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Berge Volkswagen
★★★★★(160)read reviews

385 W Baseline Rd, Gilbert, AZ 85233

(480) 719-7849 Ask About Our Service Specials!

Service Offers

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Complimentary Four-Wheel Alignment Check¹Click Here for Details

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$79.95 VW Synthetic Oil Change and Tire Rotation³Click Here for Details

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$139.95 VW Economy Battery and Installation⁶Click Here for Details

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$20 Off Genuine VW Brake Pad Replacement Per Axle⁴Click Here for Details

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Complimentary Tire Rotation⁸Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get a no-charge battery inspection today, and we'll help make sure everything checks out!

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Get $10 Off Your VW DriverGear Purchase of $50 or More with Online Promotion

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$5 Off Genuine VW Pollen Filter/Engine Air Filter Special²Click Here for Details

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Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

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Pay for 11 months, get 12 months of SiriusXM!

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Get a $140 Visa Prepaid Card when you purchase four eligible tires with your VW Service Credit Card!

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Get the VW Tire Price Match Guarantee

Map & Directions

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Berge Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Clay Holman
Jeff was awesome! Best salesman hands down! ???? | Read Full Review
9/19/2020 12:00:00 AM | Google
★★★★★ Edward Walsh
I went in to get tire key for my 2013 Jetta tdi and they did not have but the staff went above and beyond to help me. Bob herbold let me know that they could switch out lug nuts to regular so I did not need key! Alex the tech got all 4 wheels switched out in 10 minutes and I was amazed! I recommend going here for your Volkswagen need | Read Full Review
9/17/2020 12:00:00 AM | Google
★★★★★ Wade Travis
My salesman Rohaine was knowledgeable and fun to work with the whole staff was amazing | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Ruben Eli
Very good service and quick response to the request for pieces and support. ?? | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Danny Goldberg
I want to personally thank Bob Weaver in sales. I had been looking for the best deal in AZ, and Bob not only helped me find exactly what I was looking for; but he went to Vegas to pick up the car I ended up getting. Bob was extremely professional and helpful. I look forward to continuing to bring my business to Bob. | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Mary Madrigal
Very professional , very curtious ,answered all our questions, the sales & financial especially nice , everybody there at Berge Volkswagen were very nice | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Heather Gossler
I have personally purchased 2 cars from Berge VW and get all of my service done here. It is an amazing dealership from the sale people, finance, and service providers. I never feel up sold or like the people I am talking to are trying to take advantage of me. It is always a positive experience going to the dealership. | Read Full Review
9/9/2020 12:00:00 AM | Google
★★★★★ ChrisNast83
Got to say that I’m not a fan of this dealership. I know nothing about their sales department, but service isn’t cool. Let me give you some background. Took my GTI in for a new Alternator, took over a week to Diagnose and then kept getting pushed back on repair time. Once they finally took care of the problem, they ordered the wrong | Read Full Review
9/9/2020 12:00:00 AM | DealerRater
★★★★★ Christopher Nast
Got to say that I’m not a fan of this dealership. I know nothing about their sales department, but service isn’t cool. Let me give you some background. Took my GTI in for a new Alternator, took over a week to Diagnose and then kept getting pushed back on repair time. Once they finally took care of the problem, they ordered the wrong | Read Full Review
9/8/2020 12:00:00 AM | Google
★★★★★ Rebecca Flores
Berge Service Center is the best!! I was driving to California when my oil indicator came on- battling 112 degrees I decided to pull in to Berge. Service team immediately checked out my car, topped my oil off and got me back on the highway in no time!! Friendly and capable staff!! Thank you Berge Volkswagen!! | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ Susan Sharp
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9/5/2020 12:00:00 AM | Google
★★★★★ Thayna Fowler
Thank you Winifred Mike of Berge Volkswagen for helping me drive off in my brand new 2020 Tiguan. Win was very helpful and knowledgeable about all the vehicles and helped me choose the best one fit for me. I'm extremely thankful to have found Berge Volkswagen and the customer service is definitely A1 professional and friendly! Highl | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ Jared Braley
Had my car worked on by Vince Medina. I dropped it off to get a shift lever switch replaced and to have a bulb changed. Two hours later it was done. Vince was very friendly and made sure all of my questions were answered. Good location to get your VW worked on. | Read Full Review
8/29/2020 12:00:00 AM | Google
★★★★★ Jordan Fasano
Absolutely fabulous car dealership to do business with! My wife and I walked in on a Saturday to only test drive and we were greeted by RO Moore. RO was so gracious and did not pressure us at all once we stated that we were only test driving that day. Even once we decided to purchase a Tiguan a week later, he was so great and really | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ Eric Simonson
Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review
8/25/2020 12:00:00 AM | Google
★★★★★ Eric Simonson
Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review
8/25/2020 12:00:00 AM | Cars.com
★★★★★ esimonson
Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review
8/25/2020 12:00:00 AM | DealerRater
★★★★★ Jason Sherwood
So awesome. They are spot on. We took our 2012 vw jetta in to get serviced and we left with a 2020 vw jetta se. They were very helpful throughout the whole process. We will recommend them to everyone. Thank you so much Berge Volkswagen of Mesa. You have a customer for life. | Read Full Review
8/21/2020 12:00:00 AM | Google
★★★★★ Cody Canning
We bought our first car at Berge VW and it was a pleasant experience. Bob Weaver was polite, professional and never pushy. He made sure we were happy and got a great deal. | Read Full Review
8/21/2020 12:00:00 AM | Google
★★★★★ BurniE Burns
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8/19/2020 12:00:00 AM | Google
★★★★★ Madyson Jensen
I recently purchased a Vehicle from this location and worked with Mitch Shreeve. I genuinely cannot say enough how kind and pleasant he was to work with. At no point did he make me feel pressured as you might with a “typical” car buying experience. I absolutely love my vehicle and I attribute a lot of this to Mitch and how thorough a | Read Full Review
8/19/2020 12:00:00 AM | Google
★★★★★ Jayden Swaney
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8/19/2020 12:00:00 AM | Google
★★★★★ thepandalizer
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8/19/2020 12:00:00 AM | Google
★★★★★ Devon Kinsella
My husband and I had zero expectations when we stopped in and couldn’t believe how great the service was. Our salesman, Jeff, was super knowledgeable and very easy to work with. From there Earl was transparent on pricing and didn’t play any games. Once we settled on a price we moved onto finance with Jason who didn’t try to push any | Read Full Review
8/14/2020 12:00:00 AM | Google
★★★★★ John Lewandowski
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8/14/2020 12:00:00 AM | Google
★★★★★ Carlie Lingefelt Dykes
We have always had a good experience here. Bel is very helpful and friendly. We really appreciate their services! | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Marcus Johnson
Excellent professional service | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Tami Butcher
Sam was amazing! He got our newly driving 16 year old son so excited about his first car. We were so impressed with his knowledge, professionalism and patience! Also, he took the time to drive the car to our home so we could surprise our son and walked him through all the safety features, bells and whistles and features of the car. T | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Lacyndia King
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8/12/2020 12:00:00 AM | Google
★★★★★ Dawn Majcher
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8/10/2020 12:00:00 AM | Google
★★★★★ Orlando Garcia
My experience with Berge Volkswagen was amazing! The employees are friendly and social. Thanks to my guy Miguel Martinez for his excellent service and able to give me a great deal for a new car there! | Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Kristian Port
Visited later in the day to check out a 2020 Jetta R Line. The staff did a great job getting vehicle ready and pulled up to check out and take for a quick drive. They even stayed past close to finish the purchase! Amazing dealership with very friendly staff?? | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ Brooke B.
I recently purchased a 2020 Jetta SE from Berge Volkswagen and absolutely love it! The help I got from everyone at Berge was phenomenal. They all were kind, quick with communication, and were very accommodating to my specific situation. I really appreciated how quick and easy it was to purchase the car with them - I got a great deal | Read Full Review
8/3/2020 12:00:00 AM | Google
★★★★★ Marissa Romeo
Great experience purchasing my 2020 Volkswagen Jetta SE at this location! Ask to work with Joseph Gorail, he was the sales consultant who helped me through the process and was very knowledgeable and helpful during the process or purchasing my first vehicle on my own. Finance manager Sirina Nett was also amazing and helpful during the | Read Full Review
7/30/2020 12:00:00 AM | Google
★★★★★ Kortnee Weeks
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7/30/2020 12:00:00 AM | Google
★★★★★ Bill Ransom
Went in for a recall on my Jetta. In and out in under an hour! Great service team! | Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ jorge arriola
Came in looking for possibly purchasing a vehicle and Bob Weaver and the entire family at Berge VW made it the great experience possible. I’m so glad to be part of the VW and Berge Family. definitely recommend buying your next vehicle here!!! | Read Full Review
7/28/2020 12:00:00 AM | Google
★★★★★ TheShawn Beast
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7/25/2020 12:00:00 AM | Google
★★★★★ RJ Mills
We had nothing more than a positive experience from the time we entered Berge VW till the time we left with our Passat 2020. Rohaine Moore was an excellent representative of Berge. He made our experience delightful and a breeze. | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ Kyle Chalk
The Berge VW service team is fantastic! Bob and his associates in the service department are very proffesional, friendly, and work fast. Every time I bring my VW to them they get the problem squared away and get me back in the driver's seat as quickly as they can. I appreciate the service across the board at this dealership. Great jo | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ David Sarnicki
My salesman was Scott Michaels and he was awesome! The whole sale experience was quick and easy. There was no pressure. I literally picked out a car that met my family's needs and drove away with it. I would highly recommend burge Volkswagen and ask for Scott Michaels. | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ tingaling4
This product does not last! Horrible product. However, Bel and Vince are amazing! They helped me out a lot whenever they could. They seriously have the best customer service. I can’t say enough good things about them. I main dealt with Bel, he was always very understanding. When I talked with Vince, he listened to me and then made th | Read Full Review
7/14/2020 12:00:00 AM | Google
★★★★★ Angela Santillan
Great service! Shout out to bob at the service department. Thanks for helping us out. You’re awesome ?? | Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Nicholas Cofer
Great service and attitude | Read Full Review
7/4/2020 12:00:00 AM | Google
★★★★★ Naomi Mills
All very professional and personal | Read Full Review
7/4/2020 12:00:00 AM | Google
★★★★★ Rachelle DeYoung
Berge VW makes buying a new car easy! I was able to get alllll of my questions answered online and over the phone. Once we came to terms, I went to pickup my new car and spent only about an hour in the showroom. Amber, Earl, Win and Jason were all very helpful and easy to work with. I appreciate their no BS approach and would recomme | Read Full Review
7/2/2020 12:00:00 AM | Google
★★★★★ Brittany Trask
Berge is soooooo easy to work with .I came in thinking I could reasonably afford something out of my budget, instead of turning me away, the staff offered me multiple deals and offers and worked me through several vehicles that could work with my budget and what I was looking for. I worked with Jordan. He was super nice, knowledgeabl | Read Full Review
7/2/2020 12:00:00 AM | Google
★★★★★ Alan Moreno
Bob was a great service advisor and got all my questions answered | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ Caitlyn Deenik
My experience at Berge Volkswagen was phenomenal. The process was efficient and simple, and Joel and Mark provided me with excellent service. Without making me feel pressured to buy, they gave me an incredible deal on a great vehicle. They were helpful in answering any questions I had and were happy to accommodate. Joel even provided | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ john lamb
I would like to say it has been years since i have experienced customer service like i received at Berge Volkswagen it was great i would recommend anyone looking for a new vehicle to please stop by you will not be disappointed.Thank you very much Rohaine Moore Sales Consultant and the rest of the employees i came in contact with!!!! | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ Leitha Griffin
I can honestly say purchasing a vehicle from Berge Volkswagen has been the best experience I've had when buying a vehicle. I would recommend this dealership to anyone and particularly the salesman Bob Weaver. From start to finish, Bob was knowledgeable, professional, and kind. There was no sales pressure or haggling on the deal. The | Read Full Review
6/30/2020 12:00:00 AM | Google
★★★★★ connor thompson
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6/23/2020 12:00:00 AM | Google
★★★★★ Debra Blakeslee
It was a great experience. I did most of my early shopping and questions on line. Once I got to the dealership their staff was friendly and helpful .Bob Weaver was my sales contact and he and the rest of the staff made the experience extremely helpful. Ever staff member was friendly and helpful. Thanks. | Read Full Review
6/18/2020 12:00:00 AM | Google
★★★★★ Kenneth B Rodriguez
Just bought a 2020 jeddah What excellent financing available Thanks, Charlie you made our day | Read Full Review
6/16/2020 12:00:00 AM | Google
★★★★★ Kevin Thompson
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6/9/2020 12:00:00 AM | Google
★★★★★ Joshua Terrell
Was getting an oil change and tire rotation back at 20,000 miles, they did not rotate the tires. Now, car has 30,000 miles, getting an oil change, tire rotation, and brake fluid flush done. The next day, had to get a tow since they did not do the brake fluid flush correctly. | Read Full Review
6/8/2020 12:00:00 AM | Google
★★★★★ Toby Johnson
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6/6/2020 12:00:00 AM | Google
★★★★★ Amy Hamilton
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6/3/2020 12:00:00 AM | Google
★★★★★ Jordan L
Jordan Davis is the best guy to buy a car from. He was extremely patient and made sure my girlfriend got the exact car she wanted. Earl took care of our finance questions and got us the best discounts and rates out there! Jjag at service always makes sure the car is running at its best and gets me in and out faster than any shop ive | Read Full Review
6/1/2020 12:00:00 AM | Google
★★★★★ Mike Oplinger
On vacation from California and the brand-new Jetta broke down in the middle of the desert. We had it towed to Berge Volkswagen. From the moment we stepped in the door they treated us like kings and queens. Being that it was a holiday weekend they got us in a loaner car and got us on our way. We got daily status updates on the vehicl | Read Full Review
5/29/2020 12:00:00 AM | Google
★★★★★ Jennifer Marshall
Best car buying experience ever!!!!!!! Short, simple and honest. We love Berge VW. | Read Full Review
5/29/2020 12:00:00 AM | Google
★★★★★ Jerome James
Nice selection of VW's at a reasonable price | Read Full Review
5/28/2020 12:00:00 AM | Google
★★★★★ Matthew Tucker
Could not have been happier about my experience at Berge VW!! Mr. B should be proud of the team that he has assembled. It took us 3 days to buy our SUV and it was a pleasure every time we spoke or texted. Day 1 - an information phone call with Charlie, to determine if the New Tiquan would be close to our price range. After some | Read Full Review
5/24/2020 12:00:00 AM | Google
★★★★★ Samantha Moyer
The 3 stars is more because the staff is friendly, they offer great customer service, its literally nothing at all against the people who work here. They’re the only reason this isn’t a 1 star review. I’ve been a Volkswagen owner for about 3 years now. I hate it. Well, I hate owning a Volkswagen and the whole thing just feels like | Read Full Review
5/20/2020 12:00:00 AM | Google
★★★★★ Beto Carlon
Charlie Morello was our product specialist and he took very good care of us. Very professional, strong client-focused work ethic, and treated us with the upmost respect. Charlie and his team exceeded our expectations with their level of service and with a high quality product: A 2020 Passat SE. Their commitment to service and excel | Read Full Review
5/19/2020 12:00:00 AM | Google
★★★★★ Irmgard Mata
The people there are friendly and ready to help you at any time, I got my new car there and Rohaine Moore helped me, he really listened to what I was looking for and wanted in a car, he showed me one and I loved it! He called me after a day and checked to see if I was still happy with the car and if I had any questions, thank you so | Read Full Review
5/17/2020 12:00:00 AM | Google
★★★★★ Jessica Brody
This location is incredibly helpful in service. Every service/parts employee aims to satisfy the customers needs. BOB was an exemplary employee to quickly and efficiently fix my problem to get me back on the road. | Read Full Review
5/14/2020 12:00:00 AM | Google
★★★★★ Myron M
Wynn is the absolute best sales rep I have ever done business with! Not only is she very meticulous about finding the right vehicle for her customers but she also great at providing great financing options. With her help I found the right vehicle at a price I am extremely happy with! Besides that, anything you need or have questions | Read Full Review
5/14/2020 12:00:00 AM | Google
★★★★★ Davor Sabic
Good people!!! Had to get parts couple times lady was super nice and helpful, just spoke to Danny in parts got the answer quick, he was super nice too. Took my Jetta for recall last week again service advisor super nice, his communication was on point, also got me ride twice, my experience so far with Berge VW has been 5 stars!!! Goo | Read Full Review
5/12/2020 12:00:00 AM | Google
★★★★★ Abigayle Carney
If I could give more the 5 stars I would! I was recently in an accident and needed to get into a car quick, I called Berge Volkswagen and talked to Earl. I explained to him my concerns and where I needed to be at for numbers and he told me to come in so we could see what he could do for me. He set me up with the sales guy Rohaine and | Read Full Review
5/8/2020 12:00:00 AM | Google
★★★★★ Nicel Marie Bernadez - Nerona
If you’re looking for VW cars in the valley. Berge VW can definitely help you with that. Bob and Earl are super helpful and gave us such a good deal especially on our trade in car’s value. After sales is very important to me and I appreciate that Bob was able to answer all our inquiries even after we’ve already made a purchase. Thank | Read Full Review
5/7/2020 12:00:00 AM | Google
★★★★★ yvette figueroa
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5/1/2020 12:00:00 AM | Google
★★★★★ J Blazek
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5/1/2020 12:00:00 AM | Google
★★★★★ J Blazek
Absolutely amazing staff. People always say hassle free and it never is. But I can honestly say it was 1000% hassle free. From the sales representative to the managers all the way into financing best car buying experience I’ve ever had. | Read Full Review
4/30/2020 12:00:00 AM | Google
★★★★★ monique mills
Joel Sutherland was amazing sales consultant and super friendly. I definitely recommend him to anyone that is interested in a car. I appreciate his time and helpfulness at Berge Volkswagen!! If I go back I will definitely request his service again thank you. | Read Full Review
4/30/2020 12:00:00 AM | Google
★★★★★ Rg247motors
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4/30/2020 12:00:00 AM | Google
★★★★★ alice gierhahn
Our experience buying our vehicle at Berge was very pleasant and expedient. Our sales person Joel was very knowledgeable and respectful of our financial needs and our time. There were details that were required to be met on our vehicle purchase and Joel met and even exceeded those options for us. We are delighted with our purchase fr | Read Full Review
4/30/2020 12:00:00 AM | Google
★★★★★ Miklos Szanto
Great car buying experience, much better than I expected. Smooth operation, professional handling. Our salesperson, Win, did everything to keep us happy and satisfied customers. I would recommend her service to anyone. | Read Full Review
4/30/2020 12:00:00 AM | Google
★★★★★ Bryan Grosklos
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4/30/2020 12:00:00 AM | Google
★★★★★ Carol Mc Cant
Everyone(Bel Karam, Jagar Castillo and Bob Herbold)at in the service thanks for giving me excellent service. You have restored my faith. | Read Full Review
4/22/2020 12:00:00 AM | Google
★★★★★ Alyssa Gorman
Bob was the superstar employee who helped me get my amazing car wash and oil change done. My appointment was made within minutes and at the time I desired. He was 100% professional and had everything done in such a speedy amount of time. I appreciate all the hard work the team put Into my car and the great quality that came along wit | Read Full Review
4/22/2020 12:00:00 AM | Google
★★★★★ Derek Martin
Jjagar Castillo was great to deal with! My car was having issues and he got me in the shop on twenty minutes notice. It was a pleasure dealing with him! | Read Full Review
4/17/2020 12:00:00 AM | Google
★★★★★ Jay Currie
Hands down BEST experience buying a new car! Ask for Jordan, he's got all of your answers! Special thanks to Earl as well, your crew is top notch! | Read Full Review
4/16/2020 12:00:00 AM | Google
★★★★★ Evhaertl4
First time I’ve purchased a vehicle that someone from the Service department has cultivated a relationship with me to make sure I’m enjoying the best experience possible with my vehicle. Bel Karam is the best I’ve worked with! He remembers me by name, and all the history with my vehicle. I drove over a nail and Instead of the str | Read Full Review
4/14/2020 12:00:00 AM | DealerRater
★★★★★ Daysie Matturro
I had Jjagar Castillo was the front counter person at the service center when I dropped off my car. Being a teenager, it was nice to have someone explain what was going on with my car in a manner I could understand. He was very kind and polite. I would definitely recommend dealing with Jjagar to get your car appointment scheduled. T | Read Full Review
4/12/2020 12:00:00 AM | Google
★★★★★ Jennifer Mathis
Took my bug to Berge VW in Gilbert yesterday to be serviced after purchasing it from a used car lot. Knew there would be issues because it wasn’t a brand new car. Met w/ Bel Karem one of their top service reps & from beginning to end he was extremely professional & very thorough w/ their inspection of my car & what everything meant. | Read Full Review
4/12/2020 12:00:00 AM | Google
★★★★★ Joel David Silverthorn
Service and explanations outstanding | Read Full Review
3/14/2020 12:00:00 AM | Google
★★★★★ Claudia Clouse
I only have good things to say about Berge VW- Bel and Jesse are very committed to getting their jobs done professionally and on time. Bob was wonderful when I purchased my vehicle few months ago too. Great team! | Read Full Review
3/13/2020 12:00:00 AM | Google
★★★★★ TJ Darbe
See Earl K.! | Read Full Review
3/12/2020 12:00:00 AM | Google
★★★★★ Taylor Johnston
Fine experience, finance department was helpful while I was in the store but wouldn't pickup phone calls and sent very unprofessional emails. | Read Full Review
3/12/2020 12:00:00 AM | Google
★★★★★ Claudina Perez
Went in with a specific vehicle in mind, with my price point set. Robert Perez, the finance manager (no relation) his associates Shelly and Memory were no less than AMAZING! He found exactly what I wanted, and below my price point. It is the first VW I have ever owner and I love it. Best service and no pressure sales. I had a super e | Read Full Review
3/9/2020 12:00:00 AM | Google
★★★★★ Mukunda Prasad
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3/7/2020 12:00:00 AM | Google
★★★★★ Theresa Winter
Our sales guy "Bob"was great, no pressure and worked well with us. We drove over 200 miles to look at a car at this dealer only to find the car was great as was the dealer. . Everything went smooth. | Read Full Review
3/5/2020 12:00:00 AM | Google
★★★★★ Carlos Cordoba
I can honestly say that I enjoyed doing business with the guys at Berge VW. I am a busy person and I don't have time to go back and forth with nonesense. I appreciate when people listen and that's exactly what Joel Sutherland and his manager Mark M. did. I talked to them and told them what I was looking for, they listed to me and wor | Read Full Review
3/4/2020 12:00:00 AM | Google
★★★★★ KnowsPicker
I went to the Parts Department at Berge VW. It was th best experience I've ever had buying parts from a dealership! Danny was very friendly, helpful and knowledgeable. A+ for the parts department at Berge. | Read Full Review
3/3/2020 12:00:00 AM | Google
★★★★★ Angela Lien
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2/26/2020 12:00:00 AM | Google
★★★★★ Ashley Waggoner
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2/26/2020 12:00:00 AM | Google
★★★★★ Denise Quintrall
Service department is great. Had a problem and they stuck with it until it was fixed. Felt liked they really listened | Read Full Review
2/24/2020 12:00:00 AM | Google
★★★★★ Stephanie Cota
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2/23/2020 12:00:00 AM | Google
★★★★★ Dennah Barns Sutherland
My husband works for Berge. His name is Joel Sutherland. We just bought an '07 passat. And love it!!! New daily Driver! | Read Full Review
2/21/2020 12:00:00 AM | Google
★★★★★ Brandon Carranza
Had a GREAT experience purchasing my 2020 Jetta. Scott Michaels made the process quick and entertaining. | Read Full Review
2/17/2020 12:00:00 AM | Google
★★★★★ christopher gaddy
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2/17/2020 12:00:00 AM | Google
★★★★★ Fredricka Amalani
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2/12/2020 12:00:00 AM | Google
★★★★★ sean muchowicz
Took my car in for a safety recall repair. They told me it would take 2-4 hours to fix my car. It ended up taking two days because they couldn’t get my car in even tho I had an appointment not that big of a deal they were busy. I get my car back and they give me a quote for 3500 in repairs saying I need to get them done or it’ll caus | Read Full Review
2/12/2020 12:00:00 AM | Google
★★★★★ Robert Berkson
Honest & friendly would recommend a visit. | Read Full Review
2/8/2020 12:00:00 AM | Google
★★★★★ Ramon Gonzalez
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2/8/2020 12:00:00 AM | Google
★★★★★ McDowell Smile Dental
Unfortunately 0 stars are not possible. My car has been with a check engine light and they have re scheduled me twice now because they can fix all the other broken volkswagens. It is not a surprise from a company that went out of it's way to lie and cheat emission standards. Great job volkswagon. Definitely the last time | Read Full Review
2/6/2020 12:00:00 AM | Google
★★★★★ Walter Scobie
I asked them to make me a duplicate key, which they did. They did not contact me when it was ready to pick up. I had to call to find out. They did not tell me it could not be installed while I wait, that I would have to make another appointment and it would take three hours to prepare the new key for use. This is the second time I | Read Full Review
2/5/2020 12:00:00 AM | Google
★★★★★ D. Failner
Ro is the man! The car I bought is very solid so far and his no pressure approach made it less stressful in making the final decision. I would buy another car there when the time is due! | Read Full Review
2/2/2020 12:00:00 AM | Google
★★★★★ Tracy Cleveland
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1/27/2020 12:00:00 AM | Google
★★★★★ Sandy Juszkiewicz
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1/24/2020 12:00:00 AM | Google
★★★★★ Dave Scobie
Poor and slow customer service. Long line at service. Only one tech. Tech held long SOCIAL conversation with someone while people wanting SERVICE waited. | Read Full Review
1/24/2020 12:00:00 AM | Google
★★★★★ Jess Fisher
Bob Herbold is amazing! There was a recall on one of my car parts and I dealt with Bob Herbold when I was there. I HIGHLY recommend you speaking to him with any service needs. He was the nicest guy and incredibly professional. Seriously, what a cool guy. Thanks again! | Read Full Review
1/21/2020 12:00:00 AM | Google
★★★★★ Bradley Fiegel-Johnson
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1/18/2020 12:00:00 AM | Google
★★★★★ zachary muncy
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1/14/2020 12:00:00 AM | Google
★★★★★ Jessica Paz
Only went in to test drive , that same night ended up buying! Miguel Martinez and Taylor were the greatest help! They answered any question and walked me through it one step at a time! Thanks for selling me my Tiguan! I love it like no other! | Read Full Review
1/9/2020 12:00:00 AM | Google
★★★★★ Katie Rice
Bob with the service department was amazing! Very helpful! Got me in and out in less than 5 minutes with zero hassle! It was greatly appreciated! See you all soon! | Read Full Review
1/9/2020 12:00:00 AM | Google
★★★★★ James Stevens
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1/7/2020 12:00:00 AM | Google
★★★★★ Andrew Walker
Sam Tate is the man! Honest guy and knows his stuff about cars. This was my first time buying a car so I was nervous but excited too! Sam made the process quick and simple. Just want to thank you for going over everything with me and going above and beyond to make my experience great! | Read Full Review
1/6/2020 12:00:00 AM | Google
★★★★★ Michael Clayton
I worked with Bob Weaver when I purchased my new Jetta at Berge Volkswagen. He helped me find the right car at the right price. I didn't feel hassled or rushed and the entire staff at Berge Volkswagen was very friendly. I highly recommend them if you're looking for a Volkswagen vehicle. Mike Clayton | Read Full Review
12/31/2019 12:00:00 AM | Google
★★★★★ Levi Velasquez
White glove service. I love this place. | Read Full Review
12/31/2019 12:00:00 AM | Google
★★★★★ Justin
The service department was awesome. Other VW service shops dont treat that well but i was blown away with the professionalism. | Read Full Review
12/27/2019 12:00:00 AM | Google
★★★★★ Linda Ingram
Rohaine Moore. Sales Consultant@ Berge Volkswagen, was the best sales Consultant. As a woman, often I do not get the attention nor respect from salesmen. Rohaine was informative, knowledgeable and personable. He listened to my car wants/needs. He offered better priced options as well as luxury, with no HARD Sell. I highly re | Read Full Review
12/19/2019 12:00:00 AM | Google
★★★★★ Erick Zamora
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12/18/2019 12:00:00 AM | Google
★★★★★ Khushbu Shrivastava
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12/18/2019 12:00:00 AM | Google
★★★★★ Kevin Culver
3 years as a salesman for Nissan and over 15 years as a retail GM. The worst experience I have ever experienced. It is evident that nobody communicates. They could not get us financed with the original agreement so we came back in to renegotiate which is pretty normal. Financed ignored my request to come back in. I had to tell | Read Full Review
12/17/2019 12:00:00 AM | Google
★★★★★ George Woychik
Jesse Shinn in the service department went above and beyond to help me quickly solve a problem with my daughter's Passat on Saturday morning (without an appointment) before I had to catch a flight back to Wisconsin later that day. Thanks for your help! | Read Full Review
12/15/2019 12:00:00 AM | Google
★★★★★ Evie Haertl
Taylor in the financing department is fabulous. Takes the time to explain every document you sign and questions/concerns you may have. A delight to be around. Bal in the maintenance department went above and beyond to help service my car. I brought it in way too miles early for service but he still topped off all my fluids, rotated | Read Full Review
12/14/2019 12:00:00 AM | Google
★★★★★ viko cardona
Great service at the parts department . | Read Full Review
12/13/2019 12:00:00 AM | Google
★★★★★ Olga Kapko
I like this dealership. The most positive experience buying my Jetta ever. Car service is amazing too. | Read Full Review
12/13/2019 12:00:00 AM | Google
★★★★★ viko cardona
Parts Department is 100 % in customer service???????? | Read Full Review
12/13/2019 12:00:00 AM | Google
★★★★★ Marvin Hamann
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12/12/2019 12:00:00 AM | Google
★★★★★ Dulce C.
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12/10/2019 12:00:00 AM | Google
★★★★★ James w Beckwith Jr
Since the local *arry # Miller are complete crooks and the other Tucson VW dealership was unwilling to work with us, we took the DAY trip to Berge with the assurance they would "do what ever it took to make the deal " outright lie and rude and insulting treatment. I don't like to be so scathing but I think that the owner should be a | Read Full Review
11/27/2019 12:00:00 AM | Google
★★★★★ Ryan Johnson
Jjag and Bel are the best dudes ever, don't deal with anyone else if you can help it. They are extremely professional and will communicate with you to solve any problem you have. Not only is their advice for your vehicle sound, these guys have a superb hospitable vibe to them. Phone chargers, coffee, water, lyft rides, they will do i | Read Full Review
11/26/2019 12:00:00 AM | Google
★★★★★ Alexander James
JJagar was awesome at helping me get new tires for my passat and getting it done fast! Great service all around. | Read Full Review
11/26/2019 12:00:00 AM | Google
★★★★★ Ian Reid
You cannot trust these guys to get the job done. Don't try scheduling anything online with them, because they won't follow up. I tried to get in contact with them so they could have the parts needed for repair and they blamed the issue on their website scheduler and on me. The worst service I have had at any Volkswagen service depart | Read Full Review
11/26/2019 12:00:00 AM | Google
★★★★★ J Ka
Went to berge this morning and was greeted by Jesse and I was treated with excellent customer service.thank you. | Read Full Review
11/23/2019 12:00:00 AM | Google
★★★★★ Kris Almighty
Friendly staff and had the parts in stock needed to fix my GTI | Read Full Review
11/22/2019 12:00:00 AM | Google
★★★★★ Mano K P
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11/22/2019 12:00:00 AM | Google
★★★★★ S Davis
Big thank you to Shelley, Jim, Deandre and the other staff at this dealership. My father suffered a stroke 9/20 and is unable to get into my 4Runner or my mother car. I know a Scion XB would be the perfect vehicle for my dad to be able to transfer to and from from wheels chair. He's still in rehab and worrying about us and how we | Read Full Review
11/19/2019 12:00:00 AM | Google
★★★★★ Lisa Hegeman
I had great and fast experience in service department this afternoon. Thank you to Vince and service tech who I already forgot his name. Thank you for checking and filling my oil. I appreciate it. I absolutely love dealing with VW. They're the real deal. | Read Full Review
11/19/2019 12:00:00 AM | Google
★★★★★ Mark Koch
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11/19/2019 12:00:00 AM | Google
★★★★★ Aurelio Rodriguez
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11/18/2019 12:00:00 AM | Google
★★★★★ Joel Corte
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11/16/2019 12:00:00 AM | Google
★★★★★ dshurot2
My sales associate Len was wonderful. He took the time to learn about me and my needs. He then faught for a price and payment that was good for me and my budget. Very knowledgeable great personality. Thanks Len. I would purchase from you again. Your Jetta Lover | Read Full Review
11/14/2019 12:00:00 AM | DealerRater
★★★★★ Jahquice Robinson
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11/4/2019 12:00:00 AM | Google
★★★★★ frank heidelberg
Not able to compete with Tempe VW | Read Full Review
11/3/2019 12:00:00 AM | Google
★★★★★ Jonathan Oner
I absolutely love bringing my vehicle for all my maintenance and services to Berg Volkwagon. I have brought my vehicle 4 times to this dealership. They have gone above and beyond for me on every single occasion. I did not purchase my vehicle from them due to already having it and moving to Arizona from out of state. The first time I | Read Full Review
11/2/2019 12:00:00 AM | Google
★★★★★ Jonathan O
I absolutely love bringing my vehicle for all my maintenance and services to Berg Volkwagon. I have brought my vehicle 4 times to this dealership. They have gone above and beyond for me on every single occasion. I did not purchase my vehicle from them due to already having it and moving to Arizona from out of state. The first time I | Read Full Review
11/2/2019 12:00:00 AM | DealerRater
★★★★★ Jennifer Ferrante-Glenn
Read to the End: In January of this year I bought my VW new from Berge. I was originally satisfied until I realized there were somethings that may have been oversold about my car. It lead to some frustrating dealings with both the salesman that had sold me the car and the service department. It lead me to take my car to a different d | Read Full Review
10/31/2019 12:00:00 AM | Google
★★★★★ her one love
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10/24/2019 12:00:00 AM | Google
★★★★★ Leigh Wilson
Super helpful service department! I landed in PHX after a long flight to find my key fob had died and I couldn't get my car started. The service team at Berge, Jag especially, fixed my fob and got me in and out quickly, which I appreciate. I just might start bringing my VW here for service, instead of my local Tucson dealer! | Read Full Review
10/23/2019 12:00:00 AM | Google
★★★★★ Breanna Lienberger
Bel Karam, Vincent Medina and Brendon Collins are the greatest service advisors that you will ever meet! They are funny, lighthearted and completely professional. I don't think there's anywhere else I'd ever take my vehicle for service! You guys are the greatest!!! | Read Full Review
10/21/2019 12:00:00 AM | Google
★★★★★ Geniene Rivera
Berge VW has the best customer service and the employees are understanding and courteous!! I went in with a problem and since I was a repeat customer of 15+ years, not only was the problem with my car resolved but they gave me a great price! From the moment that I stepped into the service department, all I got was good recommendation | Read Full Review
10/19/2019 12:00:00 AM | Google
★★★★★ NSQ sarrazin
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10/14/2019 12:00:00 AM | Google
★★★★★ Steve Machtley
After contacting several dealerships in the Phoenix area and in Tucson where I live, I was pleasantly surprised to come across the team at Berge Mazda/VW. Jim gave me out the door pricing right up front and so there were no surprise add ons or ridiculous fees like all the other dealers. Julian and Amber also took the time to provide | Read Full Review
10/9/2019 12:00:00 AM | Google
★★★★★ Julia S
I had a great and fast experience here at this location. I had to get a fuse switched out and Bel Karam, JJagar Castillo and the rest of the team were exceptional. Thank you for taking care of me in a fast and professional manner. | Read Full Review
10/7/2019 12:00:00 AM | Google
★★★★★ J-Paul Johnson
Amazing customer service | Read Full Review
10/4/2019 12:00:00 AM | Google
★★★★★ Aviel Erev
This place is a JOKE! If you want to waste your time and day away and get no good results, come here!! I came in to inquire about a new Gli just to see what kind of numbers we are working with and all the details in between. Let me start by saying the atmosphere is not good, barelly anyone is inviting and accommodating, and I was pas | Read Full Review
10/1/2019 12:00:00 AM | Google

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Berge Volkswagen
★★★★★(160)read reviews