Volkswagen of Ocala

★★★★★ Louie

Shawn was very knowledgeable and helpful. We were very comfortable working with him and never felt pressured or rushed. I never liked going through the process of purchasing a car but Shawn gave us the best experience by far. Thank you for the great experience. | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ Jackie

Carlos always goes above and beyond to make sure I felt right at home during my visit. From beginning to finish! Everyone was very helpful and informative! Also give lots of thanks to finance department was very thorough ! | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ Andrew “OPZX2”

Been in the market for a new Golf R and found a great deal at VW of Ocala. Kira was the first to reach out and answer many of my questions of the vehicle. Then spoke with Eric to discuss the particulars of the transaction. Mayte helped setup the appointment for pickup. Carlos and Chris helped me sign paperwork and Gary helped me with | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Bobbi Frick

I was traveling from Florida to GA for a funeral. My oil light came on. Stopped to put oil in and lost the oil cap! I freaked. I called VW in tears! The lady who answered my call was simply amazing. She calmed me down with her kindness and willing to help me. She went over the top! It was the kind of service that doesn't exist anymor | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ April Covington

Amazing customer from start to finish. Thanks to the service consultant and hardworking techs. After I had a terrible experience at Gainsville VW. I drove an hr here to get service and do not regret a min of it. Thank you Fez Fuentes for validation of my terrible experience at Gainesville, and complete turn around of what I thought w | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Scott S

I had searched online for a vehicle. I found one and went to the dealership. Shawn was awesome at showing me the vehicles and letting me test ride. Then the paperwork went flawlessly. I highly recommend buying your next vehicle from him and this group. | Read Full Review

11/6/2024 12:00:00 AM | DealerRater

★★★★★ Andrew “OPZX2”

Been in the market for a new Golf R and found a great deal at VW of Ocala. Kira was the firs to reach out and answer many of my questions of the vehicle. Then spoke with Eric to discuss the particulars of the transaction. Mayte helped setup the appointment for pickup. Carlos and Chris helped me sign paperwork and Gary helped me with | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Cindy Amacher

| Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ potroast81129

| Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Hipster_gurl 1

Our sales person, Carlos was awesome. Very attentive and personable. Great experience. Looking forward to purchasing another car from him in the future. | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ BEAULAURIERTHOMAS2

Very pleased with the service Shawn gave me for my second purchase on a very beautiful Chevy Colorado! He was very punctual and answered all my questions. Very professional and thanks Shawn for your help!! Great work Volkswagen of Ocala!! | Read Full Review

11/2/2024 12:00:00 AM | DealerRater

★★★★★ tmleffkowitz

I had an exceptional experience working with Shawn at Volkswagen of Ocala. He was an outstanding salesperson, truly dedicated to helping me secure a vehicle that fit perfectly within my constraints. Shawn’s hard work and commitment to ensuring my satisfaction did not go unnoticed. The entire team at Volkswagen of Ocala consistently g | Read Full Review

11/1/2024 12:00:00 AM | DealerRater

★★★★★ tailikia_07

Shawn is the man! I wanted to purchase a brand new Atlas and he told me exactly what I needed to do in order to make the deal happen. He’s very personable, funny, and a joy to work with. It was great doing business with Shawn and I’d highly recommend him to anyone looking to purchase from VW of Ocala. | Read Full Review

10/31/2024 12:00:00 AM | DealerRater

★★★★★ Callibrieanne

Nice. Respectful. Made buying a new car a nice experience and not dreadful. Highly recommend | Read Full Review

10/30/2024 12:00:00 AM | DealerRater

★★★★★ Marisol Sherer

Thank you for all the support and everything. Marisol | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Robert Volkening

Fresh off the truck and I got a great deal on a beautiful SUV. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ jorgelcisneros56

Great time working with Shawn! Worked hard to earn my business and was understanding throughout the whole process! | Read Full Review

10/27/2024 12:00:00 AM | DealerRater

★★★★★ Karla0316

I would definitely recommend Carlos to anyone looking to buy cars. He went above and beyond in helping get into a car and get got me a better deal then I asked for. So thank to him and everyone that helped him make it possible thank you! | Read Full Review

10/26/2024 12:00:00 AM | DealerRater

★★★★★ johnsonparline

Shawn was very knowledgeable, helpful and had vehicle ready for my purchase. Thanks so much. | Read Full Review

10/26/2024 12:00:00 AM | DealerRater

★★★★★ ygb.bloodstock

As a salesman Shawn was a very pleasant individual making the deal easier. As a customer,I found the individual involved had a great Ethic. | Read Full Review

10/22/2024 12:00:00 AM | DealerRater

★★★★★ Denmark.ashly52

Thank you so much! Wonderful experience with Mr Shawn. We sure appreciate your help getting me into my dream SUV. | Read Full Review

10/21/2024 12:00:00 AM | DealerRater

★★★★★ Ivana

Everything was excellent! From the initial telephone contact to the reception there. Very friendly, clear and focused on understanding and making the proposal that best suited what we wanted! 100% recommended! | Read Full Review

10/21/2024 12:00:00 AM | DealerRater

★★★★★ Javier Jara

I had a great experience at the dealership, thanks to Carlos, the salesman. He was knowledgeable, professional, and made the process smooth and stress-free. I highly recommend working with him for a positive car-buying experience. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Shawn Girton

Awesome!! | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Mateo

Super fast and easy process, they were very honest and offered us a great deal. | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ oaisacoats3

Very attentive with me, listened to my goals and budget and found me a car. | Read Full Review

10/16/2024 12:00:00 AM | DealerRater

★★★★★ Gabriela Ursu

| Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ James Whitman

Prior to moving to The Villages from up north, I had a 20 year relationship with a private foreign auto service business in Ohio. New to central Florida, I began searching for a service center I could trust. I’ve always been leery of service centers associated with new car dealerships as I have found them to be long on great marketin | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Christopher Zerby

Friendly service people, a little pricey but they do good work. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ amanlief

Shawn was extremely courteous, professional and helpful. Very patient man with selections of vehicles to drive. He made the deal seamless as he worked tirelessly to make sure my husband and I received the best deal we could get. I would definitely recommend him to anyone in the future. | Read Full Review

10/8/2024 12:00:00 AM | DealerRater

★★★★★ Juliana Torres

Family has purchased 4 cars with VW of Ocala and Carlos has been the best help every time! He is 110% there to help you and keeps your best interest at heart. Maintains a positive attitude and makes sure you’re comfortable and accommodated. David also did a great job helping set up and showing the features of my new car. | Read Full Review

10/7/2024 12:00:00 AM | DealerRater

★★★★★ Valeria

I'm very happy and grateful with my purchase, especially because of Carlos, who was very friendly and met all my needs. | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ Marlene Manteiga

Matthew, Chris, GM and all the rest of the people were great and very nice! | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ sbeggs

They were great to work with. I am very happy with my new VW Taos. | Read Full Review

10/5/2024 12:00:00 AM | DealerRater

★★★★★ Jen_tini

Shawn and Pat were awesome helping me lease my new Tiguan! They made the process easy and were there to help each step of the way. I love my new car! | Read Full Review

10/4/2024 12:00:00 AM | DealerRater

★★★★★ seggnatz

Shawn was extremely patient with me. He answered all my questions over a 3 day period. Shawn never rushed me or pushed me to make a decision. I appreciate the fact that he let me take the time I needed to make an informed decision about my vehicle purchase.I would also like to thank GM Pat Moss for the guidance he provided to me on t | Read Full Review

10/3/2024 12:00:00 AM | DealerRater

★★★★★ lari.rosales

Shawn did an amazing job to get me and my son the car we needed! | Read Full Review

10/3/2024 12:00:00 AM | DealerRater

★★★★★ Debbie Richmond

My Finance manager TJ Richmond handled everything for me when my suv was totalled to get me a new vehicle as fast as possible. You should be honored to have him as an employee and I place every trust in him and your dealership. I love my new Tiguan. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Lisa Field

Carlos was the best!! I actually enjoyed his no pressure sales. This is my first VW and he has made it a very easy transition!! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Meg V

| Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Hershel Tidwell

Shawn, Chris, TJ, and others went above and beyond to help myself and my family. Shawn ( Sales advisor) was very patient of my young special needs child. He went above his duties to make sure we were good the whole time. There was no pressure to do certain things. They all took as much time as needed to answer any and all of my ques | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ hersheltidwell1518

Shawn was by far the best sales advisor I have ever worked with. He went above and beyond for me and my special needs daughter. 10 out of 10 would recommend you go see him when you stop by VW Ocala. | Read Full Review

10/2/2024 12:00:00 AM | DealerRater

★★★★★ Brandon Michael

Absolutely fantastic experience with Anthony at Volkswagen of Ocala! From the moment i walked in, he was welcoming and attentive, making me feel valued as a customer. He took the time to understand my needs and preferences, showing me several options that fit my critería perfectly. Anthony's knowledge about the vehicles was impressiv | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Benjamin Callaway

Thank you Shawn for getting us a great deal and making it quick and painless!! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Nikki joy

They sold me a jeep with a Uconnect that has a tracking device/ip address being monitored by previous owners. They did not disclose the previous owners issues with law and the vehicle being under surveillance. Seeking council to sue . Don’t buy anything from this lot ! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Elizabeth

Wonderful experience! I would buy here again. They made it very easy! Nice staff. I Iove my new VW! | Read Full Review

9/22/2024 12:00:00 AM | DealerRater

★★★★★ Braydfnc1776

Excellent customer service and seamless purchasing processes. Carlos went above and beyond to make sure I felt right at home during my visit! | Read Full Review

9/21/2024 12:00:00 AM | DealerRater

★★★★★ John

Volkswagen Ocala is a great place to buy a car. Staff, is friendly And go out of their way to make you comfortable. Sean, our salesman was very knowledgeable, polite, and took care of us from start to finish. I would recommend Volkswagen of Ocala to anyone. Ask for Sean. | Read Full Review

9/19/2024 12:00:00 AM | DealerRater

★★★★★ Robert Mendoza

| Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Jodie Sniegowski

I had a great experience buying my Tiguan. 2 vehicle I have bought from VW of Ocala. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ ocshows52

Sales, parts and service is always a pleasure to do business. Shawn in sales is always pleasant and knowledgeable about you needs. | Read Full Review

9/16/2024 12:00:00 AM | DealerRater

★★★★★ Taylor Agan

We were on a family roadtrip and ran into some unexpected maintenance needs. I called the nearest VW dealership (this one), and talked to an amazing person named Jodi who was so helpful in the process and connected me with Tyler in service, who oversaw everything from start to finish. I'm super grateful for their kindness and diligen | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ ChaconFlores

Since we arrived they treated us very well. They gave us water, coffee, food, they made me and my husband feel very good. Carlos gave us an excellent price and I got my car. We left happy. If you are planning to buy a car, I recommend you come here. I give it 10 stars. Thank you Carlos and all staff | Read Full Review

9/13/2024 12:00:00 AM | DealerRater

★★★★★ Brittnie Werstein

Hands down a great experience Shawn and TJ made sure that every step to buying our new SUV was easy! Took their time to make sure we were satisfied in the vehicle and the purchasing process! Definitely would recommend going to Ocala Volkswagen | Read Full Review

9/13/2024 12:00:00 AM | DealerRater

★★★★★ Melanie Cheda

| Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Badger

| Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Mom Asf

This is the most deceptive dealership in Ocala. They have poor communication and withhold pertinent information in regards to the vehicle they have for sale. They tried to sell me a recalled vehicle at market value knowing the vehicle was a danger. Shawn with them is the worst of all to work with. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ shawnasc3@gmail.com

Paul, Chris , TJ, and Eric were very helpful and made us a good deal on our Atlas. 2nd purchase and equally satisfied with both experiences. Thank you! | Read Full Review

9/11/2024 12:00:00 AM | DealerRater

★★★★★ T Local Guy

Long time customer, but when you schedule service, their salespeople, Christian in this case, start phoning you to Sell you a new car. Then they sell your email account to car warranty and other companies. When you arrive and are obviously awaiting the repair, you are again acosted by Christian, salespeople and buyers. Then they p | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Isaac Hernandez

Amazing Service, Smooth and Quick Process From Trading In A Vehicle To Getting A New Vehicle. Highly Recommend | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ mac16123

Ocala Volkswagen Dealership is clean, quiet, and efficient place. Employees are polite and helpful. My salesman, Shawn Girton, was friendly, clear and supportive during the buying process. He knew the car and was informative about its' equipment and technology. I would recommend buying at Ocala Volkswagen. | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ daniboydk10

We let Carlos know what we need it and he make it work we got the best treatment and the right car proses was fast too if we have car needs we will go to him and recommend to everyone | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ Barbara Goss

Ricky was very helpful with explaining, and instructing the features of the car we just purchased. He's a good employee | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Tracie Lanfair

I have never had such an Amazing experience purchasing a car. I was immediately treated like family by every single person here.??Carlos Hernandez, as well as, his manager, and, financial team, literally went way above, and beyond, I am so blessed to have met, The most Amazing people. These are now my Friends. I will never, ever, buy | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Millie Keyser

We had a great experience purchasing our BMW 430i. Carlos made our experience smooth and quick. Thanks Carlos! | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ milliekeyser

Carlos is a great salesperson to work with when buying a car at Volkswagon of Ocala. He was a fabulous host and assisted us with the purchase of our beautiful BMW 430i convertible. The car looks beautiful, and is fun to drive. Thanks Carlos! | Read Full Review

9/5/2024 12:00:00 AM | DealerRater

★★★★★ Ralf Lipps

| Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ T Local Guy

Long time customer, but when you schedule service, their salespeople Christian, start phoning you to Sell you a new car. Then they sell your email account to car warranty and other companies. When you arrive and are obviously awaiting the repair, you are again bombarded by salespeople. NOT PROFESSIONAL AT ALL. CARNIVAL BARKERS! | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Louis Romano

| Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Michael Ortiz

Tyler was a lot help my warranty expired and help still found a extended warranty to help me out also got got me a Uber driver to my house so I didn’t haven’t to wait I always had a good experience here everybody nice here Especially Danny | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Mike Hernandez

Love it | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Avery English

Shawn with VW of Ocala was incredibly helpful, thorough, and fast! He made my car buying experience wonderful; I couldn’t be happier with my purchase. Everyone was extremely helpful and I was able to get ahold of Shawn right away whenever I had any questions. He worked my numbers and got me right where I needed to be. I 100% recommen | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Ralf Lipps

| Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Justin Pelawa

| Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Josh Horn

They treated me with and had quick response to my texts and did an amazing job with my car I will be going back to them from now on | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ BestTreeService InMarionCounty

| Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Lori Davis

Great dealership, from warranty work/service to sales, will return over and over. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ emmasj0430

Shawn was very helpful and since it was my first time buying a car he made it really easy. | Read Full Review

8/27/2024 12:00:00 AM | DealerRater

★★★★★ Dagoberto Maldonado

Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100% | Read Full Review

8/27/2024 12:00:00 AM | DealerRater

★★★★★ Craig Merkt

| Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ SheikB

Every time without fail I'm treated like royalty! Quick and thorough service with top notch communication! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ John Sakelaris

| Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ yoga1961

Fabulous experience. Especially my salesperson Matthew Hartge who went above and beyond in listening to my needs and delivering beyond my expectations! | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ yoga1961

This dealership was fabulous to work with. They listened to what I was looking for and delivered above and beyond to fit my needs! I highly recommend them for both car leasing AND service! My sales person Matthew Hartge really made a positive impression on me. I will definitely work with him on my future car needs! | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ avilaeiddy

Very good work and professionalism. I'm a completely pleased Customer, good customer service 10/10 | Read Full Review

8/21/2024 12:00:00 AM | DealerRater

★★★★★ marcafennimore

Courteous, friendly and professional service. Had the previously purchased Auto Butler reapplication. There was some white spotting on top and sides of the car but overall a positive experience otherwise. | Read Full Review

8/21/2024 12:00:00 AM | DealerRater

★★★★★ redcnd

They told me just what they were going to do. They informed me a few times as to how much time it was going to take and they were on target. Sent me a video of what they did. Very pleased. | Read Full Review

8/20/2024 12:00:00 AM | DealerRater

★★★★★ MARYSOL.IRIZARRY

Caleb Garcia my service rep is the best ! Been a customer for almost 3 years now and about 10 years plus a customer of Volkswagen. | Read Full Review

8/19/2024 12:00:00 AM | DealerRater

★★★★★ mm7ocala

Great service department. I went in for a service and they thoroughly looked over my vehicle and found a safety issue that need to be addressed. Thanks for the great work! | Read Full Review

8/16/2024 12:00:00 AM | DealerRater

★★★★★ bowtie120

They did a very good job and were very helpful , the service writer went above and beyond to help me | Read Full Review

8/15/2024 12:00:00 AM | DealerRater

★★★★★ Matt Locandro

Very impressed with the service department. My car had a broken valve spring which is a very large and pricey job. They really took care of me and did an amazing job with my car, I was pleasantly surprised to find that my engine bay had been detailed upon return. Thanks again to the team over there! | Read Full Review