Take Advantage of Oil Change Specials at Tracy Volkswagen Today

★★★★★ Mehak Kaur

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4/23/2026 12:00:00 AM | Google

★★★★★ Dorance

First class service! | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Amir Ebrat

GREAT experience at Tracy Volkswagen. Whole team was great. The manager Niko went above and beyond for my family. Going to come back for a new one real soon! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Jeffrey Princko

Thank you to everyone at Tracy Volkswagen for the best car buying experience ever. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ mcduffie251

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4/21/2026 12:00:00 AM | Google

★★★★★ Gerald Maskiewicz

We had a great experience purchasing a used Audi E-tron. Shams and Sal made it a seamless transaction. Would definitely buy a car here again. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Tyler George

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4/19/2026 12:00:00 AM | Google

★★★★★ Q. N

We drove here from the bay area thinking we could save a little money based on their promotions vs Bay area dealerships but we were completely wrong. Come here if you want to be duped and lied to, especially if you deal with Najeeb. We came to look at and buy a car, we were greeted by Andy who was helped us test drive the car and he | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Analicia Flores

Danny was very professional. He checked me in quickly, let me know what they were going to do on my car! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ John Thomson

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4/14/2026 12:00:00 AM | Google

★★★★★ AverageEveryday

I don't usually take the time to write reviews, and I'm not the type to complain about a company. However, this needs to be said for the benefit of future customers. Tracy Volkswagen is one of the worst scam organizations I have purchased a car from! Do yourself a favor and buy elsewhere. I would honestly avoid the entire “Gill Auto | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ melina landry

This was my 4 purchase with them and they never seem to disappoint. My sales guy Geno is just AMAZING | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Brian Shearer 1.mail.com

Great experience at Tracy VW. The sales team got me everything I asked for and some. They took the time to work out the details I requested. Thanks for everything VW team. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Jose Acosta

Pesimo servicio una semana para entregarme mi carro solo para solucionarme un laz en tablero | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Kristina Bennett

Very helpful and friendly service. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Can K. Sandalci

Very friendly, professional and courteous crew. This was one of the best car buying experiences I had by a large margin. A++ | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Leland North

Had a great time at Volkswagen Tracy they got me in and out for a 3 hour service in 1 and half hours plus they kept me informed on the progress while I waited for my truck | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Jamaica Brooks

This my second time getting A car from them . They are on point and u would be in and out of there in no time . Good customer service | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Tilak “BALA” Vedaraju

Very friendly and courteous. Luv to work with Dan with latest update about the progress of the service and arranged uber for dropping. Very knowledgeable and helpful. Thanks Daniel Note: all the staff were excellent and friendly to all | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Joe Reisinger (JR)

Perfect for your regular oil change. I continue coming back because of their full inspection. It is straight forward for anyone to understand with recommendations & immediate repair suggestions. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Bishop Dr. Johnson Ejomah

Thomas Avid Abdullah Great service | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Marcus Mason

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3/31/2026 12:00:00 AM | Google

★★★★★ Arabgall

Amazing experience purchasing a Volkswagen from this dealership! The team created such a welcoming and friendly atmosphere. We had a great time throughout the entire process of buying our new car. A special shoutout to Sham, Mustafa, and Salman for going above and beyond. They really helped make the experience memorable, and Sham in | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Esha -

Had to get my car repaired, I was informed every step of the way. Customer service was great. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Kevin Witzberger

Took vehicle in for 40k scheduled inspection/maintenance. They found some issues and recommended a few repairs which I appreciated. I informed them I had an extended warranty (purchased at a different location). Tracy VW has performed a repair under this same warranty a year or so earlier. This time was a different experience. They n | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Max

I am writing to express my strong dissatisfaction with the oil service performed on my 2024 GTI on March 27th. Today (March 30th), my dashboard displayed a warning: "Please add maximum 1 qt of oil." I parked the car on level ground and let it sit for over 4 hours to ensure all oil had drained back into the pan. Upon checking the phys | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ ??? ???

All thanks and respect for the Volkswagen Tracy branch. I loved their good treatment and facilitating the purchase process, providing all our orders and receiving them to customers with all kindness, love and respect. I am very happy to buy our wonderful family car with the specifications I dreamed of, thank you all! Special thanks t | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Ghala Ali

I could not have chosen a better dealership to buy my family car! Every staff was really welcoming and friendly to my whole family!! I am really happy with my purchase and recommend anyone to come here to purchase the car of their dreams. ?? | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ keba Frank

Tracy Volkswagon was efficient in finding out the issue with my check engine light coming and also finding out what all was covered under my warranty. Thank you Tracy Volkswagon | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Matthew Pearson

Very professional. Easiest car purchase ever. Contacted Tracy VW about a Jetta in Monterey Blue. They confirmed it was in stock. Drove 75 miles and was not disappointed. Fair price Drove home within hours with new car. Would definitely use them again. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Jeff Zaballos

Very easy dealership to work with! Nice people from our Sales Rep Sam to the Finance Manager Sal it was a seamless process. We have 3 young kids who are restless so being able to get in and out quickly was very nice. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Debbie Mello

The service person I dealt with was awesome. Personable, friendly. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Leonardo Garcia

Personalized attention from Daniel Flores. Precise and fast service. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Marisela Pardo mata

Muy amable el personal.!! Un exelente servicio | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Alicia DC

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3/28/2026 12:00:00 AM | Google

★★★★★ Santiago De Anda

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3/28/2026 12:00:00 AM | Google

★★★★★ Lacy Asami

Was able to get in on the day I called. Quick turnaround for the services I needed, and as always, great service! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ EVO GEORGIEFF

The oil change took place as expected, no issues. My disappointment is the recommendation for additional services that included 2 services that were already completed recently. The call to change out my cooling and brake line oil, when both were done in the past 2 months, questions the motives for these two services. A simple visua | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Vathsala Manjunath

Took my Volkswagen atlas for service due to coolant problem, they charged 250$ for consultation and 650$ for the service. The service advisor Daniel was very rude and hung up the call for asking follow up question regarding the service. He cared less to even respond to texts. I expected a better customer service for being a return cu | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Justin Hernandez

Great customer service, Daniel Flores was very helpful with the whole process. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ roberto Torres

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3/24/2026 12:00:00 AM | Google

★★★★★ Sharon Sanez

Pleasant! I like how they give my Volkswagen a thorough check up!!! and the coffee?? | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Manny Pean

Great service | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Ashley Thomas

Tracy VW set me up with my used Chevy Bolt. I saw it advertised online and called for an appointment. They were ready for me when I walked in, with no wait time on a Friday afternoon. Dean was friendly and professional and knew how to operate the car. He sent me home with a "free" charger that I plug into an otherwise unused, existin | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Courtland Young

They were very professional and was geared towards customers satisfaction then just trying to may a profit. They explained what the problems were and cost. That help me to make discussions on what steps I needed to do. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Angela Baker

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3/20/2026 12:00:00 AM | Google

★★★★★ Iman Prasad

Daniel the service advisor is the best!!! Great customer service and really helpful | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Jessica Campos

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3/19/2026 12:00:00 AM | Google

★★★★★ Alfonso Morales

I was very impressed with how courteous They treated me and my car | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Andrea Palacios

Made an appointment for 2:45pm and was greeted upon arrival. The boy outside who took my car back was so friendly and quick. He directed me inside to another incredibly polite and hospitable gentleman. Staff got right on with servicing my car and I was out in what felt like almost no time. They completed the service for which I went, | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Mia Vigil

Daniel Flores was super helpful. Needed to get my airbag fixed due to a recall and I was just going to come back another day for that because I came in for a different issue. They went ahead and fixed it the same day without being asked. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ richie wynne

Got all my vehicle maintenance needs handled in the same day with constant updates. Thanks again | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Cindy Neiman

Antonio - our Service Advisor is great to work with. | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Lilliana Reich

DO NOT BUY A CAR FROM HERE WITHOUT DOING SOME RESEARCH! Number one, most of the good reviews on here are because the sales reps ask you to leave a review about the service you experienced and they’ll knock off a price on ur car (that’s why I left a good review previously) which doesn’t matter to them because in my experience they alr | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ J Pine

My experience at Tracy's VW Dealership was excellent. They were attentive and great customer service. I will recommend to friends and family. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Jessica Krigbaum

Antonio was great he kept us informed and gave us options when it came to our services. We really appreciated the transparency and honesty | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Awet Teklemariam

Good Customer Service m | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Awet Teklemariam

When ever I visit the place always getting good customer service | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Aron Ambrus

Great and friendly service! World class customer care. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ John Batchelder

Great experience with geno, Alex and Ali. They came together as a team and made me a happy customer. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Kim Offill

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3/8/2026 12:00:00 AM | Google

★★★★★ Peter Kasper

Very unprofessional. They give you a discount on the car and when it comes to the out of door price, they add charges for all the special, but standard features, which will even exceed the discount. Just be aware of it when you see a discounted price on their vehicles | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Ramandeep Dhillon

Highly recommend Lovepreet if you are looking to buy a car… | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Deborah Berg

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3/6/2026 12:00:00 AM | Google

★★★★★ Martha Barquero

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3/6/2026 12:00:00 AM | Google

★★★★★ TIA JOE 1

I HAD MY REG MAINTENANCE APPT ON MY V.W. & ANTONIO WAS VERY FRIENDLY,INFORMATIVE & I WAS PLEASED AT THE END OF THE DAY WHEN I PICKED UP MY CAR ALL MY NEEDS WERE MEET 5? ???? | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Keimoni Williams

Antonio always takes such great care of my vehicle! Very helpful! | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Alanna Gilson

I would not recommend this dealership at all. I have been a VW owner for years. This dealership had me come in after speaking with me in the phone and running my credit and told me a specific deal was on the table and they’d take my trade. When I arrived the deal was completely different and the salesperson was not knowledgeable abou | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Miguel Munoz

Very good customer service and car service ?? | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ WHOAitsAAron Lara

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2/27/2026 12:00:00 AM | Google

★★★★★ E J

If you need a new car, you can't go wrong with this outfit. Nico and Dean in sales, Erik and Antonio in service, and Chris in finance will give you a great deal on an awesome ride. And they will treat you like friend. I've bought three new VWs in the last 4 years from Tracy VW and I won't go anywhere else. Thanks again, guys! | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Josh Q.

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2/24/2026 12:00:00 AM | Google

★★★★★ JOSEPH CORONADO

Fast and Friendly Antonio is very friendly And helpful | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Daj Askew

Antonio’s car service is fantastic. The staff is incredibly friendly and always ensures that you’re in and out of the shop promptly. I’ve been a customer for about 2 years and can’t recommend Antonio enough. He’s not only skilled but also always has a warm smile on his face. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Ethan

Geno our sales rep was very knowledgeable about the id.4 car and the features it is equipped with. The purchasing experience was painless and even helped beat our pre approved loan rate. If I ever need to replace our id.4 I would come back and ask for Geno again! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Sam Soliven

Continually great experience with getting my car serviced at VW Tracy. Antonio was great - professional, thorough and great customer service. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ yolanda romero

They are very kindly and polite and the time to closed the deal was fast thanks | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Finish Line Auto Parts

Dorrance in parts was not only helpful, but enlightening as well. Had answers to all of my questions, even had some helpful tips from his experience. Extremely friendly, wise beyond his years, and kind. I happened to be walking past a Toyota dealership that was on fire, and as I squinted through the carnage I realized that the man cl | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Lerhea Oneal

Fast and efficient service! | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Marcus Watts

The service was fast, the staff were professional, and my car is back on the road. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Flavs Hernandez

Sales rep are not responsive and don’t reach back out to even let you know if they can’t close a deal straight up ignore you. do not waste your time here go to Dublin instead. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Brian Neubaum

Anthony, our Tech is very knowledgeable and helpful. Our service experience was very pleasant and fast. Anthony is very efficient in all aspects of the service experience. This was much appreciated and I love that he is like that. Amazing! | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Sommer Hart

Excellent service, outstanding staff | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Adrees Sharza

Antonio was great. He was responsive and diligent in making sure all of the issues were handled with my car. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Rafael Nieves

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2/9/2026 12:00:00 AM | Google

★★★★★ James harris

Phenomenal quick and easy car biying experience!!! The best at getting you into a car in a timely manner and what you want | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ james bloomfield

It feels good getting a text saying your car is ready for pick up after maintenance it’s like getting a new car all over again God bless everyone from the front office to the mechanics keep up the great work. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Robert Hernandez

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2/7/2026 12:00:00 AM | Google

★★★★★ Leo Anderson (Leo)

Great experience from start to finish! I purchased a used 2020 Ford Expedition MAX and couldn’t be happier with how everything went. My salesman, Shams, was outstanding—professional, knowledgeable, and genuinely friendly. His customer service was top-tier, and based on my experience with him alone, I would absolutely buy another veh | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Sandra Figueroa

I am so happy to be a a Volkswagen owner because they are all friendly and supportive with any questions I have and even when I just show up un announce they will take me in and my car is back when they promised. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Tepa Banda

The buying experience was generally smooth and relatively quick. Didn't have a trade-in, so not sure how that would have changed my experience. Financing manager was very flexible to working within my constraints. I'm giving less than 5 stars because of dealership pre-installed add-ons that I had to pay for although personally I woul | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Keith Kelly

Daniel was able to help me with some warranty issues on my id.4 and had it finished faster than promised. Great work Tracy VW | Read Full Review

2/2/2026 12:00:00 AM | Google

★★★★★ Sydney Thomas Windham

Sales team offered several options. For me to be able to get a car within my price range Geno very professional and personable.very attentive and patient | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Gary Diana

READ THE NUMBER OF 1 STAR REVIEWS. Terrible service department experience so far at Tracy CA. Volkswagen. Dropped my car off 1/7/26 for a warranty repair. Here we are 20 days later, and they have no answer for me. This may a larger indictment of Volkswagen in general, with Volkswagen Warranty work as a whole being denied or not appro | Read Full Review

1/31/2026 12:00:00 AM | Google

★★★★★ A Jalal

I had a great experience at Tracy Volkswagen. The staff was friendly, professional, and genuinely helpful from start to finish. They took the time to answer all my questions, explained everything clearly, and never made me feel pressured. The process was smooth, transparent, and much easier than I expected. If you’re looking for a de | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ arion Grim

Volkswagen has always been the one to help us out, and always been there. Been with them since 2022 and they have been nothing but great! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Irene Lovell

The only regret that I have is the long waiting period other that is was great service | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Connie Maya-Dudum

ALL the Service Maintenance Staff at Tracy Volkswagen had provided my VW Tiguan 2018 an EXCELLENT service every time it’s due for service, because of this I have kept my vehicle for eight years and still feels and looks new. I greatly recommend Tracy Volkswagen. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ William Budrewicz

I have bought cars at Tracy Vw since 2013 and have always been given the best treatment by the service managers and Antonio Rivera is no exception | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Gary Diana

Terrible service department experience so far at Tracy CA. Volkswagen. Dropped my car off 1/7/26 for a warranty repair. Here we are 20 days later, and they have no answer for me. This may a larger indictment of Volkswagen in general, with Volkswagen Warranty work as a whole being denied or not approved to proceed. (Transmission in my | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Christina Narayan

Staff are friendly, little overpriced. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Charles Zhou

Dishonest shop. Was quoted approx $2k for a coolant pump/thermostat leak that is a known issue for which an extended warranty was issued by VW. Service manager said they would reach out to VW to see if they could fix it under warranty, then quoted me approx $400 for the repair. Went to Dublin Volkswagen to confirm the coolant pump an | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jennifer Serrano

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1/23/2026 12:00:00 AM | Google

★★★★★ Rick Medina

My vehicle issue was cleared up but other issues were not addressed. Had to call dealership where I purchased vehicle. | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Joann Stewart

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1/21/2026 12:00:00 AM | Google

★★★★★ Shannon Hicks

Service department did an excellent job with my car and provided uber transportation while I waited. Thank you | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Zeshan Raja

Extremely rude and disrespectful. Called to follow up on a position for sales and whoever answered was instantly on a Power trip. Cutting me off , throwing a baby tantrum because I called for a job position rather than buying a car. It’s crazy, my brother was actually looking to buy a Volkswagen but because of his pissy attitude th | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Brennan Fox

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1/19/2026 12:00:00 AM | Google

★★★★★ Muralidhar Polavarapu

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1/18/2026 12:00:00 AM | Google

★★★★★ Megan Campbell

Gino was AMAZING!!! He made the whole experience so awesome. The store manager was also the best Manager this location. Has ever had. The whole team went above and beyond! | Read Full Review

1/18/2026 12:00:00 AM | Google

★★★★★ Ira Ayers

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1/16/2026 12:00:00 AM | Google

★★★★★ stephen grissom

Friendly | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ cynthia jacome

Antonio in the service department always provides amazing customer service! He’s super helpful, friendly, and made the whole process easy and stress-free. Really appreciate his help—great experience overall! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ MaryFaye Keen

Very helpful and explained everything thoroughly! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ MartinRoy A

Really professional people. Will bring my car here again. | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ R916 R916

Stay away from this place! They add $2,200 for an optional paint protection and Catyletic converter protection. They won’t sell any car without this “option” they refused to remove this even if my car (Tesla) didn’t even have a Catyletic converter! Make it make sense!! I got the car anyways since ever with the “mandatory add Ons” it | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ jacob sampietro

Service was great, super easy and quick. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Shirley Dillon

Very satisfied great customer service and Daniel was very helpful and professional | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Sarah Esperson

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1/9/2026 12:00:00 AM | Google

★★★★★ Stuart Wilson

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1/7/2026 12:00:00 AM | Google

★★★★★ Gagandeep singh

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1/7/2026 12:00:00 AM | Google

★★★★★ Yasmeen Zargarpur

Daniel and the dealership manager, Jalil, are awesome and super easy to work with! I just moved to the area from a different state where I purchased my Volkswagen from a different dealership, and Jalil & Daniel both were amazing at helping me get everything I needed done. Jalil was very welcoming and professional, and Daniel was tho | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Anthony Tang

Overall a great experience. They met with me very quickly. They made themselves and the car available with good follow up and confirmation. They offered to drive the car to me since I didn't have a second driver that could join me. Only one hicup at the end, where it was not communicated that because my payment was made till the | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Steve Guditus

We purchased a 2024 Atlas Cross Sport, although we enjoy the vehicle, the service department is awful. You can’t make an appointment and wait for your vehicle, the appointment for service is generally a week out! We have gone off Cape to have our vehicle serviced three times now. We make an appointment and wait for the service to b | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Mark Hinojosa

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1/6/2026 12:00:00 AM | Google

★★★★★ Sherry Barsoum

Ryaan was amazing he spend the time explaining and going through all the details and Galil too was very helpful with wrapping up our deal thank you guys for all your help. Really happy with my new car | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Vu Le

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1/5/2026 12:00:00 AM | Google

★★★★★ Arik Haydn

Reached out for a simple out-the-door price and it was a mess. The quote had extra add-ons and a big “fees” charge with no clear breakdown, and when I asked questions I didn’t get straight answers. I just wanted transparent pricing and better communication. You would be hard to find worse customer service. | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Juliana Bedolla

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1/4/2026 12:00:00 AM | Google

★★★★★ Roy Rodriguez

Very helpful. Rather than trying to take money they tried there best to give me the best possible deal. Got my APR down 1% and my payments 50$ down great people. | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Arshdeep Singh

Great Experience, Lovepreet helped us alot to get the best deal. Very nice staff and good collection of vehicles. 100% recommended for used or new cars | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Monique Cortes

Great communication, clear pricing, excellent service! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Zalmai Rahmanzai

| Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Annabel Bobbitt

This service encounter was 180 from the last. It was so easy to make the appointment and their communication throughout the process was great. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Marissa Rojas

Recently got an oil change and the service was done pretty quick. Customer service was great. Overall great experience. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Michael Cavallaro

Although it took quite a while for the repair, the service team was excellent. Great communication and friendly staff. Antonio was fantastic. Very knowledgeable about the possible issues and communicated clearly | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Francesca Vogel

Great experience! Dean the sales associate was amazing. Very kind professional and no pressure. Aron in finance made the transaction simple and easy. I would recommend Tracy VW!! | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Tyler Snyder

Good business. Good people | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Marcos Calderon

| Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Erim Sezer

Long wait times even though you have an appointment. Also overpriced compared to other dealers. | Read Full Review

12/30/2025 12:00:00 AM | Google

★★★★★ Cesar Gutiérrez

I was ask to programing a key for our new atlas I bout in Dublin VW . | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Paul Valenzuela

Overall, great experience. We were able to work out a deal, and we love our new “used” car. | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Luis Demon

It’s good the maintenance department of Tracy Volkswagen your not waiting to long and nice area .. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Andres Delgadillo

Marco y sus compañeros muy bien solo el q hace los contratos y te hace el cobro un poco déspota no se si porq ya era hora de se salida pero de hay en fuera todo bien muy amables | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ marcus Aiello

Very pro active | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Heidi Maxwell

Dean and Niko and the whole team was amazing… Best car experience ever!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Amandeep Kaur

I recently got my oil changed at Tracy Volkswagen, and overall I had a great experience. The service itself was smooth, professional, and efficient. I really liked that they use a text link to keep you updated and let you know when your car is ready — that was super convenient. The only downside was that it was difficult to get some | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Shawn Gray

It took 6 hours for a service appointment. Way too long! Being from Modesto really makes it difficult. We had to find something to do in Tracy for 5 hours. Finally they offered to take our car home to us. That was a good fix but it never should have taken 7 hours in the first place. We had the appt for over a month. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Kesha Rae Simmons

Geno and Dean were super cool, I enjoyed meeting both of them. The finance person, A. Akbar, explained a service warranty and some type of etching anti-theft device and the costs for the items. I asked why I had to have all the extras and was told the extras are just part of buying the car. He said the dealer doesn't mark up the pric | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ T St.

Great customer service today | Read Full Review

12/24/2025 12:00:00 AM | Google

★★★★★ Amy Villela

| Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ samuel carson

The sales team was awesome!!! | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Ana Arevalo

Great service. Explained what they were going to do to my car. | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Anthony Goulart

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12/19/2025 12:00:00 AM | Google

★★★★★ Ramona Yandris

I thought I had an alternator go out, but Tracy Volkswagen and Antonio from the Service department were honest and found it was just the battery replacement needed…plus they suggested an alignment and oil change which they did and my car operates like new again. Great service and great people. The manager on staff the day I checked | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Rajish Wagh

Great and fast experience! Thanks Antonio and team! | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ jennifer willey

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12/13/2025 12:00:00 AM | Google

★★★★★ Bao Dang

Terrible experience. They made a $2200 “option” MANDATORY with the purchase of their vehicle. The good ol’ bait and switch. Listed a great price. So I drove an hour with my pregnant wife to buy this vehicle. I had a pre approved loan, so I came with cash and a blank check from the bank ready to make the purchase. They ran my credit a | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ W EPS

These guys are pros - top to bottom rock solid experience. Dan was friendly knowledgeable and I could tell has a thing for going beyond for his customers. Wonderful communicator, even went to bat on the pricing to make sure I was satisfied. Car running smooth and good to have her back - thanks Dan and Team VW at Tracy ! | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Lisa Ladner

Very pleasant, service department was great. | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Jose Fernandez

Excellent service | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Shawn Maguire

Friendly, quick and thorough service | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Paul Castor

Great communication…very professional…awesome Customer Service Experience. | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ nancy mosqueda

First I am ever going to a volkswagen and tracy, a gentleman by the name of antonio assisted me in the service department very nice professional, friendly and very helpful | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Joy Remollino

Dec. 11, 2025 Tracy VW is my go-to service center for my vehicle’s needs. It is very easy to make an appointment amd the service center accommodates your needs and time. The service advisors are very personable and yesterday it was Antonio Vera who took care of my needs. He was really very accommodating and initiated a service rides | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Joseph Serrano

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12/11/2025 12:00:00 AM | Google

★★★★★ Lisa Ladner

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12/10/2025 12:00:00 AM | Google

★★★★★ barath mohan

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12/8/2025 12:00:00 AM | Google

★★★★★ Kawal Kaur

| Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ sarban singh

The employes are very nice they treated me a 5 star experience and also a employe Lovepreet is the most pleasent and kind person that works there | Read Full Review

12/7/2025 12:00:00 AM | Google

★★★★★ Natalie Borejko

Friendly and quick service! | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Geraldine

Our experience with Tracy VW was wonderful. Our salesman was very friendly, and listened to what we wanted. The rest of the team is outstanding. We love our VW Atlas drives great it’s beautiful. We’re so happy we went to Tracy VW. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Jacob Tracy

I came with my cousin to drop off his car for a transmission service, and the experience was fantastic. The service manager and the front desk team greeted us warmly and took great care of my cousin. They were truly amazing! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Prabh

The staff is very professional, the sales person lovepreet made buying experience very easy for me so thank you everyone to vw team | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Keioni Grant

Tracy Volkswagen has not let me down. Every time I come in for my appointments, I am acknowledged by staff even if no one is at the service counter. The service technicians are quick and efficient. I came in for an oil change and I was informed that the transmission fluid was required to be changed as well. Both maintenance issues we | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Felipe Gallegos

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11/29/2025 12:00:00 AM | Google

★★★★★ Liz K

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11/29/2025 12:00:00 AM | Google

★★★★★ tashawna lewis

| Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Eudaldo Chavez

Took my car to this VW dealership for the 1st time for service, attention at the service department/counter was great and fast, I was given a complementary ride home and I got a notification when my car was ready, overall a great experience. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Michael DeSilva

I had a great experience here at Tracy VW. Even though my appointment was at 2:45 for a lengthy recall Antonio assured me it would be done the same day and he was very clear in stating what my vehicle needed after the service was done. Definitely recommend these guys! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ ???

Good | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Pablo Contreras

I don’t know where to start once again with this Car!! Like I’ve stated over and over this car is a Lemon it’s been in the shop over and over and over and over again!! It’s had more repairs and not to mention the motor replaced also the cost of all these repairs cost more then the cars value, I’ve told the dealer all my concerns and | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Jerrimaya Tapley

Great shop to get your work done rather its regular matinence or a serious repair. Very friendly staff. | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Maria Mazone Gee

| Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Marius Williams

Great people! | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Lesley Galloway

Warranty work was completed—airbag—quickly and professionally. They mentioned 4 things that needed to be attended to on the car—one I had no doubt about and the other 3 were surprising to me, but the car is 13 years old. They gave me a list of everything on the car they inspected and an evaluation of the wear on each item on a 3 pt s | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Aman Bhambra

It’s my first time visiting this place and then I met Lovepreet Singh Riar who assisted me today. Literally!! he saved me from taking a bad decision to buy a car from a other dealership where I had to give more money but love gave me a good suggestion. Also, he’s doing great work. ?? | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Kurt McIntyre

All good!!! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Jayakumar Viswanathan

Excellent customer service and will recommend to others | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Kurt McIntyre

| Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Irv Aragon

First time at this service center and was met by friendly, knowledgeable service advisor and the services my car needed went smoothly. | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Karen Beckford

Prompt, efficient service. | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Robinpreet Singh

We had excellent experience at Tracy VW and would like to thank for the great service to Lovepreet. He was friendly, professional, and very clear in explaning all the details about the car and numbers. He is the one who really took good care of us and made sure we were approved and even was there with us in finance as well. Thank you | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Danny Estrada

Hannah at the parts department is absolutely the best! She help out my shop, took care of one of my customers that lost her wheel lock, took them off and helped my customer back on the road. If you need any help go see her and her team! Great customer service, thank you! | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ Arturo Lopez

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11/14/2025 12:00:00 AM | Google

★★★★★ Daneka Dodson

Great experience with the sales and finance team. The staff were knowledgeable about the vehicles and pleasant to interact with. No one was pushy which is important to me. I bought my 1st electric vehicle and love it! | Read Full Review

11/11/2025 12:00:00 AM | Google

★★★★★ Mouawia Elbashir

The best experience i had with the staff the manager and the sales, every transaction, the hospitality, the welcoming. They make you feel, not just a customer, but you one of the family, thank you all for the outstanding and the professional for treading your customers with courtesy. Mouawia Elbashir | Read Full Review

11/11/2025 12:00:00 AM | Google

★★★★★ Tony Marzi

Very pleasant purchase experience. Sal, Gino and the team really came through for me! | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Black Duck

Geno is a very good salesperson. He always communicates patiently and offers suggestions from the customer's perspective. He washed the car spotlessly before the test drive, provided a very patient introduction during the test drive, and gave multiple options without ever rushing me during the price negotiation. | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Jacob Tracy

This review is long overdue. I came with my cousin for his car service, and I found Miguel at the front desk to be a very polite gentleman who made sure to fully answer any questions customers had. He is quite informative and goes the extra mile to assist customers in the service department | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Ruel Leal

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11/7/2025 12:00:00 AM | Google

★★★★★ Sunny Gill

I had a great experience at the Volkswagen Service Center. The staff was professional, friendly, and very clear in explaining what needed to be done. They took care of my vehicle thoroughly and completed the service in a timely manner. I also appreciated the transparency—no unnecessary upselling, just honest work and fair pricing. My | Read Full Review

11/6/2025 12:00:00 AM | Google

★★★★★ steven kinsman

The appointment system is the worst. They use AI now. Ive been trying to get an appointment for a oil change for my wife car and it say all these times are available and when I go to book a time it say its no longer available. Is this how they treat there customers. It seem like they use AI to say screw us. It like the employees dont | Read Full Review

11/6/2025 12:00:00 AM | Google

★★★★★ Gurwinder Singh

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11/4/2025 12:00:00 AM | Google

★★★★★ Sarah Skidmore

THE WORST SERVICE!! It takes 3 hours for an oil change on a Tuesday morning, with an appointment. An oil change. I told the front desk man that I’d wait when asked if I was staying or leaving, and he never once said how long it would take. It wasn’t until I had to complain that he wanted to say it was “his bad” for not telling the wa | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ gurvir44

I recently purchased an Audi e-tron from Tracy Volkswagen as an out-of-state buyer, and my experience was a mix of positives and challenges. On the positive side, the initial buying process was handled very well. Communication from the salesman was quick and responsive, and I received timely updates during the early stages. Since I | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Jordan Pensa

I have to say. This was the least stressful experience I have EVER had at a dealership. I walked in with a car I didn’t need anymore. Didn’t want to deal with it. They had the car I wanted and made the numbers work for me. They even removed floor mats out of a vehicle on the lot to put into my car that were in better condition. They | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ D Griffin

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10/31/2025 12:00:00 AM | Google

★★★★★ Ulysses Henderson Sr

Timely services, codes cleared. | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Melissa Gable

Anthony in the service dept very nice and gave excellent customer service 10 out of 10! | Read Full Review

10/30/2025 12:00:00 AM | Google

★★★★★ Lovin-Kare LLC

I bought my car because of the salesperson. He was professional and intelligent. The manager told me that he will accept my offer if I agreed to buy the car that day which I did but he refused to give me the car claiming that he made a mistake in the numbers. It’s past 48 hours and I have not received my copy of the contract and no o | Read Full Review

10/30/2025 12:00:00 AM | Google

★★★★★ DJ Tanis Majere

Excellent experience. The team at Tracy VW, Marco and Ray, really went out of their way to make sure I had a fantastic customer experience! I HIGHLY recommend. They were friendly, professional, informative and forthcoming. This is what a car dealership experience SHOULD be like. | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Daniel

Not enough stars on this review to give. 10 stars easy. GM Jalil and Salesman Gino are as solid as they come. Super down to earth good dudes. In my 25 years of driving and buying vehicles, VW Tracy is by FAR, the best dealership I have had the pleasure of walking into from start to finish. These two guys are brothers for life. Jay Gi | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Jingyi Chen

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10/29/2025 12:00:00 AM | Google

★★★★★ guillermo magallanes

| Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Bern Miles

They were very kind and polite. I love their coffee. | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ kristiana Marin

My experience with Tracy Volkswagen was a breeze! The staff was kind, fast, and very informative about the work being done on my car. They took care of everything and made the whole process completely stress-free. Highly recommend! | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Jameson Jendreas

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10/24/2025 12:00:00 AM | Google

★★★★★ Jose Alfredo Miranda

Thank you so much for the great service. I appreciate the hard work and care that was provided to my Jetta. Out of state or not I’m glad that the service is outstanding at VW dealerships. Thank you once again Tracy VW. | Read Full Review

10/23/2025 12:00:00 AM | Google

★★★★★ Razel Lagpacan

Good service though Daniel always gives us an update on whats going on. | Read Full Review

10/23/2025 12:00:00 AM | Google

★★★★★ Bernardo Guerrero

Problem not fixed | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Daryoosh Rejaly

Terrible experience! Took my eGolf there for battery warranty issue. Instead of testing the battery, they drove the car less than 2 miles, and said the battery is fine!!! The next day I took the car to another VW dealership they tested the battery, communicated the issue with VW, and finally VW replaced the entire battery with a bran | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Davina Robinson

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10/18/2025 12:00:00 AM | Google

★★★★★ Emily Perez

Had such a great experience at Tracy Volkswagen! The team was super helpful, friendly, and made everything so easy. I really appreciate their honesty and amazing customer service — definitely recommend them! Big thanks to Geno & Jay! | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Leslie Knott

Daniel was amazing straight up took charge with an inviting approach very pleasant and was a pleasure to do business with my car was fixed in record time I'll be back. I don't even drive a VW but will probably be my next car choice thanks, Thanks to Tracy Volkswagen ! Unlike the Hyundai dealership in Tracy | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Iliana Delgado

Service department always so helpful, knowledgeable and nice! Always offering good service and transportation nearby if there’s a long wait! 10/10 recommend. Antonio was very helpful and professional! | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Randy barrozo

Drop off my vehicle for service next day was contacted by service ..my car was repaired just on time | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Joseph Larson

At best. One star. Can I do a half star? | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Natalee Mosher

They had great customer service. They answered all of my questions to the best of their ability/ knowledge. I will definitely go back when my car need anything done. | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Ihab Hana

Best service in the bay area | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ James bodiford

They did a amazing job with our car service writer was very helpful the techs solved all the issues and got the car back on the road fast 10 out of 10 highly recommend | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ larry perea

It was comfortable and relaxing | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Colbe Allen (Colbster)

Geno and Sal did their big one, they managed to get me approved and I drove with a brand new Jetta 2025! If you ever go just know you’re in good hands! | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Nick Gabaldon

Are you kidding me thos place sucks they pressured me to get a car that when it rain I can only see two feet in front of me I want the Ford focus a Toyota Prius with a $800 car payment | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Franco Estay

Marco did a great job selling me a car. He made sure me and my daughter were comfortable the whole time. Him and the finance manager made the process fast and easy. 3rd time returning to Volkswagen Tracy for a vehicle. Highly recommend!!!! | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Julie Gynn

When we signed the lease on our vehicle in 2024 the sales associate was very emphatic about the opportunity to have our car detailed anytime we service it. We have since found that to be very false. I took our car in on a Monday for 10k service and got a call the next day that they needed it for a re-call. The customer service assoc | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Thomas Lee

Took over 5.5 hours to complete a rear brake job. That’s with an appointment and knowing I was waiting. Lobby was clean but obviously worn, reading materials from 2024. Standard coffee amenities for a dealership, but barely any cups and no lids for those cups. No status updates while I was waiting unless I asked. Normally not a probl | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Sachin Thardak

Same problem 3 times in new car Nd they didn’t gave me rental car for weak Very bad service | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ K2 M

• DO NOT TRUST Tracy Volkswagen in Tracy, CA! They gave us a written quote and we agreed to drive 5 hours roundtrip (taking off work) to pay and pick up the car. They said “the car will be ready at 4 pm.” When we arrived at the dealership around 5 pm they said they “had made a mistake” and they could not honor their agreement to s | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Latonia Ealy

My experience at Tracy Volkswagen was excellent. From the moment I contacted the dealership through the financing, the service was thorough but quick. I value customer service and this dealership did not disappoint! | Read Full Review

10/4/2025 12:00:00 AM | Google

★★★★★ twoyearslate

Happy customer at Tracy Volkswagen, in regards to a new vehicle purchase. My first contact was sales associate Karim, who was friendly, knowledgeable and eager to accommodate. I, then, was introduced to Neeko, the sales manager, who was also friendly and professional. He was able to move the process along and work out a fair transact | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ nabil saad

Tried working a deal Shams until his sales manager Nico or Nekko hopped on the call. He called me a douchebag because I didn’t want to work with him and hung up. Lol Very professional buddy. Good luck | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Audrey Petoskey

Super nice, Geno was great and knowledgeable. Helped me get into a good car and didn’t pressure | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Perla Contreras

My experience with Daniel Flores at Tracy Volkswagen was amazing. He was clear about the whole process and honest about the potential costs, I never felt they were just trying to take my money like other places I have been to. I highly recommend coming here, their customer service is top notch! | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Gundeep Gill

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9/26/2025 12:00:00 AM | Google

★★★★★ Jose Ramirez

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9/25/2025 12:00:00 AM | Google

★★★★★ Bianca Gallardo

Esta fue mi primer visita a Tracy Volkswagen, quedé muy satisfecha, son muy atentos y muy amables. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Soodie Sarooie

Tony and Daniel provided outstanding customer service, going above and beyond to answer all my questions and make the process smooth and stress free. Their professionalism and friendly approach made my visit to the dealership genuinely enjoyable. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Mark Grose

Tracy VW Service department is top notch. Always very helpful with any issue I asked them to help with. I actually do my own service on my Jetta but occasionally I need to ask the service team to diagnose a problem. They charge me the 1 hour service fee but have always properly diagnosed the issue and checked out my car very carefull | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Nicole Agcaoili

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9/25/2025 12:00:00 AM | Google

★★★★★ Bobby Godfrey

Very Good service but they have to fix the website you can’t make appointments online I had to drive down to make an appointment but beside that it was excellent | Read Full Review

9/23/2025 12:00:00 AM | Google

★★★★★ Vivian Guerrero

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9/22/2025 12:00:00 AM | Google

★★★★★ Randal Thomas

Service was good and people were courteous. Expensive though. | Read Full Review

9/22/2025 12:00:00 AM | Google

★★★★★ Nicholle Dennis

My husband and I had an incredible experience at Tracy Volkswagen! From our very first inquiry to the moment we drove off the lot, the entire process was seamless and enjoyable. Geno was an outstanding salesperson—knowledgeable, personable, and attentive every step of the way. We felt truly taken care of, and we would highly recommen | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Bryana Ruggles

My husband and I are returning customers and we recently decided we wanted to upgrade since our lease was up. As soon as we arrived to Tracy Volkswagen we were helped right away by Chuck and he was very helpful. The manager then took over with the finance part and got us a really good deal for a 2025 Atlas. Everyone here was friendly | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Christopher Ruggles

Everyone that helped us pick our new are top notch stand up good people. From sales to finance. It was our second purchase from vw tracy and the hospitality was better the second time around. You guys will always have our business and will recommend friends and family in need of a new car. Thank you guys. | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Robby Singh (Robb’s)

Very Bad experience with Tracy volkswagen.. very unprofessional dealer.we are buy car ..after test drive some issues in this car..salesman told me taking care for this issues..after deal done we are dropping car solve the issues.. but this dealer ship not careing.. and charging $1000 without any reason…salesman and sales Manager very | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Sinai Vazquez

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9/20/2025 12:00:00 AM | Google

★★★★★ Angel Rios

To Whom It May Concern, On September 9th, I brought my vehicle to the Tracy Volkswagen service department for an oil change and scheduled 30,000-mile maintenance. At that time, I informed the service desk that my check engine light was illuminated and requested that it be diagnosed. The service representative advised me that the dep | Read Full Review

9/20/2025 12:00:00 AM | Google

★★★★★ Erica Bagu

Thanks so much to Daniel for excellent customer service! | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Eleanor Carruthers

You guys are awesome, professional yet friendly and you get the job done.. and the price is not outrageous. Thank you for taking care of my car! | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Deepak Deepu

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9/17/2025 12:00:00 AM | Google

★★★★★ Jorge Robles

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9/16/2025 12:00:00 AM | Google

★★★★★ Michelle Hernandez

I’m very satisfied with the experience I had with Tracy Volkswagen. Service Department is Awesome! Maintenance and Safety is a priority. Thank you! | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ Carlos Zamora

Buying a vehicle might be easy here. The problem is getting service done. Worst place ever. Can't get an appointment schedule through the answering machine they have. And when asked to speak to someone. Noone answered. The time I have taken my vehicle for an oil change they take from 4hrs to 6 hrs to get it done. Its insane i wouldn' | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ Angel Wiley

Tracy VW Service was exceptional. They were so accommodating. Please look up my order and get the person who help me he was beyond wonderful. I will be back. M. Marshall | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Dorothy Hentschel

Very friendly and offered alternatives to save money | Read Full Review

9/14/2025 12:00:00 AM | Google

★★★★★ Richard Licon

always professional service. this is why i continue to come back. | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ juan cruz

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9/13/2025 12:00:00 AM | Google

★★★★★ Kranthi Kumar Muppala

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9/12/2025 12:00:00 AM | Google

★★★★★ Rosa Rivera

The only thing I was bummed out about was that they didn’t wash my car when it was serviced. Not sure if all Volkswagen dealerships provide that complimentary service. Would have been nice. | Read Full Review

9/12/2025 12:00:00 AM | Google

★★★★★ Shirley Gerolaga

Great dealership everyone is so helpful, courteous and knowledgeable. | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ Herchint Dabb

Geno and the VW Staff made the experience very pleasant and timely! If you are looking to be well taken care of ask for Geno and you’ll feel like family and not just a customer. Love my new 2025 Tiguan R! Thank you VW and Thank you so much Geno! | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Abdul Khan

I was very happy with the service team my car was ready as promised and washed Great job service team | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Rene Martinez

The team was great from start to finish. They identified our needs, offered us a couple different models that fit our budget and got us rolling in no time. Would definitely recommend this occasion if you are in the market for a vehicle. | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Trevor Dorn

The team at Tracy Volkswagen provided a great experience from start to end! Geno was especially knowledgeable and helpful in VW vehicles and their attributes. He made sure my wife and I had plenty of testing with the car we came in to see (ID.4), which was a feat considering it needed some minor shop work on a weekend to get it going | Read Full Review

9/6/2025 12:00:00 AM | Google

★★★★★ Ryan Bennett

They are amazing | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Monica Howell

Staff was accommodating, polite and efficient. They even took into consideration my driving habits while helping me select my service needs. | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Meredith Jaquias

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9/4/2025 12:00:00 AM | Google

★★★★★ Walter Huberwald

Service did not honor a portfolio maintenance agreement that I had purchased. In their defense the agreement had expired but they offered no refund for unused services simply stating they could not honor the agreement since it was expired. The vehicle had not been driven a lot and we were slow to make the mileage thresholds for rec | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Sauny 12

They had poor follow-through. No one ever called to inform me that my car was ready for pickup. They didn’t answer the phone and failed to keep in touch with me. When I arrived to pick up my car, no one was there to assist me. Prior to arrival, I finally managed to get through to them just one minute before closing, and they told me | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Leslie Stello

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9/3/2025 12:00:00 AM | Google

★★★★★ Robert James

Helped us out the best way possible. Friendly associates and offered more assistance if we could find the part needed | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ chris M

Worst service crew ever , also they don't honor service packages and twice they did not rotate my tires and wouldn't patch a tire said it was unfixable they let my wife and daughter drive home with a bolt in the tier guess what my local tire shop fixed it and rotated my tires in 15 minutes | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Deonte Bradford

I just came a few days ago , I left with an ID.4 and I love it , if you looking for new car stop in Tracy get with my people they was very cool and helpful very hands on and made sure I left happy thanks VW | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ joseph lopez

Very Friendly, Time Efficient, Great customer service! | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ tony santos

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8/29/2025 12:00:00 AM | Google

★★★★★ Karl Heinz

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8/29/2025 12:00:00 AM | Google

★★★★★ Steve Mullen

Daniel my service tech was very friendly and courteous. He took the time to explain the various service recommendations that were being suggested. | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ Ace Fire

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8/29/2025 12:00:00 AM | Google

★★★★★ Elanah Brooks

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8/28/2025 12:00:00 AM | Google

★★★★★ Diana Nuno

Antonio, went above and beyond to make sure my car was taken care of from an oil change to unexpected part replacement with follow ups. His customer service and support was phenomenal. | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Crystal C

A bit hard to reach they don’t have a lot of staff. Once I’m there with my appointment there very attentive. Daniel helped me and communicated really well. He explained to me what services I have left in my maintenance plan and suggested what I should get done soon. Also was great at checking on my car while I was waiting letting me | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ gurvir44

I recently purchased an Audi e-tron from Tracy Volkswagen as an out-of-state buyer, and my experience was a mix of positives and challenges. On the positive side, the initial buying process was handled very well. Communication from the salesman was quick and responsive, and I received timely updates during the early stages. Since I | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Celia Brun

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8/27/2025 12:00:00 AM | Google

★★★★★ Cristal Thompkins

Called for 2 days never even bothered to answer the phone. Absolutely terrible service. | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Shenetha

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8/26/2025 12:00:00 AM | Google

★★★★★ Rebecca Ocampo

This review is specifically for Rayyn, one of the employees at Tracy Volkswagen. He helped find the PERFECT car for me in December of 2023 while he was working at a different location. For the gals out there that think every car salesperson is a mansplainer - he's not. He's really really down-to-earth and will just find you what you | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Bran Bur

Great sales team manager. Lived up to his word. Stayed in great communication made everything a smooth transition, Even hooked me up with a few perks. Also The rebate on electric vehicles is a great incentive. I am already promoting information to coworkers to try and get them on as well | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Maximilian Maes-Holcombe

Amazing customer service, they really helped us with everything from test drive to finance. Made my wife and I feel very confident in our purchase. Thank you all very much | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Cindy Sanchez

I’d like to give a HUGE THANKS to Tracy Volkswagen! Since the beginning before I ever drove to see the car I was interested in purchasing, I was messaged with such care and promptness and respect that it only reassured me where I was making my transaction! From the first email I received from Geno with the CarFax report, to the follo | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Jake Overton

Nekko, Ray, and Sal were fantastic to work with! Thank you very much for the excellent buying experience! Everyone was friendly, kind, and patient with me and my wife. I highly recommend Tracy Volkswagen to anyone looking for a new car. Love my Golf R! | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Allen A.

Good service and friendly staff. Daniel my service advisor was great. | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Mary Marques

The gentleman that checked me in was wonderful. Very nice and knowledgeable. The service mechanics that’s another story. Three days to do a recall, actually 5 recalls again. These should be priority since you’re inconveniencing people every few months. No loners. That’s interesting too. It’s obvious you don’t understand how to g | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Claudine Metuge

I was well listened to, explanation about the safety issues, my coverage, discounts offered and my cost was done, no hidden fees. I loved the frequent updates on the progress of work on my car. On my way home, i didn’t understood something on my dashboard, it was after hours but i called and they answered the phone and asked me to co | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Debra Fromme

I purchased and still own a great vehicle from Tracy Volkswagen. I need a new car and enjoyed the staff and experience so much I came back. I had a great, no pressure sales experience today and driving away with another car I am very happy with! Thanks Geno Largo for having patience with me and being willing to show me a wide variety | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Irma Oliva

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8/23/2025 12:00:00 AM | Google

★★★★★ Traci Alsup

Very friendly staff service advisors Are knowledgeable and great to work with | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Alex Tercero

Great customer services | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Andreli G Ancheta

Oil change is too much …. Coolant, I went to jiffy lube it’s half the price you guys are charging … and yes it’s pressurize. You don’t dally have coupons or discounts to help your customers… all you guys care are your mechanics | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Robert James

Helped us out the best way possible | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Michael

Thanks for the quick diagnosis. I was also provided a ride home (Uber) while my car was checked. Overall great experience. | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Vena Ford

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8/21/2025 12:00:00 AM | Google

★★★★★ April Woods

Great experience with Daniel, he kept me updated on the status of my car and provided great customer service. The reason for the 4 and not the 5 is because I rec’d my car back dirty. I had an expectation that dealer service would include my car being washed. Other than that all went well. | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Monica Sagrero

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8/20/2025 12:00:00 AM | Google

★★★★★ Furtado Solis

1 star for wasting my time, gas, and interest as a customer due to “AI”. I wasted almost two hours driving to this dealership to test drive a car that was already sold. I called the day before and a salesman confirmed the car was getting detailed and would be available. I even received a text saying that it was ready to test drive an | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Ralph

Bought a used car Feb. 2024. Went pretty smooth. Was told all used cars go through a very thorough bumper to bumper inspection. I still ended up buying extended warranty. Took it in for oil change when reminder came on in July 2024. They stated it needed brakes and rotors all around. They also said windshield fluid reservoir was crac | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Nicole Nofchissey

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8/17/2025 12:00:00 AM | Google

★★★★★ Julie Gonzalez

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8/15/2025 12:00:00 AM | Google

★★★★★ Kelsey Lundquist

They were super helpful !!! | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Alaa Jundi

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8/15/2025 12:00:00 AM | Google

★★★★★ Renee Kerr

The service is excellent. I was able to bring my car in the same day my warning light went off. Everyone is very friendly and helpful. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Martha Sechrist

Daniel in the service department has been awesome, quickly getting my car in and diagnosed. He got right on getting it approved by the warranty company I purchased from at Tracy Volkswagen when I purchased my vehicle there. | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Samantha Romero

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8/14/2025 12:00:00 AM | Google

★★★★★ Navi Gill

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8/14/2025 12:00:00 AM | Google

★★★★★ Arthur Oceguera

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8/14/2025 12:00:00 AM | Google

★★★★★ Irene Lovell

The only regret that I have is the long waiting period other that is was great service | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Devinder singh kalsi

Good | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Marcie Mondragon

First time at Tracy dealership, they were absolutely amazing! Great service got my car back the same day. All staff were helpful!! | Read Full Review