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Executive Volkswagen of North Haven

Executive Volkswagen of North Haven

★★★★★(200)read reviews
444 State St, North Haven, CT 06473
(866) 955-3533 Ask About Our Service Specials!
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Service Offers

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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    $29.95 Off Spring Service Special*Click Here for Details
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    $10.00 Off Front Wiper Blade Replacement*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    $17.50 Off Genuine VW Battery and Installation*Click Here for Details
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    $32.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $27.50 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 7:30 AM - 2:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Rene Ruggiero
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Michelle DellaCamera
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Geremy Schulick
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Marc Champagne
    David and the Executive team were very helpful, and made the buying experience easy and stress free. Thank you. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Keiter Tolentino
    Marlene was great in coordinating my 20k vehicle service! I was able to resolve some GPS issues as well with some of the recommendations provided. Received notification as soon as my vehicle was ready for pickup. Thanks! | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Duran Gonzalez
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Helen Schaefer
    My recent visit to Executive VW went very well. Marlena provided me with a ride home while my car was serviced. Alan drove me home and picked me up when the work on my car was complete. I am very happy with the work that was done on my Golf Alltrack . | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Bonaldo
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Zay Amsbury
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ David Reihl
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Marc Feda
    Amazing experience. Everyone at Executive from Eleanor in sales to Dexter in business office were top notch. Very knowledgeable and helpful making the buying experience both fun and easy. I would highly recommend this amazing team. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Felipe Oliveira
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Dan Drago
    Nice staff, no haggle pricing, no pressure. Good experience, highly recommended. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Kilham
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Sally Katz
    When I called with a problem they immediately helped me. Knowing that you can trust the people who work in a service department means everything. | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Ms. Jessica D. Nicholas
    | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Egan
    Marlena and Chris provided great service as always! I was able to wait while my car was being serviced. They were friendly and professional! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Nadine Siering
    Jeremy was fantastic. He was very easy to talk with and a great sense of humor. Love my new vehicle and it was a pleasure doing business with Volkswagen of North Haven, Ct and Jeremy ?? | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Michael DePonte
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Michael Tran
    Great service | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Bruce George
    Customer focused service. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Kayleigh Fogliano
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Olcay Yavuz
    Very caring and professional service | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ artie218
    Executive VW of state street Hamden was one of worst experiences ever at a dealership , they were incompetent in getting an easy straight up buyout done that took more than one visit just to sign a few papers .. Chris then promised free maintenance because of it and then later lied sbout offering it .I will specifically warn everyone | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Catherine Coppola
    Top notch service department with Tyler as manager. Great group of people | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Paul Turci
    Recently, my car broke down on I-95 in CT. As anyone who has been stranded unexpectedly knows, this is a frustrating experience. To my great relief, my frustration was eased substantially by the staff at Executive VW, specifically by Marlena in the service department. She was calm and very knowledgeable about my VW Golf. She understo | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Antonio Collins
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    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Bettina Thiel
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    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Justin Pileggi
    Another smooth lease transition thanks to the great team at Executive VW. Our neighborhood VW dealer for over 20 years and I still feel special when I go there. Scott, Chris, Elenor, and Dexter all helped to make it a painless experience. I would 100% recommend! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Maroney
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    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Lin na
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    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Tiffany
    Service department is awesome. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ pat parillo
    Skip and the service team are great. Good and clear communication. Much appreciated | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Rondell Butler
    It was a great experience from the time I walked in and greeted by the service manager and the communication. Great experience Z | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Todd Grubham
    Easy online scheduling, continuous communication and friendly concerned staff, can't say enough about them and previous service visits. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Mike philhower
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    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Payton
    Great | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Anne Diamantini
    Friendly and professional! We have learned to trust Skip, Tyler and all the mechanics on their team to keep us safe while on the road. We appreciate the videos the mechanic sends to showcase the work completed. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Jakubisyn
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ shakeemia white
    Service is always good with excellent customer service | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Wendy Eurell
    Buying my new Tiguan was a pleasure. Dave, Chris & Dexter made the process of purchasing my new car seamless. Excellent customer service, thank you! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Karen Howard
    Good experience as always. Staff is friendly and professional. The mechanic that worked on my car sent a video summary of the parts replaced and explained the repair. This is a very good dealership. I will definitely return when I need service. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Chris Downs
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    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn Haynes
    I always come here for an oil change and have always been offered a shuttle to work thats probably less than 5 min down the road. Has always been a welcoming experience well not my last visit. She said im only getting an oil change they dont offer a shuttle said i could wait, but i had to go to work and have always been offered a shu | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Taylor
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Anthony De Lucia
    This was my third time leasing at Executive VW and it's always an easy process. David has been my salesman each time and he does a great job of explaining everything and making sure you get the car that's exactly what you're looking for. The whole staff are super friendly and I've never had any complaints. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Gianna Santangelo
    Go VW of North Haven! Thank you Skip and everyone in the service department for providing excellent service when my car wouldn’t start! They were very accommodating of my busy schedule, took care of everything and kept me in the loop throughout. Car troubles can be stressful but Skip and his team did an excellent job making the entir | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ B G
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Diane L
    The one appointment/errand I don’t mind going to. The service area runs so efficiently including realistic wait times. Waiting area is comfortable, has plenty of room and phone chargers! As always, the service area administrators are a pleasure to deal with. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Marc Carson
    The team was welcoming and great to work with. Thanks to all involved! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ellen Faller
    Always great service! I've been coming here for ages and will be back! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Mito Mardin
    Excellent work and excellent location | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Medbery
    Great experience | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ M S
    Great experience. Friendly and professional from beginning to end. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Paula Pascoe
    Timely, professional, and reasonable. Brian Foley rocks! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Bill Ellis
    Wow. An absolute master class in TERRIBLE sales. I have purchased several cars across America and have never before felt unsure or unwelcome by a dealership. From the get-go it felt like I was in the wrong place. The dealership was refusing to accommodate my pre approval and even turned down an $18K check for a down payment because I | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Josephine Bourque
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    2/22/2026 12:00:00 AM | Google
  • ★★★★★ scarlet atieno
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    2/22/2026 12:00:00 AM | Google
  • ★★★★★ DeWayne Pitts
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    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Catie McMahon
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    2/22/2026 12:00:00 AM | Google
  • ★★★★★ David Cooper
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    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Joe Capuano
    Very efficient .Front Desk goes above n beyond. Skip n Marlena r a pleasure… | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Corbin
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    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Lawrence Bozzuto
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    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Zachary White
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    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Jan Voland
    Great experience with the service department as always!! | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Paul Perez
    Overall my experience was great. Great staff. I was in and out in a timely manner. The only thing that I didn't like was the fact that they wanted to charge me $79 each to change my pollen filter and engine air filter. I bought each one for less than $20 and installed them in less than 5 minutes... | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Hualin Li
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Ilana Wistinetzki
    Everything went well. Marlena friendly & efficient as always. The battery was replaced, the car is back in service ?? | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Yolie Gibbs
    I have all positive reviews for Executive Volkswagen of North Haven. From setting an appointment, dealing with the staff at the service desk and the service technician, very professional. I love the video review of the inspection of the repairs needed to be done to your vehicle. The cost was cringey for the repair but I was given wha | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Capriola
    It was my first time using the service department of Executive Volkswagon of North Haven sincei just moved to Connecticut and they were amazing, very professional and pleasant to work with. They took my car in at my appointment time which was great because other Volkswagen dealerships love to run not on time, extremely late with your | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ nuris conlan
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Mark H
    Traded my Altima in for a 2025 Taos. Loved the buying experience. From sales to financing. No pressure. I’ve had my Taos for 1 year now and still love it with no buyer’s remorse. A great dealer all around !! My first lease. Was underwater with the Altima and they worked the remaining negative equity into the new lease payments. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Derek Lunghino
    This was a regular service for my GTI . Fair price , IT updated , all good! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Audra Paganelli
    This was my first experience with Executive Volkswagen’s Service dept and I was very pleased. Marlena, my Service Advisor, was so friendly and helpful. She explained exactly what was needed re: maintenance based on the mileage of my car. I was able to schedule my service appointment online for the following day, which was so conveni | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Sam
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Catherine Coppola
    This is my third vw I have nothing but good things to say . The services department under Tyler is outstanding. Skip one of the service advisors is very knowledgeable. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Greg Sorensen
    Great experience here. No complaints! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Mike Gormley
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Raheem
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Georgianne Hahn
    took me on time, performed service and i was done | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Verne Gill
    Executive VW were great. My battery was down and since it was on warranty they replaced it. Collin was really good at keeping me informed on progress. Thanks VW | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Carolyn LOSTY
    Fantastic experience. David has been my salesman for a bunch of years now leasing cars. He makes everything easy and smooth. Everyone i come in contact with in the dealership are always professional and friendly. Easy in and out. Thanks David. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Justin Valles
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Christian Diaz-Caez
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Eileen Quinn
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Megan Keenan
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Buzz Schwartz
    They were ready for my VWAtlas when I arrived and the work was done quickly. Marlena Anzalone solved a problem with my Fob while my auto was being serviced. Everyone was friendly, professional, and accommodating. I left pleased and happy. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ David Cuadrado
    Just had my wife’s Tiguan serviced 2 days ago. It was smooth from walking in to picking it up. No hassle and good communication. Marlene is always easy to talk to and even applied a discount before I brought in my coupon. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Armani Ortiz
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Paul DiGrassi
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ MICHAEL PETRESCU
    Great service, great people! I recommend Executive VW to everyone interested in having a reliable, well maintained car!!! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ HH Perkins
    Always a pleasure working with Skip and Collin. They do fantastic work. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Roberta Schwart
    Service department staff are always super nice and very professional. Attention to detail from drop off to notification of issues to resolving of those issues. I’m a repeat customer always happy with my experience there. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Christopher
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Magdalena Capasso
    Great staff and efficien service. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Ted Drzyzga
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    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Bobbitt
    Great work on my latest repair needs. I think labor cost is a bit high though. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Anonymous
    I went here because I lost the Key to my car but they wouldn't help me because I couldn't show them my registration because it was locked in the car. when i told them that they pretty much said not my problem. I tried to Secluded a appointment and they kept giving me the run around so i went to a different dealership. Got me in that | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ rian ennis
    I just purchased my second car with VW North Haven. This purchase was as enjoyable, if not better than the first. Alan was my salesman. He was very knowledgeable, and great with communication. He followed up many times to make sure I was happy with my new purchase. Scott and Dexter were both great to work worth as well! Everything wa | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ chandra major
    Always great service and friendly staff! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Chris Brockett
    David and Dexter where fantastic | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Brady
    Everyone I interested with was very professional, helpful and polite. Eleanor was great in helping me find the best vehicle in my price range and helped all the way through the process. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Yale Volleyball
    Easy breezy, always nice people, always willing to answer any questions. -Kevin | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ John Battista
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Tolmie
    Great experience as always! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Leslie Jamieson
    Great service department. As soon as I walked in the door Skip already knew who I was and had my service record already processing. Wonderful customer service. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Ann Datunashvili
    We have had multiple cars through this dealership and keep going back since the service is always timely, that staff is courteous and helpful and the price is fair. Would recommend to friends and family. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Marissa Valenzuela
    Great service like always at Executive. I had Skip for an advisor and he explained everything very well. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Kathryn White
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Angela Ruggiero
    Trustworthy service and great hospitality | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ James Kosek
    This group is always helpful with my needs and very pro-active in providing information and timely completion of my service | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Stekl
    I’ve been nothing but impressed with the service I get at this dealership. I have been bringing my Atlas to them for both regular maintenance and repairs since shortly after I purchased it from another dealership. Initially, I came to Executive for the location/convenience, but stuck around for the topnotch service. The service advis | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Warren Beardow
    Skip Scanlon and the techs were very thorough and professional. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Linda Bradanini
    Always a good experience at Executive VW in North Haven. Pleasant workers! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Sullivan
    Very accommodating and wonderful service | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ jeffrey griffin
    Perfect service visit as always | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Brian Luzietti
    Marlena made this visit 100% positive. I was a little bummed that I needed to pay $108 just to have a mechanic screw in a loose plastic piece beneath my car, but that has nothing to do with her. My plan is to use Montessi’s service department for all of my cars needs. See you soon. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Dom Paturzo
    Problem solved within half a day. Marlena was very helpful. Courteous, pleasant and very knowledgeable. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jonayet Nishat`
    Good service and very quick | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ david morin
    Great service department | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jessica M
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Sean Ryan
    Extremely good dealership - Run by a great group at Executive, big thanks to Eleanor. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ JOYCE V
    Excellent service Excellent Staff | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Brian Ibarra
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Glenn-Nadal
    Representative , was very professional. His name may have been Collin. I don’t have my paperwork with me. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Gary Brown
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Odell
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Chaimae Elidrissi
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ amyy joyy
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Joselito Sanchez
    I have no comment with the staff who did the repair, the person who supposed to inform me as a.customer, about the loan car if my vehicle stays in the repair shop for more than a week, he doe not know how to provide proper service and proper communication. I f I did not call the Volks company , I will never know about it, then when I | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Lindsey Wilber
    If this was purely based on my experience ce with sales and parts (bought a charger converter), this rating would be 5*. However, the service department is drastically lacking. I love executive auto group. I’ve bought all my vehicles as an adult from them (executive Honda being the best). I’ve always had great experiences and help i | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Lillian Diaz
    I have come to this location for a few years now for car services never had any issues at all until this November. I brought my car because it was turning off on me. Marlena Anzalone told me it was my alternator. They put a new one in, charge me $2,235.60. Two days later my car was doing the same thing again turning off. I call and s | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ alex gallardo
    Excellent service, very detailed with the problem the car had with video of it and explanation. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Julio Perez
    Staff was professional | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Susan Pomarico
    I had a great experience at Executive. They took care of my car like it was there own.. the Service staff was friendly and kind.. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ bettehead bettehead
    I have had good experiences with executive dealers in the past. I purchased a vehicle here in February 2024 and have been back for snow tire changeover as well as replacement under warranty of a defective module. Each visit was smooth Pleasant and efficient. I particularly like the ability to book an appointment online and communicat | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Susan Murtha
    I love that they keep all my records, inform me of what's needed, estimate the time, and do the service well! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Courtney McGinnis
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Dean Voisine
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Grantham Schlagheck
    Great experience after buying my car from there and bringing it back for service. Quick oil change where I left for a few hours to get stuff done and came back earlier than expected and it was already done. Will continue to go back. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ molly marion
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Gerard Casanova
    Friendly and professional staff all around. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Nate Maxwill
    Great service. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Tomassi
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott T
    Best dealership ive been too ! Its not often you go in for service and they actually tell you that you dont need a certain thing done and can wait till next oil change. 99.9% of dealerships wouldnt do that and just would just take the money. I went for an oil change and it was fast and done within the hour. The dealership inside is a | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Pepe
    Very smooth and quick process for my car service. Very positive! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Bonnie Muller
    Jeremy was easy to trust. He was extremely patient with our concerns and forgetfulness. The paperwork process was tedious / electronic signing slows things down if paperwork is ready to sign. We are very pleased with our purchase. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Rossi
    I had an amazing experience buying my new car here. Dexter, Jeremy, and Chris were all incredible to work with. They were professional, knowledgeable, and genuinely friendly. They made the entire process smooth and stress-free from the moment I walked in. Highly recommend working with them and buying a car from this dealership. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Carol Annette
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris J
    Edit: The dealership’s response only proves my point: instead of taking responsibility for damage that existed before delivery, they shift blame to the customer and only offer the solution that best suits them (because it's free) — ie. use the same vendor who caused the issue in the first place. It doesn't matter if I noticed the da | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ anton neureiter
    Got a fast appointment for my car service | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Makayla Pugliese
    ?????????? Outstanding Experience at Executive Volkswagen! My husband and I recently bought out our lease, and we couldn’t be happier with the experience. David (our salesman), Chris (the sales manager), and Dexter (business manager) all went above and beyond to make the process smooth and stress-free. David was incredibly helpful | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Shirby Grayson
    Very very nice employee check me in.They knows my name as soon as I walk through the door | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Mosher
    Excellent service department; efficient, friendly and knowledgeable staff! They are always very helpful and do great work! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Johannes Popp
    I bought a car about a year ago at Executive Volkswagen North Haven. The staff is very friendly and well organized. For the 1 year maintenance, I was able to book an appointment online. While I was waiting, I was offered an office to work. I highly recommend this dealer and the staff. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Nick Donofrio
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    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Peiwen
    Didn’t plan to return after my first experience, but when the engine light came on just few weeks after the checkup and oil change here, I went back for them to take a look. They fixed a connector issue at no charge, and I appreciate that. Updated my rating from 1 star to 3 stars. -------------------------1st Edit------------------- | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Mike N
    Please dont hesitate to purchase a vehicle here. Jeremy in sales is incredible and really went out of the way to get me into the right vehicle. He never gave up even though I tend to be a tough customer. I decided on a CPO 2024 Atlas. Everyone that I spoke to was respectful and kind. I never felt pressured or rushed. Jeremy, th | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Steven Singh
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Wen
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ sophia braverman
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Ryan L
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ zereiland
    Alan and the whole team were great. Friendly, informative and made the entire transaction smooth and stress free. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Jodi Joseph
    Straightforward to deal with, solid value on my trade, excellent service from Jeremy, Chris, Scott, Dexter, and especially Marian! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Shayla Johnson
    I’ve completed routine maintenance on my vehicle at Executive Volkswagen of North Haven. Each time I received reports that the vehicle is in great condition, no issues. Recently, my check engine light illuminated. I scheduled my vehicle for an appointment to conduct a diagnostic. The technician reported the issues and submitted a de | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Tadd Shiffer
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Hyang-Sook Lee
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Carly Hewes
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott Lepre
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Greta Kraszewski
    Skip is great and very informative. I really like the video from the technician and the thorough review of the car. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Paul Erickson
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Tran
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ michael DiGeronimo
    I was in an urgent situation and had to get in and out of the dealership as fast as I could. Eleanor did the research on the car that I wanted and when I arrived at the dealership she already had it ready for me to look at. Everybody was really nice from service to sales to purchase. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Wilderman
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Grizzle
    Without question Skip and his team are the best. Friendly and courteous every time. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jim Palmer
    Car was ready and finished when I expected and the staff was friendly courteous. Thank You Marlena! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Ellen Kannatt
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    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Leticia Otchere-Darko
    Skip was very helpful. Much appreciated. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Goran Gio
    Fast efficient service. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Masahiko Seto
    The technician was reliable and I was satisfied. His video explanation was clear and the maintenance was perfect. Many thanks! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ ??K.
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    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Alex Pellegrineschi
    I recently had the pleasure of visiting VW Executive in North Haven, Connecticut, and I cannot recommend them highly enough! From the moment I walked through the door, I was greeted by incredibly friendly staff who made me feel welcome and valued. The service I received was truly top-notch. Every interaction was punctual and profess | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Morgan Gonzalez
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    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Chelsie Cole
    Great customer service! Friendly staff. Skip was wonderful! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Louise Klutch
    Great experience from beginning to end. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Ginienne Santoro
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    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Paul Kovalsky
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    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Adrianna Von F
    I can’t say enough great things about my experience at Executive Volkswagen of North Haven. I brought my car in with some worrying vibration concerns, and right from the start, Tyler and his team of technicians diagnosed the issue almost immediately. What truly stood out was how important it was for them to listen and validate my con | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ E Wolfe
    All in all good experience for this last round of service. Actually, always have a good experience with the service team for past15 years or so. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian Nadzan
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie
    Good work | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Robert Moreland
    05/27/2025 The dealership continues to impress. I wish I could say the same about my Tiguan. However, after multiple instances of high oil consumption and consumption tests, and despite the technicians best efforts to address the problem it appears that my problem is not an issue in VW’s eyes. 1 quart of oil for every 3000 miles is | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ A.E. V.
    Customer services is great, very friendly and reliable | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Alex Candee
    Had a great experience working with Jeremy on my recent purchase. Will be back in the future. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Porter
    | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Lindsay MH
    I previously left a 1-star review for a recent service experience, but I am increasing it to 3-stars after having somewhat positive resolution. Once Scott stepped in, I was able to get clarity on what went wrong, though I still have concern about the underlying reasons things went wrong. I dropped my car off on Monday for service and | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Maciejewski
    Awful experience with their service departmant. I purchased a VW atlas back in March. I called to make an appointment to have my door seal looked at. There is a whistling noise everytime I drive, and the door doesnt seem to be seated correctly. When I called to make the appointment I ask them MULTIPLE times, should I just drop the ca | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Kayleigh Falcone
    I’ve brought my car to this dealership times over the past year for the same recurring issue, and every single time, I was told there was “nothing they could do.” Not only is this unacceptable from a professional auto repair business, but it also shows a complete lack of accountability and customer care. Each visit, I described the | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Semrau
    I recently purchased a new car from VW North Haven. From walking in the door being greeted by a friendly team to working with Eleanor in sales who made the experience easy and was helpful with all the details of the purchase. Claudia in finance handled the final purchase with a smile and a seamless process. Thanks to everyone. | Read Full Review
    5/1/2025 12:00:00 AM | Google
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