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Crain Volkswagen of Fayetteville

★★★★★(113)read reviews

2011 West Foxglove Drive, Fayetteville, AR 72704

(479) 439-4645 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Ronnie Prophet
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4/23/2026 12:00:00 AM | Google
★★★★★ Aaron Carter
Super easy to work with. The quickest car buying experience I have had. | Read Full Review
4/14/2026 12:00:00 AM | Google
★★★★★ Brian Clark
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4/14/2026 12:00:00 AM | Google
★★★★★ Corey Simpson
Very friendly and helpful. Low hassle buying experience. | Read Full Review
4/14/2026 12:00:00 AM | Google
★★★★★ Frank Scofield
Everyone was nice and our salesman Everret made our car buying experience amazing | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Nicholas Keegan
I purchased a truck from Volkswagen Fayetteville with a down payment and no trade-in, and the experience since then has been nothing but frustrating. The first issue started immediately—I couldn’t access my purchase paperwork online or through the provided systems. I had to physically return to the dealership just to get a paper cop | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Richard Ciaramella
Great experience! Everyone was very friendly and helpful. Best car buying experience that I’ve ever had! | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Brittany Ramirez
First time customer. My sales employee , Aaron, was fantastic in every aspect. Over all good experience. However, the downside is the financial Manager over my loan contract was very nice and informative UNTIL I SAID NO TO THE EXTRA WARRANTY!! Then his demeanor changed to snippy and frustrated. He didn't explain my contract in detai | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ richard lorennij
Bought a Toyota Camry and it's run smoothly, no problem. Check out my guy Eren will help find your dream car | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Lobino Lobino
Brad made our car purchase a breeze! He’s super knowledgeable and genuinely helpful—no pressure at all. The whole experience was smooth. Highly recommend asking for Brad—you won’t be disappointed! Thank you, Brad! | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Glenda Chandler
I WAS VERY Satisfied especially with our salesman he was very polite &made sure wr were Satisfied with everything! | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Jordan Lynn
After having my car (brand new - drove it off the lot with less than 5 miles on it) in this service department probably 10 times and nothing ever being fixed correctly the first time, I finally opted to use a different dealership for my repairs. After replacing the PCV valve, but not fixing what caused the PCV valve to go out in the | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Mario Milice
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2/26/2026 12:00:00 AM | Google
★★★★★ Zach Boyd
Simon and Colby were very helpful. Provided great insight and made it a very easy process to get my car repaired. | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Douglas FitzRandolph
Courteous and professional. Very understanding of our situation and handled it with aplomb. Sales and finance personnel were very willing to work with us and that was very important to us. We're happy to be in another Volkswagen product. | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Hope McHaffie
No bullshit dealership. I was in and out. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Chaz Segress
I bought a 2019 Tesla here on July 28. I only moved forward because they explicitly promised the car qualified for the $4,000 Used EV Tax Credit. I have messages and recordings of their staff stating that the $129 fee would not disqualify the car. They lied. By including that fee in the sale price, they pushed the total to $25,129, k | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Cindy Flanders
Every part of this experience was amazing. Our Sales Guy, Bradley Cooper, was kind, patient, knowledgeable and very pleasant to work with. He wasn't pushy at all, just genuinely kind. Mike, the finance manager was equally pleasant and especially funny. Everyone went above and Beyond for both My husband and I as well as our daughter w | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Terry Murray
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1/29/2026 12:00:00 AM | Google
★★★★★ john harvell
I bought a Taos on Monday and had to have it towed on a Friday. Wouldn’t start because of an error during the computer start up. On top of that, we have a 2nd Taos that was towed because of transmission issues at 4900 miles. Our service experience with the first car was miserable. Took a month to fix and when we picked it up it was d | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Gary Deeke
Easy transaction with professional and friendly staff. Thank you! | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Richard Choate
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1/14/2026 12:00:00 AM | Google
★★★★★ A Diane
Easy and honest transaction! I found a vehicle I was interested in online, got a text from Gage, and 3 days later, drove down from Kansas City to purchase. There were not, "gotchas" when I arrived, the paperwork was ready to go, and the process was not even slightly stressful. Gage, and the rest of the staff, made this such a wonderf | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ Chris McCarty
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1/2/2026 12:00:00 AM | Google
★★★★★ anna manthe
I really enjoyed the personal experience with our salesman but I felt the team in general didn't have a good knowledge of the car we bought because it wasn't their brand. It would be nice if they researched details on the questions we had instead of just saying " I don't know anything about Subaru ". | Read Full Review
12/30/2025 12:00:00 AM | Google
★★★★★ Edgar Magana
Always take great care of my VW and more reasonably priced than the Volkswagen in Rogers! | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Brown Owl
Just purchased a 2024 Honda with Everett really helped me out and was very professional and and very cool to talk too | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Michelle Moreno
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12/22/2025 12:00:00 AM | Google
★★★★★ Joe Territo
My wife and I just purchased a 2025 Volkswagen Jetta SE from Crain Volkswagen, and the entire experience was outstanding! Our sales rep, Bradley Cooper, was awesome—no pressure at all, extremely knowledgeable, and genuinely focused on helping us find the right car. He went above and beyond to make sure we got a great deal and unders | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Lisa Beringer
We had an AMAZING experience buying our car at Crain VW. They made the process seamless, and we look forward to many years of service from this wonderful organization! A special shout out to Clifford Miner our sales consultant. | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Anna Hays
Great service department, all of the staff were extremely helpful. Unfortunately since I bought a used Mercedes from Crain Used Cars they can do the maintenance, which is a huge downer - wish I had known this from the start? | Read Full Review
12/9/2025 12:00:00 AM | Google
★★★★★ Kaitlyn Seymour
Everyone was extremely nice and helpful! Gage was extremely knowledgeable about the car and such a great salesman! Definitely will check recommend him to any one looking for a new car | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ William LaGrone
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11/25/2025 12:00:00 AM | Google
★★★★★ Eliseo Liwag
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11/25/2025 12:00:00 AM | Google
★★★★★ Paula Shipman
Smiley and Cliff are the Best at what they do! Great experience! | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Jason RIddle
We love this place! Service was fast, efficient, and friendly! | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Hugo Martinez
Doris Martinez. Very excellent sales team , appreciate your help | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Kasote Batie
Good experience very hospitable. And worked to get the price I wanted | Read Full Review
11/17/2025 12:00:00 AM | Google
★★★★★ Joseph Beck
Great customer service and friendly staff. They got us into a really nice truck. | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Lavauna Beck
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11/15/2025 12:00:00 AM | Google
★★★★★ Michael Schleisman
Love how quick and painless the experience was. Below the payment I wanted and very happy | Read Full Review
11/14/2025 12:00:00 AM | Google
★★★★★ Sara Killen
PHENOMENAL doesnt even cover the experience we had purchasing our vehicle with Crain! We worked with Bradley who was beyond helpful and really made us feel at ease with this purchase. 12/10 recommend buying a car here. | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Andrew Brocklesby
Fantastic service so far. I had to trade in my Hyundai because of repeated issues. Went to go look at the 2025 VW MK8.5 GTI, and ending up leaving with it. I’m impressed with the quality of the vehicle and how great sales were able to work with me. It was an absolute pleasure to work with Gage Hilton as my main sales guy and the sale | Read Full Review
11/9/2025 12:00:00 AM | Google
★★★★★ Juana Cervantes
Cliff and Michael were amazing!! Very friendly, respectful, knowledgeable and attentive. Thank you very much for making our purchase pleasant!! We will be recommending friends and family!! | Read Full Review
11/8/2025 12:00:00 AM | Google
★★★★★ Dawn Blankenship
Michael and Dillon treated us really good. | Read Full Review
11/8/2025 12:00:00 AM | Google
★★★★★ Steven Stubblefield
They gave me a deal worth my drive from Tulsa to Fayetteville and they were great to work with. | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Kristy Montz
Was easy and a great experience. My sales person Dillon did a great job! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Sydney Forrest
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10/28/2025 12:00:00 AM | Google
★★★★★ Cynthia Gatewood
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10/24/2025 12:00:00 AM | Google
★★★★★ John Doe
Sales department is very lazy asked to look inside a new Buzz that's on lot he said go look at the one on show room its not even close to the same interior, lazy lazy. On the other side service department got car in fast for some basic trim | Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ Sarah Tillwick
Absolutely Horrible Experience – Crain Kia Should Be Ashamed I would never recommend Crain Kia or any dealership in the Crain car group. My brand new Kia Sorento with less than 17,000 miles broke down on me while I was out of town. Another Kia dealer was ready and willing to fix the issue, but the part wouldn’t be available for abou | Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ Kelley Sanford
Gage was polite and attentive. He was diligent in helping close the deal for the vehicle we chose Crain Volkswagen. Had a minor glitch with computer system before able to sign the final paperwork. This was due more to the weather than the personnel. Overall, our experience was easy and favorable. | Read Full Review
10/18/2025 12:00:00 AM | Google
★★★★★ Cory Hathorn
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10/17/2025 12:00:00 AM | Google
★★★★★ Ali
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10/17/2025 12:00:00 AM | Google
★★★★★ Kenad Drndar
Joke of a dealership I have a salesperson calling me after 6 months and swearing and making rude remarks ( Brad cooper ) would never send my worst enemy to buy a car there let alone a friend | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ Joe Rocko
Will never buy or service a vehicle again with Crain VW. I’m a past customer of Crain Hyundai of Fayetteville and I’ve never been more let down by a dealership. | Read Full Review
10/12/2025 12:00:00 AM | Google
★★★★★ Landra Goodrich
wonderful fast friendly service, will work with you to get the best ?? deal | Read Full Review
10/10/2025 12:00:00 AM | Google
★★★★★ Christy Lentine
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10/10/2025 12:00:00 AM | Google
★★★★★ Emilu Kerns
These stars are for the amazing service department at crain. If I could give you more stars I would. They have done an amazing job and so helpful. Shout out to Jay who handled my VWs service during the 3 weeks of waiting while the warranty and inspection people drug their feet. You are truly awesome Jay and I can't thank you enough f | Read Full Review
10/9/2025 12:00:00 AM | Google
★★★★★ Lindsey Morden
I recently purchased a vehicle from out of town! I could have conveniently purchased local to me but the deal at Crain was too good to pass up. They are willing to help you get exactly what you’re looking for. My salesman Cliff and the finance guru Josh were awesome! 10/10 recommend!!! | Read Full Review
10/8/2025 12:00:00 AM | Google
★★★★★ Alejandro Rodriguez
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10/4/2025 12:00:00 AM | Google
★★★★★ Tim Lee
Just picked up our 2020 Escape from Cliff last week. We are absolutely in love with the vehicle. Cliff went above and beyond for us to meet our needs in pricing. The carfax alone spoke for how well this dealership maintains their inventory. Thank you again Cliff, 10/10 recommend you go see Cliff for your next vehicle purchase! | Read Full Review
9/30/2025 12:00:00 AM | Google
★★★★★ katy prothe
What an awesome experience, Cliff I can’t tell you how great he was worked with me very on point didn’t push something I didn’t want and the little man that delivered my car oh my gosh he was so sweet and just adorable. He did look a little worried about coming into the jail where I work, but he was So sweet had to go several hours a | Read Full Review
9/30/2025 12:00:00 AM | Google
★★★★★ Robin Wilkerson
I had the best experience with Clifford! He was knowledgeable and VERY NICE!! Thank you!! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ John Doe
Sales department is very lazy asked to look inside a new Buzz that's on lot he said go look at the one on show room its not even close to the same interior, lazy lazy. On the other side service department got car in fast for some basic trim | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ Maria Wynne
Gage was wonderful and made me feel like a person! I am poor , LoL, and Crain Fayetteville did everything that they could to get me in a vehicle. I appreciate all they did! My husband and I are both customers for life!! Thank you Crain Volkswagen for making sure we felt welcomed and at home!! | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Kylie Thomas
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9/11/2025 12:00:00 AM | Google
★★★★★ Audra Yates
Great car buying experience! Great selection of vehicles, competitive prices. We bought from Harrison and he was fantastic! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Jacob Williams
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9/2/2025 12:00:00 AM | Google
★★★★★ Jon Emery
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9/2/2025 12:00:00 AM | Google
★★★★★ Eden
Dillon and Michael were excellent! Highly recommend this dealership for your next vehicle purchase. Dillon even delivered the car to our house! Thank you again! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Lance Griswood
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9/2/2025 12:00:00 AM | Google
★★★★★ Shaun Nunez
Gage freeman was the best | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ lindsay law
I purchased a new 2024 VW Taos from Crain VW and my salesman was Bradley Cooper. I have never had such an amazing experience at a dealership. It was quick, easy and stress free!! Mac McCormick was the sales manager working my deal as well, he and Brad explained everything very well and I understood everything. I highly recommend Crai | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Jake Stites
Brad is the man. Second car I’ve bought from them, great people. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Samuel Kiser
I give 10 rolls 5 stars rating very very professional on working with a car you are interested in all of above understanding and helpful I definitely recommend anyone I know or don't thank you again josh Gage Michael ??????% | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Jamia Weir
The Crain VW group was great to work with. Gage is a knowledgeable salesman and made the car buying experience easy. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Darrell Joyce
Salesman Bradly Cooper and management did me right on an awkward situation on a used car purchase - four warning lights came on as a I drove home. They paid another dealership $1,500 to do the repairs. Solid five stars! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Michelle Harris
It was easy and no hassle. Gage F was awesome! Answered all my questions, very customer oriented. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Maoding Cheng
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9/2/2025 12:00:00 AM | Google
★★★★★ John Caywood
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8/2/2025 12:00:00 AM | Google
★★★★★ EhTa Thay
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8/2/2025 12:00:00 AM | Google
★★★★★ Marshall Harriman
Great people who are up front and honest! Will be buying from them again. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Cory Daggett
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8/2/2025 12:00:00 AM | Google
★★★★★ Gracie Blau
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8/2/2025 12:00:00 AM | Google
★★★★★ Jeff Carter
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8/2/2025 12:00:00 AM | Google
★★★★★ Kaitlyn Cox
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8/2/2025 12:00:00 AM | Google
★★★★★ Dawn Grandon
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8/2/2025 12:00:00 AM | Google
★★★★★ Juan Aguilera
2 months ago I Bought a truck from this dealer posted online for sale price of "26,399$ so I came in same day posted on Saturday interested in the vehicle and test drove it and during test drive I had asked if vehicle was 26 something and he said yes so after that I had made a offer with a 2500$ down pay . Then we went into dealer bu | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Alissa James
oh man… Where to even begin? i have never left a bad review. prior to getting any service completed on my car at Crain Volkswagen, I was excited get my car repaired because I assumed that since it is a bigger dealership than Bill White Volkswagen, that the technicians and service would exceed my expectations. let me be clear when I s | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Yurgis
I don’t usually leave reviews, but I feel obligated to warn others. My experience at this dealership was disappointing from start to finish. The prices were not competitive—other local dealers offered better deals on the same vehicles, both new and used. What’s worse, the sales staff didn’t seem interested in working with me to find | Read Full Review
7/26/2025 12:00:00 AM | Cars.com
★★★★★ MorningStar
•Contracts (EM) Employment Discrimination (DO) Seller Plaintiff (Debt Collection) (BP) Buyer Plaintiff by Fed Chairman (QT) Real Property- Other •Torts (NM) Automobile (DF) Slander/Libel/Defamation •Miscellaneous Civil (OM) Civil-Other | Read Full Review
7/18/2025 12:00:00 AM | Cars.com
★★★★★ Tim Copeland
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7/2/2025 12:00:00 AM | Google
★★★★★ Dewayne Richesin
Great experience on purchasing my daughter’s first car. Cliff was awesome during the purchase!! Would definitely recommend him to anyone. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Scarlett C
Highly recommended Gage! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Cliff Christian
Big props to these guys at VW of Fayetteville!!! These guys made a deal happen on one of my son’s dream cars! They jumped through hoops to make sure my son got the DEAL! Come see my guys Evan, Patrick, and my boy Cliff for your next vehicle! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ robert ogden
The team at Crain Volkswagen of Fayetteville was outstanding. They worked very hard to get me the vehicle I wanted for the price I could afford. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Michelle Burgess
Just purchased my 2nd WV Atlas Cross. Top notch dealership. Sales team was so helpful getting me into the exact vehicle I wanted quickly & pain free!! You can’t beat their service department either. Those guys know what they are doing. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Drew Davidson
Great! Efficient and effortless! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Lynnette Hoffman
Awesome in every sense | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Randy Bradford
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7/2/2025 12:00:00 AM | Google
★★★★★ Edlin Martinez
Elizabeth & Josh were incredible! Both were helpful, kind, worked with me, and helped me get in and out quickly! I saved $383 by coming to this location over another, so thankful for this team. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Darin Summers
Large selection to choose from and Cliff is a very knowledgeable salesperson! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Janet Stuckey
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7/2/2025 12:00:00 AM | Google
★★★★★ Jeremy Stamps
Would avoid this dealership at all costs at least until Josh their sales "manager" leaves. He clearly demonstrated a total lack of integrity by going back on his word. Clearly desperate for end of month sales to happen. According to him, they have a lot of overhead staff they have to take care of which is why your trade should be wor | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Haley Beaver
Poor communication on all ends. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Sydney
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7/2/2025 12:00:00 AM | Google
★★★★★ Ana Najera
Very Professional, quick, and very kind staff. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Shenna
They are awesome!! Really easy to work with!!! | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ jason thomas
Excellent salespeople and top notch finance department. Floor manager went over the top also. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Michelle Blackmon
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6/2/2025 12:00:00 AM | Google
★★★★★ Morgan Bowling
Gage was my salesman and he was great! | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Joel Booth
Crain Volkswagen has always done a tremendous job of taking care of my vehicle's needs. This is my second Volkswagen and i couldn't be happier with it. | Read Full Review
6/2/2025 12:00:00 AM | Google

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