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Orlando Volkswagen North

★★★★★(122)read reviews

1050 Lee Road, Orlando, FL 32810

(407) 378-4968 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Chico Acioly
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11/18/2024 12:00:00 AM | Google
★★★★★ Dina Green
From the beginning to the end of the service, I was informed on the status of my car. Arthur was knowledgeable and professional. | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Brandy
Always have prompt and efficient help in the service department for my Atlas Cross Sport. Brian always explains matters in detail and provides clarity with any questions I've had. The process for an appointment etc is very easy! | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Uhh Idk
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11/18/2024 12:00:00 AM | Google
★★★★★ Jen Ballantine
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11/17/2024 12:00:00 AM | Google
★★★★★ Danny Green
Awesome place | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Edmi Figueroa
Great maintenance service and excellent customer service! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ susan nottbohm eck
Staff was very friendly and professional. The only issue I had was the length of time I had to wait. I arrived on time for my appoint, 9:30 but didn’t leave until after 12:00. The young lady who handled my appointment explained that they were short staffed, which I know happens in business, but if given the option I would have pref | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Cj Hart
Always a great experience Raul and the sales department do a great job assisting us with selecting and purchasing a vehicle each time we are looking for a vehicle This is our fifth time purchasing from them Can’t say enough ?? Thanks again | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Rondean Davis
Arthur was amazing, he was patient with with my questions and he was very detailed and advised as to what was needed to be done on my car right away. THANKS ??. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Denny Lee
2.5 hours to rotate and change oil is ridiculous. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Scott O'Hara
Great experience! Highly recommend, ask for Brett he was very easy going, knowledgeable and worked with me to get me into the car I wanted at the price I wanted!!! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Kortney Daly
I always bring my car here. They always take good care of my GTI. Mark is the best service advisor they have :) would recommend the service department to anyone! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Chris Burden
This dealership knows how to properly identity problems and convey those successfully to get them covered by the warranty. Unlike the absolutely horrible VW South. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Saillens Dumay
This is the second time I’ve been to this dealership, and the second time I’ve been disappointed with the amount of time it’s taken with an appointment. I had an appointment for 10:00a.m I arrived a few minutes late due to some unforeseen traffic (around 10:15) got all the paperwork necessary for my tire to be looked at. Around 11:48 | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Nelson Figueroa
I had a positive experience with Volkswagen Orlando North. They were very accommodating and worked with me to overcome any challenges I faced. Ultimately, I ended up purchasing a fantastic vehicle with low mileage. A big thank you to Marc and Francisco for their assistance! ???? | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ samilee
Everyone says buying a car is intimidating or scary. At Orlando VW north I felt like I was listened to, they answered all of my questions, and I didn’t feel pressure to make a decision. The whole team worked with me to find a car that had what I was looking for and fit within my budget. Special thanks to Brett and Danny for your help | Read Full Review
11/10/2024 12:00:00 AM | DealerRater
★★★★★ samilee
Everyone says buying a car is intimidating or scary. At Orlando VW north I felt like I was listened to, they answered all of my questions, and I didn’t feel pressure to make a decision. The whole team worked with me to find a car that had what I was looking for and fit within my budget. Special thanks to Brett and Danny for your help | Read Full Review
11/10/2024 12:00:00 AM | Cars.com
★★★★★ Juana Corona
Chris, Brett, and Daniel were kind, understanding, honest, and genuine. I came in with a budget and we stuck to it, but I still got the car I wanted. No pressure, just a great experience and I left happier than ever, getting exactly what I asked for. I can’t say enough about the customer service experience and I’m glad I came across | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Sami Lee
Everyone says buying a car is intimidating or scary. At Orlando VW North I felt like I was listened to, they answered all of my questions, and I didn’t feel pressure to make a decision. The whole team worked with me to find a car with everything I was looking for and that fit within my budget. Special thanks to Brett and Danny for yo | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Nicole Harlos
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11/8/2024 12:00:00 AM | Google
★★★★★ Alexandra Bengoa
Nakhita and her team were amazing today. Thorough and communicated all services performed efficiently. She is professional and very nice. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Lucy Strong
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11/8/2024 12:00:00 AM | Google
★★★★★ Melvin Nicolas
Great service | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Danielle Messenger
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11/8/2024 12:00:00 AM | Google
★★★★★ Montana Rich
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11/8/2024 12:00:00 AM | Google
★★★★★ Bill
Great customer service experience at the Orlando VW North location. Have made several service visits to the dealership since the initial vehicle purchase and each time the service support has been exceptional. Brian, service advisor, is highly knowledgeable, personable and patient. A Superb service dealership after the purchase. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Yadilis Marquez
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11/7/2024 12:00:00 AM | Google
★★★★★ Jan Hannigan
Great experience!! Thank you!!! Brian in service is the best!!!!!!! | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Jennifer Kindon
Arthur is the best. He had me in and out quick. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Brian D
Excellent experience working with the folks at this dealership! After verbally agreeing on purchasing a vehicle, the sales team provided me with the necessary information on what to bring and expect upon arrival. I was in and out with my new car before I even knew it. Their follow up and responsiveness after several days has been | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Andrea Restrepo
Thanks for making it a quick process and letting test drive several options. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Christopher Collinge
Great service | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Christina Graves
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11/4/2024 12:00:00 AM | Google
★★★★★ E Feliciano
Schedule my 20K service and was greeted by an employee who identified Kita as my service advisor. Kita was thorough and answered all my concerns. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ WILLIAM SOTO
Orlando North Volkswagen is a great place to have you vehicle serviced. The staff are truly helpful and true professionals. | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ GibleMane
Great overall experience. Bret, Danny, and Shirley were all amazing! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Jennifer Pfeil
Purchased a 2025 Atlas today, very smooth process! 5?? to our knowledgeable Salesman Francisco, who promptly answered all our questions and was very efficient, to the Receptionist Shirley who was very helpful in setting us up with the VW app and provided a thorough explanation of the scheduled services. We are very excited to add the | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Jordan
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11/2/2024 12:00:00 AM | Google
★★★★★ MrW
Arthur was my advisor. He was awesome, communicated well and provided great service. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Karli Kronmiller
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11/1/2024 12:00:00 AM | Google
★★★★★ Robin Lacerenza
Carlos was great and was very helpful in explaining what services were being done and why. Everyone at Orlando VW North is very friendly and helpful. The only thing that is difficult is the amount of time they had my car (5 1/2 hours) and that was with an appt. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Pooja
Always professional service, very nice employees, excellent customer service! Only wish they had an EV technician for the ID4 available all week, but nevertheless love this service department and will continue to be a loyal customer! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Jake Odell
Always a smooth experience. Mark in service is extremely helpful. Got my car detailed here as well. It came out looking incredible for a reasonable price. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Amir Kazeminia
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10/31/2024 12:00:00 AM | Google
★★★★★ juan soto
Ed helped me out with a 2024 Taos in a matter of minutes! My spouse and I are VW fans, so it was nice to meet the amazing staff at Orlando VW North. We were instantly greeted and taken in consideration as soon as we walked in the door. Great selection and better yet I didn’t waste any time with a busy schedule. We were in and out in | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Andres Lopez Rios
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10/29/2024 12:00:00 AM | Google
★★★★★ Shampa Davie
Everything was taken care of at this visit. Appreciate having Arthur as my service rep. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ D. Braswell
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10/28/2024 12:00:00 AM | Google
★★★★★ Gustavo Reyes
Good service. Better then most Volkswagen dealerships | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Christian Martinez
Been coming to this location for 7 years now and the service is always top notch! Today, I had to bring my car in for oil change and tire rotation. Nikita was amazing! I’ve also worked with Mark and he’s great. Arthur Martinez is AMAZING! Shout out to his great customer service! He’s very knowledgeable and great to talk with. I come | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ Ryan Posniak
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10/22/2024 12:00:00 AM | Google
★★★★★ Diana Jonas
Arthur was amazing! He was very helpful and and gave me all information I needed. I appreciated his honesty and effort to make my visit worth it. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Allain Mangual
Amazing experience to work with this awesome people especially Chris. He did everything possible even knowing my situation and got me the best deal on the car that I really wanted. I really recommend this place, the customer service, the personnel, and the environment is of the best! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ thestrangepixel
Mark— My service advisor— Is amazing. He has taken care of my 2006 crap box for years now. He is Always professional, timely and courteous. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Suzan Lasichak
My battery died and I called them at 7:30am. My car was towed to their location Carlos called me to inform me he had my car. I picked my car up at 16:00 same day. Thank you! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Brown Family
Great service, super professional! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Liz Santos
Max is the best selling person I've ever encounter. Financing person was great. Overall Great place to buy a car I would recomend to everyone That I Know. | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Christian Chicles
Excellent, professional service. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Mona M
Arthur was funny and helpful. He made coming to Volkswagen service department easy and less stressful. I normally go to another location closer to home but I’ll take that extra 10 min drive. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Teresa Dishington
Carlos was highly professional from the moment we arrived at the dealership. He provided us with excellent service and clearly explained all the procedures for the repairs on the VW. It's rare to find someone as professional as Carlos. I give him the highest rating for his kindness and attentiveness to both my husband and me. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Lee Lovette
Everyone knows the car buying game can be a huge headache but I can say this is the second time I’ve shopped for a VW in the last 6 years and after searching all over FL and GA, both times ended up here. This time I met Francisco online first and we communicated for a couple days over text. Never overbearing, was quick to communicate | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Ara Rogers
I have been coming here for service for years, and the service department consistently does a great job. My usual service advisor, Mark, is fantastic - always honest and helpful. | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Colleen Gorman
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10/18/2024 12:00:00 AM | Google
★★★★★ J Aliotte
Very nice service and customer service was excellent | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Tiffany Santiago
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10/16/2024 12:00:00 AM | Google
★★★★★ justin noga
Worked with me on a defective part. Will return for further service in the future | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Joe Holsten
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10/15/2024 12:00:00 AM | Google
★★★★★ Iris Senior
Great experience. Was done same day | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ justin noga
Bought a grill to be replaced and 2 new tires. My wheels left with chips everywhere , the tires left with tan goo everywhere and the grill was installed with broken chrome pieces. I will be back monday morning at 7:30 am | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Killian B
kita was very nice and helpful | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Sandra Parellada
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10/11/2024 12:00:00 AM | Google
★★★★★ Dr. Allyn Williams
Great service, as always. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Martha
Service advisor, Nakhita, was amazing. Informed me that service techs there have lengthy tenures. Specifically the tech who serviced my 2014 Passat has 23 years experience. I gave Nakhita coupons and she had coupons applied best for me when I came to pick up car. She even washed my car. Car has 55k miles on it and thought it might | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Farah Eugene
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10/8/2024 12:00:00 AM | Google
★★★★★ Henry Wales
This dealer rocks! | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Adeline Harrell
i was condescended by a service advisor for not understanding warranty and asking for an explanation. i also felt uncomfortable by another service advisor’s consistent advances on me. all i asked for was to check my warranty items. | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Rodney Closson
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10/1/2024 12:00:00 AM | Google
★★★★★ Pat Kurz
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9/30/2024 12:00:00 AM | Google
★★★★★ Camille D'amore
Excellent Service | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Van Golmont
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9/30/2024 12:00:00 AM | Google
★★★★★ Chrissy Jean
Chris Parks was our sales person and he was professional, extremely informed and knowledgeable and made the process super easy and we’re so happy with our new car. | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Eric Breeze
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9/30/2024 12:00:00 AM | Google
★★★★★ Sergio Toro
Great experience. I walked in with a EPC light on, they took my car in very quickly and had it fixed in less than a day. Very good service. Nikita was extremely helpful. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ jiancarlo villa
VW North has provided one of the best experiences ever. Their ability to attend and repair all the vehicle's needs has been superior. The service department is one of the best I have ever experienced. Thank you VW North! | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Anne Reynolds
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9/25/2024 12:00:00 AM | Google
★★★★★ Ashley Lewis
Just bought my 5th VW in 10 years and keep coming back to Orlando VW North (I had a 3 year affair with a brand that will be referred to as “G”). The experience wasn’t as good as what I’d always had with VW and a lot of it has to do with this specific dealership over the years. Brett found the exact vehicle I was in the market for wh | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Felicia Johnson
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9/25/2024 12:00:00 AM | Google
★★★★★ Ken Jepson
Arthur and the entire team at Orlando VW always treat us with respect each time we visit. They do excellent work , are expedient and are true professionals. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Olga Tovar
Ed went the extra mile and made sure all our needs were met, thank you! | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Matthew Young
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9/24/2024 12:00:00 AM | Google
★★★★★ Ashley Flores
I took my VW Tiguan here to get the headlight replaced. My vehicle is practically brand new and under warranty. I brought my car in with no damages and when it was returned to me, the services department returned it with scratches to the headlight and damages to the paint surrounding the headlight. When my husband brought it to their | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Rachel Lloyd
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9/22/2024 12:00:00 AM | Google
★★★★★ Rossemarie Meza
Excellent Service and amazing customer service from Marck. He has been my Service maintenance advisor for the past 9 years or so. Thank you | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Elizabeth Carrier
Great service and customer care experience ?? | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Jose Martinez
Buying my 2024 Tiguan here was a very pleasant experience with Raul. Went today to my first vehicle maintenance appointment with Nikhita and the service was excellent. Recommend VW North 100%. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Janice Lavigne
Staff was helpful and friendly throughout the process. Was a good experience purchasing our first vehicle. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Anthony Jankoski
Well I now have a truck I bought from here that I can’t drive. I have been given the run around by office staff and waited for 2 days for Jacob in finance to call me. My temp tag expired Friday the 20th. Called 10 days prior and was told to call in a week. Called on the 18th because I did not receive my new tag or temp tag. Apparentl | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Latoya Morton
Brain A . Get the job done and I love coming there all the co works is so nice keep up the good job vw | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Dj Phat Tony
Josh Ortiz was great very helpful. Did such a good job we came back 2 hours later and bought another car . Thank you | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ R S
Brian in service is wonderful. Very knowledgeable and true asset to VW. I have taken my VW to this dealership for routine maintenance and warranty repairs over the years and have always been happy with my experience. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Ryan Lindsey
Very helpful in diagnosing an air condition problem. Considerate and friendly Thanks! | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Vashti
I'd highly recommend Raul as a sales associate he was caring and helped me narrow down my decision to purchase the Tiguan SE! They have a wide inventory and are highly responsive via text when you have any needs within office hours. Jacob on the payment processing side was also highly knowledgeable and personable! Thanks Orlando VW | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ John Swafford
Service was slow and rude. The price was way inflated. I would suggest you shop around the service. Save yourself getting ripped off | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Johnnie Ward
I brought a new suv from dealership two months ago. I took in to the service department to ask the about the suv shuts offs by it's self sometimes when I leave it on and running for passenger in it. He is telling me that's the way it is. I then told him that my wife's phone will not say connected to suv he told me it's the tower. I | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Gisele Orsoletta
Very good service, they just could have a better sofa at the waiting room. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Jessica Territo
I had a great and FAST experience trading in my car and buying a Jetta! Thank you to the tram, especially, Brett :) | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ lampheune saysavanh
My salesman Max was perfect. Treated me with respect and gave me everything I needed. Would recommend him and the company to everyone to buy from them. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Marion Anemogiannis
| Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Robin Talley
Tried working with this team; seemed to be going well until I couldn’t get a clear pricing strategy, despite asking for one. After giving some push back, the salesman -Brett - then essentially said he was sorry I was too poor for their “premium” brand. I’ve owned a VW for over 8 years - it was a great car, wouldn’t call it premium. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Vimaliz Rivera
Even though we had issues to work through, it felt as though they were right by our side the whole time. I loved every single personality I encountered at VW Orlando. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Miguel José (Miguel José Music)
The fastest car-buying experience I’ve ever had! I bought my second Jetta from them tonight. Thank you, Josh! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Saylor Claims LLC
Overall experience was great! Brett and Ed were great and Danny in finance was awesome. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ ascott98
Been going to them for 30 years and they never disappoint! From the sales team to the service team, top notch! | Read Full Review
9/18/2024 12:00:00 AM | Cars.com
★★★★★ ascott98
Been going to them for 30 years and they never disappoint! From the sales team to the service team, top notch! | Read Full Review
9/18/2024 12:00:00 AM | DealerRater
★★★★★ toriweelner
Whatever you do. Do not buy a Taos or any other vw. As soon as I purchased a brand new 2023 Taos I've never had so many issues. It makes the loudest squeak when you drive it and I've been told that's just how this car is and that they can't fix it. Terrible customer service would never buy a VW again. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Francis Candelario
Brian was extremely helpful and courteous, not only with me, but with the customer before me, who wasn’t too happy. He helped me decide on the service I needed, without pressure. I’ll definitely be back for all my VW’s maintenance! | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Terri Burditt
Mark is wonderful to work with. Have bought many cars for family and myself since 2003. Always receive great service. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Jesse Walker
Please bring back the popcorn. Don’t make us sit for hours and spend thousands of dollars on repair and then make us spend money on a simple snack while we wait. It’s not expensive and generates happiness. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Madison Burnett-Vactor
Arthur Martinez helped me out this past week and I truly appreciated his honesty and help! He was such a refreshing and genuine person compared to most men I have dealt with at dealerships in the past. He was great at assisting me through this stressful and financially straining time. If you ever needed an honest opinion or recommend | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Dr Marc Woodruff
Extremely courteous and customer service oriented the service advisor Carlos a really great guy kept me apprised of my problem with my seat and had it fixed in about a day | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Jackica Ibarra Hageboeck
I took my ID 4 for service. Nakhita ( I hope) I spelled the name correctly was very helpful. She contacted hertz, arranged the pickup and helped me with everything. They also did a charge my vehicle which I am super greatful. I will continue to choose this dealership for services, even though there’s a closer one to where I live | Read Full Review
9/13/2024 12:00:00 AM | Google

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