Take Advantage of Oil Change Specials at Hanania Volkswagen of Orange Park Today

★★★★★ L B Gallogly

Fast, efficient service with a really nice wash and vaccum. | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Suzanne Oken

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8/30/2026 12:00:00 AM | Google

★★★★★ Carlos Ruiz

The service team was very helpful with my issue. Maurice was my go to man. Trust is always under question. Hanania service proved to be trust worthy. Thanks Maurice and team for making this easy. ???? | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Connie Howell

It took a while to find my problem, but I got a loaner car when the part had to ordered. Service kept me informed. Car works like new! | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Lavern Battle

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8/28/2026 12:00:00 AM | Google

★★★★★ Jacqueline H

. My service advisor Maurice is always very courteous and professional. He litened to my concerns and made sure they were addressed. Te technician also did an excellent job, maintenance was completed timely. The customer service staff is always very friendly. Very pleased with the service provided at this dealership | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Lisa Hollings

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8/28/2026 12:00:00 AM | Google

★★★★★ Tracy Hopper

I purchased a Certified Pre-owned 2026 Jetta here mid June. Less than 2 weeks later as I start the car to leave work, a message pops saying saying the Vehicle is overheating and to stop the vehicle (that I just turned on) and Emergency Assist is not available. I called the dealership and spoke with Allen in the service department. He | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Reggie D

The service advisors are always honest and very knowledgeable. Taking time to hear what your actually saying. Allen did a great job in helping us. Sales people come and go, but the best part of Hanania VW is the service department.. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ David Pagan

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8/26/2026 12:00:00 AM | Google

★★★★★ Keith Dyess

Thanks Ricky you were very easy to work with. You made sure I felt like I had a win with my used vehicle purchase. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Saillens Dumay

Shelly in the service department is the goat. A no nonsense kinda personality and I can appreciate it. She's always straight forward and transparent. She went above and beyond when it came to my service and every time I come in for something I'm always hoping she's there. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Amber Michelle

Great customer service. Everyone was friendly and worked with me to give me the best experience possible. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Marion Hill

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8/23/2026 12:00:00 AM | Google

★★★★★ Massoud Moshiree

Shelly was a great person with a beautiful smile and fast service | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Whitney Hand

Ricky was amazing!!! He got me into exactly what I wanted ! Put up with me not backing down from where I wanted to be payment wise. I couldn't be happier with my 2024 Pathfinder! This was my first time ever financing a vehicle and Ricky made it a very smooth process! If you're in the market for a new car please go see Ricky here at V | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Theolona Boone

I literally hate the new Tijuana I have had absolute problems out of this car it has been back to them twice because they said they could not find any issues that I had with this car I am currently on the damn side of the road with the test alert HD radio thing up cannot get it off therefore burning up in this brand new car I've only | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ tara biggs

Jose was wonderfully helpful with the car-buying odyssey. He answered all my questions and took the time to set up VW software on my phone and connect my phone to my new Jetta. Shay was helpful and friendly, too. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Monique Morales

They were friendly, professional, and very efficient. The service was completed quickly, and everyone was helpful throughout the process. I had a great experience and would definitely recommend them!” | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Betel Oof

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8/21/2026 12:00:00 AM | Google

★★★★★ Ashley

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8/19/2026 12:00:00 AM | Google

★★★★★ Vanessa Beauvais

I had a great experience working with Tyler at Hanania Volkswagen of Orange Park. He was patient, professional, knowledgeable, and willing to work with me until we reached a deal I was comfortable with. I never felt rushed, and he took the time to answer my questions and explain my options. I truly appreciate his effort and customer | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Young Kim

Best Volkswagen service ever! Can't say enough about the staff as they are very attentive and professional! | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Grayson Mitchum

Natalee in the service department is the definition of customer service / hospitality. She was seriously a pleasure to work with. While she was very busy with her work / phones she still made me feel welcomed and like a valued customer. Amazing first time experience at the service department. This location should be grateful to have | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Stephanie George

Always quick, efficient, straight forward and fair. | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Ben Gonzalez

Very friendly. I was told how long I would be there. As I was told everything went well. Back in my car the time I was told. | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Michael Batiste

I am writing to share the superb experience I recently had at Hanania Volkswagen of Orange Park. Maurice assisted me, and his service was absolutely outstanding. He was incredibly helpful throughout the process and provided very informative answers to all of my questions. Employees like Maurice make a massive difference in the custom | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Dominque Brown

????? Outstanding Car-Buying Experience! My wife and I recently purchased a brand New 2026 vehicle from Hanania Volkswagen of Orange Park, and we couldn't be happier with the experience. From start to finish, Alec, our Sales Representative, and Troy, the Manager, were absolutely outstanding. Alec was professional, knowledgeable, pa | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Connie Smith Hartman

I arrived early for my appointment; however, it was not an issue. The new one-way entrance with the speed bump appears to be well-designed. Keith was available and immediately proceeded to prepare the invoice and the punch list established by my husband. He consolidated the work order and then consulted the service excellence technic | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Camacho L

Poor Customer Service – Extremely Disappointing Experience I took my 2006 Volkswagen Beetle in for service to get three specific issues checked, bringing a written list detailing the problems. Unfortunately, the service representative who assisted me (the gentleman at the first desk on the right as you enter) had a terrible, relucta | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ MST

Shaniah was the best. Got just what we wanted. Highly recommend | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Ron Jackson

Never buy a vehicle from there. I purchased my daughter 2025 Jetta for $25,000. The dealership refused to provide mats for the vehicle. A.I. Alderman a notorious LIAR!!! Never again!!! | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Kervens “lilzoeboi” Jean

Good customer service | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Melissa Fields

Exceptional service from advisor Allen Byrd. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Kim Nelms

Natalee was great! My vehicle was ready sooner than I thought. Thank you! | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Domingo Castro

Professional team, my tech was Mr. MULLEN. thank you for explaining the details of the diagnosis and kind to advised to finish the task will take several hours or bring it back. Brought it back and he knew what need it to get done not further explanation, he knows his customer's needs. Domingo C VW Atlas | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ XeroSecondz

Natalee was absolutely fantastic! Always recommend going here for services! Fantastic staff and always feel welcomed! | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Eric Bain

All but the money that was supposed to be taken off of my balance because of an error that was made when I purchased my car. It's been two months and I still haven't seen it. Other than that, it's been good. | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Malissa Davis

The service was affordable and the service team was amazing! | Read Full Review

8/6/2026 12:00:00 AM | Google

★★★★★ Emily Cordes

I absolutely had the best experience getting my new car from helping me find exactly what I wanted to the entire experience was absolutely great very highly recommend going to see Alec for all of your new car needs | Read Full Review

8/6/2026 12:00:00 AM | Google

★★★★★ Anne Sydney Tillman

Douglas was a great salesman and very helpful in finding my best car! | Read Full Review

8/6/2026 12:00:00 AM | Google

★★★★★ Scott cordes

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8/4/2026 12:00:00 AM | Google

★★★★★ Andy Burton (Mumbles)

They are very professional and always have my car ready when they say they will. Angel Concepcion has helped me the last two times I have taken my car to the service department and he is great. He goes out of his way to make sure I am well taken care of and because of him I will keep taking my car to VW Of Orange Park for service. | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ Barbara Romero

Always helpful & do a great job!! | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Reinaldo Gonzalez

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8/3/2026 12:00:00 AM | Google

★★★★★ Barry Nelson

I arrived and was waited on immediately. All my questions were answered and my car was serviced. The member went above in efforts to fix a disconnected part of my undercarriage. Then there was a discount issued that I was unaware of. Outstanding service | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Tammy Ball

Always get friendly customer service and they found a coupon that helped me save on money. | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Steven Minchew

Great service team. Mr Byrd is a great team member always take care of my needs when I come in. | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Jesse Logerstedt

Quick fast expert vehicle service | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Tsuzee

Had regular maintenance work, which the technicians did a great job on, they're amazing. The service department however tried to charge additional fees not on the quote and gave a price gouged quote for additional work. They became upset when I questioned why their math didn't add up and even had different quotes for the work that I | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Wilma badger

The service advisor were knowledgeable and professional. | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Paige Paris

My atlas has been in and out of the service department since I bought it brand new. I picked it up last week for a shake that it has had for MONTHS now, not fixed and worse than when I dropped it off. I called the Service department, the Next day and they said Alan had left for the day forwarded me to his voicemail and I left a voice | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Terrance G

Allan Byrd is always professional and makes sure I get the best deal. | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ arnaldo roncal

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7/28/2026 12:00:00 AM | Google

★★★★★ Raymond Smith

The service department people are all very friendly and professional. This particular visit, Natalee assisted me with getting my vehicle serviced, and arranged transportation home and back to the dealership. The dealership also provided a courtesy car wash. Thanks for the exceptional service! | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ LaTisha Uche

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7/27/2026 12:00:00 AM | Google

★★★★★ meriruth mejia

Christian and the entire team made my car-buying experience smooth and stress-free from start to finish. Christian was patient, never rushed me, and took the time to answer all of my questions. He was humble, professional, and genuinely cared about making sure I was comfortable throughout the process. A special thank you to AI as we | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ tenzy wenzy

Had an excellent meeting with Douglas! He was super helpful and did an amazing job explaining my transition of trading in to getting a new vehicle. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Stefanie Caudle

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7/27/2026 12:00:00 AM | Google

★★★★★ Kevin Kangethe

Mason was phenomenal! He took the time to explain everything clearly, listened to what we were looking for, and never once made us feel pressured. This was our first Volkswagen, and after this experience, I can honestly say it won't be our last. The entire team at this dealership made the process easy. Buying a car usually comes wit | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Andrew Orpiano

Ashley at Hanania VW helped us with purchasing our new vehicle. We initially were going to purchase a vehicle out of town but Ashley and the team at VW gave us a great price out the door. The process was excellent and will consider Hanania VW in OP for future purchases. | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ jean dumas

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7/25/2026 12:00:00 AM | Google

★★★★★ Andrea Crowder

I had my car serviced - I finally hit 81000 miles. They did an awesome job and everyone was so helpful. They also saved me money by letting me know that I did not need new brakes. Women be careful out there - so many people will try to rip you off, always go back to the original dealer. Thank you and I will see you guys at my nex | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Crystal Odom

Friendly staff! They go over and beyond to be helpful. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Kayla M

Not talking about the previous terrible experiences I have had over the years with Volkswagen and just speaking on my appointment that I had on Wednesday was still terrible. They never have any loaner cars available, some of the service staff members are extremely rude and act like your job. Do not matter, my car was supposed to be d | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Chantel Tom

Thankful for Shae! She had gotten straight to the point and helped me find a more spacious arrangement for my young family. Spectacular experience ???? | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ anthony Widemond

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7/22/2026 12:00:00 AM | Google

★★★★★ Chris Romano

Good overall experience and was in and out quickly. Easy to make appointment on day I needed | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Sharyl Yates

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7/20/2026 12:00:00 AM | Google

★★★★★ Russell Alvey

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7/20/2026 12:00:00 AM | Google

★★★★★ Nia Nelson

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7/20/2026 12:00:00 AM | Google

★★★★★ Ricky

Great experience from start to finish. Bought a X3 this past Sunday! The team was transparent, professional, and made the entire process easy. Mason was knowledgeable, patient, and never made me feel pressured. I really appreciated his honesty and excellent customer service. Highly recommend asking for Mason! | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Brandon McDonald

Natalee and her team at Volkswagen of Orange Park did an outstanding job identifying the issues with my vehicle and communicating everything clearly throughout the process. They had me back on the road in a timely manner, and the entire experience was smooth from start to finish. I literally drive past two other Volkswagen dealershi | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Julio Gonzalez

Excellent Service from our service advisor, Keith!!!! | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Lamont Hilliard

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7/18/2026 12:00:00 AM | Google

★★★★★ Daryl Evans

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7/17/2026 12:00:00 AM | Google

★★★★★ ignis gallo

Shelly in service is a top notch what ever she is getting paid it isn't enough | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Joseph Beslow jr

Great customer service , convenient wait time , and comfortable environment!! | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Troy Houston

Everything was great thanks Allen A+ | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Jari Benjamin Israel

Had a great experience. Mason got me in and out with care. Highly recommend. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ James Cowherd

Very Professional | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Yvette Cobb

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7/14/2026 12:00:00 AM | Google

★★★★★ Mark Jones

Came in with a whole list of things to get done and Natalie to care of all them without hesitation! All work was performed and completed in one day. | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Peter Quamina

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7/13/2026 12:00:00 AM | Google

★★★★★ Steven Fuller

Great service and service representative was excellent. | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Wanda Trotter

Excellent customer service | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Rosemary Thornton

The service I received exceeded my expectations! Maurice took the time to listen to my concerns before I even scheduled an appointment, and I genuinely felt that my safety was his top priority. I had been told when I purchased my vehicle that this was the best place to have it serviced, but I didn't listen. Now I understand why they | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Marti

If I could give negative stars I would. I had a headlamp replaced on my vehicle for the driver's side , but for some reason , the passenger side was replaced. I am now out five hundred dollars and may have to pay another five hundred dollars. | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Bahlockay

Bought SUV December, had small issue. Service center was great, Natalee and Alan were great. They went above and beyond what i have experienced at a every dealership i had in the past. Got me in without appointment. Was out within about 30 minutes. Couldn't be happier. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ B

I've always had a great experience with the service department at Hanania Volkswagen. Natalie is consistently friendly, professional, and keeps me informed every step of the way. She makes the whole process easy and stress-free. Highly recommend Natalie and the entire service team! | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Michelle

Natalie has consistently provided me with world class customer service her dedication, professionalism and always helpful attitude makes a massive difference, she deserves some serious recognition. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ India B

Very kind, helpful, and accommodating | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Lavern Battle

I had such a wonderful time with the salesman and I really appreciate the blessings they did for me. I couldn't say nothing negative because there was nothing negative about what they did for me and I appreciate the salesman the general manager and everyone else that works at the dealership thank you Volkswagen. You will always be my | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Eric Smith

The service advisers were very nice. I really appreciate the loaner car while my car was being worked on. The quality of the maintenance performed was very good. However, their knowledge of the out of the ordinary issues seemed very limited. My car was there for a month, and they couldn't figure out the problem. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Lori Cossaboom

Rochelle was very attentive and knowledgeable. She explained every detail that was happening with my 2019 Tiguan. Great customer service! | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ amy krewson

Excellent service, professional & friendly staff. Alan always takes great care of us. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Levetta Parker

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7/9/2026 12:00:00 AM | Google

★★★★★ new beginner

It was very easy to schedule a service appointment and the maintenance performed was timely. The complimentary car was a huge plus! | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Rowynn Anderson

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7/7/2026 12:00:00 AM | Google

★★★★★ David Richard

Natilie and allen in service are awsome. Thanks . | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Holli Kennedy

The service department is professional and attentive. I have had great experiences with Maurice, Natalee, and Allen. The fact that they have all been with VW in the Service Department for many years speaks volumes! | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Simply Sweet

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7/7/2026 12:00:00 AM | Google

★★★★★ Melissa Rodriguez

Maurice is always amazing and helpful. He makes my service trips easy and stress-less | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Karen Damm

Great service and friendly | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Benetta Scott

Service was great. This was my second visit and Natalee and her team treated me with love and care. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Michael Kaufman

Coming for a visit for family it always.seems for something has to be fixed on our car, they are always welcoming and able to fix what needs to be fixed in a timely manner.. Would definitely reccomend. | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ James Perry

Ashley did an amazing job with both explaining the features on the test drive and helping me get setup with the car after purchase! All around, the experience was extraordinary!!! | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Nico Telesca

We've purchased several cars from here. The purchasing experience and the service are in my opinion top tier. We refuse to go anywhere else. A+ | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Deidare Thompson

I have to say that I was VERY disappointed with my last service issue/complaint. This was the 2nd time I had service done on my car due to the noise in my brakes. The first time the dealer said it was brake dust but also indicated that the brakes are a known issue with VW. I wanted the brakes replaced since they were under the warran | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Joseph Banks

It was great. I didn't have to wait too long to have an idea of what was about to happen with my vehicle. Rochelle is very nice, helpful and knowledgeable. I was able to have my vehicle serviced in just a few short days. | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Jon B

Top notch customer service! | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Katheryn Davis

Taylor was great. Answered every question on the spot and was a great help. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Desiree Mosley

Tyler was amazing helped me out. I got a great deal on a vehicle. He helped me through the whole process. He went above and beyond. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Felicia Smith

We typically got to the VW on Atlantic but they couldn't get us in for almost two months for normal maintenance. When I called OP VW they got me right in. I worked with Natalee and she was up front, sweet, and kind. I dropped my car off at 10 am and they paid for a Lyft to take me home and pick me up when my car was ready. Natalee wa | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Kimberly Fishman

I was able to purchase a new car at a good price from the dealership. Love driving my Volkswagen Atlas. I enjoyed working with finance department. The finance member and general manager and sales member were very helpful in the purchase the car and making it an enjoyable purchase. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ John Daley

I was impressed with the cost of service. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ GIl jovero

Upon arrival at the service department Service Advisor greeted me and ask vital questions for my concerns immediately he evaluated the situation and provided service recommendations. When repairs were performed there was a minor detail after completion Keith took care of it without hesitation outstanding customer service. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Cheryl Kelly

She was very professional and polite i will always ask for for service when I return | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Dana Monti

Thank you as always for wonderful customer service! Anything I ever need is always done efficiently and accurately. Natalie is the absolute best! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Yvette Ellerbe

Great customer service and kept me up to date with what was happening with my vehicle. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Richard Montgomery

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6/30/2026 12:00:00 AM | Google

★★★★★ Lumturie Bengu (Lumturie)

????? This was the worst customer service experience I have had at this dealership. I brought my vehicle in for an oil change and agreed to additional recommended maintenance, including replacing the engine air filter and cabin air filter. I spent over $1,000 on the service because I trusted their recommendations. Shortly afterwar | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ EvaMarie Schoenemann

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6/29/2026 12:00:00 AM | Google

★★★★★ Christine Pedersen

Recently, I inquired to purchase a used Tiguan from this dealership. I was communicating with a Sales Associate, Ashley. She kept sending me duplicate emails on “what the new model of Tiguan has to offer.” I kept asking her to give me #$ on a deal, etc. I kept going in circles. Since I contacted this dealership over a week ago, the p | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Handy Man

I wasn't made aware of your complimentary car wash untill after I got my vehicle back from serving. If I was made aware of the free complimentary car wash before serving, I would have considered additional serving options. Because of the lack of communication from your serving department, I have to reconsider other options for servic | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Betrice Ross

"The service department at VW of Orange Park is top-notch! I dropped my car off for service and the advisor Natalie was incredibly helpful. The waiting area is clean and comfortable, and they had my car washed and ready before the estimated time. It's rare to find an honest and reliable service center, but these guys hit the mark." | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Jaime A Sued

Very cordial staff, in a pleasant environment. Very helpful staff, that resolved all details with ease. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Nikki Milton

Natalee is the best hands down! She will break down any procedures that need to be performed in a way that isn't overwhelming but gives me the opportunity to make an informed decision, giving updates in a timely manner and staying pretty true to the timelines given. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Mark Holz

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6/26/2026 12:00:00 AM | Google

★★★★★ Robbin Smith

I enjoy coming to this dealership. The staff is friendly and helpful. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Kyle Curby

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6/26/2026 12:00:00 AM | Google

★★★★★ Jennifer Leigh

VW of Orange Park is top notch! The service was great! From the time I was checked in and all the way through to paying the cashier. The staff is attentive, concerned, friendly, professional and always extremely knowledgeable. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Mark Herrera

Natalee and David service director ithey're awesome! its always great working with them. i dropped off my Atlas 8:00 Am and 2 hours later got a text car is ready. you gotta love vw of orange park. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Tanya Waters

Every time I go in this location, they treat me with respect and kindness. They try their hardest to actually assist you in the best way they can. Our Sales Rep was Ashley Rodriguez, who is amazing! If you go here, see her! Between her and the rest of the team, they got me in a great car with affordable payments! | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Mzkeke Sosweet

Natalie is amazing! I'm truly thankful for the extra mile she took for me and she didn't have to do that. She has helped my car over the years being serviced, and every time she has given me the same service, fast, friendly, very knowledgeable and pleasant to talk to always. Thank you From the bottom of my heart, Natalie for taking c | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ June Dungca

Hanania Volkswagen of Orange Park is exceptional at caring for my car and I.Natalie welcomes you from the minute you walk in the door.Communication is key and Natalie lays out everything so clearly. She told me the car would take an hour or two so I brought things to occupy that time frame and it made waiting a breeze. When the car w | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Akando LDBCorNOTHING#82

There's not a better dealer than these guys! Not only they put you in the car perfect for you, they will make things easy for you through the whole experience going above and beyond. I'm so happy I'm apart of the family now :) | Read Full Review

6/24/2026 12:00:00 AM | Google

★★★★★ Brian Boyd

Always a GREAT experience and Natalie is ABSOLUTELY AMAZING and the BEST very knowledgeable, personable and polite, yall need to keep her and give her a RAISE!!! | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Moesha Glover

Very friendly customer service and worked efficiently and timely to service my vehicle. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Larry Miles

My experience at Hanania was GREAT!!! Everyone was friendly and helpful and my vehicle was returned to me in EXCELLENT condition after maintenance. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ DeAnna Snodey

Amazing staff & wonderful customer service. Natalee went out of her way to make sure we were taken care of. Thank you Hanania! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ ValT Green

Natalee was great in getting me checked in, even helping with other issues I had questions about, kept me updated on the service, let me know coat as we went along, gave a courtesy wash and had me checked out in a timely time. | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Hunter Stewart

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6/22/2026 12:00:00 AM | Google

★★★★★ Shannon Mueller

Absolutely LOVED the experience Christian was amazing. I will definitely be back when it's time for another car! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Rachida McCreary

I recently purchased my 2026 Volkswagen GLI Autobahn, and Douglas made the entire process smooth, stress-free, and enjoyable. He was knowledgeable, professional, and took the time to answer all of my questions without ever making me feel pressured. Douglas was attentive to my needs and helped me find exactly what I was looking for. | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ JC Hardison

Shelly does an amazing job taking care of our families car service needs!! | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Lamont Hilliard

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6/19/2026 12:00:00 AM | Google

★★★★★ Stephen Casto

Easy in, easy out, 5 minute recall part. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Perry Vaught

One of the best, easiest and quickest car buying experiences we've had. Taylor was very responsive to our initial online inquiry, answered all our questions, and set us up with test drives. We were looking for a certified preowned Atlas; Taylor sent videos of the cars ahead of time and had all our options ready to look at/test drive. | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Ernestyne Petersen

My husband and I had the pleasure of working with Ashley. She was quick to assist us from the moment my husband came in for information. Throughout the entire process, she was patient, never rushed us, and never made us feel pressured to make a decision. If you're looking for a car and want someone who will give you the time and spa | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Lea Knight

Tyler Cannon is Awesome !! I was only visiting Hanania Volkswagen to get my 2024 Tiguan serviced. Caleb the sales manager noticed me looking at cars in the showroom and asked which model was my favorite. I let him know that I wasn’t in the market for a new vehicle but he could show me the 2026 Tiguan’s. Just for fun . He showed me a | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Carlos Mayang

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6/16/2026 12:00:00 AM | Google

★★★★★ Jennifer Horton

Hi. It is with Pleasure that I would like to Give a Big Thank You to the main men behind the scenes Brian & Scotty @ Hanania Volkswagen -Orange Park! These two gentlemen gave me exactly what I asked for and worked hard to put me in my Santa Cruz. I love this Truck- a breath of Fresh air! | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Jocelyn Vonesh

I made an appointment to see a vehicle. Put in a credit application online, confirmed, got an uber, ready to purchase the vehicle, only for them to pull my credit when I sat down and tell me shortly after that the vehicle sold. I understand things happen, but having been in the business myself, my eyes would have been on that key al | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Alicia Wade

Great place and Awesome staff. I went in thinking the worst due to my credit and I got approved. I wasn’t expecting it. Staff was friendly , paper work flow was smooth and within 2 hours I was out the door. Thank You Jamaris and Scotty for your hospitality and getting me riding. I Greatly appreciate. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Michael Griffith

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6/5/2026 12:00:00 AM | Google

★★★★★ German Caicedo

Great experience at the dealer with Jose and the team. I am happy with the trade in deal and got my wife's new suv in a couple hours. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Michelle Hodges

I bought a vehicle here and Natalee In the service department is awesome! 5 stars! :) | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Slic Nic

I will give this place a 4. I hate dealerships straight up. However, what can you do when you need a new,decent, reliable, ride to live in this crazy world??? I have had several car lot experiences. This one, "Hanania of VW" was by far the best experience! Torrell, our sales person. He was very attentive, responsive to texts, calls, e | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Michael Ward

Ronnie the GM was awesome and Tyler the salesperson did a great job. The whole team was great. It was truly a fantastic experience. Thank you so much! | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Jackie Rodriguez

Bought my car from here 5 months ago, to find out my back tires are rotted from sitting in their lot for months, my front tires are completely worn out from the inside. Went to see about something being done, don’t recommend coming here. Absolutely ridiculous. You don’t buy a new car to have to already replace brakes and now tires th | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Jessica Land

Usually, I dread going to any dealership for vehicle service, but Natalie completely changed that experience for me. She went above and beyond to make sure I was taken care of every step of the way. Her attentiveness, communication, and genuine care did not go unnoticed. I especially appreciated her willingness to work around my wor | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Katty Pierre

Do your research. Buyers definately BEWARE. | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Tabitha Sutton

Colby, my sales guy, was awesome. He really listened to what I wanted and needed, and went above and beyond to get me a vehicle that had it all. I absolutely love my Atlas! If you're looking to buy, go see him--you won't be disappointed. | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Anthony Riley

Second time buying a car here and a fun and amazing experience everytime. Colby was awesome and had me done in a few hours max and was off. Felt like family in there how they treat you. 10/10 recommend go here | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Louis

Best dealerships ever to purchase a vehicle Thanks to Jose! | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ D’Anthony Early-Riley

I’ve never experienced such a bad car buying experience like I have here at Hanania VW! First I will say before purchasing the vehicle(2022 Hyundai Tucson) there was an issue with one of the tires having low pressure in a tire. They did eventually take care of it even after I made the purchase of the vehicle. Within a week the vehicl | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ David Richard

So to start off i traded my passett for a tiaquan, the gap insurance they pressure you in to getting it that was my first mistake ,so after being in the car for less than a year i paid it off went to dealership to get a refund on the gap insurance that no longer needed, they told me it take up to 8 weeks by kaleb the sales manager we | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Sydney Pastor

Jamaris did a WONDERFUL job at helping with the sale of my new Tiguan. He was very patient, up front, and worked hard to get me what I needed. I appreciate all his hard work and efforts. I highly recommend Jamaris and this dealership if you’re in the market for looking for a car! | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Marquaise Lassiter

I had the best experience with Tyler and honestly everyone here and I have to recommend him to anyone and everyone that comes to VW. Against all odds he got me into a brand new Jetta! The energy and teamwork of everyone working in Hanania VW was amazing and infectious best experience ever buying a vehicle! | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Steven Shaffer

Both sales and financial department are incredible, I most definitely recommend this car dealership. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Susan Walters

Bought a vehicle from here last year could get what I could had nothing but problems after driving off their lot with it. Then had to go on the shop to the Chevy dealer not even 2 months of having it. Then of September of last year had to put 3000 dollars into because the timing chain went out and now it needs a brand new transmissio | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Danielle Dapice

?? Buyer Beware – Hanania VW of Orange Park ?? I purchased a vehicle here and had a very disappointing experience. The car had a check engine light on during the test drive. I was told by the salesperson (Douglas), after speaking with the manager (Brian), that the vehicle had already been inspected, the code was cleared, and there wer | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Katie Shaneyfelt

Taylor Washington was incredible, and made the process fast and easy. Will be back to see her in the future | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Nancy Delgado

Colby at Volkswagen of Orange Park made my dream of new car ownership happen. He was very kind and great to work with the whole duration I was there. He made me feel appreciated and valued as a customer. I recommended him to my son when he's ready to buy, and I recommend him very highly to everyone here on Google. I am happy to have | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Kevin Stitt

I recently purchased my third Audi from Hanania Audi of Orange Park, and while the initial buying experience was satisfactory, my ongoing issues with their service have been frustrating to say the least. I leased my e-tron in August, and since then, it has faced numerous problems. The real concern, however, is the lack of support fr | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Christa Crapps

From the sales staff to the service dept , these guys are the best in the business. I feel like family when I show up, and they really show up for ME! Moe & David in service are honest, trustworthy and informative. Ronnie runs the best sales team, and I’m so grateful for them! They go above and beyond consistently and I’ll continue t | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Ariel Alterbaum

?? I had a bit of a rough start initially, but I truly appreciate how the team turned things around. After that first interaction, they really stepped up and worked with me in every way possible to make things right. They were patient, attentive, and made sure I got exactly what I needed. I never felt rushed or ignored once we got o | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Victoria Webber

I had an excellent experience at Hanania Volkswagen and wanted to recognize the team for making what is usually a stressful process feel smooth, transparent, and genuinely worthwhile. I came in originally planning to look at a used vehicle, and I had spent several days doing extensive research beforehand. Coming from a family of mech | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Dark Knight

I recently brought my Passat in for service at Volkswagen of Orange Park, and unfortunately learned that due to its age, it was beginning to experience early engine failure. It just wasn’t worth continuing to invest in the car at that point. Thankfully, Shae Stephens completely turned what could have been a stressful situation into a | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Ariel Alterbaum

A literal waste of my day! Your typical car salesmen who don’t care about your time. Sent out scams and didn’t care. Was clearly very upset and couldn’t even just get a nice “I apologize”. Like I said just was your stereotypical car salesmen. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ mr904 Director

My vehicle (A 2024 VW Atlas) has been in the shop here since 3.3.2026 with bad a/c compressor. Every time I’ve been told a new expected time of repair completion it goes a week past without even an update. Communicating is very important in business, it’s especially bad when you don’t know how to complete the work, and your communi | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ R J (Red)

I had an outstanding experience at Hanania Volkswagen Orange Park, and I want to recognize Taylor for truly exceptional service. From start to finish, Taylor was the definition of professionalism. She went above and beyond to ensure I was taken care of, answering every question thoroughly and making the entire process smooth and str | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Emily Johnson

I just bought my first car completely on my own from Hanania. The sales associate I worked with was Colby and he was very helpful. Buying a car as a young girl can be intimidating and I’m happy to have worked with this dealer, they answered every single question, they were patient while I was negotiating and never made me feel rushed | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Brenda Rodriguez

We had an emergency off of i10 with our vw, the vehicle was towed here. Communication on arrival of the vehicle was good but when they sent the estimate of the work it was quoted one amount and when we showed up to pay it was more than what was quoted. I understand adding tax to the invoice but the add a disposal fee that the state a | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Jose Nunez

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3/13/2026 12:00:00 AM | Google

★★★★★ Cam Smtih

Mr. Tyler made sure we knew everything before purchasing a car and was very respectful to me and my mother. He had no problem helping us with any questions we had about the vehicle and gave us great service. | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Melissa Russell

I had an absolutely amazing car buying experience, and a huge part of that was thanks to Colby. From the moment I walked in, he made the entire process easy, comfortable, and genuinely enjoyable. Buying a car can sometimes feel stressful or overwhelming, but Colby completely changed that experience for me. He was incredibly knowledg | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Kevin Shelton

Unbelievable customer service!!! Very professional ppl fast and reliable. Scotti Jose and Brian are unbelievable ppl doing great things for folks!!!! Thank yall for everything!!! | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Emily Haley

We had a great experience working with Jamaris at Hanania Volkswagen. He was friendly, professional, and really took the time to make sure we found the right car for our needs. He answered all of our questions, explained everything clearly, and made the whole process smooth and stress-free. We never felt pressured, which we really ap | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Mitchell Haley

Jamaris was absolutely fantastic in helping my wife get into a new vehicle. The whole team went above and beyond to make it work for us! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Bianca Gheller

I tried to give grace and understanding but I’m at my limit. Ronnie does not follow up with complaints and has yet to respond to me since our phone call on 12/2/25. Your word is meaningless since you cannot be bothered to return my phone call or email. I came in on 10/17/25 for an oil change. I had 111,745miles/40.2 on my odometer. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Eric Kowal

Colby was fantastic and helped amazing | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Albert Lane

COMPLETELY A SCAM STAY AWAY!! I’ve been trying to purchase a 2018 Tesla model S from you guys for 2 days Finally worked out the terms 21,500 financed 4K down Mind u this car is listed for 18,500 That was fine we came back last night to sign start signing First paper we sign says 21,500 Made it to his desk And he tried to scam me out | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Keith Reid

Colby at Hanania Volkswagen is the best customer service representative i HAVE EVER came across in any way shape or form. He was extremely helpful, and made my experience comfortable. When making life changing decisions such as buying a vehicle having people like Colby help you through the process is a huge W! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Madison Maresca

Taylor was great | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Hailey Mason

Mr. Colby was extremely pleasant and professional throughout the entire process. I explained exactly what I was looking for and my budget, and he truly listened. He was very understanding and never once tried to push me toward anything outside of what I wanted. Thanks to him, I was able to leave completely happy and confident in my p | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Auston Bruni

I came in on a whim Sunday afternoon too look at a specific Tiguan I really liked. The whole staff that worked Sunday was incredible. They were so attentive and helped walk me through the whole process of buying a brand new car since this was the first time I had done so. I couldnt be more appreciative with their service. My wife is | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Tony Lay

GREAT DEAL!!! We were in the market and decided on the 26 VW Atlas SE w/t Tech & 20" wheel pkg. We worked with our sales rep Jamaris who went above and beyond to get to the trade number as well as the financed number needed to close the deal. He let us know he would be out of town when we picked her up yesterday and made sure his par | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Ryan Aviles

For transparency, I originally had a very negative experience with this dealership a few years ago under previous management. When my credit wasn’t great, I felt rushed into a Tiguan without being given options on color or specs. Just three days later, the vehicle stalled multiple times. I later learned there were metal shavings in | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Kathryn Ray

Great to work with | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Austin Barnette

Rude employees, would NOT reccomend | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ C'yeirra Davis

Colby was very helpful and professional! I had a wonderful experience | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Al Thomas

Jammaris was great to work with. Very helpful and attentive. Great experience. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Jose Silva

Ms Salmon Very kind and patient! Would buy again | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Hayley Zapcic

Douglas and everyone at Hanania Volkswagen were so wonderful and treated me wonderfully. They helped me get a car that I loved and would feel comfortable in. Highly recommend going there for your next car purchase. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Melanie Tyler

Taylor at Hanania Volkswagen of Orange Park was great! She was so helpful from beginning to end along with everyone else I interacted with. No hard sales. They truly care and I am so happy with my purchase. Thank you!! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ robert salay

Working with Tyler Cannon was a joy. With his smile and patience, he helped me negotiate a deal on a Jetta SE. My husband and I thank him for working with us so professionally. Judi Salay | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Lorrene Owens

Allen from service department hands down always gives exceptional service. Very polite, helpful, and communicative. I’ve been getting my car serviced here for a couple of years now and after being very disappointed with another Volkswagen service location, he’s always very informative and gets me in and out. I definitely think he gi | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Joseph Spanos

these people sold a car to my sister, it died a month later, they said they could fix it, and then for some reason they realized they can't fix it, incompetence!!! Their solution, let's sell this unsatisfied customer a very expensive car filled with incentives to erase 7k in negative equity, unscrupulous!! 5 months later...let that s | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Julia Daniel

Purchasing a vehicle from VW of Orange Park was a very good experience. They are very honest and straightforward. They explained everything to me in a way I understood. I worked with Jose and Bre. They are wonderful, professional and caring. I definitely recommend VW of Orange Park. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Samuel Easterling

Company tricked me to come in saying I was approved up to 45k 0 down. All I had to due was come pick my car and sign and drive. When I got there I was told I couldn’t use that approval and need to run another credit check. They picked the car for me wouldn’t let me pick my own even though the one I want was 10k cheaper than the one t | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Ezekiel Hundley

Best experience I was in and out! The gentlemen were kind and very down to earth | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Ricardo Henzler

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1/26/2026 12:00:00 AM | Google

★★★★★ Megan Nielsen

Allen in the service department deserves a raise (and no he did not pay me to write this)! I have all my service done there and he is Johnny on the spot every time. Always kind, courteous, communicative, and great to work with. He always has a smile on and works hard to get my car in and out! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Aziahauna Rustmann

I 100% would recommend! We had an amazing experience at Volkswagen with Thia buying our new vehicle! Everyone was so welcoming and kind! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ randy brooks

Tyler came in on his day off to top off the tank for me and was available every time I called or messaged him | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Meaghan Gonsalves

We were visiting from TN for holidays and our check engine light came on the day before we left. We wanted to make sure it was ok to drive the 8 hours home. Natalie and the service department had no issue getting us in that afternoon. They ran diagnostics on my car, found the issue and addressed it all within an hour. We cannot thank | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Timor Barrett

Let me tell you buying a car can not be any easier than this. As a first time buyer, they answered all my questions making the process super simple and fast. Shae and Jeremiah are a blessing. Thank you Guys!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Amy Neisse

Shae Stephens and her sales manager Jeremiah, are hands down the best I’ve ever dealt with! They truly made our experience great! If you’re in need of a car, go see them!!! If I could give them more than 5 stars, I would. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lexi Henson

Jose was the best sales rep!! He and the managers helped me get the best price on a brand new car! The whole team was very friendly and kind and definitely listen when you tell them your concerns. Definitely recommend coming here and asking for Jose! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Avi D (Avi)

I am extremely disappointed with my experience at Hanania Volkswagen of Orange Park, specifically involving Shae Taylor, Jerrica, and Jeremiah. This has been nothing short of horrible service and complete negligence. It has now been over 4 months since I traded in my vehicle, and the trade-in payoff has still not been properly compl | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Shell Stewart

By far one of the worst experiences. They are not honest nor trustworthy. My son’s car broke down and we were scrambling to get him a replacement. I saw a car they had in stock and called to see if they would be able to meet our max budget. We knew our credit. Knew the rates. Already bank approved and had cash to put down. Easy sale. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ I am Queen Koya

Shae was an absolute amazing sells lady. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ James Haugabrook

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12/26/2025 12:00:00 AM | Google

★★★★★ Richard Ray

I recently bought a 2025 VW Jetta. Have to say the high light of the entire experience was working with Tyler Cannon, our salesman. He made us feel comfortable in every way. All American good looks, honest, up front and very realistic in what he could do for us. If anyone is considering a new VW, Tyler is your man. The car has been g | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ dale sloniger

Shae was awesome | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ William R

Reggie is a perfect gentleman and made the process of buying our new car(to us) easy and no pressure. We will be recommending him to anyone we know looking for a car and Jeremiah is a nice manager with a sense of humor who made us feel at ease. A nice deal and a beautiful car. Thanks men. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Grace Sanderson

The staff were always kind and respectful, but the communication about my payment was very frustrating. I sold my car to them on Nov 12 and I was told they would overnight the check to me. The check was issued on Nov 15 and I was told multiple times that it had been mailed. After three weeks of calling and texting the staff, I found | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ferras K

In our experience, Hanania Volkswagen has been the most rude, unprofessional, and unethical dealership we have ever dealt with — and that’s saying a lot, considering we’ve completed over 32 vehicle transactions in the past. Over the course of more than three months, our time was completely wasted. Communication was nonexistent — no r | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Alexander Bravo (Alex)

Very disappointed with this dealership, I was approved for a car for $ 40,000 with a $ 6000 down payment and a trade-in. Then they called me to return the car because the bank did not approve the loan. When I took the car back they told me that I was approved with another bank for a higher payment amount, I did not agreed and they re | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ wendy Crowley

Buying a new anything is nerve racking. I have little to no faith in people or products put out today. But, thanks to the team at Hanania VW, let me tell you my faith is restored. From Douglas, our salesperson extraordinaire and to the phenomenal GM, Ronnie Mansour and everyone who works to assist them! It is because of their time, e | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Searra Brooks

Very accommodating and well coming ! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Leah Myrick

Elena and her manger were great! Got us into an even better vehicle than we thought we would be able to get. This is the 2nd time a Hanania dealership got us a great deal, we will definitely be back! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jessica Sepulveda

We worked with Latasha! She was great! 10 out of 10! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tom Kunert

Latasha Jerrica and Jeremiah were wonderful they made mt transaction seemless. They all are super individuals and would recommend everyone to buy their new vehicle from them. A great experience | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Madelyn Johnson

Taneshia was so sweet and helpful throughout the whole process of buying a vehicle here! I would absolutely recommend her to anyone! Jerrica was also so patient and informative when talking through the finance portion. You can really tell the staff care about their customers here, and that they are genuinely happy to support each ot | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Courtney Ferrell

I had the absolute best experience here. Jeremiah, Jam and Scotty made my car buying process so easy. I still can’t not believe that I have my dream car all thanks to him. The entire team is truly dedicated to helping you and going above and beyond. I highly recommend Hanania to anyone looking for a trustworthy dealership. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Lauran Kunert

Can’t say enough wonderful things about Latasha. She worked diligently with my husband to get him the car and deal he wanted. She was thorough and responsive in every step of this process. She earned our trust and we will be going back to Latasha for all our future automotive purchases. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ LouAnn Fraser

I had a great experience with OP VW. Was just looking to see if I wanted to get a new vehicle. Had Douglas and he showed me a couple of vehicles I mentioned I wanted to look at. Made the decision to purchase a Taos and they got me into one that would work for my budget and finance. Love the car. Thanks for your help Douglas. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Andre Elkins

Jose was exceptional! Low pressure, high service. Very happy with the experience ?? | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Mo PSE

Not a great customer service experience after purchasing my vehicle. Update: I was contacted by Ronnie who was a great help. He answered my questions quickly and was able to resolve my issue. Thank you Ronnie! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Sabine Sh

Leased a VW ID4 from here 8 months ago. The car itself has A LOT of issues from sensors to doors to general safety issues, but that's not the only reason for the 1 star review. We were verbally told that we're leasing it over 2 years (mind you we negotiated for 3 weeks before settling on it) and the thing that baffles me is that I as | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Roy Flowers

False Advertisement, posted a car for 17.5k, then after wasting my time they came up with a price of 26k. Most companies want to be paid fully but I suspect they have some kind of financing scheme going. Buyer Beware | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Amanda Darga

I had a fantastic experience buying my new car, and it's all thanks to Shana! She was incredibly kind, helpful, and made the whole process feel easy and stress-free. I really appreciated how patient and knowledgeable she was—she took the time to answer all my questions without ever making me feel rushed. I would absolutely buy a car | Read Full Review