I came into Volkswagen to find out about the cost of a new model. I’ve been getting Volkswagens since 2003 and I was wondering if it was time to switch to a new car company and change it up. Max my salesman was awesome and didn’t make me feel pressured instead it felt like a friendly conversation about all the new features the 2025 m | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Robert Gray
    We had an awesome shopping experience. We found our 2025 Atlas. The sales force was great and listened to what we wanted. Ed, the finance manager made the financing end painless. Josh was especially helpful by showing us all the new details on the vehicle. Thank you all. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Gillan
    Great experience and John was the best!! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Bob
    We found Christopher Parks our sales person to be a true professional. Christopher provided us with the best experience we have had to date at VW. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Shampa Davie
    Everything was taken care of at this visit. Appreciate having Arthur as my service rep. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Danny the savior
    Amazing service I was attended in a very timely fashion and the car was finished the next day I’m extremely happy and will bring my car for any maintenance! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Slater
    Once again the team took awesome care of me!! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Millan
    My girlfriend and I went to VW North to get her a new car. The salesman Danny was a great help and very knowledgeable. Shirley at the front desk was fantastic. The finance individual made it easy to get all the paperwork done quick. I would recommend VW North if you’re looking for a New VW. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Nason
    Mark provides the best customer service anywhere! He is straight forward, has great common sense, knows vehicles, and is super knowledgeable and respectful! I love this VW location (on Lee road) as they have always treated me very well. Thanks again, Mark! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Parellada
    Fast and great service! Thanks, James! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Luceen Grayman
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Osama Wishah
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Smith
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Burton
    Mark is the best! I’ve had 2 VWs now and I love dealing with this VW location! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Heather Watson
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn G
    Really great service and Mark Aguiar is the best ???????? | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Fortino
    This place helped us out when we we 12hrs from home, and didn’t have an option B. Thank you to. VW North getting the major mechanical work completed swiftly which allowed us to get back to a calmer vacation. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Sharpe
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Brad Carlson
    My sales experience in buying my 2025 Atlas Cross Sport was excellent. The sales associate, Max, was great, very knowledgeable of the vehicle, listened to my wants and needs and presented information and pricing just as I requested. We closed the deal via text after I left the dealership. This experience was very different than what | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Hosenbold
    Super easy, fast and Friendly. Will definitely be buying our next vehicle from here. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Jefferson Parker
    5 stars I love these guys and I love this car! I’ve previously owned an Audi SQ5 and a Porsche Macan S, but the Tiguan R-Line has truly impressed me—it’s fun, stylish, and a great all-around ride. The service team, especially my advisor, has always been friendly and helpful. I originally left a different review but wanted to update i | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ fara bacchus
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ shirley van glahn
    I had a great experience, Brett is great, professional and so helpful. Brett thank you for your assistance I truly appreciate it. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Ricky Souza
    John was very professional, honest, and patient. I’m glad I purchased my Atlas from him. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Drew
    The time had finally come to say ‘goodbye’ to my 2008 VW Rabbit. And why go elsewhere for a new/used VW? All of those I engaged with from James in receiving, Fredrico in Repairs & Financial Facilitation, to Francisco in Sales were patient and helpful and I drove HAPPILY away that afternoon in a new/used 2016 Jetta! THANK YOU ORLAND | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Valdomiro Xavier, Jr
    Excellent support and assistance from Robert Doern. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Drew Gilmore
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Danexis Mejia
    Thank you. Excellent service and attention. They go to the extra mile to help you. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Marjorie Phillips
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Lee Lovette
    Everyone knows the car buying game can be a huge headache but I can say this is the second time I’ve shopped for a VW in the last 6 years and after searching all over FL and GA, both times ended up here. This time I met Francisco online first and we communicated for a couple days over text. Never overbearing, was quick to communicate | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ De Lisa Bonaparte
    Excellent service today!!! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Amat
    Buying a car here was excellent! The sales rep, Francisco was super helpful in helping us find exactly what we need and walking us through the process quickly and easily. Could not recommend enough! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Lonz Mois
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Chandler Sheeler
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ VERNON mamwell
    I have bought many cars in my lifetime,, This was for the best experience I have ever had in a dealership I was in and out in less than two hours… The staff was excellent. I would definitely recommend this to anyone. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Kristin burton
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ roxanne kelly
    I love going to Volkswagen North Orlando because they give me timely service they know what they're doing they're professionals I don't trust anybody else with my car. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Afkai Music
    They made the process super easy, but of course it’s way more expensive than a non-dealer shop. Someone broke the knob for my radio tuner and I only found out rolling down the road. Ill just fix that myself | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Mario Villaverde
    The recall was done but no information was given to me about what may have caused the gas leak I had. I assumed it was the recall with the suction pump that caused the leak but there was no clarity from VW North. Seems like they couldn’t tell me anything without some kind of payment. It’s not leaking currently. So that’s why I gave 3 | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Bentley King
    My experience at the Volkswagen dealership on Lee Road was horrible. The representative was very unprofessional rude he would not explain why I was paying $200 for an oil change when asked repeatedly he said do I want the service or not!! I asked for my Vehicle and my vehicle was driven really rough but now it’s screeching. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ James Smith
    My wife took her car in the get the final oil change on the warranty Worst place ever took 4 hrs for an oil change and she had made and appointment a week in advance. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Stella Fraga
    Genuinely one of the worst dealership experiences I've ever had. I’ve been searching for a car for over a year and thought I had finally found the one: a 2022 Mazda 3 Premium with 31k miles, listed at $21k. It checked all my boxes—leather interior, white exterior, low mileage, and remaining warranty—so I visited the dealership and wa | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Kristi Boyd
    Mark has taken excellent care of my car since I bought it 10 years ago. I won't go anywhere else. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Elisabeth Mercado
    Friendly staff! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Magz Soto
    I had a wonderful experience working with Fransisco he was great . He answered all my questions and got me into a car that was in my budget . He was fast and even drooped off my new car to me . I had my new car the same day I am very happy with it . Thank you to the all team at Volkswagen Orlando North. I look forward to working | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Lacey Ashby
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Jess Cearley
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Jafet Medina
    Max is a very courteous salesman. No pressure from him or the finance manager, Ed. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Blake Scott
    Max and the team made our car buying experience (usually a stressful event) enjoyable! They were transparent, fair w my trade-in, knowledgeable about all my questions, efficient, and accommodating. They worked hard to get me the best deal possible, and I highly recommend them. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Sebben
    Great experience!! CHRISTOPHER, ED and Robert all were extremely friendly and helpful! I truly felt that they were all most concerned about providing me with the best experience and deal that they could! Even beyond just making the sale! I would highly recommend this team if you're in the market and are considering a VW! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Forrest Willard
    The team that assisted my wife and I were very nice, honest and straightforward as they answered all of our questions and concerns. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Sara Goodnow
    This is the best VW for service/maintenance in the greater Orlando area/central Florida area. Easy to make an appointment, efficient during visit, and everyone was friendly. I may get my next car from this location | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Brian Dillman
    Great service and attention to detail. Easy to work with and very customer centric. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Scarlett
    The service team is always helpful and efficient. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Janer
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Lilian Lian
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Pat Chamberlain
    We had a very good experience purchasing our 2025 VW Taos. Raul was very knowledgeable and helped us get our phones set up with Bluetooth. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Wolfe
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Heidi Chamberlain
    Incredibly helpful, no pressure staff. For a car buying experience I was impressed! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Noelle Goulart
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Lissette Torres
    Very helpful and accommodating, especially when weighing options for the most cost effective outcomes | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Mojgan Merkel
    Just conducted the 40k mile service of my Audi Q5 at this VW dealership and had a seamless experience. Arthur and the entire staff always make me feel welcomed and service my car timely and at a great value! Love the team at VW North! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ stolen cookiiess
    Mark A. Is the best. I don’t know squat about cars, I just know she tells me when I’m due for service and I bring her in. Mark explains things very easily for me and I’ve dealt with him just about every time I’ve brought in my Jetta. From my regular car service every 10k miles to when I needed to reprogram my key due to the other one | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Arielle Warner
    Just picked up my 2025 Volkswagen GTI and I couldn’t be happier! Huge shoutout to Brett and John—they were absolutely fabulous from start to finish. Super welcoming, knowledgeable, and just all-around great to work with. No pressure —just good energy and legit help every step of the way. They made the whole process smooth and easy! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Sofia Quinones Vilela
    I was really stressed about some car trouble I was having that required interior detailing. Not only did the team do a great job, they were very helpful throughout the process. Shout out to Arthur, who probably saw me in one of my most stressed and anxious moments, but he was so kind and exceptionally helpful. Will definitely take my | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Anne-Marie Ferraro
    Always an exceptional experience! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Richard Woods
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Graham
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Cenquetta Eaddy-Thompson
    Had a Great experience with sales representatives Brett and his other colleagues. Easy flow and they got me into a vehicle that I love along with my favorite color at a low price. I will most definitely refer a friend/ family to volt wagon. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Regan Sampson
    I have brought my daughter’s Jetta here twice now for service and have been pleasantly surprised by the great level of service. James is our service guy and he is awesome. First time owning a VW and so far so happy! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ jcruz1600
    No improvements needed. Had a great experience thanks to my advisor brian like always helping out with my concerns and making this place the number one vw service to go to …thank you | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Anne-Marie Ferraro
    Was very pleased with the service Mark provided. Very pleased with the service department in general at the Lee Road Orlando location! Never any issues! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Peggy Crosby
    Everybody is really thoughtful, smart and good at their jobs. Especially Mark who has helped me feel secure in making decisions regarding my car for 15 years!! Thank you !!! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Mollie Gordon
    I was in and out fairly quickly, service advisor explained all of his recommended services well but wasn’t pushy when I decided to do them myself. Made a plan to order parts and have VW fix what I can’t do on my own, and I’ll be back when they’re in! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Willis
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Troy Chris Music
    Great, friendly, and convenient service. Definately recommend an appointment due to so few of service stations. Hassle-free car browsing as well. Stated Inwould be in the market in a few months, the sales fellow did not push the car on me, and even that floor manager listened as well and didn't push me. I will be returning for sure. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Emile Saleeb
    Excellant service every time. Mr.Arthur always takes care of my car, he is very helpful. Emil | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Julie Weissert
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ B M
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Mostarda de Souza
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Monica Travers
    Always feel good after getting our car serviced here.. very knowledgeable and super friendly people. Thanks!! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Bogdanoff
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Teri Williams
    Chris Parks was awesome. No pressure and was very helpful. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ H Cohen
    Prompt service. Service advisor was courteous and helpful! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Teasha Rogers
    Good service just took a while. It overall I’m happy | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Roger Capote
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ W.C. DAVIS
    Never received a call back on my car. I went there 3 times to get an update concerning my car and each time the advisor did not return my calls or provide an update on my car. Finally another service advisor was able to give me an update about my car . The original service advisor called and apologized for what happened and followed | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Sam Keith
    VW Prices are ridiculous and took too long | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Miss Victoria
    Just go to Orlando VW South. The facility is cleaner, the staff is welcoming, and—most importantly—they actually want to see you drive off in a new car. In contrast, my experience at Orlando VW North was a lesson in frustration. I worked with Chris, practically pleaded for a reasonable deal, and was met with indifference. Only after | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Carolina Ramirez
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Bear B
    Had what I thought was a recall and brought the letter to dealership only to be dismissed and told to come pick up my car minutes later .i was informed that the issue was because of issue on my carfax that they was an accident but it was actually a bumper scratch that didn't affect anything under the hood of the car It's all I'll nev | Read Full Review
    5/27/2025 12:00:00 AM | Google
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