Tom Bush Volkswagen

★★★★★ Kristin Stillwell

Highly recommend Tom Bush VW and Client Advisor Andrew Strickland! He made the process so very easy from start to finish. No pressure and transparent it was truly painless. Andrew made this probably the best auto buying experience I have ever had. You will not be disappointed purchasing a vehicle from Tom Bush. Make sure you ask for | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ shawn leyland

outstanding! Thank you | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ Matthew Alexander

Great experience with Troy at Tom Bush VW today! Very happy with our new car and the process was very hassle free and enjoyable. | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Mrs Simmons

Amazing seemless and no surprises. I will recommend them fo sho!!! | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Charles D

Great service. Thanks for your help. I love my hybrid | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Samantha Harvey

Thank you, Paul for making my car Purchasing experience so amazing. Thank you for your outstanding customer service and for providing me with an exceptional customer experience. | Read Full Review

8/28/2026 12:00:00 AM | Google

★★★★★ Sean Tomarelli

Gibril and the rest of the Tom Bush team were great. They definitely give you the best prices and are pleasant to work with. Everything is clear and transparent with no hidden fees. Would definitely recommend! Ask for Gibril! He was very knowledgeable and a great guy overall to work with. | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Mic O

Today, I purchased my fourth vehicle from tom bush. Relaxed atmosphere, which makes me feel comfortable and at ease. I've been a loyal customer for a while now. I had to leave a good review even though i wasn't told to do so. The manager, Jim, went above and beyond to ensure that I had a pleasant shopping experience. Made me feel | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Laura Peck

Amazing experience. David was a great salesperson to deal with. Easy going and not pushy. He really made the experience painless. Jeremy, the finance manager was also a pleasure to deal with. Thanks so much! | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Elyse Tilley

I had such a wonderful experience today purchasing my new Tiguan SE! I'm so grateful for the incredible customer service and the way I was taken care of throughout the entire process. A special thank you to Hamlet for being so helpful, knowledgeable, and genuinely great to work with. He made the experience easy and enjoyable! And a | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Luis delatorre

This is a bittersweet review. If it were based solely on the sales team, it would easily be 5 stars, but the service department has been a 1-star experience at best.We purchased a brand-new 2026 Tiguan AWD R-Line for our daughter less than two months ago. With only 1,100 miles on it, the car went into "limp mode" while she was drivin | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Ashley Hauge

Extremely Disappointed With This Dealership I am extremely disappointed with my experience at this Volkswagen dealership. I purchased my 2025 Volkswagen Atlas in February 2025. In June 2026, I brought the vehicle in for the required 40,000-mile factory service, which cost me approximately $500. At that time, I was told my battery was | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Jean Starke

David was very attentive and showed concern and understanding for our vehicle needs. He respected our budget and took careful consideration of keeping us satisfied with Tom Bush dealership. Excellent job! | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Patrick Rowe

I appreciate the professionalism that Aaron, Troy, and Thomas gave. So if you're in the market, I highly recommend seeing them. | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ John Hughes

I've been a customer of the Tom Bush Family of Dealerships for years. Wether buying a new or used car or having my vehicle serviced they have always taken good care of me. I just bought a CPO Atlas. David did a great job demonstrating the car and explaining all the features to me. Thank you David | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Rebecca Merryman

Aaron was great! He was friendly and informative. He stayed in touch with us while we were shopping and answered questions quickly. He helped us get some repairs done prior to sale and even though we purchased a pre owned vehicle it felt brand new when we brought it home. Thanks so much! | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Hunter Merriam

Receptionist was very irritated on the phone and was little to no help. Shocked that is what you'd have as the front person for a company. | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Kamiyah Henderson (Miyah)

First time financing a vehicle. Came in with an approved loan from the bank and already knew which car I wanted. David and Thomas made the process super simple. You can tell they care and want you to walk out with the best deal and no regrets. Thank you again!! | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Julie Wicker

I recently purchased my car at the end of my lease with Randall, he took time to answer all my questions. Jim, the General Manager, was also very helpful and made sure everything went smoothly. I highly recommend working with Randall and Jim. Thank you both for a great experience | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Marvin Gonzalez

Devyn did an amazing job as my salesman, the deal was super fast and smooth! If you are looking to get a Mazda or a used car he is your guy ! Billy and Gino did an amazing job as well! Love the Tom Bush Family of dealerships. | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Maria Sapp

I had the pleasure of working with Paul Marr on my new vehicle and it was a great experience. He made the process easy and quick for me. He was available for me every step of the way, from keeping me updated, to answering any of my questions promptly and correctly. I appreciate him and his expertise. I will for sure work with Paul in | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ August Kincaid

Our experience at Tom Bush Volkswagen was fantastic. David is an excellent salesman The deal was fair. The vehicle is exactly as advertised. Highly recommend working with this dealership. | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Catherine Boose

We've trusted Tom Bush Volkswagen with all of our Volkswagen vehicles for years, and they never disappoint. • Professional, friendly, and knowledgeable staff. • They genuinely care about their customers and build lasting relationships. • Honest, efficient, and convenient service every time. • Clean and comfortable waiting area. We wo | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Joseph Brito

Had an amazing buying experience at this dealer and it will definitely be a dealer of choice in my future. | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Diane Stacy

Another 5?? review and B I G shout out to Jim Reynolds, GM, & Paul Marr, Sales Consultant, & the team! Short notice request for today resulted in “can do & will do” response and accommodation ?! Can't say enough great things about Tom Bush VW! ?? | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Ernesto Ferrer

Me and my wife drove from Orlando to buy a 2024 Hyundai Santa Fe. Needless to say it was the best experience i have had when buying a car. We were in and out in around 2 hours between test drive and signing paperwork. The car had some hiccups but thank fully Aaron was super nice and told us they would take care of it. Since we lived | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Miranda Beltran

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7/22/2026 12:00:00 AM | Google

★★★★★ vanessa sweet

My recent car purchase from Tom Bush Mazda was an outstanding experience from start to finish. Jose Alers, my sales associate, was incredibly professional and knowledgeable, offering transparent guidance without any sales pressure regarding features or pricing. The finance department was equally efficient and clear, handling all aspe | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Todd Langner

My experience leasing a car at Tom Bush VW was absolutely seamless. Beginning with my salesperson, Andrew Strickland, it has been the best dealership interaction I've experienced in over 50 years of car-shopping. Andrew had succinct and informative answers to all my questions and concerns, and even some I didn't voice. Next to select | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Tony Borbolla

Chuck was very professional and efficient. Got a great deal. Great Team! | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ corey shore

We recently purchased a used Volvo from Gibril. It was a fast and easy experience. He did a great job of taking care of us! | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Jamie Schneidereith

Randall was amazing to work with, could really trust him throughout the process! Everyone I worked with at the Tom Bush Volkswagen location was very nice and helpful. | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Sarah Fowler

Okay, so i'm a big fan of VW I love their cars fHowever, what is with this particular one?Not having a spot for customers to sit.When they're getting their cars done, they don't make it convenient at all. Don't get service done here. It takes hours and they have no place to sit for customers.. The customer service here is exceptional | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Tacoma Toyota

Bought a Tacoma from Tom Bush VW and couldn't be happier with the experience. I was buying completely remotely from TX and they handled all the details. All the communication was easily handled virtually, I was given a very thorough view of the car by video before buying, my salesperson (Aaron) helped me get it inspected by a third p | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Jason Craft

Would not recommend Tom Bush Volkswagen. I was traveling out of town when my car broke down. I called the dealership and the operator told me to have it towed there and they'd take a look at it. I paid to have it towed in, then called to check on it and was told they couldn't look at it until next month — and that I needed to have it | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Elena Dickey

?Working with David was fantastic!!! The entire process was seamless—from our initial phone call and agreeing on terms, to signing the paperwork and driving off the lot. This was by far the easiest vehicle purchase I have ever experienced! To top it off, the Arteon I bought is in immaculate condition and was incredibly well-kept. Ask | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Gabriel Chambers

Took my 2025 jetta for routine service, it left completely inoperable. Dealership says it's a part that is not available in the country and that I will be without my car for 2 or more weeks. As if that's not bad enough, when I called today to figure out the logistics considering I moved to Virginia yesterday for law school - Sherri i | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Jennifer Rook

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7/1/2026 12:00:00 AM | Google

★★★★★ Mar Leclaire

My experience was the best ever buying a car. David was the best, no games, no dragging out the process just quick and professional. There was no haggling, just a fair price. Thomas in financing was fantastic too. No trying to sell things you don't need. Just recommended what he thought I should need for the car. They made purch | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Dylan Debolle

Drove all the way from Virginia to buy a car from here. David in sales made every part of my experience amazing, and was extremely helpful and engaging. Then from Jeremy in finance, to Allen over in sales, it was a real pleasure doing business with such a cool group of guys. LOVE the car! They made sure I was ready to drive back home | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Brianna Bell

I had an AMAZING experience financing my car with David Greer. He made sure he was selling me something very reliable, safe, and within my budget range that still suited my preferences. He made everything so seamless. Amazing job!! | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Lucas Grein

I just had the BEST sales experience I’ve ever received at a car dealership! Aaron was very friendly, helpful, and honest throughout the entire experience. The managers and finance team were very personable and upfront, and not only left with a new (used) car I absolutely love, but will be coming back for any future needs. Can’t reco | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Alan

It was a pleasure doing business with this dealership. Gibril our salesman was amazing! Ty from a returning customer for continued excellent service. | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Carwin Hatton

Randall was our salesman. We had a pleasant process and experience buying a car from here thanks to him. (Which I know sounds crazy from a dealership! lol) He broke down how much everything would be after all the rebates. We are very happy with our 2026 Taos S 4 Motion. It took me some time getting used to, (jumping from a 2016 vehic | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ John Dickey

Leased a new Atlas. Worked with Gibril who was great. He made the process very simple and efficient. Came away with a great car at a great price. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Mike S

I went to buy a vehicle for my wife with apprehension due to the reputation of car dealerships. After visiting Tom Bush, all of my concerns were quickly put to rest. Danni and his team really made me feel at ease with their honest and straight forward approach. Aaron, my sales rep, couldn't have been kinder and more transparent. Help | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Ed D

Recently, I visit this place With my car, I bought it here, Reason for a visit was because My steering wheel got locked, and you cannot move at all, After diagnostic they estimated $ 3260… Seems a lot, but I said go ahead and do it. It was my daughter‘s car and I don’t want my daughter to have that problem middle of the road. A week | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Michelle Cutillo

When deciding to buy my first new car, I was nervous. I have always heard horror stories about the entire experience. That was 100% not the case here! Andrew was friendly, knowledgeable, and made the car buying experience easy and painless. From test driving a few models, to finance discussion, to signing the deal, I was there le | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Lauren Fowler

The woman who helped on the phone was very short from the time she picked up with us and didn’t seem very willing to help. Told us we should call the dealership we got our car from and she “can transfer the call but he might not answer” very bizarre. We called the Philips highway location and immediately had a different experience ov | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Linda Yates

Be sure to ask for AARON HOFFMAN!! He made my experience awesome! Aaron was knowledgeable, personable and super nice. I never thought I was driving out a couple hours later with a brand new 2026 Tiguan. The service I got on my trade-in, a 2023 Tiguan was superb as well. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Kurt

?????????? 5-Star Review for Gibril Ghee & the Tom Bush Volkswagen Family Working with Gibril Ghee over the last several months has been nothing short of exceptional. From the very beginning, he was incredibly patient, attentive, and genuinely committed to helping us find the perfect vehicle. Choosing our 2026 Tiguan SE R-Line was a | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Leila Blake

Called to get an estimate for service on my mother's 2019 Tiguan. I was told by the service team that the VIN was Mexican and that they couldn't service it or even run any diagnostics. I thought that was odd and did a little research. VINs starting with a 3 are Mexican produced. Most VW's are Mexican produced - with others coming f | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ twisty roll

Muy buena atención y muy buenos carros | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Kristen H

Gibril was great!! He was knowledgeable but not pushy. He explained everything in detail and made me feel comfortable about my purchase. They took good care of me and I would absolutely go back to this dealership in the future. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Eric Trevino

Abe was a pleasure to work with. He was honest, patient, and worked hard to get me a great deal. He made the entire process smooth from start to finish. I highly recommend Abe! | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Jasper Moyers Jr

Victor Beltran was my sales consultant and he did an excellent job delivering the vehicle to me. The car has been running excellent ever since I bought it with the few minor issues that was with it I knew of them and I have already fixed them the car is running excellent with no issues with highly recommend this dealership and Victor | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Angie Mcmanaway

Had a great experience with the team at Tom Bush Volkswagen. Everyone was professional, helpful, and made the entire process smooth and stress-free from start to finish. They were knowledgeable, answered all my questions, and genuinely cared about providing great customer service. Highly recommend to anyone looking for an easy and po | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Randy Hester

Really good experience. Everyone was friendly and easy to work with, and the process went smooth. Appreciate the good customer service and all the hard work to find my perfect vehicle. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Levik Hertzel

Honestly super easy to deal with. They don’t bait and switch and are open and honest. Love it | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Robert Hudson

Everyone was professional and friendly and a great deal!!! | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Misty

Very personable, welcoming, and accommodating. Buying a car from them was 100% enjoyable and they did everything to make sure I had all the information and resources for a smooth transaction. Victor was super nice and helpful. Update: 4 years into owning VW, the service and maintenance along with customer service is impeccable. I cou | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Mackenzie Malone

Originally I went over to Tom Bush Volkswagen to look at a Ford Bronco Sport. After test driving it with Victor I learned that it recalls from Ford and that they could not sell it. I respected the honesty and transparency from Victor, so a few days later I returned and to purchased another vehicle. Victor made the process quick, easy | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ Lawrence Cash

Service department was pleasant, thankful for that... | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Brittney Karlin

They helped when no one else did. Was able to get my son a reliable car with an amazing price victor was great at answering any questions we had as well. We will be back to get another when my other son has a license UPDATE: may 4th 2026 The car went into lock mode and no longer starts! Not even a full 2 months into having the vehic | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Mark wapshare

Aaron and Tom Bush team were amazing. Thank u all for all ur help, the experience sincerely was as world class as one could expect from a car sale. Thank u | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Sarah Underwood

Danny is thorough and trustworthy! This is the second vehicle I have purchased from him. He did not pressure me or make me feel rushed during the process. He answered all of my questions and was patient with my specific situation. I highly recommend his expertise for your future new vehicle and would definitely attempt to use him a | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Lana Carlson

David in the used car sales department was great to work with, as was Thomas in the finance department. Everyone I met was peasant and friendly and not at all pushy. The car I chose was in great condition, and David helped me get a good deal. We will be back for our next car! | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Billy Harris

Buyers Beware I had an extremely disappointing experience with Tom Bush Volkswagen that I feel others should be aware of. I purchased a 2015 Silverado and provided all requested documentation at the time of sale so they could process my Ohio registration. I was told there might be a slight delay since I still had a North Carolina l | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Cherlin Blemenschutz

A HUGE thank you to Paul, Jim and Thomas for making my buying experience as comforting and easy as possible. You guys are awesome ?? | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Kari K.

Aaron dropped the ball here big time. We went and looked at a truck on Thursday evening. Gabe helped and was very pleasant, but didn’t want to talk numbers or make the sale out of respect for Aaron. We were told we would be contacted by Aaron first thing Friday morning. We had cash in hand. My husband was the one that had to reach b | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ wapsharethis

Ask for Aaron Hoffman! He is world class all the way. Thank u so much Aaron for all ur help man u were unbelievable start to finish. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ V Kst

I would like to say thank you to salesman Victor for a good help and advices! Very nice dealership everybody is now what they doing. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ elisabeth a. Santos

After test driving several different vehicles at other dealerships I figured I better try a Volkswagen. Randall was very helpful. In no time at all I was test driving a beautiful Tiguan. This SUV fit my standards, style & budget. I am very happy with my new Tiguan. Randall was great. Thank you Tom Bush Volkswagen for making a daunti | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Thomas Hanson

Received outstanding help from Sean Mooney in Service and Brandon Merrill in Sales. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Lois Neeld

Aron Price Was my salesman and he was very nice and helpful and made my deal work. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Joe Stingone

We were looking to buy a Jeep Cherokee and found it at Tom Bush VW. They had the best selection and best prices by far. Our sales person Gabriel helped from start to finish. He was knowledgeable with Cherokee’s base models and their extensive line up that Jeep has to offer We also have purchased 4 cars from Tom Bush in the recent yea | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lorena

Mi hijo Abraham y yo tuvimos una grandiosa experiencia en el dealer con el amable trato de Randall el vendedor. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Blair Nixon

We brought our car here for service several years ago and have been using them ever since. They know us by name and treat us like family. Chris is always honest and recommends only the service we need. Someone like that is always exceptional in that line of work. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Davion Bradley

Gibril did a great job assisting with my vehicle. Go see him. One of the best in Jacksonville. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Keith Cason

David was awesome to work with throughout my purchase. I will certainly recommend him to anyone I know who is in th market for a vehicle.. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Philip Rhea

I had a great experience in purchasing a used vehicle at Tom Bush VW. The sales team listened to my needs and negotiated a great price. Paperwork and purchase were effortless with a quick turn around. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ M J

Scheduled a service appointment for my 2021VWID4, had some severe sudden engine stop at random issues. Spent a long day here waiting on a solution. In the end the shop foreman George came out and explained his findings and potential fixes. He communicated everything he was seeing and seemed genuinely concerned. They have now ordered | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Brittney Karlin

They helped when no one else did. Was able to get my son a reliable car with an amazing price victor was great at answering any questions we had as well. We will be back to get another when my other son has a license | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ brandon merrick

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3/19/2026 12:00:00 AM | Google

★★★★★ Jeffrey Gleich

Worked with Brandon. He’s a straight shooter, friendly, and very efficient. I drove from 4 hours away and the car was exactly as advertised and Brandon had everything ready for me to test drive, inspect the car on a lift, and get to work on a deal. They paid top dollar for my trade and gave me a fair price on a super clean hard to fi | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Jeff Phillips (Jeff Piano-Bass Pedals)

Aaron and Gino me out of a pretty tough situation with my previous vehicle. I started coming to Tom Bush because of the service department. When I need to part ways with my other vehicle, they made a deal for me that really helped me out. Great people all the way around at Tom Bush. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Victoria Petruzziello

Amazing! Respectful and professional. They made the process easy. I don’t say this lightly. I had a horrible time for 3 weeks trying to get an Altas Volkswagen and walked away every time due to bate and switch and lying salesman. I was stressed and not sleeping trying to research and get the best deal for my family. They were the bes | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Steve and Ben Cook-Neal

I cannot compliment Sarah Gibbons enough. She is one of the best salespeople I’ve ever worked with at any dealership. She’s informative, and stayed in contact with me throughout the entire process without being intrusive. If you are in the market for a great car, do have a look at the M340i - exciting, fun, comfortable and stylish! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Michael Vinson

Great experience purchasing a used vehicle from Tom Bush. I specifically worked with Chuck and though I was 5 hours from the dealership he did a great job being my eyes and ears and nose looking over the vehicle before I got there. They were very easy to deal with and it was an overall outstanding experience. Thanks again! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Abdallah Maher

Dishonest dealership, don’t tell you everything about your warranty and after you buy it and start going to service you find out lots of stuff they told you about is changed now | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Gerry Jones

Excellent, stress free purchase. Matt was great. I highly recommend their sales team along with their products. I got a great vehicle for a great price. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Michael Roberson

Stay away from these crooks. One price at 9 am 3 hours later they increased the price 1800 dollars for their dealer fee. Bait and switch. Stay away. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Jeanelle Griffin

We had a great experience purchasing our GMC truck thanks to Gabe. From start to finish, he was professional, responsive, and genuinely cared about making sure we got exactly what we wanted. He answered all our questions, kept us informed, and made the entire process feel easy. It’s rare to find someone who combines great customer se | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Lemeek Sumler

Chuck was very nice and efficient and it was comfortable price that I was satisfied with and there was no hassle with the buying process far as finance and signing paperwork..when Im ready to buy another vehicle he would be my first option. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Sara Crisler

Great experience all around from walking in to sitting down and doing business without the run around. Thanks victor! | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ The Lyric Maker

I want to thank Jeff and Aaron for all the information and explanation they gave us. My wife and I are really happy with our car. The service was excellent and the personnel was very welcoming. I really recommend this place if you’re looking to buy a car. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Scott Link

The best overall car buying experience I have ever had. Handled everything efficiently and made it a super easy used car purchase. Definitely will use Aaron again for future purchases!! | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ A Lopez

I just recently made a purchase at Tom Bush VW. This was my 4th or 5th VW purchase and it was a great experience. Andrew (Strickland) was knowledgeable and very helpful in making it a smooth process. The manager Jim (Reynolds) added his advanced knowledge and leadership to ensure I received the service I would expect from a dealershi | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ rhonda faire

My daughter purchase her first car January of last year.I understand that purchasing a used car there may be issues but when you advise them.that there is a crack in the windshield and the salesperson say they don't see it.That Crack spreaded and my daughter had to purchase a windshield. We already had tires,brakes,battery and fix ch | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ David Hudson

Excellent service, and excellent price. I cannot recommend them highly enough. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Caden F

Worked with Victor, although I went another direction, he was very respectful and wasn’t pushy on closing the deal. Will keep Tom Bush VW in mind when purchasing again! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Ricky Culver

Sitting here at Tom Bush Volkswagen in jacksonville getting an oil change and tire rotation, which has taken 2 1/2 hours. The service writer comes out and says I need new wiper blades that were just replaced last month. This is why I avoid dealerships when it comes to service. What a joke! Almost 3 hours for an oil change and rotatio | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Liam Duff

I purchased a used car here one month ago. Since before I drove off the lot, Tom Bush VW fell short of the mark. For starters, while doing the paperwork, the sales consultant Chuck informed me that he would take the car to get washed and filled up on gas. Imagine my surprise when I get in the vehicle and see the gas just under 3/4 of | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Carlos Slade

The best car buying experience I ever had. Victor and Tom are the best!!! | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Patrick Maddi

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2/24/2026 12:00:00 AM | Google

★★★★★ Kirt Reed

Great experience purchasing a 2025 VW Jetta from Tom Bush VW. Everyone involved, from my sales associate, Chuck Keedy and Mario, the sales manager, were low key, very polite, and most important to me, not at all pushing to make a purchase. Pricing was also the best in town. Highly recommend Tom Bush VW and their staff! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ ?????? ????

Absolutely nice place with wonderful personal | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Stephanie Drabek

My salesman Danny Perotti made my car buying experience so easy! I inquired about a car online and he was so quick to respond and gave me all the information I asked for. He kept in contact with me for 2 weeks and made time when I was able to come see the car in person! I am so happy with the service and my beautiful car and the fina | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Josh Alongi

Brandon was great He helped us with two deals on an Atlas and Jetta - great customer service if your looking for someone that has your best interest in purchasing or leasing a car he is the person to go see. Thanks Brandon | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Teria Davis

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2/17/2026 12:00:00 AM | Google

★★★★★ Jon Wing

Fantastic experience at Tim Bush Volkswagen! We worked with Victor Beltran and he was excellent! He was able to work up numbers for us prior to coming down to the dealership on a vehicle and then he even came in on his day off to accommodate our schedule! Fast and friendly service! Thank you! | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ William Briggs

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2/17/2026 12:00:00 AM | Google

★★★★★ Jj Parker

If you are looking to have you’d VW serviced I Highly recommend seeking Joe and Sean for the job! Joe went above and beyond to find/fix any other issues My GTI had whilst well informing me about the situation explaining with detail in a way anyone could understand. Driving out today a happy driver, if I have anymore problems with my | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Semir Rodic

Great Customer Service, especially from David from the sales department. Thank you so much | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Michael Mills

Andrew Strickland provided superior customer service and incredible technical knowledge about the 2026 VW Tiguan. He also shared information about various lease/ finance offers, as well as differentiating the various trim levels on the Tiguan. I would highly recommend Andrew Strickland to ALL! ;o) | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Leah LeMay

This is our second Jetta purchase at Tom Bush. Both purchases were seamless and easy. It really is the easiest dealership to do business. They aren’t pressuring you; they are truly trying to find the right car for you while staying within your budget. Our salesman, Victor, was knowledgeable and helpful. He stayed late to assist us | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ David Nickel

Andrew Strickland went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Andrew! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Tariq Fields

I didn’t have luck with over 8 dealerships. Between the cars not being ready, or the unwillingness to work with your budget. Tom Bush Volkswagen was my last attempt before I just gave up, and let me say I will definitely be going back for another vehicle! My man Victor B. was very knowledgeable about cars and an overall relatable guy | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Elizabeth Smith

I just want to edit this to say these people are scammers. I brought my car there June-July and paid close to $5000 for repairs which were completely worthless. As of December, my car longer is in drivable condition. I have to scrap it and buy a new vehicle. It needs a new engine. I’m pretty sure they knew that when doing the “repair | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Willie Raggs

Chuck at Tom Bush Used Car was great!! Brought out several cars and I went with a car I really did not think about!! All the steps were very professional!! Thanks Chuck!! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Ronnie Long

Jackson my salesperson was great! Very patient and helped me through the whole process start to finish!! Highly recommend if you’re in the market for a Volkswagen…. The other dealers don’t compare… | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Stephen Withers

I came in to buy a used car and Victor did an awesome job helping me. Very happy with my experience at the dealership. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Stephen Vaughn

David at Tom Bush Volkswagen was amazing he didn’t push like other sales people he was very professional but also so down to earth and respectful making it so easy to talk with and relate. He took every free second he had to listen and make you feel welcomed. definitely the best and easiest car buying experience I’ve ever and I’d lik | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Nick George

This review is for Chuck! We came by to look at a vehicle and although we didn't make a deal Chuck was super nice and helpful and made us feel good about doing business with him. Thanks Chuck! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Rosario Tipton

David Greer helped my partner and I get a decent new to us car for the price we were looking for. He made the car buying process extremely easy. This was the simplest car purchase I have ever made. Thank you David. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Cafe Key West llc

Aaron was so attentive and great to work with from the moment he greeted us and throughout our buying process. Jeremy was also great and made for a smooth transaction. Thank you for taking care of us. We will be back again soon. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Artem Zhuravlev

Great experience! Aaron from Tom Bush was very helpful, knowledgeable and performed exceptional customer service. Top notch! I’m very satisfied with my vehicle. Thank you guys! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Kenneth Robelen

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2/3/2026 12:00:00 AM | Google

★★★★★ Stephanie Piraino

My experience with Victor at Tom Bush Volkswagen was easy, Low pressure, And felt Confident in the information provide provided. Would highly recommend. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Belinda Celayir

My purchase went so well. Chuck was extremely patient and helpful in the process. They even delivered my new Jeep to me with a full tank of gas. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Todd Kornahrens

I have purchased 3 cars from Tom Bush in the last 5 years and with each one they have been professional and courteous. They have made sure the cars were all ready for delivery and that I got what I needed. Victor went the proverbial extra mile with my last purchase to get the deal done. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Nicole Lombardo

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2/3/2026 12:00:00 AM | Google

★★★★★ Mitchell Butler

Chuck was great and worked hard to help. Recommend him to any one | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Kris

My friend drove 2 hours and 43 minutes to purchase her dream vehicle, a 2021 Volkswagen GTI. Unfortunately, the experience with the finance department was highly concerning. The finance manager in the first office did not explain the financing terms or review the paperwork with her. He did not disclose how much was being offered for | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Nichole Adair

Within a couple months of purchasing a $10,000 vehicle with great carfax and nothing bad reported, lower miles for a 2017, we dropped over $7000 on a new transmission! They will sell you a cleaned up lemon! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Jacey Hebert

Brought in this car for an alternator failure. They replaced that and the battery sensor for $2200. After doing this I went to pick my car up. It still had the fault batter not charging. then it became the instrument cluster which had to be replaced. It was quoted to me at $1400 then i went to pick it up and it was $1900. After this | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Jeremy H

If I could give zero stars but still leave my reason, I would. Brand new 2025 VW Tuguan SEL R Line had to have a repair due to faulty part. While at the dealership, it was damaged by either someone backing it into something or someone lightly hitting it. It needed to have a spot painted and a plastic part replaced. When I was tol | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Mario Reese

I live in Georgia and I saw a 2019 Honda Accord on their website. Chuck reached out and help me through the purchase of the vehicle. He was always available to answer my question about the car and was able to get everything done over the phone. I really appreciate all the help thanks again Chuck. | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ George Kimmet

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1/3/2026 12:00:00 AM | Google

★★★★★ izzy vega

Just finished purchasing my first car over at tom bush’s with my guy David Greer, can’t say enough about how good they were to me not only did I walk out with a good car, but when the car I picked out didn’t pass the safety inspection they got me the same car but 2 year newer. Definitely made a customer for life | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Bobby Green

Brandon is the go to guy, very helpful. Came there with my 2024 Atlas lease and left with a 2026 Atlas purchase, me and my wife was so happy. Once again thank you so much Brandon for the great service. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Katherine Williams

Great experience buying from Tom Bush Volkswagen! Our salesperson Brandon was easy to work with and helped find a quality used car in our budget. Will return for servicing and future purchases! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Yolanda Garner

I can say coming to Tom Bush in Jacksonville Fla was one of the besy decisions I ever made. Tje yoing man that sold me my car Victor was awesome and patience with me. I love my Audi Q5 this dealership is where to go. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Siaha Logan

Sean Mooney has been exceptional for customer service especially dealing with me, A+ | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Sunil Patel

Great experience with Tom Bush this weekend! Purchased a great used car for my daughter and feel like those guys on the Kia Ad - got a great deal and David the sales person was a pro and nice to deal with! No pushy sales and as a sales person myself, I appreciated his approach. May be back soon for another if they can find me the rig | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Evan Brooks

Had a great experience at the Tom Bush VW dealership. David Greer was my salesman no nonsense selling, came in gave me 3k over the proposed kbb value and the finance manager Billy was able to beat my bank interest rate. Would definitely recommend if you want straight forward wheeling and dealing, none of the having you in the dealers | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Ryan Scarfone

? 1 Star – Very Disappointing Experience I bought a 2026 Volkswagen Tiguan SE R-Line Black from Tom Bush Volkswagen, and the problems started immediately after I drove it off the lot. The biggest issue is a seatbelt error that causes the car to automatically shift into Park when I turn my body to reverse, even though my seatbelt is | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ The Godcracker

Called several times for them to email my receipt so I can keep up with everything and there just sending what I paid that’s it. It’s been 3 or 4 times now and nothing. Also asked about my tire cap that I purchased and never received it back. Terrible customer service! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Paola Cubas Loechle

Took my VW 2022 Tiguan for an oil change on Saturday, 12/20 and on Thursday,12/25 I got a “do not drive. Coolant level extremely low” light. We opened the hood only to find out the coolant reservoir cap was not put back after the service so the entire week the coolant solution was just leaking all over the place. This is beyond a min | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Daniel London

Had a terrible experience with Aaron in the used car department. The vehicle was listed on FB marketplace and Aaron kept getting sidetracked and unresponsive. I set up a time to come test drive the car the next day. I was unable to reach Aaron the following day until making many phone calls to the dealership and messaging him. I exp | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Paul Wisner

I just wanted to praise Gibril and Jim once more!!!! I decided to trade my GTI in on a Tiguan and once again treated with respect and NO BS!!! I told them what I wanted / needed and they made it happen. They didn’t pressure me into one thing or another. It’s refreshing going to a dealership and not having people try to sell you want | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Cynthia White

Steve is the best! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Jason Gibson

We recently had the pleasure of getting our son his first car at Tom Bush, and I can’t say enough about how incredible the entire experience was. From start to finish, the staff was professional, welcoming, and made us feel right at home. A special thank you to Aaron and Mario, our sales rep, for their patience and knowledge through | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Miguel Ladino

Danny was very helpful, He was able to get me a great deal and I drove out of there in my dream car, it was such a great experience. | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Erik Cook

This isn't just a "new car" post, it's a "great experience" post! I never thought I'd leave a car dealership after purchasing a vehicle feeling good but from the moment we walked into Tom Bush Volkswagen, we were treated with kindness and respect. A special shout-out to David – his patience, knowledge, and no-pressure approach made | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Geraldine Jones

Gabe was awesome! If you want someone who listens he’s perfect . | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Susan Dodge

Victor was an amazing help and we got our son’s car of his dreams. Great customer service. | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ patrick smith

Great customer service, Randall and Thomas made the purchase painless. Sean in parts was very friendly and helpful picking out needed accessories. All in all Tom Bush deserves the 5 stars I gave them! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Walter Pettis

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12/3/2025 12:00:00 AM | Google

★★★★★ Shaun Cutia

Easy and smooth services with a smile. That man Chris Thume needs a pay raise ASAP! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ John

Unprofessional. I asked for a sticker change for the oil change and they said just add ten thousand miles. Im not even sure they changed my oil | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Doreliz Montero

Went in for Service because my car wouldn't start in the morning . It cost 3500 to replace the parts to get my car to start again. After paying, the next morning as im trying to go to work the car still didn't start. Went back and they said there's nothing wrong and it was the way my car is parked in my home or it could be the batter | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Liam Carroll

Fantastic Experience! Lost my previous vehicle in an accident and was looking for something new. Steve Garcia and Tom Bush VW truly helped me out in finding the right vehicle for me. Love my new car!! | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ June Pate

Chuck my Salesman was excellent. I was finally able to get my little convertible I've been wanting. I appreciate his no hassle approach. I've had a hard top Bug for 9 yrs. Thank you again. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Cindy Manalon

We had a great experience with Gabe. He provided us with a lot of information on the car that we were interested in including the carfax. He answered all of my questions (there were quite a few). He was professional and friendly. I would recommend him to my friends and family. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Carlos Castro

Atilla our sales representative was helpful from the start to finish. He was never pushy in negotiating. Him and the general manager worked their best to give my wife and I the best deal possible. They made ends meet and they treated us like family the whole time. One of the best dealership experiences I’ve had in a long time. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Patti Corrente

We had a very good experience at the dealership. My husband actually made the deal as to what we wanted and for which vehicle. Randall came pretty close, a little higher. But the whole experience was awesome. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Alex Floston

Thanks to Gibril! Great professional and highly respected VW specialist. Helped to choose the best option for our needs. Honest, reliable, trustworthy person. Thank you from Alex from Ukraine! | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Fawna Moore

They were the 3rd VW dealership I called and actually got service! The service team went above and beyond outside what I needed. Looking for mystery rolling candy from previous owners to dealing with combative Boesch over clearing system. Sean in service was amazing. The gentleman who did the work ( didn't get his name) was phenomena | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Rachel Marie

Gabe was amazing with helping us find the car that was comfortable for us! The whole experience was better than any dealership me and my fiancé dealt with the entire day while car searching. Tom Bush VW dealership and their team were so kind while helping us find the car for us. They were honest, laid back, understanding, and respect | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Lafayette Williams

Tom Bush at Arlington over all was a very nice experience. The intake person was knowledgeable and professional about their products and very curtious. They only service VW cars. This means that they only use factory parts not after market generic parts which may not live up to specificity. Highly recommend. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Margarita Man

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11/3/2025 12:00:00 AM | Google

★★★★★ DJ Naughty The Blends King

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11/3/2025 12:00:00 AM | Google

★★★★★ MLA

The customer service was great! Steve, Mario, and Thomas were pleasant and helpful. It's great to have a car with great gas mileage too. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Gary Dorn

Happy with the service, very professional. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ M Wallace

I have now paid tom bush Volkswagen a total of 2,000 dollars to repair my vehicle and there has been absolutely no difference in my car’s performance. My car is actually doing worst each time I pick it up, by the next day my car is not working and I have to get it towed. I’ve trusted my service advisor Jennifer, but time and time ag | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ B haynes8

Cost me $6,000 to replace a transmission after I insisted something was wrong and stated they could not take a look at it that day. I asked if I could leave the car at dealership until it could be looked at, they said no. 10mins after driving off lot, transmission blows. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ leandro garcia

I had a good experience with Tom Bush VW. Thank you Randall for the pacience and support, clarifying all my questions and giving me the time I needed to make my decision without poking me like many sales people do :) | Read Full Review