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Volkswagen of Garden Grove

Volkswagen of Garden Grove

★★★★★(431)read reviews
10800 Trask Ave, Garden Grove, CA 92843
(714) 849-4344 Ask About Our Service Specials!
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Service Offers

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    $7.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $5 Off Genuine VW Pollen Filter/Engine Air Filter*Click Here for Details
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    $129.95 Oil and Filter Service*Click Here for Details
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    No Charge Battery Test*Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    No Charge Tire Rotation*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: ClosedTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: ClosedSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Jill Ragee Downing
    Ryan S from sales was exceptional! I brought my 2018 VW Beetle convertible in to be fixed because the engine light came on. Ryan S made me a deal I could not refuse! He offered to cover the service fees of over $1400 to fix my 2018 VW Beetle convertible and get me into a vehicle of my choice as a trade which ended up being a sporty 2 | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ daniel harp
    Right from Check In it was a great experience fast and Very awesome employees. Thank you so much | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Kelly
    Great service from VW of GG. Really liked the video from the mechanic explaining what he found and did. | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Jeffery Olson
    Great quick and thorough sevice | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Eileen Asahi
    My friend who also has a VW buzz had service at the GG service dept and highly recommended it so I did as well. I purchased my VW buzz one year ago at the Huntington Beach dealership which didn't handle VW anymore. I had a problem with my rear seat not clicking into place (turns out something was stuck in the track (probably a gran | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Jenny Warren
    My car was completed quicker than previously thought. As usual, my experience at Garden Grove Volkswagen was wonderful! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeanette Nguyen
    | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Ibrahim Majoo
    | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Luvin Our Life
    Great experience, we were well taken care of! | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ wendy malesic
    | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ Joe Leon
    I have been here twice and unfortunately the service department lacks in a few areas. They are not the best at communicating what is going on with the vehicle. My vehicle was there for a whole week nothing was done to it besides a check engine light issue. I had to consistently check the status on what was going on with my vehicle wh | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ Kyle Albert
    | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Savannah Isbell
    Great service! | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Nhu Hong
    | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Sang Kim
    | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ d
    | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Martin Lemus
    | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Martin Lemus
    | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Kristina Cruz
    Watch out for Rene Flores as he is not military and or female friendly. I called regarding issues with work done to my vehicle last year and looking for advice and support instead. I received unprofessional service as he was using profanity instead of listening to the situation and offering helping solutions to the issues. I was nev | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Jacob “J-Cup” Campbell
    It was easy, I scheduled the appointment online, got there early and they took the car early. The lady at the desk was very pleasant and helpful. I have an ID4 so I was there for the yearly check up, took about an hour and a half, i did have an option for Lyft home and back but decided to wait there. The wait was comfortable and ther | Read Full Review
    8/24/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Hendrickson
    Want to say a big thank you to Jorge from the Service Department at Volkswagen. I've had to bring in my car quite a bit the last few months and he's been really helpful and understanding. They are always swift and communicate well! | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ IN714OC
    Service dept. was great took care of all the recalls an my vehicle and also worked with me on the price on other things. | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ DAVID DOAN
    I brought in the Jetta for brakes inspection. Very courteous by Ariana. I picked the car same day. Great service. Definitively, coming back here in future. | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Natalie M
    I came here to re-lease another vehicle because the experience at Irvine/lake forest was for the birds. Scotty was really nice and got me in and out because sticker is quicker but I am appreciative of the lease amount. I just had my first service and few recalls. They said it would take a while but they got me out of of there with | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Jimy Ruiz
    Celso is the man! I drive from San Diego just to have my Volkswagen serviced with him. He's always helpful, keeps me updated, and makes the whole process easy. You can tell he really cares about his customers. I wouldn't take my car to anyone else. Highly recommend Celso! | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Erica C
    I took my car in for an oil change and to have my A/C checked because it was blowing warm air. My service advisor, Jorge, was extremely informative and communicative throughout the process, especially when I called to check on the status of my car. He also provided honest, transparent advice about future services my car may need with | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Wes Graves
    | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Marie Santos
    Amazing customer service the staff greeted me with a great attitude "celso & the team" and took great care of my car .kept updated me the whole time.Highly Recomended?? | Read Full Review
    8/15/2026 12:00:00 AM | Google
  • ★★★★★ Guadalupe Saavedra
    Buen servicio y buena atención al cliente | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Osman Sayed
    | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Eric Thayer
    Always good service and friendly people. Not like South Coast VW. They are so rude at South Coast VW ! | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Arunkumar Muthalampet
    | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Plug In To Excitement!
    We bought an ID BUZZ in early 2025. Soon after, our dealer closed and VW of GG became our store for service. They were very thorough in confirming and accurately diagnosing the issue. Immediately the parts were ordered, installed, and our new dream car was back home. The service manager Rene was remarkably understanding of our situ | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn Frausto
    | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Dalena Nong
    | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Joey Solis
    Friendly, curious and fast | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Mayra Cortes
    This was my first experience servicing my car at a Volkswagen dealership. I was grossly disappointed and dissatisfied with the lack of professionalism and customer service. My poor experience with Volkswagen of Garden Grove will likely persuade me to take my business elsewhere. I took my 2021 Tiguan for a routine oil change and reque | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Betty G
    It was nice, quick, straight to the point and full of information | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ don monson
    | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Yvonne Monson
    It was a quick visit fix. Celsius was very helpful and friendly. Thank you for washing my car also | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Olivia Martinez
    Jorge Crespo and his team were amazing when I needed an emergency repair as well as basic maintenance on my car. Been here multiple times and every time they were very helpful, had great communication, and amazing service. I will be back again! | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Karol Nevarez
    Great Service! | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Thoene
    Great service department. George, the advisor was very helpful and assured quick and courteous service. I highly recommend this dealership. | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Meredith Carr
    It was fine but I went for a recall, a two hour repair, and GG VW is not next to anything. They only Uber you up to 10 miles one way. Ridiculous. | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Trevor Stinson
    They were able to diagnose and fix a problem with the daytime running lights and had the car back to me the same day. My only complaint (this last time only), my white interior and white steering wheel was covered in dirt and grime from very dirty mechanic hands. Took almost an hour to get it all clean. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Johnathan Cloud
    Working with Jaydee was the best! | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Enrique ron
    | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Rainbow and Stephen Ou
    Had my first car service yesterday and everything went very smoothly and efficiently. Thank you! | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Wayne Gillette
    | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Sergio Solorzano
    I recently rented the VW Buzz, love this car, but this dealer made it a great experience from beginning to end, my family and I had so much fun with the VW Buzz, recommend the VW Buzz, but definitely recommend Garden Grove VW, thanks. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Lynn Gordon
    Jorge Crespo was great and my wait time was less than estimated. ?? | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Abby Gonzalez
    I arrived early for my appointment and they were able to assist me earlier which was extremely kind. Jorge was the one assisting me and the team made a video to give me of my vehicle and its findings. Also a bonus but they washed my car after everything! | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Albert Alavez
    | Read Full Review
    7/19/2026 12:00:00 AM | Google
  • ★★★★★ Irma Vega
    Peter Robles was very professional and attentive We were just passing by and we walked out with a new car .. ?? we are in love with it thank you | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Donna Louchren
    The technicians, office clerk & mechanic were all knowledgeable and helpful. I was treated as a valued customer. Great communication & feedback. | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Teresa M.
    Great service, beautiful cars and good people. I recently purchased a vehicle and received amazing service. They took good care of us. Rudy and his manager were very helpful. | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ yash patel
    Very disappointing experience with the service department at Volkswagen of Garden Grove. I brought my car in for a check engine light issue and clearly explained that I needed my vehicle back by the end of the day because I had weekend plans with my family. I also requested that they contact me before doing any additional work. Unf | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Grace Ku
    | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Sally Anderson
    My service rep Celso was great. Polite, honest and very attentive. The waiting room could use an upgrade ?? and I wish they had a shuttle. | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Chau Nguyen
    Good service | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Sol mireya Hernandez martinez
    I had a great experience at Volkswagen of Garden Grove. The staff was friendly, professional, and helpful throughout the whole process. They completed the recall service on my vehicle and answered my questions. Thank you for your excellent service | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Shawn Coffee
    | Read Full Review
    7/8/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Nguyen
    Haydee was great and very helpful | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ william thomas
    World class customer service experience. Ariana my service advisor is a rock star. Car was in and out in no time, scheduled maintenance completed along with a full wash. 5 STARS! | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Kotkoskys
    | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Miller
    Nothing much to describe. Just drop off my ID.4 for recall with high voltage issue. I guess they troubleshoot and analyzed. All updates. Checking tires and computer. All good. Location looks clean. Nice staffs. | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jehong Min
    | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jocelyn Reyes
    Was recently helped by Ariana, loved how attentive and easy is was to get helped by her. Kept me updated on my car and made the process so much smoother for me. Thank you! | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Suzanne Gamache
    We had a great experience with VW of Garden Grove. Our car was ready when promised and our service advisor, Celso, was friendly and helpful! | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jiddo8
    I did not plan to leave an additional comment, but the dealership's response requires clarification. I received an offer of $33,400 for my vehicle through the Bidbus auction platform. When I arrived at the dealership to complete the transaction, that offer was reduced to approximately $30,000. After further discussions, I proceeded w | Read Full Review
    6/29/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jiddo8
    I did not plan to leave an additional comment, but the dealership's response requires clarification. I received an offer of $33,400 for my vehicle through the Bidbus auction platform. When I arrived at the dealership to complete the transaction, that offer was reduced to approximately $30,000. After further discussions, I proceeded w | Read Full Review
    6/29/2026 12:00:00 AM | Cars.com
  • ★★★★★ Cerrissa Reyes
    Scotty Redmond made this the best car buying experience I have ever had and I have bought quite a few cars. He is kind, patient and valued our time. He worked with me on finding exactly what I wanted I highly recommend the Garden Grove dealership and especially Scotty !! | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Fiske
    Had a great experience purchasing our used Volkswagen Atlas from VW of Garden Grove! Rudy took great care of my wife and me from start to finish and made the entire process smooth, easy, and stress-free. He was honest, friendly, and never made us feel pressured. As a fellow Pokémon fan, I noticed Rudy likes Pokémon... so if I had to | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Rhonda Tharp
    Great service department every time! Thanks for your care! They are an awesome dealership and keep me at ease | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Mares
    Friendly and knowledgeable staff, super helpful | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ kylie davis
    | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Paul Ninefeldt
    I was ready to purchase a used ID.4 but was told I could not do so unless I paid over $2,000 for add-ons I did not want | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Jiddo8
    I sold my vehicle to Volkswagen of Garden Grove through the Bidbus auction platform. The initial offer was $33,400. When I arrived to complete the transaction, that offer was reduced to approximately $30,000. I proceeded with the sale based on their representations about payment. I was told my check would be available on the 17th. I | Read Full Review
    6/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jiddo8
    I sold my vehicle to Volkswagen of Garden Grove through the Bidbus auction platform. The initial offer was $33,400. When I arrived to complete the transaction, that offer was reduced to approximately $30,000. I proceeded with the sale based on their representations about payment. I was told my check would be available on the 17th. I | Read Full Review
    6/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ Ibrahim Younis
    Reduced offer, withheld payment, and vehicle sold before I was paid I sold my vehicle to Volkswagen of Garden Grove through the Bidbus auction platform. The initial offer was $33,400. When I arrived to complete the transaction, that offer was reduced to approximately $30,000. I proceeded with the sale based on their representations a | Read Full Review
    6/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ Kathy Ransom
    Service was amazing! Thank you Celso and Anthony!! | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ tracy phung
    Service was great. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ IBRAHIM YOUNIS
    stay away from them | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Durman Services
    | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Moaz Mahmmoud
    worse dealership ever high recommend closing them | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ alawia abdalla
    Bad customer stay way from Kevin and Ryan. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Edin Gomez
    | Read Full Review
    6/22/2026 12:00:00 AM | Google
  • ★★★★★ Gabriel Rivas
    7/4/25 ***** Attentive staff in maintenance dept. Miguel in sales really knows his product and helped make our purchase smooth. 6/19/26 *** Update for annual maintenance: Ariana in the maintenance dept was a bit rude when checking in. Not sure if she was having a bad day or if that's just how she is. She seemed bothered to add additi | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Ibrahim Younis
    | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Erika Kotite
    Good experience Jaydee was professional and courteous. Did his best to get us the best possible deal. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ John Davis
    Have been bringing my Passat here since we bought it 6 years ago. Service department is terrible not sure what happened. Was quoted one price and charge another. Was told vehicle was ready arrived and had to wait over 30 minutes to be seen. I will not be bringing my car back here anymore | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Allie C
    Service was amazing. Ariana was very warm and friendly, made my 1st experience with Garden Grove VW very smooth , hassle free. Will definitely be returning. Thank you! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Jimy Ruiz
    Ariana Olea was an excellent service advisor. She was professional, responsive, and kept me updated throughout the repair process. Her communication made everything easy, especially since I was traveling from San Diego. I really appreciate her great customer service and attention to detail. Thank you, Ariana! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Tamara Platt
    Scotty was awesome! Third time he's helped us out! Thanks again! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Zoe Norea IG starseed18
    Celso and Daniel are very professional and helpful, thanks for everything | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Romina Flowers
    | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Ramiro Lopez
    Very happy with the service department. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Heather Slaughgter
    Really happy they have changed all employees. Finally feel comfortable with the service department. Celso was great to work with. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Jay Garcia
    Rudy took good care of us. I was buying a car for my daughter. He was patient, understanding and helpful. He worked hard to get my deal done. And in the end, it got done. Good job Rudy! | Read Full Review
    6/8/2026 12:00:00 AM | Google
  • ★★★★★ Shamil Tsuntaev
    No friendly | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Ashley A
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Karin Romero
    Celso gave excellent customer service really going above ! Very patient in reviewing my concerns. He was professional in explaining level of care and service to my vehicle always ensuring safety and proper care. The technician was amazing very well spoken in describing current issue and confirming my concern. Great team work and it | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Keeley O’Rourke
    | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Veronica Chavez
    Exelente trato muy buen servicio al caliente Gracias estamos muy agradecidos con su ayuda | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Raymond Madden
    They were very nice kept me updated on everything they kept me very calm while my car was in there care overall super service | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ lin yang
    Scotty is really very nice and helpful, even we speak a little English, we can still communicate with each other . we will come back to this Volkswagen store if our family or friends need to buy one car | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Marlyn Saucedo
    I had a great experience working with Rudy at the dealership. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the best deal possible. He took the time to answer all of my questions, made the process smooth and stress-free, and worked hard to get me an excellent price. I truly appreci | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Dew
    Had a great experience purchasing my new vehicle from VW of Garden Grove! Rudy took care of me and made the process a smooth one. He deserves a paid vacation! Carlos also took great care of me and helped me get what I wanted at a price I liked. | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Jane Kim
    Celso did an amazing job, friendly, informative, and transparent. Prompt service as well, will continue to be a regular there for years to come. | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Ana Marie Balbin
    We love seeing Jorge!! He is very helpful and always ready to help us. Battery died and he had us come and get the car running within an hour. | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Calvin Schneider
    I completely recommend VW of GG. Make sure you see salesman Scotty Redmond…he’s the best! | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Joe Tohme
    Ceslo Sanchez was great to work with | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Dave Serrano
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Priscilla Rojas
    I had an excellent experience servicing my vehicle, thanks to Celso Sanchez. From start to finish, Celso was professional, knowledgeable, and incredibly attentive. He kept me updated throughout the entire process, making sure I always knew what was happening with my vehicle and what to expect next. Everything ran smoothly, and the c | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ mark leblanc
    They charged me over $200 to remove one partially damaged wheel lock bolt. They took advantage of my situation. I had no other choice because the car was towed there with a flat tire and I needed the tire removed to install the spare tire. That fix likely took them less than 10 minutes. Then, to add salt to the wound, they suggested | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Waseeq
    I’m not one to leave negative reviews unless I genuinely feel a situation was handled unfairly. I have a rental car company, so I regularly service vehicles and understand how dealership service departments work. I recently brought in a Volkswagen Beetle to Volkswagen Garden Grove for a diagnostic regarding a P0011 check engine ligh | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Mario Pradella
    Always very well taken care of at GG VW ?? Worked with Scotty and he was awesome to work with ?????? | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ brit railston
    They did amazing work on our car, I would highly recommend it | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ The Jayson Wells Experience
    Jorge was awesome from the moment I walked in the door! I appreciate the conversation and quality service! | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Carl Logan
    Service was done in a timely manner. Uber transportation a big plus. Definitely recommend Celso my service advisor. | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Jena Shorter
    My experience at Garden Grove VW was exceptional! Scotty was beyond helpful! I would highly recommend purchasing a vehicle from this location. | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Marianne Boline
    | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Marino
    I don’t know if this is a company policy or if it’s just my locations policy but I got texted twice to leave a review and it’s kind of annoying so I’m just going leave it anyways. My associate said that she texted me saying that my car was ready and I had to call and I guess the text never went through to my phone so I was just waiti | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Sean Pham
    | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Osman Osman
    I’m really happy with my experience there. I had an annoying problem with my wipers. And George Crespo the advisor there was really helpful and got my problem solved really quick | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Liz Burger
    | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Eric
    This was my 3rd car from this location Garden Grove! And each time has been the absolute best experience. Scotty Redmond guided me with 2 of the times along with family who also got cars. Scotty was very personable and professional made us feel at home with him. He is a true asset to this location. Very knowledgeable and knows his wo | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Margaret Cheng
    Celso was easy to work with, very professional, very communicative, and just a nice guy overall. Thank you for servicing the R! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Rodarte
    Jaydee londono was very helpful and great salesman | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Edith Jimenez
    Rudy was very friendly and helpful, made my new car buying experience smooth. | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Seungwoo Lee
    Rudy helped us with our purchase and he was the best! Would definitely recommend. | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ James Neuse
    Great care taken by the writer and the tech | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Makena Van Bourgondien
    Best place I’ve ever taken my car for service! Jorge and the entire service/maintenance team went above and beyond to get my issue resolved quickly and efficiently with minimal inconvenience. I appreciated how they thoroughly explained the issue & the repair on my vehicle, and I could drive away knowing they had done everything to th | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Chris Angeli
    VW of garden grove performed service on my vehicle. They did a great job. Vehicle was ready at the time they said it would. Highly recommend vwogg | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Chavez
    They went out of their way to give me a great deal!!! | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ John Chadarevian
    | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Mast
    I was quoted $5,100 for a Volkswagen Drive Easy extended warranty at this location and was told that was a discounted price. Since these warranties can be purchased from any VW dealership, I decided to compare options and found the same coverage for $2,900 elsewhere. I’d recommend that anyone considering an extended warranty shop ar | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ D G
    Jaydee L was amazing at sales today i came in looking for a Lexus IS 200t and it was difficult to find and after months of searching i came across here and the car was well amazing not only that but very clear and very well spoke i recommend them for any car shopping you need | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ sunkyung hwang
    it charge me more than estimate i received from Volkswagen official site when I made maintenance appointment. | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Erica Galvan
    JD was the most entertaining and patient salesman I’ve encountered in years! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Moses Billings
    Scotty Redmond is not helpful, he is a liar. Not transparent but efficient enough to get his contract done. Scotty lied to me many times throughout the process. Anthony Chapa is also horrible, rushing the whole contract. Anyways don’t come to this dealership. They even laughed in my face when I came to the dealership to express my c | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Cullinane
    Great experience…kind, cordial and passionate about their work | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Ramon Perez
    Excellent service at this location. Super friendly! Ariana took great care of me and my car was returned to me super clean after routine service. | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Charlie Ramos
    Celso did an amazing job taking care of me as a customer!! I truly cannot thank him enough for his dedication and attention to detail. Thank you!! | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Franklin Rodriguez
    Jaydee had Great overall experience. Made things smooth and easy! Definitely would recommend. | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ aaron moayed
    The service department is an absolute nightmare. I came in for a check engine light to be checked out under my extended warranty that I purchased from this exact dealer. I tell my service advisor Ariana that the car has a warranty to which she says it does not and made me go back home to get my paperwork to prove it. She then tells m | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Van Lam
    | Read Full Review
    4/28/2026 12:00:00 AM | Google
  • ★★★★★ Shaun Stocks
    Jessy and Ryan are great! They are patient, courteous, and did not make me feel pressured to buy something. Highly recommend this location and both of them to anyone looking to buy a new vehicle. | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Huy Nguyen
    My 2023 ID.4 Pro lease was up and I wanted to purchase it. However, with a new job started a year ago, my mileage was way over. I was ok with buying it as is because I just love that car. However Scotty Redmond managed to offer the same car 2023 ID.4, but with fewer mileage and an upgrade to Pro S with almost the same payment. Sc | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Gonzalez
    | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Paul G
    Everyone was very cordial and helpful. Went in with a service question and picked up some spark plugs in the parts department. Nice, neat and organized. 4/21/26 Update - I had. Check Engine light and needed to get my car serviced asap. No trouble at all making an appointment online. Good diagnosis with a video clip texted to me. I wa | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Kaori Kinoshita
    | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Kt Tonnu
    Celso was very courteous and professional! Car was done as promised .. | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Tri Tran
    | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ annel morales
    I drove two hours to meet with Scotty Redmond when I tell you he made the whole buying experience the best experience from the test drive to the paperwork process with Carlos was a smooth process and they were upfront and honest with me and that made me more than happy to move forward with the purchase of my vehicle. | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ michelle fernandez
    Volkswagen of Garden Grove is awesome in service. Celso was very kind and explained how my diagnosis amount would go toward the work if needed. I was very stressed out and he hooked me up with a car rental because it was available. My car required a few days to be fixed because the parts were not in yet. I was able to go to work beca | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ David James
    We recently purchased a pre-owned vehicle through Scotty Redmond. We were driving in from about two hours away, and Scotty provided all the information I needed ahead of time before we made the trip. As a former Volkswagen sales consultant and product specialist, I can confidently say that Scotty is one of the best. At no point did | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Stacey Wilson
    Great service. Employees very friendly and helpful. Jorge was great answering my questions and concerns. always happy with the service here | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ nancy garcia
    Nice, friendly staff | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Michael Bonaglia
    Scotty was very professional and worked an amazing deal on my 2025 GTI Autobahn. I highly recommend how m for future purchases | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ cj zilla
    Bought a car at the beginning of the year, three months later I get a parking ticket to the car I traded in. Do NOT TRUST THESE PEOPLE | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Martinez
    Jaydee was the best salesperson! Look for him for your next purchase | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Fernando Centeno
    The service is really good the people very professional and the weighting time is good and thank you for the free coffe | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Allen H
    Attention to detail and delivering with care???? | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Dan Koppenheffer
    Excellent experience with dealer analyzing a front end staccato and turbine like sound. Was afraid it was front wheel bearing. Alas, they discovered it coming from transmission. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Moses Billings
    Scotty is very helpful, transparent and efficient. Thank you for your time and thank you for my first ever car! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Larry Shippey
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Salvador Zepeda
    When I arrived at the dealership...Scotty greeted me at the entrance,very professional and very courteous. He showed me the Jetta we came to look at.We test drove it,and decided to purchase it.I really recomend him as a sales person. Thank you Scotty. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Patrick Woo-Sam
    Only provided courtesy shuttle one way, although scheduling technician confirmed it would be both ways, by looking at their computer description of the courtesy shuttle rules. Had to get my son to take me to the dealership to pick up my car. Rotated my tires and charged me $49.95, although I have a 2 year maintenance free warranty fr | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Pete Keseloff
    Awesome service! George the service manager was able to fit me in on the same day. Got the first oil change and full inspection on my 2025 Golf R while I waited. Kept me updated along the way so I wasn't left wondering when it would be ready. Good job VW of Garden Grove, I appreciate it greatly! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Katherine shuler
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Claudia S
    I’ve been here twice now and they have always been thorough and professional. I’m grateful for their honest service and being able to give me options when appropriate. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jeanne Koch
    My first time using them for service. Jorge was AWESOME! The level of customer service he provides is incredible. I’ll be back. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Cityslickerbandit
    I had one of the smoothest and best car buying experience here at VW of Garden grove. Jaydee, Carlos and Ryan went above and beyond what any other dealership would do. Ask for Jaydee, He’s super wholesome, no sales pitch, no pressure just a genuine human being with good integrity. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Canon Nicholas Van Don-Giambona
    Celso in service was more than helpful, extremely patient, and communicative! I had been having issues with my 2021 Atlas since I bought it back in February and the dealership I bought it from which was Audi/VW in Santa Ana told me nothing was wrong each time blowing me off! Celso took the time to work with me and was able to have th | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Luis Daniel Atriano
    My experience was positive; the service on my vehicle was completed promptly, and I appreciated the consistent communication throughout the process. However, I found the cost of replacement parts to be exceptionally high, which negatively impacted the overall value. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Justin Rodriguez
    Jaydee and Kevin have the best service you will walk out with a car guarantee | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Rosario
    Scotty was a big help when we came in to buy a car. Thank you to the team and Scotty | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ azzly villalta
    Jasmin Martinez was so helpful! The team was efficient and she’s very communicative on what’s going on and clarifies each process over all great location and great team thanks Jasmin | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Klaus Koziol
    | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Alonso Martinez
    Excellent service, they understood so fast what was wrong with my car and the service was really fast, special thanks to Yasmin | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Faviola Gutierrez
    Great experience work was completed same day. I really liked the video showing the issues with my car. Jasmine was very helpful. I appreciated how she explained everything and didn’t pressure me . I would come back again. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Paul Chalabian
    I called the dealership first thing in the morning and was put in touch with Rudy. After we agreed on a price over the phone, we met him and signed the paperwork. Rudy was awesome. He was quick and professional and we were offered water multiple times. I’d go back here just because of Rudy! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Kennedy
    I recently had to take my GTI to VWGG. My car was vandalized by a perspective buyer who turned out to be a scammer. His partner in crime poured oil all over my engine while the scammer had me distracted at the rear of the car. Upon going on a test drive the car started to smoke both from the engine compartment and the exhaust pipes. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Ingram
    This location blows the Huntington Beach one out of the water. Great customer service and gets the job done quickly | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Octavio Flores
    La atención el cercicio y la atención son fantásticos gracias por sus cervicios | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Evangelina Anguiano García
    Professional and friendly. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Latasha Mitchell
    Scotty was amazing—he took his time explaining everything clearly and thoroughly. He didn’t treat me like a typical dealership experience focused just on making a sale. Instead, he was very intentional about making sure I got into the right car for me, considering both pricing and overall fit. I truly appreciated his patience, honest | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Irene Morgan
    JD was great and treated us so well with the purchase of our 2023 id4! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn
    I had a great experience working with my car Jaydee! From the moment my family and I walked in, he was friendly, patient, and really took the time to help me find the right car. He answered all my questions, explained everything clearly, and never made me feel pressured during the process. Jaydee made the whole experience smooth and | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ E R
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ David Torres
    Great service overall, thank you! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Alejandro Rodriguez
    Very friendly atmosphere and Jesse a great help answering all my questions about the car and finance stuff Will definitely come back for my next purchase | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Anne Parker
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Gonzalo Nurena
    Great experience with the service department they never disappoint. Thank you | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ matt denktas
    Great service and happy with with car and how it is performing. Jasmine was for helpful and explained everything to when dropping off car and picking up the car. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Raul Torres
    Service advisor Celso Sanchez is amazing person. He’s been taking care of all my car issues for close to one year now. Anyone reading this if you have a Volkswagen vehicle when it’s time to be serviced I highly recommend Volkswagen of Garden Grove, California. Ask for service advisor Celso Sanchez. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Daniela Garcia
    I had a great experience buying my car here! Needed to get into a car as soon as possible and for a reasonable price and Carlos helped me with the whole process and made it easy. Was in and out within a reasonable time since I had to be at work. I left happy with my purchase. Will definitely be recommending to my family and friends! | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Larson
    Amazing service from Celso in the service department. From start to finish. I love the video diagnosis. Was able to get my vehicle in at 10 AM and it was ready by 1:30. I will be using them again in the future great dealership to work with. Thanks | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Arturo Jimenez
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Katherine Sandoval
    Celso Sanchez was very professional and friendly. Great experience | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jodie
    I had the best experience at this dealership because of Scotty - he was super helpful and made the car buying experience feel like a walk in the park. I would without a doubt recommend this dealership - great service and easy to work with. I want to give a big thank you to Scotty and the rest of the team at Garden Grove VW! | Read Full Review
    3/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ Nicolette Tavalero
    Jessy was AMAZING! He helped me get my dream car, trade in my bug, and he made the whole process so seamless. I highly recommend this dealership. The whole experience was lovely! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Matt MacDonald
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Christina Pedroza
    | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Eric Rodriguez
    Came in looking for a specific model and year and Jessy Vargas definitely did not disappoint of finding what I was looking for ! Amazing Customer Service , Atmosphere was great , overall very welcoming! If you’re looking into getting a Volkswagen definitely ask for Jessy he will get you taken care of ! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ christine tobin
    Excellent service! Extremely happy and will continue to service my vehicle there. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ yash patel
    Never satisfied | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Angel Rojas
    Jaydee me atendio de lo mejor lo recomiendo | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Joanna Alcaraz
    I was helped by Scotty! He assisted me as soon as I arrived and made sure I got the car I wanted ?? I highly recommend if you are looking to get a new vehicle such a humble experience ??? | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ George Wesley Teats III
    I had a wonderful experience at Volkswagen of Garden Grove. They not only serviced my car, they spoke nicely to me, treated me well and made me feel like an important customer. The employee I dealt with was Celso and he was great! Not many these days are as good at customer service as Celso! And they have an awesome massage chair. VW | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Don De Paz
    I want to start off by saying this has been one of my best experiences buying a car at a dealership. Scotty R our sales advisor was a true professional from beginning to end. He helped us get the right payment for our 2019 Chevy Volt that we wanted to buy for our son. Even days after we bought the car he contacted me to make sure I w | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Kristin Swailes
    Jaydee is a super nice, no pressure salesman. Easy experience | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Marwa Aboubaker
    Excellent service for oil change and recall. Thank you!! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Shireen Hall
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ John Rushton
    Very professional, Jessy Vargas went out of his way and was very professional ?? | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Kora Park
    Best car experience ever. All the staff was very knowledgeable and answered all our questions. Salesman Scotty Redman was great very honest and gave us a no pressure sales experience. Go see them you'll be very happy | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Nallely Diaz
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Marsh
    They were very professional and very helpful with helping me getting my car fixed and back on the road .provided me a courtesy vehicle, So I was not left stranded with no vehicle. I really appreciate the Professionalism with all of the staff, very respectful and very professional. Tried to accommodate me the best they could and did t | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ jenn c
    rudy tysm for being super helpful and patient with me whilst making my first purchase !! ???? also tysm anthony for being super helpful and finding me a great financing plan that works for me ??? | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ T
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    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Temonny Shaw
    Great price, good communication from sells team. Jaydee was able to help get the deal done! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Juli S
    Excellent service, jaydee was really helpful | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Raul B
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ duston udell
    Fast, detailed, professional service! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Sachin Rangashamaiah
    Smooth and easy purchase at VW Garden Grove. Loving my Tiguan so far! The team was friendly and made the whole process stress-free. Thanks Jaydee Londono for your help | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Lucy ARW
    Jessy was amazing and very informative during the whole process. He helped get me into a beautiful car and i am very satisfied with the service! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ zunalu3 R
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Albert Basye
    Your service representative was very friendly. What is very disturbing is the fact that the service department tried to sell me on $2600 in unnecessary repairs. This is exactly why I only go to dealership if I have no other choice. Because of that I will not return to VWGG. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Uriah Pamintuan
    100000/10 buying experience from Jessy, great service from George, and amazing financial assistance from Anthony. I’m so impressed with the VW team at Garden Grove. My husband and I were having a difficult time parting ways with his GTI and when it finally broke down, we knew it was the end of an era and saying goodbye to the car tha | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Eric Pantaleon
    Just had the best experience with letting go of an old car and transitioning to a new one with the team at this dealership. Our sales rep Jessy was genuinely very nice and easygoing when showing us around for new cars and never felt pushy or negative during any of the process. Anthony, the finance manager we worked with for all the p | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ cary ross
    Great service, George helped us and is a true professional. Our Atlas was done in a timely fashion and George kept me informed on the process. Vehicle was completed as promised on time.I would recommend Garden Grove WW to anyone who appreciates professional and friendly service.Thanks George. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Natural Lee
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    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Meredith Carr
    Friendly, professional, and quick! I was very happy that staff to into account that I was waiting there. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Charlene Mora
    Muy buena atención muy rápidos todo el personal muy amable las instalaciones muy bonitas | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Robert Toledo
    Jasmine is number 1 in hospitality! The communication was fast and clear of what was needed and done! Will recommend any future work for family and friends!!! | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Monica Rivera
    Thank you Celso for providing excellent customer service! I also liked the video of the my car inspection. Best regards, Monica | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Robert Henry
    Went in with a general idea of what I was looking for and walked out with what I wanted and at a fair price and good terms. Jaydee was super helpful and will be back when I get a new car | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Solomon
    Thank you JD for all your help!!! GREAT SALESMAN! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ SovietSquishyCat Is back
    Great service, didn’t leave anything wrong with the car and pricing was perfect. Wait time was even about half as long as they expected since they knew I was in a rush, and the snacks/coffee available was amazing. Plus, they have a literal massage chair in the waiting area so you know it’s amazing. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Lynn
    My sales advisor, Rudy, was fantastic! He’s knowledgeable, patient, kind and helpful. I did not feel pressured at all and we were able to make a deal on a new 2026 Taos that works for me. I highly recommend this dealership, and Rudy in particular! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Zito
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    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Lucien du Chaxel
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    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Lucy Scarinci
    Highly recommended! Especially Advisor CELSO SANCHEZ helped me assisting my first time of coming, first service of my 2024 atlas SUV since I bought it last year.. He is very friendly and easy to talk to.. He is all of the above employee.. More people like him will be the best example for the future … | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Adriana Lopez
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    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Daniel McTague
    Jessy was great! Extremely transparent and helpful. The manager did feel like he was really pushing him to sell us the protections. Overall it was a good experience just know that they will really try to get you to buy the protections. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Karina
    I came yesterday for an oil change with Celso and had the best experience! I always come to him because he exceeds my expectations and has my best interest in mind. I usually don’t leave reviews for anything but I had to because my experience was so amazing!! Please come to Volkswagen garden grove for all your service needs and ask f | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Ta
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    2/3/2026 12:00:00 AM | Google
  • ★★★★★ James LaBine
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Vesner
    I had to get my car repaired after only having 14k miles. After everything said and done of being charged 1,687 dollars, you’d think they’d give you some information about how and why this has already happened to a practically a new car but no. It’s no surprise that dealerships are known for gauging customers on prices but when they | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Cassidy Rose
    Rudy is an honest salesmen! He was transparent and got us exactly what we were looking for in a timely fashion. RUDY! RUDY! RUDY! RUDY! RUDY! | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Diane Upton
    George was the gentleman that helped us and he was amazing very supportive and helpful. I would recommend him. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Porscha Parker
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    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Joslyn Harris
    Needed battery replacement. Didn’t take too long and staff was communicative and work was efficient | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Kathy King
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    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Ilia Sorokin
    Thank you, Jaydee, for your great service today. He helped me purchase a car and also offered me a great deal! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Steven Holguin
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jesus Ulises Magana
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Eschbach
    Jessy was a very kind and enthusiastic salesman. He was very knowledgable and was quick to respond during the whole process and Im glad he helped me become the proud owner of a VW Toas. This guy is great. 10/10 experience as a first time buyer. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Allen H
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Maddy Gallardo
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    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Rhonda Tharp
    Great service department every time! Thanks for your care! | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Donald K
    Great customer service from Celso & Anthony! | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Njoki Ngacha
    Though I did not expect to be charged for the widow know since the vehicle is still under warranty, I have a warrant for those kind of malfunction. | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Ordaz
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    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Keith Stickers
    Jaydee was amazingly supportive with our new purchase! | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Jantzen Coughlin
    They performed warranty work on my headlight, they replaced the passanger side headlight on my 2019 gli, they did not install it right, I came back via appointment set by Rene Flores, the service manager, upon revisiting, they insisted the headlight is in correct and nothing they did was wrong. No additional concern for their custome | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Evevon Little
    I had the best experience at VW Garden Grove with Salesman, Jessy Vargas. He was so helpful from beginning to end of purchasing my new vehicle. Thank you for a seamless experience and I highly recommend this location for your new VW. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Shante H.
    The gentlemen at VW of Garden Grove made me feel comfortable about every aspect of the process while choosing a vehicle from their inventory. They have a nice showroom and are family friendly. I recommend that you head on over & ask for Jaydee. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Chris Monachelli
    Great Staff at Garden Grove Volkswagen! Second time there and they got us in and out quickly. Gave us a very detailed breakdown of our cars issues. Will be back again!! Got our car back detailed and like brand new!! | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ DE3 OFFiCiAL
    Get the females OUT OF PARTS. They are less than helpful. When it's a man who answers a phone he understands another man's frustrations on the other end when trying to source parts. Your incoherent female are like "well this is how we do stuff here, by the books, by the books." Ladies, sit back and take it from a man. Get out of the | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Siddharth Pathak
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    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Quanita Mouldin
    I am pleased with Volkswagen of garden groove I came in with a positive attitude and I knew what car I was looking for and what I wanted inside my vehicle and I was so amazed by the showroom car because that was the car, it was the car I wanted loved the color but Jessy approached me and talked to me, and asked how can he help me a | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Debbie Souza
    Jasmine Martinez was my Service Advisor. She was wonderful and I will make her my permanent Service Advisor and recommended her to my Mom Carol Souza who owns a Passat. She was informative and I was excited with Jesus who worked on my car. I went in for an oil change but had to get a battery too. I was happy to get a new battery whil | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Williams
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    1/12/2026 12:00:00 AM | Google
  • ★★★★★ kaye
    The service was satisfactory. Nothing exceptional, but the job was completed as expected. | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Carmela Serrato
    Jaydee was very helpful and help us find what we need, thank you. | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ cj zilla
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    1/10/2026 12:00:00 AM | Google
  • ★★★★★ VW Driver
    This was the worst dealership experience I’ve had. I paid $250 for a diagnosis on a rear door that wouldn’t latch. They told me the wiring harness was bad and couldn’t be repaired, and they kept the fee even though they couldn’t fix the problem. A certified Volkswagen independent mechanic later confirmed the harness was fine, the doo | Read Full Review
    1/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ VW Driver
    $250 for wrong diagnosis, refused refund; second mechanic fixed simple doorlock issue won’t return. | Read Full Review
    1/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ VW Driver
    $250 for wrong diagnosis, refused refund; second mechanic fixed simple doorlock issue won’t return. | Read Full Review
    1/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ Robert Dickson
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    1/7/2026 12:00:00 AM | Google
  • ★★★★★ shawn farris
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    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Hao Nguyen
    Excellent service. Get my tires changed and scheduled 30k miles service done quickly. | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Rick Shafer
    This was the worst dealership experience I’ve had. I paid $250 for a diagnosis on a rear door that wouldn’t latch. They told me the wiring harness was bad and couldn’t be repaired, and they kept the fee even though they couldn’t fix the problem. A certified Volkswagen independent mechanic later confirmed the harness was fine, the doo | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ ZAREM Meraz
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    1/6/2026 12:00:00 AM | Google
  • ★★★★★ Ron Ramos
    Fast, caring, thorough communication. - Much appreciation. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Monica Bermudez
    Sales Consultant Jaydee was extremely helpful! He was very patient and knowledgeable. Great experience overall! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Weakley
    Prompt attention to details. Friendly service advisors. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Brown
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Albert Lopez
    * Wait time was too long. * The VW warranty department was closed to address three issues. I have to return to take care of it. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ ron ryerson
    Made an appointment for 10am for service and after arriving promptly at that time was told the average service for an oil change would be 2 hours. Why make an appointment? Waited 45 minutes and then left. Not good service at all. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Ron Ryerson
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela Marquez
    Had an amazing experience purchasing my car at this dealership. Jaydee was so amazing, respectful, attentive and very honest! Would highly recommend him for purchasing a new car!! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Erick
    I had a fantastic experience buying my car from Carlos. He was incredibly professional and never made me feel pressured to make a decision. He took the time to answer all my questions and made the entire process seamless. If you’re looking for someone who is honest and easy to work with, go see Carlos! | Read Full Review
    12/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Erick
    I had a fantastic experience buying my car from Carlos. He was incredibly professional and never made me feel pressured to make a decision. He took the time to answer all my questions and made the entire process seamless. If you’re looking for someone who is honest and easy to work with, go see Carlos! | Read Full Review
    12/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Erick Soria
    Go see Carlos! He made what is usually a stressful day actually enjoyable. He was honest, worked hard to get me a great deal, and treated me like family. I’ll be sending all my friends and family his way. Thanks again, Carlos! | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Cisneros
    After trying other auto shops Volkswagen of Garden Grove found my electrical problem and got my Tiguan started again. Awesome service reps and technicians. | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Bourdais
    My experience with Volkswagen of Garden Grove started with an online request through the dealership, and Jessy Vargas quickly reached out to help me find the exact vehicle I was looking for. From our initial conversations by phone and chat, he was attentive, responsive, and truly listened to what I wanted. When I arrived at the deal | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ I C
    Overpriced | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Esmeralda Fletes
    I had an amazing experience working with Jessy Vargas at Volkswagen of Garden Grove! He went above and beyond to help me get my dream car. From the very beginning, he was patient, honest, and truly dedicated to helping me find the perfect vehicle. What really stood out was how hard he fought to get the price right for me. Jessy took | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ BEN MBUGUA
    The service was very good. Every aspect of what my car required was explained in very clear terms. | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Luispablo Alcala
    Buena atención i buen servicio | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Eileen Roberts
    I love getting my vehicle serviced at VW Garden Groove. The staff is so friendly and professional, always making it a pleasant visit. They even have a massage chair that you can use while you wait. | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Roxanne Curry
    Very friendly professional customer service, precise timing estimates. New to this dealership and was very pleased 10/10 | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Salvador Plancarte
    Jayden treat me extremely well | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Taewon Kim
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    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Emily Solis
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    12/15/2025 12:00:00 AM | Google
  • ★★★★★ manuel martinez
    Great service & timely | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Yousef Selim
    I’ve had the worst experience at a dealership trying to get service and fix an issue with my car. I have a 2023 golf gti under warranty and Selso was rude and not helpful, making false claims about my car and my driving, then I took him on a test drive to proof to him that his claims are false, which were, then when it came to actual | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ George Becerra
    I needed a car for my daughter. It’s her first car and I Wanted to make sure to get her Tesla. Jesse was the one who helped me not only get the Tesla but work a straight deal. The car was a 7 seater and one of the rear back seats seat buckle wasn’t working. They notified me quickly and made sure to make it right by adjusting the pric | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Erick Hernandez
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    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Emmanuel Iwatt
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    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Eidyl Eugaul
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    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Philip Vardakis
    Outstanding service and customer support! Jasmine, my service representative, coordinated my appointment and kept me apprised all throughout the process. Jasmine operates with the highest standards of professionalism and courtesy. Thank you. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Tang
    Easy and painless transaction! I had a good conversation with Shaun and structured a deal before coming in. Once we got there, my wife and I worked with Jessie and Rudy as we went over the vehicles that were considered before making a decision. Moving into the office with Rudy, the deal was the same as discussed with Shaun; just had | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ ELDER POLANCO
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    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Karen Welch
    ?????????? 5-Star Review for Jorge Crespo – Volkswagen of Garden Grove I can’t say enough great things about my experience with Jorge Crespo at the Volkswagen Dealership in Garden Grove. After taking my Jetta TDI to several other places—and being quoted extremely high prices—Jorge not only charged less than half of what others wante | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Weston
    Friendly, Informative, Knowledgeable but Not Pushy. VW of Garden Grove is a Kind dealership with Excellent Personnel. Jessy is a Fantastic Salesman. He and Shaun made a Good Team for us. It’s our family's second Taos over last two years and we are happy to give this sale locally. Thank YOU Jessy & Shaun! | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ Chris Anderson
    Prompt and courteous staff, will most definitely return. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Ed Gow
    Prompt service and excellent communication from my Service Advisor. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Shahrazad Meloni
    Jaydee is super helpful and answers all questions. Great customer service. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Rosa Lee
    All of the staff there were friendly, but I was deeply touched by the kindness of Celso Sanchez in particular. I also really appreciated the detailed and friendly video from Anthony Verdugo, which clearly explained the car inspection process. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Gary Garcia
    The excellent service I received from Melanie, Rene was amazing. I have have been a long time VW customer and have never had better care for my car. VW of Garden Grove is by far the best!!! | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Mazzocco
    | Read Full Review
    12/5/2025 12:00:00 AM | Google
  • ★★★★★ larry brown
    Thank you for excellent customer service and also personal to the service writer Go Team VW. M Vasquez u. r the best | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Flores
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Gutierrez
    I have owned my car for four years and have always trusted VW Huntington Beach for regular maintenance without any issues. Unfortunately, after they closed, I had to switch to VW Garden Grove. Initially, I was hopeful when they assessed my car and recommended several preventative maintenance services, which I proceeded to pay for, to | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Gary C
    Pleasure to work with Melany while our car had issues on vacation. We left our car at the Garden Grove VW dealership, 7 hours away from our house. She kept me informed on all the work that was being done and was flexible with pick up times and last minute changes. If your VW ever breaks down near Disneyland, I’d bring it here. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott Wiley
    Fast, pleasant service on replacing my water pump and thermostat on my Golf. And I didn't even have an appointment. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert Fickes
    They did a very good job. I checked several other shops and they seemed to know what they were doing better than most | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Peter Kim
    Bought a car from Scotty and Shaun. I called in the morning let Scotty know I wanted the Tiguan SE-R line. Over the phone, they did not BS me from the start and took me seriously (all other dealers weren't even trying to sell me a car). My biggest concern was running my credit. We've all experienced when dealer submits your applicati | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Laurie Buechner
    * if I could, I would give them Zero Stars - Misleading Pricing & Dishonest Practices Today my husband and I went to Volkswagen of Garden Grove to look at a 2023 Tesla Model Y Long Range listed for $31,995. We liked the car, but we were told we could not test drive it because they had just purchased it from a private party and still | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Larry
    Scottie got me in and out. No strings attached. Direct, giving me all the information I needed. Made it easy! Highly recommend. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Alban
    Jayden Londono provided excellent customer service. He was extremely knowledgeable about the vehicle I purchased and made me feel comfortable throughout the whole process. Thanks again! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ silversurfer790
    Had a flat tire and came in without an appointment in the afternoon...typically you need an appointment. Big thanks to service adviser Jorge Crespo for accepting the car and organizing the tire and replacing it in no time. 5 star service - Thanks Jorge, your great service saved the day. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Italo
    Edit: looking at MY service records I brought the car in August of 2025 just over 3 months ago. spoke to adviser and they sent me packing again. I wouldn’t expect any record to exist as I had just decided to drive in. Was told “squeaking was normal and common” (again)— pretty sure service dept is fed up with people coming in for the | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Guadalupe Mendoza
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ ABY SOLANO
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Italo
    Bought a 2023 atlas from VW. About a year in the brakes started squeaking bad. We took it to the dealership multiple times. This one in particular we took it twice. They told us they “deglazed” them and there’s nothing wrong with the brakes that it’s due to the “new composite material” used on the pads. Service adviser told me we had | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Edward Sanchez
    Had an amazing experience and car is running smoothly as always. Thanks VW of GG | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Gonzalez
    Very good team | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Emily Carrillo Otero
    Jaydee, the sales associate, and Shaun, the finance manager, at VW of Garden Grove were amazing! We came all the way from the SF Valley looking for an Atlas in Avacado Green color, and Jaydee really listened to what we wanted. Shaun made the financing process smooth and worked with our budget. They are a dynamic team and will beat an | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Erin D
    JD was very helpful, awesome sales experience! | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Theresia Balandran
    | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Norma Hansen
    We leased a VW Atlas! Scotty Redmond and Anthony Chapa provided us with a positive experience. They had the vehicles ready and patiently waited while we made our decision. | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Norm Dole
    Set appointment on computed, confirmed and processed easily before being picked up. Work down timely and early aternoon. Notified on recommendation. Will have done later. | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Olson
    They charged me over $1100 to “fix” a part that’s notorious for going bad. The VERY NEXT DAY after picking the car up it was dead again. $1100 wasted and now my service advisor won’t even call me back. Multiple text messages and four phone calls and he’s still dodging me. At this point I’m completely disgusted with him and Garden G | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ malinda micklo
    Went to have service on my car been coming here for years. George in service is the best and will make sure you are taken care of with no worries. Welcome back George. If your taking your car in for service 100% recommend dealing with George. | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Jefferson Fonseca
    So happy to get my new car here. doing a big upgrade from Tiguan 2020 Rline to this amazing ATLAS PEAK. We did the deal in just afew hours SCOTTY REDMOND is the man..!! We work out the deal so easy in afew minutes i was signing papers and taking home my new ride. Thanks you guys thank you Scotty | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Jamie W
    I had a wonderful experience leasing my car through Garden Grove Volkswagen. Scotty was super helpful and resourceful. He’s a straight shooter with southern hospitality. He deserves his commission and then some. He’s THE MAIN REASON we drove off with a new car! | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Ramses Corral
    This place is honest and helpful! Look for Scotty to help you out?? | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Greg Gladd
    Had a great car buying experience at VW Garden Grove. Thanks to Rudy for making the process quick and easy! | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Zane
    VW Garden Grove was GREAT to work with. The service department corrected my problem for a fair price and I was please with the results. I will definitely go back in the future. | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ M P
    Very professional and courteous. Took great care my VW Arteon. | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Ramos
    Jorge provided outstanding service!! Thanks!! | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ rdinnes
    | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Estela Londono
    JD was amazing to work with! He is very patient, honest, and genuinely helpful. He made the whole car-buying process smooth and stress-free. He really listened to what I needed and helped me find the perfect car. Highly recommend him!! | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Gentsch
    At my last visit at GGVW I brought my 2023 Jetta to have my radio looked at as the car wouldn’t link with my phone. It was under warranty and was fixed. However they did a 30,000 mile inspection on the car that you did just last week. Waste of technicians time and money | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Huy Hong
    The scheduling and reminder system and detail inspection communication is excellent. Technician was friendly. Great service ???? | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Robert McKasson
    | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Robert McKasson
    The mechanic didn’t know which seat sits above the battery. He was made me remove all excess items from my front and back: passenger seat. Because of that he then decided he didn’t know which seat had the battery under it. He ran out of time and my battery Did Not get replaced. Since he doesn’t know how to find the correct seat the r | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Momo Alqaza
    Great staff awesome and fast service | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Gil Moreno
    | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Amir Amir
    Everything was great. George was a great help to take care of my car and I appreciate the good work | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Juan Canizalez
    Pasé una muy buena experiencia, el vendedor Rudy Duarte fué muy amable y muy rápido con mi proceso en la compra de mi auto. Definitivamente recomiendo este lugar. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Meyer
    I can not express how grateful I am for all the help Shawn, the manager with all the tattoos, was last night when I purchased my 2023 Tiguan r-line black. Jaydee was also amazing and helped make the process go super smooth. The finance manager, I was tired so can’t remember his name, was also great. The final paperwork part has bec | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Ashley & Ryan Ruiz
    Shaun and Scotty are THE BEST! They made the process very easy for us and the finance manager even got us out quick which sometimes doesn’t happen from past experiences elsewhere. Strongly recommend you get your car here! Thank you!! | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Yaneth s
    | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Le
    Brought my car 2024 Taos with 12k miles. My rear brakes were pretty much gone. No more pads.. this was odd and should have been warrantied. I also found out there was a TSB for my exact concern. After bringing it in and explaining. The advisor told me it’ll be covered. After 4 hours of waiting, I had to call back, and they told me it | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ lynn tamayo
    | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Camarena
    This was the best, easiest, most relaxed car buying experience we have ever had! Jesse and Anthony are top-notch!! Make sure you ask for them….you won’t regret it!!! | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Fernanda Gomez
    I had an excellent experience at Volkswagen with Carlos! He was friendly, knowledgeable, and made the entire process smooth and stress-free. Carlos took the time to answer all my questions and made sure I felt confident with my decision. Highly recommend asking for Carlos if you’re visiting Volkswagen! | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Anahy Rodriguez
    I was in the market for a new car. I went to test drive the 2025 Volkswagen SE R line. The sales person Jessy was very helpful and explaining to me each detail of the car. I was specifically looking for the SEL R Line model which unfortunately they did not have. Jessy was willing to look for that model in a different dealership and d | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ lori Kaiden's
    Melany in service was great! | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Moon Light
    | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Pam Vandiver
    | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Amy Lumet
    When my VW dealership opened a new facility 20 miles from my home, and closed what had been my old service location, I was in a panic, as I received a wonderful warranty package with my Certified Pre-Owned 2018 Passat. I also needed someplace close, as I didn’t want to worry about expensive transportation to and from the service loc | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Hernandez
    The two people who helped me with taking care of my vehicle was George and Melanie they were both great staff explaining to me the process and services my GTI needed. My car needed some work and they explained payment options to help take care of my car. I also want to note I did see they were both getting yelled at by another custom | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Kate Eunae Ju
    | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ marvin drummond
    Please go visit Rudy in the sales department. He was very patient with me and helped me get a great deal. He even helped me out when I had questions after the sale. I would certainly go certainly go back a buy another vehicle. I received 5 star service and I'm certain he will give you the same. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Eric Thellman
    First time financing a car, process was very straightforward and painless working with Jessy Vargas who was extremely friendly and made sure I got a good deal. The guys here, Shaun, Jessy and Chapa were really patient with me and all my questions. They made me feel welcomed and helped me get an unbeatable rate for my first car. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Marquita “Marquita Mazaba” Harris
    I hate this place. they did a multi point inspection, my battery died 2 days later. they didn't even let me know my battery was low. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Lara Womann
    I went to several dealerships before, but most of them felt really pushy — I never felt comfortable. Through a referral, I found this place, and I’m so glad I did! Jessy and Ryan have been incredibly kind, supportive, and completely transparent throughout the whole process. I never felt pressured into anything, and they genuinely too | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Ankit bawa
    i was there for my break pad replacement the guy Name Jeorge is so great did a good job and client dealing is phenomenal i love to go there when my car need something ?? | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Eric Horvat
    | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Rodriguez
    Fast and easy, came in for a recall and it was done on the same day. Appreciate the service advisor George. | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Alli Lai
    Did a fine job in fixing and communicating what the problems were. It took longer than expected but I had a rental car they provided for me. | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Patty Johnson
    I just bought a 2025 Tiguan. So far I love the car; its got a great tech package and the Black Line looks great. Rudy was my sales agent and I really liked him. He didn't have that cliche high pressure sales vibe. He was just personable, earnest, and honest. I really enjoyed working with him. There was an issue pairing the VW app wit | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ ???
    Nice service! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Vicky LaPorta
    My Service Advisor, Celso, was very focused on scheduling my vehicle as a walk-in. He was very accommodating and with a smile handled my appointment. Most appreciated, Celso followed up with me detailing the job done. Thank you Celso for all you do. Vicky | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ ixsayana chavez
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Josh Wirth
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Johar K
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Tom Pittenger
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Luong
    Nice person working detail professional ?? | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Marco Lutz
    I had a fuel injector wire harness replaced (extended warranty) on my Tiguan 2018 but it did not fix the issue. I wanted the car back anyways to avoid costs. When double checking the work performed, THREE screws were loose related to parts that had to be taken out to get access to that wire harness. The actual issue was related to t | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Jenamarie Desantis
    The service at garden grove Volkswagen was great! They were quick and answered all of my questions. Highly recommend! | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Faviola Gutierrez
    | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Mark Strazicich
    Great service, sent me a video about the condition of my car too. | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Christman
    Everyone was very helpful | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Pola Casas
    | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Krishna Kumar Sudalayandi Pillai
    | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Anthony
    This review is for SERVICE only and NOT sales. I took my Tiguan to Garden Grove VW for what I call "preventative maintenance". I was greeted by Rene Flores (service manager) and received nothing, but excellent service from him. As a loyal VW brand driver, I've personally always serviced them at a dealership. Prior to coming to Garden | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Julie Renfro
    Celso and the team were very helpful and thorough. I appreciate the care they took with my Taos. | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Greggory Jackman
    Easy and simple new car purchase. Everything went as expected with no issues | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Carol Ruffin
    Had to replace my key fob. Went into VW garden Grove. I was impressed with the service. Phil helped me in parts, Melany checked me in at service, and Jesus was the technician. It's hard to find good customer service these days. I really appreciate VW garden Grove and will be returning soon for my maintenance service. | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany T
    Love this location they were able to accommodate my rides to and from when I needed to do service on my car. I like that they send a video of what they will be doing to my car and what needs to be done before approving. Also best part they wash the exterior of your car. Customer service was excellent! Thanks! | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Renzell Yan
    | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Enrique Hernandez
    Chris and the technician were professional, polite and courteous. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Polanco
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Nazif Mehmet Yazici
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Gary Garcia
    The excellent service I received from Melanie, Rene & Vicky was amazing. have have been a long time VW customer and have never had better care for my car. VW of Garden Grove is by far the best. | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Priscilla Schubert
    Everyone at VW of Garden Grove is pleasant and courteous and kind and my experience yesterday was smooth and wonderful! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Deanne Overvold
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ David Laszlo
    | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ robby valenciano
    Listened well to things needed to attend to with the car. Clearly explained and followed up with plan. | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Seredy Valentin
    I loved the service from everyone at the agency! ?? I came a little late to my appointment for an oil change and came 40 minutes before their lunch hour. I was told that my car wouldn’t get started until after their lunch, totally fine (my fault for coming in late). Then, 40 minutes later I’m told that they were able to get my car d | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Kim Torres
    Scotty! Thank you so much for all you did for my family and I. You made this so easy for us.. we are not only happy with our purchase but feel safe having our newborn baby in the car. Thank you & Sean for all you did. Will be recommending your services. Thank you Kim & Eric | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Jake Satz
    I was in the market for a new ID.4 lease as mine was coming to an end. Shaun was extremely helpful in helping me find a unit and getting the deal all set up! Once we had the numbers squared away we realized it was gonna be hard for me to get in that day he arranged to have the car delivered. Rudy was able to charge up the ev and g | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Maita Moraes
    VW Garden Grove has a great costumer service . Very professional . | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Park & Associates
    The first regular check up. I had was missing the Dodgers emblem on the back of my car. An employee brought it in later, but the emblem was damaged. It was a gift from my son, and I can not buy the same one these days. I have owned and still own Benz, BMW, Toyota, Honda before, but this is the first time I have seen someone steal som | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Lupita Sarabia
    Celso Sanchez provided great service! He went above and beyond by making sure my warranty was checked and took the time to address all my concerns. Super professional and helpful. I felt confident my vehicle was in good hands | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Emily Schwieger
    | Read Full Review
    9/14/2025 12:00:00 AM | Google
  • ★★★★★ Tal
    | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Porscha Townsend
    | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Bret Lamperes
    The service was fine and my oil change went well. I was a little concerned about the policy that they had a break defect that they will replace when the brakes hit .02 and my brakes were at .04 and the criteria was. Within two years or 24,000 miles. I am at 20,000 miles in either need to ride my brakes hard in order to get them repla | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Ems
    Was helped by a single worker felt bad because he was the only one there that day and had to help all the guests but he was nothing but smiles and extremely helpful. | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Akram Ghunaim
    Dropped my car off 2 times within 2 weeks at this dealership for check engine light under warranty and was there for diagnosing and repairing for almost 10 days But I was not given a loaner; Very disappointed! | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Bowers
    | Read Full Review
    9/9/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Maldonado
    | Read Full Review
    9/9/2025 12:00:00 AM | Google
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