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Mitchell Volkswagen

★★★★★(22)read reviews

416 Hopmeadow Street, Simsbury, CT 06070

(866) 621-3012 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: ClosedSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Lisa Smith
I've gotten service here before, but I stopped by unexpectedly this morning without an appointment. My tire pressure sign went on during my drive to work and I kind of panicked. The service department was so helpful, and even though they were super busy, they made time to check my tires, refill what needed to be refilled, and even to | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Charles Blevins
Mitchell VW is hands down the best dealership experience I’ve ever had. They are genuinely attentive and truly care about the customer experience. I recently had a significant issue with my vehicle, and they went above and beyond to resolve it. The team worked seamlessly with VW to get me into another vehicle without any financial im | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Alyssa Cangemi
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11/8/2024 12:00:00 AM | Google
★★★★★ Devin Savoy
Had a really fantastic experience here! Jeremy and Josh were absolutely incredible. They understood exactly what I was looking to do and were super knowledgeable. I got a beautiful 2024 VW Taos and will never go anywhere else. Smooth and fast transaction start to finish. Impressive! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Simone Lesci
I recently bought my Volkswagen Taos from Mitchell Volkswagen, and the entire experience was top-notch! George, Jeremy, and Josh made the process seamless and enjoyable from start to finish. George, who sold me the car, was incredibly helpful. He listened to what I was looking for, showed me the perfect vehicle, and answered all of | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Allyson Duffy
Very happy with experience. Went above and beyond! | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Tanya Lampron
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9/23/2024 12:00:00 AM | Google
★★★★★ Russ Kadziolka
I, like most others, have had plenty of issues with unscrupulous car dealerships. In my years of interactions and visits with Mitchell VW, they continue to stand apart for excellent customer service. I never leave feeling taken advantage of and I attribute this to the excellent service staff members, right up to Scott their service | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Lorie Zackin
I cannot say enough about the level of professionalism, care, and efficiency I’ve experienced from everyone at VW. From Jeff and the entire service department to Marin in sales, the staff consistently goes above and beyond to ensure a smooth and positive experience. I very much appreciate the attention to detail and the genuine care | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Kimberlee Rackley
Mitchell VW is a paragon of customer service and competence. 10/10, no complaints. We love our new car, and thoroughly enjoyed buying with you. Thanks for everything! | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Paul Collins
Great team in the service dept. A couple of issues with our id.4. Parts ordered, communicated and scheduled our repairs. Off and running with a great vehicle. Thanks to Jeff and the team. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ M Lowe-Choa-Lee
Dear Mitchell Volkwagen management, I just wanted to take a moment to express my gratitude and appreciation for Marin and Josh’s exceptional service during our recent car shopping experience. From the moment we stepped into the store, Marin the sales representative greeted us with a warm smile and a friendly demeanor. Marin took th | Read Full Review
7/7/2024 12:00:00 AM | Google
★★★★★ Shaeley Couture
Amazing experience with them, they were able to fix my car when I had previously gone to the Vernon Volkswagen and they were not able to find the issue two times in a row. Brought it to Mitchell Volkswagen and they were able to find the issue within 48 hours and fix it promptly. Will be back for my future services and thank you Zack | Read Full Review
7/7/2024 12:00:00 AM | Google
★★★★★ Douglas Lubin
I’ve had 5 cars from Mitchell. The service has progressively gone downhill. My last service you didn’t run a basic safety check or fix the taillight after $2600 in other repairs. You fixed my other VW replaced radiator and found while driving you didn’t put coolant in it. I gave you 2 stars because of a better previous track record b | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Jae H.
Prompt and courteous service. Clean facility. Would recommend. | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ mike grappone
Rather not | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ John Lockwood
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5/26/2024 12:00:00 AM | Google
★★★★★ Megan Ferguson
If you are looking to purchase or lease a Volkswagen, do not waste your time at any other dealership and go to Mitchell Volkswagen. I made the unfortunate mistake at going to a closer location where the service was terrible and the sales people were not trustworthy. From my first contact with Mitchell, specifically their Sales Manag | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Conor Mazur
I was in constant communication with Marin and Josh the entire time. I had very specific demands for what i wanted in my TAOS. I made it difficult for them and i they did not complain one bit. They searched high and low for the car i wanted and found the one i wanted. They did it without complaining or trying to move me into a differ | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ kevin albert
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5/22/2024 12:00:00 AM | Google
★★★★★ Anna Kusta
Marin form Mitchell Volkswagen was very helpful and knowledgable in helping me find a car. I told him my specific needs and criteria I was looking for in a car and he delivered outstandingly. I didn't feel pressured into spending more than I needed and Marin answered all my questions clearly. I would highly recommend others who are l | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Catherine Cavanaugh
It was easy to schedule an appointment day & time that worked for us. Our vehicle was ready earlier than expected. | Read Full Review
5/15/2024 12:00:00 AM | Google

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