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Deel Volkswagen Coral Gables

★★★★★(25)read reviews

3673 Bird Road, Miami, FL 33133

(305) 842-3645 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ Vanessa Sagramoso Fabrizio
Service is quick and easy. Reinaldo is great! Always very helpful and professional. | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Anton Kravchenko
At this service center, they broke my armrest—to which the supervisor replied, "I can replace it, but the new one will be just like the old one." Basically implying that it's somehow "normal" for them to break here. It's total nonsense | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Igor Ivanchuk
I had 80k miles performance 5 months ago. Same place. Yesterday I had my edging light on so I took my car to check, 230$ to perform the diagnostic. Okay. I got counted for 2772.05$! Rene was assisting me. I do understand that parts wear off… I do understand that maintenance is not cheap and labor has to be paid. Absolutely. But can | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Marcial de Sautu
Fast professional service | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Javier Otero
This is the worst car dealer service department I ever seen. That guy manager service John bu-nassar shoudl be fired!!!. You guys should see how great quality service department is Volkswagen Doral, a five star dealer service, with excellent staff and great management. Deel Volkswagen at Coral Gables is the worst car service departme | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Yasiel Suarez
| Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Natalio S Battaglia
| Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Adrian Gomez
I took my car to this Volkswagen dealer for a simple recall and it turned into a complete disaster. Their staff damaged my car by hitting it against a wall and left visible paint damage on one side. They did not mention the damage when returning the vehicle and I had to discover it myself. When I confronted them, they immediately de | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Ailyn Valle
Always bring my VW here for maintenance. Friendly service member. | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Clayton Snyder
They charge you and perform services to your vehicle that you don’t ask for. I went in and asked for an oil change. They did much much more than that and charged me for the additional things which I didn’t ask for. Don’t recommend. | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Guillermo Casta
Thank you Jose and team for taking such good care of us! | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Kevin Ledesma
I went to this dealer for a service Repair on a vehicle with 8000 miles that had warranty for a common issue that occurs very frequently with this type of car the fix was a simple replacement of a steering wheel. The service advisor refused to order my part and do the repair unless I purchased a 500 dollar battery even though I had p | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Alex L.
I visited the DEEL Volkswagen Service Department to address ongoing issues with my VW infotainment system and USB ports. The experience was frustrating, unprofessional, and unresolved, warranting this formal complaint. I spoke with the service manager about two primary issues: random disconnections from my phone when connected via a | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ John K
Great service - Open Saturdays - I took my VW - Had a wonderful experience - Rene was easy to deal with and make the whole process great. New building, free coffee, and comfortable place to wait. Thank you. | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Liana
I always come back to DEEL VW because the experience is consistently excellent from start to finish. From the moment you arrive, you’re greeted by Carmen, who is always so friendly and welcoming—it’s such a warm way to start your visit. The service advisers are experienced, courteous, and genuinely kind. They treat customers like r | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Rocio Montalvo
I was charged $219 for a diagnostic and then told I needed to pay $1,300 to fix the issue, which is clearly not what this type of service should cost, and with no clear explanation. My car was kept for over 12 hours for something that should take less than an hour, and I wasn’t even given a clear pick-up time. The advisor, Jose Figa | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Jerson Pabón
Daniel and Nick are the best, they facilitated the whole process to get a car and I am very happy with the treatment I received, especially Nick and Daniel. | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ M Gabiel
Visited Deel VW for service. Mr Rey Padrón ….. great service and ready to help, very profesional, dependable, communication, courteous, transparent with repaired. I’m satisfied with the great service from all staff working there. | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Giovanna Estrada
Made an emergency appointment online for some reason was not with my usual rep Aaron (the best) and the rep that helped me instead didn’t understand that I had to get to work and my family only share one car on top of that he keep trying to tell me to do a service that I made him clear I did NOT have time to do !!! I don’t mind expla | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Anna Hernandez
Actually crazy. Today I went in for a simple visit which I had an appointment for, an oil change. Firstly, I pulled in and the "greeter" was speaking to me slightly condescending. I told her what I was here for, and I was quick with it, but after she started speaking to me in a tone that wasn't very "greeting" aka condescending. Over | Read Full Review
7/4/2025 12:00:00 AM | Google
★★★★★ Catherine Palmer
Customer Service is awful | Read Full Review
7/4/2025 12:00:00 AM | Google
★★★★★ Alexander Valdes
Tuve una mala experiencia en Deel VW. Lo primero fue que yo había seleccionado al advisor previamente y al parecer no estaba y me asignaron a otro pero sin antes informarme. Eso no fue lo peor, lo que más me disgustó fue que no me explicaron ni me enviaron un video con los detalles del carro como en otros dealer que he ido anteriorme | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Maria Angel Rodriguez
I had a very disappointing experience during my recent visit to Deel Volkswagen for my car’s annual service. The customer service was poor overall. They kept my car for more than three hours and gave me no explanation about the work they were performing. Unlike other dealerships, I didn’t receive a video showing the condition of my c | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Jose Mellado
If you value your money and your safety, I strongly recommend staying away from this place. My experience with Deel was incredibly disappointing and frustrating. They did a terrible job on my brakes, which caused my car to make a constant squeaking noise. When I brought it to their attention, they dismissed my concerns and insisted t | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Christopher Pape
I had a great experience at Deel VW. I had an incident where lights on the dashboard were illuminated. I drove directly to Deel VW and Alice was able to immediately direct me to my service advisor Reinaldo. I was accommodated immediately and was able to get my vehicle diagnosed and repaired. | Read Full Review
5/4/2025 12:00:00 AM | Google

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