Get Directions to a Volkswagen Dealer Near You for Brake Service

★★★★★ Allen Girnus

My purchase experience was terrific and our salesperson Omar was knowledgeable and easy to work with. The team was professional during the negotiation process. I would work with Omar in the future. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Kian Lane

Bailey Lavalee is a very competent salesman and showed unparalleled due diligence and great customer service with me last week. I was interested in getting more information on the 2025 VW Jetta SE lease. He is an asset to the NORM REEVES group. | Read Full Review

11/9/2024 12:00:00 AM | Cars.com

★★★★★ Hassan al aas

Excellent VW service center , 6 years so far. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ keegees

2025 VW Jetta Bailey Lavallee is a very competent salesman and showed unparalleled due diligence and great customer service with me last week. I was interested in getting more information on the 2025 VW Jetta SE lease. He is an asset to the NORM REEVES group. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Jorge Contreras

Terrible!!! I made a deal with Day Yang, I drove from Palm Desert to Irvine and when I got there Day Texted me and said that we never agreed with the price.....I made it clear that I was going to pay 18,500 dlls for this car. After that Day Run my credit and approved me, my mistake was not to clarify the price, but he knew since the | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Shweta Rana

I purchased my first car from Norm Reeves, and I must say, the lease purchase experience was fantastic. I received a quote over the phone and picked up the car the very next day. The team is exceptional; I spoke with Bo and Sam from the sales department and Marshall from finance, and the entire process was seamless. A big thank you t | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Tacumentary

So happy with the customer service and Robert Yang, thank you for your caring and thoughtfulness. You are the reason I keep coming back. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Saeed Safdari

I tried calling this store multiple times, asking to be transferred to their finance department. Good luck getting someone to actually pick up the phone and speak with you! I’ve been calling day and night for a week, leaving voicemails to request documentation, but it feels like they don’t exist. I hope this review helps others! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Christian Saldana

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10/20/2024 12:00:00 AM | Google

★★★★★ Taylor Nichols

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10/20/2024 12:00:00 AM | Google

★★★★★ Sandy h Minnis

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10/17/2024 12:00:00 AM | Google

★★★★★ Guillaume Maro

Great experience at the dealership! I purchased a used car with Juan and the experience was smooth and easy, no funny games and force fed add-ons (those always ruin the customer experience). The experience was great, easy and quick. Not sure the “detailing team” is good but happy I got a great easy deal. | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ J7 Cracker

I was a long term customer with VW but after my last two visits with them to get my car serviced and everytime they’ve tried to scam me into doing more work than needed. In April 2024, I went in to service my car to get new brake pads for the front two tires. When I went to pick it up two days later, they said eventually I’m gonna ne | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Muaz Rabah

Great service, Robert was a great sales associate. Fast, and good prices | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Lara Ryan

Excellent customer service provided by Robert Yang (sales)and Marshall (finance). | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Kimi Hernandez

I am incredibly impressed with my buying experience. I walked in on a tight budget and Sean and Marshall MADE IT HAPPEN. Buying a car can very stressful and anxiety inducing, but these guys really took on all the hard parts and led me in a direction I had so much peace in. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Meagan Woolston

Omar the sales guy was very helpful and accommodating. He made the process smooth and easy. The finance guy was not. He started out great, super friendly, and then as soon as I said we were not going to buy the extended warranty he switched and became very unfriendly and almost rude. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Carlinhos Mobilon

Very efficient and fast vendor gave a hand to buy my car. Day Yang Tks | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Heather Radtke

I want to thank everyone involved with making this happen! I needed to buy a car for my mother and Sal in sales and April in finance went above and beyond to help, they even had the car delivered to my house. I have purchased several cars in the past from other car companies, but I’ve never actually had this type of true honest and k | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Jeff Dickstein

Working with both sales and finance were easy | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Anastasiia Naumenko

Excellent service, as a result we left in our new car! Juan was very kind and tried to help at every stage of the deal! We hope for a long cooperation without complications! Also, special thanks to the guy who was at the signing of the contract, also very clearly tried to explain everything despite our difficulties in understanding t | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Israel Medina

I had a very good experience with these guys. I must admit that when Sam the sales manager called me and told me that if he was gonna give me a deal, I was hesitant because that’s what all dealer said. I am happy to admit that I was wrong he was very fair on the price of the car that I choose, and on the price of my trade, my sales g | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Stephanie Byerly

Such an incredible group of people who work there. A whole different experience for me than any other place. Keep up the good work Norm Reeves VW | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Courtney Barnes

Sam & April helped me out when I was looking into a new car and wasn’t sure about the financing part. He was a huge help and really made me feel as ease through the whole process. Would 10/10 recommend. Cant wait to keep coming back for any car needs I have! | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Erik Ceballos

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9/14/2024 12:00:00 AM | Google

★★★★★ Aline Kalayedjian

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9/9/2024 12:00:00 AM | Google

★★★★★ Vladimir M

The mechanic punctured my new tire and refused to change it!!! scammers from the service | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ sara drum

My I4 of ONE MONTH will no longer charge. An error message was received each station I attempted to try, reporting no charging connection. I’m currently stranded. I called the store and was told to tow it in to service and they don’t know it there’s a loaner but to show up in person anyways with the tow truck. The service department | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Pete Carroll

Best dealership out there. I called Robert told him the car I was interested in online. Drove up from San Diego and Robert made sure the process was smooth and easy. It was the fastest I've ever been in and out of a car dealer while still being a satisfied customer. Thank you Robert and your team for helping me get my new car. | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Zuguey Ramirez

Robert Yang was our salesperson and he was great! Walked out with my new Mom car, VW Atlas and I love it! Couldn’t be happier for the purchase and the experience! | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Fernando Rosa

Robert is an amazing professional! | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Caitlyn Woroniak

Second time purchasing a vehicle here and will come back in the future. Thanks to Robert Yang for excellent service! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Laura Latimer

I recently shared my experience with my purchase of a vehicle at Norm Reeves with the online experience which was awesome. However, by far, the best experience I had was the interaction with an employee by the name of Marshall Eiring. It has been an amazing opportunity to work with an outstanding professional. I have found Marshall | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ shi stone

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8/28/2024 12:00:00 AM | Google

★★★★★ Cindy Baek

Rigoberto is the best service consultant I have ever met. He genuinely cares for the customer and their car. He knows how to get to the issue and Rigoberto earns your trust. He great at communicating and he is a man of his word. He’s genuinely an honest and trustworthy man. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Ilia Kamov

I am glad of the trade-in deal we made yesterday at Norm Reeves Volkswagen Superstore. Particularly, the sales person we met was outstanding and the whole team that took us throughout the process. Very nice experience. Keep the good work up! | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Farshad Sinsoleimani

Bo was amazing. Great attitude, extremely knowledgeable, and great customer service skills. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Peter Aguila

The sales personnel were very helpful. I was given a quote that was reasonable. During the sales process, each step was thoroughly explained. | Read Full Review