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★★★★★ Camila Manzano

Very professional and knowledgeable staff! | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Luis Baldeon

I had a great time, I'd like to thank Christopher Flores for providing excellent service and made it a wonderful experience. I would definitely recommend him! | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Joshua Simpson

My buying experience was amazing .. will returning soon to buy another | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Johnny Flores

Chris at Volkswagen is very knowledgeable and gave me all the details about the car I'm interested in just waiting for my wife to pull the trigger. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Pamela Ayala

Great experience with Christopher Flores! He was professional, helpful, and made everything easy. Highly recommend! Thank you for all your help Chris! | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ jhonny batista

Chris was great when I walked in he was super knowledgeable, professional and have a great attitude. Understood what I needed and I had a great experience. Was a quick process and overall had a great time. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Anthony Hyatt

Chris helped me out when I visited the location. I was unsure of the exact model car that I wanted to get and Chris was very helpful with helping me weigh out pros and cons of each vehicle and ultimately which car I should choose for my needs. He was very knowledgeable during the test drive we went on and demonstrated how to use tech | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Hermilie Clerve

Simon is the best, super fast, very kind, down to earth i'll redo it all over again thank you Simon 10/10???? | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Chris King

Simon Dib was a pleasure to do business with. He was very personable. He took time to listen to our needs and did what needed to be done to meet them. Thank you Simon for your kindness. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Jeff Fernandez

Working with Chris has been great! He was very professional and has a deep knowledge on vehicles which helped me understand clearly to make an informed decision. Highly recommended! | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Isaac Cortes

Christopher Flores was amazing! Great experience from start to finish. Highly recommend him! Has given me so much information about the possible vehicle I am looking to purchase in the up coming months. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Floyd

Worked with Chris a great experience worked hard and diligently on the deal for me | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ RedOrc23

Derrick was professional and was understanding | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ NGM LUXE GROUP LLC

Amazing service, just purchased my M3 Comp here fast and easy process! | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ George A.

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8/31/2026 12:00:00 AM | Google

★★★★★ Lana Andrade

The best service department! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ JoeflexGaming

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8/31/2026 12:00:00 AM | Google

★★★★★ James Davis

Thankful for C Harriswho showering Kindness from start to finish ?? ? a class act from all who were in volved. | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Ramzi Dagher

I had a great experience at the VW Sanford dealership, and especially with Simon. He took excellent care of me from start to finish, explained everything clearly, and made sure I understood all the details without ever making me feel pressured. Simon was professional, patient, and very helpful throughout the entire process. I left t | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Andre Martinez

Simon was amazing, love the jetta se we got! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Kimo

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8/31/2026 12:00:00 AM | Google

★★★★★ Melissa Carroll

I had an excellent experience with Chris Flores in sales. From the moment I inquired about a specific vehicle, he was quick to respond with all of the information needed as well as a video tour. When I arranged a time to see the vehicle, I was returning a rental car (as mine was in the shop). Chris even offered me a ride there. Had | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Jerm Inator

Jeremy was the BEST! He was extremely approachable, friendly, honest, and worked hard to take care of our vehicle while it was being serviced. If you are considering servicing your vehicle, we HIGHLY recommend going to see Jeremy! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Kevin Romero

Had a great experience working with Christopher when I stopped in to look at some vehicles. He was professional, knowledgeable, and took the time to answer all of my questions. I never felt pressured or rushed, and he treated me very well throughout the entire visit. I really appreciated his help and would definitely recommend him to | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Melanie Campbell

Simon was amazing and super helpful! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Angelica B

????? Highly recommend Chris Flores! Very knowledgeable, professional, and made the experience easy and enjoyable. | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Shelbi Ritsick

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8/31/2026 12:00:00 AM | Google

★★★★★ B T

Simon D is the best! He and Jonathan (sales manager) worked an excellent deal, efficient, and very customer oriented. Napelton VW has been great, but be sure to ask for Simon! | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Valeria Bonilla

I had a great experience with Simon Dib at Napleton Volkswagen! He was super friendly, helpful, and he answered all my questions. He made the whole process easy and helped me get a great deal. I highly recommend asking for Simon! | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Cory Everett

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8/29/2026 12:00:00 AM | Google

★★★★★ Marissa Cruz

Amine was hands down the BEST car salesman we've ever worked with! He was incredibly nice, funny, personable, and genuinely took the time to understand what we were looking for and find us a car that actually worked within our budget. We never once felt pressured or rushed, and it honestly felt like we were shopping for a car with a | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ God First

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8/29/2026 12:00:00 AM | Google

★★★★★ Angela Cruz

Amine was wonderful to work with! He made our car-buying experience easy and stress-free. He listened to what we wanted, understood our budget, and delivered exactly what we were looking for. We truly appreciated his professionalism and dedication throughout the process. I highly recommend Amine to anyone looking for a great car-buyi | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Eun Ji Shake

Great experience at this location. Eddie Jinadu helped us with our Atlas that we had seen online and was incredibly helpful through the entire process. Highly recommend him for a great car buying experience. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Deborah Rosa

Luis Rivera fue excelente conmigo tuve una experiencia excepcional de principio a fin. En todo momento estuvo al pendiente de todo y en continua comunicación. Si usted esta buscando un vendedor atento con el auto exchange, hable con el que no se va a arrepentir. Excelente servicio Luis continua tratando tus clientes de esa manera! | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Axel Morales

We had a great experience with Luis Rivera from the moment he reached out to talk about auto exchange. Detailed oriented, customer focused, he remembered everything I love that was looking for. He took care of us as if we were family and that's what makes a difference in sales person. Gracias Luis por toda tu atencion! | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Skip Account

Google Review I went to Napleton Volkswagen of Sanford originally looking for a 2026 GTI, but I decided to go full throttle and explore my options with a Golf R as well. From the very beginning, Simon went above and beyond to make the experience enjoyable and stress-free. Simon was patient, kind, and incredibly helpful while walking | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Vanesa Sarabia

Me ayudó mucho y me trató muy bien | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Carleigh Sloboda

I have to give a HUGE shoutout to Chris Harris & Mark Cappetta. I went in looking at a 2021, but Mark ended up finding a 2024 that was going to work with my budget. they had everything ready to go when i got to the dealership, & Chris was SOOO helpful. Answered all my questions, and made everything smooth sailing. I would buy 100 mor | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Nathan Caban

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8/23/2026 12:00:00 AM | Google

★★★★★ shannon goodrow

Simon from Napleton Volkswagen Sanford Florida was an awesome car salesman! Very friendly and listened to what we wanted. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ London Lewis

OMG, I received such amazing service from the sales team at this dealership. Derrick is the absolute best salesman ever and I truly value his patience, time and knowledge! | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Cornelius Cotton

After some service issues and problems occurred during my vehicle service repair, I was contacted by Felicia Cordova the public relations vip manager. What a wonder problem solver and great spirited person. She investigated everything, she just didn't blow smoke and made up excuses she was true to her words and her work ethic was am | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Nat Hanchi

Simon was super helpful in getting me the car I wanted. This is my second time with this VW dealership and I will continue to come back. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Andre Martinez

Simon did an amazing job completing the deal here at Volkswagen Sanford. Two good deals here so far. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Alissa Mills

Simon was very pleasant and knowledgeable about our sale and the vehicle. He was a needed help to this process of buying a vehicle. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ John Carlson

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8/21/2026 12:00:00 AM | Google

★★★★★ Dr. Samuel Scheibler

Luis Rivera is the type of car salesman that everyone should seek to find; competent, professional, calm, and intelligent. He employed his great personality and clear explanations in the sale rather than any pressure. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Mike Fuller

Simon and Oscar were very good and they're experiencing show me about the new Volkswagen. I was looking to get into an Atlas at that time to get rid of my current pilot. If you want to go into the store, ask for Simon he is the best in the business! | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Toshana Young

Simon was very welcoming and answered every question i had. Very friendly. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Jesus Narvaez

Great experience! Simon, the salesperson was professional, friendly, and very helpful throughout the entire process. Everything was smooth and easy. Highly recommended! | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Youssef Rhayem

Great experience at Napleton's Volkswagen of Sanford! Simon Deeb was professional, helpful, and made the whole process easy. Highly recommend Simon! | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Cornelius Cotton

What a terrible experience with the service department and how they handled my car's repairs. First it took 28 days to complete the work and returned my car back to me with more problems than I originally started with. They were supposed to repair an oil leak which was completed but my car was returned to me with the a/c not working | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Andre Koumachian

Thank you to VW sanford for a smooth purchase process and a bigger thank u to Simon who helped me every step of the way and made my experience a great one. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Karlette Baldeon

I don't normally write reviews but working with Chris was an absolutely easy and enjoyable process. He broke down all the information for me to understand. I truly recommend this dealership and to work with Chris if you want to understand and have a flawless experience! | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ angela dib

Simon was super helpful! Went above and beyond to help. Great dealership overall | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Carlos Flores

Had a great experience with Chris F showing me different vehicles I was interested in. Very knowledgeable sales rep. Highly recommended him | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Catherine J

I had a wonderful experience working with Christopher Flores! He was extremely knowledgeable, professional, patient, and genuinely helpful. He took the time to answer all my questions and made the experience comfortable and stress-free. I highly recommend asking for Christopher Flores if you're looking for someone who cares about pro | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Briana Estrada

Chris was amazing to work with! He was very personable, friendly, and made the entire experience feel comfortable and stress-free. I really appreciated how open and honest he was throughout the whole process. He took the time to answer my questions and never made me feel pressured. I would definitely recommend Chris to anyone looking | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Taylor Zymowski

I had a great experience turning in my lease and purchasing a vehicle at Napleton - this was my fourth vehicle with this dealer and I have been a client for over ten years now. Michael Fuller was my sales rep this time. He was knowledgeable and friendly and made the process super easy. The management and finance teams were great to w | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Jonathan Muñoz

Luis Rivera was strongly competent, committed to helping us get what we were looking for. We highly recommend him. It was a great experience. We need more agents like Jose, reliable, responsible and respectful. He is strongly committed to his customers and goes beyond. He makes everything easier and friendly. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Eva Aguilar

Luis Rivera nos atendió y nos brindo un excelente servicio en la compra de nuestro auto. Se agradece poder hablar español y explicar de mejor forma. Fue muy agradable | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Skylar stinson

Derek was great with our experience! | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Nathaniel Cruz

That is a really nice place to find a car. Xavier and Derrick were extremely helpful and made me comfortable even though I was really nervous they worked with me to make sure I was taken care of, and went above and beyond. Also free expresso, hot chocolate, and popcorn was great as well. Everyone was extremely friendly but Derrick de | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Gregory Goldstein

Most unprofessional dealership I've dealt with. Save your time go to the one in Orlando. Appointment to see a vehicle, show up and it's not there, no courtesy phone call to let me know not to come. Next day come to look at the vehicle (70k+ price) hasn't been cleaned. Then they try to raise price from what was being advertised, re | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Julien Bravo

Simon of VW Napleton was great. Very happy with my purchase. Very helpful. | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Andrika Glenn

I had such a great experience working with Simon! He took his time, listened to what I was looking for, and made the whole car-buying experience so much easier. I absolutely love my new car and truly appreciate all the time and effort he put into helping me. Thank you, Simon, for going above and beyond! Big thank you to Simon for hel | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Dennis Siaca

Had a great experience working with Simon Dib. He was professional, friendly, knowledgeable, and made the entire car-buying process straightforward and stress-free. He took the time to answer my questions and make sure everything was handled properly. I really appreciate the excellent customer service and would definitely recommend a | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Jasmine Wilkerson

My boyfriend purchased a car at this dealership recently. The service was excellent. Chris was professional and polite. Brando was also a great assist. Overall 5 stars | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Diana Castro

Simon was very nice and attentive and his communication made the deal every easy. | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Brandon Bellamy

Awesome experience! Chris Flores greeted us outside. Showed us different cars to choose from and was really nice! | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Abiodun Oni

Michael did such a great job selling me my very first car. Since this was my first car, I had many questions and I was definitely a handful. However, Michael always handled my inquiries with grace and kindness. He stayed on top of the process and was always responsive. Thank you to him, Yos in finance, and Carolyn. I really enjoyed w | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ sybil bitar

I had a wonderful experience purchasing my car, and I want to give a special thank you to Simon. He was professional, friendly, knowledgeable, and extremely helpful throughout the entire process. He made everything easy and stress-free without any pressure, and he took the time to answer all of my questions and make sure I was comfor | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Pam Deeb

Simon was super friendly and very helpful! | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Jean Iskandar

Simon Dib was very professional, he paid attention to every detail, I am so happy to choose this dealership to by my Jetta. | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Rayan Jurdi

Simon dib is very knowledgeable and was able to get me the best deal | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ elias wakim

Simon was more than helpful, and took the time to answer all my questions! | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ David Velez

Sales agent Fernando was amazing. Unfortunately management refuse to honor thier own website's listed sale price, stating that "it hasn't been updated". Mind you my wife and I had been looking at the listing for at least a week beforehand and the price only went up by $2000 when we sat down to start the purchase. Buyers beware. | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Juan Valentin

I may change this review if I hear back from VW on this issue... After months of looking for a specific trim/optioned VW Atlas, we found one here. Though we felt we were being rushed, didn't want to miss out on another Atlas. After a few hours of negotiating, and one of the GM's coming in to make the deal somewhat in our favor, we p | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Gabriel Burgos

Eddie was great to see him. | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Skyyy Linee

Ask for Eddie Jinadu he's very professional, provided excellent service, and very knowledgeable make sure you check them out and get a car? | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Yahimar osorio

Mauro González Buen servicio al cliente, me ayudó En mis dudas. Pregunten por el ???? | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Luiz Moses

Eddie Jinadu was very helpful and professional | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Keleli Gaylord

I highly recommend this place if you buy a car… they have went above and beyond to get me approved with excellent customer service… thank you Simon and the whole team!!! | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Kimberly Donald

Luis Rivera I truly appreciate him he made buying car absolute pleasure everything was so professional and accurate. I thank God for him a true blessing | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Mark Martinez

Simon took his time and great care of us! | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Jeremy Miller

Had a great experience with this dealership. Want to thank the manager Jonathan, salesman Michael and Brando in finance. All are great and went above and beyond for our trade and purchase. | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Shawn Rich

“I had an outstanding experience working with Simon Dib at Napleton's Volkswagen of Sanford. Simon was knowledgeable, professional, and genuinely cared about making sure I had a great experience. He took the time to answer all of my questions, never made me feel pressured, and made the entire process smooth from start to finish. His | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ I Never Promised You A Prose Garden

Great service! | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Jose Troche

Derrick was amazing great job 2nd car we purchased | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Jack Armstrong (Tampa Typewriter Co.)

Oscar was my salesman, he helped me buy this new to me Ford Focus RS. This car has been a dream of mine for so long, and the team here at Sanford Volkswagen did a great job to get me an amazing financing deal. Oscar was super helpful through the entire process. Couldn't ask for more | Read Full Review

8/6/2026 12:00:00 AM | Google

★★★★★ Neenu Antony

I had a great experience at Napletons at Stanford. Simon and Yos was amazing, went above & beyond to get my dream car!!!!! | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Sandi Brubaker

Took vehicle for maintenance and repairs. Staff was very friendly and worked diligently with warranty company to get repairs approved very efficiently. Once approved, they communicated frequently on status and got repairs done very quickly. | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ David Velez

Sales agent Fernando was amazing. Unfortunately management refuse to honor thier own website's listed sale price, stating that "it hasn't been updated". Mind you my wife and I had been looking at the listing for at least a week beforehand and the price only went up by $2000 when we sat down to start the purchase. Buyers beware. | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Randy N Nguyen

I worked with Mauro as i was a out of state buyer. Very responsive and fast response. Easy and smooth transaction. He had everything all set. I flew in picked up the car and was on my way. Would recommend him as a salesman. Thank you for your business | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ S

Very friendly staff! So helpful, they all greeted me immediately, and I would recommend this dealer! | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ V K.

All 400+ negative reviews are true about this place, Sales manager is way too busy to get back to you with out the door numbers. They trick you bring in the dealership, added fees, Highly unprofessional. And deceiving tactics, I m glad to find out this behavior upfront. Its only so many time u can make customers fool sooner or later | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Mona Sabha

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8/1/2026 12:00:00 AM | Google

★★★★★ fesco182

Simón Dib and Denis Mukic and excellent sales and manager to deal with. The m a happy customer walking away with a great deal of a BMW 2025 | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Amanda Ferrel

Mauro with sales was great to deal with. Smooth purchasing process and professional. Brando with finance provided great advice and easy completion of paperwork. | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Kyle Tisara

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7/31/2026 12:00:00 AM | Google

★★★★★ Steven Moore

Excellent Customer Service | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Zulay Millan

Una experiencia única !Gracias a Simón y Chris | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ nikia davis

Eddie Jinadu was very helpful and he makes sure all his customers are well taken care of he does an excellent job | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Amiel Al

Best buying experience with Denis ? | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Ciara Rodriguez

When you are ready to buy your car or trade it in or anything please go here they will get your deal. Eddie Jinadu helped me get my car and he was so nice and got my deal! Thank you! | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Luz Amador

Simon Es.muy bueno. Bien contenta | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Cory Glassford

Great service shout out to parts who found the piece I needed in less time than I expected. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Irvyana Beveritt

Eddie Jinadu at napletan have really good communication and makes sure everyone is treated well. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Gamy Gonzalez

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7/31/2026 12:00:00 AM | Google

★★★★★ Ali Novin

Amazing experience and very professional staff!! Will shop there again for sure | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Lauren Harris

If I could give them no stars I would. This dealership is the worst I have ever encountered!!!! The service department is horrendous. They are either incompetent or lazy or maybe both. I have taken my car there numerous times for the same problem and still have gotten no answers and no fixes. The last time they had my car for an enti | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Patricia Rivera

Muy mal experiencia lleve mi auto y supestamente fue arreglado y llegando a casa estaba igual o peor regrese y lo revizaron de nuevo que ahora nesecitaba otras cosas con una cuenta de casi 9,000 para Reparacion y yo ya habia pagado otra cantidad grande para nada asi que tengo muy mala experiencia aqui y mi carro esta sin poder usa | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Arnold Frank

Easy purchase from ve thanks Luis | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Aida D.

Thanks to Jacob and Collin. Always great service here. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Marie Burgos

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7/29/2026 12:00:00 AM | Google

★★★★★ Mary Scanlon

I walked into the wrong location for Napleton's. Met Simon and he was gracious enough to advise me of what might fulfill my search for a new car. I bought a car. He kept me up to date along the process. What was happening and when the vehicle would be ready. I appreciate his attention. | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Sharon Veres

Great experience! We love our new car! | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ L Golf

Derrick was probably the best sales person that I've purchased a car from. He was very professional and courteous, when purchasing another car, I would certainly look to work with Derrick again. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Romina G.

I can not express the amazement and gratitude for this dealership! Amine was so helpful and knowledgeable from the start. Not to mention the friendliest person ever! Even down to greeting me in the rain with an umbrella when I pulled up not knowing how my experience would be after my first vehicle purchase in years. He really went ab | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ natalie rose

Great experience with Amine! Super friendly and good to work with. Came last week to look and came back today and made it super easy and remembered us and helped a lot. | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Marsha Dickler

Simon was very involved in getting the best deal possible. I would recommend him to anyone wanting personal service. | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Aida Irizarry

Excellent service. Always kept on communication of the status. Super very responsive. Every time I emailed him he will respond to me right away. I do not regret taking my car to that dealership | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Bernard Gasaway

The salesman Derrick was awesome and he gets the job done go see him.. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Chase May

Wow incredible Amazing and the best customer service in the world thank you, If your going to purchase a car or just looking come here I highly recommend because they have the best team to help you and Great vehicles to choose from. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ joan bombich

From my first visit with Luis Rivera to discuss a new lease I knew I would stick with him He was so kind, professional, and not overbearing. He is such a great first impression to the dealership. My last encounter 4 years ago was almost harassment. Luis gave me hope again in Napelton. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Todd Gardner

Simon and Mark were great to work with . They kept their word on the numbers , that's why I purchased the vehicle from them | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Isabel Ramirez

Simon and Yos and Mark were very helpful and trained us with respect. The experience was definitely a 5 Stars ?? | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ jaysen gatchell

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7/22/2026 12:00:00 AM | Google

★★★★★ John b

Been trying to cancel a totalled vehicles extended warrenty contracts but Kerlyn Barbosa and their team prefers to ignore/drag their feet when going through the process. Months with not even an email back. Be careful working with this dealer. | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Matthew Mercado

Derick was a wonderful salesman and made my purchase happen! | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ carson crafton “ASneakerGame”

Amine was a great salesman, would absolutely buy a car off of him again! | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ daniel

Super great no nonsense staff thanks so much for everything | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ M M

I had an amazing experience at Napleton Volkswagen in Sanford! The entire team went above and beyond to help me get out of a bad situation with my previous vehicle. They worked hard to trade in my Atlas and got me into a brand-new VW Jetta with almost nothing down, which I honestly didn't think was possible. From start to finish, ev | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Al Ma

Simon is incredibly knowledgeable and extremely helpful. Would definitely have Simon again. | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ samir krdzic

I had an outstanding experience purchasing my new Volkswagen, and I can't thank Michel Fuller enough for making the entire process so easy and enjoyable. From the moment I walked in, Michel was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Yajaira Acevedo

Simon was the best very nice and excellent service! | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Keiry Silvestre

Simone was great!! Super helpful and kind! | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Wendy Melgar

Eddie and Brando at Napleton VW were helpful and made the process as simple as possible. Special shout out to Kerri for her kindness and patience! | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Chris Bates

Great experience with our sales professional Derrick and our Finance manager Brando | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Marielsy Pita

Great place to purchase a car make sure you see Eddie. Extremely helpful and willing to work with you and get you the car you dream of! | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Lisa Bliss

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7/11/2026 12:00:00 AM | Google

★★★★★ Omar Suph

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7/11/2026 12:00:00 AM | Google

★★★★★ eliseo carlos

I recently purchased a used vehicle from Napleton Volkswagen of Sanford, and while an issue came up after the sale, what truly impressed me was how the entire team handled the situation. A special thank you to Simon, my salesperson, who was professional, honest, and supportive throughout the entire process. Along with the Customer S | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Margaret Quartieri

Two thumbs up???? for the Service advisor guy named Jeremy. He was very helpful and very kind to me. He answered all my questions, And explained everything. I loved the man's personality!!. He is a great asset to this company. Kudos young man, keep up the good work… You'll make a lot of people happy, Like you did for me. ?? | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Sean Froehling

Simon at Napleton Sanford was great to deal with. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Leandro Gomez

Felicia and Karlyn were very pleasant and easy to work with and communicate. Although the price was good enough for me to complete the deal I would never give this dealership repeat business again and that's due to the lack of professionalism from Mark and Yosvani. Although I won't go into great detail on the entire situation I'd ste | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ RS

Was taken care of by Simon at Napleton Sanford VW. Exceptional car and deal. Everyone at the dealership was approachable and very friendly. Simon was very knowledgeable, personable, and trustworthy. Highly recommend coming here for your automotive needs! | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Alyssa Torres

I came in today for service and to explore financing options for my Jetta. My first experience here wasn't great, and I honestly left feeling like I was put into a car I didn't love. What a difference this visit was! Luis treated me like family and genuinely cared about my financial well-being instead of just making a sale. Jos was | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ crysta27 Torres

Luis was very nice and helpful very knowledgeable and great experience overall | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Meghann Woodruff

Everyone was so helpful!!! Definitely highly recommend and would definitely buy a car from them again! | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Uhl fam

Extremely happy with the customer service and support team at this dealership! Amine was very kind, knowledgeable, friendly and really took care of us. I was able to leave with the vehicle I wanted (2025 Atlas VW - so pretty! ??) and the process was smooth and easy. Besides the vehicle though, I left with recommendations to delicious | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Jeannie Carlos

Simon and Brando were great to work with. We purchased a pre-owned vehicle but they still gave us the same courtesies and treatment as if we were purchasing a brand new car. Fast, efficient and respectful of my time. | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Caleigh D

Simon made the buying process very easy at Napleton VW of Sanford! We were in and out and his service was awesome. He made us feel like family! | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Kerri Booker

So glad I chose this dealer very helpful and transparent | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Collin Laws

Thank you to the staff at VW Sanford all so kind and helpful! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Jacob Evans

Best service team ever! Been coming here for years and they always take great care of me. Best techs in the area, too! They have several master techs that I would trust with my life! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Jeremy Niewinski

Incredible service and sales department. I highly recommend this dealership. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Donna Elizabeth

service and parts amazing. always welcoming with a smile | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Ben

Huge shoutout to everyone at Napleton's VW of Sanford. I had the most incredible experience there. Everyone felt like family and treated me with the utmost respect. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Brice Day

Update to Three Stars from One: Updating my review due to a good effort from their customer service team to reconcile the situation. They kept in regular contact until I had the issue resolved with Tesla themselves. They did compensate me partially for the cost, though not all of it, so I appreciate their efforts there. The follow | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Jalesa Osorto

Napletons sales team is very professional & outstanding! The staff is very knowledgeable about the cars and products! | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Anthony Valetin

This was one the best experiences ive ever had at a dealership! I can't believe i didnt buy all my cars from here! | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Ramon Gil

Simon was Great !!! Would highly recommend him to anyone Great service Thank you! | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Alec Beer

Cliff was a stellar sales rep to work with. Made the car buying process so smooth. He's extremely personable and answered all of our questions thoroughly. Very excited about our new car! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Mark Rey

Derek and team at Napleton VW have been great! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Jesus Daniel Quezada

Incredible experience here at Volkswagen Napleton SANFORD. This dealership goes over and beyond to make the deal. Thank You so much Simon, for your professionalism, attentiveness and making me feel like family. | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Dr. Allyn Williams

Cliff Jean-Baptiste was kind and informative while showing us car options and eventually selling us a vehicle we are happy with. Easy and fast process. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Whitney Peck

Jonathan is so friendly and willing to help. He is a pleasure to interact with. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Minal Patel

Lezly is not a good phone person. She hung up when I kept asking to be transferred to a service advisor, and asked for her supervisor. I know Sanford VW is better than this so I hope you will change it up for your loyal customers. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Upnexx Sam

Simon from napleton volkswagen of sanford was really helpful and good at communicating i'll recommend him anytime going to a dealership | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ STEELE

?? DECEPTIVE BUSINESS PRACTICES: READ BEFORE SIGNING ?? We recently purchased a vehicle from Napleton VW in Sanford, and the finance department engaged in classic, aggressive "loan packing" and coercive sales tactics. When first presented with the numbers, we saw three optional warranties packed into our total loan. When we asked to r | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Heidi Marie

Simon was extremely helpful, and kind. I can recommend him, he will take care of you thru the whole process. At napleton Sanford Volkswagen:) | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Jes Litton

Before I start, if you're thinking of looking at any vehicles on their lot, please ask for Amine! Amine, thank you for your kindness, hospitality, and new found friendship. If you would have told me we would walk in talking to a salesman and leave with a beautiful truck and a new found friendship, I probably wouldn't have believed y | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Sam Kotowski

!! COME HERE FOR TESLA !! I was in a wreck and needed a new vehicle. I was ready to take the leap into getting an electric vehicle and wanted a Tesla. I found that this lot, despite being a VW lot, had quite a few Tesla's available (10+). We made the drive from Daytona Beach and I left with this gorgeous 2025 Tesla Model Y with 17k m | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Haruka

Cliff provided excellent customer service. He was very kind, and I am very satisfied with my purchase | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Nichole Cotrone

Amazing experience with Simon and VW Sanford ! Highly recommend! | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Godfrey Hilado

Went to look at purchasing a vehicle and met Simon at Napleton VW Sanford and was amazed by his professionalism as well as integrity found in very few individuals. He went over the car and purchasing with him due to customer service. Thank you Simon for all your help and look forward to referring others to you . Thank you! | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Amy Ayala

Waist of time..... They advertise a price online including fees and when you get there it's a totally different story... Bullies the sales tactics are incredibly forceful. I wouldn't go there again if they paid me... | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Stephen Miller-Wise

Firstly, what a fantastic experience at Napleton's VW of Sanford. Luis, the Vehicle Exchange Manager, was outstanding. While I was there for service on my current (at the time) vehicle, he reached out to me offering his assistance. I figured why not… Luis with Yos, the Finance Manager, were both amazing. I had a few financial paramet | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ ROBERT VINCI

Our Car buying was such a positive experience. Our salesman Cliff Jean was so informative and patient. Truly 5 star | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Kristen Vinci

I had a great experience working with Cliff- Jean, He was very knowledgeable, patient, and professional throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and helped make the car-buying experience smooth and enjoyable. I would highly recommend him to anyone looking for a new | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ John Purvis

Charlie was amazing. Got me a deal and I'm very pleased. Thank you | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Craig Conner

Jonathan in the Service department is first class, 5 Stars, will definitely be back for my next maintenance scheduled. | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ B About it (Foodie)

It was an experience. The kind you hope to forget and never repeat. All that nonsense that you suspect goes on at a car dealership happens here. Immature salesmen, dodgey finance people beginners there scenes like its OZ or something, the big song and dance, followed by the smoke n mirrors. Go prepared, and make sure you follow up o | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Ramdial

Anthony and Jonathan Melendez was great and treated us like family | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Lala

Thank you, Napleton Volkswagen for making things right for the most part. Shout out to Felicia she is a treasure to the company! She goes above and beyond and really cares about her customers and what they go through. You’re lucky to have her! Thank you to Jacob in service and a few others who worked on my vehicle. I had the pleasure | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Rameshchandra Patel

Polite. Courteous professional Straight answers to the point | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Jerry Jean-louis

I was treated with such great care and provided great service I came back to buy a 2nd car. Everyone from the salesman to finance took excellent care of me both times. I highly recommend this location. | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Connor Lewin

Derrick and Brando were awesome!! | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Clifford Jean-Baptiste

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6/12/2026 12:00:00 AM | Google

★★★★★ Andrea Negron

I would like to thank the service department and Collin, my service advisor for getting my car in the same day. Best service department! | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ GREGORY DALTON

Cliff Jean Baptiste Was very helpful in listening to my needs and finding the vehicle that fit. Sales process went smooth, I would recommend this dealership to a friend. | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ CAROLYN H

I had an outstanding experience working with Omar at Napleton Volkswagen Sanford. From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I found exactly what I was looking for. What stood out most was his honesty and no-pressure approach. Omar took the time to answer all of my questions, expla | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ maurice white

Did a wonderful job to make sure that we end up getting the right vehicle | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Justin Murphy

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6/10/2026 12:00:00 AM | Google

★★★★★ Haydee C

Anthony was professional, polite, knowledgeable and friendly. He listened to our requests and delivered the perfect car for me. I highly recommend him to be your car sales person. Used or new go find Anthony at Napleton, Sanford. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Akiri Grove

Excellent dealership! Jack and Bruno were outstanding and made the whole buying process easy and comfortable. Great service and a great car. Highly recommend. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Adam Nichof

Great experience with Simon at Napleton VW. No time wasted Simon was very professional and worked out a fair deal for both sides. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Malika Nikeria

This place was great. My sales person and finance person was very professional and nice. 10/10 Recommend | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ xclusiveee. Kid

This dealership has been so helpful with me and my boyfriend they are great with making you comfortable and do everything to make sure you get what you came for great business. ?? | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Amanda Kirker

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6/7/2026 12:00:00 AM | Google

★★★★★ Emilyann A

Antony sold us a beautiful tesla!!! | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ B About it (Foodie)

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6/7/2026 12:00:00 AM | Google

★★★★★ Shafale Patel

I had an amazing experience at Napleton’s Volkswagen of Sanford, and I can't thank Simon and Yos enough for all of their help. From the moment I arrived, they made me feel welcomed, valued, and completely comfortable throughout the entire leasing process. Simon and Yos were incredibly respectful, honest, and transparent every step o | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Tracy Royals

Great and easy process. | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ indira royals

Had a great experience with purchasing our vehicle. Mauro helped us and was attentive to all our needs and concerns. Thank you! | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Ana sofía González (Sofii)

Excellent service from Mauro González sales Jonathan Melendez sales manager the finance team Brando Camilo and the GM Dennis Mukic. everyone worked hard and I mean hard to get me the best deal even in my situation. I will be buying cars here for a very long time and plan to send everyone here. Highly recommend Napleton Sanford Vw and | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Mike Kelley

Great service | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Matt Menard

We had a wonderful experience at Napleton. They have several Tesla options. Very impressed with their service. Highly recommend. | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ IncGaming M

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6/6/2026 12:00:00 AM | Google

★★★★★ T Ward

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6/6/2026 12:00:00 AM | Google

★★★★★ Jonathan

Thank you sales department and finance of Napleton Sanford for my second suv. You guys are very professional. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Humberto Romero

Felicia with customer relations was extremely helpful. Thank you. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Michelle Major

Simon made our entire experience easy and smooth. Thank you VW Napleton | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ rydog usa

Jose was great. He went above and beyond in every way! Thank you! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ jacob canas

Just purchased my lease with them, it was a great experience, no problems at all, they guided me towards the best options and explained to me how everything works. Would recommend my family and friends to them very trustworthy. The Charlie kook my sales person and Brando where amazing , ask for them if u want an easy visit to the dea | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ platinum auto concierge

Omar is the man | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Blake Martin

Excellent experience and service. My appointment was smooth and seamless. I am very pleased with the service I received and especially Jeremy's superior customer service. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Angel Santos

Outstanding service throughout my vehicle purchase. Professionalism, knowledge, and willingness to answer all my questions made the entire process smooth and stress-free. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ John H

My salesperson Simon Dib was amazing from beginning to delivery. I actually met him while helping a friend look for a car. She ended up fining a car somewhere else but o went back to Simon for help and found a vehicle for myself. He was extremely helpful, honest and forthright which is rare in the car business. | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Mohammad Muyeed Hossain

Thank you Napleton sanford sales and finance for my car. You guys are very professional | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Brice Day

Friendly People, Dishonest Follow-Through The staff was always polite and friendly, both before and after the sale. My issue isn't with how they treated me personally—it's with being repeatedly told a problem was fixed when it clearly wasn't. I purchased a 2023 vehicle from Napleton's Volkswagen of Orlando and during the test drive | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Ariel Pérez Rodríguez

Very BAD. They will approach you being charismatic, creating rapport but the reality is they will try to lure you into a deal that it only favors the dealership financial interests and NEVER the customer satisfaction. As you guys say in your white dashboard: "PERSISTANCE OVER COMES RESISTANCE" meaning persist with all your strengths | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Theodore Lemon

Our experience with Jean was outstanding. Jean was very professional, knowledgeable, great listener, personable, he took the time to explain and work within our guidelines with leasing a vehicle. He was very patient not a pushy salesperson because of his demeanor and presentation we got a VW Tiguan. We definitely recommend Jean if yo | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Luis Luna

Mr. Simon was a great and amazing sale person. Highly recommended 100% for any future buyers. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Joseph Suez

I had an excellent experience at Napleton’s Volkswagen of Sanford. The staff was professional, friendly, and focused on great customer service. The entire process was smooth, transparent, and stress-free. A special thank you to Luis Rivera, whose attention, professionalism, and dedication made the experience even better. He took the | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Michelle Boutwell

Had a great experience! JP was very knowledgeable about the vehicles available and I wasn’t there all day! ???? | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ C. H.

We had a great service experience with Collin at Napleton VW in Sanford. Our Beetle was taken right in and we were there the amount of time that we were told. I wouldn’t take my Beetle anywhere else for service. Keep up the good work!!! Catherine H | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Susan Rieckmann

I was very satisfied with my sales man- Jose. Very professional, extremely nice and low pressure. I hate pushy pushy sales - and I can't really say VW Napleton's has ever been overly pushy. (and I've purchased 5 VWs over the years) The entire process of buying the car was enjoyable and Jose made everything prefect. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Sean Lynch

Simon was an absolute pleasure to work with, professional, honest, helpful, and courteous. The facility as a whole and all employees were great. Highly recommend | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Debora Schwaiger

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5/28/2026 12:00:00 AM | Google

★★★★★ Frank Leon

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5/26/2026 12:00:00 AM | Google

★★★★★ Jon CC

Simon was great, straight to the point with 0 games. I totally respect and recommend this man. | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ Jesus Duran

Luis was great, explained everything very well, & wasn’t pushy. Helped me find my next car, while getting out of a big headache. | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ John Booker

Had and amazing experience with the sales team very honest and transparent . | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Richie Star

We spoke with Anthony over the phone very respectful, kind gentleman. He walked us in took his time with us. Help us with our purchase very knowledgeable, respectful young man. We will definitely make another purchase with him whenever we need another vehicle. Definitely go and see him. | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Wihl Rodríguez

Probably one of the best experiences buying a car I’ve ever had. I needed a car, Charlie provided what I needed, and we made a deal happen. Simple. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Amanda

Mauro made the entire car-buying experience smooth, stress-free, and actually enjoyable. He was professional, knowledgeable, and never made me feel pressured at any point. He took the time to answer all of my questions, made sure I was comfortable with everything, and truly went above and beyond to help me get into the right car. His | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Terri Youngbar

Marcus Irby is amazing! He has gotten us into two new vehicles and at terms that we are happy with! I consider him a friend, not just a sales person! Come get you some! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Jennifer Rands

Omar was great to work with! He wasn’t pushy and helped us get into the car we wanted. Would def recommend him to anyone looking to get into a new ride! 5 stars! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Michael Rands

Omar Pacheco delivers a service that is hard to find these days. Omar strives on communication, transparency, and overall customer satisfaction. I feel I created a lifelong buying experience with him delivering a transaction I wasn’t sure was going to be possible. When going to napleton vw this is the sales professional you want to w | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Bryanna Osborne

Luis Rivera was fantastic!! Explained everything thoroughly, very knowledgeable and patient. I would highly recommend him. | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Cece Butler (Cece RMA)

I just wanted to say how happy I am with the purchase of my new car! Mauro was my sales guy, and Chester was my finance guy and they were so nice and patient with me. The service was excellent, and didn't wait too long for a dealership which wasn't bad considering I went after work. They were friendly and courteous and up front with | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Evita Taylor

Luis really was amazing!! We couldn't have asked for a better support team. | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Hope Cooke

Simon was super cool and he made our experience quite easy. Definitely come see him if you’re looking to buy a car! | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Raheem Brown

Marcus was a big help from start to finish . Outstanding customer service and overall outstanding individual doesn’t sell you any dreams if he makes a promise that’s set in stone . | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Jessica Sellers

I had such a great experience purchasing my Tesla thanks to Mauro and the finance manager. Mauro was incredibly sweet, patient, and genuinely worked his magic to help make my deal happen. He never made me feel pressured and took the time to answer all of my questions throughout the process. The finance manager was also an absolute d | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Nick Perry

Simon Dib was incredibly patient with me while I searched for a used Tesla. We had some great conversations about life as we walked around in the hot weather looking at cars. Thanks again for all your help, Simon. | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Armando Correia

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5/14/2026 12:00:00 AM | Google

★★★★★ Celestoria

Luis Rivera. Excellent customer service. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Bryan Satmary

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5/13/2026 12:00:00 AM | Google

★★★★★ Rafi Bhuiyan

Excellent service and very friendly atmosphere! Simon helped me out in picking a car and was very fair and reasonable throughout the interaction. Very happy with the car I bought here! | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Henry Liu

Simon is very good guy. We like him! | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ derek Joseph

Update: Buying a car from Eddie Junadu is great, he answered all my questions. Negotiate fair and there was no pressure to buy. Collin took good care of my wife’s car in service. They were able to resolve an issue that another VW dealership was not able to. It was fixed in a few hours. | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Jazmine Kucera

Amazing experience Charlie and Chester worked so hard to make us happy. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Adrianne Myers

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5/5/2026 12:00:00 AM | Google

★★★★★ Sarah Wratten

Charlie was very polite and helpful throughout the process. Very easy to work with and he understood what we were looking for helped up us above and beyond. | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Larry GloverII

Great Buying Experience! Great Customer Service! | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Virginia Luqui

Simon was very helpful | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Abdiel Cuevas Hiraldo

had a great experience working with Jeremy at Napleton Volkswagen. He’s consistently attentive, provides excellent customer service, and is always respectful of my time, which I really appreciate. Jeremy is also very resourceful and goes the extra mile to make sure everything is handled smoothly. If you’re looking for someone who gen | Read Full Review

5/3/2026 12:00:00 AM | Google

★★★★★ Dawn Robinson

Simon was wonderful! | Read Full Review

5/3/2026 12:00:00 AM | Google

★★★★★ Jarett Dolan

Derrick was great. Very friendly and quick services. | Read Full Review

5/3/2026 12:00:00 AM | Google

★★★★★ Emily Granobles

Derrick was amazing and made the process flawless. | Read Full Review

5/3/2026 12:00:00 AM | Google

★★★★★ King Dave

In search of a new truck after a total loss and came across a beautiful 2018 GMC Yukon XL Denali with low mileage and fully loaded. I left the dealership I was at on that particular day that I was out car shopping and came straight here. I was greeted by Simon who was very pleasant and helpful, he jumped into action to get me squared | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Jezabeth Diaz

I had an amazing experience working with Marcus! From start to finish, he was professional, patient, and truly listened to what I was looking for. He made the entire process smooth and stress-free, answering all my questions and making sure I felt confident every step of the way. Thanks to Marcus, I was able to get exactly the vehic | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Shontika Bradshaw

I had an amazing experience at Napleton Volkswagen of Sanford with The Charlie Cook. After spending a couple of frustrating hours at Napleton Volkswagen of Orlando dealership with no results, I came here and was taken care of right away. My sales rep was professional, efficient, and truly knew what they were doing—they got everything | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Travion Singleton

Came in with low expectations but Simon blew every single one out of the part excellent customer service got me in and out helped me tremendously none of the usual car dealer stuff he treated me like a real person I’d recommend him to anyone | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Dale Arnold

Simon was great to deal with !! Will definitely come back when I am ready! | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Paul Chavez

Marcus did a great job at Volkswagen dealership Jonathan was also a great manager thank you for the deal | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Patrick Chavez

Marcus is a great salesman! And Jonathan is a great sales manager. They did a fine job for us. Rick Chaves | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Jamie Terrell

I had the best experience here at Napletons VW in Sanford. Luis Rivera helped me and what he promised was completely served! I will be coming back for my future trade in and left with my 2026 brand new car | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Sylvia Velez

Excellent customer service, second time buyer, go see Luis Rivera he will take care of you . | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Krystal Ellis

Luis was extremely helpful and gave my husband and I such a pleasant stress-free experience. He was very professional, empathetic and made us feel like we were friends or family that he was assisting. The team that assisted us at VW Sanford is amazing they made sure we were informed and comfortable at all times. There was no press | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ jwilliam aquino

Friendly, knowledgeable staff, willing to go the extra mile. Simon in particular went out of his way to make sure I got what I needed/wanted | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Coralyse Qiles Colón

I live in Orlando but work in Sanford so I service at both Napleton stores. The other morning I had to get my tire fixed and they were busy here I got frustrated and called over to Sanford and NOO one answered. After a few attempts I left a message and customer relations who was great called me back just in time. Thanks to Felicia | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Jacob Evans

The best place! I've bought several cars here, always a pleasure. Service is an absolute gem and are AMAZING! | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Trouble Codes

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4/29/2026 12:00:00 AM | Google

★★★★★ J Lei

When and if you need a car come see Derrick he was super personable patient and funny made my purchase smooth an easy. Although I gave him a bit of a hard time at first, I am overall really happy with my new ride. Thanks to everyone at Napleton who made it happen. | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Milagros De la rosa

Good service nice people always smiling. Jonathan got me in and out. Ask for Jonathan to be your service advisor | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Oniel Johnson

Great deal ask for Eddie Jinodu for a great deal | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Kissoon Mooklall

Thank you Eddie Jinadu for helping me with my bmw. Eddie was professional and a true salesman. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ New St. Mark IFMC Orlando

Malik was absolutely amazing! He made sure our car buying experience was top notch. He had a great personality and was extremely knowledgeable. Thanks, Malik!!! | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Jose Zarate

Simon, is the best salesman person, he’s so professional and dedicated. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Shawn

I’m never buying a car from this dealership again very dishonest the sales rep still waiting on them to fix my seat a year after I purchased my vehicle from them . Plus he told me they were giving me 5 years free oil change come to find out I’m paying for every last one lol. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Excijai Fossi

Malik estuvo genial obtuvimos a great deal, thanks | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Phil Huenefeld

We had a great experience with Tony V! He helped us get the deal we wanted. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Nora Lilan

Anthony did a amazing job when he was showing me a car ?? | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Matt Rice

Awesome Staff! Everyone is super friendly and they are definitely committed to the Customer. Shout out to Luis, one of the newer guys on the staff, for making me feel at ease throughout the entire process! | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Robyn Fenty

Derrick was amazing & beyond patient with me while listening to all my needs especially how nervous I was! Felicia was so personable and sweet. Brando was very transparent- I would highly recommend everyone here! I love my new car ?? | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Rafael Colon

malik is the best | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Joy -

I would just like to say…. Sometimes I don’t like go to the dealership because it can be overwhelming. But Malik from the moment we can greeted us with a smile and made the car buying process a dream for our daughter. He is very knowledgeable and made sure we got the best deal. If you are looking for a car make sure you meet with him | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Iyanna Colon

Malik is the BEST!!!!! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Alecia B

Malik is the best thank you | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Mek Vision

Malik was a great sale. I will recommend him to my family and friends | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Marcus Robinson

Great customer service Amine was the best and patient | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Clinederson

Eddie Jinadu did a great job with me today. He didn't lie about anything, he was professional. But, i am editing this post a few weeks later (April 20th) because, when i'm thinking about all that hapened at this dealership on April 1st, everybody needs to know who they will deal with overthere. 1st of all, i spent 8 hours at this d | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Maria Tyghter Lemon

Salesman Jean was an outstanding and patient person. JP was very knowledgeable, personable, great communication skills. I really appreciate JP for his honesty hard work and dedication with my husband and I when making a decision to purchase a VW Tiguan. Meeting JR when I stepped into Napleton’s VW was a breath of fresh air. Thank | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Nancy Liakos

Anthony made the process of buying a car super easy | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ aniyah zayas

amine has amazing service, definitely would recommend to get a car!! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Booker Family

| Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Jordan K

Eddie was very helpful and helped me find the car that was right for my family. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Nachiely Rosado

Amazing service. Luis Rivera made everything smooth and her costumer service is amazing. If you need to buy a car ask for Luis. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Timothy Woodbury

Malik is the best. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Jeff Davis

From salesmanship to Financial completion of the purchase of this truck work was done in order and well ahead of schedule professional and kind I recommend this dealership to anyone looking to have a calm and reasonable experience in buying a vehicle | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ mllns mix

From the first phone calls that I received from Simon it was very nice and paid attention to what I was asking for. He even convinced me to come from Jacksonville, which was almost 2 hours away just because of how nice the dealership was as well as himOnce I get to my appointment, everything went very smooth and he was exceptionally | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Kinzie Powers

Marcus the salesman was amazing made buying a car a lot less stressful and help me a lot would recommend him . | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Jacob Rainville

Marcus was the best. Kind and very helpful would definitely use him as my salesman again. Also Landon is the best technician they have. He makes sure that your car is in great shape | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Landon Adamchik

Marcus at Volkswagen made the entire car-buying experience smooth, stress-free, and actually enjoyable—something I didn’t think was possible. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer every que | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Clifford Luce

Christian and Mark provided valuable assistance throughout the process of upgrading my wife’s vehicle. I highly recommend Napleton Volkswagen of Sanford, Florida. The staff is exceptionally courteous and attentive, always readily available to address any questions or concerns. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Julia Arruda

Simon was amazing and such a good hearted salesman I recommend going to him for any deals | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Newton Neto

Simmon was great ,our deal was successfully completed and I recommend Napleton Volkswagen Sanford, thank you again. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Lagenia adkins

Malik was amazing! He worked with us and kept it short, sweet and to the point. Made us feel comfortable and relaxed. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ jon Paul

Fastest and easiest time buying a car. Zero stress. Malik was a pleasure to work with. Highly appreciative of this day ???? thx for everything | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Tyler Smith

Simon dib was great! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Angela Carter

Saw a used vehicle I fell in love with online and once I confirmed it was still available, I got a sweet confirmation text from Felicia and my husband and I headed out to the dealership. Derrick was extremely hospitable and took good care of us! He was attentive, he put our wants and needs ahead of his agenda and I truly appreciate | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ John Canlas

Malik IS THE BEST SALESMAN HERE!! Thank you for wuick service | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Arthur Grant IV

This location is great! Christian Atensio was an outstanding salesman! he helped me and my mom from start to finish and found us the best options, Dennis and Brando helped us get our payment where we wanted it the whole team took things very serious and even held the car we wanted for us while letting us try one out I would highly re | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Eric Stiefeld

Amin and Simon were amazing! We came in looking for a specific listed vehicle and told them where we wanted to be at price wise and they made it happen and were extremely helpful in purchasing a vehicle. Highly recommend these guys! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Alex Malavakis

Anthony, Denis and Mark were extremely helpful with purchasing my new GTI! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Kim Pagán

We came in for a new Taos all the way from st Augustine. Christian and Jonathon made sure we felt like family, worked with us on pickiness and we came home with an almost brand new Taos thanks to their help. Was a pleasurable shopping experience. Vibes were good, price was right and even stole a slice of pizza for me bc I hadn’t eate | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Shey Amores

A wonderful experience, and I was well taken care of by Marcus Irby and the manager. I would definitely come back again. Thank you! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Ricarta Corbett

Jean Pierre was truly a wonderful sales person. I stopped into to view a few new and used VW Atlas Crossports and although I ended up purchasing from another dealership ( only because they had the exact one I wanted without wait time) I highly recommend this dealership! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ michael bodtmann

Jonathan in the service department was very helpful, informative and professional. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Steven Charles

The saleman was good but the bad management on there decision with unnecessary fees trying to make a dishonest buck. The salesman shouldn't get penalized for money hungry management I been in automotive industry for over 20 years I see why ppl hate to go certain dealership because everything is money. Am sorry for first time car buye | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Rebecca DeLisle

great service. very professional. eddie jinadu 10/10 | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ sam taylor

Marcus was super helpful. Really personable guy | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Alicia R

Luis and the team were amazing, they made the process of trading in my car and getting a new one easy and fast | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ amanda wrubel

I am very happy with Derrick and me and my husband have our dream car now . Derrick was a doll to work with and understanding | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ SCATPACK ALLEY

PLEASE PLEASE PLEASE BEWARE OF THIS DEALERSHIP!!! They are marking up vehicles despite what they have them up for online i seen this vehicle at $31998 they tried to mark it up to almost 34k and tried to end up marking the vehicle up 11k more than the online price after feees for things that are fake this dealership is a scam please t | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Seth Dicai

Derrick was great to work with. He was very friendly and worked very hard to make sure we were happy. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Luis Baca

Excelent experience! Derrick took phenomenal care of us! | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Naomi

Amine was great. Very knowledgeable and kind. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Christopher Fearon

Best Dealership in Central Florida. Amine helped us from A to Z. Very professional and courteous. 10 out of 10 experience. | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Enrique Sanchez

I have to say that what started as a bad experience ended up being the exact opposite. Thank you Anthony Valentin, Felicia and Jonathan for taking the time to listen and making this deal and experience possible and one of the best I have had buying a car. Great Job, everyone! | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Becky Booker

The customer service was wonderful and I look forward to my buying experience… | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Olivia Winter

Amazing customer service and friendly staff truly felt cared about and taken care of . Very transparent and honest during purchasing my Jetta . | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Shannon Steiner

Eddie Jinadu was very attentive and made sure we were taken care of! Highly recommended him for your car buying needs! | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Clinederson

Eddie Jinadu did a great job with me today. He didn't lie about anything, he was professional. However, the different sellers try to do what sellers do, i genuinely suggest when you go to a dealership to buy a car be prepared and meticulous about the numbers because they will try to make you pay for things that are not necessary and | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ jonathan r

Ask for Collin or Jonathan in the service department. Very helpful and will make sure your service to your vehicle is done right and promptly! Amazing service from this team | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ TUSexy 4 U

Colin and Felicia are the best. I had a bad experience at the other location and they gave me hope. Felicia has done an amazing job solving my problem and making sure I had a much more welcoming and pleasant experience at this location. She is a gem and a keeper. She has helped to ease my stress with my issues and bad experience. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Stephen Blair

Great experience at this dealership! Amine was helpful, knowledgeable, and never made me feel pressured at any point. He took the time to answer all my questions and made the whole process smooth and stress-free. Highly recommend asking for him if you’re in the market for a car! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ J. Dayton King

Very smooth buying experience. This is our second VW from Napleton's Sanford. My team was outstanding. Thank you Marcus and Jonathan! You guys were fantastic. I will definitely recommend this dealership to my friends and family. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Lily Peterson

Marcus was awesome! Getting my dream car ?? | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Jestin Marks

Anthony was astonishing with his excellent customer service help me get into my dream car beautiful blue 330 also like to give her things to my manager Mark for making everything happen for me. I’m so pleased by my experience at Napleton Volkswagen. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Sherri Marsh

My husband and I had a no pressure experience at Napelton's Volkswagen of Sandford. We worked with Charlie Cook, who was professional and transparent. We agreed on a fair price farely quickly, and the financing process with Yos was straight forward without any hidden surprises. If you're looking for a stress-free car buying process, | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Shaun Winters

We bought our 2025 VW CS into the Service dept for an issue. Alex Malavakis was our Service Advisor, he kept us updated on the status of our vehicle, arranged a loaner car, and provided Excellent Customer Service. I would Recommend Alex for anyone needing Service at Napleton VW. Shaun W. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Dana Schwartz

Amine and his sales managers were really great and patient with me during my sales experience. I came to look at a used vehicle and we discussed my budget. They were transparent and got me to exactly what I asked. Very happy and content with Amine! | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Enrique Sanchez

By far, the worst dealership I have ever dealt with. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Stuart Enn

I’m here at Napleton for service. I met Felicia and she is so amazingly helpful. I was having a hard time getting back home and their shuttle had left. She arranged someone to drop me off. Thank you Ms. Felicia for your great customer service. Highly recommend | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Latosha Riggs

I have high payments on my 2026 Chevy Equinox and I came to Volkswagen Sanford and they was able to get me lower payments. Amine was my salesman and he was awesome and Marc is the manager he was awesome, they went over and beyond and was able to lower my payments. If you want a vehicle and want friendly and kindness, honestly. Come t | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ joey cruz

It was a pleasant experience with Eddie. He listened and he delivered. We are so happy with our new purchase. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Karen Miranda

Luis Rivera is an excellent sales advisor my experience was amazing Luis is so patient and courteous he takes his time to listen to the needs of the customer and takes care of everything from start to finish I recommend him for all of your car buying needs! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Montserrat Peimbert

The service was great, thanks to Denis & Amine! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Mike “Solar” Wolff

5 stars all the way. Charlie Cook was exceptional, and the whole experience was incredibly smooth from beginning to end. Everything was handled professionally, efficiently, and with great attention to detail. The entire staff was fantastic, and you could tell they truly cared about making the experience a great one. They even went ab | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ A B

Dont do business with these people youve been warned. They'll essentially stole my trade in of over 3k with ad ons that I actually caught. The finance guy said he removed them but didnt. Dont go there its an absolute snake pit. Napleton has had dealerships shut down in other states for these very practices. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Benjamin Boucher

The advertised price is not the real price. Before my visit, I specifically asked for a full out-the-door breakdown. I was told it would be emailed to me, but it was never sent prior to my appointment. Once I arrived, the numbers changed significantly. Over $2,000 in additional “service” and add-on fees were added on top of the discl | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Misebo Aruku

I was greeted by Ms Felicia who gave me great customer service and she introduced me to Derrick who came through with a great experience great vibe and my new ride. Thanks Napleton | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Clinederson

Eddie Jinadu did a great job with me today. He didn't lie about anything, he was professional. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Sarah Wratten

They are so polite here! Bought a Tesla, speak to Charlie Cook he is amazing and has lovely disposition. Everyone here was great! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Jon Willoughby

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4/1/2026 12:00:00 AM | Google

★★★★★ Ralph Ruiz

Had an excellent experience with Jonathan in service. He was very helpful and knowledgeable. I will be back to bring my vehicle in for service with him. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Marilyn Perez

Really great experience, Amine was very helpful & friendly. The whole transaction went smooth & got the car I wanted .You won’t be disappointed ?? | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Marouane Belaidi

Thank you service and sales go see Malik for a good deal | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Armani Torres

Anthony was a great dealer 10/10 would recommend | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Chester Anderson

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3/31/2026 12:00:00 AM | Google

★★★★★ Aliyah Valentin

anthony was very respectful, very helpful, helped me with all questions i had, he helped me very well with everything i needed. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Mario Cerda

?????????? 5-Star Review I had an amazing experience at Volkswagen Napleton, and I have to give a huge shoutout to my salesman, Luis Rivera. From start to finish, Luis was patient, honest, and extremely knowledgeable. He listened to exactly what I wanted, walked me through every detail, and made the entire process smooth and stress- | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Jason Senecal

UPDATE I had gotten a call from Felicia Cordova and she had explain to me what the problem was with my deal. She did everything she could do and gave her all to make sure I was satisfied with what is going on also thanks to Derrick the sales guy and Steve the tech guy who did my oil change thank you so much for making my visit the be | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Joseph Velazquez

Derrick was very personable and resourceful. Definitely recommend for any friends or family that wants to buy a car from someone who is honest and upfront. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Jocelyn Velazquez

Derrick was amazing to work with. Super smooth and easy process. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Brad Adams

Everyone was very professional and polite. Never pressured and always asked what our needs were for purchase. They all worked well and kept you informed thru the process. Would shop their again. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Steven Diez

I set up an appointment, and when I showed up, they said there was none scheduled—despite multiple confirmation texts and even a confirmation video (obviously generic with your name included, which isn’t an issue to me, but it shows they received it). Then, when I arrived, the car I had confirmed calls and appointments about was mag | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ krystal obrien

Anthony was great. Recommend him to anyone. Thanks again | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Scott Lawson

Nice place. Currently in the process of purchasing. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Corey Lawson

Eddie Jinadu, Very pleasant experience to talk to very knowledgeable about the car and and its features. Would recommend. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Felix Ocasio

Marcus Irby was an excellent sales. Not pushy and has a lot of knowledge on vehicles. Super cool and down to earth. Definitely recommend him to anyone looking for a vehicle at Volkswagen Sanford. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Luis Iturriaga

Malik was great, I would definitely recommend him! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Luis l

I am over satisfied with my experience buying my Tesla! Big shout out to Jonathan and Christian for making it happen! I also would like to say Marcus was also fantastic in explaining all the features my tesla came with! Definitely purchase here! I had a extraordinary experience! FYI... if you need anything, Felicia is amazing. Call | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ fCassandra Watson

Working with Charlie was absolutely fantastic! Great experience. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Rob Watson

Charlie Cook was our sales rep and he was great. Engaging and professional. Answered all our questions. Charlie was a pleasure to work with. We’ll ask for him if we come back to Napleton Sanford. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Chris Nigro

Derick was awesome, good spirits, and great attention to my needs | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Sara Hall

Eddie Jinadu was great!! We would definitely come back and work with him again, very professional! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Keyte S

Five stars amazing team all around everyone is fabulous!!!!!! Anthony is a superstar! Courteous and thoughtful. He was patient with my persistence and did not try to push me. He followed my lead in my purchase which meant a ton to me. Thankful for his professionalism in the purchase I never knew I was going to make. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Natalie Younger

Malik was so quick and helpful! Really appreciate his help getting into the car I was looking for | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ aidaa

Amine was a huge help in helping my boyfriend get in a 2022 M340i! 10/10 recommended going straight to him when looking for a new car! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ benazzi karim

The Moroccans are the best thank you Malik for everything | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Ms. McPherson

Had the most wonderful car buying experience experience with Derrick Lowery! His demeanor is joyful and was very interested in what I needed and didn’t want with respect. Looking forward to purchasing from Derrick Lowery and Napleton Volkswagen in the very near future. Come check out what Derrick has to offer. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Brody Demoya

Great buying experience! Thank you Amine for all the help! everyone else was also very nice and personable. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Matt R.

Derrick and Jonathan was amazing and great to work with | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Kevin Petersen

Eddie Jinadu was pretty professional and excellent customer service. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Luis Rivera

Great service, great people! I will come back again! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Richard Gray

I had a great experience at Napleton. Jean Pierre was incredibly helpful and knowledgeable along with helping out keep my children entertained! Jonathan was also a credit to the organization. Won’t be my last visit to that dealership! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Ellis Voxhall

Read their reviews. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ vic jkerr

Advertised pricing is not the actual price. I was told additional fees (like reconditioning) are not disclosed upfront and won’t even be revealed until they run your personal information—and they won’t negotiate unless you’re physically in the dealership. On top of that, vehicles are already priced at or above market (KBB), even wit | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ David Avila

I had a really frustrating and disappointing experience at this dealership. From the moment I walked in, the sales tactics felt pushy and misleading. Things got worse when we started discussing pricing. They tried to add over $10,000 in extra fees, including things like paint protection, “silicone” coating, key fob protection, and o | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Sara Kolva

My overall experience working with Derrick on the purchase of my vehicle was great. He made the entire process easy and stress-free—especially since we all know how tedious buying a car can be. He was very thorough, and I would highly recommend him to any family member or friend who’s looking for a new/ or used VW. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Betmary Rivera

AMINE assisted me today, and the customer service was absolutely outstanding. He was friendly, flexible, and very understanding throughout the entire process. He really took the time to work with me, which made me feel comfortable and valued—and ultimately, that’s what made me move forward with the purchase. Overall, it was such a gr | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Olivia Griffin

Malik helped me purchase my vehicle today. He was super helpful and I would highly suggest him! | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Joey C

Worked with Eddie Jinadu to purchase a used vehicle. Very professional and helpful!! Helped us get to a deal we could all agree with his manager Johnathan. Will definitely consider this dealership for future purchases. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ William Cannon

Today we had amazing experience at Volkswagen today!!! We walked in planning on checking out a used vehicle, and walked a way with a brand new model. I can’t explain the joy me and my wife felt purchasing our first brand new vehicle. Derrick was wonderful today. He greeted us from the parking lot, and it immediately felt like family | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ jessgina12

Derrick was wonderful my credit was not the best but he did a very good job getting us in our new car! | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ brian beske

BUYER BEWARE. My wife and I went to this dealership to purchase a vehicle. For clarity I attached a photo of the online sales ad showing the sales price of the vehicle. The vehicle was a certified pre-owned met everything in the description of the ad barring two items. Upon returning for a test drive after looking at the vehicle in | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Hiren Shah

It was great to see Anthony. Great service. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Nirav Shah

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3/20/2026 12:00:00 AM | Google

★★★★★ Joshua Escobar

Eddie was incredible and did a great job getting us the terms and car we wanted. Thank you for a great experience. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Dayan Miranda

Amine was a wonderful sales man, All the way from when i first arrived he approached me and immediately started helping me, even though i didn’t get what i came to see i still left with something way much better more reliable for an excellent price. More than grateful for this man and all his help. Excellent excellent excellent sales | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Kakuzu067

Marcus and the team really helped me out, great service and highly recommend | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Iveliz Vega

Derrick the Best customer service. Their service was excellent. Very cordial. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ waldy c

I recommend that dealership and Derrick | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Rich Voorberg

Jean Pierre was very supportive in the process of buying our used car. Thanks for helping us get to the right deal!!! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ danielle w

Marcus was awesome! Super nice guy and was able to fit my budget and got me the deal I was looking for on my car. 5 stars for sure, awesome dude! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Budget Blinds

Marcus was fantastic. We came in to see a certain car and he found one even better! Got us the deal we were hoping for | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Reed Warren

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3/18/2026 12:00:00 AM | Google

★★★★★ nainesh desai

Jean and Brandon were great to work with and the whole team is incredibly welcoming and wants customer experiences to be flawless. I really loved shopping for my car here and would recommend the same for anyone searching for their new car! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Jack DiPolito

Fantastic! I was a little nervous as this was my first experience at Napleton for service and I have had bad experiences in the past with other dealerships in the past for other makes of vehicles that I own. Friendly, courteous, responsive service I felt very well taken care of and will definitely be using Napleton for all future ser | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Jamie OBrien

Malik was absolutely incredible and everyone else! They made the deal seamless and painless! Thanks so much. Highly recommend. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Evelyn Alvarado

Sales Consultant Anthony Valentin was very helpful. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Jonae Victoria

Marcus was awesome he gave me all the information I needed on the vehicle I was interested in. If you’re looking for a vehicle go see Marcus! ?? | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Amber DeLoach

Charlie was a great sales person and made the process so much easier! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Davis Holland

Charlie was great! Got me everything I need for my new car and more! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Juan Diaz

Derrick was fantastic and very patient with our little kids, very knowledgeable about the car and not pushy at all. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Gloria Vallot

malik is the best ever thank you for your help | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ rashanafrancis

I had an excellent experience at this dealership from start to finish. Derrick was professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and helped me find the perfect vehicle without any pressure. I truly appreciate the outstanding customer service and would hi | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Alexis Allen

Derrick was an excellent salesman at Napleton Volkswagen of Sanford. He was very welcoming, patient, informative, and extremely helpful throughout the process of purchasing my new 2023 Volkswagen Tiguan. I had a great experience from start to finish. The entire team was friendly and made me feel comfortable during the whole process. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ aaron allen

Derrick gave me a great experience buying my car. He was honest, helpful, and made the whole process easy from start to finish. He answered all my questions and made sure I was happy with my purchase. I definitely recommend Derrick if you’re looking to buy a car. Thanks again! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Paula Allen

Derrick was incredibly helpful and knowledgeable throughout my entire purchasing experience. He was patient, answered all my questions thoroughly, and made sure I felt comfortable with my decision. I highly recommend their services!" | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Tiffany Grant

I can’t say enough great things about Anthony Valentin, my sales representative. He was extremely informative throughout the entire process and handled everything very professionally. From negotiating my trade-in to coordinating the transport of my new vehicle, he made the experience smooth and stress-free. I truly appreciate his att | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Otoniel Checo

Amine was excellent! Although I wasn’t able to come to an agreement with the dealer, he was able to provide exemplary service from start to finish. Thank you Amine! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Christine Emad Kelada

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3/13/2026 12:00:00 AM | Google

★★★★★ Kathi Thomas

I recently brought my VW in for an oil and filter change, and Jacob, my Service Advisor, made the entire experience incredibly smooth and efficient. The check-in process was simple, the wait time was minimal, and I was kept informed without any hassle. What I appreciate most is how Jacob values both my time and my vehicle. Excellent | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Austin Dickson

Malik was awesome with helping me buy my car. Zero pressure and fair negotiation. Highly recommend. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Lisa Schifftner

Malik was FANTASTIC to deal with!! I highly recommend anyone that goes in looking for your next vehicle to ask for him. I felt comfortable and was able to get what I wanted at the payment I wanted. Thank you so much!!! It was great dealing with you! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Michee Tertulien

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3/11/2026 12:00:00 AM | Google

★★★★★ Stacy C

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3/11/2026 12:00:00 AM | Google

★★★★★ Marsha

Napleton Volkswagen is very respective car sales company. Eddie is very memorable. He is extremely helpful, professional, and customer oriented going the extra mile always. Jacob is also very kind and accommodative. Also, very professional paying attention to our concerns. This all comes from a great management team | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ James McCleary

The worst car buying experience that I’ve ever had by far. michael fuller and the extremely sleezy mohammed finance manager definitely made me tell everyone that I know to avoid this place. Dont bother calling either because no one picks up ever. Terrible way of doing business by mohammed especially. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ tyler estrella

Thank you Eddie Jinadu for being very efficient and a true professional sales person. I’m happy with the Mercedes you sold me. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Catalina Santillan

Malik is the besttt!! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Jeffrey Edwards

Eddie Jinadu was fantastic patient with me and highly recommend him! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Mohammed Rahman

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3/8/2026 12:00:00 AM | Google

★★★★★ Rohan Jarzin

The Moroccan’s are the best! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Chris Pipkin

Anthony valentine is a great guy This guy knows what he’s doing great sales and there sales team Johnathan and more are also great people | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Ashika Jayanth

Derrick has been a wonderful person and helped us a lot in purchasing our car. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Jayapriyan Aruchamy

Derrick has helped us a lot in Choosing the right car | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ caroline burtnett

Amine was a wonderful help all throughout the stressful process of financing my first car! He went above and beyond to assist my fiancé and I! Could not be more pleased with this experience! :) | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Joamni De la rosa

Amine did above and beyond to help me get my first car and helped me feel comfortable throughout the process I recommend this dealership to everyone | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Tahjianna Dunn

Derrick was great assisting me with my purchase everything went well! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ KiDHOoK FOUNDATION

Perfect services | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Tracey Brown

See Marcus Irby for your VW. Very nice and knowledgeable young man | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Taytum House

This is easily one of the worse dealerships. They advertise a price and then tack on almost 5000 dollars on top of that. Incredible dishonest and unprofessional. I came to test drive a vehicle with an appt the car was dirty and had a smell. Eddie is a poor salesman who is disorganized and unprofessional as well. Do yourself a favor a | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Lotus Lush

One of the worst experiences we've ever had at any dealership. Customer service was non existent the sales guy that goes by the "white african" lied to us multiple times and was very aggressive. Yet didn't seem to know what he was actually talking about. They will lie to you to get they want ( more money) when you can go to almost an | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ C H

We’ve used Napleton VW for all of our vehicle needs. Always treated courteous and received wonderful customer service. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Michael Vasquez

Marcus was very helpful getting us familiar with our new Tesla. He tried to make our purchase as painless as possible. I highly recommend him to anyone. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ LUIS HERNANDO ACEVEDO OCAMPO

El mejor trato que he tenido en un dealer. Oscar el vendedor y brandon el de finansas . Fueron los mejores. Me consiguieron un %6 de interes en mi compra Los recomiendo un%100 | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Cam “Cam” Arcila

Malik was wonderful! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Chloe Young

Had such a wonderful experience here today! Everyone knows that purchasing a vehicle is so intimidating. However, while here I got to work with Amine who made the entire experience a breeze. He was honest, knowledgeable, kind, and completely transparent. I absolutely recommend him to anyone interested in purchasing a new car! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Jason Senecal

I am very disappointed with VW of Sanford when I got my van from them in June of 2025 I was told by the finance department that if I come back in 6 months that they could refinance me now he no longer works there and they told me I need to go thru my bank where I got it finance from and they don’t do it I will never come back to thi | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Lala

I had some issues with the service department on a few occasions and left a poor review. I was quickly contacted by a customer relations manager by the name of Felicia. Not only did Felicia take care of me in every which way possible but she made everything right and she was super cool. Honestly, the experience was more of a breeze w | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Lala

Final review: Felicia was amazing. I had a pretty crappy experience at first dealing with the service department. I do still think there’s some work that needs to be done, but Felicia took excellent care of me. They made everything right and compensated me for issues. I really appreciate how well she took care of this and I look forw | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Kim Morales

Anthony was absolutely wonderful. Friendly, knowledgeable and patient. After hearing the ordeal we had already been through at other dealerships, he went the extra mile to make sure we felt comfortable and secure. I would recommend working with Anthony to everyone looking for their next vehicle. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Antwoine Alford

Eddie Jinadu did a good job on my car and was very polite and helpful on purchasing on my new car! Thank you! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Wale Siyanbola

I had a great experience at Napleton’s Volkswagen of Sanford, all thanks to Eddie. From the moment I walked in, he was professional, patient, and truly focused on helping me find the right car. He made the entire process smooth and stress-free, answered all my questions clearly, and never made me feel pressured. Eddie went above and | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Nick Bassler

Super great service Malik is the best | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Anna Panella

Malik is the best!!! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ ???

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3/1/2026 12:00:00 AM | Google

★★★★★ Angela Wang

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3/1/2026 12:00:00 AM | Google

★★★★★ Olukayode Saseyi

I came to VW Sanford, the salesperson Eddy Jinadu gave me excellent service | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Spencer Kaplan

Go ask for Anthony… he was the best! Super easy to work with. Finance team was on point, and got what I was looking for. Amazing dealership will be back. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Grey Love

Eddie jinadu was a excellent help in helping me with a car I am very pleased with how he handled me in the process thanks again Eddie!!! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Annette Febres

Marcus Irby is an exceptional Sales Representative. He helped me with a car that I was interested in and made sure I left with all my questions answered. Thank you Marcus for your professionalism and knowledge. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ minta lopez-torres

Excellent service! Very professional and took great care of us! Eddie Jinadu was a pleasure to work with | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Goose Lopez-Torres

Eddie Jinadu took great care of us. It was a pleasure working with him. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Taha Isik

Christian Atensio from this dealership helped us out immensely, whenever you visit to check out a car here, Christian is your guy! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Angad

Derrick is amazing , quick and smooth in and iht in a hour | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Arlisha

Marcus was great to work with! He was professional, knowledgeable, and very easy to talk to. He took the time to answer all my questions and made the experience smooth and comfortable. Highly recommend asking for Marcus if you visit Volkswagen! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Gabriel Valentin

My salesmen was Anthony Valentin. He was extremely courteous. It was such a pleasure working with him. Anthony made it a pleasurable experience. Definitely coming back for my Next car | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Sharan Anil

Derrick is amazing we got our car less then a hours time !! Will return | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Patty Stewart

Marcus Irby was great to work with on the purchase of our vehicle. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Lauren Kempher

Marcus was great to work with! So kind and informative. Highly recommend this dealership! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Macy Wethington

Marcus was my sales associate today! He was great and so easy to work with! I recommend asking for him when you are looking for a car | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Luis Febres

Marcus Irby is a great sales rep who is friendly, easy to talk to, very knowledgeable and attentive to my needs. I would highly recommend Marcus as he is a great person! Thank you Marcus for a wonderful experience! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Tiffany Degnan

I’m not a fan of car dealerships, but Anthony Valentin definitely changed my perspective for the day at Napleton Volkswagen. Anthony was knowledgeable about the vehicles we wanted to look at and had comparables that were available to meet our needs. He was very kind and showed genuine concern for our needs. There needs to be more car | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jeannie Walsh

Eddie Jinadu was fantastic. Really took his time and made sure I was happy with the vehicle. Explained all the features. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Marion Smikle

Derrick was amazing with great customer service. Purchased a Chevy Malibu | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jason Mesick

I had an excellent experience working with Marcus Irby From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He answered all of my questions clearly, never pressured me, and made the entire process smooth and stress-free. I truly appreciated his honesty and attention to | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Omaira Santiago

I stopped by the dealership just to explore my options, and I’m really glad I connected with Marcus Irby. Even though I didn’t end up buying a car this time. He was friendly, patient, and genuinely helpful without ever making me feel pressured. He took the time to answer my questions and made the whole process feel comfortable and st | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Kaytre'll Hicks

Derrick was great to work with | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ kaniya lowery

Derrick was amazing to work with | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ latosha mcknight

Marcus is an exceptional sales rep he made sure all my questions were answered. I highly recommend him for any of your vehicle purchase needs | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Suzanne Berry

Great service got a ton of free stuff sales man was so so good | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Amorise Irby

Marcus was awesome! Highly recommend him for purchasing a car, very informative kind and helpful throughout the process! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Beverly Egan

I am giving it a one star because it won’t give an option for less than. My car is still under warranty. My navigation has not worked since August 2025. They keep referring me to Car Net and I have called over 10 times sitting on the phone for over an hour each time. I’ve been told twice it would start working in 24 hours. It did not | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Rebecca Baker

Alyssa was amazing to work with! She was super helpful, easy to work with, and made the whole car-buying process smooth and stress-free. She answered all our questions and never made us feel pressured. Highly recommend working with her! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Abdiel Morales

Nice service between Jonathan and Marcus i Got my new car i no time | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tommy Garzon

I'm a return customer, because the staff here is friendly, knowledgeable & always find the vehicle I need for the different phases of life & kids. Ask for Oscar if you are shopping for a car, he is awesome!!! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Alexandria Dias

Charlie was an amazing sales associate he got me what I wanted at an amazing deal. Great doing business with you Charlie | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Juan Sanchez

Ive been helped a lot by Jacob and Felicia with any situations after buying the car here. Great customer service! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Chris Rock

Malik and Chester were great to work with. Everyone was incredibly friendly and helpful. And my wife lovers her Jeep. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Rasheea Grant

Malik is the best ever will send everyone i know to see him and yaz | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Katrina Denson-Grant

Malik was amazing, he helped me purchase my first SUV and very pleased. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Samantha Gongre

Recently leased my Tiguan from here with help from Derrick! He was great and really helped me navigate the leasing process easily, which I was totally unfamiliar with, as I had purchased my previous vehicles. I had already done research and came prepared with questions. He was very quick and answered them all, without hesitation. He | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Linda LaPorta

| Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ irwin schwartz

she was great. Everything was perfect thank you very much. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ tania taylor

Our Salesman Charlie was Extremely Patient and Professional. Thank you, we Love our Tiguan! | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Steven

Marcus Irby was a wonderful salesman, helped us out a lot and made sure we were good the whole time. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Paola Martinez

Anthony was a great sales consultant. He did an excellent job of showing us the vehicle, being patient and supportive of our requests. Mark, the sales manager, was also very kind and helpful. Lastly, Brando Camilo was such a pleasure to work with! I would recommend Napleton's Volkswagen of Sanford! | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ soilder shadow

| Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Albert What

Thank you Eddie Jinadu. He is very professional and patient. I bought a very nice Atlas. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Daisy Santiago-Texidor

I came to Oscar, above and beyond in the care they provided to me. No doubt great team taking care the customers. Thanks to all! ???? | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Guey Devlin

James Loy was our sales guy at Napleton’s Volkswagen of Sandford. He was so patient, kind, and understanding. Very knowledgeable, answered all of our queries and concerns. He was not the typical high pressure salesperson. He was honest and transparent with us in regards to the vehicle. We were very pleased with our overall exper | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ L G

My experience at Napleton’s Sanford with my salesperson, Christian Atensio, was outstanding. He was attentive, friendly, and answered every one of my questions with patience and clarity. The entire process was completely pressure-free, which made a huge difference. Christian also honored his word by waiting for me to come see the veh | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ kevin williams

Marcus was amazing and friendly, he showed experience and was very welcoming…..Loved the experience I had. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Kelli Labelle

We found a used vehicle at this dealership. After making a phone inquiry we were promptly contacted back by salesman Marcus. Marcus was excellent to work with! He was kind and very in tune with our wants. He made it his priority that we walked away happy. He’s 5 star all the way! Once we got to finance, we had the pleasure of w | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Amer Habbab

The entire service department, especially Jacob, are great to work with. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Michael W

Fees on top of fees on top of fees. BUYER BEWARE. These guys will do everything in their power to try to get as much money from you as possible. I even told them before I was told a price, I would use their financing if we could agree upon a number. This was all in attempt to be an easy customer, I don't even have a trade in to try | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ kimberly hernandez

James Loy was a pleasure to work with! We will definitely be back for our next purchase. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ chris patterson

See Marcus for a great deal. He knows his stuff! A great place to shop for your next car! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Abdiel Resto

Abdrielle Rosario, excelente servicio. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Kathi Thomas

Jacob was fantastic during my recent VW Beetle service visit. He was professional, clear, and genuinely personable throughout the entire process. He took the time to explain everything, made sure I felt informed, and handled my visit with care and efficiency. Truly outstanding service, like always! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Jerald Rappleyea

Alyssa was great from the beginning. A very nice sales experience. Highly recommend. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Angel Reyes

Eddie jinadu is amazing no pressure no hassle worked with the price and was very professional! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Michael Ventura

Anthony Valentin was the greatest help | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ UNQ Mxrble

| Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Jean Adler

| Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Julie Trott

Totally helped my daughter get the perfect car quickly and efficiently! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Wyatt

Oscar was a great salesman | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ reagan mason

Everyone at the Napletons Volkswagen was so helpful and kind. James my sales guy was very informative and personable. Chester in finance was very helpful, as well as the sales manager Jonathan, and Felicia the customer relations manager! Overall great experience highly recommend! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Luz

Charlie helped me and my family with a purchase on our car and I recommend friends and family if they are looking for a vehicle you will be happy going to see Charlie at Napleton’s Volkswagen in Sanford Fla ?? | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Angela Giddens

Charlie was helpful and made the buying experience as pleasant as can be expected! Thanks for making it easy! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ John DiFiore

Impressed with the service and negotiation! Malik Belaidi was extremely helpful and informative on the perfect truck for our needs. He's the person to deal with and ready when you need him! A+ service. Thanks Malik | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Eric Swanberg

Derrick was fantastic and very helpful. We just got a 2026. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Aiana Washington

James Loy was an incredible Sales person he made everything exciting and he explained everything perfectly, i’ve bought a lot of cars before, this was the most relaxing and best experience i’ve ever had purchasing a car. 10 out of 10 experience! James and the dealership staff are truly professional! I'll absolutely be purchasing my n | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Joseph Miller

Derrick was very helpful! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Will Van

Malik was very attentive and helpful throughout our entire experience!! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ S Nokaj

Felicia was very professional in resolving a miss communication regarding referrals. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Diego Rojas

I would like to appreciate Darrick for his professionalism, knowledge and honesty. Thanks so much to the whole team for such an amazing and easy transaction of my new car, God bless you guys, Diego R. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Carlos Lopez

We came in and Marcus greeted us at the entrance. He showed us the car we were looking for, and after a walk-around and a clear explanation, we took it for a test drive. The car was pulling to the left, so we mentioned it to him. He immediately sent it to service, and it was fixed right away. On top of that, we even received two new | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Natalie K

Malik is great and very helpful in purchasing my car! Helped make the process as smooth as possible. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Carlos Ramos

Thank you Anthony & Mark for making the purchase of a toyota camry for our Grandson Great | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Ariel Pupko

Eddie Jinadu was very professional and explained everything to me simply. Thank you Eddie for my car. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ lacey neimeier

We had Derrick, he was great. He answered every question great and was actually interested in what I had to say. He was a delight to be around haha. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ VCAPP

My experience with Anthony was amazing. He understood the vehicle so well and I am so blessed and honored to be in his presence. Thank you so much. I love my car so much. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Ella Miller

Derrick was very helpful | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Angi and John Bass

Met our salesman Charlie Cook when we drove onto the lot. He was very personable and helpful. He worked hard to earn our business. We also had the pleasure of working with sales manager Mark and General Manager Dennis. The worked diligently to get us to our price point. We decided to buy our 2025 Taos. The whole process was easy and | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Paul Derry

Adeshola was friendly and helped get me deal done quickly. I would highly recommend asking for him if you are coming in to purchase a vehicle. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Martha Henderson

Alyssa was very helpful with our purchase and made the purchase of our vehicle hassle free! ?? | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Kyle Dehne

Easiest car buying experience I’ve had at any dealership. Marcus was up front, honest, and professional. Highly recommended buying from him. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Elite Glass and Showers

Great job, very professional. Worked with Eddie Jinadu. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Shaler Williams

Malik was great! I got just what I wanted! I could not have asked for a better person to work with! Thank you! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Jonathan

Eddie Jinadu, was very professional and helpful in my first purchase with my wife and l. I highly recommend anyone to him. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Michael O

Charlie Cook was our salesperson. He went above and beyond to help us with our purchase. Charlie was very courteous and always answered our calls. He addressed any concerns we had to make for a smooth transaction. I highly recommend him if you’re looking to purchase your next vehicle. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Shines D

Eddie was awesome! His customer service was professional and he went above and beyond to help us. (: | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ David Grey

Eddie and Mark were excellent to work with. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Ryan Luth

Marcus was excellent did I nice job working with me. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Courtney Anterio

Eddie is the best, very friendly and to the point. Would definitely recommend if you want the best deal. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Sam Cagle

James Loy was a fantastic Sales person that made everything fun and easy, 10 out of 10 I'll be purchasing my next vehicle from him and recommending everyone I know! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ CHRIS MORRELL

Great experience, great car, great service. Smooth & efficient, James Loy (sales associate) as well as well as Jonathan Melendes (Sales manager) were tremendous making it an enjoyable experience. Thank you. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Nelly Rodriguez

This is a very good car dealer and the experience was great everyone was very respectful and especially Alyssa she was so sweet and very helpful and made this whole process very easy and fast!! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ alayz’ja Pinn

Eddie Jinadu was professional. He also did well with communicating. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Thiago Farias

Had a great experience working with James Loy lon my car lease. I was out of town the whole time and he still managed to take care of everything remotely without any headaches. He worked around my schedule, kept me updated, and made the whole process way easier than I expected. On top of that, he made sure I got a solid deal. Really | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Jennifer W.

Eddie Jinadu is very professional and did a wonderful job helping us buy our new truck | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Evan Herrington

Marcus helped me buy my BMW m4, the process was flawless and he helped get me the best deal. Highly recommend this dealership if you’re in the market for a new or used vehicle! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Debra Socci

Oscar and Jonathan helped us purchase a vehicle at Napleton Sanford. They helped make the experience smooth and they were respectful and helpful. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ alex carbone

I bought 2 cars from malik and he was amazing. He made the whole thing process easy and painless. I would definitely come and see him again for a car. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Karen In Orlando

Jonathan is always wonderful to work with for service appointments! From the first time meeting him we were extremely impressed with his professionalism and commitment to his customers. He excels in communication and keeping us informed on vehicle issues and service status. Thank you Jonathan and Napleton’s Volkswagen of Sanford f | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Charity Roberts

What a fantastic experience! Charlie was amazing and worked so hard to get me what I wanted! The whole staff was great and helpful from beginning to end of experience! Highly recommend and ask for Charlie! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ ami licina

This dealership has the best customer service. Bryan Oliveres went above and beyond and was always very helpful making the car buying experience seamless! I highly recommend this dealership! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Ian Rivera

| Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Juan Restrepo

Eddie Jinadu helped get the car I wanted, great job all around. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Cee Dee

Went three days in a row before deciding on a vehicle. George was super helpful in explaining the different options. We lost one that sold in a day, but he quickly found us another the next day and we couldn’t be happier. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Darline Ramos Vega

Oscar was extremely helpful! He is very knowledgeable and was easy to work with! We are grateful for his patience and guidance through the process! Going home with our new car!! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Nikki Moore

Eddie Jinadu was AMAZING! We sold our ID4 for a ID Buzz! Do not go anywhere else, they took good care of us! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Alison Gillio

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2/2/2026 12:00:00 AM | Google

★★★★★ Suki El Anaoui

Anthony was professional, empathetic and very helpful! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Willie Morris

Very knowledgeable and professional. Derrick | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Bradley Douglas

Malik was extremely helpful as was the sales and business managers. Very friendly, knowledgeable, and helped us get the best deal possible. Highly recommend. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Karen Poulsen

This is our second car purchase in 2 months and it gets better every time! James was wonderful to work with and made every step very easy. He covered everything we needed to know. Mark, the manager also did a great job. If you need service, make sure to see Johnathan. He is very thorough and makes sure to listen and give his full att | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ D Ruiz

Great experience here today. Marcus our sales person took great care of us. Listened to our wants and needs. Was very professional and transparent the entire time making our purchase super fast and easy. Thank you for helping us with this life changing purchase. Marcus, you have gained Napleton's Volkswagen a family of life long cust | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Alexander Ahmed

Had the pleasure of meeting Derrick at this location, great guy, real honest. Flew around in his private jet admiring Zephyr Hills. Really treated me like a prince. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Liana Stoffel

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2/2/2026 12:00:00 AM | Google

★★★★★ Alex Malavakis

Eddie Jinadu was very professional and explained everything to me very well. I will tell my family and friends to go see Eddie for a new or used car. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Peyton Trott

Great experience! Excellent help from The Charlie Cook! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Seana Kelly

Our family had a great experience at Napleton’s Volkswagen of Sanford. James Loy took fantastic care of us and we walked out feeling happy with our new vehicle. The customer service here is amazing. We will definitely be returning for our next vehicle purchase and recommending to friends and family. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Michael Whitley

Marcus treated us with kindness from the start, he was extremely respectful and knowledgeable on the few cars we were looking at, we are super happy with our car purchase today I highly recommend his service, he will take great care of your new car purchase needs. Thank you so much Marcus !! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Alex

Alyssa was wonderful. Super helpful as soon as I arrived and answered all of my questions. Thank you! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Kathy Williams

Marcus Irby did a great job! He worked hard until he got us the best price. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ lisa lucas

Friendly, professional as well as I purchase a vehicle. The Napleton VW. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Obinna Ama

How do I get a text telling me to schedule service, scheduled the service and then get there to be told by my service advisor that a vehicle that I bought from you would be better to get an oil change from a dealer from the vehicle's original manufacturer and sent away? Mind you I live over 1 hour away. Update....I am happy to say h | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ k2sboardr

Called and spoke to a Tech who felt like he had to go out of the way to be rude as heck and 100% unhelpful. Techs work here that never fix the root cause problem - then dismiss you, its a garbage dealership, and VW sells garbage cars. Run away for this brand and dealer. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Tatyana Ramos

If I could give this place zero stars, I definitely would. I absolutely do not recommend any of their used cars, that place is basically a scam. I purchased the car full out, completely paid off(12k+)so it’s mine and it completely died on me two months later. I had to have a new motor AND transmission put in. Very disappointed in my | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Travis Aikens

Dear Management Team, I am writing to formally express my dissatisfaction with my recent experience at Volvo Volkswagen of Sanford. I visited your dealership with the intention of purchasing a vehicle, expecting a professional and transparent sales process. Instead, I was extremely disappointed to be presented with a vehicle that h | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Jared Wells

Not a good experience. Looked at a 2024 F-150 preowned vehicle they had listed online, on the listing it says price plus $199 doc fee and $899 dealer fee. Drove 2 hours to check it out. After getting there and seeing the truck they offered me to drive it, I get in to test drive and the check engine light is on, they said oh yeah we k | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Esther Xhumari

Charlie Cook sold us a beautiful red Audi for such a good deal!!! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Alexander Epifanio

Went in to view and get info on new Bus models and Stephan was able to answer all my questions while maintaining a kind a professional demeanor. Will be coming back to speak with him again on possible future purchase for my wife. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Riyan Rasool

Charlie was amazing, extremely helpful and very knowledgeable. Thomas was also very easy to work with. All around great experience! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Ted Stirling

James was great and super helpful. He was able to get us in and out with ease. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Mario Anthony Hayes

10/10 highly recommend fast service great team happy wife nice ride ! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Jacob Evans

I've bought several cars here, always a pleasure. Service is an absolute gem and are AMAZING! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Siara Youngblood

Derrick Lowery was so helpful, he was so knowledgeable about the cars we were viewing. Thank you Derrick! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Krista 123

love this dealership. Everyone is friendly and helpful. Eddie did a very good job at helping me get my car.. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Angelina Helfand

Jacob was amazing...it was a frustrating experience but was not his fault and communicated well during the whole process. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ sergio cardenas

My wife and I had a great experience with one of your salesman, Stefan Jones. Great customer service | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ DesaRae

| Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Jacob Evans

Best service team ever! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Ben Brown

Eddie Jinadu was a great salesman to work with! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ B G

Eddie Jinadu was an AMAZING salesperson here at Napleton VW Sanford. Sold me a GREAT Jeep. Thank you. Highly recommend to others! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Cynthia Rivette

Greatest service experience! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Savanna Hohenstein

Thank you Derrick! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Stephanie Simpson

Charlie, Mo and Dennis were great to work with! This is our 11th VW during our 51 year marriage. Thanks guys! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Sarah Holton

My husband and I had a great car-buying experience thanks to Charlie Cook. From start to finish, the process was smooth, stress-free, and transparent. Charlie was knowledgeable, patient, and never pushy, he took the time to answer all our questions and made sure we felt confident in our decision. Everything was clearly explained, and | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Fanny Bruno

Oscar Cabrera es una excelente persona, lo máximo en atención, que dan ganas de regresar,que bueno que tengan personas como el. Gracias por la atención. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Lanita Johnson

Derrick Lowery was awesome??. He was positive all the way through to the end.. He kept us laughing?? and reminded me to keep a positive attitude. I had told him I went to another dealership and the gentleman didn't even get out his seat to assist us. ??He pointed to the area for us to look for a car and that was very discouraging. Afte | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Michael Johnson

Good | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Jeremiah Close

Mauro was A one A to work with, if you get the chance to work with him, he is first class. Know his vehicles. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Teresa Bledsoe

Charlie Cook was a professional all the way. He was transparent and he assisted us with getting the best price for our new to us, Lexus IS! Thank you so much for your hard work, and you have definitely earned our business! It was worth the 3 hour drive!! 5 stars! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Selma McGinn

Cannot recommend the team at Napleton’s VW of Sanford enough. Came in looking at what options I had with trading in my car and James did everything he could to help me get the best deal with a a new car I love! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Debbie

Charlie cook was the best hands down you need a car sub truck go see him he will make it happen thank you Charlie | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Ricoshey

Amazing place for deals. Stefan J. is great and made me feel welcomed. Next time I'm there, I Stefan to help me. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Patricia Richardson

Kevin was professional, knowledgeable and efficient! He was courteous, friendly to deal with. My car was serviced well and on schedule. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Sean McCrory

Jacob in the service department is always extremely helpful and welcoming. His estimate for waiting on parts and getting service done was spot on! He’s a great guy! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Abdiel Cuevas Hiraldo

I recently had my vehicle repaired with Collin as my advisor and he did an excellent job resolving an issue I’d been struggling with. I wanted to pass along my appreciation. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Daniel Wilson

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1/2/2026 12:00:00 AM | Google

★★★★★ Kate Allen

Everyone was very friendly and helpful. Our sales person was Marcus and he was awesome! Ask for him when you go to buy your next car! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Amanda Rivera Leon

I came here not to long ago and was met with Stefan who carried himself very professionally without all the pushy garbage that nobody wants to deal with. I didn’t buy anything but I didn’t feel pressured too either. Thank you! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Alex Velez

Great care, since the minute I entered the dealer, was welcomed, professional and listened to all needs. Didn't feel pressured, just working to make us happy. They gave options and were interested in the best outcome for me. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Maria Turcios

Great service and wonderful staff | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Kat B.

Charlie Cook and Jonathan Melendez were the best! Very transparent great and easy to work with. Charlie even put a bow on the jeep for me! The manager Jonathan made my expectations with payments perfect! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ ?

STEFAN IS THE GREATEST OF ALL TIME | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Paul Adan

Had a great experience. Seamless. Tomas, Moe, and Eddie worked together to get me an amazing deal when no one else would in other dealerships. I will be sending people here to make purchases! 10/10! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Kyle Dehne

Marcus was my salesman and was nothing short of incredible! Honest up and upfront. Made life super easy was in and out in an hour or two. Really can’t say enough good about Marcus and the finance team. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ shelley adams

I bought 5 vehicles from the other VW. Several years ago, the part of the car that houses the controls for the sunroof came down and were hanging by wires. I rigged it back up with a golf club and surgical tape and took it back to the dealer. They said “well, looks like you have it well secured” and sent me on my way. I went to Naple | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ David Zambito

Very poor sales experience. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Kevin r

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1/2/2026 12:00:00 AM | Google

★★★★★ Aaron Farris

Worst dealership experience I’ve ever had in my 42 years would never buy a vehicle here! You been warned | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Tito

Bait and switch at its best, they advertise a vehicle online, listing the vehicle price +$899 dealer fee+ $199 doc fee + tag, title and registration fees! Went to the dealership for a test drive, lo and behold there is at least $2500 of add ons (paint protection, interior protection, etc)that I never asked for added to the vehicle o | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Michael Torres Vargas

You guys just waste me and my family time. We' drove almost two hours to increase the price for almost 10,000 from the original price. The manager was the worst, he makes me seem like I was lying. Show him the proof but he didn't want to accept it. | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Erin Ciconte

Great car buying experience - Michael was very helpful and Alen & Denis were awesome! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ juan rios

Thanm you Mauro for helping my son get a great deal! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ ria lores

Michael was great!! So helpful with the entire process. Thank you for everything Michael!!!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Tristian

Mauro was a good salesman and gave me the best price for a vehicle I have been looking for. He was transparent up front, very patient and detailed with his work. I would work with him again. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Patricia Z

Thank you to Felicia and Stefan plus the finance manager trying to get me approved for a vehicle. They have worked very hard for me and I truly believe they would for everyone else. My credit is challenged, but I can not thank them enough for trying. Not everything always works out, but they treated me with dignity and respect. When | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Blanca Castano

Awesome service! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Meli Blanco

Muy buena atención, muy cordial. Muchas gracias a Ricardo por la paciencia. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ K Lynn Shaw

GUSTAVO DERRICK ANDRES AND JONATHAN WHAT A DREAM TEAM! The service received was above and beyond! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Dalton & Kristen Bobay

Derrick Lowery was so kind and helpful! Thank you for all of your help and making this so easy! I’m so excited for my new car!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Suresh Ragbir

Eddie Jinadu was great and very attentive | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Cheryl Becker

Brian was very on top of things when I was there to pick up my new car. Process was quick and easy. Brian is a true assert to your dealership and I am extremely happy. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Kostiantyn Tarasenko

Jacob has been an outstanding service advisor for our fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service visit smooth and efficient. He always keeps us updated, helps us prioritize repairs, and makes sure our vehicles get back on the ro | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ John Nichol

Courteous, timely and thorough. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Jose Rivas

Nice guy | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Angel

Had a great experience. Marcus was awesome he went over and beyond for mu family. I would recommend him 100 percent | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Scott Ferris

Roxie is a wonderful service advisor. I have been taking my Jettas to the dealer for service for years and Roxie has been wonderful to work with. She is always very friendly and knowledgeable. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Lee Lee

Super! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Jack Maniscalco

My fiancé and I went in and purchase two vehicles. Mike and Dennis treated us like family and made the whole experience truly special. I cannot recommend them enough. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Natalie Rodriguez

We bought our second car and had another amazing car buying experience! Once again, Eddie Jinadu (sales consultant) provided us with excellent service, his professionalism and kindness was very appreciated. He did not pressure us and made our car search and easy experience. Thank you Eddie for all your help again! Mohamed Elbijri (ma | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Valorie Mullins

Anthony was wonderful and they whole purchase experience was excellent! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Ryan Halpin

Shockingly pleasant dealership experience when purchasing our used vehicle. Michael and Jonathan were absolutely pleasant to deal with. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Ahmari McMillian

Marcus and the team were amazing with helping me purchase my very first vehicle. They did not stop until everything was in the requirements I gave them. I highly recommend coming here for all future purchases!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Ashley Wilson

Michael was the best salesperson, he was super attentive and worked with us to make the best deal! Robbins was a great finance person and helped us get some discounts. Highly recommend both of them! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Theandria Jordan-Hill

GREAT SERVICE MR. DERRICK | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Dalton Bobay

Derrick was a pleasure to work with! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Ellen Z

I highly recommend Napleton Volkswagen of Sanford for helping me purchase my Atlas. Derrick, Jonathan and the entire staff made purchasing my new vehicle incredibly easy. They were so professional, helpful, patient and made the whole experience enjoyable. Run don’t walk here, I promise you that you won’t be disappointed. I know where | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Brian & Britany Binkley

Jose, Moe, and Brando were amazing and so dedicated to getting us to the price point we were comfortable with! Super friendly throughout the process, would definitely buy here again! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Andre Viteri

Derrick was wonderful, super nice, super helpful, answered all the questions I had, and went above and beyond. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Kiara Rossique

Derrick and Jonathan were great and I was in and out. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Samantha Farley

Jonathan is/was very professional, knowledgeable and helpful. He and Andrea made me feel welcome and at ease and went above and beyond to provide quality service. 20/10 recommend! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Mark King

Derrick was great we will come back again... | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Janelle H

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12/2/2025 12:00:00 AM | Google

★★★★★ Anabel Galindo

Todos son muy amables en especial Oscar. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Paul Sotsky

Jose listened, was professional, polished & answered questions with poise. He answered objections professionally and was very comfident. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ graciela gonzalez

What a pleasant and seamless experience it was to trade-in my car and trade-out with a brand new car yesterday! This is the second vehicle I’ve bought here, and once again the team exceeded my expectations. Thank you, Michael, Brandon, Jonathan, and Denis, for your patience and attentive service. Highly recommended! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Carlos Rios

mauro was amazing salesperson and made the process super easy!!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ The Priest

Thank you Mauro for the excellent service. Highly recommend him!!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Daniel Justiniano

Excellent job! I got in and out quickly and Collin stayed in communication during the entire process. Great service! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Makenna Patai

Before I even stepped into the dealership had a very pleasant experience at Napleton's Volkswagen of Sanford. I found a car that I wanted to look at on CarFax and sent out a message asking if it was available. Within minutes I had someone on the phone going over the car with me and working with me to schedule a time to look at it. Th | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Derek Whitmore

Derrick was great. He truly made my car shopping experience a breeze. He set out a goal to make me smile and by the end of my visit I walked out with a new car and money saved in the long run. A win win if you ask me. Thanks Derrick! If you visit make sure you ask for Derrick. He will get you right! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ B Berry

Eddie was great! He and Brando did an amazing job during my experience. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Rosalyn Kloberg

Eddie Jinadu & Brando were very professional, and very helpful. I just bought a second car from him. I’ll tell my family and friends about him . | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Sherman Hall

Jose, Moe, and Kevin were tremendous and work hard to give me the deal I wanted. No hassles and aloud the customer to voice any concerns. I would recommend to others to shop here!! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Robert Cadden

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12/2/2025 12:00:00 AM | Google

★★★★★ Jose Mesa

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12/2/2025 12:00:00 AM | Google

★★★★★ Patricia Landolfi

El mejor dealer en town! Cuando vayas busca el mejor vendedor Mauro González y serás atendido de una manera excelente y encontrar la mejor opción de vehículo que buscas! | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ L M

I purchased a used Volvo from Anthony V. He was very pleasant helpful and non pressuring. All the staff were kind and the sales manager Johnathan was fair and patient with us. Great experience with great people. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Wesley Wittenmyer

Excellent experience! Denis, the GM, got us into exactly the car we wanted. We were able to get the features we wanted at a fair price, his sales staff is professional and very courteous. No BS, if you are looking to buy a car, Napeton in Sanford is the place to start. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Mary Holcomb

Derrek and Jonathon were courteous, knowledgeable, and respectful. They made the car buying experience seamless. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ MeMe

This place is the best, my sales person, Derrick made the buying process a breeze! I got a brand new car with no money down! The customer service and experience was a 10/10! I definitely would recommend Napleton’s VW of Sanford to anyone in need of a great reliable car and great customer service experience. Thank you Derrick for cari | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ DJ

Overall experience at Napleton’s Volkswagen of Sanford was great. Marcus Irby was awesome as a salesman and very respectful through the entire car buying process. The other staff was great as well. The sales manager Johnathan and finance manager Brando made the experience personable, so I didn't feel pressured into a deal. I even sat | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Mia Tynes

Derrick was so friendly and knowledgeable. He treated us like family and was able to give us a reasonable deal on a used car. I would recommend. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Mark Plemmons

——Updated—- Unfortunately the commitment to provide service after the transaction was not held up. When buying the vehicle (flying from out of state, having to inspect it on a rainy day, etc) there were a number of challenges with the car - some discovered as early as 15 minutes after leaving Napletons Volkswagen. During the buying p | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Yudiel García

Pésimo servicio Es tan offensivo ver lo que está gente intenta hacerle a cada trabajador norteamericano que va con la idea de comprarse su carro Alguien debería ponerle fin a estas cosas , una cosa es que ganen dinero pero otra muy diferente es literalmente robarle a la cara al cliente Be careful if you're thinking about buying a car | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Chloe Beason

Save yourself the time and money and never step foot into this dealership. I’ve gone back and forth with them trying to purchase a vehicle to be told they don’t except pre approved loans from other banks as well as random fees that they feel like adding to make a vehicle listed at $25,850 to $32,000. A couple thousand in fees is unde | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Gregory

They add $5,000 of bogus fees. | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Sam

Went in on May 7th to look at a Tesla Model 3. They held my current car keys hostage the entire time. Every time I asked for them back, I got “we’re getting them,” and then they’d stall and keep trying to keep me there. Insane behavior. Then after the test drive they quoted me $4,000 more than the price online because of “wax...... | Read Full Review

12/2/2025 12:00:00 AM | Google

★★★★★ Adam Peterson

I recently visited Napleton’s Volskwagon of Sanford and had the pleasure of working with Kage Pardee. From start to finish, they were professional, friendly, and incredibly knowledgeable. What really stood out was their no-pressure approach — they took the time to listen to what I was looking for, answered all my questions honestly, | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Cinthya Evelyn Hurtado Inamine

Ha sido increíble la experiencia y la amabilidad recibida! Agradecemos el excelente trabajo realizado por todo el equipo, en especial por Mauro Gonzalez, sin él no hubiéramos logrado nuestro carro soñado! Estamos mega felices de haber venido aquí. 100 estrellas para todos! Gracias! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Rodney Sands

We had a fantastic experience at Napleton’s Volkswagen! Oscar was personable, professional, and knowledgeable. He made test-driving and choosing our car stress-free , and enjoyable with no pressure. In finance department , Cliff and Kerlyn were just as professional and helpful, clearly explaining options without pushing. The whole de | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Yordanis Cribeiro

Mauro was outstanding and very professional. I would definitely refer him in the future. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Christopher Wisdom

Eddi did a great job getting me out the door with my purchase. Him and the entire team worked to meet my needs and get me in the car that I wanted. I will refer my friends in need of a new car to Eddie for certain | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Luis Santiago

Eddie was very helpful and cordial, make the deal that we ask , he’s really professional at what he do. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Gilberto Serrano Ocana

Eddie Jinadu service was excellent, I highly recommend him to close friends a family. Keep it up Eddie. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Tyeia Owens

Marcus Irby and Brando Camilo were amazing with assisting us with a vehicle! Great customer service and smiles all around! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Gerardo Rivera

Great experience with VW Sanford. The seller Jose was great, polite, and treated us well. The finance manager Brando was key to our experience today, he made sure we left happy and with a great deal! Wishing the best for the team and you have a new customer today. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Jonathan Melendez

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11/2/2025 12:00:00 AM | Google

★★★★★ John Hennessy

Had a great experience, worked with Cliff Jean-Baptiste, he was professional and knowledgeable. Definitely earned my future business! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Karen Cole

Derrick was a great salesman, friendly, courtesy and knowledgeable. He found us exactly the right used vehicle and worked with dealership to make things happen. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ John Ortiz

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11/2/2025 12:00:00 AM | Google

★★★★★ Fernando F Lopez MD

They saved my car from a flat tire while visiting Orlando, FL from Miami, FL. I appreciate them so much. Thank you, Alex! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Alex Serrano

Fantastic place to buy a car. Patient and not pushy and really tried to keep us in our budget. Mauro Gonzalez helped us find our perfect car. Thank you guys very much. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Pat Kurz

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11/2/2025 12:00:00 AM | Google

★★★★★ Bernie Writer

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11/2/2025 12:00:00 AM | Google

★★★★★ Magda Gina

Excelente atención | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Ryan Cavnar

Michael was amazing! From start to finish, he made the entire car-buying process smooth and stress-free. He was upfront, honest, and genuinely cared about finding the right car for us. He answered all our questions and went above and beyond to make sure we were happy with everything before we drove off. Highly recommend working with | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Tom Landrum

Kristin Furse in the title/registration department provided amazing customer service. I was having a difficult time getting my registration renewed and getting a new plate sticker. Kristin went way beyond in assisting me. She contacted the right people, had the registration and sticker sent to her, and overnighted them to me in India | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ S S

I walked in a whim not expecting to buy anything. I had been wanting a 2024 atlas cross sport and I drove by this dealership and quickly made a U-turn and the salesman Mauro Gonzalez met outside and assisted me with my dream car he helped me get approved for the 2025 my score wasn’t that great also Muhammad was very open and honest a | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Jordan Metellus

Worked well with us!! Cliff and Derek were great! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Enid Rivera

Derrick was great to work with. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ hector torres

Derrick was great to work with and was extremely helpful throughout the process. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Sergio Bazzani

Nothing less than a 5-star experience! Jonathan was patient, professional, and very responsive throughout the process. When I came in for my appointment, Michael assisted with the test drive and answered all my questions clearly. Once we finalized everything, Brando in finance made the paperwork simple and straightforward. Exceptiona | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Samantha Clifford

Derrick was great to work with. Really fast with the process of buying 2019 Tesla model 3. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Luis E Padilla

The service advisor Jonathan was efficient, fast and knowledgeable. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ famousafterdeath evlunknown

I recently purchased a 2018 Nissan Kicks from Napleton’s Auto Sales in Sanford, and I had the pleasure of working with Jose. From start to finish, he made the process seamless and stress-free. Jose is the opposite of your stereotypical car salesman. He was soft-spoken, extremely polite, and never pushy. He took the time to clearly c | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ jewel blunt

Brando and Jose were Awesome! I got better than what I asked for!! I even met the local celebrity ?? out back Rustyyyy ???? | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Jay Dyson

Great buying experience, customer service, and communication. Derrick was awesome. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ T Ward

I had an outstanding experience working with Eddie Jinadu! He was incredibly compassionate, patient, and truly listened to what I needed in a vehicle. He took the time to understand my preferences and made sure I left with exactly what I wanted — no pressure, just genuine care and professionalism. His dedication and attention to deta | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Terrence Culver

I appreciate Felicia and Jacob at Napleton Sanford with the exceptional service that they give, you don’t find that often thanks for everything. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ robert coronado

Eddie Jinadu did great job with the vehicle purchase! Definitely coming back to refinance | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Philly Bros

Love this place!! Amazing people and great selection if you’re looking for a used car | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ ShereneSS

Derrick and Cliff are amazing. They treated my son and I with respect. They were not pushy. They made the process stress-free and explained everything very well. We didn’t feel like we’re being robbed. Thank you. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ C K

Jacob was amazing, he listened to our concerns and was able to fully address all of them. With his upbeat attitude and knowledge of our car, he was able to get everything done in a time frame that fit our busy travel schedule. As always it is the customer service with Volkswagen that brings us back to Volkswagen when purchasing a new | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Adam Berard

Derrick was very helpful with my car buying process. Thanks! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Moderfoca Puerto Rico

Nick the manager is a great guy, everybody was awesome! Great deal, shout out to Jose and Brando! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Anne Hennessy

Cliff Jean-Baptiste provided an outstanding experience from start to finish. He was professional, accommodating, and truly committed to working with me. His first-class customer service made the entire process smooth and enjoyable. I highly recommend Cliff to anyone in the market for a car. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Heather Gray

Derrick was wonderful! He patiently guided me through my options, allowed me to inspect and test drive several vehicles and gave me the pros/cons of all. Brando cheerfully guided me through the financing and purchase. The customer care was terrific. It was a great experience all around. I was so happy to be able to make a purchase t | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Cruz Rock

Wonderful experience thank you Felicia! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Davie Van Horn

Eddie jinadu is a good guy. He did everything he could to help us get the car we wanted. Definitely recommend!!! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Suzanne Brookshire

Derrick was amazing to work with! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Brigitte Dickens

Felicia spent nearly an hour with me and on the phone working to solve an issue I had with my vehicle purchased at a separate Napleton dealership. She as friendly as well as thorough through the entire process and I walked away a very satisfied customer. This is my 2nd time at this Sanford Napleton dealership and I have always bee | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ David Bartels

Cordial and Helpful. Marcus and Kage were both upfront and I bought a used truck from them. Don’t often purchase vehicles but I would come back for my next one. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Veronica

The team really worked with us to match our price and make sure we were comfortable with the deal. No pressure, just honest effort to help us get what we wanted. We left happy and would definitely recommend them! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Jordamis Molina

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11/2/2025 12:00:00 AM | Google

★★★★★ Bria Dyson

Derrick was such a pleasure to work with. Made process smooth thank you. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ French Family

We loved Marcus! He’s warm, welcoming, and worked hard to gain our business. He even covered a drink from the machine for us when our card wouldn’t work. What more could you want? It’s just a shame you can’t clone him ;) Thank you for everything, Marcus! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ catherine fernadnez

The sales team was incredible in helping me get into the car of my dreams. They worked with me until everything fit my budget and made sure I had all the information I needed. They also took the time to ensure the car had everything I wanted and needed. Mauro was especially helpful and understanding. I would absolutely come back here | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Shawnee Irmen

I recently purchased a vehicle from Napleton VW in Sanford, and my experience with Eddie was excellent from start to finish. He was knowledgeable, patient, and transparent throughout the entire process—never pushy, always helpful. He took the time to understand what we were looking for, answered every question thoroughly, and made su | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Aaliyah Molyneaux

Eddie was great! Very patient and understanding. We left the dealership very happy with our purchase! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Becky Mcdonald

My service advisor Colin was very easy to work with. Great.. very professional and handle things accordingly. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ heather fettinger

Wow, talk about incredible service! Not only did they work with me on payments and price everyone was so kind and attentive I couldn’t be more happy to be a proud owner of my new atlas. Thank you vw team Jonathan Melendez, Jose , Oscar, Brando Camilo and Steven Alfonso. Everyone was awesome | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Dave Bradley

Kage was awesome in assisting me with finding a new vehicle. He was able to help me find the perfect car and fit it into my budget perfectly! Shout out to Jonathan Melendez as well as the rest of the management team! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Camila Ayala

Fantastic work and fought hard to get us a great deal. Thank you to all involved. Jonathan Mendes, Mauro Gonzalez, Kevin Quesada, and Denis Muhic did everything they can for us. Thank you guys so much. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ shelby wheaton

Michael Fuller provided an amazing experience for my husband and I. He made it feel like we were working with a friend and the whole process was quick and painless. Thank you!! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Kristen Settar

Big shoutout to Stefan for making my Volkswagen purchase super easy and stress-free! He was quick, professional, and got everything handled in no time — including getting me right where I needed to be with my payment. I really appreciate how smooth the whole process was. If you’re looking for someone who actually listens and gets it | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Virginia Godfrey

Jacob Evans was very professional, timely and got the job done. Kept me notified of the repair process and cost. He was very informative, I had an amazing experience. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Sofia Cavnar

Michael Fuller was great, he made the buying process seamless! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Sue Joyce

Stefan was an absolute joy to work with-from the moment we walked in until we left with our newly purchased truck. Stefan was took the time and listened to our wants and needs. He worked tirelessly to get us the payment we needed. Because of this dedication, we walked out with the truck and the monthly payment that we needed. Thank | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Bill Howell

I just wanted to thank Mauro(sales), Cliff(finance) and sales manager Jonathan for making this a very smooth car buying experience. Also I was very impressed with Salesman Derrick Lowery. Before we went for a test drive he took the time to show me all the ins and outs about the car. Very kind and knowledgeable. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Mohamed Elbijri

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11/2/2025 12:00:00 AM | Google

★★★★★ John Baldo

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11/2/2025 12:00:00 AM | Google

★★★★★ Jeremy Paulding

Bad customer service. Dropped off car for check engine light. Waited 4 days and finally followed up myself to get a response. No texts, missed calls, voicemail, email or spam. They apparently just dropped the ball, and I couldn’t even get help from the person I spoke to because my assigned associate had already gone home for the day. | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Frank L

I came looking to purchase a car that I saw on their website and ended up with the worst car buying experience that I’ve ever experienced. Michael the salesguy is very dishonest but the worst was mohamed the “finance manager” who was super disrespectful and ignorant. Acts like he’s doing you a favor by selling you the car, doesn’t re | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Faith Allen

I would never recommend this dealership to anyone. When I first bought my car, I paid $1,500 extra for leather seats, which they promised would be installed right away. As soon as I bought the car, they stopped responding. I spent months calling, leaving voicemails, and waiting for a callback—nothing. The only time they finally reach | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Janet Acevedo

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