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Hanania Volkswagen of Orange Park

Hanania Volkswagen of Orange Park

★★★★★(143)read reviews
7220 Blanding Blvd, Jacksonville, FL 32244
(904) 638-7678 Ask About Our Service Specials!
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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 5:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Kelly Florio
    I had a great experience here at the VW of Orange Park! The GM Ronnie is awesome! Very personable and helped me find just what I was looking for at a great price. Scott was very informative, courteous, and wonderful to work with. He even put the big red bow on my vehicle the day I was picking it up as a nice surprise which was just a | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Angela Ballard
    Where do I start? I could post about several situations I encountered while having my Tiguan serviced there. However. This last situation certainly made it super easy not to ever go back there. In March I had to bring my car in when the check engine light came on and clearly something was wrong. I was told it needed a fuel injectio | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Kate Swantak
    Colin Smith helped guide us through purchasing our dream vehicle! Thank you Colin! Looking forward to working together for years to come. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Akhill03
    This was one of the best car buying experience I’ve had. Scott did everything he could to make it a good experience. Will definitely be buying more cars from them | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Akhill03
    This was one of the best car buying experience I’ve had. Scott did everything he could to make it a good experience. Will definitely be buying more cars from them | Read Full Review
    11/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cynthia Dane
    My VW Jetta was dropped off for a battery change under partial warranty on 09/16/2024. The service advisor Natalee called me when my car was ready that afternoon and also advised me that my air bag light was on and asked if I wanted them to take a look at it for $170 diagnostic fee. I explained to her that light was not on when I dro | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Desmond and Veronica Smith
    I recently purchased a vehicle from VW of Orange Park and I couldn’t be happier with my experience. Scott was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. He listened to my needs, offered great options, and never pressured me. The whole team at VW was professional and friendly. I highly recom | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Shawna Bronson (Shawna)
    The absolute WORST dealership I have ever been to. My process of purchasing a car has been a nightmare and you would think, going to a branded dealership, you would be able to trust that you will get honest and courteous service especially as a first time customer. Well, this is the LAST time I will ever go here for any needs regar | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Sonia Murgueytio Jurado
    Juan was very knowledgeable about the different car features. Easy and painful process, I did not feel rushed or uneasy at any time. Thank you Juan, I love my new Volvo!! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Wright
    I reached out to the dealership and was met with swift customer support and a willingness to work within my budget. My sales associate Colin was great in explaining what all the dealership had to offer and showed me a few cars within my budget and preferences. Overall I can say I had a great experience and highly recommend. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Megan Gibbs
    Loved my experience! Scott has been great to work with to get me into my new car! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ elonwhite27
    The Best Customer Service We enjoyed everyone there. They was GREAT from the beginning to end. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ elonwhite27
    The Best Customer Service We enjoyed everyone there. They was GREAT from the beginning to end. | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Loretta Rivers
    I absolutely love my new Taos the gas mileage is better than stated. Scott was very helpful salesman. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Mica King
    Colin's was wonderful. I highly recommend him for any car purchase. You won't regret it. I am very happy with my new car. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ c.kell22
    Great atmosphere. They worked extremely well with us and were excellent with not pushing the sale. They gave us our time to make our decisions, overall great experience and we left with the car we wanted. Would highly recommend! | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ c.kell22
    Great atmosphere. They worked extremely well with us and were excellent with not pushing the sale. They gave us our time to make our decisions, overall great experience and we left with the car we wanted. Would highly recommend! | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cameron Kell
    Great service! They worked very well with us, they weren’t pushy trying to get the sale done. Professionalism was constant! Would recommend buying a vehicle from them. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Pierre mazraany
    Great service, Thank you Nat and the GM Ronnie | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Moore
    FAST PROCESS GOOD EXPERIENCE OVER ALL 10/10 definitely recommend | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ vlp
    Treated with consideration and respect from all involved. Showed me what I was interested in and answered all questions without hesitation. No high-powered pushing into something more than what I wanted or needed. Would definitely refer someone to this dealership. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ vlp
    Treated with consideration and respect from all involved. Showed me what I was interested in and answered all questions without hesitation. No high-powered pushing into something more than what I wanted or needed. Would definitely refer someone to this dealership. | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ ltricharde
    They gave us a great deal and treated us like family no high pressure sales | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ ltricharde
    They gave us a great deal and treated us like family no high pressure sales | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Quen Sams
    The process was easy and everyone was so helpful and kind. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Cami Franklin
    If you go to this Dealership - ask for Riley Gurkin! Riley was amazing!!! He listened and worked with us. We could trust him and felt comfortable with him from the first phone call. He bent over backwards for us - worked within our budget and our situation and we would work with him again and again! The others that we loved were | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ cf
    Would I recommend the dealership - yes - but I would tell you to avoid Chi Chan I am struggling with this review. Allan in service - 5 stars Brianna and KD - 5 stars Riley - 100,000 stars Chi Chan - can't even get on the score board. Our time at VW was amazing. Everyone was so helpful and honest. They understood our needs and worked | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ cf
    Would I recommend the dealership - yes - but I would tell you to avoid Chi Chan I am struggling with this review. Allan in service - 5 stars Brianna and KD - 5 stars Riley - 100,000 stars Chi Chan - can't even get on the score board. Our time at VW was amazing. Everyone was so helpful and honest. They understood our needs and worked | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rachael Chavez
    Colin Smith was a great contact at this location. Very knowledgeable, friendly and got us a great deal. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Chelsey L
    I had a great experience with Frankie and the team. I went in knowing what I wanted and gave my budget and they delivered. Highly recommend. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ smlogan512
    The sales process itself was great. Scott did a great job and it was a fast experience. Everything after has been a nightmare. We were not given a copy of all of documents which included the Bill of Sale. It took over a week, many calls and emails for someone to email me a copy. We were missing a key fob, went in and they did not set | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ smlogan512
    The sales process itself was great. Scott did a great job and it was a fast experience. Everything after has been a nightmare. We were not given a copy of all of documents which included the Bill of Sale. It took over a week, many calls and emails for someone to email me a copy. We were missing a key fob, went in and they did not set | Read Full Review
    10/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ 13nutzs
    Great dealership! Fast and friendly! Would highly recommend | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Bri Whitney
    KD and Giampaolo are amazing. They went above and beyond to make my purchase easy and smooth. Very knowledgeable and professional team. Thank you :) | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jetta2024
    Inquired about a new Jetta sport or SE, was treated with respect, and transparency. Sales consultant KD kept me up to date and informed every step of the way. If you are going to buy a new or used vehicle do it here! | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jetta2024
    Inquired about a new Jetta sport or SE, was treated with respect, and transparency. Sales consultant KD kept me up to date and informed every step of the way. If you are going to buy a new or used vehicle do it here! | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ ??????? ????????
    ???????? ?????????. ?? ???? ??? ? ? ?????? ???, ??? ???. ???????. ??? - ??????? ? ????????? ???????? ???? ??????? ?????? ?? ?????? ??????? ??????? ? ??????????!! Thank you ?? | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Tanner Woolsey
    8 hour long sales process because they “couldn’t find the key” but wouldn’t let me leave. Once I finally found a car worth the time, three salesmen surrounded me in the showroom and didn’t let me fill out the paperwork until I left them a good review on here. So I did that, then deleted it. Then when I returned the next week for a se | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Collet Wallace
    I went in went in with a pre-approval from Capital One., but I really was not expecting anything. I left with. Used 2018 Ford explorer. Looks brand new. Low mileage and clean engine. Runs great. Team was very professional and courteous. Thank you Riley!! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Bart Mckinney
    Natalee is fantastic! Great service | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Collet
    I enjoyed my experience with Volkswagen of Orange Park. Team was great. Thank you for everything Riley. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Collet
    I enjoyed my experience with Volkswagen of Orange Park. Team was great. Thank you for everything Riley. | Read Full Review
    9/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Angells1954
    Extremely satisfied with the team very friendly and helpfull allow me to make the correct choice Thank you | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Angells1954
    Extremely satisfied with the team very friendly and helpfull allow me to make the correct choice Thank you | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cynthia Dane
    My VW Jetta was dropped off for a battery change under partial warranty on 09/16/2024. The service advisor Natalee called me when my car was ready that afternoon and also advised me that my air bag light was on and asked if I wanted them to take a look at it for $170 diagnostic fee. I explained to her that light was not on when I dro | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Alfred Rivera
    I buy a car then need help with some paper, nobody can answer the phone, leave 6 messages for 2 days, no manager available for help with the problem in volwagen orange park, for selling perfect attention for helping poor quality service | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Ahmad Kurbatov
    I have a Volkswagen Tiguan, we went by appointment, we thought the service would help, we made an appointment online, because the check engine light came on, I went an hour early because it was raining so as not to be late, I went in to ask if they would accept me earlier, the girl said that the service workers had been home for a lo | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Jarrett O'Leary
    Our car buying experience with Frank was so enjoyable and cannot recommend enough. After having an awful experience with a competitor we called Frank and he handled us extremely well. If you need a car Frank is your guy! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany & Stephenie St Angelo
    KD and Brianna were so patient and helpful. They worked me and allowed me to test drive a few cars without any issues. I finally decided on a new atlas and i am very happy with my suv and the amazing services from both KD and Brianna | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Chris Duarte
    Natalie Chatfield is absolutely amazing! She went over and beyond the scope of her job and responsibilities! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ the bot 101 Cork
    The wife and i were trying to decide on a commuter car and popped into the OP VW dealership. We were introduced to KD our sales manager. After test driving the Jetta we decided to buy. KD was awesome as he worked with us to get the price and color car we were looking for. I have bought a few cars in my lifetime, but KD is one of the | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Shanna Jean
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Sayre
    Allan is also a great service advisor. I get great custermer service every time I go. They always do a good job on my car. Natalee Chatfield is the best Service Advisor I have ever had. She goes out of her way to make sure my car is taken care of. Always letting me know the status and calls me when part are in to schedule my app | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Sean Rivera
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ SAMUEL AGOSTO
    Great job frank | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ mike meyers
    Came in late on a Saturday afternoon. Ray took great care of us and got us the vehicle we wanted at a good price. Brianna stayed late to make sure the financing was handled. Best car buying experience I've ever had. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ jmikemeyers
    Came in late on a Saturday afternoon. Ray took great care of us and got us the vehicle we wanted at a good price. Brianna stayed late to make sure the financing was handled. Best car buying experience I've ever had. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmikemeyers
    Came in late on a Saturday afternoon. Ray took great care of us and got us the vehicle we wanted at a good price. Brianna stayed late to make sure the financing was handled. Best car buying experience I've ever had. | Read Full Review
    8/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sean Curran
    Over aggressive sales people, I stopped by one time and gave my contact info and was told I wouldn’t be spammed when I asked lol. I’ve received four messages from ‘Sarah’ about their ‘clear the lot event’ in the last 16 hours. It feels desperate. Def think you can negotiate some good prices tho :) | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Donovan
    This was our first time buying any vehicle from a dealership, and I'm very pleased with their service. KD was awesome to work with. He was patient and made sure he understood what we were looking for given our budget. He definitely made sure the whole experience was a pleasure. It's been about a month and a half and we love our Atlas | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Pierre Mazraany
    Ronnie the GM did all to make the deal happen, i will recommend the dealership all day long. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pierre Mazraany
    Ronnie the GM did all to make the deal happen, i will recommend the dealership all day long. | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ranata Wright
    I just recently brought a Volkswagen Atlas. Frank Dones was my salesman and he was phenomenal during the entire process. The car I initially wanted was not available so he found me something that was similar. I actually liked that car better than the one I initially wanted. I am very happy with the service that I received. Frank did | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ james bissa
    2.29.24 Advertised prices online are not what are shown when you start to discuss numbers, nor are online trade in numbers. Sales computer breaker tripped, shutting down the system, further delaying the process. They were able to meet at a reasonable offer. I don't feel the sales manager worked to get me a decent APR. I did purchase | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Richard Greene
    These guys text me everyday asking me to buy a car or trade my car in. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Becky L
    Updating my original review from 4 stars to 5. I recently had an issue that needed to be handled immediately. While closer VW dealerships couldn't see me, this dealership was more than accommodating. They went out of their way to help and ensure I was safe. Shout out to Alan as my service advisor. He treated me like family. They als | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Tametrice Ashley
    They have false advertising that says everybody rides regardless of credit and 0 dollars down made my appointment went In and was turned down because of my credit then I said it was false advertisement so a manager came out asked me for copy of my paystub so he can send it to the bank then came back asking for a down payment of $3000 | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Mansour
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Shawna Bronson (Shawna)
    The absolute WORST dealership I have ever been to. My process of purchasing a car has been a nightmare and you would think, going to a branded dealership, you would be able to trust that you will get honest and courteous service especially as a first time customer. Well, this is the LAST time I will ever go here for any needs regar | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Robb Allen “Robb & Psalms of Worship” & Psalms of
    Awesome and Professional Experience | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Sean Carvelli
    Ray and Riley were phenomenal top notch professionals with excellent customer service. Made the process quick and efficient and were always one step ahead. Definitely people you wanna keep around! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Rlaii8473
    It was the most awesome and professional experience. I have been recommending Mr. J McCullough and Brianna to all my friends and family. Keep up the good work guys!!! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chuck1107
    This is our fourth vehicle purchase from this dealer. They are very straightforward and will go the extra mile for their customers. | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rlaii8473
    It was the most awesome and professional experience. I have been recommending Mr. J McCullough and Brianna to all my friends and family. Keep up the good work guys!!! | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chuck1107
    This is our fourth vehicle purchase from this dealer. They are very straightforward and will go the extra mile for their customers. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jill Starr
    Crooks! Me er do business here. I had a bad experience. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ ian smith
    Great experience here. Smooth process from the moment we walked in to the moment we drove our new vehicle off the lot. Would highly recommend. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Ian Smith
    The service was awesome. Qan went above and beyond to ensure everything went smoothly with our auto purchase. I definitely recommend this dealership. I'll certainly be coming back. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ian Smith
    The service was awesome. Qan went above and beyond to ensure everything went smoothly with our auto purchase. I definitely recommend this dealership. I'll certainly be coming back. | Read Full Review
    7/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jaiden Turner
    Absolutely Anazing experience! Khalil was well knowledged about all the vehicles and was able to find something my fiancée absolutely loved. Sales manager and Khalid put together a deal that we simply could not turn down and we walked out of there with a new suv. | Read Full Review
    7/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jaiden Turner
    Absolutely Anazing experience! Khalil was well knowledged about all the vehicles and was able to find something my fiancée absolutely loved. Sales manager and Khalid put together a deal that we simply could not turn down and we walked out of there with a new suv. | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ eeksm
    Truly enjoyed working with Douglas. Very professional, knowledgeable, helpful, overall, it was a pleasure spending time with him. | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ eeksm
    Truly enjoyed working with Douglas. Very professional, knowledgeable, helpful, overall, it was a pleasure spending time with him. | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cindy Page
    I took my vw beetle convertible to be repaired….something happened that was not correct but this Volkswagen dealer made it right which I appreciate. My husband and I walked in the service area very pissed off and were greeted by Natalie Chatfield who handled the situation extremely well and deescalated the situation with her excelle | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Stone
    I recently bought a 2024 Jetta from Volkswagen of OP with the help from Riley and Samantha! I could not be more pleased with the service i was provided. They went above and beyond for me and my family and i cannot thank them enough. I recommend this location, Riley and Samatha 1000%. You WILL NOT be disappointed! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ jappema97
    Truly great experience! The sales team that I worked with was very informative and professional. | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ jappema97
    Truly great experience! The sales team that I worked with was very informative and professional. | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Yazan Ammari
    My interactions with Volkswagen Of Orange Park have been incredibly disappointing. I brought my car in three times for the same issue, paying for each service. During my most recent visit, the technician denied that I had previously reported the problem with the switch, despite it being their responsibility to identify and resolve su | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Grace Gudith-Brennan
    If you’re going to go buy a car this is the place to go but most importantly Riley G is the guy you need to see! I have been able to purchase two cars from Riley and he has been beyond helpful and diligent in making sure all my expectations were met. Riley has made the car buying process enjoyable and I will be coming back to VW Oran | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Madison R
    This was our second time buying from this dealership! Both cars bought from here have been just what we needed and perfect for our family. We spoke to sales rep KD this time and he made our buying experience great! He is very personable and made the process very easy and fairly quick! We will be back! | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Price
    Quan was amazing! He worked to get me the best value for my trade in and got me in the perfect 2024 to fit all my needs! They were not pushy and listened to everything I said. Will be back in the future! | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Devrin Grooms
    KD helped me get a 2024 Atlas. The process was smooth, and KD helped me with everything including setting up my first oil change. Thanks for all the help! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Shauntrelle Brannon
    Quan assisted me with getting my new car. He has a great personality and will make sure all your questions are answered to make sure you make the best purchase possible. | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Jason Small
    This is the second vehicle we have bought from VW of Orange Park and could not be happier. Our salesperson Khalil was absolutely awesome, super friendly and extremely helpful! The sales manager made sure we got the deal we wanted and let us know what he was doing each step of the way. If you want a dealership that treats you right de | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Curls
    I went in knowing what I was looking for and Quan and Wesley worked hard to help me get just that! The dealership was very relaxed, not loud and stressful and they were too. I didn’t for a second feel pressure to do any thing and after the initial test drive (in which Wesley was a very nonchalant, “non- salesy” passenger) I was able | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Jackqulyn Bowers
    I made a recent purchase with the professional and knowledgeable help of Quan. He was very patient with me during this purchase as I typically hate the car buying process. He made my decision to purchase and the process super easy and quick. If you are in the market for a reliable, affordable, quality vehicle with unbelievable, trust | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ james bissa
    Advertised prices online are not what are shown when you start to discuss numbers, nor are online trade in numbers. Sales computer breaker tripped, shutting down the system, further delaying the process. They were able to meet at a reasonable offer. I don't feel the sales manager worked to get me a decent APR. I did purchase a brand | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Long
    Jim the GM and Samantha gave us the best experience we've ever had here! We'll be back but it's gonna be a while as they sold me the car of my dreams. Thank you so much to both of you!! They really took time to listen and do things right. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ James Musser
    Shelly in the service department took incredible care of my parents when their car was in for service. She was extremely transparent and communicative the whole time and was the sweetest to deal with! 10/10 would recommend her and Volkswagen of Orange Park. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Long
    They put us in a car and was so dishonest and a year later we're flipped over their dishonesty. If you're an honest person looking for someone who treats you the same then I strongly suggest you stay as far from this place as you can. A year ago we were told the employees had all been here a long time. Today no one is the same. That | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Cadiz
    Quan is a fantastic salesman. He answered all of our questions and ensured we found the right vehicle. Highly recommend | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Akeem Ankle
    Shelly in the service department was very understanding and helpful. She made the process seamless. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ cintyrose1
    This is the worst car buying experience I have ever had. I bought a 2014 Toyota Camry from this dealership in 3/21/2024. Just over 2 months of driving it I learned it has Transmission damage to the tune of 4000.00.! I called the Dealership and they said it is as is and I would have to take care of it on my own. I have bought used car | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ cintyrose1
    This is the worst car buying experience I have ever had. I bought a 2014 Toyota Camry from this dealership in 3/21/2024. Just over 2 months of driving it I learned it has Transmission damage to the tune of 4000.00.! I called the Dealership and they said it is as is and I would have to take care of it on my own. I have bought used car | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ charles robertson
    Sales person was Sammie (Samantha) she was awesome and they had out their sharp pencils got a great deal. Sammie was helpful fun just a joy to work with. If you go there ask for her. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Maddy Glatz
    Quan is absolutely hands down the best! He made sure everything ran smoothly and very sweet. I appreciate his help getting me my new car!! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Jones
    Quan is a TRUE GOD SEND! His professionalism, transparency, patience and integrity is unmatched. My family and I are so grateful that we were fortunate to cross paths with Quan! Especially our daughter, who just purchased her car with his guidance, support and grace: THANK YOU QUAN!!!! ???? :) | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Mrs Simmons
    I asked them not to run my credit through a ton of banks and also I was already pre approved for financing and I told them that. The salesman ran our credit a ridiculous amount of times and I specifically asked him not to, He totally didn't listen to my needs and wants at all. Also hr had me test drive a downgraded version of what | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ April Schlegel
    Our salesperson Samantha was amazing! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Mikel Glover
    Shout out to Quan with the excellent service. Transparent and Professional | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ The Godbees
    Allen Byrd was amazing he educated me on what was needed regarding the issue with my vehicle. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ tameka.fitzpatrick
    This was a great buying experience. I had the opportunity to purchase what I wanted versus what they think I should buy. I was able to get everything I wanted in my vehicle. KD was very patient with my requests. I test drove the vehicles I wanted. I drove home happy with my purchase. This is my 2nd VW and have no complaints. Thanks t | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ tameka.fitzpatrick
    This was a great buying experience. I had the opportunity to purchase what I wanted versus what they think I should buy. I was able to get everything I wanted in my vehicle. KD was very patient with my requests. I test drove the vehicles I wanted. I drove home happy with my purchase. This is my 2nd VW and have no complaints. Thanks t | Read Full Review
    6/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Larmoyeuxfamily
    Service is hands down best in the industry. They listen to your needs and find you the exact car for what you want and the price you want. They are friendly, attentive and I could go on and on about the amazing service. Will never buy a car elsewhere. | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Larmoyeuxfamily
    Service is hands down best in the industry. They listen to your needs and find you the exact car for what you want and the price you want. They are friendly, attentive and I could go on and on about the amazing service. Will never buy a car elsewhere. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ricardo Benavidez
    Working with Wesley and team was an awesome experience! I appreciated his direct and to the point approach, without trying to sugar coat anything or “sell” me. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Skye
    Everyone was professional friendly and kind and helpful with the vehicle I was looking for and bought from them , thank you and a very special thank you to Alexis for all her help with my new car | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Skye
    Everyone was professional friendly and kind and helpful with the vehicle I was looking for and bought from them , thank you and a very special thank you to Alexis for all her help with my new car | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shaquasha Hood
    My experience was awesome. The car that I came in for wasn't available, But I ended up with something even better. Quan was very helpful and made sure I got the best deal. At first I didn't think I was going to leave with a car but Quan made it happen. Needless to say I am super happy with my purchase. If you a looking for grea | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ givemeacupofcoffee
    Quan was very helpful in making sure we were able to test drive the vehicle we came after, and in making sure I drove off that lot at the right price. Truly a fantastic salesman. Definitely recommend buying through him at this dealership. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Johnesha Massey
    Quan was very helpful and patient during my car buying experience. Quan teamed up with Kelvin who gave us an awesome experience at the end of our car buying process. I would definitely recommend this car dealership!! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ SimplyTheBestT&N
    Quan was a huge help to myself and my fiance in terms of finding the right mix of fun and practical. I drive off the lot happy in my 2014 Nissan Altima. I will definitely recommend my car shopping friends to shop here, and to request Quan for any service or sale they may need. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sammuel Bailey
    KD at Volkswagen OF Orange Park took great care of me. Service was great, fast and reliable. They help me find the vehicle I like that fit my preference. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ SimplyTheBestT&N
    Quan was a huge help to myself and my fiance in terms of finding the right mix of fun and practical. I drive off the lot happy in my 2014 Nissan Altima. I will definitely recommend my car shopping friends to shop here, and to request Quan for any service or sale they may need. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sammuel Bailey
    KD at Volkswagen OF Orange Park took great care of me. Service was great, fast and reliable. They help me find the vehicle I like that fit my preference. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sonny Phan
    The feeling of walking into a dealership… It doesn’t need an explanation, if you know you know. It was a great experience and this dealership sets the bar. It’s really the team that makes it all happen, our sales associate Quan! Beyond helpful and knowledgeable about the vehicles and features. I’m glad I walked in when I did cause I | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ S Redfox
    I take my 2023 VW Jetta here for any and everything. Today I was here for maintenance on my car and was helped by Shelly. She was very thorough and helpful with any questions I had. I even had an issue and had to come back and she not only fixed the issue but also taught me how to do it for myself in the future. Everything about the | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Angela O'Connor
    Currently working w a lawyer to settle this matter. I have leased three Volkswagens plus purchased a fourth. I wanted to buy out my leased vehicle. I secured funding through Chase Auto for a 9% interest rate ahead of time, at the end of April. I was told by Riley Gurkin that they could easily beat that interest rate. Im a night shift | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Marcela Artioli
    False Advertisement I bought an electric car here 2 months ago and the offer included 3 years of free charging at Volkswagen Partner Electrify America. Guess what? 2 months later there are no charging stations available at Electrify America in Jacksonville Fl. Vw says this issue is Electrify America fault. Electrify America says they | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Robert Sanders
    Terrible service department. Service Manager told me that i needed to have ATF changed out. I told him that I had service done the previous year at their shop. He told me that he pulled up the ticket and the service was NOT PERFORMED! I went to the car and pulled the ticket and showed it to him. He then proceeded to tell me that | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Roe
    I’ve had two experiences with the service department. The first time was for a new tire because mine didn’t seem to be holding air. I needed an oil change, and had to argue about having it covered under the 35k warranty I received on the vehicle in North Port. I spent $320 to receive the new tire and got my oil changed under warranty | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Springer
    It was great! They always take very good care of me and my car | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Toyotagirl33
    Working with Quan was an amazing experience!! Roger Necessary in the finance department was amazing to work with as well!! | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Toyotagirl33
    Working with Quan was an amazing experience!! Roger Necessary in the finance department was amazing to work with as well!! | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hannah Cameron
    10/10 experience. Truly got beyond lucky working with Dave, Lucas, Douglas, Dalton and Frank. My car purchasing process was a breeze - even able to do while I was at work! Everyone I worked with listened to my wants/needs in a car and found the perfect match for me. The team I worked with felt more like family, where I looked forward | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Wade Behler
    Took my wife’s car here and they took the VW lug nut so nobody else can take the tires off. So when we got a flat tire last week I couldn’t just go to Firestone for 100$. Had to go to VW and get charged 3 times the price. Scam artists here | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Mcneil
    If you’re looking to purchase a quality Volkswagen from a quality car salesman look no further!! Furqan (Quan for short) Rashad was absolutely amazing, he was honest, professional and efficient!! He along with his manager G, just like the letter, went out of their way to get me the car I wanted at the interest rate I wanted!! It does | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Lavoné Jay
    My experience was amazing Quan and the team there went over and beyond for me. I appreciate it so much. I've been recommending this location since my purchase. This whole team is a blessing to me and my new beginning. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ BerkAE
    I came here after having the worst experience at Gossett VW in Memphis, TN. I had to get some parts replaced, and when I got here (VW of OP), I found out that Gossett gave me the wrong part numbers. Given that I called VW of Orange Park ahead of time to make sure they had the parts, I was so angry that Gossett gave me the wrong numbe | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Forbes
    Just don’t buy a car from here. The only positive experience I have had in the almost year of dealing with this place was our salesman, KD. He was AMAZING, kind and patient. By far the ONLY good thing about this place. We traded in two vehicles here almost a year ago and from start to now it has been a headache. From being told they | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ daniel regan
    Service was quick and Representative was extremely helpful. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Renee Beckham
    I want to have a big shout out to Riley! He was absolutely the best salesman ever! He was very professional and was very pleasant to work with…if you or anyone you know is looking for a vehicle, Riley is your guy… | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Lucas
    We had a great car buying experience at VW of Orange Park. Everyone we dealt with was pleasant and professional. FurQan Rashad was great in helping us find the vehicle we wanted. He was informative, and never pressured us into anything. All around a great car buying experience. | Read Full Review
    5/10/2024 12:00:00 AM | Google
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