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Napleton's Volkswagen of Sanford

★★★★★(53)read reviews

4175 S Orlando Dr, Sanford, FL 32773

(407) 278-8186 Ask About Our Service Specials!

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Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Leslie Soto
JT was absolutely awesome. I’m so happy with my new Atlas Sport and he made it happen for me. If you are looking to buy please see him. I was honest and fair and really made this purchase as great experience for me. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Norma Contreras
JT was amazing! Very friendly and helpful. I got my dream car and love it. Thank you VW for having such amazing sales person. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ SilverBerry PickleBottom
I purchased a vehicle almost a month ago and was not able to transfer my tag that same day. I was told all I had to do was call them when I had it and it would be transferred. I’m still waiting for that to happen. I’ve called numerous times, left multiple messages and voicemails with different people, and still waiting to hear back f | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Adam Bellay
HIGHLY RECOMMENDED! Let me first recommend two individuals who treated me like VIP the second I walked in the door: YESENIA & DANNY. These two agents went ABOVE AND BEYOND! The process in looking at inventory, making the deal and ensuring I was happy was 100% start to finish. I will DEFINITELY return to this dealership and so should | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Tammy Downing
Kevin is super friendly | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ luis h.
Thank you Berkay for your help and patience in getting the car we wanted. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Elizabeth Baez
José and finance guy were both excellent and very knowledgeable. They both made this very long process more enjoyable. I have a few comments about the overall service not related to Jose or the finance guy. The music playing made it very difficult to listen and have a conversation. Second point: I wanted to use my credit card for t | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Natalie Debruin
HORRIBLE SERVICE DEPARTMENT, THEY MAKE YOU WAIT HOURS FOR SIMPLE CAR SERVICE AND DO NOT OFFER A LOANER! ALWAYS A HASSLE AT THE SANFORD SERVICE DEPARTMENT. GO TO ANY OTHER LOCATION FOR SERVICE! THEIR CUSTOMER SERVICES IS HORRIBLE!!! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ BryceLovesTech com
Drove two hours for a deal. They advertise the car at $24,000 when they handed us the paperwork it said $29,000 because of dealer fees this is in November 2024. Just a warning read the fine print. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Gina Goldin
Thank you so much for my new car purchase. Eddie and Nick were amazing made the process seamless and exactly what I asked. Great experience. Highly recommend. Will definitely return for another purchase. Thank you! Great Team. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ kate young
Do not buy a used car here! We specifically ask of the used car we wanted to purchase was inspected and sales man ensured us the shop said it was mechanical good and well maintained. Here we are 5 days later check engine light is on and we discovered alot of surface rust and possible water marks leading to believe this is a flood car | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Miguel Cabrera
| Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Alejandra Cabrera
Our sales man Danny and his manager Jonathan definitely went above and beyond to get me a brand new Tiguan top trim! I love how honest and professional they have been! Amazing service ! | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Gwen Greene
I would just like to say that Kevin and Napleton’s was the best explain everything properly and professionally to me where I can understand it. He also did the best job ever so thank you Kevin for being a great professional. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Vincent Wolfram
Eddie did a great job at helping me get my new car. All the staff were very helpful and friendly. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ chandler cardwell
I had an amazing experience working with Yesenia! She was incredibly accommodating, sweet, and genuinely helpful throughout the entire car-buying process. She took the time to understand what I was looking for, patiently answered all my questions, and made sure I felt comfortable every step of the way. Her friendly approach and profe | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Gon Heo
I couldn’t be happier with my experience at Napleton's Volkswagen of Sanford, and I owe it all to Jose! From the moment I walked in, Jose went above and beyond to help me find the perfect vehicle – my 2020 Ford EcoSport. He listened to my needs, answered all my questions with patience, and made sure I felt comfortable every step of t | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Murph
I had an excellent experience at Sanford Volkswagen of Orlando! Michael, the salesman, Ben, the finance manager and Felicia really made my experience at this dealership. Awesome! Thank you guys and have a great holiday! George Murphy! | Read Full Review
11/10/2024 12:00:00 AM | DealerRater
★★★★★ Dr. Leonard Hobbs
Berkay, was an extremely good salesman and extremely patient during my purchase. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Gerilyn Capps-Anderson
The process was seamless. JT went above and beyond to put me into my 2024 VW Tiguan. This is my place for buying cars from now on. Thanks JT and Napleton VW. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ kirolous wafeek
Worst customer service ever, Don’t ever think to deal with this dealership. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ SilverBerry PickleBottom
I purchased a vehicle almost a month ago and was not able to transfer my tag that same day. I was told all I had to do was call them when I had it and it would be transferred. I’m still waiting for that to happen. I’ve called numerous times, left multiple messages and voicemails with different people, and still waiting to hear back f | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Jody Gay
My personal salesman was Danny Rod. who was Awesome ?? he went above and beyond to help me out!!! Gotta give him at least 5 ?? | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Osman Fatih KARACA
This is the one dealer you can count on. I’d been there before when I was lookin’ for a new car. They gave me a warm welcome, and there was a guy named Berkay who was real friendly and polite. Thanks to y’all for the kindness and help. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ B R
All the 5 stars go to Jacob Evans. He is always very kind and professional.He was outstanding especially nowadays when extraordinary customer service are almost extinct. But on my last visit he verified a few times over the phone with the extended warranty offices that I paid for if the recommended job was covered after it was mistak | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Evan S
Leonardo was an exceptional salesman. Didn’t hide anything and bent over backwards in order to get the best possible price on our new vehicle. If anyone needs a car I will refer them to him and the folks at napleton. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Keith Ricks
My experience with Danny Rodriguez was top tier. I highly recommend him at Napleton Volkswagen in Sanford. My purchase could not have gone any smoother. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Lynnardo Hobbs
Berkay, was a Amazing salesman! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ F C
I work here in sales and I am so grateful for the Service staff. I got a flat recently and they were closing we were all about to go home. but they stayed to help me out. I am sure even if I didn't work here they would have still made sure I was good. Real Genuine people who care!! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Camden Bassett
JT was amazing just bought a car from him today! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Luis Guerrero
Berkay was awesome! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Dan Gregory
I can honestly highly recommend this car dealership, I worked with Leo in sales, he went above and beyond in his effort to help me get into the car I wanted… Five stars to Leo! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Gamaliel Gonzalez
Great service | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ ava adams
JT did a FANTASTIC job helping us. He made the car buying experience positively memorable and I would HIGHLY recommend asking for him if you are going in to buy a vehicle. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Lucy A Tadros
My husband and I bought two cars yesterday at this dealership. We intended to buy one just for me and couldn’t resist the beautiful convertible Mercedes they had at the front, so we ended up buying it two. Our whole experience was pleasant when our saleswoman Yesenica Ponte greeted us with a warm smile. She showed us a bunch of cars | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Lunny Gamer
Thank you so much to our salesman Leo, he made our process smooth and efficient, we found and bought the car of our dreams, a brand new GTI! The smile this car has given us since the very beginning of the test drive is irreplaceable. Definitely look out for Leo, he will get you right! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ C M
Excellent dealership to deal with. Danny Garcia and finance manager Ben were amazing. Danny was super laid back, very cordial and got me an excellent deal. I highly recommend using this specific location! They will definitely get my next VW purchase as well. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Edwige Josue
The best salesman is Danny. He is so nice, personable and honest. Yes, an honest salesman lol. I would come back to see Danny if I want to buy another car. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Ardena Coller
Jericho was a Very professional, pleasant, knowledgeable person to communicate with. I love my Pacifica, Thank you | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Carlos Vasconcellos
Great to deal with, nice easy and fast???? | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Stephanie
Amazing experience with JT. He was extremely patient and honest with me the entire time. I left with the car of my dreams! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Erienne Dastine
I want to recognize two employees from your location. I had an issue the other day with retrieving my vehicle back from the service department due to being closed with the keys inside. After dealing with a not so helpful manager who was trying to make the situation very difficult, Leo and Leah were extremely helpful. They went above | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ maryF
Felicia is awesome! Great customer service as she truly cares and follows through w/ what was requested! Thank you and more power to you and Napleton! | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ Maritza
I was honestly skeptical about buying a car from this dealership until I met Jericho. He was awesome to work with! He welcomed us with a warm smile and was eager to help us. He went out of his way to show me different features of the car and got me the best deal he could. I even left my license there and he so graciously drove out to | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ atkinscindy112
I had such a great experience with Felicia,she went above and beyond helping me with paperwork I needed, thank you, what a wonderful experience. | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Josh Cohen
I had a fantastic experience buying my 2013 BMW 128i from Eddie. He was knowledgeable, friendly, and really took the time to understand what I was looking for. The process was smooth and transparent, and he answered all my questions with patience. I highly recommend Eddie to anyone in the market for a car! Eddie deserves a solid 5-s | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Patrick Wong
Oscar and the GM were great! Thank you so much for the smooth purchase. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Glenis M. Cordova
I had a service appointment for my 2020 Tiguan. I ended walking out at the end of the day with a 2024 Tiguan. Danny was awesome, professional and felt no pressure. All of the associates at this location were fantastic and they have great coffee..LOL.. Danny worked with me to get me the best deal for my trade-in. Mohammed explained al | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Mandy Gonzalez
Thank you Ariel and Felicia for having Danny assist me in purchasing my car! I truly appreciated his professionalism and dedication to customer satisfaction. I love my new car and would highly recommend Danny to anyone looking for a vehicle. Thank you for a fantastic experience! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Michelle Pham
I had some concerns recently at the dealership and I’m really grateful for the customer relations manager Felicia, who went above and beyond to help me out to solve everything. Not to mention, her nails are amazing thank you to the staff who really looked out and took care of us if you have any concerns or if you need any help with a | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Sunshine Loverr
Customer service was absolutely amazing. Jose and Mohammed was very friendly, very professional and did everything they were willing to do to get the job done. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Maritza Torres
I was skeptical about buying a car here until I met Jericho. He was a pleasure to work with! He was warm and inviting. He answered all my questions and went above and beyond for me. Even came in on his day off to ensure everything went smoothly. Ask for Jericho the next time you are at Napleton’s looking for a a new car. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Vivian Nguyen
Felicia was amazing and so professional. | Read Full Review
10/31/2024 12:00:00 AM | Google

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