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Bert Smith International

Bert Smith International

★★★★★(187)read reviews
3335 38th Ave N, Saint Petersburg, FL 33713
(727) 346-6938 Ask About Our Service Specials!
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Sophie Lawless
    I had an amazing experience getting my jetta from Jeremy Corbin at this dealership! He got us an amazing deal and was so wonderful to work with throughout the entire process. He taught me everything I need to know about my new car and im so happy! 5/5, definitely recommend! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Jason Cerniglia
    Brayden was awesome. Very educated & informed. Head over and see him! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Gwen Hinchey
    Zeke did get | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Tory Vivi
    Zeke is fantastic! He’s professional, kind, and honest. We will be sure to buy our next car from Bert Smith! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ George Goodroe
    Brayden McAlister is a VW savant! I had several questions about my new to me Atlas. He never once had to look up answers...everything was known...amazing! Thanks Brayden! | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Andrei Hintze
    Bought a brand new Atlas from Zeke he was the best and the most helpful. Thanks very much. Shawn and Robby thank you very much for helping the deal go through. I highly recommend these guys! | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Gina Silvers
    Jeremy was such a pleasure to work with. He was knowledgeable and the process was quick and easy. I would highly recommend this dealership and Jeremy!! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Current
    Zeke did an amazing job | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ kevin Meehan
    Zeke rocks | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Tracey Allen
    I had a great experience working with Jeremy Corbin at Bret Smith Volkswagen. From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. The whole experience was smooth, efficient, and enjoyable. I would definitely recommend asking for Jeremy if you’re | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ David Patchin
    Purchased our VW ID4 there | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Karen Klatt
    Jeremy found us a great car. He was great to work with!!! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Lily Schneider
    Jeremy was super helpful in making me feel equipped with my new car! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Emily Jordan
    I had the absolute best experience working with Robby! ???? From the very beginning, he went above and beyond. He stayed in touch months in advance, consistently keeping an eye out for the perfect vehicle for me & even checking monthly incentives to make sure I was getting the best deal possible. That level of dedication is so rare. He | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Amiyah May
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Verna McAlister
    Had a great experience at Bert Smith Volkswagen. Our salesman Brayden was absolutely fantastic!! He went above and beyond to ensure we were able to purchase the vehicle we wanted. Highly recommend Brayden!! Made the whole process super simple and efficient.Thanks again, Brayden! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Mike Talbot
    My wife and I have leased cars from Bert Smith for years and every time Jeremy Corbin was there to make it a great experience, get us out the door quickly, and get us the best price. Do it, go there and talk to Jeremy, you won’t regret it. Michael in finance was great too and had awesome art on the walls. Thank you!!! | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Monique Saxon
    Jeremy was great. Very professional, knowledgeable, and fun! We enjoyed our experience at Bert Smith. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Sellers
    | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Franke Shaw
    2 1/2 hours for an oil change and tire rotation… with an appointment. At this point, I’m convinced Bert himself didn’t just change the oil—he went on a spiritual journey to discover it. Probably out back with a metal detector, striking crude like John D. Rockefeller, then refining it one drop at a time. Meanwhile, the “tire rotatio | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ J Davis
    I've been bringing my 2012 Jetta here for years. William F has been my service guy and when my 2012 Jetta was done and needed to be traded in, he directed me to Sean, the sales manager. Sean was friendly and gave us a reasonable trade in. Zach W was our sales guy. He was friendly and knowledgeable of the car we were interested in. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Caroline Certo
    I cannot say enough amazing things about Zachary! He truly made this the best car buying experience I’ve ever had. From the moment I walked in, he was incredibly kind, patient, and genuinely cared about helping me find the right car. He took the time to explain everything, answered all of my questions, and made the entire process fee | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ wayne
    SERVICE DEPARTMENT IS AWFUL!! EXTREMELY RUDE AND UNPROFESSIONAL. WOULD LEAVE A NEGATIVE 5 IF POSSIBLE | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Geff Strik
    Jeremy Corbin is the best , make it easy today , I was in need of a car asap , 1 hour later I got a red one and a turbo diesel , all what I like , it s rare , but I found one . Bravo Jeremy , thanks for your help . God bless America | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ SonyaRita
    Great experience with Jeremy at Bert Smith VW! I bought a new car a month ago that was totaled and Jeremy was able to get me into another car quickly! Great customer service. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Mason Hauk
    Bought a new 2026 GTI Autobahn from Bert Smith VW and had a fantastic experience. I am a demanding customer, but Jeremy in sales did a fantastic job coordinating everything and made the buying process simple and efficient. While Jeremy was definitely the star of the show, he couldn't do his job without support from the management t | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Alexander H
    Excellent service management. Had the pleasure of dealing with Peter—he handled everything with professionalism, integrity, and genuine care for the customer. Highly recommend this dealership! | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Dave Kopec
    Came here with my wife recently to test drive a new Atlas and worked with Zach Wisniewski. Zach was great! Answered every question we had about the new Atlas while giving us a very thorough run down of all the new features. Was really knowledgeable and super friendly. Had a great experience and got the information we needed to ma | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Dana Wanek
    I had an amazing experience purchasing a car for my daughter with Jeremy! From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all of my questions, explained every step of the way. If you’re looking for a trustworthy, patient, and honest car salesman, I highly recommend Jeremy. | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ sandra pisano
    Zeke was great | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Ellen Buerkett
    Very communicate and helpful through entire process - appreciate their service | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Kelly DiGoria
    Jeremy Corbin made our experience buying a new vehicle seem less and painless. There was no pressure just facts he listened to what we wanted and delivered! Thank you Jeremy for being the best car salesman we have ever dealt with! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ shawn angell
    Jeremy was very welcoming , efficient & made sure we had the best experience here at VW . Thank you for your hard work . | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Wyatt Jackson
    Jeremy and Shawn were fantastic to work with—professional, honest, and easy to talk to. They made the process smooth and stress-free, answered all our questions, and never made us feel pressured. Highly recommend working with him! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Bianca O’Brien
    We just bought a beautiful, new Atlas from here and had the pleasure of working with Zeke. He was patient, easy to communicate with, and not pushy whatsoever. He was very much self and made it the process of purchasing a new car, easy and actually extremely enjoyable. He was also super knowledgeable about the car, and made himself av | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Roy E. Mercado, Jr
    Jeremy is always more than Helpful. Thank tou for helping me with my new Lease. Always a Pleasure. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Brianna Roe (Bri)
    Jeremy Corbin sold me a 2021 Chevy Equinox and the entire experience was 10 out of 10. From the very beginning, Jeremy was honest, accommodating, patient, and knowledgeable. He also provided the best customer experience and crushed ice! lol. The world needs more good sales guys like Jeremy! Love the car ?? | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Nicole French
    I cannot recommend this dealership enough, especially Jeremy and the sales manager, Shawn. We had just come from another dealership where we had an extremely frustrating experience, and the difference was truly night and day. I had purchased a car with Shawn in the past, and when my husband needed a new car, we came back specificall | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ savanna beasley
    I had such an amazing experience purchasing my new Volkswagen Taos here! I worked with Jeremy, he was so attentive and knowledgeable. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Guinnip
    I highly recommend this dealership. They are transparent with the pricing and will walk you through everything and od it honestly. I can't say enough about Jeremy, his is a Rockstar and he will be the only one I go to when I trade in my lease going forward. Upfront and honest, very knowledgeable about the vehicle. Walked me throu | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Michael Poupart
    Thank you Jeremy Corbin! Professional, knowledgeable, and listened to my needs. Wasn't pressured into anything at all. When I need to purchase a new car I am definitely coming back! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Justin Lopez
    I had a great experience at this dealership. My salesman, Robby, was excellent from start to finish. He showed me the car right away, answered my questions, and we went on a test drive without any delays. The entire process was very quick and smooth, with no pressure or wasted time. Everything was straightforward and easy. I would de | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jake H
    Talked with Giovanni in Service/parts. I was not a prior customer nor was I coming in for this fix and he was still happy to help me out and point me in the right direction (I am replacing my steering wheel control arm assembly and needed guidance on removing the airbag, he helped me over the phone I will now be going to Bert Smith | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ John Leklem
    Zeke was great. Very helpful | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Snyder
    Jeremy was fantastic! Had the best experience !! Thank you ! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Amanda K.
    We had a wonderful experience! Jeremy was absolutely wonderful to work with and made the entire experience very easy and smooth! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Camisha Robinson
    Jeremy provided the best customer service possible! After visiting multiple dealerships looking for the best vehicle for my family, Jeremy came out, he was very confident, professional and made my entire process smoother than any vehicle I’ve ever purchased! I can’t thank him enough and would highly recommend him! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Malea Lafley
    Booked an oil change for 10:30 a week ago. Got there this morning at 10am after working a night shift because it was the only appointment available. Jovany told me it would be a 2 hour wait and asked if I wanted a ride. I said if it would be that long I would like one. He then proceeded to tell me my car would be done before 3 if I d | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Evan Holvoet
    Worst experience of any dealership. No knowledge and no help | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Loh
    Zeke was very helpful. Thanks! | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Nick Ballabon
    Jeremy and Shawn are the Best!! Very easy to work with & got me an amazing deal. Thanks again | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Anna Mae Last
    An altogether wonderful experience. First off, it's a gorgeous establishment. I love the vibe when you initially walk in. Beautiful, smiling faces and a cool "Volkswagen vibe." Second, the employees are lovely. I specifically worked with Jovany - who was kind, calm, caring, and attentive. He was quick to follow up with me and keep me | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Dominick Lopes
    Cher was very helpful throughout the entire process. The best experience I’ve had at a car dealership. She was able to answer any question I brought up and was overall very personable and left a great impression. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Scott
    Cher was my salesperson she was great I was in and out very quick and I am very happy with my vehicle | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Introvert 44
    Bought a new Jetta Great experience Lovely people | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ channtr
    If you're going in for a new vehicle, we highly recommend Zeke Avery! He made the process extremely smooth, he's very informative and transparent. We called ahead and was pre approved, we're at the dealership no more than 2hr 30mins. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Justan Reavis
    Jeremy Corbin was my salesperson. Very nice and helpful professional. Thank you! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Katie Pooler
    Zeke Avery did a great job! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Anderson
    Worked with Jeremy to purchase an Atlas. Fantastic experience. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Petinge
    I visited Bert Smith Volkswagen last month to lease a car for the first time and Colin was so incredibly helpful and knowledgable. The process was seamless, transparent, and easy - all thanks to Colin! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Laughlin
    Working with Jeremy was a complete delight! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jim Merrill
    Bought a new 2025 Taos from Bert Smith VW. The salesperson, Robby, was excellent. He was responsive, knowledgeable, and just made the experience wonderful. The entire car-buying process and all the staff I dealt with made things fair, and they were very willing to make a good deal and treat me with respect. I highly recommend Rob | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Ean Karabanoff
    Set up an appointment to have my oil changed. When booking my appointment, the system asked me if I needed a ride after dropping off my car and I said yes. When I show up to drop off my vehicle the service desk doesn’t even ask me about the ride, I had to inquire about it, to which she tells me he’s all the way in Clearwater right no | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Peter Asher
    Zeke Avery was absolutely amazing to work with and highly recommend!!! | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Wood
    Just bought my 3rd VW from Jeremy at Bert Smith. As always the experience was quick and easy - no high pressure sales, had me out the door with my new car in under two hours - even with my trade in. Always a pleasure doing business with them. Highly recommend | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Maddie Needham
    I just got my Taos and had a great and easy experience. Zeke was super helpful and made sure this was a smooth process. 10/10 recommend! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Braden Guillory
    Had a great experience at Lokey Volkswagen! Phillip was super helpful and made the whole car buying process easy and stress free. He took the time to answer all my questions and made sure I got exactly what I wanted. Definitely recommend asking for Phillip if you’re looking for great service and someone who actually cares about helpi | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Carissa Rinard
    Just completed a purchase with Jeremy Corbin- it went very smooth ! I would highly recommend Jeremy when you’re looking for your next vehicle - | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Crissy
    Zeke was super helpful!! He helped me with my trade in addition to getting a great deal on an atlas lease. Everything was sorted before coming into the dealership making it seamless. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Lilia Shafeei
    Outstanding Service from Jaima at Volkswagen! Jaima was absolutely amazing! She made the entire experience smooth and stress-free. From the moment I walked in, she greeted me with a smile and went above and beyond to make sure I had everything I needed. She was knowledgeable, patient, and genuinely cared about helping me find the bes | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jared Jirau
    We had the absolute pleasure of working with Jeremy Corbin, and the experience was nothing short of exceptional. He answered every question with confidence, clarity, and patience. Jeremy was prompt, attentive, and treated us as if we were family from the moment we called and also arrive to the dealer. All he asked was what I was try | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Rinard
    Jeremy Corbin was fantastic to work with! The entire car buying experience at Bert Smith VW was awesome! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Wally Rivera
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Justin Peyrefitte
    Colin was very helpful, got me within my price point. 10/10 service. Left with my vehicle same day. We are very happy with our Atlas. Would recommend to my friends and family. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Frankie Fernandez
    Outstanding Experience with Colin! I recently purchased a Volkswagen Atlas Cross Sport, and Colin made the entire process absolutely seamless. From the moment we walked up and started looking at cars in the parking lot. He acknowledged us without hesitation, he was friendly, knowledgeable, and genuinely focused on helping us find th | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Browne
    Zeke did great | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Rita stein
    I dread car shopping but Robert from Bert Smith vw changed my mind. He was the best salesman I ever had. He answered my questions promptly, gave me great pricing, professional and considerate of my time. Everyone there was a pleasure to deal with | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Shaina Jackson
    Cher was my sales lady and she was absolutely amazing. She listens, understands, and makes you feel like a friend. She has been so kind reaching out and making sure everything is all good, as well answering my questions super fast. She made the process super smooth, easy and fun. I highly recommend her! I also just feel such good vib | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Linda Brown
    Zeke was great | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ J W
    We had a really pleasant experience at Bert Smith Volkswagen. Zeke Avery was our salesperson. He is very knowledgeable about the cars he sells. Zeke helped us identify our priorities and ultimately find a car that best met our needs. Sales Manager Shawn was also very helpful and respectful, making this a stress free experience for | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Binata Halilovic
    Zeke did a very good job Very good service from staff and service manager | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Doug Waechter
    Zach W was awesome to work with! | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Owen Callahan
    It is worth the drive if you live in the Tampa Bay Area but not in St. Pete. The Service experience is the best that I have ever experienced in my decades of car ownership. They are very focused on issue resolution. There are no surprises on billing and they are very pleasant. A joy to worth with. We used to be loyal to another car | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Sherry Goettler
    We placed a call to inquire about a specific vehicle to see if they actually had it as so many shady dealers did not have the vehicle after we made the trips. Sean the sales manager called me and confirmed the vehicle was an inventory and then we met Zeke and he was able to help us bring that truck home with no stress at all in this | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Arcila
    The best dealership experience!! Cher was absolutely amazing and extremely helpful with my purchase. I saw a car on the dealership website and drove from South Carolina to see it in person. The vehicle wasn’t what I was really looking for and Cher was able to show me another vehicle that was in my budget and similar to the original c | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Perry Ciriello
    Jeremy was great! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Golflake Directora
    Zeke is so kind, the beat salesman ever | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeannie Gray
    Jeremy helped me with acquiring a new VW Tiguan. He was perfectly wonderful. So helpful with all my questions and figuring out the new technology that I wasn’t familiar with. He gave me reassurance and made me feel comfortable during and after the purchase. O will be recommending him and this dealership to all my friends. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Karen Brown
    Cher Paxton was my sales rep and was absolutely fantastic. She’s a great communicator very honest helpful and a pleasure to work with. Her follow up to make sure I was happy was greatly appreciated. This is my sixth Volkswagen and nine years of being a customer at this Bert Smith dealership. I did my financing with Michael Clark and | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ jude labarca
    I have been working with salesman Zeke for two years on this deal. He demonstrated great patience, customer service and understanding of my needs. Thank you Zeke for the great deal on my 2025 Volkswagen Atlas. My family loves the car. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Sommer Rosebud
    Jeremy was very prompt and attentive to my family and I. We certainly appreciate his services. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Bruno Garcia
    I recently leased a car for my mom from Bert Smith Volkswagen in St. Petersburg, and the experience was absolutely amazing. Shawn and Zach were fantastic from start to finish they were friendly, professional, and genuinely helpful every step of the way. They made the entire process seamless and pressure-free. Everything was clearly | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Cyndi Ross
    Had a great experience purchasing my new Taos! Thank you Jeremy!! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Sam Butts
    Zach made the car buying process so smooth! Highly recommend! Thank you Zach! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ ally azzarelli
    Another update—10/11/25—My battery was defective, and the amazing Jovany helped me take care of it today on a busy Saturday. My sales contacts, Shawn and Zeke, were also super helpful. They texted me immediately when I told them about my car trouble. Update: Alan in service is the man! Cars stress me out more than anything in this w | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ T D
    Jeremy was the coolest ! Honest and funny, really worked hard for me. Sean & Dino too! 10 stars!! Thanks a bunch guys?? | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Dave Irvin
    As an out of state buyer, Zeke made the buying process seamless and hassle free. Purchased a CPO VW Passat that was meticulously cleaned, fueled up and ready to roll when I got to the dealership. Buying a car can be hard, it can be confusing and frustrating....I can assure you that the team at Bert Smith VW will make your experienc | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Johnson
    One text led to a phone call, which led to a pop-in and me driving home in a 2026 VW Atlas! Thanks so much for your help Jeremy and Sean from VW and Mike from Subaru for staying late with me and making this possible!! It was a Happy Monday! ?? | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Sweeney
    Zach was amazing and went through all the features of the car. He went above and beyond with everything and been super personable and friendly. I’d like to thank Shawn, Ryan as well for all their help with the lease deal. I would recommend them 10X over and will come back again! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Amy Minnick
    When my husband and I walked into Bert Smith VW dealership we were greeted by Cher. From that moment on Cher, her manager and the entire team were knowledgeable, professional and easy to talk with. It was a pleasure to buy a car from Cher and Bert Smith VW. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Mac
    Recently bought a car there and it went very smoothly. Zeke was wonderful and would gladly recommend him to help anyone find what they're looking for | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Linda Mackay
    Zeke is very kind and took his time helping me he's great | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ christine lucas
    My experience buying a new VW here was wonderful. Everyone was so easy to work with and helpful. They got me in and out with my new car quickly. Thank you! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Harden
    If I could zero I would | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ S H
    We’ve been waiting over two weeks for a phone call to rectify their billing error. Katie is the only person who has tried to help us. They had promised us free oil changes for life, but we were charged for our very first oil change. Initially, we thought it was an error, but now we’re not so sure. It seems they’re deliberately trying | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ billy bassett
    **Beware of poor business practices** **Update Below** Entered into conversation with this dealership on 25 September regarding a 2018 Jeep Wrangler they had listed for sale. Being a distance away from the dealership, most of our conversation was via text regarding the pricing, availability and details. We came to an agreed-on price | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Mara Alvares
    Zack and Shawn you were the cream of crop ins sales services! 100!!! | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Central Florida Wrecker Service
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Connie Bumiller
    Jeremy was awesome!! Thanks so much for my Atlas!!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert Sutton
    Came in to check out the ID Buzz and got first class help from Zelle Avery. He treated me with respect and kindness. Great experience! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Lisa
    Jeremy was absolutely wonderful! No time wasted answered all questions and got the deal done fast!! Super nice guy highly recommended asking for this guy when buying at Bert Smith VW!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Noah Valdes
    This is a great dealership, definitely recommend them! Zeke was my car salesman and he was both friendly and informative. They gave me a great deal on my Kia Sportage and were very clear on all costs included on the car. The transparency on everything made me feel very confident in my purchase. If you want to go to a good dealershi | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Steve Perry
    We absolutely love this SUV. All our friends are blown away by how nice this car is too. In fact, three of my friends went and bought one too after riding in it. My saleperson Zeke and his manager Shawn gave us a great deal and could not have been more patient, helpful and accomodating. Thank you very much! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ mikasha whitehead
    I Had an amazing experience at Bert Smith VW! Zeke customer service is amazing he told he would get me approved and did exactly what he said also Shawn the sales manger was very helpful they both did everything they could to get me what i wanted i can’t be more thankful | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Carson C
    Jeremy is the man! Come see him for the best car buying experience you’ll ever have. Thank you Jeremy! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Kriss Velasco
    Amazing service by Zeke! Go see him for your next purchase! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Karrie Wilton
    Jeremy was fantastic from start to finish with the purchase if my new to me Tiguan. He was patient with working through the process and can’t say enough great things about put him and the dealership!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ drago zivanovic
    Zeke was the best sales man ever | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Olivier Rodriguez
    Special mention for The sales rep. Zeke Avery, great job, very nice and very helpful! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert
    sales man Colin was excellent. He was very polite and professional. I enjoyed dealing with him. The sales manager and general sales manager were also wonderful. The gentleman who handled the warranty was very good. Bert Smith VW dealership is outstanding. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Gail M
    Undoubtedly the best experience I have ever had buying a car! Jeremy was knowledgeable, had great communications and addressed all of my concerns.. It was a pleasant experience and I highly recommend him!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Ford
    Robbie helped us buy a used car and made it the best experience for us. He was very knowledgeable and friendly. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Andi Menaul
    Robby Keskeny at Bert Smith VW is exactly the kind of salesperson everyone hopes to work with - genuine, attentive, and completely pressure-free. He listened to what I wanted, was patient and knowledgeable, and helped me find the perfect car. The whole team was professional from start to finish, and I finally feel like I’ve found a | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Customer Service
    Jeremy was amazing!!!!! Thank you for your help with our Tiguan | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Beth Abernethy
    We recently purchased a 2025 VW Tiguan after our beloved VW Atlas of 6.5 years was totaled in a horrible accident. Buying a new car was not something we expected or planned for, but it was a relatively painless process. Not perfect but overall positive. A special thank you to our sales representative, Colin McAllister. Even though h | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Alix Sutcliffe
    Working with Sam on my lease was a pleasure. This is my third lease with VW, my second in a row through Bert Smith. The process was quick and easy and I walked away with the car I wanted for a price I was happy with. Thanks Sam! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Haley
    Great experience with the entire Bert Smith staff - Worked directly with Sam Sharpe to finalize my vehicle and was thankful for all his help through purchasing process! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ LaPorsha Coston
    Zeke did a BOMMBBB JOB! Overly appreciate him and his patience with me. Thank you, Zeke! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ jackson siegrist
    Zeke is the man | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Captain Nader
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Barthlow
    Sam was awesome and didn’t pressure me at all when looking for a car. I really trusted his advice and he helped me a lot with my decision. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Emily Christopher
    We had a great experience at Bert Smith Volkswagen. Sam Sharpe helped us and provided a 10/10 customer experience. He was very intentional and guided us through the buying process smoothly. We are very thankful for how it worked out! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Kayleigh Sloman
    We can’t say enough about the level of customer service at Bert Smith VW. Jeremy took such good care of us, and stayed connected with us as we shopped around to compare other makes and models. In the end, we are so happy that we went with what we originally wanted. We are customers for life. Thank you for an unparalleled car buying e | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Angela Bulla
    Had an amazing experience at Bert Smith VW! Zeke has the perfect balance of customer service and detailed knowledge of the brand. We left feeling like family. Everyone we met at this location was lovely. Michael in finance was also wonderful to work with. Will definitely be back! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Ted B
    Great service from Zeke Avery. Quickest and easiest leasing process from a dealership ever. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Siegrist
    I saw a certain car we were interested in on the web and called Zeke. He confirmed car was at the dealership before we drove the hour to get there. When there, Zeke made the buying process so easy and fun!!! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Canvene
    Peter, the Service Director, went above and beyond. I came in with a communication issue with the service department & left with confidence in the team. Immediately, he took my information, allowed me to schedule my appointment there, and helped me with my EPC light even after the service centre was closed. He truly is a family man | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Cam Flory
    This is the second time my family has worked with Bert Smith and first time with Sam on getting a new VW. Sam was professional, friendly, and gave us all of the information needed especially purchasing an EV for the first time. He was easy to work with getting us a deal that worked for us. We've been to several other dealerships i | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Meghan Charette
    Jeremy was wonderful! He was so helpful and knowledgeable in getting me into the right car and was able to deliver on any request I had. Even did a dealer trade to get me the color car I wanted. Great service!! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jean Bruce
    Jeremy was an amazing sales rep. The process was very smooth and easy. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ donna waters
    Zac W in sales department Was very informative and knowledgeable about Volkswagens Learned quite a bit about the Volkswagen automobile. He told me that if I had any questions, he would be there to answer them anytime, any day So please see Zac W for all Your automotive questions about newer used vehicles | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Tony D
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Sullivan
    This is my third time leasing from Bert Smith VW and Sam & Shawn are the best! Always a great experience & have been so happy with each vehicle! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ zaya rose
    the staff completely lied to my face multiple times about my vehicle. within three months of having the car brand new, the display screen in the middle of my car had gone blank due to a technical issue! they told me my warranty was voided and it was my fault, refused to fix the car and wanted me to pay over $1,000 for it. i went to b | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Rita Jarque
    SHAWN ! And SAM WERE AMAZING TO WORK WITH! FAIR AND HONEST!!! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Tanette Ristorcelli
    We cannot Thank Sam Sharpe enough. He was so very patient with us and trying to find a used car for our daughter. He knew exactly what we were looking for and helped us get the perfect car in the price range we needed. We are so very grateful to have crossed paths with Sam. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Light
    Sam was great and so helpful with educating me on my new Tiguan! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Bench
    Sam at Bert Smith was fantastic and made the buying process super smooth and stress free! Definitely recommend checking in with him if you’re in the market. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Pimentel
    My man Robby was on point when it comes to sales and customer relationship. Very friendly, straight forward, no pressure, positive vibe, helpful. I am very pleased with my purchase from Bert Smith. Thank you! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Aunya Robinson
    Sam is professional, kind, and quick! He was also very attentive to what I wanted and needed as opposed to selling me a service. I am a pleased customer! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Asho Speed The King
    Sam took good care of me, And fought for me to hold the car (Very Busy Active Duty Service) Went down there and the car was exceptional! would go here again | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Mills
    Had my VW serviced here for the first time this week. They were fantastic. Hannah was super helpful and stayed in touch, and the service crew got my car done in a timely manner. I plan to return here from now on for any service needs and will likely go there for my next purchase. Very happy. Thanks! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Gianna Van Winkle
    5 star review for Tyler who got me into the perfect lease for my situation…The deal turned out even better than I ever expected (that never happens!) My 3rd Tiguan and I couldn’t be happier. thanks again! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Paul Marceau
    Great deal. Found nice used hybrid to get better gas mileage | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ JENNIFER CASTILLO
    Sam Sharpe and Shawn were great to work with. Sam was very knowledgeable and friendly. I highly recommend this dealership! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Micah W
    Word of advice for all - take it or leave it. Do not go to this location to lease or buy - if you want a VW then go to Lokey VW in Clearwater. Bert Smith is flooded with devious sales reps. If you do find yourself at this branch, do not work with Shawn Chayban. I’m sure there’s some nice and respectful reps at this branch, but Shawn | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Kyra Miller
    Jeremy was amazing! Very quick, helpful and doesn’t make you feel pressured! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Freeman
    | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Dan Fasan
    Jermey Corbin was the best product specialist to work with. 100% recommend working with him and his team. We are leasing a Tiguan and it was the smoothest process. Very transparent, honest, and straight forward. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Cline
    Jeremy and Robby are amazing! Second time purchasing from Bert Smith and always have a great experience! Jeremy has assisted us both times! Come see him for an amazing experience and get a great vehicle! Thank you so much! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Christine G
    I’m so grateful for Jeremy at VW, from the moment he spoke to my fiancé on the phone we knew it would be a great experience. He waited for us to arrive at the dealer after work (later than we expected) and met us outside as we took a look at the car we were interested in, keys in hand. We took it for a test drive and I loved it. Pape | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Leigh Swanson
    Very good experience, our sales person Zeke Avery was excellent! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ R r
    Sam was great | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ justin leach
    Sam went above and beyond! Made the whole process seamless. Definitely recommend asking for him if you stop in! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Tim Davis
    Jeremy is the Man! He helped me with my Pre Owned Atlas purchase. No hassle no pressure was a lot more pleasant of an experience than I was expecting. Thank You so Much! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ hugh heffer
    Came here to buy a used car, Jeremy was a huge help and made the whole process really smooth, worked with me on what my ideals were to make a deal happen! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Maggie Haley
    Sam was great | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Bob Woodley
    I am 72 years old and over the past 50+ years have bought many cars, new and used. Several, including the last 4 or 5, have been out of state purchases. I live in NY and my most recent purchase was for an SUV in St. Petersburg, Florida from Bert Smith VW. The salesman I dealt with was Jeremy Corbin. I cannot say enough positive thing | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Cara L
    Purchased a vehicle today with the help of the sales representative, Jeremy Corbin. Jeremy was responsive, knowledgeable and helpful. I was coming from out of town to purchase my vehicle and he made the process easy and comfortable. I Would recommend and use Bert Smith Volkswagen again in the future. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Walls
    I met the nicest sales consultant at Bert Smith Volkswagen in St. Petersburg, FL. , Sam Sharpe. This young man spent time with me and my friend and she ultimately declined.Thank you, Sam for your time, patience and that of your manager.. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Jarred Holland
    Sam helped me out today and did a fantastic job. Very attentive and helpful! I recommend him for future service. Thanks a lot Sam! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Tammey Krause
    We had a great experience. Sam Sharpe was our sales person and he was great! Sam is super knowledgeable of VW and was able to answer all of our questions as we are new to VW. No question was too much and no test drive was out of the question for Sam. He was completely available to us and made us feel super comfortable with the purc | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Osoro
    We have been using Bert Smith VW for our lease service for over 2 years and when it came time to turn in our vehicles and get something new our choice in dealership was simple! We were lucky enough to meet with Shawn Chayban and in 2 hours left with 2 new vehicles with the exact features and price point we were looking for. Shawn kne | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Marissa Figueroa
    Zach was super helpful during the buying process. I never once felt like I was being pressured to buy asap which is something I’m not a fan of at some places. But it was a great experience. 10/10 recommend getting a car from him! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Wilcox
    I recently worked with an incredible car salesman, Jeremy and had an amazing experience. From the start, he was friendly, knowledgeable, and genuinely helpful. He took the time to understand my needs and offered no-pressure advice, explaining all the details. His transparency and patience made the process smooth, and I felt confident | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Arianna North
    I’ve been a long time VW owner and besides the company being fabulous the dealerships have yet to let me down. Here at Bert’s, everyone has been great especially Robby. He was not only honest but extremely helpful. Sean the manager went above and beyond for me as well. I also want to shoutout to Dino the finance guy who put in the ex | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Tess Olson
    This review is specifically for the service department and even more specifically for William. I have never had an issue with any service I’ve gotten done here, and while no one enjoys paying for their car to be fixed, William makes that process a lot easier. A few months back I had several issues that needed to be addressed but I di | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Susie Bellamy
    Excellent service! Robby was very kind, helpful, easy-going, and knowledgeable. Mike and PJ were also top-notch! Thank you everyone at Bert Smith, I ?? my Taos! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Lina Morozova
    Sam was extremely professional and knowledgeable throughout the entire process. He made everything smooth and stress-free. Highly recommend — five stars! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ britbra2
    Although I got a car with a different dealership, I worked with Sam Sharpe which was great. He is very attentive and knowledgeable. Picking and choosing vehicles based on my likes. Will definitely come to him for the next vehicle! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Courtney Turner
    Jermemy got me a great deal, really appreciate it! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Anton Petrov
    Zack was really helpful, showed us all the features, and we got a good deal! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Teri Ros
    Zach and Shaun were fantastic in helping me get my son get his first car! Excellent service and it feels good knowing he will be in a safe, reliable car. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ David Patchin
    Great experience. Just bought 2025 Volkswagen ID4 there | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Kenny Asllani
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Grant Harris
    Best car buying experience I’ve ever had. Zeke Avery was very helpful, professional and truly cared about my needs without pushing unnecessary sales. Front office was very fair with trade-in costs and handling the purchase. Would highly recommend to anyone looking for a new or used car, even to just get an idea. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Simon Bemzagh
    Zach was very awesome guy, he did help to buy our second Jetta. He was nice and helpful, he made the buying process very easy and smooth. | Read Full Review
    5/1/2025 12:00:00 AM | Google
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