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Lakeland Volkswagen

★★★★★(36)read reviews

209 S Lake Parker Ave, Lakeland, FL 33801

(863) 225-9245 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ asuazo12
They’re good they really make happen I am recommended them to all the people I know thanks for make happen | Read Full Review
11/16/2024 12:00:00 AM | DealerRater
★★★★★ RICEBALLOS
Matt is a great service person and together with his team make all of them to be very helpful minded ! | Read Full Review
11/16/2024 12:00:00 AM | DealerRater
★★★★★ baron13
People like people . Me wait long time. Me very bored. Me get tired. Me want to go sleepy. Me wish I stay home. Me get sad. Car finally finished. Me happy. Me get to sleep at home. Me hit traffic on drive. Me contemplate life. | Read Full Review
11/16/2024 12:00:00 AM | DealerRater
★★★★★ Wally25
Came in and told Matt my issue and he had me square away asap so I could get back to work. Received a call an hour later when the care was ready. | Read Full Review
11/15/2024 12:00:00 AM | DealerRater
★★★★★ QUINN.REED
They kept my car for 11 hours, failed to complete the work, lied to me, ordered the wrong part, tried to keep my car from me, and then texted me at closing to ask if another customers keys were in my car because they lost them. | Read Full Review
11/15/2024 12:00:00 AM | DealerRater
★★★★★ Robert Davis
Very professional great service. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Ely Fuentes
They are very friendly and the work was fast and provided a clear explanation about the condition of the car | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Shane Hooben
| Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Byron Nichols Sr
| Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ lawrencelori15
People were friendly and work was done quick. They also gave us quotes for other work that needs to be done. | Read Full Review
11/13/2024 12:00:00 AM | DealerRater
★★★★★ ARTUR Waga
Waited almost 3 hours for an oil change ! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ clancey smith
| Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ gasandtire
I highly recommend Matthew Lindberg as a service advisor. He is not only easygoing and approachable but also truly listens and understands his clients’ needs. Matthew takes the time to ensure every question is answered and that customers feel confident about their service choices. His professionalism and dedication to customer satisf | Read Full Review
11/12/2024 12:00:00 AM | DealerRater
★★★★★ JOSERAFYGONZALEZ
Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias | Read Full Review
11/12/2024 12:00:00 AM | DealerRater
★★★★★ aferna75
Took a long time for the scheduled service and team did not provide proper feedback regarding battery change requirements. Had to come back the same day to change my battery. | Read Full Review
11/11/2024 12:00:00 AM | DealerRater
★★★★★ jus.me.rikd
Very good for service department, a bit crowded for appointments but overall good service from Lakeland Volkswagen. | Read Full Review
11/10/2024 12:00:00 AM | DealerRater
★★★★★ polkkristal
The dealership was very clean and the people were very friendly. The waiting area is nice too | Read Full Review
11/10/2024 12:00:00 AM | DealerRater
★★★★★ Cindy Bencz
| Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ ANGELJONES4925
The service was fast and I appreciate it that. The courtesy car wash is nice as well | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ harkins.marybeth
It's a small dealership but they have the time to spend with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to what I wanted and gave me a deal I could afford. Larry took most of the pain out of paying. I would highly recommend this dealership | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ kseyez
Very satisfied with the entire process, ease in scheduling appointment, dropping off and returning for vehicle which was ready when promised. Kudos to the entire team at Lakeland Volkswagon!!! | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ Shelbihall96
Matthew was nice but it took a while to get the car looked at even with an appointment | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ whitleyawalker
Katlyn was nice and very helpful. The service at Lakeland always seems to find issues with my car and overcharge for the services. I take my car to the VW in Leesburg whose prices are more reasonable. I will probably take my car back to Leesburg for my next appointment. | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ SAMIIGEM
The Lakeland VW dealership has always been my go to place to have my 2016 jetta serviced. However I feel as if they fumble the ball on my last visit. I was getting a tremble on the passenger side and figured that it was time for an alignment. After paying for the service the trembling still exists. | Read Full Review
11/8/2024 12:00:00 AM | DealerRater
★★★★★ Alejandro Lovera
They attend kindly, they don't waste your time, I made an appointment for my 20k and in less than 2 hours I had the car back. Very good service. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ VOXYBEE
i had a scheduled appointment for an oil change and it took 4 hours. they also did not wash my car since the service took so long. i also was not formally introduced to any of the staff who helped me—no one introduced themselves by name. it was a very informal and unprofessional experience. | Read Full Review
11/7/2024 12:00:00 AM | DealerRater
★★★★★ HBXL
Great as always thank you to everyone who helped we will be returning no question | Read Full Review
11/5/2024 12:00:00 AM | DealerRater
★★★★★ Jennifer West
Good communication, while vehicle was in service. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Leslie Ashley
We had a long wait even with an appointment. Staff were friendly and helpful but 2 hrs and 40 minutes in the waiting area was a long time, especially sitting on the metal barstools with no backs. It looks super cool but not comfortable. We drive an hour there for service so it’s not reasonable to have my husband bring another car so | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Julissa Hicks
Staff was great but a 3 hour wait even after making an appointment seems excessive for an oil change. | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Kristie Carlini
Excellent Customer Service! Thank you Katlyn Elliott! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Archie C
Very friendly staff and trustworthy. | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ jflores2k
The team was very helpful. The process was easy and I would recommend working with the team at Volkswagen Lakeland. | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ Jason Guy
I brought my car in a couple months ago to figure out why it sounded and felt like it wasn’t aligned. After inspection, my tires needed replacing. The insides of all 4 tires were wearing. I also had a recall for the fuel line. After this was done I headed home. The next day I saw a fuel leak near the rear passenger tire. Apparently, | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ BAEDERFAM5
Only been there once, but Matt was very helpful, I formative, and polite. Answered my questions and helped me as best he could | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Jillian Silvernail
That was the last time I will ever go to Lakeland Volkswagen. I dropped my vehicle off at 8 am for and appointment at 8 am. My vehicle did not get into the shop until 12pm. I was assured it would still be ready by the time I got off work. When I arrived at the dealership, my vehicle was still in the shop and I had to continue waiting | Read Full Review
10/31/2024 12:00:00 AM | Google

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