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Ventura Volkswagen

★★★★★(74)read reviews

3270 Perkin Avenue, Ventura, CA 93003

(805) 256-1164 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ David
Sketchy managers, don’t trust any of them! They don’t even have the decency to talk to you they’ll send their workers to break the “bad news”. Stay away and go to any other dealer | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Ryan Meuse
Great dealership. Strong recommend. | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Benjamin Larios
Set my appointment online, quick friendly check in, care completed sooner than estimated time! Very happy with my service! | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ Jasmin Mendez
I recently had an amazing experience at Volkswagen Ventura Service Department. Within a month of purchasing my newly bought used 2022 VW Taos, I encountered an issue, but thankfully, it was still under warranty. They quickly diagnosed the problem and took care of the repair. The manager and customer service representative, Victor, we | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ K Beck
I purchased a used vehicle from Ventura Volkswagon. They were great to work with! They got me financed and took care of everything very professionally! Highly recommended! | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ Richard Dunning
BUYERS BEWARE. Take note of March 2025 purchase & subsequent review. I am Mr. R. Gutierrez mechanic. Over 45 years of experience & the amount of problems with this 2019 VW is nothing short of a lemon ??. Ventura Volkswagen absolutely refuses to accept any responsibility for the obviously hidden electrical issues that started surfacin | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Ricky Gutierrez
Horrible customer service! We bought an A vehicle from this dealership. The vehicle had issues so we took it back to them. They put a Band-Aid on & said it was fixed. Gave it back to us with the same issue. And they will not fix the problem! They’re all misleading. They push you aside when you have A issue with something, but they | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Aharon Arvizu Ramirez
I’ve had an incredibly frustrating experience with Ventura Volkswagen, and I feel compelled to share it. I’ve always been very diligent with maintaining my 2017 Tiguan, which has 68,000 miles. I’ve never missed a service appointment and have consistently followed the advice of the dealership’s service advisors. Despite this, in Octo | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Michel Reynaud
Perfect service, absolutely perfect. Brandi and Clint were beyond professional in helping me solve an issue with my 2018 Tiguan. Will definitely be coming back as my main service station anytime. Thank you again! | Read Full Review
3/11/2025 12:00:00 AM | Google
★★★★★ phoebe murphy
Had to make an unexpected pitstop here after getting a flat tire. I’m from Arizona and was headed to a spa day with some friends. Luckily, I called and they were able to get me in very quickly. Clint, who helped service my car was great. Super transparent about the pricing and helped me with some paperwork to submit to my dealership | Read Full Review
3/2/2025 12:00:00 AM | Google
★★★★★ Mr Tire
The very best service is delivered here by Brandi! Very thorough customer service. I will be sending all my VW friends to her directly. Keep it up Brandi and see ya soon! | Read Full Review
3/2/2025 12:00:00 AM | Google
★★★★★ LESLIE Montanez
Brandi is amazing | Read Full Review
2/26/2025 12:00:00 AM | Google
★★★★★ Darlene Bruno
Brandi Grower is the best! she always goes above and more to help me with any service i need | Read Full Review
2/26/2025 12:00:00 AM | Google
★★★★★ Cal Lop
Just before I drove out of the dealership's parking lot,cornering light & maintenance warning lights turned on. A week after purchase of my vehicle, my Atlas was towed to dealership because car wouldn’t start & all warning lights turned on. | Read Full Review
2/25/2025 12:00:00 AM | Google
★★★★★ Gabriela Rodriguez
Had the easiest, best experience with the purchase of our new VW Atlas this Monday. A huge thank you to Agustin for all his hard work in finding the perfect Atlas for us. Thank you to Conrad and Victor for their help as well. The process was streamlined and very easy! Highly recommend. | Read Full Review
2/21/2025 12:00:00 AM | Google
★★★★★ Grace Trinh
Had my car serviced yesterday and Victor was always a pleasure to work with. He keeps me informed on the status of my vehicle and very knowledgeable answering my concerns. | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ ima_ stuff
At the dealership right now. Made a service appointment over 3 weeks ago for a software recall update and 40k service. Even with all the appointment notifications and texts, they lost my appointment. I had to take a PTO day for this as I live far away. They offered me a loaner that I had to pay for gas and can't do a pick up on a we | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ Patrick Bramlett
I schedule a maintenance appointment for oil change and tire rotation, and there was some kind of update for the radio so after waiting two hours, they finally said my vehicle was done when I was checking out. He indicated that they did not rotate my tires because they were good. Therefore they are good because I rotate them so much | Read Full Review
2/17/2025 12:00:00 AM | Google
★★★★★ Medmarclinic
Nobody is in charge... I don't write reviews, but this experience changed my mind. I loved my first car. Wolfsburg Passat. Spent $6000 fixing the engine that didn't fix the engine. Another $13,000 for a rebuilt engine. I decided to buy a newer model. DISCONTINUED. I bought a Jetta. Paid $20,000 Cash. The driver's side rear | Read Full Review
2/9/2025 12:00:00 AM | Google
★★★★★ Hayley Marcus
Thank you Victor and PJ! | Read Full Review
1/30/2025 12:00:00 AM | Google
★★★★★ Shiva Tadayon
VERY SLOW. We were there for 5 hours and they take FOREVER just to check your credit and information. AVOID. | Read Full Review
1/25/2025 12:00:00 AM | Google
★★★★★ Anthony C
I've had two terrible experiences with this dealership. My best advice is to go find a mechanic you can trust. I would avoid this dealership like the plague. My first time coming into this dealership I drove down to Ventura from Santa Barbara (closest dealership) for a check engine light issue. Long story short, they charged me $2.2 | Read Full Review
1/21/2025 12:00:00 AM | Google
★★★★★ Al Martínez
The service at Ventura Volkswagen came with attention to detail and total care for my vehicle. Brandi listened to my concerns whenever it came to the maintenance of my vehicle and took note of the issues presented by me during my visit. I fully recommend Ventura Volkswagen and Brandi Grower to take care of your vehicle. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Douglas Davis
This place is an absolute ripoff. Take your business elsewhere. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Joel Munger
Crap-tastic customer service. Called in 3 times for parts. 1st time someone answers, mumbles something unintelligible like that have food in their mouth then hangs up. Second time get reception, ask for parts dept, get transfered, someone says something about "probably Richard" then hangs up. 3rd time rings then I straight to HOLD mu | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Pj Palencia
Great service department all the service staff are the best thank you for your hard work | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Richard Van Dyke
Having been in the automobile business in my younger days I can't tell you how refreshing it was to deal with Ventura Volkswagen, Chris Castaneda, Ryan and Mason, so professional and so easy I probably spent 30 minutes there the vehicle was ready for me to pick up. They could not have made it any easier, very refreshing. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ John O'Brien
Steve was great. Very ethical and helpful. Ask for Steve whenever you go. | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Christina Guess
| Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Ashleigh Wright
I have leased and currently own a VW through ventura VW. When i broke down and was waiting for AAA to come help me I called the service center in hopes for some advice and was greeted so nicely by Chris in the Service department. He let me ask 500 questions while panicking he was calm and let me pick his brain, he looked up my warran | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Michelle Kallman
I have to share this amazing experience with the service and sales team. We leased an ID4 in January and the next day the tire pressure was low on a tire. We drove it back to their lot and they plugged a hole that was apparently from a nail. Fast forward 8 months and the same tire had a low pressure warning. I took it to my local me | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Karla. Cortes
Loved my experience, I was really struggling with my old car and wanted something reliable. Chris and everyone on the staff were amazing in helping me find something that I loved and that I could afford, Chris went above and beyond to help me find the car I was happy with. I am super happy with the experience and will be recommending | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Todd Hartman
| Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Elena Vlasova
I’ve been a customer for almost 6 years. Yesterday I leased a new Jetta for a third time. Victor helped me throughout the whole process. 2.5 years ago Victor helped me leasing my second Jetta. He is very professional and attentive. Very quick and easy communication! Everyone at the dealership is very kind. I am a forever client :) | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Akib Jishan
I recently bought a VW Atlas from Ventura Volkswagen, and the experience was outstanding. Don, the salesman who helped me, was not only professional and knowledgeable but also funny and spontaneous, making the whole process enjoyable. If you’re looking for a great car-buying experience, I highly recommend them. Ask for Don—he’s fanta | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Polina Rana
It was always an awesome experience when we go to ventura Volkswagen and Don the sales person was amazing and very very helpful. | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Sadia Islam
I recently had a good experience with Mr Don at the Volkswagen dealership ventura.Don is an incredibly nice and helpful salesman. I’ve purchased two cars from him, and each time, he went above and beyond to make sure I was satisfied. He was patient, answered all my questions, and made the entire process smooth and stress-free. Don’s | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ ZAHIDUR RAHMAN Shaon
I love this Ventura Volkswagen only for Mr. Don. He knows how to deal with the customers. I recommend to meet with Mr. Don who wants car. He is so nice person and his behavior is truly awesome. He helps to decide which car is perfect for which person. I can say, ''He is the Don of Car" He knows everything about car. ?? | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Babu Bhuiyan
Excellent Experience with Don - Highly Recommend! I recently purchased a Volkswagen Tiguan from Don, and I couldn't be more pleased with the entire experience. From the moment I reached out, Don was professional, courteous, and incredibly helpful. He took the time to answer all my questions, provided detailed information about the v | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Michael Jenkins
My experience was extremely easy great customer service me and my wife purchased a atlas through Víctor Medina | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Phil Bornhurst
| Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Annette Chavez
I have been a customer of Ventura VW for over 10 years. Service Advisor, Brandy has helped me all these years. When I needed a new car, Brandy put me in touch with Victor who made the process fast and easy. He was very attentive and outgoing. Thank you so much to the Ventura VW staff! | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Ghostsp805
Victor Medina was very helpful and comforting, especially for an important purchase of mine, he was able to help me weigh pros and cons of other interests I had, while being 100% honest with me. Ultimately, to me choosing the vehicle at ventura Volkswagen. Thank you again bro ! | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Irma Escobar
Victor was awesome!! Made my Volkswagen purchase easy and quick! If any of my family and friends are looking for a car, he will be the first person will recommend!! ***** | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Rahib Noor
It was an amaizing experience over the years with Ventura Volkswagen and specially Don the sales guy has been a very good and helping guy with proper professionalism. in our family sold over 4 cars. we are all satisfied . | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Alex Magallon
All I can say is Wow!!! I am completely starstruck in how amazing my Service Advisor Victor Vallejo attended me to all necessities, great personality, made me feel comfortable unlike most dealerships experiences. It was a true blessing that this man was my Advisor, certainly needs a raise when you meet all requirements. Definitely re | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Alexis Weddle
We purchased a used Tiguan in mid July and as we were driving home, ants began crawling all over us. Once we got home, we looked more closely and the car was infested. I have no idea how they weren’t visible during the test drives and all that, but we think the car wash they did must have caused them to start crawling out. We had to | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ henry postma
Never take your car to this dealer, although they are quick to upsell you a warranty on overpriced work they don’t understand what that means. I brought my car in three months ago because an electrical sensor was malfunctioning, after spending $1300. The problem was solved however came back in three months.because The problem returne | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Amelia
Very disorganized and unprofessional service from the finance department (Mason Scott) | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Abdelrahman Alshaer
They need to hire some people to just answer the phone calls . Been calling since 3 days and no answer … | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Amanda magdaleno
Ventura Volkswagen has been nothing but accommodating. I had a small issue with my vehicle and I got a service appointment same day. Brandi at the service desk was amazing and got me taken care of right away. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ kate
A few days ago I had been coming across with a slight problem on my jetta, at that moment I had decided to call a dealer to help answer my question on the possible issue. Thankfully when I called a guy named Victor V had told me what was the problem, which I am very thankful to say am satisfied with my customer service. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Candy
I don’t know much about cars so I was pleased to deal with Mr. Victor Vallejo. He was patient in answering all my questions. His professionalism is beyond measure, he shows great customer service. Thank You to this young man for making a long lasting impression and elevating standards in such a competitive industry. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ melinda jones
Came into VW dealership hot and frustrated because I was trying to get something done to my tires but the tires were locked . Thankfully I had the pleasure of speaking with Victor Vallejo ( service consultant ) - not only did he knock off some $ from the original price but he also gave me information on my car such a a warranty I did | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Cristian E-M
I went in to get an estimate on a 2024 Volkswagen Jetta and the sales rep that i was talking to was amazing! I’m new to the whole process and was very nervous going in but she was so kind and patient. She walked me through it all and took time to explain things when I had questions. Her name was Diana Escoto and I’ll be back to get a | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Saleena Nickolan
AVOID THIS PLACE AT ALL COSTS!!! This dealership has been nothing but a nightmare. We purchased a 2014 Sportwagen TDI from this dealership 5 years ago and it's been nothing but issue after issue with this place, starting with the purchase. We were sent to collections regardless of me calling every week for 4 months trying to make a p | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Gunner Stovall
Once upon a time in the quirky town of Skibidi, there stood a peculiar character known simply as Skibidi Toilet. Skibidi Toilet wasn't your average commode; he had a personality as colorful as the town itself. Skibidi Toilet was known for his adventurous spirit and love for cleanliness, which made him a beloved fixture among the town | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Emily Smith
Victor is AMAZING! I came in with my 2021 leased Tiguan and had a huge issue and he was able to get me into a 2024 ID4- throughout the entire experience he was kind, professional, quick, positive and extremely tenacious! His excellent service left me feeling at total peace in a really stressful situation. 5 out of 5 stars!!! | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Jim Kirchner
I just had my two VWs in for service. What a great experience I had working with Victor my service advisor. Work was completed before promised and the amount of the bill was less than quoted. Keep up the professionalism Victor! Work was completed by the Teck. as requested and my car was clean. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Hollie Ménard
Wonderful 5 star service from my man Victor Vallejo! He got me a deal and lowered the price of the work that needed to be done. Great costumer service with a smile! ?? | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Emily Pulido
One of the employees victor great customer service ,great communication, friendly attitude and great listener ,over all one of the best employees at Volkswagen keep up the great employees Volkswagen!!!! | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Brian Yanez
Great service and awesome deals! Alexander was awesome. | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Hyeyoon Cho
I was there on June 5, 2024 for an oil change. When it was done, the service representative guy who helped me (I will not reveal his name here) came to me and said the battery is running dangerously low, it's hanging by a thread, and it should be replaced as soon as possible if I don't want to be stranded in the middle of nowhere. It | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Jennifer Gates
I have purchased all 3 cars I have owned from here and have done all my services at this dealership while living in the area and I will never return because of the terrible service I have experienced over the last 4 years with this last time being the final straw. This used to be a great place but I will now drive 30 minutes to VW in | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Maggie Pollard
UPDATED- Just got a nice call from the dealership apologizing for the situation. Which I appreciate. Offered a car wash and vacuum. Terrible experience and customer service. They called me and said I needed to come in for a recall and it would take the day and they’d give me loaner. When I arrive they say oh sorry you have to go to | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Robert Stovall
EDITED TO ADD: The vehicle is my wife's your records will show her info. Got her car back (6/4/2024 ) FINALLY after being without it since 5/18/2024. AFTER HAVING THE CAR THAT LONG THEY DECIDED TO LET US KNOW THAT IT ALSO NEEDS BRAKES. For only $800 per side.... That kind of seems like something that should have been noticed and co | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Maggie Pollard
Terrible experience and customer service. They called me and said I needed to come in for a recall and it would take the day and they’d give me loaner. When I arrive they say oh sorry you have to go to enterprise we don’t have any loaners. Have to go through normal rental car process. Call them at 5:00 that evening asking about my ca | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Robert Stovall
As a seasoned patron of Ventura Volkswagen for half a decade, I can confidently assert that any semblance of positivity expressed in reviews is undoubtedly the result of monetary transactions rather than genuine customer satisfaction. My tenure as a loyal customer has been marred by consistently abysmal experiences, with each visit t | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Rick Wright
Alexander made getting a new car a BREEZE! Helpful and a pleasure to work with. Really appreciate all of his help! This is my second lease with VW in Ventura - they have taken very good care of me. Highly recommend! | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Manny
I’ve never had a smoother experience getting my car serviced. Víctor there was extremely knowledgeable and helpful! I recommend this place even if you only need your vw oil change 10/10 | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Pj Palencia
Great service department and staff | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Jimbo.805
I’ve been doing business with Ventura VW for well over a decade now. I’ve used both the sales department and the service department and I have purchased as many cars and had them all serviced at Ventura VW. Brandi is an exceptional service advisor and I trust her completely. She is very friendly, competent, professional, and knows h | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Raymond Flores
Purchased a tacoma off their lot, the owners son ended up doing the deal with my father and I. He said he would get us x amount for our trade-in, he gave us $1.7k less than he told us. Sales person also said he would look into getting us an additional key but at the end of the deal, after all paperwork signed... he said "I never sai | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Albert Villegas
The service team made it possible to get our vehicle back on the road with a reasonable time frame | Read Full Review
5/15/2024 12:00:00 AM | Google

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