Kearny Mesa Volkswagen

★★★★★ Connie Chovan

My excellent service experience with John! ?I had a fantastic experience getting my car serviced at Kearney Mesa VW, all thanks to John! From start to finish, he was the definition of professional. ?He gave me an accurate time quote right up front, and my vehicle was completely ready on time without any hassle. On top of that, he to | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Dave Glassner

Awesome service, great price. Glenn service advisor had things processed quickly, and car was detailed and ready when promised. | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Dave Gilmore

Exceptional service and personalized followup. They did everything they said they would do and kept me posted along the way. My service advisor walked me out to my car at pickup. | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Rod Soriano

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8/31/2026 12:00:00 AM | Google

★★★★★ Karen Hawkins

I am very pleased with the service I got at this dealership! I worked with a great young man named Elijah, it was so hot out but this guy was so upbeat and had no issues letting me decide what would work for me. Ended up with gorgeous blue 2021 Tiguan, that was at their Mission Bay dealership. Also would like to give a shout out to t | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Jade

Great experience purchasing a vehicle with them! Gerardo and Nick assured that I felt taken care of and I left with a car that I'm really happy about. Thank you!! | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ MELISSA LEBLANC

Great experience at Volkswagon Kearny Mesa. The service department is stellar on response time turnaround time and they keep their promise on the amount of time it takes for whatever I bring my car in for they go above and beyond with the communication and I very much appreciate that. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Shoshana Grossbard

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8/29/2026 12:00:00 AM | Google

★★★★★ Sheryl Harris

I wanted to recognize Earnest at Kearny Mesa VW. He went above and beyond in ensuring my family's 9 hour drive back home from San Diego was safe and easy. During our drive back, he checked to see how we and the car were doing. Even the day after when we returned home, he messaged to see if we got back safely. Thank you so much for yo | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ ICA Love

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8/27/2026 12:00:00 AM | Google

★★★★★ Patrick McCoy

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8/26/2026 12:00:00 AM | Google

★★★★★ Benjamin Ruvalcaba Alonso

Excellent service experience. Tina was the person who checked me in and gave me my report and estimates. Very positive experience. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Emma Broughton

When I went to test drive/buy a car here (with a female friend) the salesman flirted the entire ride, asking us where we live, and personal details. He then lost her ID and she had to come back the next day to get it and it felt like a weird trick. She ended up buying at another dealership bc of it and so did I (bc the prices here we | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Mabel Martinez

Excellent experience ! Service Advisor, Glen Foster was super professional, communicative, and beyond helpful! Highly recommend! | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Whitney Farrell

Service department is terrible. | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Yaniris Gillon

Dealership is nice and clean and my advisor glen made my time and experience wonderful he represents Volkswagen to the full extent very professional and polite definitely want him every time I have an appointment thanks glen | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Rob Campbell

Responsive, helpful and flexible. Appreciated the Service Team's work! | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ todd peterson

Great service at VW Kearny Mesa. John is the best. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Oscar Ortiz

????? I had such a great experience with the Volkswagen service department! They did an amazing job helping me with my car and made the entire process so much easier. I especially want to thank Ernest Brooks, who helped me through everything from start to finish. He was very helpful, professional, and made sure I understood what was | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Beemnet Amdemicael

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8/23/2026 12:00:00 AM | Google

★★★★★ Marcos Luna

Earnest went above and beyond for all my car needs. I Highly recommend requesting earnest as your service advisor he won't disappoint. Thanks again for all your help! | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Samuel L

The service are great | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Polly Walshin

Saul Sadono is unbelievable. What an amazing owner. I have a very good friend that recommended this dealership. Saul called me directly. Introduced me to Frankie the general manager and then I had the most amazing sales person lola. They were thoughtful. They were considerate. They were honest they were transparent. I am very happy o | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Melesio

Sal has been professional during all my visits. His communication is on point | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Estuardo Lopez

Excellent service, Juan was very thoughtful and was in constant communication while my vehicle was been serviced. No surprises at all. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ AdrianB

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8/20/2026 12:00:00 AM | Google

★★★★★ Will Hatcher

They are friendly, the car always runs really well after I pick it up. They are timely, always get the car in and out quickly. Prices are pretty inflated and there is a lot of upselling. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Frayre Aceves

Great Job always | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Kristen Brown

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8/18/2026 12:00:00 AM | Google

★★★★★ Caroline Horne

I had I horrible experience twice in a row and when Mario found out he was absolutely amazing and set me up with Glen who was exceptional in making sure I got my car fix properly. DO NOT work with John if you're a female! He treats you like you don't know anything about cars and try's to make a profit off of you. Glen and Mario are a | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Mark Wilkens

Do I love going to the dealership for service? Heck no! But electronic steering can't be done elsewhere. It was expensive, but they did a great job and they made me want to continue to be a Volkswagen enthusiast. Juan is a great service advisor who took care of me! Don't go to Mossy! They held my mom's Passat hostage and she had to | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ Roberto Martinez

Thank you, Zach for your hard work, looking out for me and give me a great deal This is my second Car that I buy from Kearny Mesa Volkswagen, Great experience | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Jay warren

Easy to book service appointment. Greeted when I drove up. Introduced to my service manager Earnest. He reviewed everything we were going to do that day. Asked if I had any concerns. I mentioned brakes. He ordered me a Lyft. 5 hours later he called and said car was ready. Called Lyft to pick me up. Reviewed all the work done and add | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Megan Barbosa

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8/15/2026 12:00:00 AM | Google

★★★★★ Hairamedics Salon MollyMikesell

So I was having a big disaster lost my only key fob… Plot twist took it to Kearny Mesa Volkswagen and even though when I first came in, it didn't seem like it was done these three joined forces and fixed everything so even after it should've been too late. I still left with my car same day… Major win Glen Foster, David Sarmiento and | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Carl Bronson

Customer service was fantastic! Friendly, helpful staff and a comfortable waiting area were great! | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Parker Moore

Sal was attentive, friendly, and very helpful. | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Andrew Rojas

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8/13/2026 12:00:00 AM | Google

★★★★★ D

Stopped by since I was in the area, currently in the early phases of buying a car, and had a list of cars to filter out on my list. Came in as a walk-in and wanted to just see/compare the models I was looking at in person, no test drive. I was seen pretty quickly and the salesman was Feras. He was welcoming, knowledgeable, and person | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ paisley centeno

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8/11/2026 12:00:00 AM | Google

★★★★★ Lucas M Bullock

Glen in service was 5 stars! Would definitely recommend. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Daniel Vega

Great customer service, everything brought to you to determine what service you actually want. Would be returning for futire service. Glen was great as well with communication and keeping me updated. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Nick Zadeh

I took my VW Atlas for oil change and break fluid flush. Service adviser Juan was very friendly and helpful. He took care of my car while waiting m. He is experienced and knowledgeable about my car. I trusted him with my car services. Glad we met. Highly recommend Juan. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Jen Eastman

We bought a 2023 VW id4. It seems like we got a pretty good deal, but they play that stupid “I'll go ask my manager” game, which I hate. Maybe I'm too old for an EV, but I think they should offer a class on how to connect the phone, garage door, etc. I don't want to learn from YouTube. | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Madison Nel

I booked my service appointment a week in advance. When I arrived, I was greeted with very poor service. I had to wave down someone to help me. They took my keys and told me to wait in their lobby. They did not give me a timeframe of how long the service would take, did not tell me who was helping me, or honestly even give me much ti | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Rahbar Saboori

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8/9/2026 12:00:00 AM | Google

★★★★★ ???

Nice experience with Volkswagen | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ maria burciaga

Muchas gracias a Tina ella es muy amable y me explicó todo perfectamente. VW Kearny Mesa, el mejor de California. | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ John Shackelford

Great service. They are doing a great job keeping Passat on the road. Very happy. | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Brett E

Took my Volkswagen in for yearly maintenance. I always deal with Tina who is always helpful to me and takes care of my vehicle service issues. This time they took care of a recall issue with the camera also. It seems to be fine. No issues with this vehicle so far. Tina completely took care of maintenance and the recall for my v | Read Full Review

8/6/2026 12:00:00 AM | Google

★★★★★ Darnell Clark

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8/6/2026 12:00:00 AM | Google

★★★★★ NaAm Oraganya

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8/5/2026 12:00:00 AM | Google

★★★★★ Kelly Lopez

Glen in the service department provides excellent customer service. | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ noor bhangu

i had a great experience this time due solely to service advisor sal - extremely professional, friendly, and helpful previous experiences here have not been great however my opinion of dealership has changed and i highly recommend sal!!! thank you!!! | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Amanda Bower

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8/3/2026 12:00:00 AM | Google

★★★★★ Bo Nan

I had my second pre-paid car maintenance at Kearny Mesa Volkswagen, as what I did for the first year. The environment of store is pretty nice, and the staffs there are very friendly and professional. The staff who handled my case is John Sumagaysay. He is very nice, professional, and competent. He arranged all tests associated with t | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ richard loose

I drove from Oregon to this dealership because I trust only them to do work to my car. The work was done to my satisfaction. It's a 2016 Passat that are no longer available in the US and I don't want any other car. Wonderful travel car and plus it's a great excuse to come to SD when I want. The staff is always professional and courte | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Leo Blackman

I got my car serviced at VW Kearni Mesa for new ID Buzz because my windshield had a big crack after something hit it on the freeway. Glen was my service advisor and he was very professional, knowledgeable and had Impeccable customer service. I'm very happy with Kearni Mesa Volkswagen service department. | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Caroline Horne

(Part 1) I already had one bad experience last time I was here and ended up paying over $200 to tow my car to another VW shop. I told this to John (the person who answered the phone and said he would help make this visit much better). He told me to bring my car in at 7AM Monday, but had to schedule service for 8 AM but he would make | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Odette Jefferson

I cannot say enough good things about the service team at Volkswagen. Whether. I have been a customer since their location in the Bay Park area and the level of professionalism and care is consistently top-tier. From the moment you drop off your vehicle, the Jack's staff is welcoming, transparent, and incredibly attentive. They make | Read Full Review

8/2/2026 12:00:00 AM | Google

★★★★★ Dante Pedroza

Went for 45k service and recalls. The service was great, John understud what I wanted to do and his assistance helpe me understand what was the best actions to take, results were better than expected and even made additional services with no cost. Other VW are good, but Kearny Mesa has been the best one yet (for many years). Thank yo | Read Full Review

8/2/2026 12:00:00 AM | Google

★★★★★ Paul Dinich

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8/2/2026 12:00:00 AM | Google

★★★★★ Cynthia Castro

Muy amables, es especial Juan Partida | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Paul Hogan

They sell cars here, believe it or not | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Gwesty 33

They'll definitely do work on your car and they have some good deals, but their repairs are somewhat pricey. In my case, the car I purchased from their dealership had tons of issues in the 4 years I have owned it, although that's more of an issue with the design of the car. | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Maria Delgado

They were able to help me find the car I needed, really fast process. I love my Tiguan. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Kolten Frapwell

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7/31/2026 12:00:00 AM | Google

★★★★★ Angel Ruben Virgen

Great customer service by salesman and staff | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Danielle Short

I've been coming here for almost 10 years. The service is friendly and very helpful. There is no pressure to do anything not absolutely necessary but they do a complete work-up to let you know of any potential issues. Tina Allison is my go to because she takes time to explain what is needed and my options. The first time I went here | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Lorenzo Serrano

Lola helped me, she is great | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Danei Lilian Carrillo

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7/29/2026 12:00:00 AM | Google

★★★★★ cynthia Jones Levin

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7/29/2026 12:00:00 AM | Google

★★★★★ Karen Saggese

Service was great for repairing a recalled airbag. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ DeAnne Cox

Now you all know dealerships have mixed reputations. But when the staff here especially Juan, made me feel more comfortable and confident in the car dealership experience. I came in for a recall issue and they ended up addressing some other issues that I would have normally just passed on. This will be my go to Volkswagen dealership | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Kyla Srncik

The people were so nice and helpful! Glen was great and he was always checking in making sure everything was going smoothly. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Jack McGrath

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7/27/2026 12:00:00 AM | Google

★★★★★ riaanabelegui

We scheduled a visit because of a recall on our vehicle on very short notice and what a delightful experience! I had a 2hr wait (standard for busy days/times so no surprise there) and while I waited I was given a private table area to complete a zoom call for work, tea, coffee, sparkling water of various flavors and incredibly kind a | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Christine Miller

Great experience. Fast and on time! | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Robert Tebo

The people in sales and the people, especially in service are very warm and very congenial and easy to work with when I have service on my car | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Trish Stephens

Great Service & Juan took amazing care of us! | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Eduardo Sandoval

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7/26/2026 12:00:00 AM | Google

★★★★★ Howard Robin

Everyone was very pleasant and helpful | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Sandy Newman

10 stars to Glen foster in the service dept Excellent service. The service dept does a great job in keeping their customers happy | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Frank Arrasmith

I had a difficult time getting information from the first service manager I worked with, but apparently he left the group shortly after I started working with him. As soon as I was assigned to Tina, everything went great. She answered all my questions, set my expectations appropriately, and got me a loaner vehicle assigned to minimiz | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Jorge Peña

Bought a car, they did not respected the price they advertised. Once you have spend hours here they will add something else to the price. I was too tired to have an argument. Ask if they did Costco discount just to off set discount they offer on their website. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Ozell B

The service representative (Glen) was very helpful and transparent on the costs and work that was asking to be performed | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Chelsea Walls

Updating my review after my most recent maintenance experience. The service department is awesome, Earnest helped me while I was waiting on my oil change. He made sure the service was quick and spoke with me about future preventative maintenance, go see him if you need any services done! Great experience here! Made buying my first ca | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Javier Vazquez

The service level provided by Glen as well as the rest of the team is outstanding. Very diligent and communicative, helping us every time to fix what's needed to keep our VWs on the road for years. They are trustworthy with the recommendations, never asking to provide services that are not needed. Also, now the technicians are sharin | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ lil Garzuca

“Fully serviced” but ended up having over $ $5000 dollars in repairs would recommend you guys have a pre inspection on there used vehicles since they don't rlly check they just do oil change and that's it | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ david macdonald

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7/21/2026 12:00:00 AM | Google

★★★★★ Mary Sterrett

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7/21/2026 12:00:00 AM | Google

★★★★★ Raymond Manuel

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7/21/2026 12:00:00 AM | Google

★★★★★ Pauline Anbar

I had an amazing experience at Kearny Mesa VW! The entire process was smooth, and the customer service exceeded my expectations. A special thank you to my service advisor Glen Foster, who was incredibly helpful, accommodating, and made sure everything was taken care of from start to finish. It's refreshing to receive such outstanding | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Diego Munoz

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7/21/2026 12:00:00 AM | Google

★★★★★ Krystina Gee

A huge thank you to John for the exceptional customer service at my very first appointment here at Kearny Mesa VW. Dropped off my Atlas Cross Sport early in the morning, and was able to pick it up by lunch time. I was very grateful for the complimentary Lyft rides to and from work while my service was getting taken care of. Thank you | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Miguel morales

Perfect Service, 100 % recommend Kearny Mesa Volkswagen, The people super professional ?? Thank you Glen Foster all the time so professional?? | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Reza M

Thank you Tina and Jack for your sense of urgency and taking care of the service. It put us at ease, and great to have a peace of mind. Thank you. | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Hector Teran

Very understanding with our situation. Took care of our car in a timely manner. We appreciate it. Thank you guys! | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Randy Diaz

Had a good experience getting my 2019 VW Jetta serviced at Kearny Mesa VW. The staff was polite and respectful. Plenty of chairs and coffee and they kept in touch with me through out the time I was there waiting for the services my car needed. | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Miguel

My experience at Kearny Mesa Volkswagen Dealership was fantastic! The staff is friendly, professional, and truly cares about helping customers find the right vehicle for them. There were no hidden fees or pushy sales tactics, just honest and helpful service. I will definitely return for my next car! | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ Alysia Worthen

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7/19/2026 12:00:00 AM | Google

★★★★★ Lucas Jones

Drove across the country and Kearney Mesa VW helped get my car back into shape after some issues. Glen and the team were great help! | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ Bernie Waters

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7/19/2026 12:00:00 AM | Google

★★★★★ jolyan saeed

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7/19/2026 12:00:00 AM | Google

★★★★★ Farhad Farjood

Excellent team of professionals. The deep customer-rewarding culture is set by Frankie. The best GM on the planet | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Lina Elias

Very nice customer service | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Brooke Tompkins

Had a great experience with my recent service. Juan from the service department helped me out and was able to get me in and out very quickly! | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ casey ramos

My advisor is the best! Thanks for always keeping me in the loop | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Mayra Marta-Walker

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7/16/2026 12:00:00 AM | Google

★★★★★ Stephanie Harris

Amazing service! Lola and the rest of the team were absolutely fabulous. Kind , responsive, helpful and patient. Our second time purchasing from Kearny Mesa VW . Will purchase again from them in the future and highly recommended them to anyone ! | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Allison Eichler

Outstanding service. I've never had my car service be that timely and efficient. Shout out to John. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Chyle Serrano

Staff were extremely friendly and helpful. I came in for a safety recall and was given a complimentary Lyft ride back home and back to the dealership while I waited. I was helped by Ernest who was extremely professional and courteous. Along with another girl with glasses who greeted me as I came in, i unfortunately didn't get her nam | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Ammar Alkhfaji

Great service and they will be my next go to auto service center. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Barbara Hill

The salesman, Mr. Ernest Brooks has very very excellent customer service skills very acknowledge of his his work and was just a very respectful and helpful young man | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Harry Wilson

Very helpful, able to provide rides to and from and also washed my car! Was stoked on that. They also provided video of inspection. | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Chih Lee

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7/13/2026 12:00:00 AM | Google

★★★★★ Denise Sutherland

Friendly. Ronnie and Rod listened to what I was interested in and showed me a few options. They gladly let me test drive 3 different Jetta models and 2 Tiquans. I decided on the Jetta and wanted a red one. Rod tried to find one and the closest one was in Arizona. I decided red wasn't a necessary color! No pressure to finance or add i | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Betty Sarkissian

Brought my car in for service and was greeted by Juan who was my assigned advisor and he was great! Very friendly and knowledgeable. I will be coming to this location for all of my service needs! | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Nicole Neshat

everyone here was super nice & helpful. Cynthia was my sales rep and she was wonderful - super knowledgeable about the cars and got me in/out quickly :) she's been super responsive over text since my lease started when I've had questions | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Li Helen

I recently took my Passat in for an airbag replacement at Kearny Mesa Volkswagen, and I couldn't be happier with the experience. Juan, was incredibly friendly, helpful, and professional. Highly recommended! | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Kenneth C

Great experience. They kept me updated throughout the service, had everything completed on time, and made the whole process easy. Really appreciate the excellent customer service. | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Michael Bracken

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7/11/2026 12:00:00 AM | Google

★★★★★ Alan Davis

Hey there! Just wanted to say you guys did an awesome job! Everyone was super nice ?? and really informative. I totally didn't feel any pressure to buy the car ?? right away, which was great ??. Plus, I felt really comfortable asking all my questions ??. Thanks again! ?? Shout out to Josh for the great help! ?? | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ daygodog777

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7/11/2026 12:00:00 AM | Google

★★★★★ Zuzanna Dabek

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7/11/2026 12:00:00 AM | Google

★★★★★ Isabella Gerardo

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7/10/2026 12:00:00 AM | Google

★★★★★ Dianne Crawford

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7/10/2026 12:00:00 AM | Google

★★★★★ randy kuehne

Thanks again guys. Great experience! My daughter loves the Tiguan. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Lionel Pistre

I took my GTI for a diagnostic and repair for EPC error and as a result had one injector replaced. Paid $3k for that repair and the same problem recurred 36hr later. They are looking at it again. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Alberto Fajardo

Great experience at Kearny Mesa VW. Gerardo were great and got me the deal I was looking for. Recommend visiting this guys if you are looking to buy or lease. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Jamie

Paul in the service department was excellent. He was friendly and got the job done. 5 star service. Additionally, whoever did my car's detail did a phenomenal job. The car looked as clean as it did the day I bought it. Thank you!!! | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Dianna Carberry

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7/9/2026 12:00:00 AM | Google

★★★★★ Imad Abolhosn (PA22)

I appreciate the quality and fast service received from Kearny Mesa Volkswagen. Paul's courtesy exceeded expectations. Thank you all for a well done job. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Paloma Rodriguez

I have been bringing my car to this dealership to get all my repairs and oil changes done since 2015. They give me peace of mind that every thing is going to done correctly and that is worth every penny. All the representatives have always been so nice and helpful throughout the years. I love my Jetta and I want to do everything I ca | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Ron Starzinski

Great service; all questions answered. I am also discerning buyer -- I see quality in my new GLI! R. | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Vincenzo Le Pilote

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7/9/2026 12:00:00 AM | Google

★★★★★ Layla Khazeni

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7/7/2026 12:00:00 AM | Google

★★★★★ James Richardson

Veteran here. I love this place. They're always so kind and I love help veteran own stores. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Beats for Ethan

Excellent service and John my service agent was great help. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Rachel Stern

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7/7/2026 12:00:00 AM | Google

★★★★★ Lance Repp

Went out of the way to help me with service. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Jim & Jeanne Clark

Very professional approach yet personable. I was able to schedule an appointment in short order. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Gwesty 33

They'll definitely do work on your car and they have some good deals, but their repairs are somewhat pricey. In my case, the car I purchased from their dealership had tons of issues in the 4 years I have owned it, although that's more of an issue with the design of the car. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Gwesty 33

Sold me a lemon | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Matt Spiteri

John the service supervisor was super helpful! Highly recommend | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Haley Houston

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7/6/2026 12:00:00 AM | Google

★★★★★ Trevor Kohl

Sal helped my family and me when we were stuck. Very professional and treated us right. | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Lisa Brlas

Staff did their best to push my car through to get looked at and took my car in for service. It was done the following morning. | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ BRIAN D

On July 3 2026 I took my GTI to KMVW for a scheduled service. They later texted me recommending additional services. Approximately $3,000 for new tires, lane centering calibration and new rear brakes. These recommendations were ridiculous considering my car is a 2023 model GTI with 20,039 miles. Just another dealership trying to goug | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ BEAUTY PRO Orange County

Paul did a great job! Extremely fast found a replacement car to make my experience smoother! Excellent service | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Carter Henderson

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7/4/2026 12:00:00 AM | Google

★★★★★ Marco Figueroa

Easy to get to and clean showroom | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Ana Iniguez

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7/4/2026 12:00:00 AM | Google

★★★★★ Xiaomin Ma

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7/4/2026 12:00:00 AM | Google

★★★★★ Mwenda Kudumu

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7/4/2026 12:00:00 AM | Google

★★★★★ JoAnn Legaspi

At the start of scheduling appointment, VW should inform the consumer that credit card service fee will be added at the end of the total bill instead of surprising customers when they pay at the end of service. This may be construed as bait and switch | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Lou Ayon

I was provided with all the information in a very friendly and professional manner. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Raffi bint Al Nabii

John Sumagaysay is awesome! Knowledgeable, professional and very nice! Wish a lot of business's would have employees like him! Great customer service! Thank you! | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Robert Galindo Jr.

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7/2/2026 12:00:00 AM | Google

★★★★★ T Alcantara

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7/2/2026 12:00:00 AM | Google

★★★★★ Crystal Norman

I always have a great experience at Kearny Mesa VW! Glenn's customer service was fantastic! | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ ZooLoo

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7/2/2026 12:00:00 AM | Google

★★★★★ Laura Penilla

Very good customer service from the service advisor , Paul and from the service manager Jack . | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Carla T

I had a great experience at Kearny Mesa Volkswagen while getting my vehicle serviced for a recall. The entire process was quick and efficient from start to finish. Glen helped me throughout the entire process. He arranged a Lyft to take me home after I dropped off my car, when the service was complete, he called me and sent an easy-t | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Daniel Grijalva

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6/30/2026 12:00:00 AM | Google

★★★★★ Edward Shafron

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6/29/2026 12:00:00 AM | Google

★★★★★ Jim Burke

Gerardo was outstanding in every aspect of the process. He made purchasing my new vehicle a stress free experience. | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ ariana malek

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6/29/2026 12:00:00 AM | Google

★★★★★ eduardo ramirez

Great job ! Overall really good service | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Dave Smith

The service department here has been wonderful since the ownership change in the last year. I was able to get a next day appointment time, and received consistent and clear communication from Glen (Service Rep) throughout the duration of the service. He also arranged a complimentary rideshare to pick me up. Great, quick and professio | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Joseph Sawyer

Quick and efficient service department, very friendly and to the point. Glen was awesome' | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Anastasia Lee

I had a repair covered by a Silverrock warranty plan. Earnest was so helpful in speaking to them, getting the part ordered and quickly installed once it came in and paid by them when finished. I have taken my car to Kearny Volkswagen several times and the service has been excellent everytime! | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Tisha Allan

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6/27/2026 12:00:00 AM | Google

★★★★★ Daniel Bober

Great mechanics. They were very communicative and were able to get me in quickly, and turned the car around over the weekend. A little pricey but it's a dealership so I expected that. They'll waive the inspection fee if you perform the maintenance with them. Will return. | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Geoffrey Shootman

06/27/2026: My service adviser Earnest was super super easy to work with. Made the oil change and repair today a breeze. Really liked and appreciated the video the technician made confirming an SOS system repair. Easy to schedule an oil change using the VW service scheduler. Service writer Josh was through. This has been my fourth v | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Erik Gudiel

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6/27/2026 12:00:00 AM | Google

★★★★★ Frank DelSavio

I bought a vw taos se from this dealership. Glen in service did a great job. | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Steven St. Martin

I was very happy with the service I received at Kearny Mesa VW! I was getting a key made for my Atlas. During that process, they assessed whether my vehicle had any deposits necessary. The service advisor showed me a gasket. That needed replacing bb/c it was leaking. He didn't shoved it at me with a sense of urgency, but merely said | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Max Reque

Earnest was the best! | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Bob L

Everything was great. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Hailey Walton

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6/26/2026 12:00:00 AM | Google

★★★★★ Sonia Bazan

One of an exciting experience is that I was able to get back to work using your ride back. Thank you! | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Simone Calder

Earnest was extremely kind and helped get my car's repairs to fit into my budget! Highly recommend working with him. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Heriberto Zaldaña

Un buen lugar hablan español me atendieron bien me ofrecieron transporte mientras le hacían mantenimiento a mi Tiguan le di 4 estrellas porque sentí que hizo falta algo | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Dina Zaia

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6/23/2026 12:00:00 AM | Google

★★★★★ gabe garcía

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6/23/2026 12:00:00 AM | Google

★★★★★ Troy Liggins

Simple oil change. All went well. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Nicole Davis

Gerardo and his staff were Amazing I didn't feel any pressure at all! | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Madison Hull

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6/22/2026 12:00:00 AM | Google

★★★★★ Ron

Five stars to John Sumagaysay. He's a rockstar service executive. Give him a raise and promote him - he's an asset to your organization. I had a great overall experience thanks to John. | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Shanae James

From start to finish, Rod made sure my needs were met and that I felt completely comfortable in his hands. His positive attitude, expertise, and genuine commitment to great service gave me confidence every step of the way. By the end, there was no question, Rod had helped seal the deal! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Rosie Rodriguez

Paul was fantastic professional and kept me updated | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Jon M

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6/22/2026 12:00:00 AM | Google

★★★★★ Jennifer Grebing

Glen was awesome. The service was great. Will definitely bring our cars back in | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Broken ankles 1

Glen in the service department is great. Quick and efficient service. | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Carlos Gomez

Great service! John Sumagaysay is awesome. | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Debra Wilson

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6/21/2026 12:00:00 AM | Google

★★★★★ Ismaiel Ibrahim

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6/21/2026 12:00:00 AM | Google

★★★★★ Richard Eger

I have had a number of unexpected issues with my car and Kearny Mesa VW has helped me get this the repair process. I especially appreciate them providing me with a backup car. | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Gary Klockmann

It should not cost $4008,$$ to replace the condenser and recharge the system , these prices are to much for anyone's wallet. Volkswagen Atlas | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Abner Sótenos

I had an excellent experience at WW Kenny Mesa. Zack and Mia provided outstanding customer service with genuine care, attention, and professionalism throughout the entire process. Zack is an exceptional salesperson; very knowledgeable, courteous, and skilled at understanding customer needs, which helped reduce the anxiety that often | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Kenny Cordova

Excellent dealership and service. Juan is the man and I have no complaints. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Martin Serrano

Great experience, I highly recommend Tina she is helpful professional and nice. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Jim Stowe

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6/19/2026 12:00:00 AM | Google

★★★★★ Holly Vo

Smooth process. Thanks Glen for all his help. For the first time we got a complimentary car wash which is a nice bonus. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ kal

First time here since I moved to SD recently. They were fast and was able to give me a quick response when I asked for a price adjustment. One of the service didnt meet expectations and that's why I'm only giving it a 4 star. But overall had a good experience. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ audrey vela

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6/18/2026 12:00:00 AM | Google

★★★★★ Marcus Todd

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6/18/2026 12:00:00 AM | Google

★★★★★ Jane Koppa

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6/18/2026 12:00:00 AM | Google

★★★★★ Nic Nash

Juan was awesome. Additionally, what I needed done was handled, and he's done an amazing job of following up to ensure the work. I'll be back for what's important. ???? | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Judy Fallon

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6/17/2026 12:00:00 AM | Google

★★★★★ Manny Gastelum

Master service consultant Earnest is the best. My vehicle was towed in due to a tire flat and he let me know the situation going on with the tires. Which I had no awareness of that situation until he told me. He was prompt to call and prompt to text message for updates. It was a Friday as well so I know Friday is going to be very bus | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Michelle Hartigan

Paul was an awesome service advisor! | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Steven

Glen is the best advisor they have on their team, addressed any concerns I had and made the process seamless 100/10. Technicians also did a great job of handling and treating my baby right. | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Tj Obrien

Great service and communication from Paul S | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Steven Hamilton

Based off my most recent experience, I felt it necessary to leave a review for the service department at this particular VW dealership. (This would be my 4th visit; non-routine.) — Big shout out to Earnest! — Due to a presumptive manufacturing defect, my beloved daily suffered a major issue. Despite not having any warning lights, I | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Ricardo Nieblas

Great costumer service | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Keith Ivy

Kearny mesa volkswagen is always helpful and reasonable with my service charges. | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Donnah Phipps-Hagan

First time going to another dealership and they did a great job with assisting me getting my car up to date | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ RITA WILSON

Glenn, the service manager was an absolutely perfect gentleman and showed us all the facilities, including the coffee and tea, bar and places to sit while we waited. He came back at least three times to let us know how my Volkswagen was doing in the service department. He was so polite and professional. You are very lucky to have him | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Thayne Greene

They helped me out a bunch making it affordable and getting the most amount of work done with the money that I had | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Jade infinity

Glen was great help with everything | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Susanne Marx

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6/13/2026 12:00:00 AM | Google

★★★★★ jodi brown

Had to go in for some recalls, no loaner available but the Lyft service was great! Super easy, but no way to tip the driver unless you have cash. Juan was super friendly and helpful! Although short on staff that day, recalls were done in a few hours and my car was shiny after the complimentary wash. No stress, great service! Thank yo | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Azure-Dee Martens Carroll

Great service from the service department. However, the excuse that there are not enough technicians is getting old. My car had to be returned for another battery replacement within 6months and the car took 3 weeks to be repaired due to availability of technicians. Please hire and train more technicians! On the plus side I did receiv | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Allisha Frederique

They are always professional and timely when it comes to repairs and simple maintenance. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Lisa Davies

The service department was great — fast, friendly, and professional! And the Lyft ride to and from home is much appreciated. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Alexander Selitskiy

Great service! I brought my 2024 Volkswagen Atlas in for its last warranty service because my sunroof wasn’t working. They replaced the entire module and handled everything properly. They also provided a loaner car while my vehicle was being repaired. I’m very satisfied and highly recommend this auto service. The staff was also ver | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Joseph Betancourt

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6/12/2026 12:00:00 AM | Google

★★★★★ Mitch McNeel

We received quality care and friendly staff at Kearny Mesa VW. It was our second time at this dealership and had a great experience. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Dion Williams

Great help with finding a car I love and streamlining the process to get it same day! | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ Karen

John my service advisor was very professional and explained everything that my car needed to have done. I was in and out in a reasonable amount of time and am satisfied with the service. | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Alda J. Silva

Service was done fast and explain everything the car needed, Paul was very helpful and polite | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ kelsey mcnair

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6/10/2026 12:00:00 AM | Google

★★★★★ Kellie Meckenstock

I had a great experience at the Volkswagen dealership. I brought my car in for a standard warranty service on a Friday, and the entire process was smooth and efficient. The staff was friendly, helpful, and kept me informed throughout the visit. Everyone was professional and made the experience stress-free. I really appreciated the ex | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Martin Hipwell

Sal was very friendly and knowledgeable about Volkswagens | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Kyra Marie

PLEASE BE CAUTIOUS when it comes to this dealership!!! I bought a used jetta with a 2 year warranty, they convinced me it was in great condition. Immediately had to get a wheel alignment. Within less than two weeks the dealership called saying they have to revoke the 2 year warranty that was already approved and signed for. I then de | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ erica robles

Great experience! Marco was very responsive via text, quickly provided a quote, and answered all my questions. I came in as a walk-in for a tire replacement, and the service was completed within the promised timeframe. Easy, efficient, and hassle-free. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Kenneth Forsthoff

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6/8/2026 12:00:00 AM | Google

★★★★★ Benson Lim

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6/8/2026 12:00:00 AM | Google

★★★★★ Anh Le

The staff is friendly and the works have done on time. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Michelle Drake

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6/8/2026 12:00:00 AM | Google

★★★★★ Jonathan

As soon as I pulled up the service team got to work. During the service appointment my service representative thoughy explained a few items that needed attention. Total visit was easy and smooth. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Michael Ruggiero

I had a great, hasslefree buying experience for my son’s ID.4. Christian went above and beyond to help make the deal possible including driving the car to me which was very nice. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Paper Chaser Cannabis Reviews LLC

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6/8/2026 12:00:00 AM | Google

★★★★★ Yan Frank

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6/6/2026 12:00:00 AM | Google

★★★★★ Lauren L.

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6/6/2026 12:00:00 AM | Google

★★★★★ Sue Silva

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6/6/2026 12:00:00 AM | Google

★★★★★ EDWARD Villar

The other day I went to browse around and I was greeted by Christian Gonzalez who provided me wonderful customer service and great hospitality. as I enjoyed my day on out with family just to check my options. By the time my adventure came to an end, I experienced a good time as well a new vehicle... thank you for everything ?? | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Dan Kaplan

Friendly, fast, responsive and knowledgeable service. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Ashley Jackson

I have had 2 really awesome experiences at this Volkswagen receiving service on my vehicle. One of my services last fall ended up needing a specific part that had to be ordered in, but the service staff were very communicative and provided me lots of updates on the status of my car which I really found helpful. The staff has always b | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ David Cruz

The team was great . Tina was able to get me in and was able to do my recall item. Was even able to get my car wash done | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Kelly Gray

Juan was super helpful! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Joe Geiss

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6/5/2026 12:00:00 AM | Google

★★★★★ Sara Knudson

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6/5/2026 12:00:00 AM | Google

★★★★★ Makaidith Cisneros

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6/5/2026 12:00:00 AM | Google

★★★★★ Yamel Ramirez

I had the pleasure of having Earnest as my service advisor during my recent service and he was professional, knowledgeable, and mellow. My fifteen year old car had an expensive need but Earnest worked with me without pressure and even offered alternative options to reduce costs. I’ve never had a negative experience at Kearny Mesa’s S | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Cindi Safford

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6/5/2026 12:00:00 AM | Google

★★★★★ CaliPapi

Kerney Mesa VW is the only VW dealership I'll go to. Reliable service, trustworthy staff, amazing cars and deals, and the treat you like a person. Everything that matters when looking for a car, a reliable car, and a real worth your money. Need a VW go to Sedano Kerney Mesa Volkswagon. If you have any servicing needs for your VW, mak | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Ella F

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6/3/2026 12:00:00 AM | Google

★★★★★ Jonathon Dobbins

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6/3/2026 12:00:00 AM | Google

★★★★★ Michelle Diaz

Kearny Mesa VW was easy to schedule with and quick with repairs. My service agent Juan was great! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ T G

Good job! Got a complimentary rotation. Thanks again! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Peter Schmidt

Great service.VERY good coffee.Does any body ever read this suff? Let me know. peter f schmidt. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ juan morales

Awesome service!! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Lori Olsen

We worked with Glenn and could not have had a better experience. The problem with our car was quickly diagnosed and Glen and his manager Jack worked with us in managing the repair and cost of repair. I highly recommend Kearney Mesa Volkswagon . They will be my “car place” from here on out. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Erick Resto

Great experience | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Stephanie Shaffer

great experience! love my new car! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Brooklynn Miller

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6/3/2026 12:00:00 AM | Google

★★★★★ Sajjon Boodoo

Quick shoutout to Glen for my service, had major repairs needed to get done. He worked his magic and got me out with a great price and fully repaired, highly recommend using him for any service related issues! | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Suzanne Weiss

Service was professional and courteous. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Jesus Sanchez

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6/3/2026 12:00:00 AM | Google

★★★★★ Jonathan Lavi

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6/3/2026 12:00:00 AM | Google

★★★★★ Andres Andres

Their service shop made some gross mistakes during a Tiguan water pump swap out under warranty that caused the vehicle to malfunction and need a tow truck back to the dealership for follow up repairs. They were supposed to reimburse me $50 for the tow truck and agreed to, and never did. I followed up a couple of times and resubmitt | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Brian Smallwood

Sal was very professional. He got me in and out quickly. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Meg Ryan

glen was great and very helpful | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Cindy Smith

Glen was very courteous and straightforward with the service on our Jetta. Very professional and quick service as well! | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Lourdes Garcia

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6/1/2026 12:00:00 AM | Google

★★★★★ Angelica Lopez

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6/1/2026 12:00:00 AM | Google

★★★★★ Kyra Williams

condition. Immediately had to get a wheel alignment. Within less than two weeks the dealership called saying they have to revoke the 2 year warranty that was already approved and signed for. I then decided to go get a diagnostic tests done at another VW dealership and the results proved over $5,000 worth of service needed. The car ha | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Rez

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5/30/2026 12:00:00 AM | Google

★★★★★ Pam Arakelian

Great experience. A little longer than I expected but generally a seamless transaction | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Barbara Williams

Here from out of town and had a minor issue with my car. They got me right in and fixed it without charge. They also found a maintenance issue, drive belt about to go. They got me back in first thing next morning, prioritized it and done in 2 hours. Provided free Lyft service back and forth. Tina was great! | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Nina Burns

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5/29/2026 12:00:00 AM | Google

★★★★★ Mike George

Great place to deal with. Actually purchased my car new at that location. As good as the service department was I felt that they were more interested in selling me more service and parts than taking care of my immediate needs. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Casey Fuss

By far the worst not only dealership, but workplace I’ve ever stepped inside of. Do not recommend. I waited 3 hours for a part I was eventually told was not in stock. After asking if it could be ordered, I was told it would be $533 when it’s on eBay and Amazon for $45. They told me they would wash my car, and it proceeded to sit in t | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Carol Munoz

SOo far the everything has been great | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Philip Cheng

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5/28/2026 12:00:00 AM | Google

★★★★★ Piyacha kumpai

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5/27/2026 12:00:00 AM | Google

★★★★★ valerie I.

Great service! They comped my tire rotation! | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Natalee Coplin

I got my car from NV serviced here and it was great!! Glen was very helpful and kept me updated throughout the whole appointment. We’ll definitely be going back! | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ lil Garzuca

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5/27/2026 12:00:00 AM | Google

★★★★★ nathaly pont

Recently took my car for a service inspection and Glen helped us out. He went all out to have the car ready the same day, he is one of a kind advisor. Thank you Glen we really appreciate it | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Murl Brown

Everything was great | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Sean Roth

Bought my first car here! They were so helpful and made sure I was taken care of. Would recommend for anyone looking for a good priced reliable vehicle. | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Noel Kaori Tarver

It was excellent. Everything was smooth and less waiting time. | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Karen Baszak

We were able to purchase a new car and handle all the negotiation and paperwork online which was really convenient, since we knew what car we wanted. And they delivered the car today, so we never had to go to the dealership. We appreciate this efficiency! We initially had some concerns since the advertised price was not the real pric | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ sara casique

Excellent service . Glenn is the best | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Scares Vladimir

| Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ PCAD Center

I recently went to Volkswagen Kearny Mesa to get a secondary key made for a car I purchased through Carvana, and the whole process was surprisingly easy and smooth. Sal was super helpful from start to finish, got the car checked in quickly, and made sure everything was completed in a reasonable amount of time. Great customer servic | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Jenn Belgarde

Glen is one of the best service providers around! He is patient, quick, communicative and had me in and out in no time. There was so stress at all and he made the middle of my work week more pleasant. | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Gerard Tully

Easy scheduling with speedy service! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Brian Steinrichter

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5/22/2026 12:00:00 AM | Google

★★★★★ Whitney Gladstone

I was hoping that a software update recall would not take 3 1/2 hours. I had an early appointment, 8;30, but it was noon by the time I left the service center. | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ William BB

Called this dealership multiple times for parts. Up to 400% price increase on retail parts. Found it cheaper to ship from other VW dealers and pay the shipping fee. Absolute ridiculous management on these prices. They treat these prices like they are Audi. | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Megan Sussman

Paul was great. Helpful a d made sure things got done quickly. | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ William Rodriguez

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5/20/2026 12:00:00 AM | Google

★★★★★ Kayla Justyne

Juan was very responsive and patient, explaining any questions I had! Thank you! | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Andy Galewski

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5/19/2026 12:00:00 AM | Google

★★★★★ M K

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5/19/2026 12:00:00 AM | Google

★★★★★ Roxi Fulton

Juan was great! | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Calin Morgan

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5/19/2026 12:00:00 AM | Google

★★★★★ Antonio Zavala

Son Profesionales | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Gabi A

Sal was amazing | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Blake Miller

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5/18/2026 12:00:00 AM | Google

★★★★★ Emily Bahr

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5/18/2026 12:00:00 AM | Google

★★★★★ Catherine Rodman

Tina was very helpful, but I regret approving repairs that were recommended before additional diagnostics were performed. The additional diagnostics revealed two leaks, neither of which were described in regard to severity. Both were labeled as essential services. When I inquired I was told that the valve cover was minor and that my | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ mary mceachern

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5/17/2026 12:00:00 AM | Google

★★★★★ Stephen Salts

We had an excellent experience with Zach at Kearny Mesa Volkswagen. We started by wandering the lot and Zach came to us with a genuine and friendly welcome. From the first hello to driving off the lot with our Tiguan, he was professional, communicative, and was always pleasant and positive during what can be a stressful process. Our | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Ivan Retana

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5/17/2026 12:00:00 AM | Google

★★★★★ La Rocco Cornejo

I brought my car for service and I was clearly explained what was going to happen and how long the service was going to take. There were no surprises and Paul Sermeno was great!! Helpful and very knowledgeable. | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Dirk Husemann

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5/16/2026 12:00:00 AM | Google

★★★★★ Kesley Reyes

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5/16/2026 12:00:00 AM | Google

★★★★★ Shawn Ikenoyama

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5/16/2026 12:00:00 AM | Google

★★★★★ Luis Morales

Great work i bought a 2020 Volkswagen Tiguan from a auction for my girlfriend I fix it all all I needed was the telecommunications module replace and programmed they were fast and Friendly Tina helped me out getting this car ready for my girl. Thanks Tina for the great costumer service. | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Miguel Angel Villegas

Excellent customer service. | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Erika Lopez

I recently brought my vehicle in for maintenance and had a great experience. Earnest was professional, friendly, and kept me informed throughout the process. He completed the service in a timely manner and made sure everything was running smoothly before I left. I appreciated his attention to detail and honesty about what my vehicle | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Manuel Otis

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5/15/2026 12:00:00 AM | Google

★★★★★ Adrian V

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5/15/2026 12:00:00 AM | Google

★★★★★ Patricia Wilson

Johnathan is hands-down the best Car Saleman I’ve ever had in my 65 years! I guarantee I wouldn’t have bought this car if somebody else had been my salesman. And Mathew is my favorite finance guy ever I feel like I have a friend in both of them. I wasn’t just a number. I was a valued client.! I will recommend johnathan to everybody I | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Thomas Gadzala

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5/15/2026 12:00:00 AM | Google

★★★★★ Jackson Naramore

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5/14/2026 12:00:00 AM | Google

★★★★★ Heather Masini

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5/14/2026 12:00:00 AM | Google

★★★★★ Will Miller

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5/14/2026 12:00:00 AM | Google

★★★★★ Cj Lucero

My service manager Glen was great ! Very helpful attentive, addressed my concerns kept me informed about the process. Great experience. | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Lauren Palm

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5/14/2026 12:00:00 AM | Google

★★★★★ Logan McQuivey

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5/14/2026 12:00:00 AM | Google

★★★★★ Alex King

I have an independent mechanic shop and I’ve been using curly Mesa Volkswagen to order parts for Volkswagen’s for the past 20 years the parts employee Fabian Ibarra has terrible customer service skills and when they were not going to get me a part, he never got a hold of me to let me know or replied to my email the day before asking | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Jaime Ibarra

John and the team were extremely professional and expeditious!! I will definitely keep taking my vehicle there! | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Peter Duncan

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5/13/2026 12:00:00 AM | Google

★★★★★ anthony maldonado

I recently brought my son’s 2022 Volkswagen Tiguan into Kearny Mesa Volkswagen for an oil change and I wanted to recognize the outstanding customer service provided by Sal Salinas. From start to finish, Sal was professional, knowledgeable, courteous, and genuinely attentive. He kept me informed throughout the process, answered all m | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Jesus Arellano

Customer service has always been exceptional, very helpful and accommodating. I truly appreciate how quick and convenient it is to bring my car in for service. Glen always makes the process smooth and stress-free. His kindness, professionalism, and dedication to excellent customer service are a big part of why I continue coming back | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Randy Watson

My service rep Paul was very helpful with the entire process, and with getting me rides to and from the shop | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Suzy Maunu

Great experience getting work done on my Beetle. Earnest was my service rep and he was a great communicator and very nice and everyone else I interacted with was polite and professional. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Peluso_ Game

Excelente servicio gran experiencia. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Debbie McIllwain

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5/11/2026 12:00:00 AM | Google

★★★★★ xiaoyu komen

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5/11/2026 12:00:00 AM | Google

★★★★★ wiliam Solar

Excellent service and customer care. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Nanci Porter

Tina was great, kept me informed & was honest about what was really needed. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Dana Tobiassen

I moved from Mission Bay VW to Kearney Mesa VW to stay with Earnest & Jack Daniels & other members of the team. They are wonderful to their clients. It feels as if Im doing business in a person way, as I would have done decades ago. They know their products, value their customers, & are professional, but they give it that personal to | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Jazmin Reyes

Provided excellent customer service and took good care of my vehicle. Paul did an amazing job communicating about the status of my car the entire time! | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Tatum Smith

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5/9/2026 12:00:00 AM | Google

★★★★★ Brandon Lemmon

Good communication and follow through. Arranging Lyft is a good service. | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Melanie Ross

Work is done in a timely manner and they are always great about getting you a Lyft ride if you don't have a ride. | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Charles O'Neill

Juan, our customer service rep at the dealership was very attentive to my needs. He was very informative and kept us notified of our car status and ensured that we had reliable transportation to and from the dealership. Due to Juan’s professionalism and his outstanding service, I will continue to be a patron of this dealership. Go | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Casey Frank

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5/9/2026 12:00:00 AM | Google

★★★★★ lans coul

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5/9/2026 12:00:00 AM | Google

★★★★★ Minna Abtahi

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5/9/2026 12:00:00 AM | Google

★★★★★ Emily Jones

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5/9/2026 12:00:00 AM | Google

★★★★★ Dennis L

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5/9/2026 12:00:00 AM | Google

★★★★★ Jesus Nunez

Went to Kearny Mesa VW to check out a couple vehicles I saw online. Was greeted by Zach Davis right when I arrived and asked how he could be of service. I showed him the 3 listings and he was prompt with the great customer service. He was very knowledgeable in all of the vehicles features across 3 different brands, showing me he knew | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Wendy Deras

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5/8/2026 12:00:00 AM | Google

★★★★★ susan kalogirou

Wonderful place to buy a car | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Susana

good service. | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Wally Eggers

Efficient and friendly service, including Lyft rides home and back for pick up later on. Great service. | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Amanda Johnson

Juan was super helpful! He helped with my battery replacement as well as another issue with my Atlas which he made sure was covered by my warranty. Would definitely recommend! | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Spencer Voyteshonock

Service was great ?? great inspection videos and fully detailed with the reports | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Gayle Nicholas

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5/8/2026 12:00:00 AM | Google

★★★★★ Heeba Bahriz

Good customer service from Glen. | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ vanessa perez

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5/7/2026 12:00:00 AM | Google

★★★★★ Vladimir Spasojevic

My advisor was very friendly and did an excellent job explaining what they found and recommended during service. They also have a nice waiting area and coffee shops within walking distance. | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Michele Nelson

I took my car in for routine maintenance. During the service, my advisor Glen reached out to share that the technician discovered a leak. Thank goodness for a thorough inspection. Glen ensured that the repairs we covered under warranty and kept me apprised of the service along the way! Overall great experience and the best custome | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ MChennn

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5/6/2026 12:00:00 AM | Google

★★★★★ Julia Gomez

Glen was amazing and gave A+ service, I came in for a 20,000 maintenance and it was found that I needed new brakes, Glen made sure that it was taken care of in a timely manner. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Jing Yao

I appreciate Glen Foster provided me a professional and friendly service! | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ hen maz

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5/6/2026 12:00:00 AM | Google

★★★★★ Tara Tolentino

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5/6/2026 12:00:00 AM | Google

★★★★★ Cassandra V

Cynthia was helpful, honest, and knowledgeable. Great experience. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ David Stone

The team at Kearny Mesa Volkswagen was exceptionally friendly and knowledgeable.Our salesperson, Josh, answered every question we had and offered great suggestions that helped guide us to the perfect car. They truly made the car-buying experience enjoyable. | Read Full Review

5/5/2026 12:00:00 AM | Google

★★★★★ jonathan quinonez

My entire experience with the sales person named Jonathan was phenomenal. From the very beginning, he answered any questions I needed, was very available via text message, and went above & beyond when explaining all parts of the process. I was also helped by Matt in the finance office who delivered the same level of world class cu | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Ernies Fine Vintage

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5/4/2026 12:00:00 AM | Google

★★★★★ Salvatore Ercolano

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5/4/2026 12:00:00 AM | Google

★★★★★ Evan Cooper

Paul is very helpful and knowledgeable | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Luis Caloca

Amazing service every single time. There’s honestly nowhere else I’d trust with my vehicle. Glen Foster consistently goes above and beyond. He makes you feel welcomed, valued, and genuinely proud to be part of the Volkswagen family. His professionalism, attention to detail, and commitment to taking care of both my family and our veh | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Nicolas Cridlig

Recall on the driver airbag, replaced and inside cleaned while waiting with tea or coffee! Plus a car check with recommendations with prices. Pleasant experience, thank you. | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Rachid photographer

Worst experience ever. I will never come back again, I trust the compnay so much that I got played and scammed. I get charge 3 times for the same problem. I will contact the corporate team to let them know. Please be careful about those people | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Steven Slagter

My service advisor was great | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Laura Arellano

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5/1/2026 12:00:00 AM | Google

★★★★★ Denise Carlino

Had a recall fixed. They even took me home and then called me when it was ready to be picked up. I really appreciated all that. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Amissa Bongo

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5/1/2026 12:00:00 AM | Google

★★★★★ Andrew Boucher

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5/1/2026 12:00:00 AM | Google

★★★★★ Manuel Romayor

It was an absolute pleasure reconnecting with my advisor Glen. Hadn’t seen him in years. He provided me with top-notch customer care. The absolute best. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Armando Leyva

Advisor was very helpful | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Jamie Beaulieu

Paul was amazing! Super communicative, kind, and helpful with giving realistic expectations as to time & cost of service. He called me on his day off to give updates and ensures my vehicle was finished before a trip. Super pleased! | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Kelli Holiday

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4/30/2026 12:00:00 AM | Google

★★★★★ David Coughlin

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4/28/2026 12:00:00 AM | Google

★★★★★ Omar Galindo

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4/28/2026 12:00:00 AM | Google

★★★★★ Ángel Ramírez

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4/28/2026 12:00:00 AM | Google

★★★★★ Wesley Burns

Peter and the team at Kearny mesa vw made the entire process of leasing a vehicle very smooth. Peter was very knowledgeable and helpful and picking out the right car | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Gina Hemmert

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4/28/2026 12:00:00 AM | Google

★★★★★ Karey Swint

Was contacted by Lola about my lease on my ID.4 coming to an end this year and wanted to give me my options. Turns out VW drops lease residual amounts in April and it made the most sense to end my lease early and purchase my vehicle. Lola was such a pleasure to work with. The service I get at this dealership is why I have purchased o | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ ME

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4/28/2026 12:00:00 AM | Google

★★★★★ Doug Brunk

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4/27/2026 12:00:00 AM | Google

★★★★★ JOSE R3D

Great dealer the staff are very professional TINA she is always very attentive and in communication with you till you car it’s ready . | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Amber

I’m always taken care of at Kearny Mesa Volkswagen. Thanks everyone! | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ BERTHA DIAZ

Mr. Sermeno is very helpful. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Pearl Hancock

Working with your staff Earnest I found the most rewarding and very professional I would recommend Kearney Mesa Volkswagen to other thank you for your help and support. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Reilly Buckenham

John and the team at Kearny Mesa are great! I had my car detailed and it came back looking amazing. I’ll be bringing it back next time I need a good cleaning! | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Brad Graff

Great experience!!! Rod was outstanding and he was a pleasure to work with | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ madeleine c

Paul Sermeno was my service consultant & was amazing to work with. He had me in & out quickly. He was communicative & helpful in getting me back into my vehicle ASAP. “Better Call Paul” !!! | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Joel Benatar

Did a booking for a software upgrade. The app and the customer confirmed this. Arrived at dealer to get this done only to be told they cannot do it. Very disappointed | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ John Groman

John was my service advisor and explained everything clearly. He was polite and answered questions I had. Did a great job. Look forward to having him for my next service session | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Edgar Manrique

We had a great experience At VW Kearny Mesa, we had a scheduled appointment and they checked us in right on time. Paul Sermeno was very professional and attentive we will definitely come back! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Ignacio Hernandez

Josué Alvarado is an excellent sales person and very good customer service Congrats! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ frankie arredondo

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4/20/2026 12:00:00 AM | Google

★★★★★ Jarrod Pantehis

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4/20/2026 12:00:00 AM | Google

★★★★★ mohamed eltabbal

Mathew, the Finance Director, is an amazing person and extremely knowledgeable about the cars he sells. I was not particularly impressed by the sales experience at first, but once I started talking to Mathew, the entire experience became truly 5-star. He took the time to go through every single detail with us and was very accommodati | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Kendall Emtman

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4/20/2026 12:00:00 AM | Google

★★★★★ Parsons Family Birds

Is only VW dealer central to San Diego Good service | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Rachel

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4/19/2026 12:00:00 AM | Google

★★★★★ Karla Hernandez

Went in to the Kearny Mesa VW Dealership on Saturday 4-18-26 . Zack Davis was my sales man . He was very knowledgeable and very helpful great customer service skills and very patient with me. He was able to help me with the car I wanted and made the price right and affordable. If you’re looking to buy a car look for Zack he’s the on | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Leonard

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4/19/2026 12:00:00 AM | Google

★★★★★ Maria Ohlin

I bought a new 2023 Volkswagen Atlas Cross Sport and was a little hesitant to take my car into the “dealership” for service, but I have been pleasantly surprised with my experiences at Kearny Mesa Volkswagen. When I went in for a mandatory service and recall upgrade, it went way longer than expected! When it was all said and done, th | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Jimmy Velazquez

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4/18/2026 12:00:00 AM | Google

★★★★★ John Friedrich

Good Service Kearny Mesa Volkswagen is the way to go. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ James Pringle

Best sales person who explained very well the nuances with buy vs financing vs lease. I can put feeling like I got a great deal and very happy with my purchase | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Isis Arenas

Great customer service! My advisor Sal was very helpful with my questions and concerns with my car service. I appreciate his help. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ 74 K45Z1

Absolute incompetence. Avoid this dealership! ?My 3-year lease just ended, and I wanted to upgrade to a new Jetta SE. I started the process 3 weeks ago on the official VW site with a specific VIN. Since then, it has been a total circus: ?Week 1: Called them because of no response. They had "no record" of my request. I told them: Jett | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Gregory Pennett

John was friendly and very professional | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ alma caballero

Good service friendly people | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Irving Medina

There’s no words to describe the amazing job they did on my car. I have 2024 volks GTI and had 2 recalls and a thermostat housing in which they, service manage Jack Daniels went above and beyond to make the maintenance/problems my car had affordable. And of course can not thank the team that worked on my car enough as they also did | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Jeanie Sanders

I was visiting my daughter who goes to college in SD and her car needed service. Ernest and Glen were super helpful. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Jesse Moreno

Took my car in for service for a check engine light. Tina was a big help in getting me checked in and situated. Turned out to be cover under my cars warranty and was fixed a day later. Received the car fixed and fresh from a car wash ready to be back on the road. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Alan Johnson

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4/14/2026 12:00:00 AM | Google

★★★★★ Tanya G

Great customer service | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Eva Curavic

I have taken my ID. 4 several times for routine maintenance and it's always been a positive and pleasant experience. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Janet Deal

Excellent service! My vehicle was ready sooner than expected. Highly recommend Kearny Mesa VW! Thank you Paul! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ T

I had an amazing experience at Kearny Mesa Volkswagen, all thanks to Zach Davis. He went above and beyond to make my car buying process smooth and stress-free, even when some unexpected situations came up. He was incredibly flexible and patient throughout everything. What really stood out to me was how kind and understanding he was | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Heather Robinson

Thank you for working with me & helping to get TDI fixed with new flywheel and a transmission replacement. Running like new & it got a bath too. Tina & Jack & the mechanic the were awesome. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Squigy Squigy

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4/13/2026 12:00:00 AM | Google

★★★★★ Alexander Robles

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4/13/2026 12:00:00 AM | Google

★★★★★ Jean Smith

Juan was very helpful on getting all the repairs done on my GTI in one day. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Nick Messina

Fast, professional, friendly and great service/work on the car. Thank you! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Drue Freeman

We had a bit of an emergency with our VW. Kearny Mesa Volkswagen got us an appointment on short notice and took care of the problem very quickly. The staff was excellent. Thanks! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ jess jackson

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4/13/2026 12:00:00 AM | Google

★★★★★ Belén Manríquez

Good dealership if you need a VW | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Brian Hüdepohl

Service department is excellent. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Far Naz

Very nice staff and helpful. I've been coming here for 2 years now and am very happy with their service and communication. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ KC

I've been using Kearny Mesa VW for over 12-years. I like the feeling when I’m inside. Very welcoming. I will only use Sal when it comes to my service representative . He knows what he’s doing since he’s been in the industry for many years. I’m in good hands when I come in for oil change or something major. As long as Sal is arou | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Suren Grigorian

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4/10/2026 12:00:00 AM | Google

★★★★★ Kristin Miller

Earnest was so helpful and Lola, who I purchased my son's car from was wonderful! She was patient and super helpful. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Jeff

It was my first time visiting this dealership—I brought in my MK7 GTI for some overdue recall work. From the start, the staff was organized, friendly, and welcoming. They had hot coffee and cold water ready, which was a nice touch. Communication with Earnest was excellent. He and his team were attentive, answered all my questions, an | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Wanda Burgos

My second visit to this dealership was pleasant this time around only because my service provider Mr. Brooks took good care of me and my vehicle needs. When you visit this dealership make sure to ask or request for Earnest Brooks ???????????? for your vehicle needs. He gets it done ! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Patrick H

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4/10/2026 12:00:00 AM | Google

★★★★★ Falk Feddersen

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4/10/2026 12:00:00 AM | Google

★★★★★ Antoine Phillips

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4/10/2026 12:00:00 AM | Google

★★★★★ H M

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4/10/2026 12:00:00 AM | Google

★★★★★ Homer Spencer III

The service department team are great with customer Jhon the service guys were the best the moment I walk in the help getting me the appointment I need Iam really happy with the Kearny Mesa location ?? | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Briana Hooks

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4/8/2026 12:00:00 AM | Google

★★★★★ Elizabeth Van Zant

From the moment we arrive , Tina greets us with a smile and is ready to help. She keeps us up to date with status of our car repairs or service , and is always organized and professional. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Jorge Sanchez

VW Service advisor Glen Foster provided excellent customer service. He was kind and kept me informed on the status of my Jetta. All repairs were completed timely. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Chris Veldkamp

Glen Foster, my service tech was awesome. He not only got my repairs done quickly, but my car was washed when it was completed as well. The repair itself took a little longer than I anticipated, but that wasn’t in his control. I will ask for Glen on my next repair as well. Thanks! | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Aaron Finley

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4/8/2026 12:00:00 AM | Google

★★★★★ Veronica Cisneros

I recently purchased an Atlas from Frankie & Christian. I was referred by Marco & Glen in their service dept. Marco was a great help when I returned my Lemon. Frankie & Christian were very helpful and answered all my questions which made the transaction seamless. I will definitely come back to KM VW for future car purchases. | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Quinn Tadevich

Sal especially Juan, the service advisor, was a great help to me and discussing some issues with my car! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Elizabeth Castillo

Great service! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Lena Gunter-Palacios

I had an amazing experience working with Paul and the technician that worked on my car. He was experienced, helpful, and kind. He kept me updated about the progress of the services I needed for my car. | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Claudia Tellez

My service advisor, Glen, was great help and very attentive during and after my visit! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ David Englehart

Glen was a great advisor! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Rich Brenner

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4/5/2026 12:00:00 AM | Google

★★★★★ Don’t ask Don’t ask

Service is good however they need to get LOANER CARS for people! I waited 6 hours in the shop because there is never any loaner cars | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Tahny Tran

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4/5/2026 12:00:00 AM | Google

★★★★★ Tania Lopez

The staff here is extremely friendly. The salespeople are friendly, which is usually a given, but the technicians are also just as friendly. They try to help you out and point out exactly what is wrong and give you options. It is clear that the customer is the priority. I have taken my car here since I brought my first Volkswagen | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Monica Rivera

Great! | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Lisa “OBgoofyfoot222” Carulli

Glenn Foster is awesome | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Tony Angel

I was treated respectfully by all service agents. Everything that was going on with my recalls was explained. Thank you VW Kearny Mesa. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Jill O

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4/5/2026 12:00:00 AM | Google

★★★★★ Vinson Avery

Speedy professional service! | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Kayna Skye

Mostly all good. Nice place. Everyone was nice. Only downside was that I left my car there for the day but when I came to pick it up about two hours after they called me to say it was done I had to wait 30 minutes for them to bring it out. I think they were washing it, which was nice (they let me know when I dropped it off that they | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Maynard Monaghan

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4/4/2026 12:00:00 AM | Google

★★★★★ Marco SD

Always great service | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lana Tamta

always a pleasure with glen! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Tanner Haas

Was very good service advisor Paul did amazing job getting me out of there on time during my recent service. Service took a little longer then expected they said it would take an hour and a half to do but an hour and a half went by and they still hadn’t put my car on the lift I was there for 2.5 hours waiting for a 25 minute oil chan | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Sandra M. Boisson

The service is always friendly and communicates promptly with customers. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Daniel Venzon

Good service friendly staff | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Luke Wessel

Great experience! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Dai Phuc Nguyen Cao

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4/2/2026 12:00:00 AM | Google

★★★★★ David Temple

There’s something about hiring new people that gives a charge to the customer service experience and this is the case at Kearny Mesa VW. They’re helpful and kind and I really appreciate that. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Eric Lovell

Glen provided outstanding customer service! Exceeded expectations. Car service was excellent and runs great! Thank you Team Volkswagen. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Nathan Whiting

I was able to get a same-day appointment to replace the battery on my '18 GTI when it died while I was visiting SD on vacation. My service advisor Sal was helpful and gave an accurate assessment of when the service would be complete. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Robyn Austin

Kearny Mesa Volkswagen is great. They always take care of my needs, they are courteous, knowledgeable and easy to work with. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ John Beacom

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3/31/2026 12:00:00 AM | Google

★★★★★ Heather Malstaff

Huge thank you to the team at Kearny Mesa Volkswagen! Our A/C suddenly stopped working right before we were about to drive to Arizona, and we were worried the trip would turn into a very hot one. The service team got us in right away and had everything fixed the very same day. Their staff was friendly, efficient, and really went the | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Kimberly Tallman Dorros

Easy to work with and very professional. Didn’t push any extra services on us. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ vanesa

Excellent customer service and very helpful. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Terri Hutton

Somewhat frustrating with the new AI system. Blocks you from speaking to a service rep after receiving a list of ‘to do’s’. Once the line of communication opened back up we were back to great service. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Alex & Sara O'Konski

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3/30/2026 12:00:00 AM | Google

★★★★★ Vigant maheshwari

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3/30/2026 12:00:00 AM | Google

★★★★★ Wellington Loh Jr

Good service but check in took almost 30min which seems bit long ! | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Anika Longworth

Overall our experience at Kearney Mesa was fantastic! I want to specifically call out Mia, Sarai, and Matt who each made the experience so easy and smooth. Everyone was very responsive, and checked with us along the way. Thank you | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Fernie Miramontes

Highly recommend this service center and specifically Sal. He was able to squeeze me in as a walk in on a Saturday and had me out the door in a few hours. Very friendly, great communication, and was very thorough in the vehicle inspection and advisement of services needed. Will definitely return here in the future! | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Dave McCargar

John assisted me with a complicated service and facilitated my interests and concerns with high level of professionalism and customer care. He consistently kept me updated and navigated multiple services as well as researching warranty work with expertise. Thank you John for all your great assistance! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Oscar Soto

Very good customer service | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Michael Marsolais

No thanks | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Deborah Ledezma

Atencion muy profesional y amigable. Me atendieron con mucha cortesía e hicieron un excelente ?? servicio. Muchisimas gracias a Juan de El Dpto de Servicio, que fue quien personalmente me atendió. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Stewart Lambert

I had some pretty serious work done after diagnosis of an oil leak, Sal really helped out with keeping me informed and giving me a good price for the work. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Tom

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3/28/2026 12:00:00 AM | Google

★★★★★ Tameeko Clark

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3/27/2026 12:00:00 AM | Google

★★★★★ Rebecca R

Was very happy they only took an hour to get my oil changed. I told them I had a Dr apt and could stay there all day. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Noel Dansalan

Service Advisor Paul Sermeno was very diligent with my maintenance and service needs. THANKS for all your assistance Paul. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Carolina Segura

Agent was very helpful and pleasant. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ miguel morales

100% recommend , Service is very good and people very professional. Thank you to Glen Foster Service Advisor , very professional, he help you all the time. 100% recommended ask for him , He will help you. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Morgan Markham

Sal was great! | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Micah Muscolino

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3/26/2026 12:00:00 AM | Google

★★★★★ Ana Marie

Stellar service! Everything was great from start to finish. Easy to set up an appointment online, check in was easy, and I rolled away into the sunset a few hours later. Thanks to Earnest and team for taking care of my car! | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Kyler McNeely

I had a very positive experience at Kearny Mesa Volkswagen. I dropped my vehicle off around 8:15am for an oil change, brake flush, and transmission flush. They performed a full inspection (which I know is pretty standard) and found the drive belt needed replaced. I approved that, expecting at least another hour of labor tacked on bef | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ sam mojadedi

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3/26/2026 12:00:00 AM | Google

★★★★★ Jason Colleman

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3/26/2026 12:00:00 AM | Google

★★★★★ Zipporah Dixon

Glen was very helpful in the process of my vehicle getting repaired. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ mark yovanovich

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3/25/2026 12:00:00 AM | Google

★★★★★ Brittanie Turner

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3/25/2026 12:00:00 AM | Google

★★★★★ Kate Talbott

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3/25/2026 12:00:00 AM | Google

★★★★★ James Diemer

Great service, on time with oil change | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Jake Mc Dermott

This place is extremely frustrating. I saw a listing on CarGurus with a set price, but when I reached out, I got conflicting responses from three different people, one said the price was wrong, another said the car wasn’t in stock, and another said the price was correct. A week later, I got a call from someone who seemed real, sayin | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Natalia Ponomareva

I am extremely dissatisfied with the service experience at this dealership. I first contacted them regarding a defect in my vehicle and informed them that I would be traveling for a few days while the car was being repaired, since I rely on my vehicle every day for work. When I returned from my trip, the car was still with the dealer | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Daniel Dunne

Glenn was excellent, very good customer service. Fixed my car! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Robin Rubio

Ernest is the best!! We have had him as an advisor for 4 yrs. Always going above & beyond not only for my ID4 but my daughter’s Jetta!! Keep doing awesome!! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ maddisonryan4

I had a great experience at Volkswagen with Earnest. He was kind, helpful, and thorough in getting back to me for my car’s diagnosis. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Tom Ammon

I had the Service Inspection light illuminated in my vehicle. Sal took my vehicle promptly at my 7am appointment and provided me with a Lyft to my residence. Upon inspection, it was identified that I had a failing water pump. Sal knew I needed my vehicle by 1pm. He not only was able to have the Service Team complete the inspection an | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Sarah Post

I received courteous treatment and frequent updates as needed from this dealership. Sal also went above and beyond to discuss repairs and recommendations for my vehicle as well as was mindful to help me make a plan within my financial ability while prioritizing necessary and safe repairs in a timely manor. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ HeyItsNico

Took my car in for a recall just for the airbag, I’m going to say it again JUST for the airbag. I waited until they notified me about my car being finished and it took 3-4 hours until I got a notification stating my car has 7 things that need to be repaired. I of course freaked out thinking there were issues with my car and I checked | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Carlos Vega

????? I recently bought a car from Jonathan at Kearny Mesa Volkswagen, and it was the smoothest car-buying experience I’ve ever had. From start to finish, he took great care of my family and made sure everything was handled quickly and professionally. There was no pressure, no wasted time, and he made the entire process simple and | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ bumpy Johnson

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3/22/2026 12:00:00 AM | Google

★★★★★ Coolley Carley

Excellent service per Ernest’s direction. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Laura Rice

Recently bought a car here, our sales person Jonathan was very helpful and patient and kind. We are beyond happy with the car, the price we got and the service we received. Would definitely recommend! | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ D Carter Harrington

Outstanding Service and committed to the customer. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ Nicholas Martin

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3/22/2026 12:00:00 AM | Google

★★★★★ Heather Harrington

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3/22/2026 12:00:00 AM | Google

★★★★★ C C

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3/22/2026 12:00:00 AM | Google

★★★★★ Maggie Toole

It was so easy. John was great- very communicative, and set me up with a Lyft both ways. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ sara ulloa

Friendly service | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Stacey Aguirre

I had a good experience working with my service representative Tina at the dealership. She was very polite, professional, and easy to communicate with throughout the visit. She explained what my vehicle needed in a clear way and kept me informed about the progress. I appreciated her straightforward approach and that she answered my q | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Freddie Joseph Guzman

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3/18/2026 12:00:00 AM | Google

★★★★★ Sherry McElroy

Normal was friendly, helpful and knowledgeable and the repair was quick! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Nataly Acosta

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3/17/2026 12:00:00 AM | Google

★★★★★ Black Spade

Ryan or Bryan with auto parts whole is the worst costumer services I have ever received. Just puts you on hold and hangs up, national city o Clairemont way better. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Norman Deligero

Fast, excellent and awesome customer service, thanks to John S. | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ KD P

Christian their sales rep was awesome. They were honest and did whatever they could to make this a great experience. No gimmicks like other dealers. Highly recommend. | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Edna Vazquez

Paul was nice and friendlly. He explained everything in a calm and detailed way | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Joe Smithey

Sal was great!! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ G M

Paul ?? | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Julie Kinyon Dow

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3/16/2026 12:00:00 AM | Google

★★★★★ Brooke Welle

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3/16/2026 12:00:00 AM | Google

★★★★★ Erica Kerrins

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3/16/2026 12:00:00 AM | Google

★★★★★ Jacqueline Austin

They have truly raised the bar! This last service visit was quick, precise, attentive service personal and even washed the vehicle! I received excellent service in the past from a different dealer/make of vehicle. I am thrilled that VW has stepped up???? | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Sean Lardner

Very good customer service. Prompt and efficient car care | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Deanne Tracey

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3/14/2026 12:00:00 AM | Google

★★★★★ Toni Padilla

Service was quick and simple, service rep was prompt and courteous. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Marissa S

A bit pricey for a battery replacement, but it was necessary. Providing a Lyft to get you where you need to go was really helpful. Sal was very kind and made sure I was in the loop and happy. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Rosie Marquez

Thanks so much, Ernest for your awesome costumer service ???? | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ cassandra caro

My guy Paul is the best! We have been going for our routine oil change the past couple years and are always treated so well. I have my two kids in tow and everyone is super accommodating. Love our Volkswagen dealer! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ peter landsheft

Great service fast friendly | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Ralph Morales III

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3/13/2026 12:00:00 AM | Google

★★★★★ Tayna Lopez

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3/13/2026 12:00:00 AM | Google

★★★★★ Eden Oostenink

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3/11/2026 12:00:00 AM | Google

★★★★★ Dr. Chris Fragiskatos

The staff at the dealership are incredibly polite and helpful, they made the experience pleasant and as quick as possible. Price beats other dealers as does their service. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Andres Cardenas

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3/10/2026 12:00:00 AM | Google

★★★★★ Karen Kesner

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3/10/2026 12:00:00 AM | Google

★★★★★ Joseph Lunod

Scheduling an appointment was quick and easy | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ alejandra quintero

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3/10/2026 12:00:00 AM | Google

★★★★★ Kori Menzies

Quick and courtious. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Adrian Barreto

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3/9/2026 12:00:00 AM | Google

★★★★★ Amber Markey

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3/9/2026 12:00:00 AM | Google

★★★★★ Theodore Cecilio

I had a fantastic experience with Cynthia at Kearny Volkswagen. It started the night before my test drive when she texted to confirm my interest in the car and answered a few questions I had. When I came in the next day, she was very knowledgeable and took me on an “extended” test drive that really sealed the deal on the drivability | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Raymond Dibella

Went to get my car checked to see what was wrong with it. A 2008 pasat I payed 220$ for them to tell me they couldn't figure it out... What a joke... Definitely would never recommend this dealership to anyone | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Colleen McKerlie

The guy that checked me in and out. Was professional, helpful and friendly | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Etta Sommerville

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3/7/2026 12:00:00 AM | Google

★★★★★ Lydia Gooding

John got the information quickly and like always took good care of us! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Steven Smith

Tina Allison really took good care of me. The service was great, and even washed my car. Thank you for taking such good care of me and my 2017 Sport Wagen. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Elizabeth Davis

My service representative was not available and Juan Partida was great to work with. Very helpful! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ nathaniel stoney

Norman provided professional and courteous service. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Yun-An Lin

Great staff providing great service! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Melissa Hubbard

They were courteous, on-time, and kept me informed with what was happening. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Jacqueline Ellis

Love getting my Jetta serviced here. The staff is pleasant, polite and communicative. They usually get my car in and or for service pretty quickly. Many thanks to Paul for going above and beyond with service. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Felipe Lima

I recently had my car serviced at VW, and I want to highlight the outstanding assistance provided by Juan. From start to finish, Juan was professional, knowledgeable, and attentive to every detail. He made the entire maintenance process smooth and hassle-free, answering all my questions clearly and ensuring I understood the work bein | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ alyssa

It was a quick and easy process from scheduling the service to having it completed which I appreciate! Staff is super friendly also! | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Marvic Carrillo

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3/5/2026 12:00:00 AM | Google

★★★★★ Marquise Edmond

Outstanding service.i had no appointment they still serviced me got me in and out in hr | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Kimberly Williams

It would have been nice if the text and call feature worked. We never heard back as to when our car was ready, and when I tried to call I was disconnected, two times. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Benny Serigny

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3/4/2026 12:00:00 AM | Google

★★★★★ Nancy Taylor

I got excellent service from Glen who kept me apprised of progress on my car. The wait time was a little longer than I expected, however. The brakes are more responsive now, so thank you. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ S LeRoy

Fast service on my GTI. Oil change and service checkup was complimentary, I’m very happy they honored that 2 years after I purchased my car from here. Very friendly service. Thanks! | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Anne Jacobs

Great customer service and fair prices | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Tytiana Hinks

Tina is amazing . I was having car problems and she helped me every step of the way even was able to get me a loaner car while they was working on my car !!! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Tina G

The service at the Kearny Mesa VW dealership is top notch! I had direct contact with a service specialist (shout out to Tina A!) to schedule, they gave me a Lyft ride to work while my car was being repaired and kept me informed throughout the whole process. This was a much better experience than with other dealerships in the San Di | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Adrian Bissdorf

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3/3/2026 12:00:00 AM | Google

★★★★★ Hector Diaz

Since I've leased my vehicle a few years ago I've had only 2 good experiences, one with the manager the other with my most recent vehicle maintenance. My service guy was very nice and polite , I hope everyone get him. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ barbs moon

Service advisor was professional and service was done in a timely manner | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Eduardo Wells

Easy to schedule, next day service. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Melanie Aalbers

Norman in service is excellent. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Elizabeth Salvia

Great service, no pressure for additional services, and clear communication through out all the maintenance | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Matt Roosevelt

Glen was possibly the most professional and personable service rep in any setting that I have worked with in the last few years. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ sylvia chavez

Extremely happy with the service, very polite , always kept me updated on my vehicle | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Anne Greenstone

Quick, excellent service | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ T Rieger

Great service! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Johnny K

Great experience! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Anthony Miano Jr

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2/26/2026 12:00:00 AM | Google

★★★★★ Barbara Strait

My Service Advisor, Glen Foster, was friendly, patient, and knowledgeable. I was confident that he was taking good care of my Beetle throughout the repair process. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Dustin Gustafson

I have nothing but good things to say about Kearny Mesa VW. Marco, John, Paul, and Ernest all took great care of me and my vehicle and were great about keeping me in the loop on progress and updates. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Nicole Lyke

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2/26/2026 12:00:00 AM | Google

★★★★★ Gabriela Lopez

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2/26/2026 12:00:00 AM | Google

★★★★★ Janet Silva

My husband scheduled with Glen. We talked through repairs and potential costs. We were updated throughout and delivered a well maintained car with good out of pocket cost. Will work with him again. Thank you! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tarek Zghal

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2/26/2026 12:00:00 AM | Google

★★★★★ kassy kinsey

My sales advisor Gerardo made the whole thing so amazing. Being able to get my new Golf R in about 1.5 hours is a dream. Also Enrique in finance was great as well. Thanks for letting me speedrun the process. Only great things to say about the sales staff so thank you all for making it the easiest car buying experience I’ve ever had! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Arseniy Smirnoff

Very organized and simple process. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Mark Stone

My service rep, Paul, was incredible throughout the whole service process. Extremely communicative, hospitable, and gave top notch customer care! This is why I come to KM Volkswagen! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Ady Tycson

Efficient and professional. Love the video walkthrough after the 29 point inspection. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Chris Da Pra

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2/25/2026 12:00:00 AM | Google

★★★★★ virnaluisa santini

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2/24/2026 12:00:00 AM | Google

★★★★★ Saya Segal

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2/24/2026 12:00:00 AM | Google

★★★★★ Karey Swint

Had my 20,000 mile service and everything was great. Service department is always fantastic. Been with this dealership since 2003 when they were City VW off of Morena Blvd. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Sandy Newman

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2/23/2026 12:00:00 AM | Google

★★★★★ Jesus Daniel Bojorquez

Buena atención al cliente | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Kevin Davidson

Complete and honest service. Follow up is great and follow thru makes them a trusted partner. Thanks Paul! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Laura Infante

Everyone was so nice especially Paul he answered my questions and kept me updated on my car while it was being serviced. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Maria Garcia

All the service reps are very friendly and informative Paul my service rep was able to get me in and out in a decent timeframe and he was very informative when letting me know the needs of my car | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Cristiana Cerciello

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2/21/2026 12:00:00 AM | Google

★★★★★ Kevin Palacios

Muy buen servicio al cliente en especial de Paul excelente trabajo | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Daniel P

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2/21/2026 12:00:00 AM | Google

★★★★★ Nancy Dadah

John has been very helpful with a re occurring problem I only wish Volkswagon would fix this for good I have had my car since May of 2024 and keep have reoccurring issues | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Tom Wischmeyer

My service rep Sal was very helpful and professional! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Ryann Koonin

My advisor did s great job. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Lala Lala

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2/19/2026 12:00:00 AM | Google

★★★★★ Reeva Myerson

I am super impressed with Ernest, however the problem I have has not been resolved. Vw has not sealed around air vents to stop whistling | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Tyana O'Neal

I had a great experience buying my Jetta SEL with Mia. From the moment we got to the dealership she was so helpful and made the entire car-buying experience comfortable and stress-free. The entire time, I felt like I was talking to a friend instead of an employee. She went over all of the features of the car and made my decision to b | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Betsy Knight

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2/19/2026 12:00:00 AM | Google

★★★★★ Michael Sim

Helpful salespeople and had the car I was after. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Anthony Schachner

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2/18/2026 12:00:00 AM | Google

★★★★★ itsnohemi

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2/18/2026 12:00:00 AM | Google

★★★★★ Ana Sophia Garcia

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2/17/2026 12:00:00 AM | Google

★★★★★ Francisco V

Tina was a pleasure to work with and was very professional through the process! I love taking my car to Kearny Mesa VW best service outside of Germany! | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Eduardo Santana

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2/16/2026 12:00:00 AM | Google

★★★★★ Cris Skilang

Ernest top notch service, and professionalism. I got answers for all concerns. Thank you Kearny Mesa Volkswagen. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ joseph jimenez

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2/16/2026 12:00:00 AM | Google

★★★★★ Dominic Castillo

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2/16/2026 12:00:00 AM | Google

★★★★★ Andrew Finkle

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2/16/2026 12:00:00 AM | Google

★★★★★ Zac Hill

I took my 2022 Tiguan SEL in because I was experiencing an issue with the travel assist, a fairly well documented problem. Earnest was my service consultant, and he was excellent! Very knowledgeable, easy to reach, and had my best interests at heart. He was happy to work with the company that provided my 3rd party warranty to ensure | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Carlos Atri

John was great ! | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Keith Ivy

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2/16/2026 12:00:00 AM | Google

★★★★★ Lisa Maria Huth

Excellent Service Great customer service Tina was Awesome Thank you | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ John Oleson

They really went out of their way to take care of me. Glen was patient and made it a great experience. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ DMD

Looked at a car last night. Felt it was a fair price. Of course spent a long amount of time with the salesperson going back and forth to the manager asking if they can do it. Will know it's a game. But I walked away last night wanting to go home figure out my bills and that before signing paperwork. Went back in today early this morn | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Peter Griswold

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2/16/2026 12:00:00 AM | Google

★★★★★ Patty Powers

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2/15/2026 12:00:00 AM | Google

★★★★★ Cherisse Snyder

The service was great. They listened to me this time and checked my parking sensors. In the past it was just dismissed and I was told I needed to leave the car for a few days. I explained again the issue since I purchased the car and they took a look. Turns out my parking and front sensors were unplugged. I appreciate the care that w | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Francisco Calleja

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2/15/2026 12:00:00 AM | Google

★★★★★ Margie Reynolds

John sumogaysay is my favorite. He always takes good care of me. I'm always happy with the service. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Mari Magstadt

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2/15/2026 12:00:00 AM | Google

★★★★★ Donovan Winters

They did everything they could to make the deal work on the used car I bought. I didn't notice a few things like a cracked mirror, a big scratch (because it was dark outside and someone put touch uppaint over it) and a blown speaker (because i didn't test the radio), so I'm going to reach out to them and see if they can help me out. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Sheila Madrak

Sal was awesome. Went above and beyond. Even threw in a complimentary wash service. I have a 2023 VW ID.4 and she’s looking great and feeling great. Sal made sure I got back and further from the dealership to work. Did it all with a smile. Normally at the dealer you worry about getting taken for a ride but Sal was really honest and t | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Maria Benjamin

Sal was very attentive, professional and responsive. He helped me understand my servicing options, the costs, and time when my car would be ready. He also helped me with a Lyft to get home. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Susan Gannon

Norman was great to work with. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Steve Haight

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2/13/2026 12:00:00 AM | Google

★★★★★ Youn Jin Kim

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2/13/2026 12:00:00 AM | Google

★★★★★ Jim H

Friendly and professional. I had a couple of issues immediately after picking up the car. The tires which they rotated were pretty under inflated and one missing it's cap. I dint run into thus hardly at all. I went directly to Discount Tire and they filled them up and put on a cap for free. Secondly I had the fuel pump replaced | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Lindsay Mulhearn

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2/12/2026 12:00:00 AM | Google

★★★★★ Amanda Richard

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2/12/2026 12:00:00 AM | Google

★★★★★ Joel Rutsky

Paul from Kearny Mesa VW was so helpful and got the job done. Was very communicative and kept us up to date as the work progressed | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Rochel Ulip

Quick and easy service! Sal was very knowledgeable, kind and he made the whole process seamless from start to finish. He also made sure to answer every question I had and gave me all the information I needed. Definitely recommend this dealership! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Tom Moore

Service writer Glen came to the car within two minutes of my arrival. He kept informed on when I might be able to pick up my car. Unfortunately a software update required it be left to run overnight. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Frank Burns

Norman was very helpful and explained everything to me about my warranty repair. Service was very professional and my car was brought to factory standards. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Nannette Mereles

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2/12/2026 12:00:00 AM | Google

★★★★★ Brett La Cues

Great service since new management took over. It was terrible before but the turnaround has been amazing. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Tyrone Castaneda

Paul, Sal and other service reps who have assisted me, are very professional a pleasure to deal with. Makes my experience worth while. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Sean Robinson

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2/12/2026 12:00:00 AM | Google

★★★★★ Ricki Texis

Personal muy amable y mi servicio fue muy rápido | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Reilly Buckenham

John was great at making sure my car got what it needed to run efficiently! His communication was timely and excelled my expectations. My vehicle came back running better than ever and the repairs didn’t take very long for what was probably a pretty big job. Kearny Mesa VW and especially John are the best!! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Daniel Santos

No me dieron nunguna explicacion de los trabajos que hicieron ni de el estado de vida de ningun componente de desgaste Dijeron que me darían un comprobante del servicio y no me dieron nada, despues me dijeron que lo mandarian por correo y nada. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Moira Brennan

Very responsive and attentive sales associate. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Dante Pedroza

Went for 30k service and recalls. The service was great, results were better than expected and even made additional repairs with no cost. Other VW are good, but Kearny Mesa has been the best one yet. Thank you!. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Bridget Premont

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2/10/2026 12:00:00 AM | Google

★★★★★ David McClure

The checkup was quickly and well done. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Peyton Boquet

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2/10/2026 12:00:00 AM | Google

★★★★★ Tamara Levy

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2/10/2026 12:00:00 AM | Google

★★★★★ Steve Warner

Glenn Foster was great and assisted me with our issue professionally. My only complaint would be the repair took much longer to complete (entire day 7am to 5pm) than had been expected… | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Paul

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2/8/2026 12:00:00 AM | Google

★★★★★ Heather Harlan

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2/7/2026 12:00:00 AM | Google

★★★★★ Xin Wen

Top notch service department | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Tiffany Scott

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2/6/2026 12:00:00 AM | Google

★★★★★ Chris Haynie

Oil change went smoothly thanks! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Allan Corona Reyes

Staff is amazing, got assistance in no time, and made the whole process easy and smooth. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ T Lan

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2/6/2026 12:00:00 AM | Google

★★★★★ Sarah Wernicke

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2/6/2026 12:00:00 AM | Google

★★★★★ Sherry Ashbaugh

Took longer than expected to get test results. Car was washed; thanks. Open a bit later for easier pick up. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Viviann Chan

I went in for my 10k maintainence service with around 14k miles driven. Sales person was super friendly and helpful. Took care of oil change, adjusted my tire pressures to CA standard, etc. Whole process took about 90 min. Highly recommend this place for service! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Yasmine Family

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2/4/2026 12:00:00 AM | Google

★★★★★ Daniel Massey

The salesman was courteous, helpful and very professional. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Kathryn Cook

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2/4/2026 12:00:00 AM | Google

★★★★★ Mary P

A big shoutout to Victor H., customer service extraordinaire! He helped us secure our new car by quickly processing our paperwork, answered our questions and was friendly throughout it all (even though we were the last customers and the dealership was closed). We appreciate your patience with us. If you’re interested in VW come to | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Esteban Osuna

100/100 | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Ashley Pierce

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2/3/2026 12:00:00 AM | Google

★★★★★ Helena Evans

The service team member was helpful though the visit | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ chelle dyke

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2/3/2026 12:00:00 AM | Google

★★★★★ John Bing

Under new owners since September. My VW had warranty repair and was finished the same day. Dealership even washed the car. Great experience. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Marg Go

Norman was very helpful from start to finish. It was a pleasure working with him, he was thorough, communicative and friendly through the process of fixing a part. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ David Kemp

Smooth process purchasing a used vehicle. Our sales guy, George, was responsive in answering all questions. Matthew took us through all the paperwork in an efficient manner. Thanks for a seamless experience! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Christian Xavier Santos

I recently purchased my MK8.5 Golf R from Kearny Mesa Volkswagen, and the experience was top-notch from start to finish. I worked primarily with Lola, and I cannot recommend her enough. ?Since I was coordinating most of this through email, communication was key. Lola was incredibly patient and responsive, despite my busy work schedul | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Mia Taminger

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2/3/2026 12:00:00 AM | Google

★★★★★ Holli Davis

Had a great experience at this dealership! Fast service and super kind advisors. Tina helped me and she was amazing! Will definitely be returning here for service going forward. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ ameel matti

I went here for my annual check up for my vehicle which is an oil change, then they told me to go home and then they will let me know about it. A few hours later they told me that my vehicle has a leak that needs to be fixed and it would take a few days. They also notified me about a loaner vehicle which was supposed to be given to m | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Angela McNeel

The team at VM of KM was very easy to work with; they were honest, straightforward and made the process seamless and timely. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Carol Saint

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2/2/2026 12:00:00 AM | Google

★★★★★ Connie Xi Kang

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2/2/2026 12:00:00 AM | Google

★★★★★ Patrick McLaughlin

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2/2/2026 12:00:00 AM | Google

★★★★★ Jo Cose

I went in for a 20.000 miles maintenance. Norman was expecting me. I was out within an hour and a half, just as I was promised. Everybody was professional and polite. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Courtney Depew

Great experience! They did an oil change and safety inspection and washed the car and sent a Lyft for transportation home and back! | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Linda Saltzman

My salesperson, Rod was a pleasure to work with. He was attentive, respectful and friendly throughout the process. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Timothy Marshall

I’ve been with THE SEDANO AUTO GROUP for 11 years! For my wife’s Jetta and My Chevy Tahoe. I couldn’t ask for a Better car going experience! Glen my trusted Service Advisor was AWESOME! I had a chance to meet Frankie the General Manager and not only is he a GREAT GM , he dresses like a CEO! BIG PIMPIN FRANKIE! So I’ll like to give a | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Yan He

Paul is very nice | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Lorein Cabrera

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2/2/2026 12:00:00 AM | Google

★★★★★ Rachel Velasco

As always, excellent experience when bringing my VW Beetle in for service. Great communication, and excellent customer service. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Eric Young

Norman at the service department made the experience very pleasant. My car was serviced promptly after I arrived and the waiting area was comfortable. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Karina González

Paul was extremely helpful and attentive to details. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Steven Woodhead

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2/2/2026 12:00:00 AM | Google

★★★★★ Steve Lane

Thank you amazing as always | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Ian

In the past week I have taken my car into Kearney Mesa VW twice for somewhat routine but necessary servicing. The first time in I met Norm, the service writer, and he was extremely courteous and professional. He met me at the curb and we went through exactly what I wanted done and we talked about the car history and what other thing | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Erick Resto

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2/2/2026 12:00:00 AM | Google

★★★★★ Janardan Durvasula

Paul was super helpful in getting my battery changed under the warranty. Happy with the service and ride share options. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ L DH

Rod is very knowledgeable, patient and not pushy. Loved working with him. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Rodrigo Ampudia

Very professional and everything on time | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Jacob Norris

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2/2/2026 12:00:00 AM | Google

★★★★★ Ryan Jarmer

Service advisor was helpful and guided us through the service process. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ John Conners

Good and quick service. | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Robert Santiago

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2/2/2026 12:00:00 AM | Google

★★★★★ Shari Goodman

Took my low mileage 14 yr old VW Golf in for annual service Tuesday. I take it in every year & get good service but Ernie was exceptional. He researched my records to determine that the 130k mi check up was appropriate for my 45k mi car. Told me a couple extras I might need & why. Turned out i didn't need 1 but did need the other. I | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Rita Petrekova

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2/2/2026 12:00:00 AM | Google

★★★★★ Shirley W

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2/2/2026 12:00:00 AM | Google

★★★★★ Marcelino Yumol

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2/2/2026 12:00:00 AM | Google

★★★★★ Wreyna “Tottis” Romero

The service is always friendly and communicates promptly with customers. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Marcia Ferro

David(i think this was his name) was very very nice… attentive… and gave a lot of information about my car! He really cares… great customer service! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Robert Corteville

They went out of their way to ensure the repairs were done on time. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ John Orellana

My car had a reoccurring issue with my brakes and at this last visit, they resolved the issue. I want to give special credit and praise to the service manager and the service representative that was assisting me on that day | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ S C

Professional service advisor who set clear expectations and had my car repairs completed ahead of schedule. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alberto Galante

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1/26/2026 12:00:00 AM | Google

★★★★★ Jose Guzman

Very good customer service and we love our new 2026 Atlas | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Rafael Lopez

Un matched Service Department | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ruben Sotelo

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1/26/2026 12:00:00 AM | Google

★★★★★ Russell Slack

Paul in service very knowledgeable great it is job fixed my problem in 2 minutes I will recommend because of him | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Victor Morales

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1/26/2026 12:00:00 AM | Google

★★★★★ Joshua Guzman

We love our new 2026 Atlas , and the customer service is amazing | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Bryce Jimenez

Glenn was very helpful and prompt with my service and communicated every step of the way. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Linette Fuentes

We love our new 2026 Atlas and the customer service is amazing | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Beautiful HM

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1/26/2026 12:00:00 AM | Google

★★★★★ Girish Bedekar

My beetle was in need of complete attention and the folks at VW Kearney Mesa did a great job. Explained the various service that were needed and what they do to the well being of the car. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ francisco lopez

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1/26/2026 12:00:00 AM | Google

★★★★★ Evan Cooper

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1/26/2026 12:00:00 AM | Google

★★★★★ Jason Platt

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1/26/2026 12:00:00 AM | Google

★★★★★ mar celaya

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1/26/2026 12:00:00 AM | Google

★★★★★ Samantha Copeland

Glen was a great help during my oil change and tire rotation. They even washed my car for me which was a nice surprise! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Steven Coopersmith

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1/26/2026 12:00:00 AM | Google

★★★★★ Signe Nelson

Made an appt for 80k check up. Worked w John in service. He kept me updated on work being done. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Aidan Slattery

Rep. Miller is a great guy to work with for service. Very knowledgeable and professional. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Sean Lalley

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1/26/2026 12:00:00 AM | Google

★★★★★ Daniel Konig

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1/26/2026 12:00:00 AM | Google

★★★★★ Elneda Shannon

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1/26/2026 12:00:00 AM | Google

★★★★★ Alyssa Goodwin

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1/26/2026 12:00:00 AM | Google

★★★★★ Joel Benatar

Did a booking for a software upgrade. The app and the customer confirmed this. Arrived at dealer to get this done only to be told they cannot do it. Very disappointed | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Arni Thor

Incredible customer service. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Yesy Mendez

My advisor was awesome | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Samuel Andrasko

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1/19/2026 12:00:00 AM | Google

★★★★★ Abbey Andres

John was so helpful! | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Maria Garcia

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1/19/2026 12:00:00 AM | Google

★★★★★ Miss Michele

I am from Colorado and out here in SanDiego with my 14’ Touareg TDI. I got the adblue message in Arizona. I put it in - in Palm Springs. I still kept getting the message that my car would not start in … miles. I called Kearny Mesa from the road and easily set an appointment for the day after my arrival in San Diego. I got there told | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ theloveleighs

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1/19/2026 12:00:00 AM | Google

★★★★★ Karina SV

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1/19/2026 12:00:00 AM | Google

★★★★★ Shane DeGrace

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1/19/2026 12:00:00 AM | Google

★★★★★ emanuel peluso

Norman is very helpful. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Jeanette Phinney

Easy and quick process. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Cierra Izard

Norman was really helpful. I had a good experience. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Shanti Torres

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1/19/2026 12:00:00 AM | Google

★★★★★ Justin Redman

Ernest was great, service was explained well and what was needed can mpleted | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ corazon Cagungun

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1/19/2026 12:00:00 AM | Google

★★★★★ Denys Kocherha

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1/19/2026 12:00:00 AM | Google

★★★★★ Sommer Ramirez

Super easy to do business with | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Michael Nagle

Although there were issues with this location Marko the service manager reached out to me to prove that they actually care about their customers and to not let one employee ruin their reputation so I was glad he did what was right and it makes me feel better about them he knows what customer service is all about. Thanks | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Elizabeth Gaston

Yes John was very Kind and helped me right away so I appreciate him thank you for your help and God Bless you. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Elizabeth Castillo

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1/19/2026 12:00:00 AM | Google

★★★★★ Jennifer Roush

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1/19/2026 12:00:00 AM | Google

★★★★★ Berserk-_-MaJay

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1/19/2026 12:00:00 AM | Google

★★★★★ Linda Curry

My experience working with Holly, recently on the signing of a new lease was outstanding. From my initial inquiry, to the final sale/lease, Holly exhibited a level of patience, communication and profesionalism throughout the process. She is a shining star! | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Jesus

We had a great experience at Kearny Mesa Volkswagen, and a big part of that was thanks to Ferras. From the moment we walked in, he was professional, patient, welcoming, and genuinely helpful — never pushy or rushed. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable every | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Miguel morales

Perfect Customer Service, I 100 % recommend Kearny Mesa Volkswagen, The people super professional ?? | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Heather Willens

VW Owners and consumers beware! This is the rebranded City Volkswagen who bought this location/name to shed the terrible reputation they had on Morena. KM is now under their ownership and this dealership brings with it all aspects of shady and terrible practices. I'll try my best to condense this but its a lot to cover. DO NOT take | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ rina dubinskaya

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1/12/2026 12:00:00 AM | Google

★★★★★ Benjamin Anderson

Just purchased a Tiguan from Lola. She provided an outstanding level of customer service and negotiated a very fair price. I left feeling like I received a good value with my purchase. If you’re in the market for a VW, I’d highly recommend requesting to work with Lola. Additionally, Matthew in finance was incredibly helpful, transpa | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Dan Cayas

Great experience with Kearney Mesa VW. It was my second time going there and I was pretty satisfied with their service. I would go back there again and again for any future issues or concerns. Thanks! | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Marie Breaux

Service was very good helped by service rep and was kept informed of all the process. | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Sara Jazrawy

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1/12/2026 12:00:00 AM | Google

★★★★★ Sven Patton

Nice convenient location and great customer service! | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Brian M

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1/12/2026 12:00:00 AM | Google

★★★★★ Anthony Duncan

Go to get a wheel lock to unlock my wheel since my car didn't come with it. Can't buy the look itself. Told I need to go to service by part then told i need to go back to parts for service. No one seems to know what's going on. Plus not being able to buy the unlock device you just need to buy new luggnuts from them. One big scam. | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Kevin Anders

big shout out to earnest in service. great communication and customer service. thank you, earnest! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Merylee Robbins

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1/9/2026 12:00:00 AM | Google

★★★★★ David Atherton

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1/9/2026 12:00:00 AM | Google

★★★★★ emma munoz

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1/9/2026 12:00:00 AM | Google

★★★★★ Jeff Rishel

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1/9/2026 12:00:00 AM | Google

★★★★★ Anne Margret Casugbo

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1/9/2026 12:00:00 AM | Google

★★★★★ Jair Corona

I recently took my used VW to this dealership for an inspection, expecting to just get an estimate on some engine issues. To my surprise, after they diagnosed the problem, they replaced the entire engine free of charge under warranty. Huge thank you to Sal and the VW team of Kearny Mesa for turning a stressful situation into an outs | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Lauren Ma

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1/9/2026 12:00:00 AM | Google

★★★★★ Carla Guastoni

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1/9/2026 12:00:00 AM | Google

★★★★★ Tonetta Smith

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1/9/2026 12:00:00 AM | Google

★★★★★ Trav Hulb

Had a great experience here. Cliff Albert my salesman went above and beyond for me. Drove car to my house for test drive. Everything we agreed upon via phone calls and text where all true. When going to do contract zero surprises while signing papers. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Sam

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1/9/2026 12:00:00 AM | Google

★★★★★ John Rodriguez

I really enjoy going and getting professional service you can't find that now of days. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Dayton Harris

No wait time for drop off and pickup. Recommend services were clearly explained. Service was done within a few hours and they even called me a Lyft to and from my home so I could wait there and take care of other things I needed to as well as gave the car a wash :) A1 service and super friendly service reps :) | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Holden Leslie-Bole

Had a great service experience - a big thanks to Glen in particular for helping me out. The work was prompt and thorough and easy to review. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Javier G

Seller was very kind! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Marielle Hewitt

Had a great experience with the service advisor Tina. She was helpful and honest. I had a lot of questions and she was never pushy with service sales. Friendly and accommodating! This makes me want to come back to KMV! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Joe Lee

Great customer service!! Especially Earnest (service advisor) was very helpful and honest!! Thank you!! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Michele Villaescusa

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1/9/2026 12:00:00 AM | Google

★★★★★ Alex Rabinovich

I’ve got a very honest solution of my Taos front brake pads problem (Technician Alex) | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Nick Sittler

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1/9/2026 12:00:00 AM | Google

★★★★★ Diego Torres

John Sumagaysay at Kearney Mesa was extremely helpful and respectful when I brought my car in for maintenance and to check whether my headlight and rear A/C control were still under warranty. He took the time to look into everything thoroughly, confirmed that my vehicle was still under warranty, and promptly set me up with an appoint | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ MC Boos, Steve E USS NIMITZ CVN 68

Paul goes above and beyond. As this is our first service, he got the relationship started out on the right leg! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Emily Maurice

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1/9/2026 12:00:00 AM | Google

★★★★★ Koyuki Takenaka

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1/9/2026 12:00:00 AM | Google

★★★★★ Thomas Baker

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1/9/2026 12:00:00 AM | Google

★★★★★ Azure-Dee Martens Carroll

Great service, I was also able to receive a car rental while my car was getting repaired. I received my car and they had washed my car too. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Miguel

Had a fantastic experience at kerny Mesa Volkswagen Dealership! The staff is friendly, professional, and genuinely cares about finding the right fit for the customer. No hidden fees or 'salesy' tactics—just honest, helpful service. I’ll definitely be back for my next vehicle! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Mhd Fadloun

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1/9/2026 12:00:00 AM | Google

★★★★★ Andrew Simon

John was amazing help! I got my Volkswagen serviced there and he was very knowledgeable and had my best interest in mind. 100% recommend! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Javier Robles

Paul was awesome | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Matt Miller

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1/9/2026 12:00:00 AM | Google

★★★★★ Nancy Palmer

I came in for my 30k service and a brake fluid chang. Tina Allison is always a pleasure to work with. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Blake Williams

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1/9/2026 12:00:00 AM | Google

★★★★★ Austin Wakeman

John is an excellent service advisor at Kearny Mesa Volkswagen and he always makes sure I am taken care of for any of my car needs. The dealership as a whole has been a positive experience thus far, although John is the main reason for my glowing review and I commend him for all that he’s done. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Krista Smith

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1/9/2026 12:00:00 AM | Google

★★★★★ Monajessica Green

Fast friendly verry informative | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Yeshitla

I was checked in on time for my appointement, and was given a clear expiration of work to be done and the approximate it would take. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ David Sánchez

In and out for service on my ID4 | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Karla Soria Zavala

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1/9/2026 12:00:00 AM | Google

★★★★★ Christiane Sylvester

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1/9/2026 12:00:00 AM | Google

★★★★★ Alison Newman

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1/9/2026 12:00:00 AM | Google

★★★★★ Daniel Galvan

Paul was very friendly and professional. He assisted me quickly and sent me texts frequently so I was never unsure what the status was about my vehicle. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Gerardo Campos

Exceptional service department, sales dept is top notch as well. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ tiffany stimpson

Bought 2 of my VW's there and had great customer service there | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ sara ulloa

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1/9/2026 12:00:00 AM | Google

★★★★★ Jay Davis

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1/9/2026 12:00:00 AM | Google

★★★★★ David Temple

The good people at Kearney Mesa VW always deliver. And Tina, my Service Department hero, goes beyond the call of duty to be sure her customers get the kind of attention they deserve. Thank you! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Erika Lopez

I just have to say, Ernesto truly merits a raise! He explained every step of our maintenance process with clarity. I was thrilled that the timing aligned perfectly with the scheduled service. Plus, I was offered transportation options to go home or be picked up, or a comfortable waiting area was available. I was having bad morning b | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Jason Davis

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1/9/2026 12:00:00 AM | Google

★★★★★ Amber Murray

I just drove cross country from Florida and San Diego and noticed I had an oil leak. Pensacola VW did a total replacement of my head gasket back in Feb ‘25 and I was worried it was an issue again. After reading reviews on the VW service centers in the area, I decided on Kearny Mesa. Sal ended up taking care of me and I’m so thankful | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Martin Doyle

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1/9/2026 12:00:00 AM | Google

★★★★★ Al Zale

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1/9/2026 12:00:00 AM | Google

★★★★★ Amaya Rose

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1/9/2026 12:00:00 AM | Google

★★★★★ Cristhian Fimbres

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1/9/2026 12:00:00 AM | Google

★★★★★ Achim David

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1/9/2026 12:00:00 AM | Google

★★★★★ hui tian

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1/9/2026 12:00:00 AM | Google

★★★★★ Oleksandr Anikieiev

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1/9/2026 12:00:00 AM | Google

★★★★★ Sasha Trkulja

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1/9/2026 12:00:00 AM | Google

★★★★★ Juan Carlos Chavez

Service was done on time and everyone was very cordial. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Sharleen Olsen

If you need service, see Earnest Brooks. My friend and I walked in to the Service area where 2 employees were on the phone. Neither acknowledged us. The sales force team were not with clients but all on cellphones (not talking). After what felt like 10 minutes but was likely 5, one of the Service emoyees got off the phone and said he | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Joseph Sawyer

Quick and efficient service department, very friendly and to the point. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Michelle Weiss

Friendly service department, easy to communicate with. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Andrii Yudenko

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1/9/2026 12:00:00 AM | Google

★★★★★ Belinda Tattoli

Tina , the service advisor was the best! She’s the only advisor I want to work with. Due to her exceptional customer service, I would even consider this dealership when my lease is up. She deserves to be recognized for her level of care. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Kasondra P-C

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1/9/2026 12:00:00 AM | Google

★★★★★ Bradley Slavens

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1/9/2026 12:00:00 AM | Google

★★★★★ Elena Merida

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1/9/2026 12:00:00 AM | Google

★★★★★ Erica Bureau

Kind customer service. Detailed approach. Nice setting to wait during services. Glen was wonderful to handle a last minute urgent situation with my Tiguan. Everyone on the team including John is friendly and clearly strives to deliver a positive experience. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Tony Wooten

Great customer service. Experience was stress free. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Carlo Barbara

Great smooth transaction! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Najla B

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1/9/2026 12:00:00 AM | Google

★★★★★ Jocelyn Edmondson

The staff is always very courteous and helpful when I’ve called or come in and I have been pleased with my service and the care that they take every time | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ patches O Mally

Service department was was very informative regarding my car care. Courteous and professional. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Rodney ley ley

I called the office on the day of departure, December 24th, to let you know that my car has been giving me problems since we serviced it. The car never gave me any problems. Please tell me when I can bring the car back so we can fix what it says is the problem. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ jesus carreno

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1/9/2026 12:00:00 AM | Google

★★★★★ cristian velarde

Excelente atencion, especialmente de Paul Sermeno | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Earl Seitz

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1/9/2026 12:00:00 AM | Google

★★★★★ Andy Bell

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1/9/2026 12:00:00 AM | Google

★★★★★ Selwyn Solomon

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1/9/2026 12:00:00 AM | Google

★★★★★ Jack Smith

Norman provided great customer service. He is very professional and listens to everything you need done. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Robert Garcia

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1/9/2026 12:00:00 AM | Google

★★★★★ Morgan Markham

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1/9/2026 12:00:00 AM | Google

★★★★★ Marco Drapeau

Very helpful. Paul was very communicative and kept me in the loop. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Pamela Magnus

Sal in Service was helpful in what my car needed. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Antonio Devera

I wanted to send a quick note to say thanks for the seamless purchase our 2025 Jetta SE. Our salesperson, Gerardo Moratinos did an overall OUTSTANDING job. He promptly sent us a great quote after reaching out to him by phone and email. Gerardo had the car cleaned and ready for us at 9:00 AM this morning and sat with us patiently t | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Osvaldo Calderon

Amazing staff from Holly, my sales associate to Matt in finance. They made the whole experience seamless, non-pressure and full transparency. Thank you team | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Ishti Patel

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1/9/2026 12:00:00 AM | Google

★★★★★ Santiago Cervantes

John was very professional and helpful. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Peter McCoy

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1/9/2026 12:00:00 AM | Google

★★★★★ Avery Shaba

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1/9/2026 12:00:00 AM | Google

★★★★★ Juan Partida

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1/9/2026 12:00:00 AM | Google

★★★★★ Marco SD

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1/9/2026 12:00:00 AM | Google

★★★★★ dave mcmullen

Was able to make a next day appointment for an oil and filter change on my Golf Alltrack. The service was fast and problem free. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ pamela demangos

My visit today was great. All my questions were answered. The representative was very helpful. I'm glad to hear that you offer rides to my home and back. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Cj Lucero

Peter my Sales rep was very nice and informative great personality. Made my buying choice very easy. Pretty much everyone at the dealership made my buying experience very pleasant and hassle free. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Ismael Landrau

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1/9/2026 12:00:00 AM | Google

★★★★★ Patrick Frawley

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1/9/2026 12:00:00 AM | Google

★★★★★ Bill Fladung

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1/9/2026 12:00:00 AM | Google

★★★★★ Megan Maule

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1/9/2026 12:00:00 AM | Google

★★★★★ Ruddy Colon

Had an incredibly positive experience with John in Service. Very communicative and helpful. Got my car fixed and back to us when they said they would in perfect working order. Would recommend to others and would absolutely come back again for future service. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Oscar Soto

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1/9/2026 12:00:00 AM | Google

★★★★★ Anabell Galindo

Very friendly and they washed my car afterwards. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Eddie Villegas

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1/9/2026 12:00:00 AM | Google

★★★★★ andres ibarra

Jorge and Matthew are very honest guys. They treat you very well. Manager is fair. I am thinking of buying a car for myself pretty soon and this is the place to go. I recommend it 100% | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Ryan Celeste

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1/9/2026 12:00:00 AM | Google

★★★★★ Ronda Clair

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1/9/2026 12:00:00 AM | Google

★★★★★ Maureen Maringer

Sal the serviceman was great. I had to call several times to make an appointment. The receptionist didn’t know if I could get my car back the same day. I also got a text from a salesman wanting to buy my car that was in for service. I felt that was very inappropriate. I took my car in for service and not to sell it. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ alejandra muñoz

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1/9/2026 12:00:00 AM | Google

★★★★★ K B

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1/9/2026 12:00:00 AM | Google

★★★★★ Joerg Vollner

Sal acted professionally, proficient and very polite. 4 out of 5 is what I give when my expectations were fully met. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Gwesty 33

High costs but they get the job done | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Deryl Adderson

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1/9/2026 12:00:00 AM | Google

★★★★★ Raj

Jorge Partida Jr is really good sales person and explained the process pretty nicely. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Reeva Myerson

I am super impressed with Ernest, however the problem I have has not been resolved. Vw has not sealed around air vents to stop whistling | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ ASHLEY MEDINA

The worst car-buying experience I’ve ever had. Honestly, they don’t seem interested in selling cars. They’re very rude and don’t give you any options — they only offer what they want to sell. Save yourself the time and the disrespect. Literally, as soon as I left, I went to the Volkswagen in National City and the treatment was comple | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Audrey Gil

The staff here are so unprofessional and unpleasant to deal with. Especially Tina who is as clueless as they come. It’s frustrating to be sold on a vehicle you should be happy about only to be mistreated as a customer. Do yourself a favor and go somewhere else! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Savannah Hernandez

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1/9/2026 12:00:00 AM | Google

★★★★★ Glenn Dorzok

the team at kearny mesa vw went way above and beyond to make my CPO purchase happen. absolutely no pressure. i'd drive an hour and a half again to work with these guys. | Read Full Review