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★★★★★ Manuel Allende

Prompt professional service. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Jennifer Hubbard

CJ and Pierre were amazing- went in and got a car for our daughter and it went amazing. Was the best car buying experience I've ever had, would recommend, this is our second car from them, we will keep coming back. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Monique R.

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4/14/2026 12:00:00 AM | Google

★★★★★ G Brown

Cj was very kind considerate and knowledgeable. We higly recommend him very good customer satisfaction!!! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Jose

Kept the vehicle over a week and returned it stating VW has no solution for the problem. Vehicle is under warranty. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ J Mitch

Had a great experience with the team at Schumacher West Palm Beach! Definitely recommend for you to come and check them out if you’re looking for new set a wheels! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Audrey Barnes

I had a great experience leasing my 2026 VW Tiguan! CJ was great and helped me with all of my questions and concerns. Highly recommend! | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ rich shing

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4/7/2026 12:00:00 AM | Google

★★★★★ Sheri Borkowski

Having a car emergency while you’re in a town you don’t live in is so unexpected and frustrating. VW of Palm Beach was able to get me in same day and Timothy was so welcoming and kind! I was able to drop my car off to be assessed and fixed before the day was over so I could return back to the West coast. I am so appreciative of Tim f | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Rose Walker

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4/3/2026 12:00:00 AM | Google

★★★★★ Michele Porcelli

Phillip was spectacular to work with. He was extremely proactive and had awesome communication throughout my entire transaction. He even checked in with me a few days later to see how I was enjoying my Atlas. I'm on my 3rd Atlas SE Technology package and 2 of them were from Schumacher. I was so pleased with their service when | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Carole Gallant

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4/3/2026 12:00:00 AM | Google

★★★★★ Brazzy Manievo

All your staff, especially Jared, was accommodating and approachable. He answered all our queries and gave us the best deal suited for our needs. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Verno V

Had a wonderful experience at this location! XAVIER and REESE are extremely professional customer representatives In the service department. they both deserve recognition for their willingness to help and their very personable attitudes. This is the only dealership i've been to where I was treated with utmost respect. highly recomme | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Kwesi Callender

Huge shoutout to Yoimar for making my daughter’s first car-buying experience such a great one! From start to finish, he was incredibly patient, professional, and genuinely invested in helping her find the right vehicle. He took the time to explain everything clearly, answered all our questions without pressure, and made sure she felt | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ John Kennedy

Probably one of the worst dealership experiences i've ever had. took my 2018 tiguan in for a service. 3-30-2026. estimate repairs $10,200. Went to Advance auto after quote. they installed new battery. restarted computer problem solved . total cost $75.00 These people are a scam . never again | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Edward Dzanko

Great customer service, attention to all details Service advisor Ovik Kog was friendly and courteous and always professional | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Maryann Mazzone

First time here for service and had a smooth visit, they were prompt and efficient. My lease is ending soon and asked about payoff to possibly purchase my 2024 VW Taos to a salesperson named CJ and this is what he told me " these cars are not meant to be purchased", you need to get a new one" WHAT ?? Total insult ! Did he think i | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Samuel Clark

Made an appointment online for a oil and filter change for “145.00”. Expecting to pay that plus the average charges that most dealers charge for an oil and filter change. The final cost was 193.00 for that oil change and filter change.only! Why? Well, I was told that the 145.00 was an estimate only for 5 quarts of oil. I was charged | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Octavius Edwards

Professional, and Organized. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Debi Williams

My vehicle's recall issue was handled promptly and professionally. I was amazed at the speed actually. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Arianny Cabreja

I want to leave an excellent review for Jose Rose, who assisted me at the dealership. From the very beginning, he was kind, professional, and very helpful. He helped me a lot with translation, which made the whole process much easier and more comfortable for me.He also stayed attentive to my situation regarding my car’s maintenance, | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Pierrette Burgos

I had a great experience leasing my Tiguan at Schumacher VW. Yoimar Padilla was professional, knowledgeable and made the whole process smooth and stress free. I highly recommend working with him if you are looking for a new car! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Michael Chierepko

Excellent service experience. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Phyllis Le

Courteous, professional and listened to what I had to say about my car. Answered my questions. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Allison Buckley

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3/16/2026 12:00:00 AM | Google

★★★★★ Luis miguel Real ojeda

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3/13/2026 12:00:00 AM | Google

★★★★★ MARTIN WISEMAN

my service advisor xaviar was courteous professional and explained every detail of things my suv needed or will need to keep the car running in top notch condition. excellent customer service | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Peter Eng

Great service, great Staff very Organized, Dwan Jackman service advisor was great, walk as through getting new VW, will definite be working with them in the future. Peter Eng | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ robert doherty

I purchased my vehicle from Schumacher Volkswagen in 2023, and while the first couple of years were smooth—thanks largely to the pre-paid maintenance package and an easy financing process—everything after that has been an absolute nightmare. I genuinely don’t understand how this location refers to itself as a “service department.” T | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Dustin Jackson

Amazing communication, respectful and professional staff, no junk fees, and zero games! Truth: I’ve bought A LOT of cars over the years…. and this was absolutely one of the smoothest and most pleasant experiences I’ve had with a car purchase. I was on the hunt for a CPO Taos for my daughter and I had the pleasure of making contact wi | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Devon Richards

If you ever need your car serviced at this location make sure you go see Xavier The service advisor. He is respectful, He responds in a timely manner and gives you accurate updates on your vehicle. When I dropped off my car for service, they did not have a loaner vehicle for me but later that day he messaged me saying he secured | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Sandra Robinson

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3/6/2026 12:00:00 AM | Google

★★★★★ Taylor Shinabery

Every time I have an issue they make sure to do there best to accommodate me and if any problems arise they make it right! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Victor Cabezudo

Outstanding customer service from Dwane | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ William Mahneke

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3/3/2026 12:00:00 AM | Google

★★★★★ Nelly Zaccardo

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3/3/2026 12:00:00 AM | Google

★★★★★ Jay Weinstein

Jared is incredible. One of the best. A great experience. I hate buying cars but Jared made it a piece of cake. Awesome customer relations. Became a good friend. Thank you, Jared. Jay Weinstein. Brenda Less | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Karen Gonyer

As in the past, very pleased with the WPB VW service center. A special shout out to my service advisor - Destiny Stone! She is very helpful and efficient - it is a pleasure working with her. Thank you for an amazing service experience! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Suzanne Tufariello

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2/28/2026 12:00:00 AM | Google

★★★★★ julie doppelt

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2/28/2026 12:00:00 AM | Google

★★★★★ rdeppen

Ovik my service writer and Brandon the tech took outstanding care of my car. Highly recommend them both. Raises are in order | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ silvia gladys trujillo

The service is always wonderful , customer service is excellent, very professional peolpe. Thank you for the great service | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Joe Jackolin

Experience was great and Jared Ragosta was very knowledgeable, timely and personable. Will go back to this dealership and Jared in future. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ jorge salas

Excelente atención y servicio. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Melissa Mcpherson

First time purchasing from any Schumacher dealership. My experience was awesome, I love my ride.(Volkswagen Atlas) My sale person was Bryan Alonso, he was patient with us because as we know buying a car is like buying a house, he went out to make sure that we were satisfied and comfortable throughout the whole buying process. Thank y | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Roger Rodriguez

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2/22/2026 12:00:00 AM | Google

★★★★★ Jill Carney

My service advisor was very thorough and friendly. My appointment was right on time and communication throughout was spot on. I knocked off one star only because the service pricing as with most dealerships is very high. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Kathleen Santos

I purchased my car 12/20/2025. I was hesitant as I had issues with a car I purchased in 2006. My best friend’s wife purchased many cars at this dealership with no issues so I said hey what the heck? Let’s give it a go! I got a 2025 Tiguan SE R line. I LOVE the car… until it hit 899 miles and it left me stranded at night. I had the ca | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Marcos Dragoni

Service was quick and effective. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Johnny Kaye

salesman Philip Stokley was most helpful | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ roberta hecht

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2/1/2026 12:00:00 AM | Google

★★★★★ Geoff Erwin

Ask for Dwayne in Service, he's a rockstar, always great service! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Diane Bergner

Sean is the BEST!!!!! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Agnes Pompeii

Rachel was great and super attentive! Made my service easy and enjoyable. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Claire Hayes

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2/1/2026 12:00:00 AM | Google

★★★★★ Kaitlyn Misko

Couldn't be happier with my experience here!! Bryan was so helpful and honest!! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Jerry

Friendly, helpful sales dept. Was a pleasure getting a new Tiguan from the team at Schumacher. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Andrew Scibelli

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2/1/2026 12:00:00 AM | Google

★★★★★ Lynn Shea

I had a great experience working with CJ on my 2026 Tiguan lease! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Caterina Garbisi

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2/1/2026 12:00:00 AM | Google

★★★★★ Jennifer Herrera

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2/1/2026 12:00:00 AM | Google

★★★★★ Mercedes Dekkers

quick easy service | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ elena padovan

Volkswagen of West Palm Beach After receiving multiple letters containing our credit information from what appears to be a scam source, we made several attempts to contact the Finance Manager at the Volkswagen West Palm Beach location for clarification and assistance, but received no response. This lack of follow-up is unacceptable, | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Lani Irizarry

Great customer service and knowledge staff | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Victor Russo

Ovik is a great adviser. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Yanniela Gomez Alonso

Thank you so much for the experience. We're very happy with our purchase. Yoimar Padilla is the best! Update: We just had another wonderful expierence. Everybody was very friendly and assertive. And yes, Yoimar is still the best! | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ S H

Recommend Dwane J. everytime he is so knowledgeable and reliable | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ruriels Rivera

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1/1/2026 12:00:00 AM | Google

★★★★★ tanya garcia

Buenos días solo puedo decir que el señor Orlando Rivero quien fue el agente que nos atendió en la adquisición del Volkswagen Atlas 2023 fue una Atencion 5 estrellas ofreciendo las informaciones importantes que debe conocer el cliente,amabilidad,profesionalidad realmente un buen profesional el señor Orlando lo cual lo único que me qu | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Sindy Conover

Took car in for an engine light on. Service did major software updates and brake replacement while car was diagnosed. Drives like new. Service department and Xavier the technician did great job. Very satisfied with the quality of the service department at the Okeechobee location. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Jacob Frempong

Thanks for taking care of my car. Everyone was fantastic. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Andrew Goodman

I am extremely disappointed with the service department advisors at Schumacher VW and will service my 2025 Atlas SE elsewhere. The absolute worst. I will never go back there again. No one answers the phone or returns phone calls or emails. I will never recommend them to anyone. They should be ashamed of how they conduct business and | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Mrs. S C.

I am genuinely shocked by the 4.6-star rating this dealership has. My entire experience at Schumacher Volkswagen was terrible from the very beginning. My car began having issues while we were on our way to Tallahassee, so I searched for the nearest Volkswagen service center and ended up here. I dropped my car off on Sunday and left t | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Andrii Danylov

I had high hopes for this location to service my VW. Not the advisor, nor the technician who left some stains on the armrest and put the car through brush carwash (without asking) were expressing any care. As a result my expensive ceramic coating job got damaged. I went to Gunther at Pompano and met completely different attitude from | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Jeanlu Kramarik

Angel and the dealership were very helpful! If you are looking for a team willing to work with you, this is the one. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Antonio Ortiz

Philip was great! We were able to get a lot of the paperwork done before going to the dealership so our time spent at the dealership was minimal. Philip was very knowledgeable and answered all questions promptly. Overall good experience! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Janet Keeler

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12/1/2025 12:00:00 AM | Google

★★★★★ susan king

Phillip ( at Schumacher in WPB) was my salesman when I leased my first VW in 2022, and I knew I’d return to him to buy my next car. I upgraded from a TAOS to TIGUAN, and Phillip was helpful and fair. My new car is a joy to drive and I feel SAFE behind the wheel. Thank you, Phillip, I’ll be back?? | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ yatasha lewis

Dwayne is always very helpful and patient whenever I bring my car in for service. He communicates clearly, keeps me updated throughout the process, and makes everything easy. I highly recommend asking for Dwayne when you visit this dealership. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Kacy Sanders

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12/1/2025 12:00:00 AM | Google

★★★★★ yalçin akyildiz

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12/1/2025 12:00:00 AM | Google

★★★★★ it matters to us

It was a pleasure experience I had when I purchase my car. I should say Thanks to Mr. Phillip for sure. For the FIRST time, Car buying it should be. Laster than 30 minutes. Then we when for paper work. experience everyone wish/dream to have. Find it yourself. H.R. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Raashid Malik

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12/1/2025 12:00:00 AM | Google

★★★★★ David Slackman

Good experience all around. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Preeminence GodBeforeAll

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12/1/2025 12:00:00 AM | Google

★★★★★ Anders Johnsson

Ovik is super. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Hilary Ruiz

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12/1/2025 12:00:00 AM | Google

★★★★★ Marc Guthart

Service department is very unorganized and never answers there phones nor returns messages | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ WTW CUSTOMS PALM BEACH

Worst customer service from a dealer I have ever been to . They had my car for over a month and I had to go there 4 times to get updates cause they would never call or answer the phone. The service manager quit and they don't have a GM so can't complain to anyone . The next step was to call VW headquarters and they didn't help at | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Christine Graves

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11/1/2025 12:00:00 AM | Google

★★★★★ Barbara Frogel

This is the second transaction with Schumacher VW, and definitely was better than the first. Initially, we came to lease our second car because of the service department, but our salesperson Yoimar was wonderful and made the whole transaction go smoothly. Every person we worked with on this deal was personable and knowledgeable. Yoim | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Nessie feliciano

Had such an amazing experience and salesman CJ made sure to listen to all my needs for the type of vehicle I was looking for and went above and beyond to be sure the deal was closed! Thank you so much CJ deff made this experience fast and stress free ! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Paul English

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11/1/2025 12:00:00 AM | Google

★★★★★ Christina Mendieta

A Tale of Two Phils. Sales Phil and Finance Phil. They made our purchase of a new 2025 Taos a pleasant experience! We highly recommend the two Phils. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Capucine Hoybach

Great service department!! Super courteous and responsive teem | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Emily Ward

I highly recommend Schumacher Volkswagen, thanks to the outstanding service from Phil Stokley and Damien Perez. Phil worked with my daughter for months before her lease ended, patiently helping her find the perfect Tiguan with the exact interior and exterior she wanted. His no-pressure, stress-free approach made the process enjoyable | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Michele Chorniewy

Easy, smooth and Donna was great! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Michael Garcia

Great friendly service. Angle was wonderful to work with. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Georgie Perrier

Ovik was most helpful and knowledgeable. He is the agent I will be dealing with in the future to service my vehicle. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Belle Parido

Got a 2024 Volkswagen Tiguan 2.0T R line with under $10,000 miles. Amazing warranty, amazing services, amazing prices. These are truly amazing cars with amazing benefits. Cj was amazing! He is very patient, kind and understanding. Ask for CJ!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Jamie C

CJ was very transparent and quick to answer any questions. He helped me find my dream car, the VW Taos. Thank you CJ for all of your help! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Monte Cristo Catamaran

Two weeks have passed since I purchased my ID BUZZ. Besides the fact that the car is very impressive and doesn't disappoint, I want to highlight the excellent service the company provided during the sale. I'd also like to highlight the professionalism of a very young man named Yoimar Padilla. Despite his young age, Yoimar proved to b | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Laura Mandelbaum

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11/1/2025 12:00:00 AM | Google

★★★★★ Lyndon Blache

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11/1/2025 12:00:00 AM | Google

★★★★★ Paul

Rachel W was a pleasure to work with. Answered all of my questions and was knowledgeable about anything and everything throughout the process | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Nathan DeRock

Very friendly and helpful. Zero pressure to buy and they did everything they said they would. I would definitely recommend CJ and Schumacher! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Liorka Miqueo

I’ve been a loyal customer for years, but this last visit was beyond disappointing. I paid $468 for a complete service and oil change, asked them to refill the coolant and check why it wasn’t working, and they told me everything was done. As soon as I left, the tire pressure was low, the coolant was still empty, and the engine area | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Innervating Fitness

Apparently, the service department and their management believes in the business practice of assuming that the consumer/customer knows all of their rules and regulations. They also assume that they don’t need to call you to tell you that they will not do something that they can do simply because it’s not at the right time of day. Thu | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ yolande lamothe

CJ was very attentive and patient. He made my experience at Schumacher delightful. Definitely recommend CJ if you’re looking to get a car | Read Full Review