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Capistrano Volkswagen

★★★★★(73)read reviews

32922 Valle Rd, San Juan Capistrano, CA 92675

(949) 485-4165 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Mary Alayarian
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4/18/2026 12:00:00 AM | Google
★★★★★ Sandra Govea
I’m so dissapointed, Capistrano Volkswagen has very nice service advisors, but they lack following back with customers. I brought my car in for 10,000 service multi point vehicle inspection/oil change appt. 7:45am I was told car would be ready way before 2pm never got a call to let me know, and when I called twice I waited over 11 mi | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Marissa Mongan
The only dealership I’ll ever do business with again, it was that good. Every single staff member was kind, respectful, and knowledgeable. Getting a new car typically isn’t a fun day but these guys have completely changed my perspective and made it so easy, simple, and seamless. I actually felt like the luckiest girl in the world t | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Johnny Salta
I can’t thank my sales associate Chuck enough for an excellent sales experience and also very personal and friendly. No bs. Very helpful and caring to requests. Nick the sales manager was also very helpful before our associate Chuck assisted. Would send my best friends and family to this location | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Wayne Collins
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3/29/2026 12:00:00 AM | Google
★★★★★ Vicki Acosta
Steve was awesome, made the whole experience easy and stress free! Thank you Steve. | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ devcloud17
Quality service and attention to detail! Highly recommended. | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ A Alex V Jacob
Changing my review, I booked an appointment over a week ago for an Oil Change on Saturday, Upon my arrival they said they couldn't take my care because they didn't have time to do an oil change after having an appointment confirmed. The least you can expect is a phone call so you don't waste time driving there. This is not my first b | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Ben Ussher
Buddy was great! Super friendly, gave me a good price, was in and out in record time. Highly recommend. | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Ashley Curti
Kevin, Fernando, and Paul were incredible to work with and so welcoming and kind. I would recommend VW just alone on how we were treated. I appreciate their attentiveness to detail, how respectful and supportive they were with my questions, and their personalities that made it feel more relational than transactional. Very impressed a | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Kelli Haakenson
Was introduced to Joey who was so friendly-extremely knowledgeable and helpful. We had already done some research on Tiguan's and found the perfect one for us. Thanks Joey! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Cedric Ferrell
Michael B and Nick C put together a master class in selling. They were very professional and delivered a nice product. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ T
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2/26/2026 12:00:00 AM | Google
★★★★★ Tessa Drysdale
I brought my Jetta to Capistrano Volkswagen for its 50,000-mile service, which should have been covered under the Volkswagen Care scheduled maintenance plan I purchased when I bought the car in 2022. At check-in, the service advisor informed me that my plan had expired, oddly, that same day and that the 50,000-mile service would not | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ G K
Second car I have purchased from this dealer. Alex was our sales rep and was super knowledgeable about the vehicle. His communication skills were amazing for a young individual. I would high recommend this dealer. | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Katherine McDonald
I had a truly great experience at Capistrano Volkswagen. From start to finish, the entire process was smooth and stress-free. Michael B., the sales associate I worked with, was such a pleasure. He made everything incredibly easy and straightforward. There was absolutely no pressure or pushiness at any point — which I really apprecia | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Bob De Carlo
I have always had all of my car service done at Capistrano VW. They do a great job! If you live your VW you should make sure it gets the best service possible:)! | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ Tony L
Absolutely wonderful buying experience with Buddy from Capistrano VW. The process was transparent, incredibly easy, and fair. Thanks for making the car buying experience fun, Buddy! | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ Timothy Wu
Awesome customer service and knowledgeable staff! | Read Full Review
2/13/2026 12:00:00 AM | Google
★★★★★ Aaron Herr
Great car buying experience. Chuck and Nick were great! If you are looking to buy a VW, I would highly recommend this location | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ kei gaogao
Good service , open prices. Quick response. Thanks! | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Rebecca Houston
I just wanted to give a shout out to Luke in the service department. I walked in today with my non-functioning spare key fob and Luke immediately knew what the issue was. Wrong battery! He replaced the battery with the correct one and gave me a spare one for the future. Problem solved in 2 minutes and I was just a walk in. Keep | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Lorrie Marquez
I went in to the dealership very nervous because car things can be so stressful but Alex N. made the whole process super smooth and easy! I love my new Jetta!! | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Jeff Mitsch
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1/27/2026 12:00:00 AM | Google
★★★★★ Elizabeth Gallardo
They made the process so easy and comfortable and got us the best deal and vehicle that we love. Thank you Buddy and everyone who helped us. | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Alexandros Papangelis
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1/27/2026 12:00:00 AM | Google
★★★★★ Nardin Metwashla
I’ve owned and driven Volkswagen vehicles since I first had my license. I’ve done business with multiple VW dealerships in Southern CA and Capistrano VW blew me away with how easy, friendly, and professional the whole team was. The process was smooth and quick. They answered all of my questions and provided support when there were an | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Emely Zimmermann
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1/27/2026 12:00:00 AM | Google
★★★★★ Sierra Perkes
We were in the market for a new car when Chuck helped us find our dream Tiguan! Car buying can be overwhelming, but the right salesperson makes all the difference—and Chuck absolutely delivered. His friendly, genuine approach guided us through every step, making what’s typically a stressful process feel comfortable and even enjoyable | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Sue Broyer
Overall happy with the process. No haggle pricing has good and bad points. Takes away any wiggle room and limits disscusion about price overall costs. We feel the deal ended up being fair and we are happy. My only disappointment is that they attempted to add a $899 fee for some sort of tracking device. They took it off to close t | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ William Kirk
I hold VW in high regard because I am a huge fan of the cars. I have owned several of them and own a Arteon now which I am thrilled with. Because of that I I also expect a higher standard of service and Capistrano VW delivered. The salesman Alex was professional, polite, compassionate and listened to our requests. More importantly t | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Sousan Lotfian
everyone very professional | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Thomas Zaikos
Didn't even buy from this group, but still had to review about the easy and professional buying process/experience I had with them. Michael B was great. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Erin Ruddell
I just bought a 2025 Tiguan and I was so happy with the interaction I had with this dealership. This is my second purchase with them and it was seamless! Treated with such kindness and no pressure whatsoever! Thank you for such a great experience AND I love my car! | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Bob McNabb
Good communication, low pressure salesman. Had the car I wanted at a fair price. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ J L
Look no further for a VW! Capistrano Volkswagen not only matched competitor pricing - they beat them! After spending two weeks visiting several dealerships and comparing lease pricing on various models, we narrowed our search to a VW Tiguan and another brand's similar model. We then were referred to Buddy at Capistrano Volkswagen by | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Bec B.G.
Buddy was helpful, knowledgeable and kind! We had a wonderful experience, quickest transaction ever. My son loves his new Tiguan, thank you so very much!! | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Jeff Graves
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12/27/2025 12:00:00 AM | Google
★★★★★ Violet McCann
Service advisor charged me $400 dollars during my oil change appointment. He told me I “NEEDED” another service and charged me $300 without informing me it would be this much. I am 17 and have never received an oil change, so I was clueless. He saw how young I was and scammed me. They prey on young, naive teens. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Nicole Kreider
Capo VW was super helpful our lease return. Truly appreciate Harry and the entire team! Thank you for the 5 star service!! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Bob Tedder
Another great experience at CapoVW! I think I am at 10-12 cars now I’ve bought or leased. Nick and his crew never disappoint. The finance team is usually great too, although my recent experience was a little disappointing and the numbers could have been explained a bit better. All around, still one of the best dealerships in SoCal. T | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Neda Rahmani
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11/27/2025 12:00:00 AM | Google
★★★★★ Dick Dittmar
Quick appointment, professional and personable intake/check in and work done very satisfactorily. Vehicle returned in clean condition (washed). Video of service is a nice touch. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Joyce Rhee
Everyone was knowledgeable and helpful. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Michele Ramirez
My husband and myself have been customers of Capo VW for over 25 years. The reason, they care about their customers! Of course they want to sell a car but they want to make sure you’re happy and you get the car you want. Once the car is sold they don’t stop there. Their customer service is excellent, they do what it takes to make and | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Darrian Chao
My father and I went to purchase a new car for me and Michael B. was very professional. He made for a smooth/great experience, was very knowledgeable about the vehicle, and was very accommodating and upfront in helping us reach our desired price on the vehicle. Will definitely return for future purchases! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ True Image Drone Solutions (John Nieman)
Capistrano Volkswagen exceeded my expectations. The team treated me like family. So happy with my experience | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Art Shapiro
Best dealership Best salesperson (Buddy H. ) Great management. Great service dept. Bought several cars from Capistrano VW They never disappoint. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Kaeri Sudmalis-Testi
Buddy came in on his day off and knew the car inside out. Thanks to you all. Loving my new ride. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Ana Cordova
I’m not writing this review to say this dealership is a bad business, every business has its ups and downs. But in this industry, customer service and clear communication between the service team, technicians, and managers are everything. This was my second visit, and this time I had to tow my car to the dealership because I felt it | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Robin Pettersson
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10/27/2025 12:00:00 AM | Google
★★★★★ Heidi Bohorquez
I scheduled a routine appointment for an oil change only, and had my minor daughter drop off my car. The service writer had her sign a form for the oil change, which clearly showed a cost of around $150. What she didn’t realize was that there was a second page they didn’t show her specifically, authorizing additional “major service” | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ leah rodarti
Love this dealership! Works hard to create deals that work for you. The owner Miles is a great guy. He gives back to the community. | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Marcelino Cosio
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9/27/2025 12:00:00 AM | Google
★★★★★ Diane Gyepes
Buody was a great salesman. He took the time to explain all the features of the car we were interested in. He helped to set up all the settings too. A knowledgeable, kind and funny person. I highly recommend him. | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Megan Hoogestraat
Amazing buying experience! Got a great deal And nice people. I had my hands full with my toddler in tow and they made sure to have everything ready to get me in and out quickly. They even had busy bag of toys for him such a great touch! Hands down best car buying experience I have had and Buddy is the best! He was so knowledgeable a | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ David P
Update: This is our second vehicle that we are purchasing from Capo VW. We had such a positive experience the first time buying a car for our oldest daughter that we went back for our youngest. Mike could not have been any better. We knew what we were looking for. He made sure that they had it in stock and knew what numbers we are wo | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Alice Dahl
Loved it. | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ pxo2
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9/27/2025 12:00:00 AM | Google
★★★★★ Tanya Sukhu
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9/27/2025 12:00:00 AM | Google
★★★★★ Jared Cohen-Richards
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9/27/2025 12:00:00 AM | Google
★★★★★ Stacey Reyes
Great service. No games played. Treated with respect. | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Hai Nguyen
way too long 5 hours for leasing a Tiguan; reality is not same as ad; unexpected cost on optional service contract with no explanation. | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Abigail Angeles
Wow, my experience at the VW dealer was great. They treated me with care; they were interested in me getting the best service, and not only that, but the best deal. Their prices are unbeatable, unique, and the best prices in the area. Alex Nieman was the salesman, and although he's young, he treated us with respect. He was kind, or I | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Richard Rodriguez
The whole process from start to finish was Amazing. Everything went better than anyone would expect. Sales staff were extremely friendly, knowledgeable and went above & beyond anyone could expect. | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Thomas Senderov
Thanks for the supeeb Team of your dealership for the hospitality and for making the (at time stressful) experience of purchasing a new car a pleasant one. We wish to extend a huge shout-out to Kevin (Sales GM), Kevin (at finance), we believe it was Brandon (the service technician), and a SPECIAL thanks to Steve Smith (the Sales Mana | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Tim Hitchman
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8/27/2025 12:00:00 AM | Google
★★★★★ Andrew Schreyer
I had a fantastic experience purchasing my car at Capistrano VW. Mike Stieber was my salesperson and he was absolutely awesome—knowledgeable, patient, and genuinely helpful throughout the whole process. He made everything smooth and stress-free, which is rare when buying a car. I never felt pressured, and he really took the time to a | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Hayden Burke
Nick & Buddy are the best in the biz! Easiest car buying process possible with the best advisors. Thanks Capo VW! | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Roy McQuoid
Buddy was a pleasure to work and made our experience very pleasant. | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ George Robertson
The whole Team made purchasing our new car a simple, and trouble-free experiance. Everybody was upfront with all info and expleained everything well and took the time to go over all the details. Would definatley buy our next car from Capistrano again. Thanks Chuck, Nick and whole team | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Kimberly S
All of the employees were so helpful, courteous, and went above and beyond to help us. The dealership was clean and had a great coffee station. They were even having an ice cream event, so my kids were thrilled that they got to have ice cream while we looked at cars. We would definitely recommend Capistrano Volkswagen to anyone looki | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ barbara pries
Fixed damaged parts that were under warranty. Wanted to charge 800 for break pads but got it done at Caars in San Juan cap for 650 | Read Full Review
8/27/2025 12:00:00 AM | Google

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