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Pohanka Volkswagen of Salisbury

★★★★★(251)read reviews

1922 N Salisbury Blvd, Salisbury, MD 21801

(410) 202-3026 Ask About Our Service Specials!

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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter²³Click Here for Details
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$5 Off Front Wiper Blade Replacement³Click Here for Details
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No Charge Battery Test¹³Click Here for Details
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$20 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$129.95 Oil and Filter Service¹Click Here for Details
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$20 Off Tire Rotation with Brake Inspection⁹Click Here for Details
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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Customer Reviews

★★★★★ Scott Russell
Chris Blanchard was very helpful and patient. Hooked me up with a great deal | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Abigail Thommen
Very nice & friendly staff! | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Adam Joseph
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11/16/2024 12:00:00 AM | Google
★★★★★ Alexandrea Cisar
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11/16/2024 12:00:00 AM | Google
★★★★★ TERRI DYKES
10/10 recommend Chris Blanchard at Pohanka VW. A pleasure to work with and goes above and beyond to make the process as painless as possible. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Martin Nicol
On point with everything! | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ john tatum
Had brakes and oil change done No complaints great service. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Peggy Phillps
Comfortable waiting.....everyone was polite | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Emily Roache
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11/14/2024 12:00:00 AM | Google
★★★★★ Margaret O'Lear
Took my car in this morning for the scheduled maintenance. Jamar the technician was very helpful and took his time explaining my warranty on my vehicle. The service was completed in a timely manner. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Theresa Kraft
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11/13/2024 12:00:00 AM | Google
★★★★★ Heather Lynch
Service was pretty streamline and relatively fast. Kind and courteous as well. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Robert Mueller
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11/11/2024 12:00:00 AM | Google
★★★★★ Brittany Price
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11/11/2024 12:00:00 AM | Google
★★★★★ Cheryl Turner
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11/8/2024 12:00:00 AM | Google
★★★★★ LaToya Purnell
Jamar Brown in the service department was amazing. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Greg Snider
Chris with device was very courteous and able to accommodate my questions. Proactive approach to a recent recall determined my Atlas was showing symptoms that needed the service noted in the recall. Chris explained the nature and steps to ordering the parts. I will continue to bring my car to Pohanka for service without hesitation. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Katelyn Elzey
Took my car in for my first oil change service. As soon as I parked I was greeted by a service team member! I received a short video from the service tech going over my car and my service was completed within an hour! Very pleased with my service. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ El Justis
Jason in the service dept is AMAZING! I came in with my new VW and received a warm welcome as well as a detailed description of what was going to be done to my vehicle. I also appreciate the fact that the service dept sent me a live video of what was done to my vehicle. I liked that feature because sometimes anuto servicing can becom | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ allen Faison
Everyone was/is professional and gracious. 10 outta 10 | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Debra Stevens
Great service group. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Stephen Boyd
Fast and efficient service manager | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ April Black
By far the worst experience dealing with the people who work here. Not to mention the quality of their vehicles are absolutely horrendous, and fall apart before the 2nd year is even over. Waited for a part for over 3months, was told they'd call me to let me know my part was in. Then come to find out they've had my part for over 3 we | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Robin “Lily” DeMoss
This dealership is fantastic. They are always friendly and knowledgeable. I think the name of the gentleman who worked with us is Jamar. He was very nice. We highly recommend him. We dropped the car off for a diagnosis. Not long afterwards he sent us a video with sound showing and telling us what was wrong. The problem was fixed that | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Di Hersh
Awesome service, explanation! Highly recommend!! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Sydney Milligan
Everything is always so smooth from check in to the mechanic working on your car. They are great with keeping you informed about the process. They even send a video of what they did during the visit and suggestions! Love Pohanka of Salisbury! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Lori Gibson
Purchased car there and have been getting it serviced there too. I've been in and out for my regular service. Appointments are on time. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Kaylee Leakan
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10/31/2024 12:00:00 AM | Google
★★★★★ Deirdre Matthews
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10/31/2024 12:00:00 AM | Google
★★★★★ Michel Cuilhé
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10/31/2024 12:00:00 AM | Google
★★★★★ Lynn Johnson
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10/30/2024 12:00:00 AM | Google
★★★★★ Sara Duncan
I was greeted immediately and instructed where to park. The young man gave me great instructions after I told him what I needed. Took my keys and they began working on it immediately. It only took an hour to fully service my car. Overall, pleasant experience. Mr Jamar Brown was my Service Advisor! | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ David Pytlewski
Excellent service department — and so easily accessible — no advanced reservations needed | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Richard Bowdle
Jamar was very courteous and kept us updated during our visit. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Drew Schilb
I’ve used Pohanka in the past and have had some less than favorable experiences, however the last few has been much better. The latest experience showed me the dealership has made strides in improving the customer experience. The greatest thing they have done was add A video walkthrough or the car during the service. I would recommen | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ David Maldonado
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10/30/2024 12:00:00 AM | Google
★★★★★ Jamar Brown
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10/28/2024 12:00:00 AM | Google
★★★★★ Seda Design Studio Deb
No issues,,every was fine | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ Shanica Spence
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10/26/2024 12:00:00 AM | Google
★★★★★ Cherie Messner
Chris was exceptional in knowledge, professionalism, personable and kind. He answered all questions, provided facts and didn’t hover while I thought about what he said. Highly recommend VW of Pohanka. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Tiff Purnell
Jamar is very professional and courteous at all times. He displays exceptional customer service every time I visit Pohanka Volkwagen! | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Shauna Harvey
If I could give this dealership 0 stars I would. Terrible customer service. ! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Donald Deraska
Super friendly & excellent service on my Tiguan SEL. They diagnosed problem with my auto stop as being due to battery needing replacement at a fair cost for a dealership & found coolant leak/fixed this under warranty. Really appreciate the texted video showing me where leak was from & explaining battery issue. Their no appointment | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ T Dix
Great! | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Johanna m Bohorquez
Time and knowledge are acutely valuable by Pohanka team. Thank you | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Chelle E
Last night we bought our first VW! Theresa in sales made our process exciting and Max in finance made the purchase a breeze. Thank you Theresa and Max at Pohanka!!!!! | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Melissa Lewis
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10/17/2024 12:00:00 AM | Google
★★★★★ Terry Arrington
It was friendly atmosphere answered my question and also explained what was done and what need to be done | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Stanley Robertson
I brought my husband’s Volkswagen Eos in for an oil change. Great service. Love the video of the car. I was able to send that to my husband so I didn’t have to remember anything. Chris checked the car in and kept me informed with what was going on. Will be taking it back for other work that needs to be done. | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Tayjah D'Aquila
You never have to worry coming to this location, very trustworthy people here! They had my car for about a week for service, the entire time the transparency and communication was top tier ! | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Dave Janaskie
I sited the service department to have a few parts that were ordered from a previous visit. The parts were replaced quickly and are now fully operational. The techs and Chris did a great job diagnosing the problem and performing the final repair. | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Channel Chaplin
Great service and very accommodating. The shuttle service is life saving with little ones. | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Matthew Mathias
Service reps were very knowledgeable, personable and easy to work with | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Eon Jones
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10/13/2024 12:00:00 AM | Google
★★★★★ Julio Ortiz
Very professional and communicative, could not ask for better service | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Richard Donofrio
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10/11/2024 12:00:00 AM | Google
★★★★★ Danny Noble
Very well organized and efficient | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ özgür demiralan
The oil maintenance of my car was done, I left the service, after driving my car for a certain period of time, the lower engine protection part came out, they did not install 2 screws properly, they said they were sending service and kept me waiting there for 2 hours, this was very bad, the service department is terrible. | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Bryan Boggs
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10/7/2024 12:00:00 AM | Google
★★★★★ Brianna Feddiman
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10/5/2024 12:00:00 AM | Google
★★★★★ Richie D'Onofrio
Great experience everyone was very helpful in putting me in a new car! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Christopher Erhardt
Just had the BEST, least painful car service appointment EVER at Pohanka VW! I’ve owned a lot of cars and have dealt with many dealers - NONE have ever come close to this. Greeted by professional service provider, apprised along the way, provided a video of the tech’s inspection. Totally TOP NOTCH! I CANNOT RECOMMEND THEM ENOUGH!!!! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Lynne Smith
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10/5/2024 12:00:00 AM | Google
★★★★★ Sharon Lyons
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10/5/2024 12:00:00 AM | Google
★★★★★ melissa repsher
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10/5/2024 12:00:00 AM | Google
★★★★★ Victoria Collick
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10/5/2024 12:00:00 AM | Google
★★★★★ Tiffany Barry
Always friendly and helpful. They were very accommodating and responsive | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Chas J
The service is professional. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Tek Flyer
Very impressive dealership!!! I took my car in for service and was greeted by Jason. He was very professional and courteous to us. He listened to our car issues and explained the process. He was an outstanding representative for the dealership. The work was completed within a few hours. I am very happy and will use this dealership ag | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Aidan Heidtman
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10/2/2024 12:00:00 AM | Google
★★★★★ Mark Moscowitz
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10/2/2024 12:00:00 AM | Google
★★★★★ Ryan
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10/2/2024 12:00:00 AM | Google
★★★★★ Sharina Jean Yu
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10/2/2024 12:00:00 AM | Google
★★★★★ Jack Bert
Jason did an outstanding job today on my VW Golf alltrack. I'm very happy with the repair of my car at this dealership the staff was friendly and knowledgeable. Definitely I will be buying my next car at Pohanka. 5 star + | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Jmix
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10/2/2024 12:00:00 AM | Google
★★★★★ Mary Weed
They got me in right away. Great communication. Didn’t nickel and dime me. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Cooper Wheeler
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10/2/2024 12:00:00 AM | Google
★★★★★ Betty Garloff
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9/30/2024 12:00:00 AM | Google
★★★★★ Melanie Brandt
Great service! Very informative on what was done and what will need to be done next time !! | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Peter Switzer
Jamar, the service advisor who assisted me with my daughter’s Jetta was outstanding, personable and informative through the tire change. Even when I came back to pick something up at the dealership the Service Manager Kiel was also attentive. Nice waiting area. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Erin Mullen
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9/27/2024 12:00:00 AM | Google
★★★★★ Laura Vernon
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9/26/2024 12:00:00 AM | Google
★★★★★ Megan Brittingham
Great service, Chris did a great job taking care of me. ?¨ | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Sandra Kerstetter
This was my best experience yet. Jason was my service advisor. Do not know who the person was that did the service but he was fast and efficient. Very little wait time. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ LINDA BLAINE
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9/25/2024 12:00:00 AM | Google
★★★★★ Jaime Morais
Kyle, Chris and Pete went above and beyond for me and my daughter as we were traveling through Salisbury for a weekend away. I cannot thank them enough for everything they did to get us back on the road. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Cassie Blanchard
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9/25/2024 12:00:00 AM | Google
★★★★★ Moira Quint
Excellent customer service. I was very impressed by my service advisor Jamar Brown. He had my car repaired and returned to me in a timely manner. Highly recommend! | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Jaime Morais
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9/23/2024 12:00:00 AM | Google
★★★★★ marie carnes
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9/23/2024 12:00:00 AM | Google
★★★★★ David Wallace
Very prompt and professional. Very good information given before during and after the service. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Nathan Sullivan
I’d like to start out I’ve never offered a rating ever. You can check my profile it’s a very minimal but this is an exception. Great experience through and through. Very fair, reasonable a respectful people. I loved every minute of the 2 days I spent here. And special shout it to my salesman. Will. At the end of the day he was honest | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Bethany Roderer
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9/21/2024 12:00:00 AM | Google
★★★★★ Brenda Short
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9/20/2024 12:00:00 AM | Google
★★★★★ Matthew Trone
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9/20/2024 12:00:00 AM | Google
★★★★★ Tamra King
Always very professional and prompt service. Jamar kept me informed on the progress of my vehicle. All the parts I needed were in stock and my car was ready the same day. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Jamie Morgan
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9/16/2024 12:00:00 AM | Google
★★★★★ Dan Riska
Seamless experience. Kingdom was great to work with. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Hannah Morton
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9/15/2024 12:00:00 AM | Google
★★★★★ Mazie Berry
I was very satisfied with the experience. Jason made my car care run in a smoothly time fashion that it didn't require a lot of patience on my part. Thanks everybody, it was a good job. I am happy.. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Jamie Dressel
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9/13/2024 12:00:00 AM | Google
★★★★★ Norah Bennett
Service was very good. Waiting room was comfortable and offered refreshments wish they had a vending area as I went there first thing in the morning pre breakfast , not a blame on them by any means just a suggestion. The staff was pleasant and kept me informed of the whole process and timing. Jamar Brown is an awesome person for that | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ p e
Pleasant experience at a car service center. Unusual!! Items presented taken care of and other work suggested. Not pressured into doing it, just made aware of future concerns. I trust and appreciate the thoroughness of the exam and choices given. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Katie Lembo
Jason was awesome! So helpful and gave me a student discount :) | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Bill Zylstra
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9/13/2024 12:00:00 AM | Google
★★★★★ Linda Roberts
Very nice customer service. | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ BONERFYER
Jamar Brown took great care of me. The men in the service department were also very thorough with video and pictures of my vehicle. This is a very popular and therefore very busy dealership. So I would definitely recommend making sure you have more than enough time. But everybody involved did everything that they could so I have abso | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Tammy White
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9/12/2024 12:00:00 AM | Google
★★★★★ Katie Mason
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9/12/2024 12:00:00 AM | Google
★★★★★ Linda White
Always great service at Pohanka vw! | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ andrewlene tutt
I brought my car for an oil change and to address some other concerns. I can truly say that Chris and his team were courteous and followed thru with resolving the issues with my car. Chris explained everything in a clear manner. I love the fact that the technician video taped and forwarded his findings and it's proposed remedys.Pohan | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Calvin Thomas
Great | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Michael Gordils
It’s was great fast and comfortable for me and daughter love the experience of being treated with love | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Surender Kothakota
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9/10/2024 12:00:00 AM | Google
★★★★★ Jeffrey Hemminger
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9/10/2024 12:00:00 AM | Google
★★★★★ Millie CREBS
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9/10/2024 12:00:00 AM | Google
★★★★★ Kathleen Forrest
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9/10/2024 12:00:00 AM | Google
★★★★★ Naomi Knight
Jamar is the best! He managed my service visit. He took care of business with professionalism and in a timely manner. I was given a great loaner car too, much appreciated. Pohanka of Salisbury really cares about their customers. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Jo Sampson
Customer service is amazing! I love the concern the staff shows for the customers comfort. They are so nice and yet professional. Keep you informed about your vehicle also. Love the video that was awesome!! | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Hubert Cooksey
The service advisor Jason Manuel really communicated information on the repairs to my vehicle in layman’s terms. He also was spot on about the time the car would be ready. He is an asset to the service team. He earned my business | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Deanna Zakes
Prompt service! Friendly and reasonable price. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Bill Patteson
Very nice people, very helpful during a stressful situation. I recommend this group. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Jennie Hastings
After having a stall issue with my car the service department had to work to determine the issue since it threw no codes. They couldn't replicate to problem either. After 2 days working with their ve experts they determined the likely cause. The service tech was friendly and informative. Just got my car back and I noticed that the en | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Tywan Fooks
They Get Right Every time ???????? | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Rockvillejosh
I want to thank Jamar Brown of Pohanka Volkswagen in Salisbury, Maryland for the truly outstanding customer service he provided me today, when I encountered a car issue while on my way home from vacation. Jamar expedited my service visit even without an appointment and on a Saturday. In a short time the issue was resolved and I was b | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Brittany Airz
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8/24/2024 12:00:00 AM | Google
★★★★★ Theresa Queenan
Experience was great! Mr. Jamar Brown was very professional and efficient. | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ James Kessler
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8/21/2024 12:00:00 AM | Google
★★★★★ Michael Downing
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8/18/2024 12:00:00 AM | Google
★★★★★ Ana Gonzalez
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8/18/2024 12:00:00 AM | Google
★★★★★ Dennis Dunn
Your rep Liz is a rock star. Knowledgeable , helpful, friendly, patient and no pressure to buy on our first visit. Once we decided that the vehicle we had selected was the best choice, she worked with us to get the best price that fit our budget. All the staff was a pleasure to deal with. I highly recommend Pohanka VW of Salisbury. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Nina Quinn Wahl
I appreciate the friendly and professional service I experienced when having my car serviced at Pohanka VW today. Mr. Mumford is very efficient and knowledgeable. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Jenkins Jenkins
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8/17/2024 12:00:00 AM | Google
★★★★★ Alexander Tebo
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8/16/2024 12:00:00 AM | Google
★★★★★ Kathryn Stockhausen
Fixed my VW Tiguan when I had to unexpectedly bring it in on a Saturday. Excellent customer service from Chris - communicative, polite and professional, found a loaner car for me last minute, and checked to see if the work was covered under a warranty (it was) I def recommend their service department, and will make sure I check out | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ JANICE PRIMM
MY 2ND OIL CHANGE AND AS USUAL IM IN AND OUT WITHOUT ANY PROBLEMS..I DO LOVE THAT ABOUT THEM! | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Priscilla Diacont
Friendly , quick, greeted me with a smile. | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Michael Melson
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8/10/2024 12:00:00 AM | Google
★★★★★ Maggie Unger
As always everyone went above and beyond to be friendly and informative! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Myra Baker
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8/8/2024 12:00:00 AM | Google
★★★★★ Jill Wells
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8/8/2024 12:00:00 AM | Google
★★★★★ Young Ram
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8/7/2024 12:00:00 AM | Google
★★★★★ Thomas Kimball
Trying to resolve issue with road hazzard tire replacement | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Ms Church
Thank you for always explaining issues and having recommended time frames for upcoming repairs! ?? Thank you, Jamar B for always being patient and your willingness to assist my 80 year old neighbor out with his needs while I awaited my service…you’re appreciated! | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Rob Lopata
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8/5/2024 12:00:00 AM | Google
★★★★★ Joel Jenne
Took longer than estimated but good service and communication throughout. Love getting a video of the vehicle inspection. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Shakira Byrd
Jamar is the absolute best! | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Brett Weinrieb
I want to give a shout out to Hunter, Chris Blanchard, Maxwell, and Dan Fitzgerald for a a very easy buying process. I worked with them for a while to find the exact car I was looking and they were super helpful at each step of the way. Thanks so much guys, I appreciate everyone there!!! | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ SCOTT DUKES
We took our car in for our 40,000 mile service Chris, Jamar and the service group Were really pleasant to deal with. We waited for the car to be completed, which didn’t take long, especially with no appointment. We also was pleasantly surprised at the cost. We were figuring a lot more than it was. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Skye monroe
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8/3/2024 12:00:00 AM | Google
★★★★★ Erica Harrington
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8/2/2024 12:00:00 AM | Google
★★★★★ Sheryl Young
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8/2/2024 12:00:00 AM | Google
★★★★★ Honya Jenkins
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8/2/2024 12:00:00 AM | Google
★★★★★ Susanna Sudek
Very easy to get service and super friendly people! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Jim Hitt
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8/1/2024 12:00:00 AM | Google
★★★★★ Katie Norfolk
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7/30/2024 12:00:00 AM | Google
★★★★★ Christina Whitwell
Great as always! Thanks for the A/C repair and friendly swap out guy who brought me the loaner vehicle…A+++ coordinating, Mr. Chris | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ diana phillips
As always the service at Pohanka Volkswagen is terrific! They do a thorough job and even point out things that need attention that you weren’t aware of. The personal are always polite and well dressed and an attractive, comfortable and well stocked waiting room is certainly appreciated. Thanks VW | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Marcia Bradley
Person was very good. Appreciate everything he did | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Faryn Muir
| Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Jane Moore
Pohanka Volkswagen of Salisbury was rhe only authorized VW dealer who was able to diagnose and repair an intermittent EPC warning light issue on a recent roundtrip 1200 mile road trip from New Bern, NC to Oakdale, NY. The service manager immediately offered to have us bring our VW to their shop. We had to be towed fifty miles north | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Benji DaGoat
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7/25/2024 12:00:00 AM | Google
★★★★★ greg kirsch
Very pleased with the prompt attention to my issue. Excellent communication and follow up by Jason. Thank you | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Nick Cinque
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7/25/2024 12:00:00 AM | Google
★★★★★ Marianne Harvey
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7/24/2024 12:00:00 AM | Google
★★★★★ Sheila Young (Sheshe)
Love the service department Jamar and the service technicians and the Sales department make you feel like your walking into a family members home thanks everyone one for making my time will spent. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Benita Copes
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7/23/2024 12:00:00 AM | Google
★★★★★ Andrew Campbell
I was very impressed with the professionalism and courtesy of the service department. All services were explained thoroughly and the work was impeccable. | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ realz100_212
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7/20/2024 12:00:00 AM | Google
★★★★★ Kim Blake
Great service here today! Everyone was very friendly and efficient. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Darlene Taylor
Jamar was wonderful! It was my first time at Pohanka Volkswagen and he explained everything, gave me all the options and allowed me to choose how to move forward…the service was excellenr! Very Quick and Courteous!! | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Karen Dunn
Jamar met me at car and was amazing. Kept me updated on service and called me when done. Even got the car washed | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Sheila Warrington
| Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Ramah 1
Loved everything about the dealership! Walked in to get 24 Jetta Mr Keith had all of our information on standby even though he hadn’t heard from us in nearly 3 days. The car was detailed beautifully and no complaints | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Mary Frances Vacca
I was able to schedule my first appointment for my Volkswagen Atlas Crossport through the Volkswagen App. It was easy. I pulled into the Service Bay at Pohanka Volkswagen and was immediately greeted by Jamar Brown who was so friendly, professional & told me all about what will happen at this first visit. He took pictures of my car to | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ chris evans
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7/18/2024 12:00:00 AM | Google
★★★★★ Marissa Hyland
| Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Sally Russell
The service was amazing. Jamar was so courteous and professional. My problem was resolved completely. Thank you so much.. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ J. Tollgaard
Excellent service, nice dealership and tasty coffee ? Even a video footage of the car and what has been done! I would have given 6 stars! | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Amy Hedger
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7/18/2024 12:00:00 AM | Google
★★★★★ Mark & Patricia Holmes
| Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Vivianr Augustin
| Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Sarah Lopez
The customer service was fantastic. Jason could not have been more professional and customer service oriented. He answered my questions and kept me updated. Highly recommend! | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Tee C
| Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Paul Bilenki
Everyone was very helpful, and Kingdom did all that he could to find the right car for me and my wife. | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Christian Carvalho
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7/12/2024 12:00:00 AM | Google
★★★★★ Blake Carlisle
| Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Mook
Scammers and liars. Service advisors are shady and manipulative. Didn’t even come back and get my 2nd free oil change that came with my new car. First one was a nightmare for sure. | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Jaden Brinckerhoff
Yea, nope never again. | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Sandi Nickerson
Keith was very helpful during my car purchase process, and made it very easy going. A great salesperson to work with! | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Kim Shreeve
Pohanka Volkswagon was amazing! I had a recall and they handled it quickly and professionally! I love the shuttle that took me to Panera so I could work and have lunch while I waited! They picked me up when my car was finished! | Read Full Review
6/18/2024 12:00:00 AM | Google
★★★★★ James Hennessy
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6/17/2024 12:00:00 AM | Google
★★★★★ skyduck1
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6/17/2024 12:00:00 AM | Google
★★★★★ Larry Aldridge, Jr.
Great service! | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Bonnie Bloxom
Chris Mumford was very helpful and courteous. When I pulled up to the service center Chris came out to my car, asked what I needed and took my car to be serviced right away. | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Jean Max Julceus
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6/17/2024 12:00:00 AM | Google
★★★★★ Erica H
Pohanka of Volkswagen, Salisbury MD, always gives excellent customer service. Jamar Brown was kind and extremely helpful. | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Kimberly Maddox
| Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ P.R. Hatillo
| Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Jean Colin
They have good customer service and they fast on the service | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Tammie Tindley
I was very pleased with Kingdom my salesman he was nice and kind helped me out with choosing my vehicle l give him 5 stars | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Steven Culver
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6/10/2024 12:00:00 AM | Google
★★★★★ Thomas Bell
The customer service folks were very pleasant and the work was done quickly. Jamar is always friendly, knowledgeable and helpful. ?? | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ tiggersuze
Another great experience from Pohanka VW for servicing my VW Passat. This morning numerous alerts lit up on my dash, so my husband and I drove separately to Pohanka VW after work and figured we would have to leave the car and come back tomorrow or whenever it would be ready. We arrived a little after 5:00 and our tech actually stay | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Geoffrey West
Great service. Very professional | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ George Lancaster
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6/8/2024 12:00:00 AM | Google
★★★★★ Rich DiFilippo
Tech was very helpful. Quick service. Jamar was great | Read Full Review
6/7/2024 12:00:00 AM | Google
★★★★★ andrewlene tutt
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6/5/2024 12:00:00 AM | Google
★★★★★ Danica Rogers
My service at pohanka today it was great | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Multi Line Financial Services
| Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ William Misita
Always fast and competent. Chris was very helpful | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Brian Carey
Fast convenient | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ mickey budd
Jamar was personable and knowledgeable and kept me informed during the entire process | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Lauren Spies
Had a great experience went there looking for a family car and left with the 2024 Atlas! We are super grateful for all the help! | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Larry Coffey
Multiple car services performed due to inoperative roof on 2015 EOS. Repaired front and rear hood latches due to rust. Repaired leaky head gasket. 70 K service. Intake manifold problem diagnosed and Repaired. Kept for several days but was informed each day of status. Informative videos by the technician. Great experience all a | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Wayne E Courtney
Midway on our 3 hour trip to Ocean City our Tiguan began shaking when accelerating. We called Pohanka Volkswagen and spoke with Jason. He told us to come right in. Driving slowly, we arrived and Jason thought he might know the problem. He got us right in and after diagnostics they fixed the problem. It took some time but the even be | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Amy Cannon
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5/31/2024 12:00:00 AM | Google
★★★★★ zurita Calderon-perez
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5/31/2024 12:00:00 AM | Google
★★★★★ Andrew Miller
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5/30/2024 12:00:00 AM | Google
★★★★★ Michael Rosenthal
| Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ george drzewicki
Excellent service | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Christina Bowie
| Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Dan Glass
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5/28/2024 12:00:00 AM | Google
★★★★★ april kidwell
| Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ roslyn henry
Keith was amazing helpful and explained everything well for me as this is my first time buying a car as an adult. everyone was super friendly. | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Sydney welch
| Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Natthanicha Mueanprasroeth
Very good service from the sales person name keith.. I appreciated his service. Very satisfied customer . Highly recommend… thumbs up !!! Keep up the good work. | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ ben c
Great customer service... got there late on Saturday... they still helped us even though it was time to close... thanks so much... great team | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Erika Nelson
Jamar was nice enough to let me know where to go when I found him outside lol and took good care of me and my blue bell! | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Roxana Laguerre
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5/21/2024 12:00:00 AM | Google
★★★★★ Lee
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5/21/2024 12:00:00 AM | Google
★★★★★ A B
My entire purchase experience here was great. I was taken care of via the online process, and when I showed up in person to complete the deal there were no surprises. I have had to deal with the dealership several times due to my home State taking awhile to process the newer tag, and each time Sam in finance has been awesome! This is | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Adrianna Brewton
Keith was amazing!!! He made the process so easy and definitely calmed my nerves. So glad I got to buy my first car from him! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Dee Jones
The staff and service here ate excellent. We were greeted immediately and were kept informed throughout our visit, which was completed quickly. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Cindy Twilley
Mr Manuel was amazing helping me with the service I needed for my Atlas. Highly recommend and appreciate all of the ones worked on my car. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Evan Shatney
Great service, love my new vehicle! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Terry Cohen
| Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ jacqueline walker
I was greeted with a smile as soon as I drove. Everything was explained in detail and everyone was friendly!! | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ patrick balogun
| Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Laurie Anderson
Kingdom was very knowledgeable, friendly and a pleasure to deal with. | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ James Giannini
The service and professionalism here at pohanka is superb. They are extremely knowledgeable, thorough and professional. Jamar Brown went above and beyond giving me A++ customer service as he always does. Even as extremely busy as they are they take the time to give you their full attention and complete attention to detail. The techni | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Gabriele Cooper
The most awesome service!! | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Joshua Fields
Prompt, responsive communication, no pressure. Highly recommend. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Jeremiah Purnell
| Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ collins obeng agyare
| Read Full Review
5/7/2024 12:00:00 AM | Google
★★★★★ Nattile Clarke
Excellent service reps. Everyone is polite, helpful, efficient. Best service experience yet. | Read Full Review
5/7/2024 12:00:00 AM | Google
★★★★★ Stephanie Williams
Service provided was exceptional. No complaints. | Read Full Review
5/5/2024 12:00:00 AM | Google
★★★★★ Todd Becker
Excellent , very fast, reasonably priced replacement of windshield wipers. | Read Full Review
5/4/2024 12:00:00 AM | Google
★★★★★ John Cox
Not only did they have the best price for the vehicle I was looking for they delivered it to Richmond at no additional charge! Liz was excellent to work with and the overall experience was great! | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Jim Hammond
Great service! In and out quickly! | Read Full Review
5/1/2024 12:00:00 AM | Google
★★★★★ Carol Wellinghoff
Very good communication. Car was ready in a timely manner. Friendly staff | Read Full Review
5/1/2024 12:00:00 AM | Google

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