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Napleton's Volkswagen of Orlando

★★★★★(140)read reviews

12700 E Colonial Dr, Orlando, FL 32826

(407) 982-2626 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Stephanie Otero
Very professional and friendly. Process went smoothly! | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Jimmy James
David Judovits at Napleton VW in east Orlando just reached out to me with really great news. I purchased a Ram truck from him and after driving it for a month the engine light came on. I took it to a sister dealership Napleton in Clermont. After their inspection they said the engine needed to be replaced due to metal in the engine. I | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Carlos Camara
Just finished signing off on a VW with AB Rosario. No pushy sales needed. Very knowledgeable on all the inventory they had and the vehicle features. Our main concern was meeting our finance goals and answer safety questions. Would definitely recommend this VW location and ask for AB. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ James Bundy
AB Rosario is a great sales person. He took his time to answer any questions we had about the vehicle we were interested in. I would highly recommend Napleton VW and AB. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ lsj1976
Had the pleasure of working with Ab Rosario today getting our “new” to us car. He was extremely knowledgeable, easy to communicate with, and made the experience as stress free as possible. Would highly recommend. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Casie James
Save your time, money and aggravation stay away from Napleton VW in east Orlando. This dealership ripped us off, sold us a vehicle with a bad engine and will not stand behind it. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jimmy James
I am a God fearing man, I work hard and long hours each day for every dime I make. I treat everyone like I would want to be treated. This dealership Napleton VW in east Orlando does not give a damn about the customer. They sold me a Ram pickup truck that had a bad engine, only got to drive it for a month. Bought their extended warran | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ L Golf
Just purchased a 2024 Atlas from AB Rosario We couldn’t have asked for a better sales person. He allowed us to make a decision without any pressure. We would recommend AB to others. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Sharon Veres
AB Rosario was amazing! He took great care of us and listened to our needs and wants. I highly recommend asking for him when you arrive! | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Jan Furtado
AB o melhor vendedor! Muito atencioso | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Lorisse De Leon
David was very helpful and had an amazing tea!! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Rolando Meza
My engine caught on fire within 2 months of having the vehicle. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ joel roman
David is an amazing Sales representative. He took care of me step by step. Recommend him 100% | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ samantha acosta
First time leasing a car and what a great experience I had at Napleton! Thank you Morris for being very informative and making this process go smooth. Definitely would recommend everyone to come to this location. I’ll make sure to send my friends to this dealership! Update: Over the past two years, I’ve been increasingly disappoint | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Benson Mutisya
David was excellent!!! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Shiv Patel
AB was amazing great service got me my car same day | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ diana ruizvelasco
Thank you to Abdrielle! He did an amazing job trying to get us the best price ? | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Delines Alvarado
David was excellent | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Damaris Encarnacion
Abdrielle muy buen servicio y excelente recomendacion los recomiendo 100% approval | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Pat Ann Gangasingh
Great job Norelis, we are truly happy for the service that you provide. We will continue to ask for you when we come to VW. Keep up the great work. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Eddie Neves
HORRIBLE EXPERIENCE with this dealer ! I wish I could give zero stars to this place !! I called and scheduled an appointment to check a car, made clear that I live 3 hours away....called on the next day confirming that I was completely committed to arrive in time to test drive the car and potentially buy it...appointment still on and | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Pat Ann Gangasingh
My overall experience was great. Norelis is wonderful and made sure that all my issues were resolved. Will always ask for her when I go there. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ amy birmingham
Such a great experience!! JT and Mohammad were so helpful in assisting me with the purchase of my first car! They really put me as the customer first, and got me the best rate EVER! Such a wonderful team over there! Would recommend this place to anyone looking to buy a car! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Rafael Pereira
I was very well attended by the salesman Cláudio and his manager, they made every possible effort so that I could leave with the car, and thank God I was able to buy the car I wanted. Thank you very much! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Mehdi EL
Jovank the best thanks for the new car | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Otmane Megder
Giovanni the best | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Catalina Villegas
I wanted to say thank you to Claudio for the wonderful service and experience I received when buying my new Taos. The process was extremely easy and I did not have to sit and wait for hours. I’m very happy and highly recommend getting your vehicles from Napleton. Thanks Claudio!! ?? | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Francisco Javier Perez De Armas
Outstanding service! Fun, informative, took care of me big time! I will recommend David to anyone wanting to buy a VW! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Doug Reece
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11/2/2024 12:00:00 AM | Google
★★★★★ Victoria Toberman
Everyone was very helpful. I would recommend this dealer. Niyi was a great salesman. | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Eliuth Lopez
Roger is an excellent service advisor! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Kiara Perez Green
Outstanding service! Fun, informative, took care of me big time! I will recommend David to anyone wanting to buy a VW! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Lindsey Doherty
I recently had the pleasure of working with Mr. Niyi when purchasing my new vehicle, and I couldn’t be happier with the experience. From the moment I walked in, he went above and beyond to make sure I felt comfortable and informed throughout the entire process. He took the time to understand exactly what I was looking for, answered a | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ E Hoelscher
Nori, Thank you for getting my car in for service quick and smoothly. Excellent service and great communication during the entire process. Thanks again, Elena H. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Pat Ann Gangasingh
Awesome, Norelis was really great, she listened to all my concerns and made sure to find a solution to my issues. Thankful for her. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Michael M
Abdrielle was very helpful and transparent with my purchase of a vehicle. I had a lot of questions and he was very friendly and informative | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Sebastian Carrasquillo
Drove 2 hours to see this car listed for $26k as soon as I get there he tells me the car is $34k didn’t say it on the phone when I called just wanted to surprise me with an extra 8k on the car then started acting like he was on the phone with someone that was gonna buy the car I told him I wasn’t paying the 34k for a 26k car he took | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ FUEGOFAB
AB was a great salesman, helped me get my long desired car at a great price. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Monica Mariel Trinidad
Ab was excellent, providing all the information i requested. Definitely recommend him. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Chris Partin
We bought a vehicle from an excellent consultant named Abdrielle who was helpful, polite and knowledgeable of all our needs in purchasing a new car. If you're looking for a professional and understanding sales consultant, he's definitely your guy. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Patrick Lower
Slyvinsky was very friendly and explained everything before work started. His estimate for when our car would be ready was spot on. I really liked that we got a Carfax report afterwards too for free. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Estancia Neruda
Always very attentive to my vehicle repairs. Communicates promptly and honestly to my concerns. Would not trust anyone else with my car. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Leah Pasternak
Wonderful working with Niyi. He was very informative and patient and gave me lots of great life tips as well! Will be back for my next car! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Blue Jay
David Judovits was an excellent salesman, very thorough and left nothing behind. I was never confused, and understood everything. If i could rate his professionalism by its self then i’d say 10. Smooth tea and a smooth process, keep up the good work team. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Cristina Lobo
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10/21/2024 12:00:00 AM | Google
★★★★★ Casey B
I was shocked at how bad the service was during my last visit. Alex Castano was my service adviser and he literally forgot to tell me my car was ready to be picked up. I had to come back after closing and pay for the work done, and was not offered much of an explanation beyond being told that sometimes things like this happen. I’ve g | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Lucy McKenzie
| Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Leticia viveros
Niyi Okunlola sold me my 2024 Atlas Thanks | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Frank Rabi
Abdrielle Rosario me ayudo perfectamente hoy! Tremendo servicio al cliente y me ayudó con mucha paciencia! Si estás buscando carro el es la perfecta persona no se arrepentiran | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Wal-C o C
Alex did an amazing job despide the resources limitations post Huracan helping out with everything critical in my car. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Marketa L
Abdrielle went above and beyond to make us feel comfortable throughout the whole leasing process. We had quite a few doubts and he was not only able to answer our questions but assisted us to find the most convenient solutions to our concerns. He did not pressure us at any time, he was genuinely committed to offer the best experien | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Joshua Arauza
Just bought my car from Napleton's Volkswagen of Orlando last week. I had the pleasure of working with Edwin & Dave. My experience at this dealership was fantastic. Excellent service, and amazing customer service from both Dave & Edwin to the sales manager. Very helpful and thorough - explained everything on the purchase of my new | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ B P
Napleton Volkswagen Do under others as you would have others do unto you. Regardless of your religious beliefs, the world is a better place when we exercise a little empathy. The individuals we encountered at Napleton Volkswagen, during the very stressful period of evacuating from Milton and then trying to get home to see what damag | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Jodi Bianchi
Excellent service ! Very helpful and thorough - explained everything and got me on my way quickly Super kind and made the task easy! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Lucrezia Vigil
Niyi helped me with my NEW CAR | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Andres M
Efficient and effective. Amazing service, thank you. | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Jessica Gonzalez
Ab and James were very attentive knowledgeable and detail oriented presenting me the car of my dreams. Thankyou guys! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ H P
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10/16/2024 12:00:00 AM | Google
★★★★★ Jon Rojas
Went just yesterday and had Ab help me out and show me some cars. Very friendly and informative, and I plan on returning soon. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Andrew Lenwell
Reggie and Omar were a pleasure to deal with. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Sarah Gose
Norman was very attentive and knowledgeable. He was able to get the ball rolling and made everything run smoothly | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Adam Dumala
Just bought my car from Napleton's Volkswagen of Orlando. Reginald assisted my wife and me through the entire process. He really was amazing - I can honestly say it was the best experience I've had from a dealer! They were not pushy, they worked with me, and we ended up leaving with the car we wanted. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Elisabeth Bradshaw
Today I had the pleasure of working with Steven Alfonso and Joseph Alemar on the purchase of my new vehicle. I couldn’t be any happier with my experience. They are the best and a great asset to Napleton VW Orlando. A big thank you to guys! You both rock! | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Victor Tejada
David J and Basem were very accommodating and helped get my interest rates low. David's tea was worth the visit. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ J Dizzle D
I bought a vehicle 2019 BMW on 9/21. I’m still waiting for it to be registered. I I flew down from Massachusetts to buy the vehicle. Had to fly back because it wasn’t ready. They told me it was ready. I flew back down a week later took the vehicle when I got back to Massachusetts. I needed to bring it to the BMW dealer $5200 worth of | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Jeff Chandler
Great service , will be taking the rest of my families cars there from now on. Norelis was an excellent service representative. | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ E Pickett
| Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Hetal Bhatia
My experience at this dealership has been fantastic. Nyi in particular has always been very helpful. | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Jose Maldonado
Roger is great to deal with, He is very attentive and got us in and out quickly. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Albert Hernandez
Ab & Kelven very helpful when it came down to customer service. Love this place just because they understand ur needs | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Coralia Osorio
Harold was amazing and really helped me get the best deal. It was my first time buying a new car and he made the experience so easy and was very helpful throughout.I would definitely recommend! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Nancy Houghteling
Abdrielle was super nice, as nice as they come ! Polite and not at all pushy salesperson. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Daniela Roque
We had an amazing sales experience with Abdrielle Rosario ! He explained everything really well, answered all our questions and gave us a really good deal. 10/10 | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Jessica Gonzalez
Ab and Jame were very attentive knowledgeable and detail oriented presenting me the car of my dreams. Thankyou guys! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Delta Pro Custom
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10/4/2024 12:00:00 AM | Google
★★★★★ sophie monteiro
I went to the store to buy a car and even tho i couldn’t find the right car for me I found the service impeccable and Nicolas helped me a lot! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Nicolas Oliveira
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10/3/2024 12:00:00 AM | Google
★★★★★ Kelly Herrin
David was awesome! And so was the tea. Very good experience! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Nallely Gonzalez
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10/3/2024 12:00:00 AM | Google
★★★★★ Alex Ramos
Kelven definitely went above and beyond to meet and exceed what we were looking for. He’s all about the customer and is very open and honest with everything to make sure we know what we were getting into. Made us feel like family & made us feel very comfortable with him and the whole process. 10/10 would recommend him if you want fu | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Carlos Velazquez
I recently took my Volkswagen in for service, and I had the pleasure of working with Norelis as my Service Advisor. From the moment I walked in, Norelis made me feel welcomed and valued. She took the time to listen to my concerns and thoroughly explained the service process, which put my mind at ease. Norelis was incredibly knowledg | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Malcolm Harrell
David and Hanes were very helpful and informative through the purchase process ! Thank you ! | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Lyman Graham (Dave)
Kelven is great! He was friendly & professional, and had the vehicle we called about ready to go when we arrived. There was no pressure make a deal and I felt like we could have walked away without any drama had the price not been right. Thankfully the price was very competitive and we couldn't have found a comparable car (still u | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Milli Coop
Niyi is a great salesman thank you so much. | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Ty 2dummy
Emily was amazing helped me out a lot in choosing my car very helpful with the learning process of the car just amazing in general | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Heather Nalls
Emily was great, my “son”shine saw a car he really wanted online so beings that we are only off on Sunday, we called after church to see if they were open… they were!!!! So we drove from Jacksonville 4:00 on Sunday and she waited for us after the store had closed her and her team were able to make the deal go seemless. We left with a | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ C Rhodes
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9/29/2024 12:00:00 AM | Google
★★★★★ Rob Riczu
Roger provided a great experience. He’s very friendly. Walked me through the entire procedure and went above and beyond. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Dawn Theiss
I've gone to many dealerships to purchase vehicles before, but this is the first time I've ever actually enjoyed the overall cat buying experience. From the moment I sat down with David and he offered me a cup of delicious tea and he took the time to ask exactly what I was looking for, what my needs and expectations were, and we eve | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Adria -Brouillette
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9/27/2024 12:00:00 AM | Google
★★★★★ Ryan Herrera
Yo shout out Andrew. He was mad cool, and helped me get the car I wanted . Edit: Ayo they screwed up my title. Don’t go to this shady dealer. The title of my car has it as a rental vehicle even though I purchased it as PERSONAL use not BUSINESS. they tried everything to curve the blame onto the other parties involved, (my insurance | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Mario B
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9/25/2024 12:00:00 AM | Google
★★★★★ Alexandra Serrudo
Abdrielle did amazing - hard to find honest guys now a days. will be back! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Cesar Sariol Ruiz
Abdrielle muchas gracias por la manera tan amable en que nos atendiste, y la paciencia, estamos muy agradecido. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Luis Huete
AB rosario is the man! Be sure to look for him - patient and honest! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Cecilia Dai
kelvin is so friendly and helpful! I had really good experience with him for car delivery. Shout out to Kelvin, thank you! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Mauricio Fernandez
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9/25/2024 12:00:00 AM | Google
★★★★★ Roisin Wong
Want an easy way to purchase your new car of choice, Napleton Volkswagen of Orlando is the place to go. After getting the runaround from another orlando area dealer the results from the team at napleton were refreshing. Kelven in sales is so friendly, honest and helpful, Chi was understanding and upfront with details, Ricardo in fina | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Zachary Long
Niyi was absolutely wonderful walking us through our first car purchase and explained everything in such easy terms to understand. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Jesús Suárez
Rafael Castro is fantastic, he is really proactive and he helped us to fix our problems. He was very kind and had a lot of patience. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Carlos Pereira
Worst experience trying to buy a 2024 Taos today. Be aware of the advertising that is on their website as they won’t honor the price/discounts. The reason we are truly disappointed is that they did not honor the TrueCar pricing or their own online pricing. TrueCar gave us a price sheet to bring to the dealership that included the pr | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Melissa Watson
David was amazing! He was very personable, happy and energetic. He was very familiar with the car we were looking at and did everything he could for us. Needless to say our sun loved the car and bought it. It's wonderful having someone so friendly and helpful. We will recommend everyone to come here! | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Lydia Walker
Came to Napleton expecting the usual car buying experience: lots of waiting around, pushy sales person, feeling inferior for telling what your price range is, etc, but what we got was totally different. Dave truly gave us the VIP treatment the moment we walked in. He was quick, efficient, and knowledgeable when bringing out and show | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ J Dizzle D
Niyi was awesome very informative and helped me pick the car i’ve been looking to buy. all staff at Napletons were helpful and informative. Niyi is a man of God and was a pleasure to talk to and spend time with. 5 stars. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Brian Watson
David did an excellent job in helping me purchase a new VW. Process was easy and simple and a great experience. And don’t forget to ask about the tea! ?? | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Barry Watson
David was awesome, he assisted my son in buying a used VW and actually bent over backwards to help. It looked a little funny to see but was great, lol. I have no photos sorry. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Sammy Figueroa
Excellent attention and service | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Ahmed Elaidy
Kelven was my salesman and honestly he’s the best I’ve seen. I was in and out within 2 hours and was with my new car. He’s very honest and very helpful and just wanted to move things fast for everyone which made me really happy. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Vinyl and Tulle Supply
Thank you to AB for selling us our brand new Atlas R-line SEL. He was informative, patient and very helpful all around! Ask for AB!! | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Mo Starr
Norielis Garcia - I enjoy working with her every time I come in she always make sure that I'm taking care of I'm happy to see that she's there every time I make an appointment.. shout out to her | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Kimberly Allen Jackson
We had the best car buying experience!! You will not be disappointed!! Kelven and Chi were fair, courteous and really worked with us. Thank you Napleton VW of Orlando!! | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Ej Johnson
I give this revolting place a negative score to show how they take advantage of people already in bad situations and leave them stuck vehicles that are costly on the repair side more than the actual value of the vehicle itself. This place should be condemned, shut down, license taken and never be allow to sell another vehicle ever ag | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Raquel Alvarez
My husband and I bought a car and we loved the way he treated us, his patience, his kindness and how direct this guy was with us. We would ask him something and he didn't try to force anything, just direct and clear about what it was. I truly recommend him Geovani I gave him 100 score thank you so much for your help | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Honduras Teamo
I recently had the pleasure of working with Giovanni, a highly skilled dealer salesman, while purchasing a Mazda Speed 3 2013. Giovanni’s expertise and dedication were evident throughout the entire process. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle. His deep knowledge of the Ma | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Jessica Morrison
DO NOT sign up for any extra coverage even if they promise you money back after 30 days of cancelling. I bought my car in May, cancelled within 7 days and here we are in September after dozens of emails sent and they still owe me $1,700. I have had issue after issue with this dealership. Never again! Should have trusted my gut and pu | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Hunter Graves
AB helped get my wife a VW Taos. He couldn’t have been more helpful, he made the process so easy and got is the best offer. 5 stars for sure. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Cassandra Francois
Niyi was an excellent sales…. He was very patient and made sure he tend to all our needs. He made sure that we left the dealer happy and satiated! Make sure you come see him. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Deandrea Daley
AB was very easy going, helpful and well educated with our car purchase! We really appreciate AB and his help with our purchase!! I would recommend AB to anyone! | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Anthony Ingianni
Niyi helped me with my V8 charger, highly recommend this dealership and salesmen. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Jack Havers
We were on the hunt for a bigger car, and I was keeping an eye on the Nissan Pathfinder. This location was at the top of the list, with the price and gauge of a fair, reasonable, or great deal. Oscar took excellent care of me, as I was honest about what I wanted and didn’t want. The car needed a good cleaning, as it had just arrived | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Josh
Scam dealership sold me a used bmw with electrical problems and cosmetic issues after finalizing the deal , they kept the car for a whole month to only return the car unrepaired. They told me the parts was on back order and i could take it to my local dealer and they would cover the cost being that i was a out of state buyer! Once th | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Lauren Prochnow
Kelven was great at working within our requirements to purchase a new vehicle. Chi, the sales manager, was also very accommodating. Satisfied customers!! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ talha khan
| Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Anila Khan
Amazing people, phenomenal service especially Kelven provided us excellent service. They worked around our time frame and help us to a reliable car. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Eddie_Laboy
The salesman AB Rosario was a pleasure to deal with. He was very professional and courteous. I’d definitely deal with him again in the future and would recommend him to my friends and family. | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Melissa May
My daughter and I had a very pleasant experience from beginning to end. Our salesperson, Vicky, worked with us and made sure we were happy. | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Sundus Alshantir
Niyi sold me my new jetta. He is the best! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Kelv A
Norelis was very attentive even though it was very busy. She was handling other customers but still took the time to check in and notify me that someone would be me soon periodically. It’s very refreshing to know that kindness and good people with customer service skills do still exist! Thank you! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ pablo uribe
David was kind fun and talk you with the true from the begging. You have to try his tea | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ mike fleming
I typically don't write reviews, but this experience was so disappointing that I felt compelled to share. If I could give zero stars I would. I recently saw a 2023 Ford F-150 listed on Autotrader for $32,000 at Sanford Napleton. When I called late in the day, they advised me to visit the dealership the following morning. However, whi | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Marisa Mckine
Mr. Dave was an absolute pleasure to do business with. He previously had a client that he was prepping for, saw us walk through the doors and took care of us without hesitation. Very quick with everything so we didn’t have to sit around hours upon hours in the dealership. Even made us an amazing tea. ??. Would recommend anyone looking | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Kmoore
Hey hey hey! For anyone shopping for a car and looking at reviews I had a great experience! This was at Napleton in Sanford. My wife and I went into the store very skeptical and not trusting anything (reading reviews) and ready to combat anything that would be thrown at me. I have had alot of bad experiences and pushy upsales and the | Read Full Review
9/7/2024 12:00:00 AM | Cars.com
★★★★★ hudickd
The communication is awful. After the sale nobody will return a text or email. Ridiculous | Read Full Review
9/6/2024 12:00:00 AM | Cars.com
★★★★★ hudickd
The communication is awful. After the sale nobody will return a text or email. Ridiculous | Read Full Review
9/6/2024 12:00:00 AM | DealerRater
★★★★★ Raul Gil-Alvarado
Great place to buy an automobile new or use same Great service | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Mary Connard-Maximo
DO NOT BUY HERE! Horrible company. We bought a $50k car. The suspension pucks were not removed at delivery and they are unwilling to fix the damages due to this. Please see the photos below of the damage. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Sutadarkside
I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, b | Read Full Review
9/2/2024 12:00:00 AM | Cars.com
★★★★★ Sutadarkside
I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, b | Read Full Review
9/2/2024 12:00:00 AM | DealerRater
★★★★★ Mollie Furrie
Went in to the Orlando location on a bit of a whim yesterday after learning of a national lease deal, to test drive the VW ID.4 and see if it was a vehicle that fit my needs. Worked with David and was able to test drive the car (which is a wonderful option for a small all-electric SUV, good intermediate size with nice features) and u | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Hugh Bowen
Had a recall replacement of the suction pump that was completed in less time than estimated. There was a smell of gas inside the car that went away after a few days. | Read Full Review
9/1/2024 12:00:00 AM | Google

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