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Volkswagen of Wesley Chapel

★★★★★(76)read reviews

26500 Silver Maple Pkwy, Wesley Chapel, FL 33544

(855) 960-2029 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Anthony Nickels
Without a doubt one of the best dealerships I’ve ever worked with. If you ever need service don’t go any further than speaking to Craig. He has your best interests in mind and takes the time to get to know you and remember you! I never leave unsatisfied thanks to Craig! | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Linda Amber
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5/5/2025 12:00:00 AM | Google
★★★★★ Donald Kinzer
Work was done timely and kept informed of all situations and was informed what was done today and what will be needed in the future | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Celina McIntosh
Great communication, quick service turn around. Very helpful! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ janet hyland
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5/2/2025 12:00:00 AM | Google
★★★★★ Aleysha Haynes
devin helped me out yesterday their service department is speedy and so kind! joseph was also very friendly and caring about our car troubles! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Juan Gonzalez
Felt a bit over priced for the service being done as expected at a dealership and sloppy service workmanship but got the job done | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Bill Mann
Friendly staff, kept us informed with detailed video. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Amelia Fox
Zach was fantastic at answering all of my service questions and helping get my vehicle checked out quickly. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Tara
Service always does a decent job with our 2019 Tiguan and my wait time was decent! | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Wesley Johnson
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4/28/2025 12:00:00 AM | Google
★★★★★ Kimberly Krotofil
Zach, in the service department was great! | Read Full Review
4/27/2025 12:00:00 AM | Google
★★★★★ Esmeralda
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4/27/2025 12:00:00 AM | Google
★★★★★ Mohamed Salah Ahmed
Devin didn’t properly check if the maintenance on the recalls were done correctly. ID4 had a door handle recall where all four handles needed to be changed come to find out a few days later that one of the doors were not opening from the outside had to make another appointment which took another week. It is probably not Devon’s fault | Read Full Review
4/26/2025 12:00:00 AM | Google
★★★★★ Garry Thasho
Possibly the best end to end service experience in my 50 years of car ownership. Understood the requirements, was prepared, and executed flawlessly. 5 stars. | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Akram Audi
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4/24/2025 12:00:00 AM | Google
★★★★★ Audrey Scott
I had a dead car battery and no one to jump it. Even though they were super busy Craig was understanding and flexible with me. I wasn’t able to get it jumped the day I called but had someone to assist the next day. He fit me in first thing in the morning and had me in and out. Would highly suggest to anyone in need! | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Debra Battistella
As always, easy to schedule, friendly and competent staff, work completed in a timely manner. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Lewis Klupacs
Most of the time the car buying process is very painfull (like getting a root canal) but Vincent and Pat made the experience very enjoyable, with their knowledge, professionalism and sense of humor. Everything was straight forward and transparent. We will definitely purchase from here again in the future and would highly recommend a | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Garrett Jordan
Craig was great! Quick and easy oil change. Friendly and great customer service. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Euviane Pierre
Great service , paid attention to all the details and fixed mi issues promptly. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ George roach
Very friendly and fast service thank you again | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ April Cozart
Devin M in service was a pleasure to work with. He helped facilitate repairs with my third party car warranty and handled it with ease even though I know it was a painstaking process working with SilverRock and Carvana. He was the perfect example of top notch customer service and that’s what encourages customers to return back to the | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Julie Lambdin Merritt
Got free pizza, we had to wait-but it was free | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Alexandra Kelly
Drop 2 hours, spoke with their online appointments person a day prior and gave them the exact vehicle we were interested in. We arrived on time. Unfortunately the vehicle had come in on a trade in 2 weeks prior and we were shown a filthy car. No detailing was ever done although they had amor notice and we had a set appointment. | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Laura Lange
Excellent service, got me in right away. Great communication and very professional. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Lana S
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4/15/2025 12:00:00 AM | Google
★★★★★ Jose Rodriguez
Wesley Chapel VW has always gone above and beyond to make my service experience pleasant and affordable. Thank you Zach LeClaire & team! Please keep up the great work!! | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ Astrid Olsen
I had an appointment for an oil change then was told it would be over an hour and a half Wait only after I wouldn’t upcharge my service the customer next to me was offered a $50 discount on his oil change right in front of me then I was disturbed to see employees personal info posted by the service counter if that was my place of em | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ steven sheppard
Dimitry and javon we're so amazing. They made the process painless and fun. They went above and beyond to make the deal happen and we're able to get us the car we needed that was not on the lot the same day! If your looking for a car and great customer service this is the place to go to. | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ shivinder narwal
Craig is exceptional service manager, very helpful ?? | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Dominick Mraz
Had a great experience buying my used truck from the sales rep John. After a little over a month my radiator blew however and Rob and John did everything they could to assist me getting my truck back on the road in time for my vacation. I cannot be more blessed or grateful for them and the service team at VW. Definitely a great team | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Justin Milbert
I went to Wesley Chapel Volkswagen to get a used car for my daughter. The car was what was advertised, however the “fees” were significant and not presented up front when we started negotiating. I did not like or appreciate the negotiation tactics that were used during the transaction. The price for the car was advertised, however th | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Skylyn Southerland
We had a great experience buying from this dealership. John was absolutely amazing to work with. He made sure to get us in a safe, reliable vehicle at a very good price. We didn’t feel pressured like we did at other dealerships. Definitely recommend buying from them and don’t forget to ask for John! | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ Sonya Herring
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4/10/2025 12:00:00 AM | Google
★★★★★ Frank Hanzlik
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4/10/2025 12:00:00 AM | Google
★★★★★ Elizabeth A
Craig was good. Helpful, provided valuable discounts on services, kept me up to date. Great service provider My only disappointment with VW is Craig was not able to get my tires checked for air or fill them up with aire as VW charges an additional $50 for that service. I think VW should do better. | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ M D
I had a very good experience buying a car at this dealership. The process was very smooth. They made it easy and comfortable, no pressure! I have been servicing my previous vehicle here for some time and the staff in general is great. Dimitry and Katie were amazing at helping me with my new purchase. Thank you for a great experience! | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ William Hall
My service advisor Craig was very professional and extremely pleasant to deal with. I drive out of my way to go to this location because of the excellent service I always receive. Keep up the great work! | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ Thomas Welch
They did not communicate AT ALL, using an old phone number despite me providing one when checking in for service. They when I called, they were awaiting a quote, but couldn’t tell me why.. found out that when your front sensors flake out, they blame it on rock chips, can’t show proof, and ohh just for fun, you have to replace em all… | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ Ron Kwiat
Excellent service and done on time. | Read Full Review
4/6/2025 12:00:00 AM | Google
★★★★★ Jose Ramos
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4/6/2025 12:00:00 AM | Google
★★★★★ Donreece Brown
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4/6/2025 12:00:00 AM | Google
★★★★★ Justin Crocker
Very nice people! Best experience I’ve had at any dealership. Got me in and out fairly quick I would say. | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Renee Bailey
Love this dealership, everyone has been so helpful especially when buying my first car ! Craig is GREAT, he is always so helpful and kind. Highly recommend anyone to come here ! Always a pleasure when I come in for my regular car maintenance. I always feel like I’m getting taken care of and I know my car is in safe hands ! | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Heather Kadur
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4/4/2025 12:00:00 AM | Google
★★★★★ Mike Drinnin
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4/3/2025 12:00:00 AM | Google
★★★★★ deb depratt
I got burnt by another dealership a few years back..car I wanted I was told there then got there a few hours later and magically it wasn't there and I had driven an hour so I'm careful after that by asking is it physically on your lot, I'm driving 45 min one way. Yes I'm told and assured a few hours before I arrived. Great. Get there | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Mas Cafe
This dealership has EXCELLENT customer service. In the service department, Craig is a world-class professional. He's friendly, personable, remembers your name!, efficient, on-time. What more could you ask for? | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Lucia Huerta
E 8 | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★ Brittany Vendlands
Jorge is an amazing sales man. He does not make you feel pressured when you’re looking for a car. He is very knowledgeable and helpful. So glad Jorge made my car buying experience stress free. Hands down the best. Make sure you ask for Jorge when you go looking! | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ Andrea Lydia
Awesome customer service from everyone thank you copper and Alvaro ! | Read Full Review
3/30/2025 12:00:00 AM | Google
★★★★★ Ashley Guest
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3/30/2025 12:00:00 AM | Google
★★★★★ elma prindle
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3/27/2025 12:00:00 AM | Google
★★★★★ Bhanu Kapila
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3/27/2025 12:00:00 AM | Google
★★★★★ emma ganley
Had to bring my Atlas in for a recall issue and making the appointment was easy and fast . Devin went above and beyond and even filled up my windshield fluid and it all only took 30 mins. | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★ Robert Day
Craig was very helpful. He explained everything and keep me updated on my vehicle’s status | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Mister Henry
Done way before promised | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Charmineh Arshadi
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3/25/2025 12:00:00 AM | Google
★★★★★ Will Nelson
This is my first time owning a Volkswagen and I had to take it to Wesley Chapel Volkswagen for a recall which Devin was very helpful and explained that would happen throughout the process even said it may take more than 2 to 3 hrs which it seemed shorter than that a very clean facility and everyone was super friendly and helpful I wi | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Yoshi Sutajito
I just want to give a huge shoutout to Chris and Nico from VW Wesley Chapel—they are truly the nicest people ever. My sister was stuck in their parking lot with a completely blown-out tire, alone in a different state for the first time, and they went above and beyond to take care of her. They reassured her, kept her calm, and made su | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ DT
Great experience | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Sasha Cunillera-Paez
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3/24/2025 12:00:00 AM | Google
★★★★★ Jessica Fernandez
Keep loving this place! Craig is always there for us in service for updates… Great team. Always the best. | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Kylie Tabor
my experience here was amazing. John was very nice and thorough. | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Wei Jia
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3/22/2025 12:00:00 AM | Google
★★★★★ karyn nicely
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3/21/2025 12:00:00 AM | Google
★★★★★ Jay Forsythe
Mr Hartman is my favorite guy - this dealership is the BEST I have dealt with in my buying lifetime. I appreciate the value you bring with the VW I love. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Katey Maguire
Carlos did a great job. Kept me informed about the status of my car and was extremely accommodating, provided me a loner car until mine was available and ready. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Jason Kuba
Quick and friendly | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Rao Vempaty
timely | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Jason Martin
I will never take my Golf R back there or any other car I have. The prices on parts and labor are ridiculous. I kept getting tests on parts they wanted to add. I tried to call my advisor, he wasn’t there. The advisor I spoke to was clueless about my car. I asked for the service manager, he took a message and I never heard back. After | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Mark Siebel
Very friendly service! | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Bon Vivant52
Christian,,Chris Hyland and Devin made sure the purchase of our Certified Altas was up to the Dealerships standard,,We will certainly buy our next car from here,,Thanks | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Terry Barnett
Thanks for the help | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ lance roberts
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3/16/2025 12:00:00 AM | Google

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