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Prestige Volkswagen

★★★★★(141)read reviews

1416 S Harbor City Blvd, Melbourne, FL 32901

(321) 216-2984 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ ngar lee
Very sweet people! Our dealer - Kenneth gave us a great discount for our purchase! | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Tammy Murphy
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11/14/2024 12:00:00 AM | Google
★★★★★ Brenda Evans
Great service every time. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Derrick Hall
Easy, no pressure, hassle free purchase experience. Sales Manager and Team displayed a warm welcoming genuine concern. Wonderfully quick negotiation and buying experience! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ J W
Absolutely top notch, customer service! Kathy went above and beyond the normal outstanding service in obtaining historical maintenance info on our newest VW. Thank you!! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ reginald elmore
My car was in for a recall, they order the part and scheduled the service. They also perform a safety and service over the vehicle. The service was timely and was communicated to me throughout the process. The service dept was friendly and performed their service great, which included a car wash. I was 100% sastified with everything | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Laura Harris
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11/9/2024 12:00:00 AM | Google
★★★★★ Mike MacDonald
Great service, awesome staff, very helpful. Quick attention to vehicle and great people looking out for future possible issues with vehicle and addressing them ahead of time | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Carolyn Thomsen
The Service Manager was very helpful and courteous. She knows what shes doing & she's terrific. The service took shorter than expected and they cleaned the car too! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Za L
Wish I could give it zero stars, but I can’t called up the parts department and asked for bolt patterns for my radiator core support and they couldn’t give me the bolt patterns so another words whenever you look up your radiator support they’re just gonna randomly put bolts in and out until they find the right one is what he told me | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Ashley Pinder
I came in late in the evening to purchase and it was quick and easy. Kenny helped me pick a vehicle that kit my needs and was patient while I made decisions. This was my first time buying a vehicle so I felt a little unsure but everyone was kind and accommodating and answered all of my questions multiple times. The manager even got m | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ William Jelley
Very good experience with very professional staff | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Lori - Jean Braun
Heather the service advisor was phenomenal. She went above and beyond with communication, explaining things to me, and arranging the shuttle for me very promptly. Angel was a pleasure to talk with in the shuttle and knew the exact location to pick me up at. He also went above and beyond with helping me with my items and anything in m | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Skylar V
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10/31/2024 12:00:00 AM | Google
★★★★★ Starsha
I came in this week to get a service for my 2020 Jetta and was stunned at how beautiful the new 2025’s were. So many nice upgrades in the Jetta and the price was more than fair. Reuben and Anthony helped me to trade my 2020 and leave the same day in my beautiful new Opal white SE. The sales team headed by Reuben is knowledgeable, p | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Kwei Chang
As usual, Heather and crew, continue to make my ownership experience as good as it can be. Leaky oil issue as a result of a non-Volkswagon oil change company, cross threading the oil filter. A lesson to all: is it worth it to bring your Volkswagon to even a more convenient oil change place when they can potentially blow your engine | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Migdalia Guttierrez
Timely, friendly, and professional service and feedback each time! | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Navar Gottschalk
Amazing amazing experience here at Prestige Volkswagen! Thank you so much to Leslie for getting me out of my eww Toyota and into my beautiful luxurious 2024 GTI Autobahn! Never have I ever been to a dealership and been so impressed, blown away and filled with joy over what is normally a stressful process. Thank you to Leslie our sale | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Robert E Davis
Had no problems making an appointment. Even with the appointment had to wait a couple of hours for the oil change to be completed. Was notified when it was completed and all if fine. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Taylor Smith
I had such an amazing experience buying my first car from a dealership. I’m 25 & a women, you can imagine my fear going into a dealership & hearing all the horror stories. Cliff was my salesmen & he was the exact opposite of what you’re use to dealing with. He was kind, patient & understanding of my situation. He answered all my ques | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Cherie Bauer
Great service team. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ leonard kuhlenschmidt
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10/26/2024 12:00:00 AM | Google
★★★★★ Michael Morris
Service was done accurately and quickly. Patrick kept me informed of repairs throughout the process | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Kimberly Doersam
Patrick is always fabulous to work with. | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ bobbie Box
ask for Tony miller at prdstige VW in melbourne..he's the best | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Julie kruwger
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10/19/2024 12:00:00 AM | Google
★★★★★ Lynn Dotson
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10/19/2024 12:00:00 AM | Google
★★★★★ Rouslan Safarov
It was a great experience servicing my 2022 VW Atlas. Friendly and professional service. Heather is an experienced service advisor, and it was a please to deal with her. My truck had engine oil replaced, and brake fluid was flashed, and I had it back in an hour. Quick and professional service. Great shuttle service, Angle is a great | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Kathleen Smith
Very quick service. | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Nicole Alivandi
If I could better than 5 stars I would, Anthony in sales (along with everyone there) is incredible to work with, I’m now on 2nd lease with them and will continue to go to them for all my car purchases and services, thank you guys again for always taking incredible care of me and my family! | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Rich Cunningham
Heather the service advisor is a 5-star employee. She always explains the work that has been completed and is excellent in communicating properly and customer service. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Kevin Carlson
I've been a customer for 18 years,all told they've been flawless.The only recall repair on my 2018 took longer than expected.It's not their fault, though.It's tough being so popular and busy.Incidentally,I know people who drive from south FLA,Orlando,Vero Beach,and Deland just because they staunchly prefer this dealership. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Jy Baee
My husband & I had the pleasure of working with the lovely Leslie Gibson. Let me start of by saying how wonderful this women is, not only did she recognize that I had a 8 month old & we also both work full but we spent a tops of 2-3 hours in the dealership & had our new family car! There was a minor delay so we couldn’t take the car | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Dyego Santoro
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10/3/2024 12:00:00 AM | Google
★★★★★ Eric Fernandez
She greeted me outside, explained everything that was going to happen and kept me informed throughout the process | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Jennifer Liebhaber
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10/1/2024 12:00:00 AM | Google
★★★★★ N Cruz
Kathy provided amazing service and explained everything I need to repair on my vehicle. | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Oscar Acosta Reyes
As a first time customer, this was a great experience. Kathy, our service advisor took care of us and made our experience easy and quick. I really felt appreciated as a customer. | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Rafa Almeida
I had an amazing experience with Leslie which was very helpful and sweet helping us find the best car for our family. She did a great job and we were very happy! Also, Ruben Fernandez was very helpful and attentive, and provided great support with a problem that we had with the car in the first days. Highly recommended! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Daniel Boody
I scheduled standard 20k inspection. Prestige was ready for me. Kathy greeted me and we went through the inspection process and what to expect. So very knowledgeable and professional. Everything discussed was taken care of completely with no hidden charges and no surprises. I am one extremely happy VW owner. Happy with the vehicle an | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Vanessa Acevedo
I had a fantastic experience working with Kenny at Prestige Volkswagen. He was professional, knowledgeable, and extremely helpful throughout the entire process of getting my new car. Kenny made everything smooth and stress-free, answering all my questions and ensuring I was completely comfortable with my decision. If you're looking f | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Nancy Crawford
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9/24/2024 12:00:00 AM | Google
★★★★★ Giovanni Sanozier
Works great and fast, fixes the issues that we have | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Tommy Zapata
Great service provider- highly recommended. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Patrick Ring
I've always had good service at Prestige VW. I just had rear brake pads and the coolant overflow tank replaced on my Jetta. They got the work done quickly, and so far it seems to be done right, just like other work I've had done. My service rep Patrick is knowledgeable and responsive, and always courteous. I would recommend Prest | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Larry Proffitt
My service Advisor:Kathy Murphy went above and beyond I couldn't have asked for a better experience | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Charlotte Dardanello
Great customer service ?? | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ John Wion III
I was told the work would take a day. They called at the end of the day stating they would have my vehicle ready the next day. That next day they called around 3pm saying the vehicle would be ready first thing tomorrow. I finally called them around 11am, and they said it would be ready by 5pm today. I called at 4pm and they said | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Andrew Crawford
Service Representative Kathy was excellent. She ensured my car repair was done within the day and kept me updated on progress, plus took care of the warranty claim. Thanks. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Jody Larson (Dollar Printing)
Service is awesome here. I enjoy working with Patrick as my advisor… He simplifies everything! | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Kelly “KellyC” Casanova
Thank you to Prestige Volkswagen! My experience yesterday, 9/17/24 was exceptional!! Leslie is the nicest, most knowledgeable and helpful with the purchase of my new 2024 Golf 380 Autobahn. I really appreciate the excellent customer service and would recommend this dealership to anyone who is looking for a new or used vehicle! Than | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ David Lieberman
Brought in a VW I bought from another dealership to have a simple issue fixed with registration on the MyVW app. They initially refused to help me with a dismissive tone because they hadn't sold me the car — until I informed them that a VW rep told me they were obligated to. After that, a newer employee who didn't know how to fix the | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Elaina Wood
College student having car troubles- staff is extremely helpful and understanding! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Jay Warren
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9/16/2024 12:00:00 AM | Google
★★★★★ Brian Todd Barnette
Kathy helps make me feel confident in being a VW owner. This is my sixth VW vehicle | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Sergio Moises
Good people to work with, hassle-free and expeditious. Overall really good experience. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Ray Deptula
Yesterday I brought my vehicle in to change the battery. I normally deal with Heather, who is always outstanding. I was told she would be out sick but, in fact, she was at work and handled my issue in her usual excellent way. She was obviously still not feeling 100% but said she had been medically cleared. She obviously could have st | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ LIZA
I have purchased a couple of vehicles from Prestige VW, always a great experience. Professional, kind, helpful. They work with you not against you to make a buck. Highly recommend! I am so happy with 2024 toas. | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Alicia Popow
Excellent, service and people who attended me. Thank you. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Tara Hancock
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9/12/2024 12:00:00 AM | Google
★★★★★ Denise Dupuis
You already know you’re a 5 star facility and Kathy is one of the greatest assets you have, better not let her go ????? | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Thomas Lagrega
After a really bad experience at a different vw dealer. We were liery about getting another vw. However years ago my wifes Volkswagen saved her in a really bad accident so we knew we wanted to stay with a Volkswagen. I called prestige VW and spoke with Anthony. He was straight up not pushy and respectful towards my wife and I and ou | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Roger Mavis
I had another great service at Prestige Volkswagen. I had a wheel sensor go bad, causing several warning lights to come on. They were able to get me in the next morning and fix the issue and get me back on the road the same day. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Merrie S
Service department is great, Kristi is a great manager and heather goes out of her way always. The sales consultants up front are great, Leslie, Anthony, Jeff and Kenny!! Of course Ruben the sales manager is the best and the receptionist Wendy is awesome she is so helpful on the phone and in person! | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Samuel Murry
I received the best service and info from Braxton. Made me feel special and warm. I love Prestige Volkswagen all my maintenance on my last VW was done. Thank for making me feel like family. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Tim Kingaby
Heather as usual provided great customer service, As per the last time I gave her 5 stars and she is worth it.. Not left in dark as to what is going and she talks to you, Keeo up the good work. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ John S.
Just another review to update 8+ years of service from prestige. Absolutely the most honest and knowledgable crew foe ANY dealership! Heather ROCKS! nuff said (till next year) | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Marlon Buggs
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9/6/2024 12:00:00 AM | Google
★★★★★ Patricia Sisson
We received the first maintenance visit free, according to the sales person, from a recent purchase of our Volkswagen. Unfortunately, that's not entirely true. We had the oil changed performed and then the service advisor said that the tire rotation was $30. So, guess the first maintenance service is not free? We have BMWs and Chevy' | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ samantha may
Great service and clean waiting room! | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Susy Ponce
I recently purchased a 2024 Volkswagen Atlas from Prestige Volkswagen, and I am thoroughly impressed with both the vehicle and the dealership's service. From start to finish, the experience was top-notch. Anthony and Mike were knowledgeable, friendly, and never pushy. Anthony took the time to understand my needs and preferences, help | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Richard Wilson
Kathy was a great big help today, thanks a bunch! | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Kate C
Such a pleasure to buy a car from this dealership (just bought my second from them). Very professional and informative without being pushy. Leslie in particular was wonderful to work with. Absolutely love my new VW and am so happy with my purchase! | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Jefff Laltaille
great experance | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Trisha Weaver
Heather was very professional and took the time to talk with me about anything I needed answers for. She went abouve and beyond. I received my vehicle back to me detailed. It was a great experience. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Gil M
Great customer service. I messed up and came a day early. I stated I would come the following day and thanked them. I was told not to worry and they will fit me in, which they did. As stated above, they were professional and polite… great customer service. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Ray Deptula
Heather is fantastic! | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Carlos Velez
Excellent service!!! | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ JOHN FLEMMING
We have leased at least 5 VW's from Prestige VW over the last 12 years and always have had a good experience. Leslie our sales person went above and beyond to make our latest lease easy. Thank you Leslie! We highly recommend Prestige Volkswagen. | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ George Nehma
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8/22/2024 12:00:00 AM | Google
★★★★★ Erika Kurtzweil
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8/21/2024 12:00:00 AM | Google
★★★★★ Gary Potter
Bought my 2nd Volkswagen from Prestige . Such a pleasure to deal with the folks there. Mike Puleio and Jeff Ridgeway are total professional's. Very attentive and answered all my questions. Everything was straight forward and very easy. Great experience. If your looking for a new car or SUV, Don't hesitate on calling them. You will be | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Daniel P
Always good to be serviced at Prestige VW, Melbourne. Kathy always takes care of me and my ride. She is always helpful and looks out for me to make sure my car is in good shape. Her great customer service and honest feedback keeps me coming back. | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Lynn Reilly
Very nice people - from Sales to Service department. Excellent customer service | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Vincent Ndreula
Great and quick service | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ robert nigara
Patrick McKinney is a great service advisor! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Y L
Anthony is very knowledgeable, and made the purchase process easy! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ DAVID BURKE
We had a complex sudden problem. The service rep was exceptional! We were kept informed the whole way given options, and I felt they really wanted to help us. Great service!! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Kelly Gensen
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8/20/2024 12:00:00 AM | Google
★★★★★ David Lease
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8/18/2024 12:00:00 AM | Google
★★★★★ John Perepchuk
8/13/24 I brought my 2014 Passat into service for two reasons. First was to get an oil change and second was to determine an unusual engine noise. I had a 109 dollar coupon for the oil change. Total charge for this was higher with added expenses for what they called shop supplies. This was the least of my worries. They were to charge | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ brandon may
An exceptional level of service from Leslie. As new residents of the US, Leslie was able to confidently and effectively sort out our lease, and arrange a vehicle suitable from our family in just a matter of days. The process of simple, and as ‘aliens’ she Leslie walked us through every step with ease. We cannot express how fantastic | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Vlad Shipilov
| Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Eric Jo
Leslie helped me get a new Atlas. I had specific requirements and she tried her best to meet my expectation. I am very happy that I purchased the perfect car I wanted. Thank you!! | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Erica Traska
I love prestige VW. I purchased my Tiguan from there in 2019 and their service department is amazing! Heather and Kathy are on point with how they handle customers. I’ve recommended Prestige VW to many people and will continue to do so! Thank you for offering the best service and with a smile too?? | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Mom Mother
They have the best friendliest team. Took my car to get serviced and Heather assisted me. She was very professional and understood my concerns with my vehicle. I am very thankful for the service always provided to me. A+++++ | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Patrick McKinney
Great service! Highly recommend this place for all of your cars needs | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Vanessa Suarez
| Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Patricia Schneider
Always very professional and pleasant. We will keep coming back! | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Jason
John Holt is a kind man with a big heart, I highly recommend dealing him. Mike is straight forward and very knowledgeable. He went above and beyond to get me in the car I wanted. I love my new ride!! Thanks for making it happen. | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Michael McLaughlin
Wonderful experience again with Jeff Ridgeway. He went above and beyond. We love Kim's new Tiguan. We will think of him each time we drive. Jeff keep doing what you're doing ?? | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Chris Meehan
I purchased my car here 13 years ago and have had it serviced exclusively at Prestige VW. I have never had a reason to complain. Their work is always complete and correct the first time. | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ edward carta
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8/7/2024 12:00:00 AM | Google
★★★★★ Dave Morley
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8/4/2024 12:00:00 AM | Google
★★★★★ Damir K
I need to update this review, unfortunately they didn't listen to my request to NOT wash the vehicle, it went through their wash process and the car was scratched and littered with micro swirls. Car is/was ceramic coated and it had to be washed in a particular way. Now I have to pay for someone to polish the car again and then reappl | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ JoAnn Borsella
As always, this team goes above and beyond. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ john jaeger
The water leak on my 2014 EOS convertible proved to be a very challenging repair. Your service dept especially Patrick Handled the situation exceptionally well also keeping me informed of the status on a regular basis - my thanks to him. The repair was completed according to agreed upon time plan - also my appreciation here. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Erin Bentz
Start to finish, this was a quick and easy process getting my 2017 Tiguan diagnosed and fixed. Kathy is such a great communicator, kind and straightforward. The diagnosis and quote came via text in a list which was awesome! And the fix was quick! Highly recommend!! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ ross hoffman
Great service. And shout out to the shuttle driver Angel- he's a real asset. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Howard Barnes
I do not believe you can find a better service team than the one at Prestige Volkswagen. These folks are truly dedicated to customer service and satisfaction. The shifting linkage went out on my 2019 Beetle and the part was not available anywhere in the US. Kathy Murphy, my service advisor, kept me informed concerning the parts avail | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Jason
John Holt is a kind man with a big heart. Highly recommend him. Mike in financing is straight forward and knowledgeable, I appreciate the effort. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Karin Patrick
This feedback is to express my dissatisfaction with the recent service experience at your dealership. We brought our car in due to an airbag error, and during the service, it was discovered that parts needed to be ordered. Unfortunately, this realization only came after parts were already removed from our car, resulting in our car ha | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Rob Martynowski
Great experience with Prestige and John Holt. Would highly recommend them! | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Triston McDonald
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7/24/2024 12:00:00 AM | Google
★★★★★ Vanessa Suarez
Anthony was so helpful with my purchase and made the process stress free. Highly recommend. | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Ibrahim Miya
I have received, by far one of the best service experience at Prestige. Patrick has been very helpful. | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Tony Manjarres
Great service. The Prestige Team was very fair and worked with us when a minor issue came up outside of warranty. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Jason
John Holt is kind man with a big heart. Highly recommend him. Mike in financing is straight forward and knowledgeable, I appreciate the effort. | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Brittany Adamson
Jeff Ridgeway was amazing! Trustworthy and so knowledgable. I took a VW that I just bought at a completely different/unaffiliated dealership, for a 2nd opinion about something and Jeff was so incredibly honest and helpful. I left feeling so much better about my purchase, which I was lamenting over the last week. He gave his time, | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Michelle Bachtel
Extremely nice staff with punctual/fast service! | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Mary Thompson
Their service department is awesome! | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Erick Diaz
Took vehicle to inspect transmission warning message and without proper paperwork or proof of inspection, they just told me it was some module control and needed $2500plus. I spoke with the service manager and her pretty answer was “ it could happen to any vehicle “ you’re welcome to do whatever you want”. I was expecting from her to | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Virginia Kittredge
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7/5/2024 12:00:00 AM | Google
★★★★★ Valerio Souza
I am deeply disappointed with the customer service of PRESTGE VOLKSWAGEM Melbourne, I have already taken my Taos with the same problem three times and the first two times they told me the car was fine only then the third time they find the problem and since then it has been two weeks that the car is in maintenance and they always res | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Yasser Alvarez
It is dealership in the maintenance department it is not a good place to make any repairs of your car, many of those who work there are incompetent in their work.I advise customers to check their car before leaving, because they do not work well there. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Daniel Sipes
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6/1/2024 12:00:00 AM | Google
★★★★★ Steven Styles
2nd Atlas purchased from Prestige VW and an absolute pleasure dealing with Anthony and the Team. You guys rock! | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Fred Engel
Jeff was very knowledgeable and helped to make the buying process relatively painless. We are very happy with our GTI. | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Robert Lora
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5/23/2024 12:00:00 AM | Google
★★★★★ Bentley bulldog
Small local VW dealer. Very nice facility. Limited selection of cars, due to size. Service department is on top of things and able to fix my vehicle correctly and quickly. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Shawn Beam
Very professionally and helpful! | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Melissa Thomas
Jeffrey ( I believe his supervisor of the mechanics not 100% ) and Heather were absolutely amazing!!!!! Heather is SUPER honest, knowledgable and very helpful! | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Pieter VS
Very good dealership! I unfortunately did not move foward with a car here but I definitely recommend Kenny! He was of great help and very patient. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Diana Gonzalez-Villamil
This is about our 7th VW we have purchase/lease at Prestige VW, and we just keep coming back time and time again, because we love the cars, the service, and the Sales and Management Team! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Nice Cat
Sincere and personalized customer service | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Micheal Klenotich
Jeff was very professional! | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Jeff Reaves
Heather was very friendly and helpful. My main complaint was two things. I brought my Atlas in for an oil leak, which they diagnosed and ordered the part. When they fixed the leak they did not put it back together correctly so it caused a noise in the engine compartment. This caused me to bring it back in, I was told it was fixed bu | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Paul Carpenter
Patrick, my service manager was very short in his responses and I felt he was not very accommodating or apologetic when VW broke a part and did not inform me, only to discover the broken part when I returned home with the vehicle and attempted to open my hood and could not. When I reported this, Patrick called me the very next day, | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Hilary Nelson
The staff was very friendly and helpful. The service was done quickly. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Angelique McLoughlin
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5/9/2024 12:00:00 AM | Google
★★★★★ Mail Merrill
Mandy showed great customer service | Read Full Review
5/9/2024 12:00:00 AM | Google

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