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Dirito Bros Walnut Creek Volkswagen

★★★★★(39)read reviews

2020 N Main St, Walnut Creek, CA 94596

(925) 448-3382 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Gavin Cowart
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3/29/2026 12:00:00 AM | Google
★★★★★ Tyler
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3/29/2026 12:00:00 AM | Google
★★★★★ Peter Gillen
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3/29/2026 12:00:00 AM | Google
★★★★★ Sean Cabanlit
Imagine trying to appear with integrity but then ending up harassing protestors exercising their first amendment rights… | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Junior Flores
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3/28/2026 12:00:00 AM | Google
★★★★★ Ramesh Menon
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3/28/2026 12:00:00 AM | Google
★★★★★ Raymond Michael
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3/28/2026 12:00:00 AM | Google
★★★★★ Ella Sophie Bessette
I can't stress this enough: DO NOT BUY an ID.4, and I'm not sure any of the new VW cars are safe to own. My basically brand new car is no longer reliable, it occasionally doesn't turn on, along with a litany of other issues (random alerts, door handles not opening, emergency braking initiating for no reason, huge range loss, etc). Th | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Kayla Hackett
This is probably the worst place I ever had to Purchased a car from. They did not Disclose information that they are legally supposed to do. I found major issues with this car after the purchase and it is supposed to be disclosed but they did not do that and acted like I got a great deal. I would never come to this dealership ever be | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Kambiz Negad
Worst dealer to deal with people are rid and not helpful that’s why I took my car to Oakland Vw I drive 30 miles to avoid Walnut Creek vw | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Sal Shaaa
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2/23/2026 12:00:00 AM | Google
★★★★★ KC Chase
Working with Zack Tziolis was an outstanding experience from start to finish. As someone buying a car for the first time, I was nervous going in, but Zack immediately put me at ease with his professionalism, honesty, and approachable personality. He never rushed me and made sure I fully understood all my options before moving forward | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Chris Ramey
Beautiful store.. great family bysiness! | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Matt York
I want to recognize Shannon for being an excellent service manager and a real asset to the dealership. She’s professional, organized, and clearly takes ownership of her department. Her communication is consistent, her follow-through is strong, and she holds a high standard for how things are run. You can tell she leads with accountab | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ N
Had an appointment to view a car, when we arrived, the sales person didn’t even get out of his seat to welcome us - stated that they are closing soon and gestured that the car we want to see is “over there”. At least he said it with a smile! /s | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Carissa Leclere Stach
We had a situation with a used car we purchased that could have ended very poorly. My daughter and I are so thankful for Bryan, the manager of the used car division and Shannon, in financing. They did the right thing and were so kind through the process. Thank you for all you did. We appreciate you very much! | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Jessica Jones
Do not get your car repaired here. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Sandra Pulido
Ask for Zack Tziolis — he’s the best! Zack made the whole car-buying experience easy, comfortable, and even enjoyable. From the moment I arrived, he made me feel at home — no pressure at all, just genuine friendliness and patience. He’s extremely knowledgeable and took the time to answer every single question I had. What really stood | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Chuck M.
Great Experience. I bought a VW id4 from Zack T. for my Mother. Zack found the perfect suv for her. Showed her how to use all the new features. Nice when sales guy takes the time & I don't have to figure it out later. Best price & service is why we came from San Jose to buy her car from Zack at Dirito Bros. VW. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Ashley Cosmi
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10/28/2025 12:00:00 AM | Google
★★★★★ Nargis Azizi
No inventory and no help.... | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Brandi Daq.
I’ve tried calling about 5-6 times to get ahold of parts. Left voicemails and still nothing. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Wuffelpuff
got bad advice, spent over $1000 for nothing and a service rep that hasn't called back in two days. Worst experience I've ever had with service, last VW we ever bought, that's for sure. I also have a Ford and a Toyota, service goes out of their way to be helpful, vastly different experience at this VW dealer. Used to be better years | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Greg Canessa
AVOID AT ALL COSTS! Definitely the worst auto service center I've ever experienced. Not only did they lie to me about ongoing issues with the front sensor on our VW Atlas (a known issue across the internet that VW has refused to address), they also damaged the front grill while they had the car in service so that they could claim t | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Rodney
GREAT service (Sean)! Genuine respect for, not only my time, however more importantly, their techs ability to trouble shoot an issue along w/sharing other CEL codes relating to the original P2177 that another (original) dealer didn't share w/myself. Worked w/Dirrito Bros in the past, shall continue to have my Mrk6 (100k+) GTI service | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Russ Teicheira
Been coming here for years. Always have a great experience. And they are always fair. And it was nice that they were patient with me as I had to run home and unfreeze my credit report. And I like that I've had the same finance guy. Good to know he's stayed after all these years and that he recognizes me (even if it's pretend, I don't | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Ramanpreet Singh
One of the most 3rd class treatment from a sales team someone AJ or AB picked up my sales call and I was inquiring about the ID 4 Pro and I saw some inventory (20+ cars) on website with stock numbers, he didnt even listen to me or let me finish but he said all sold out and when I asked he how can I book the one just like someone book | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Grant Power
Kevin is amazing! I have brought my VW here for years and the service is the best I have ever seen from a car service center! Just 2 days ago I came in just after 6 pm and Kevin personally helped me load the BlueTac into my diesel VW and then personally helped me refill my washer fluid.... now I am good to go as I head around the Bay | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Billy
Great experience! Ana and team were very friendly, honest and helpful. I would recommend this sales team. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Eric Frehe
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8/28/2025 12:00:00 AM | Google
★★★★★ Gus Davila
Like to say that Marina in Service was a professional and got the job done sooner than expected plus was very thorough about updating me with the process explaining everything that the service will take upfront fee”s plus the friendly staff members and managers always asking me if there’s anything that would make me feel better about | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Sara K
Yesterday I had the best car buying experience of my life at Dirito Brothers. Saturday evening after hours I messaged through the company's website to ask if they had a specific model of ID.4 available. The next morning I got a text from AB Wahba, one of their sales associates, letting me know they did have it in stock. After minimal | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ B Rob
Anna is the real deal! Super friendly down to earth and knows her stuff! It was a pleasure! In a world of shady car salespeople Anna is a breath of fresh air. | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ RC General
I am in my second lease with VW. This time I got the ID.4 and am very happy with it so far. The Atlas was great too. Can’t wait for them to come out with an electric atlas :) | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Carlos Mejia
Very disappointing visit, I was promised the car would be ready by late afternoon, but at 5pm I had still not heard from anybody, I texted my adviser Sean and after not getting a response from him I started to panic and called the service dept, the woman who answered said Sean was gone and she couldn’t help me, at that point I aske | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Jennifer Belmore
Great customer service | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Roman A.
I have been consistently impressed with the exceptional service provided by my local VW dealer. Every time I bring my car in for servicing, the team handles everything in a highly professional manner. Special mention goes to Marina, who has been incredibly helpful throughout the process. Her attention to detail and friendly demeanor | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ linda canady
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5/28/2025 12:00:00 AM | Google
★★★★★ Lo Melo
Worst experience. Will never go back. I was a 10 year returning customer before this. I had a scheduled appointment at 9am Friday to have my oil changed, transmission fluid flushed, brake fluid flushed, and a tire rotation. (About $800 total estimate cost, which I’m happy to pay for at the VW dealership because you think you are bein | Read Full Review
4/28/2025 12:00:00 AM | Google

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