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Puente Hills Volkswagen

★★★★★(25)read reviews

17110 Gale Ave, City Of Industry, CA 91745

(626) 723-3307 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ rgreg24
They are very pleasant to work with. Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also pleasant to work with. He was very nice. Didn't scare us at all. Will highly recommend. | Read Full Review
2/19/2026 12:00:00 AM | Cars.com
★★★★★ CC
Such incredible service and I didn’t feel forced to upgrade or add additional services. Miguel is very trustworthy! | Read Full Review
2/19/2026 12:00:00 AM | Cars.com
★★★★★ Sabrina Dixon
I had an outstanding experience purchasing my vehicle thanks to Anthony. From start to finish, he was knowledgeable, patient and completely transparent throughout the entire process. He took the time to understand exactly what I was looking for and made sure I felt confident in my decision. He answered all my questions, explained eve | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Zane Wolf
I had the pleasure with working with Christian at the service department to get my car worked on. He went above and beyond and was great to work with, I highly reccomend this dealership. Thank you Christian | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Montxo1975
Had a great experience with Miguel and the rest of the staff. Thank you all. | Read Full Review
1/25/2026 12:00:00 AM | Cars.com
★★★★★ Playboy 51
I finally found a place that I can trust. My Golf R was having a little issue for a couple of months, where the oil pressure light would randomly come on, while I was driving. I went to a few other VW dealers before, but after wasting my time and money the problem wasn't fixed. One of my friends recommended the Volkswagen dealer at P | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ aadler
Miguel was extremely helpful and professional throughout the process of getting a quote for a Tiguan SE. He was responsive, transparent, and took the time to clearly explain pricing and options without any pressure. Even when I decided to pursue a more local option, he remained courteous and supportive. I really appreciated his hones | Read Full Review
1/16/2026 12:00:00 AM | Cars.com
★★★★★ Vivi H
don't buy VW, bad customer service | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ yehouda masjedi
I brought my car in for an update. Christian in service came out and met me at my car. Told him why I'm here. He said I'll be right back. As I'm getting my stuff from my car, he was finished with his paperwork. I ended up going inside for some coffee. Thx | Read Full Review
1/14/2026 12:00:00 AM | Google
★★★★★ Justins
The whole process with Puente Hills VW could not have been any easier or better. Miguel, Anthony, and Lina were all great. They are genuinely friendly, professional and good people. It was a fantastic dealership experience all around. I will use them again and will recommend them to anyone shopping for a car. | Read Full Review
1/10/2026 12:00:00 AM | Cars.com
★★★★★ Rxzyy Topete
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1/9/2026 12:00:00 AM | Google
★★★★★ Edgar Medina
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1/3/2026 12:00:00 AM | Google
★★★★★ sombat4u
Miguel Pedroza is my sales consultant; I don't have any negative comment about him. He delivered my car in heavy rain to my door step. Thank you Miguel for your excellent service I never forget! | Read Full Review
12/31/2025 12:00:00 AM | Cars.com
★★★★★ John J
Thank you to all three of you (Adom / Mario / Gabriel )for helping me resolve my Mercedes upside down situation, which had been troubling me for a long time. With your help, I was able to get a great deal. My family has purchased three vehicles from here, and you’ve always been incredibly helpful. We will definitely be coming back ag | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Luis Loera
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12/13/2025 12:00:00 AM | Google
★★★★★ Irene.quimiro
Easy deal no haggling straight forward and honest sales person and was positive with my request | Read Full Review
12/13/2025 12:00:00 AM | Cars.com
★★★★★ macariosanchez1323
Miguel made the leasing experience seamless and overall great time. Thank you for all your help. | Read Full Review
12/6/2025 12:00:00 AM | Cars.com
★★★★★ Joanna Bocanegra
Where to start!!??! Saw the sign and drive commercial and after giving my paid off car away to my son and in need of something for myself. On a whim my husband and I ended up at VW of puente hills. The Tiguan had caught my eye on the road and now was time to test drive. I said a little prayer to not end up with a “slick sales guy | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Valeria Del toro
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11/5/2025 12:00:00 AM | Google
★★★★★ M Beauty Vietnam
Great services | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Ru Ray
bad customer service | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ George Hung
I see vast improvements since my last service visit. For example, the communication between their service advisors and customers was better. However, when a customer asked to be reached at a specific cellphone number for repair service status and updates, they simply dropped the ball which created a minor lapse in communication that | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ chriswadman57
Fantastic service! While this is not my regular dealership I got a tire pressure warning light while on a nearby freeway so I pulled off and did a search for Volkswagon service. Even though they were very busy the service representative came out and checked my tires, showed me how to re-set my tire pressure indicator and even gave me | Read Full Review
9/14/2025 12:00:00 AM | Cars.com
★★★★★ Erik Torrez
Ahora entiendo por que la gente ya no quiere comprar Volkswagen vine a este dealer para ver un carro y en general todo el personal tiene muy mal servicio al cliente no les interesa vender por eso tienen carros parados por meses la atencion es mala lastima para los puristas que nos gusta la marca este dealer es de las peores experienc | Read Full Review
9/12/2025 12:00:00 AM | Google
★★★★★ Luke Skywalker
Great Sales and service team. Dealership is clean and welcoming, and conveniently located near a Walmart, which is a plus. | Read Full Review
9/8/2025 12:00:00 AM | Google

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