Get Directions to a Volkswagen Dealer Near You for Brake Service

★★★★★ Beau Hudson

Customer service was great. No hassle, team stayed late on the weekend, friendly. Would buy again. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Karen Reed

We have been buying cars from a dealer down the street for several decades now, but this year decided to buy a brand-new Volkswagen instead. It is a decision we continue to regret. The car has been plagued with problems, some of which they tell us they still don't have a solution. The service has been tepid at best. When I took my tr | Read Full Review

11/16/2024 12:00:00 AM | Cars.com

★★★★★ Fred Hubschmitt

Easiest, most straightforward vehicle purchase ever!! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Andrea Testa

I love my new Atlas! Alex and the whole VW of Gainesville team are the people to see! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Amy Noel

BEWARE DONT BUY used vehicle here ..they don't tell you the truth..said my car was serviced ,,they said cabin filter was changed,air filter ,well we checked out our oil as well that was not done.,I will never recommend anyone to the Volkswagen dealer. Ever we went back to let them know what we found out ourselves, my husband being a | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ David Arreola

terrible customer treatment. manager ate his breakfast during a customer meeting and wasn't interested at all. also called a customer a liar for bringing back in repairs they did not do correctly as verified by insurance. The response was we have not made a mistake in 30 years, well you made a mistake telling us you don't need our bu | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Shantell Young

I don’t know why I thought differently! I reached out to VW Gainesville because my engine light came on. I was inform that my ABS failed. VW Gainesville replaced my brakes and rotors so why is my ABS on my car failing. I also found out that I need a tune up. I called VW Gainesville and I was informed that I needed to speak with Mike. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ J Cordero

Purchased a new vehicle here and it has been the best experience in a car dealership I had so far. Communication with the Sale Manager via email before visiting the dealership was outstanding. She answered all of my questions promptly. At the dealership, Michael Jones, our Sales Advisor was very friendly and easy to talk to; they ar | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ April Covington

Discussed, Worst dealership I have ever experienced. Negative 5 stars! Made appointment on 10-30-24, come appointment day 11-7-24 with no advance notification that they over booked their appointments by 3 to 4 hrs. Then told by Edwin I had to remake a different appointment because of a defaulted hood lach release that VW previously | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Andrea Guzman-Garcia

The process of purchasing my vehicle went well and the sales team is great, but in only two months of purchasing a brand new car, I've been in and out over 4 times for the same issue that won't get resolved. They keep asking to take the car back to check out the issue ad nauseam, without resolution or consideration of my time and res | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Brette Bigelow

Everyone at Volkswagen of Gainesville went above and beyond to not only meet, but exceed my expectations. I had the pleasure of working with Stephen and Matt, and they were both very accommodating, patient and informative throughout the entire process. When the vehicle I wanted was not available at their dealership, Stephen put conti | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Annie Gomez

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10/21/2024 12:00:00 AM | Google

★★★★★ Brown

Very helpful, knowledgeable and professional. All my needs were met and all my concerns were addressed. | Read Full Review

10/16/2024 12:00:00 AM | DealerRater

★★★★★ Brown

Very helpful, knowledgeable and professional. All my needs were met and all my concerns were addressed. | Read Full Review

10/16/2024 12:00:00 AM | Cars.com

★★★★★ Nerina B

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10/14/2024 12:00:00 AM | Google

★★★★★ Brittany McLean

Bought the 2023 VW Atlas CrossSport R Line. This SUV is a beast and I love it so much. This is my 3rd VW purchase and it has exceeded all of my expectations. My car buying experience was seamless. My sales consultant, Stephen was knowledgeable and very kind. He got me where I wanted my payments to be and I was in and out in about 4 h | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Daniel Koontz

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10/10/2024 12:00:00 AM | Google

★★★★★ francesmckinney44

Caring, thoughtful and very professional . I was so very appreciative of my service. Thank you for everything. | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ wnkj525

A great experience with Justin as our sales associate. He was upfront and honest with us and aided in our ultimate decision to purchase our vehicle. We were also granted the trade-in amount that we were given using the website for the trade-in estimate. | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ wnkj525

A great experience with Justin as our sales associate. He was upfront and honest with us and aided in our ultimate decision to purchase our vehicle. We were also granted the trade-in amount that we were given using the website for the trade-in estimate. | Read Full Review

10/6/2024 12:00:00 AM | Cars.com

★★★★★ francesmckinney44

Caring, thoughtful and very professional . I was so very appreciative of my service. Thank you for everything. | Read Full Review

10/6/2024 12:00:00 AM | Cars.com

★★★★★ Ashleigh Jennings

Everyone at Volkswagen of Gainesville was super helpful! Edwin Phillips is a great mechanic and has worked on my car every time I bring it in. Which honesty has not been often because my Atlas is a great vehicle! Edwin keeps me updated the whole time. I love my Volkswagen!! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Gordin Joseph

The service experience was great .the hospitality was awesome . And the staff was well mannered and professional would recommend to anyone I no thanks Vw I love my atlas ?????? | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ barbaraont

Freddie was very professional, straightforward and transparent. He made the process go very smoothly and provided excellent customer service. | Read Full Review

9/23/2024 12:00:00 AM | DealerRater

★★★★★ barbaraont

Freddie was very professional, straightforward and transparent. He made the process go very smoothly and provided excellent customer service. | Read Full Review

9/23/2024 12:00:00 AM | Cars.com

★★★★★ Ninetta & Jimmy La Russo

Freddie is the best | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ amo07

I met with Nate and Hannah for my vehicle purchase. Both were very polite, helpful and informative. Their customer service was excellent. Their “no pressure” approach made buying my car an enjoyable experience. | Read Full Review

9/19/2024 12:00:00 AM | DealerRater

★★★★★ amo07

I met with Nate and Hannah for my vehicle purchase. Both were very polite, helpful and informative. Their customer service was excellent. Their “no pressure” approach made buying my car an enjoyable experience. | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ Tmendz

The process was quick and simple. Justin was great. I would definitely recommend in a future. | Read Full Review

9/18/2024 12:00:00 AM | Cars.com

★★★★★ Tmendz

The process was quick and simple. Justin was great. I would definitely recommend in a future. | Read Full Review

9/18/2024 12:00:00 AM | DealerRater

★★★★★ Rowdy Turner

Becky in service went above and beyond! Thank you! | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ christopherloeschman

Freddie was awesome! Everything was ready when I got there . The financial plan was as promised. The car is just what I want and the finance manager was professional and very helpful. I traveled 1 1/2 hours to get this car and would definitely do it again | Read Full Review

9/17/2024 12:00:00 AM | DealerRater

★★★★★ christopherloeschman

Freddie was awesome! Everything was ready when I got there . The financial plan was as promised. The car is just what I want and the finance manager was professional and very helpful. I traveled 1 1/2 hours to get this car and would definitely do it again | Read Full Review

9/17/2024 12:00:00 AM | Cars.com

★★★★★ mdavis5019

Thank you to Nate and Hannah for making my decision to purchase from VW of Gainesville an easy one, given your great customer service. | Read Full Review

9/16/2024 12:00:00 AM | Cars.com

★★★★★ mdavis5019

Thank you to Nate and Hannah for making my decision to purchase from VW of Gainesville an easy one, given your great customer service. | Read Full Review

9/16/2024 12:00:00 AM | DealerRater

★★★★★ Brittany Barraza

I had such a great experience at VW of Gainesville. Alex was wonderful, and made the dreaded car buying experience a positive one. Thanks for everything! | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ BBarr

Everyone was great to work with. Alex was wonderful, and made the process of buying a car easy! | Read Full Review

9/14/2024 12:00:00 AM | DealerRater

★★★★★ BBarr

Everyone was great to work with. Alex was wonderful, and made the process of buying a car easy! | Read Full Review

9/14/2024 12:00:00 AM | Cars.com

★★★★★ Robert Barrington

Freddie was great to work with very professional and helped me find a great vehicle. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Sunnie Petric

They helped my son who is a full time student at UF. Both managers of the parts and service department ordered the necessary parts and finished his car immediately. It was a relief- they treated him as if he was a family member. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ TerZa Real Estate

The entire team at Volkswagen Gainesville was amazing. From the salesman to the sales manager, financing and the service dept. They took time to help us in every aspect. We will purchase from them again. We will also service our car there. Thank you to the entire team for a smooth experience. | Read Full Review

9/11/2024 12:00:00 AM | DealerRater

★★★★★ TerZa Real Estate

The entire team at Volkswagen Gainesville was amazing. From the salesman to the sales manager, financing and the service dept. They took time to help us in every aspect. We will purchase from them again. We will also service our car there. Thank you to the entire team for a smooth experience. | Read Full Review

9/11/2024 12:00:00 AM | Cars.com

★★★★★ Keenen Espinal

I had an amazing experience purchasing my vehicle from this location, but unfortunately I came back for a warranty-related issue as my driver seat developed a squeaking sound. I’ve been dealing with David Shoenberger as he was my assigned service advisor, and he has made this an absolute horrible experience. I’ve come back three time | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ plamm

Great dealership and sales team. Freddie was great. Would absolutely return to this great dealership. | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ plamm

Great dealership and sales team. Freddie was great. Would absolutely return to this great dealership. | Read Full Review

9/4/2024 12:00:00 AM | Cars.com

★★★★★ audriannamiya9

I had a very good experience with Salesman Alex, he made sure the vehicle fit all my needs and that I was comfortable with my purchase before leaving the dealership. | Read Full Review

8/31/2024 12:00:00 AM | Cars.com

★★★★★ audriannamiya9

I had a very good experience with Salesman Alex, he made sure the vehicle fit all my needs and that I was comfortable with my purchase before leaving the dealership. | Read Full Review

8/31/2024 12:00:00 AM | DealerRater

★★★★★ Faith Eileen von Guggenberg

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8/30/2024 12:00:00 AM | Google

★★★★★ Menachem Schulgasser

My experience of the service department is typical of why dealerships have a bad reputation. I wouldn't go back there. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Kentrell Winters

Please visit! You won’t regret it. Our salesman ALEX, is by far one of the best humans alive, aside from being such a great, personable salesman. We traveled from Georgia 2ish hours away, most of our service was done over the phone with fast, extreme care, and attention to our needs. We tried the dealerships in our own areas and was | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Gabriela Oliva

My 2017 Volkswagen Jetta needed a diagnostic because several dashboard lights were coming on. This issue occurred on a Saturday, and I called Volkswagen, where I spoke with Chris. He was incredibly helpful and attentive from the start. Despite having a busy day with only a few technicians and over ten jobs, Chris was committed to get | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ layla carlock

Very pleasant experience | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Andrew Perry

I feel satisfied with the deal I got. It took a bit of haggling to get what actually was a normal price for the vehicle, but the sales staff were not too pushy to avoid it. They were all very helpful and kind. | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ Andrew Perry

I feel satisfied with the deal I got. It took a bit of haggling to get what actually was a normal price for the vehicle, but the sales staff were not too pushy to avoid it. They were all very helpful and kind. | Read Full Review

8/22/2024 12:00:00 AM | Cars.com

★★★★★ lorree5612

Alex always makes it a pleasure to purchase a car, makes the daunting and timely process fun and yet knowledgeable from start to finish. Thank you ALex!! | Read Full Review

8/21/2024 12:00:00 AM | Cars.com

★★★★★ lorree5612

Alex always makes it a pleasure to purchase a car, makes the daunting and timely process fun and yet knowledgeable from start to finish. Thank you ALex!! | Read Full Review

8/21/2024 12:00:00 AM | DealerRater

★★★★★ Samuel

This people ar a bunch of scammers. All this people that they call TECHNICIAN need to go back to to school and learn how to be a real TECHNICIAN and stop guessing and making a mess on this vehicle that going throughout this dealer. Like thy do mine. | Read Full Review

8/20/2024 12:00:00 AM | Cars.com

★★★★★ plamm

Great experience. Everyone was super helpful. Smooth process from start to finish. Would come back. | Read Full Review

8/19/2024 12:00:00 AM | Cars.com

★★★★★ plamm

Great experience. Everyone was super helpful. Smooth process from start to finish. Would come back. | Read Full Review

8/19/2024 12:00:00 AM | DealerRater

★★★★★ SPOHONIEHERCULE8

Shoutout to Freddie for assisting me with buying my first car! He made the process very easy and answered any questions I had. I would definitely recommend VW of Gainesville and Freddie. | Read Full Review

8/18/2024 12:00:00 AM | DealerRater

★★★★★ Deborah Parker

We have dealt with VW Gainesville for 4 years. We drive all the way from Jacksonville to Gainesville because of our trust in this dealership. Our service has always very positive. We have bought 4 vehicles and had truly excellent service, the best in all my car experiences. We will definitely be back again for our next vehicle. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ SPOHONIEHERCULE8

Shoutout to Freddie for assisting me with buying my first car! He made the process very easy and answered any questions I had. I would definitely recommend VW of Gainesville and Freddie. | Read Full Review

8/18/2024 12:00:00 AM | Cars.com

★★★★★ jaspernorwood

The service was great and I was able to purchase the right car for my family. The salesman Alex was very helpful and I would recommend all of my friends and family to visit Volkswagen of Gainesville. | Read Full Review

8/15/2024 12:00:00 AM | Cars.com

★★★★★ Ashley.macsuga

Excellent service and assistance picking the just right vehicle! I would love to work with this dealership again. | Read Full Review

8/15/2024 12:00:00 AM | Cars.com

★★★★★ Luke Langlois

Fair dealership and willing to work more for your business compared to others in the area. | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Paul O. Alala

This was a walkin and we do appreciate you accepted us in. This is an excellent especially that my wife had a child with her She waited patiently and was made feel at ease all over now that the child was everywhere Yes the car is great and runs just fine Also do appreciate the after advice amd the recommendation made Excellent Servic | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ jaspernorwood

The service was great and I was able to purchase the right car for my family. The salesman Alex was very helpful and I would recommend all of my friends and family to visit Volkswagen of Gainesville. | Read Full Review

8/15/2024 12:00:00 AM | DealerRater

★★★★★ Ashley.macsuga

Excellent service and assistance picking the just right vehicle! I would love to work with this dealership again. | Read Full Review

8/15/2024 12:00:00 AM | DealerRater

★★★★★ Olivia Allen

I had the best experience at this dealership!! Everyone was so helpful and made the buying experience as pleasant as buying a car can be. Thank you to the staff especially Becky for being so good at explaining the features of the car to my 16year old, she’s one happy girl!!!?? | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ rburke7

Buyer beware! Strongly suggest you do NOT purchase from this dealer. Their business practices are less than ethical. We signed a 6.24% interest agreement only for it to be 6.43% on the contract and an "additional interest rate" of 3.39. There is also an increased price if you don't finance with them, which is NOT listed on the websit | Read Full Review

8/12/2024 12:00:00 AM | DealerRater

★★★★★ rburke7

Buyer beware! Strongly suggest you do NOT purchase from this dealer. Their business practices are less than ethical. We signed a 6.24% interest agreement only for it to be 6.43% on the contract and an "additional interest rate" of 3.39. There is also an increased price if you don't finance with them, which is NOT listed on the websit | Read Full Review

8/12/2024 12:00:00 AM | Cars.com

★★★★★ Rob

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8/11/2024 12:00:00 AM | Google

★★★★★ Gabriel Flambert

Car dealerships and salesmen often get a bad wrap, and it’s rarely unwarranted. Well, VW of Gainesville is definitely one of those who DO NOT fit the stereotype. My experience at the dealership, starting with Nate in sales, and ending with Michael in finance, was nothing short of EXCEPTIONAL. I felt like I was dealing with people who | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Jwspicer7903

Freddy was amazing and a very good asset to your dealership.bery good at what he does | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ Jwspicer7903

Freddy was amazing and a very good asset to your dealership.bery good at what he does | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ guzman.andreat

Incredible team! Very happy with my purchase and the customer service provided by Nate. i am excited to be part of the VW family | Read Full Review

8/8/2024 12:00:00 AM | Cars.com

★★★★★ guzman.andreat

Incredible team! Very happy with my purchase and the customer service provided by Nate. i am excited to be part of the VW family | Read Full Review

8/8/2024 12:00:00 AM | DealerRater

★★★★★ Dallas Mesa

Freddie was a great salesperson to work with. He was patient, not a typical pushy salesman, and got a us great deal on an Atlas SE. 5 out of 5 recommend working with him. | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Chris

Short summary: my experience at VW of Gainesville have been good and I don't mind returning for service. People are friendly and their service met my needs. The Good: The people are friendly, respectful and do take care of you well. The dealership itself is nice and clean. When I bought my car from them it was a generally good exper | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Cheryl Brown

Our car was just inspected by another mechanic yesterday, VW of Gainesville charged us $3,910.54 for what we were told was a fire hazard and could have serious consequences, it was to seal the timing covers which are still leaking and are known to leak in these 2.0. They did not do plugs with coils. The book time is 7 hours, which | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ ceades51

My experience at. Volkswagen of Gainesville was phenomenal. I would highly recommend this data ship. | Read Full Review

8/5/2024 12:00:00 AM | DealerRater

★★★★★ ceades51

My experience at. Volkswagen of Gainesville was phenomenal. I would highly recommend this data ship. | Read Full Review

8/5/2024 12:00:00 AM | Cars.com

★★★★★ mrrobtwilliams

I had a very positive experience when I went to Volkswagen this time to purchase a Vehicle. Becky was awesome. I appreciated her help. She made the whole visit and purchase of my new vehicle so stress free. | Read Full Review

8/4/2024 12:00:00 AM | Cars.com

★★★★★ Tristan Driggers

Nate was great! He was super nice and helpful. The dealership was nice too. Very happy to get my first car from here! | Read Full Review

8/4/2024 12:00:00 AM | Cars.com

★★★★★ Tristan Driggers

Nate was great! He was super nice and helpful. The dealership was nice too. Very happy to get my first car from here! | Read Full Review

8/4/2024 12:00:00 AM | DealerRater

★★★★★ mrrobtwilliams

I had a very positive experience when I went to Volkswagen this time to purchase a Vehicle. Becky was awesome. I appreciated her help. She made the whole visit and purchase of my new vehicle so stress free. | Read Full Review

8/4/2024 12:00:00 AM | DealerRater

★★★★★ mariia.yablonska

I had a good experience with my visit to Volkswagen (Gainesville). I received answers to all my questions and was very satisfied with the visit | Read Full Review

8/3/2024 12:00:00 AM | DealerRater

★★★★★ Manimala Torres

My parents have gotten their Volkswagen cars from this dealership for almost two decades, and I have now just gotten my second lease from here as well. Volkswagen was not my first car, but I love the cars I get and have only ever had good experiences here. Most recently, I was helped by a wonderful person named Becky. I had come by t | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ mariia.yablonska

I had a good experience with my visit to Volkswagen (Gainesville). I received answers to all my questions and was very satisfied with the visit | Read Full Review

8/3/2024 12:00:00 AM | Cars.com

★★★★★ Roger Frank

Everything was top notch from arrival to departure - well done. David, once again, did an excellent job in handling my Jetta. | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Jason.r.brower

Honest and straightforward. Made the buying process as easy as could be. Really appreciate the time, effort and accommodation, but especially the honesty. Thanks Freddie!! | Read Full Review

7/31/2024 12:00:00 AM | DealerRater

★★★★★ woodwardkt

Justin made buying a car a pleasure. I would definitely recommend Gainesville VW. I traveled over 100 miles to visit this dealership. Great service | Read Full Review

7/31/2024 12:00:00 AM | DealerRater

★★★★★ woodwardkt

Justin made buying a car a pleasure. I would definitely recommend Gainesville VW. I traveled over 100 miles to visit this dealership. Great service | Read Full Review

7/31/2024 12:00:00 AM | Cars.com

★★★★★ Jason.r.brower

Honest and straightforward. Made the buying process as easy as could be. Really appreciate the time, effort and accommodation, but especially the honesty. Thanks Freddie!! | Read Full Review

7/31/2024 12:00:00 AM | Cars.com

★★★★★ Daniela Nunez

Freddie was knowledgeable, professional, and kind. We were in and out within 2 hours with our new car. The whole experience was great! I would 100% recommend Freddie if you need to purchase or lease a new vehicle. Thank you Freddie! | Read Full Review

7/29/2024 12:00:00 AM | Cars.com

★★★★★ Daniela Nunez

Freddie was knowledgeable, professional, and kind. We were in and out within 2 hours with our new car. The whole experience was great! I would 100% recommend Freddie if you need to purchase or lease a new vehicle. Thank you Freddie! | Read Full Review

7/29/2024 12:00:00 AM | DealerRater

★★★★★ Melissa Aguiar

I had a fantastic experience purchasing my first car thanks to Justin Butler at Volkswagen of Gainesville! He was super helpful, kind, and accommodating throughout the entire process. Thanks Justin and VW Gainesville! | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Gigi1970 (Gigi1970)

RIP OFF ALERT! We recently had an absolutely terrible experience with the Volkswagen of Gainesville Florida service department. They charged us an outrageous $80 just for changing a setting! This is unacceptable. I demand a refund for the $80 and for them to make this right. What was supposed to be a simple oil change turned into a | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ cherylsweet30

Greetings and customer service was excellent not only by my salesman but entire staff. My purchase process was very pleasant no stress at all. Overall experience 10/10 | Read Full Review

7/27/2024 12:00:00 AM | DealerRater

★★★★★ cherylsweet30

Greetings and customer service was excellent not only by my salesman but entire staff. My purchase process was very pleasant no stress at all. Overall experience 10/10 | Read Full Review

7/27/2024 12:00:00 AM | Cars.com

★★★★★ Amanda Eakins

Complete waste of time and dishonest to get you in the door. I called with very specific expectations and was told they could 100% be met, I just needed to come in to complete a phone interview with the bank. I got there and it was like nothing was ever talked about previously. They attempted to say that being $100 over on the paymen | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Sonya Brisbane

Excellent service. The buying and trading process was a breeze and the staff is so helpful. I would highly recommend this dealership. | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ rsrey16

We had a good experience with our visits to Volkswagen of Gainesville. Communication was excellent both while we were on site and through followup texts with information. We worked with Ryan and he was pleasant and knowledgeable. | Read Full Review

7/26/2024 12:00:00 AM | DealerRater

★★★★★ rsrey16

We had a good experience with our visits to Volkswagen of Gainesville. Communication was excellent both while we were on site and through followup texts with information. We worked with Ryan and he was pleasant and knowledgeable. | Read Full Review

7/26/2024 12:00:00 AM | Cars.com

★★★★★ Kris Watson

Best experience hands down. Becky was fantastic and patient. Daniel worked hard to get me in a car. Everyone is so nice and respectful. 10/10 would recommend to everyone. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ leejess090

Freddie, Alex, and Heather have been phenomenal. My car buying experience here is by far the best I have ever experienced. If I ever need to come back, I will be coming here for sure!! Thank you everyone! | Read Full Review

7/24/2024 12:00:00 AM | DealerRater

★★★★★ leejess090

Freddie, Alex, and Heather have been phenomenal. My car buying experience here is by far the best I have ever experienced. If I ever need to come back, I will be coming here for sure!! Thank you everyone! | Read Full Review

7/24/2024 12:00:00 AM | Cars.com

★★★★★ Sonya

Excellent service! Helpful staff. Always willing to negotiate. Pleasant atmosphere. Great people. Thank you for your service. | Read Full Review

7/21/2024 12:00:00 AM | Cars.com

★★★★★ Sonya

Excellent service! Helpful staff. Always willing to negotiate. Pleasant atmosphere. Great people. Thank you for your service. | Read Full Review

7/21/2024 12:00:00 AM | DealerRater

★★★★★ Iulanta Iulanta

I am very thankful to the staff of Volkswagen of Gainesville! Everyone is very welcoming and friendly. It is a pleasure to have a conversation with the workers there. Extremely thankful to Edwin for his patience and consultation. He takes his time to explain terms I don't understand to provide best service. Also, it is great to know | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Julia Danielle

Terrible customer service. I’ve dealt with the same guy on three different occasions who was absolutely rude. He charged me 80$ for an “inconvenience” fee because they changed a setting on my center console screen. When I’ve brought my vehicle in THREE different occasions to have the same issue looked at. Told me “my guys need to get | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Lavonne Miller

This dealership disappointed me to the point where I don't want to drive the TAOS I have. I caught Daniel Parker (general manager), David (service advisor) , and Edwin (desk person) in a blatant lie. I took my TAOS in for an oil change. The screws to the splash guard were taken out and replaced with "clamps." I didn't realize the scr | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ christopher.fricker

Drove 150+ miles to buy a car after remotely discussing and negotiating with the Internet sales manager. After an agreed upon price in writing, drove 3 hours to the dealership only to be told that the price could not be honored, spent a considerate amount of time negotiating again, had to settle paying $1500 more than agreed upon ini | Read Full Review

7/11/2024 12:00:00 AM | DealerRater

★★★★★ christopher.fricker

Drove 150+ miles to buy a car after remotely discussing and negotiating with the Internet sales manager. After an agreed upon price in writing, drove 3 hours to the dealership only to be told that the price could not be honored, spent a considerate amount of time negotiating again, had to settle paying $1500 more than agreed upon ini | Read Full Review

7/11/2024 12:00:00 AM | Cars.com

★★★★★ C

Drove 150+ miles to buy a car after remotely discussing and negotiating with the Internet sales manager. After an agreed upon price in writing, drove 3 hours to the dealership only to be told that the price could not be honored, spent a considerate amount of time negotiating again, had to settle paying $1500 more than agreed upon ini | Read Full Review

7/11/2024 12:00:00 AM | Google

★★★★★ pault023

Great service. No hard sell. Listened to what I was looking for and I ended up with what I wanted | Read Full Review

7/10/2024 12:00:00 AM | DealerRater

★★★★★ pault023

Great service. No hard sell. Listened to what I was looking for and I ended up with what I wanted | Read Full Review

7/10/2024 12:00:00 AM | Cars.com

★★★★★ smagwheel

The process was great and Freddie my Sales Rep was awesome. Great service all the way. | Read Full Review

7/7/2024 12:00:00 AM | Cars.com

★★★★★ smagwheel

The process was great and Freddie my Sales Rep was awesome. Great service all the way. | Read Full Review

7/7/2024 12:00:00 AM | DealerRater

★★★★★ Rodrigo

Justin is a great seller. He made the experience of buying a new car so easy. I am very happy with my new car | Read Full Review

7/7/2024 12:00:00 AM | DealerRater

★★★★★ Cory Lowe

Had initial trouble with a purchase but concerns/challenges were addressed. Satisfied with the resolution and purchase. | Read Full Review

7/7/2024 12:00:00 AM | Google

★★★★★ Rodrigo

Justin is a great seller. He made the experience of buying a new car so easy. I am very happy with my new car | Read Full Review

7/7/2024 12:00:00 AM | Cars.com

★★★★★ Cory Lowe

Negotiations start in the finance office, so don’t negotiate until you are back there. Everything a salesperson tells you about the dealer fees and the advantage program may be a lie. Lying and additional fees seem to be a part of the culture at this and every other Morgan auto group dealer. | Read Full Review

7/6/2024 12:00:00 AM | Google

★★★★★ Mary Leslie Robinson

Once again I received excellent service at VW of Gainesville! As quickly as possible, my car is taken care of and it is such a relief to be able to trust the quality of care. | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ cama99

Poor Misinformed about vehicles. Misinformed about payment methods. Then barraged with numerous text messages unnecessarily. | Read Full Review

7/4/2024 12:00:00 AM | DealerRater

★★★★★ cama99

Poor Misinformed about vehicles. Misinformed about payment methods. Then barraged with numerous text messages unnecessarily. | Read Full Review

7/4/2024 12:00:00 AM | Cars.com

★★★★★ k.smith350

My husband and I bought a used car and we are pleased with our experience. | Read Full Review

7/1/2024 12:00:00 AM | Cars.com

★★★★★ k.smith350

My husband and I bought a used car and we are pleased with our experience. | Read Full Review

7/1/2024 12:00:00 AM | DealerRater

★★★★★ Francisco Conde

Excellent service and attention to detail. | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Channingpalmer16

Excellent service team that always breaks down my maintenance into simple terms and leaves the decision up to me. | Read Full Review

6/30/2024 12:00:00 AM | DealerRater

★★★★★ Channingpalmer16

Excellent service team that always breaks down my maintenance into simple terms and leaves the decision up to me. | Read Full Review

6/30/2024 12:00:00 AM | Cars.com

★★★★★ Barbara Reardon

| Read Full Review

6/28/2024 12:00:00 AM | Google

★★★★★ Tina Lamb

So pleased with the service and staff at this dealership! My advisor worked hard to get my car fixed and back to me as fast as possible. Inspection video provided was excellent. Would highly recommend this dealership! | Read Full Review

6/27/2024 12:00:00 AM | Google

★★★★★ dblochkell

Overall process was easy. Got a good rate & trade in value. No haggling experience. Best dealership I have found in the area. | Read Full Review

6/26/2024 12:00:00 AM | DealerRater

★★★★★ dblochkell

Overall process was easy. Got a good rate & trade in value. No haggling experience. Best dealership I have found in the area. | Read Full Review

6/26/2024 12:00:00 AM | Cars.com

★★★★★ deenoll58

Very professional and considerate, they took their time and explained everything so I understood. They reassured my approval to me, and got me a loan for a vehicle when no one else could. | Read Full Review

6/24/2024 12:00:00 AM | Cars.com

★★★★★ CRISTELLI3

This dealership is on top of all needs of the purchaser. They are my new family. | Read Full Review

6/24/2024 12:00:00 AM | Cars.com

★★★★★ deenoll58

Very professional and considerate, they took their time and explained everything so I understood. They reassured my approval to me, and got me a loan for a vehicle when no one else could. | Read Full Review

6/24/2024 12:00:00 AM | DealerRater

★★★★★ CRISTELLI3

This dealership is on top of all needs of the purchaser. They are my new family. | Read Full Review

6/24/2024 12:00:00 AM | DealerRater

★★★★★ deenoll58

They went above and beyond to get me approved and get me a vehicle when noon else could. Very friendly and understanding. | Read Full Review

6/22/2024 12:00:00 AM | DealerRater

★★★★★ deenoll58

They went above and beyond to get me approved and get me a vehicle when noon else could. Very friendly and understanding. | Read Full Review

6/22/2024 12:00:00 AM | Cars.com

★★★★★ DOTTIEMCGUIRKHERRING

Alex was a very polite and courteous salesman. Would always recommend him. Give him a raise | Read Full Review

6/20/2024 12:00:00 AM | Cars.com

★★★★★ DOTTIEMCGUIRKHERRING

Alex was a very polite and courteous salesman. Would always recommend him. Give him a raise | Read Full Review

6/20/2024 12:00:00 AM | DealerRater

★★★★★ kelzoni

Car buying is never a fun experience, but Freddie and Michael made it so easy and seamless. They were never pushy and explained everything to me. Definitely will be back for our next car. | Read Full Review

6/18/2024 12:00:00 AM | DealerRater

★★★★★ kelzoni

Car buying is never a fun experience, but Freddie and Michael made it so easy and seamless. They were never pushy and explained everything to me. Definitely will be back for our next car. | Read Full Review

6/18/2024 12:00:00 AM | Cars.com

★★★★★ Nathan Bash

| Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Mschultz9271

This staff here is exceptional! They will do everything in their power to make sure you have a pleasant and comfortable experience! ?? | Read Full Review

6/12/2024 12:00:00 AM | DealerRater

★★★★★ Mschultz9271

This staff here is exceptional! They will do everything in their power to make sure you have a pleasant and comfortable experience! ?? | Read Full Review

6/12/2024 12:00:00 AM | Cars.com

★★★★★ Erica Kim

I don't typically write reviews but I believe one of my most recent visits deserves one. I took my car for service last Thursday and the service advisor Chris wasn't the most professional. He got most of the job done but when I first parked my car and went inside, I told him that I believed that I needed to get my rear brake pads rep | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Kevin Conklin

Put me with a very shady bank to repay my loan. Love the car. Hate that i have to pay $10 processing fee to make a payment. Thanks for nothing i guess... | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Austin Fladland

First off, the service advisors and service technicians are wonderful. Management would rather overcharge for parts leading to out of pocket costs (with a warranty plan in place), than work to ensure returning business. Happy to take my business elsewhere. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Melissa

1st time using their service department. David S. was awesome - I appreciated the feedback and updates throughout the day. | Read Full Review

6/10/2024 12:00:00 AM | DealerRater

★★★★★ Melissa

1st time using their service department. David S. was awesome - I appreciated the feedback and updates throughout the day. | Read Full Review

6/10/2024 12:00:00 AM | Cars.com

★★★★★ Charlotte Martin

Great experience and couldn’t recommend Ryan Salina enough! He was super friendly, transparent about pricing, and was a huge asset in our decision making on exactly what car would be best for our family and budget. | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ rayinnaplesfla

Friendly staff! 1000% better experience than with any other dealership I have bought vehicles from. Definitely will recommend them to family and friends. | Read Full Review

6/5/2024 12:00:00 AM | DealerRater

★★★★★ rayinnaplesfla

Friendly staff! 1000% better experience than with any other dealership I have bought vehicles from. Definitely will recommend them to family and friends. | Read Full Review

6/5/2024 12:00:00 AM | Cars.com

★★★★★ William Mack

Horrible. Not trying to help no1. 2nd bad experience at a VW place. I will never try a VW dealership again. Have a great day | Read Full Review

6/5/2024 12:00:00 AM | Google

★★★★★ Lori Palmer

| Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ eulacobb49

Had a great experience. Everyone was awesome! Justin went above and beyond to help me find the right car.I will be a vw member for life. Thank you again to all the staff for making this transition easy! | Read Full Review

6/3/2024 12:00:00 AM | DealerRater

★★★★★ eulacobb49

Had a great experience. Everyone was awesome! Justin went above and beyond to help me find the right car.I will be a vw member for life. Thank you again to all the staff for making this transition easy! | Read Full Review

6/3/2024 12:00:00 AM | Cars.com

★★★★★ sharonagosto3

Very friendly and helpful, is my second car I bought with them and I’m very happy with the service. | Read Full Review

5/30/2024 12:00:00 AM | Cars.com

★★★★★ sharonagosto3

Very friendly and helpful, is my second car I bought with them and I’m very happy with the service. | Read Full Review

5/30/2024 12:00:00 AM | DealerRater

★★★★★ SMITHSOLLY

I recommend VW to most everyone. They are very nice and very resendable. Alex has been there the longest and he is so nice. | Read Full Review

5/29/2024 12:00:00 AM | DealerRater

★★★★★ Adam Trudell

| Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ SMITHSOLLY

I recommend VW to most everyone. They are very nice and very resendable. Alex has been there the longest and he is so nice. | Read Full Review

5/29/2024 12:00:00 AM | Cars.com

★★★★★ trudellxa

Solid team. They were very personable and made me feel like they really cared about me as a person. | Read Full Review

5/28/2024 12:00:00 AM | Cars.com

★★★★★ trudellxa

Solid team. They were very personable and made me feel like they really cared about me as a person. | Read Full Review

5/28/2024 12:00:00 AM | DealerRater

★★★★★ annieday1158

The salesman did a great job, but the whole process took over four hours. We had to deal with three different people trying to get to a price that we were comfortable with. | Read Full Review

5/28/2024 12:00:00 AM | DealerRater

★★★★★ annieday1158

The salesman did a great job, but the whole process took over four hours. We had to deal with three different people trying to get to a price that we were comfortable with. | Read Full Review

5/28/2024 12:00:00 AM | Cars.com

★★★★★ doogie t

Great customer service from sales to service center. Just wished they kept more common parts like abs sensors and things on hand. Nothing worse than being without a vehicle for a 20 dollar part you can get autozone. Because dealer has to overnight it | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Sharon Agosto

Excellent service! My second time buying my car and they are awesome! Thanks guys! | Read Full Review

5/25/2024 12:00:00 AM | Google

★★★★★ marna.r.weston

Enticed by what looked like a super deal, we left with much more! Amber and Michael answered all of our questions and made coming to reasonable terms on the close enjoyable. The service is highly recommendable! | Read Full Review

5/24/2024 12:00:00 AM | DealerRater

★★★★★ marna.r.weston

Enticed by what looked like a super deal, we left with much more! Amber and Michael answered all of our questions and made coming to reasonable terms on the close enjoyable. The service is highly recommendable! | Read Full Review

5/24/2024 12:00:00 AM | Cars.com

★★★★★ Phil

My sales man Pablo was awsome and my wife’s and i experience with Gainesville volkswagon was very good every one was helpful. Mike in finance was awsome and Hannah very nice to work with. Down to earth people took time to understand where we needed to be money wise and made it work. I will recommend Gainesville VW to my family and fr | Read Full Review

5/22/2024 12:00:00 AM | Cars.com

★★★★★ Phil

My sales man Pablo was awsome and my wife’s and i experience with Gainesville volkswagon was very good every one was helpful. Mike in finance was awsome and Hannah very nice to work with. Down to earth people took time to understand where we needed to be money wise and made it work. I will recommend Gainesville VW to my family and fr | Read Full Review

5/22/2024 12:00:00 AM | DealerRater

★★★★★ Corinne Hohn

| Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Judith Oliverio

| Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Patricia Rodriguez

The service was great and Edwin Philips always helps me. But it's really expensive and I took a cupon and it wasn't accept it I was disappointed. | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ Jesusstrong

Sales Team and Finance were efficient and kind. ALL DIRTY CHAIRS NEED CLEANING ?? AND/OR REPLACING | Read Full Review

5/19/2024 12:00:00 AM | DealerRater

★★★★★ Jesusstrong

Sales Team and Finance were efficient and kind. ALL DIRTY CHAIRS NEED CLEANING ?? AND/OR REPLACING | Read Full Review

5/19/2024 12:00:00 AM | Cars.com

★★★★★ Dana Van Etten

| Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ JOHN CARLSON

Excellent level of service front to back. Christopher, my service advisor was very competent and helpful. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Chris Floyd

Wonderful experience!!! I highly recommend! Alex and Bree were amazing. They made the process easy and smooth. Go check them out for any vehicle not just VW. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Adam L

Everyone was great to work with, especially Justin! He was very helpful and made the whole process run smoothly. | Read Full Review

5/15/2024 12:00:00 AM | DealerRater

★★★★★ Adam L

Everyone was great to work with, especially Justin! He was very helpful and made the whole process run smoothly. | Read Full Review

5/15/2024 12:00:00 AM | Cars.com

★★★★★ cyoung21

Freddy and Brie were both extremely professional and listened to what my goals were and worked to ensure the transaction was as smooth as possible. The delivery and follow up post sale have been fantastic. I appreciate the attention to detail and work to ensure the customer satisfaction. | Read Full Review

5/13/2024 12:00:00 AM | Cars.com

★★★★★ cyoung21

Freddy and Brie were both extremely professional and listened to what my goals were and worked to ensure the transaction was as smooth as possible. The delivery and follow up post sale have been fantastic. I appreciate the attention to detail and work to ensure the customer satisfaction. | Read Full Review

5/13/2024 12:00:00 AM | DealerRater

★★★★★ turbonium89

By far the best experience at any car dealer ship i have had! Hannah in internet sales, Pablo, my car salesman, and Michael in Finance truly were amazing. They did everything they could to get me my dream car, the new 2024 volkswagen GTI, at the best rate! They were extremely welcoming, courteous, and made me feel apart of their fami | Read Full Review

5/12/2024 12:00:00 AM | DealerRater

★★★★★ turbonium89

By far the best experience at any car dealer ship i have had! Hannah in internet sales, Pablo, my car salesman, and Michael in Finance truly were amazing. They did everything they could to get me my dream car, the new 2024 volkswagen GTI, at the best rate! They were extremely welcoming, courteous, and made me feel apart of their fami | Read Full Review

5/12/2024 12:00:00 AM | Cars.com

★★★★★ Sarah McDonald

Worst customer service I’ve ever experienced. Scammers | Read Full Review

5/10/2024 12:00:00 AM | Google

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