Berge Volkswagen - Tempe, Arizona

★★★★★ Milos Markovski

Win and Earl made everything smooth and perfect. Defenitely coming back for my next vehicle. | Read Full Review

4/15/2021 12:00:00 AM | Google

★★★★★ Paula Rush

I worked with Bob Weaver as my sales associate and he was absolutely fantastic! I was in and out of there with my trade in, and brand new VW in about 2 hours! I would definitely recommend Berge VW and make sure you go see Bob Weaver! | Read Full Review

4/15/2021 12:00:00 AM | Google

★★★★★ Joel Corte

Good place to looking for a car. I was looking for a VW and found it there. Nice people, they treat you well and they work to make a good deal for you. | Read Full Review

4/15/2021 12:00:00 AM | Google

★★★★★ Kendra Ross

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4/11/2021 12:00:00 AM | Google

★★★★★ Aryana Aerts

I worked with Jeff and he was awesome! I originally went in for a used VW Jetta and he found me something brand new and was able to work out payments to fit within my price range. Really a great experience. Thank you, Jeff! | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ Donna Coleman

My experience at Berge VW was nothing short of fantastic. My sales associate, Joel Sutherland was outstanding. He walked me through the entire process and explained every detail to me. He got me into a pre-owned car within a very short period of time. He was so helpful in setting up the phone and other extras. He went above and | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ Brandon Townsend

Bel helped me out tremendously. A bunch of good gentlemen behind the parts counter . They also provided me with a ride while my car was being serviced. Highly recommend the staff behind the parts counter . The shop manager i believe is Vince. He is also very helpful. Professionalism is top notch over here. Highly recommended! Thank y | Read Full Review

4/7/2021 12:00:00 AM | Google

★★★★★ Rusty Heaps

The only place in the Valley you want to take you VW in for service. | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ Jackie Farrell

Bob Weaver is the best. Talks you through the whole process of car buying. He makes sure you understand and are comfortable with what your buying. Made it so easy and takes care of you. Hes a great guy and a great family man !!! Thanks Bob. Will definitely come back for my next car | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ Tracey Rumley-Jackson

Bob Herbold was awesome! | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ Alliy Wukasinovich

Best experience I’ve ever had by far! Excellent Customer Service!!!! | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Debbie Hanley

Winnifred puts the "S" in sales!! I had no hope when I went to Berg Volkswagon but came out a believer that it is possible to get financed in the worse of situations. Thank you to all the staff there for a pleasant experience with no hype. Will gladly go there again in the future! | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Isaac Tameron

Amazing experience at Berge, perhaps the friendliest and most pleasant experience I’ve had at any dealership. Worked with Bob Herbold and he took care of my service, will definitely be returning here for any issues with my vehicle and will continue to recommend for anyone needing a new vehicle or service on any vw vehicle. | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ anthony smith

Brought my car in for some major work. Bob Herbold helped me get my extended warranty squared away and managed to get me into a car while I waited so I could get my daughter to and from school. Great customer service and amazing attitude. | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ William Russell

Great service. | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Anthony Lopez

Coming here saved me $1,300 on repairs. Bel Karam had my car in and out fast. Definitely coming back for repairs I need down the road | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ connor harmon

Brought my car in to have a new key programmed and got it back with a broken clutch pedle. Somehow they displaced the return spring for the clutch pedal and broke the shaft on the clutch master cylinder. Guy at the service desk wasn't any help and said it must have been broken prior service. I'd imagine its pretty hard to not notice | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Pam Lang

Earl is the best. Jason in finance is awesome as well. Won't shop any where else. | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Leigh-anne Harrison-Bigbie

These guys were absolutely amazing!!! I worked with Bob and Mr. Medina (? first name) They were courteous, very informed, respectful and took care of my car repair in a very professional manner. I will definitely return to this location. Thanks guys!!!! | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Russell L

I didn’t buy my Passat from Berge, but I wouldn’t take it anywhere else for service. Bob Herbold is the man. He takes excellent care of his customers and keeps you informed throughout the process. Highly recommend Berge and as long as I drive a VW, Berge is my go to place to have my car taken care of. | Read Full Review

3/27/2021 12:00:00 AM | Google

★★★★★ Kate Hill

We had a great experience buying a vehicle from Berge VW. Ro was very knowledgeable about the vehicle we were interested in and was wonderful to work with when trading in our old vehicle. Bob also helped us get purchase paperwork squared away quickly and made sure the details of our purchase (floor mats, touch up paint, full tank of | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Aisha Wong

Jordan was extremely helpful in finding the car with all my needs! | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Joel

Jordan was a good guy with a lot patience and personality. I was able to choose the Tiguan that was right for my needs. I love my new ride! | Read Full Review

3/24/2021 12:00:00 AM | DealerRater

★★★★★ Joseph Taylor

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3/22/2021 12:00:00 AM | Google

★★★★★ Gio Flores

Love there service department and the parts department great customer service thanks to Bel Karam, and Bob Herbold for the help . Will come back. | Read Full Review

3/22/2021 12:00:00 AM | Google

★★★★★ carla chapman

I had a service appointment. Walked In right on time. I was greeted right away then the phone started ringing. The employee pick up the call and hung up. Multiple times. I stood there shocked. Employee proceeded to tell me that if there with a customer in person. They will hang up on incoming calls. I was there for recall service. | Read Full Review

3/22/2021 12:00:00 AM | Google

★★★★★ jhrdina

I have been purchasing new vehicles since 1972, and have always walked away feeling like I had been screwed over. My last purchase was in 2001 from Jim Click in Tucson. It was refreshing to see that in 2021 I was indeed not getting screwed over. The staff were great in their honesty and integrity. I went in looking for a silver vehic | Read Full Review

3/21/2021 12:00:00 AM | DealerRater

★★★★★ jhrdina

I have been purchasing new vehicles since 1972, and have always walked away feeling like I had been screwed over. My last purchase was in 2001 from Jim Click in Tucson. It was refreshing to see that in 2021 I was indeed not getting screwed over. The staff were great in their honesty and integrity. I went in looking for a silver vehic | Read Full Review

3/21/2021 12:00:00 AM | DealerRater

★★★★★ Amber Placke

I had an amazing experience at Berge Volkswagen and they treated me well. I worked directly with Bob Weaver and he was thorough, kind, informative and helpful. He was patient and didn't push me into a decision and I felt very well supported before, during, and after I purchased my Atlas Cross Sport. Highly recommend and ask for Bob! | Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Carrie Mueller

Had an amazing buying experience of our new VW Atlas. Jeffrey Wussler was our salesman and so wonderful to work with! | Read Full Review

3/17/2021 12:00:00 AM | Google

★★★★★ Paul Gleadle

Don't waste your time with this dealership! A few years ago had a run in with the sales manager who was so rude to me after I complained about a car that I had purchased. I should have known better, but was sent an email yesterday inviting me to come and take a look at the new ID.4 EV, so called and made an appointment. Upon arriving | Read Full Review

3/17/2021 12:00:00 AM | Google

★★★★★ Andres Cano-Alva

Hey Bob Herbold ínstaled my battery, amazing services. Highly recommend him if you get service done at Berge VOLKSWAGEN. | Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Adriana Santamaria

The staff are some of the most friendly and easy going people ever, they don't try to rush you into buying anything. Ro was so kind, he showed me/let me test drive cars of my choosing and helped me buy my first car! Thank you to all at Berge Volkswagen!!! | Read Full Review

3/14/2021 12:00:00 AM | Google

★★★★★ Sherman Marshall

Very helpful and always so friendly | Read Full Review

3/14/2021 12:00:00 AM | Google

★★★★★ Michael Clemmons

Bob and the rest of the guys at Berge were incredible and not only helped get me out from under a seemingly endless cycle of negativity with my previous car, I got the exact kind of car I wanted for a price that was more than reasonable with an insane amount of bells and whistles. Thanks guys! I will 100% be sending people your way i | Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ James Cosgrove

I was met in the Berge VW showroom by Joel Sutherland who queried me as to what vehicle I was thinking of purchasing. I stated that I wanted a midsized AWD vehicle with a sunroof and keyless ignition, either white or silver. He took me through the process: viewing a similar model, test driving it and arranging finance through VW cred | Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ Güerita Original

Bob Herbold ?? | Read Full Review

3/9/2021 12:00:00 AM | Google

★★★★★ Ken-Rick Sullivan

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3/9/2021 12:00:00 AM | Google

★★★★★ Bradley Carter

***UPDATE*** 3/2/21 Bob called me once he was back and apologized for the mix up. He explained that he had gone on vacation and had forgotten to hand off me and my vehicle to someone else. He took totally responsibility for what happened and emphasized with me with how frustrating it might have been. Updating my review to 5 stars | Read Full Review

3/9/2021 12:00:00 AM | Google

★★★★★ Connor Lewis

Great attention to detail, up front about prices, and friendly! | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Christopher Veloz

Came in Feb 26,2021 met with Bob Weaver, very professional, caring and goes out of his way to help in every way. At first we couldn’t strike a deal due to the vehicle (Tiguan) being to small for my family. After going back and forth Earl and Bob did everything they could to accommodate us. They were professional and not beating aroun | Read Full Review

3/5/2021 12:00:00 AM | Google

★★★★★ Rob Haddow

Took my car to get a airbag recall done. Airbag light came on so I made a appointment to check airbag light and get a oil change. Upon arriving I was met by a Berge employee that told me it was going to cost me $175.00 to evaluate the airbag light on. Argued with the guy that it didn’t come on till the did the recall work and they sa | Read Full Review

3/5/2021 12:00:00 AM | Google

★★★★★ Heather Anderson

We had bought our car in to be looked at. Ended up Walking out with a brand new car. Douglas was amazing! Super friendly and helpful. Definitely will be recommending to my family and friends. | Read Full Review

3/3/2021 12:00:00 AM | Google

★★★★★ tahmid ahmed

Bob Weaver is the man. He's a solid saleman, but an even greater person. Really made me feel important and valid during the entire car buying process, which we all know can be strenuous. | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Carole Agard

Took great care of my car. Rodents destroyed the wiring on my new VW. They replaced everything and repaired it back to good as new.. | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Bradley Carter

The service experience was fine the actual work went well but the communication on the Service Shops is abysmal. I dropped my car off on a Monday afternoon at 2:30 pm with Bob Herbold who said he would call me the next day at the same time. Tuesday came and went with no call from the dealer. Called on Wednesday and asked to speak w | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Andrew Hettrich

Looking to buy—then request Jordan when you visit. He took great care of us. | Read Full Review

2/26/2021 12:00:00 AM | Google

★★★★★ Andrew Hettrich

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2/24/2021 12:00:00 AM | Google

★★★★★ Bennett Densmore

BOBBY DONALDSON is my hero. My 2008 VW Rabbit was having ignition issues. The cylinder was bad and needed replaced. I got the part from the parts department but could NOT swap out the part the key goes into to swap it into the new part. I brought it to them and expected the worst, but he literally brought it back to me in like TWO MI | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Justin Lang

Recently we purchased a new Atlas from Jeff W. here at Berge VW. There are options in the phoenix metro to choose a dealership to purchase a vehicle but If you choose to purchase elsewhere...you will be doing yourself a disservice. From the initial contact weeks ago we had Jeff walk us through some options on the VW model we wanted a | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Thomas Kinsfather

Dropped in early this morning with a small issue. Bob H helped me out and I was back on the road in a few minutes. Good experience. | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Manila Girl

Bob been so good to me since I bought my Volkswagen 3 years ago until now...just wanna tell you how much I appreciate him! | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Kaylin Wojciechowski

I just got my VW passat and am not familiar with the brand at all. I started having some problems with the car, so I called Berge and got connected to Brandon. He was completely up front about what could be wrong, costs, and even looked up any warranties the car had. The shuttle service was also really convenient and fast. I didn’t f | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Douglas Brown

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2/15/2021 12:00:00 AM | Google

★★★★★ Holly Swartzbaugh

Bob helped me out with my tire pressure in under 10 minutes!! amazing service! | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ BrandiBcommenting

Bob helped me out with a key fob issue. Excellent customer service, very helpful! | Read Full Review

2/11/2021 12:00:00 AM | Google

★★★★★ Kevin Castorina

Just stopped in for service on my 2014 Volkswagen GTI Driver’s Edition, Bob Herbold, the service advisor had me in and out quick! Excellent work from Bob and the team, they will go above and beyond to take exceptional care of both you and your car! | Read Full Review

2/11/2021 12:00:00 AM | Google

★★★★★ Hector Sosa

Very helpful and friendly!! | Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Bruce Dining

Excellent service. | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ Debra Landers

I stopped in earlier today to see if I could get a key made for my little 1967 VW Beetle. Unfortunately, there were none available, however, I mentioned that I was having trouble adjusting my driver's seat (it is VERY difficult to drive a stick-shift when one is short and can't get the seat close enough to fully depress the clutch!) | Read Full Review

2/7/2021 12:00:00 AM | Google

★★★★★ Priscilla Peralez

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2/7/2021 12:00:00 AM | Google

★★★★★ jim gaudiano

Jordan was very patient and complete in explaining the details of my new SUV if you go to Berge ask for Jordan | Read Full Review

2/4/2021 12:00:00 AM | Google

★★★★★ Stephanie Walkup

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2/3/2021 12:00:00 AM | Google

★★★★★ Lisa Alopogianis

Excellent customer service in the shop! Always transparent and upfront. | Read Full Review

2/2/2021 12:00:00 AM | Google

★★★★★ James Stevens

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2/2/2021 12:00:00 AM | Google

★★★★★ Ginny McWilliams

I called in for a service appointment on my moms vehicle and spoke to Amanda. She was extremely helpful and understanding of my concerns on my VW. My expectations were exceeded from start to finish (Amanda & Bob). Between, setting the appointment and the work completed! You got a great staff there! Kudos to Amanda and Bob! | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Rogelio Duarte

Been doing the service here since I bought the car in 2016. Bob has been super helpful especially when it comes to warranty issues. They always have a great attitude and flexible when needed. I appreciate the entire service team here. | Read Full Review

1/29/2021 12:00:00 AM | Google

★★★★★ Michael Brandenburg

Thanks to Scott Michaels and the rest of Berge VW team, I have a new car for me and my expanding family. | Read Full Review

1/20/2021 12:00:00 AM | Google

★★★★★ Nate Ankrom

Ro is an amazing sales associate. No pressure, no annoying follow ups in excess. I was in and out in an hour. In fact, it was our second VW purchased through Berge; due to their professionalism and Customer centric focus. Thanks to Ro and his sales / finance team. | Read Full Review

1/20/2021 12:00:00 AM | Google

★★★★★ cindy osmun

Didn't do what their add says | Read Full Review

1/14/2021 12:00:00 AM | Google

★★★★★ Brenda Sánchez

Pésimo servicio. | Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ Ana Blue

No se merecen ni la cuarta parte de una estrella -.- se aprovechan que las personas no hablen inglés. | Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ I AM Ms. JAY

The service was amazing! Mitch and Nana helped me out so much! The customer service and dedication to getting me taken care of, was outstanding! It was a pleasure doing business here! | Read Full Review

1/4/2021 12:00:00 AM | Google

★★★★★ Ken Morris

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1/2/2021 12:00:00 AM | Google

★★★★★ Kaygen Sharboneau

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12/30/2020 12:00:00 AM | Google

★★★★★ Sam J

Have a diesel covered under diesel gate issue with VW. Had a check engine light come on related to the air mass flow sensor which is covered under the extended exhaust warranty. So this is what they did at Berge - “reset after replacement of air mass sensor”. Then they drove it for 84 miles around town and charged me $170. They said | Read Full Review

12/17/2020 12:00:00 AM | Google

★★★★★ Mrs J Shreve

I am extremely happy I stopped at Berge to check out the Volkswagen Atlas. Jeffrey Wussler was an amazing salesman; although professional, he was very friendly and kept the entire interaction very comfortable and less like the typical cars sales experience and more like I was about to enjoy my new vehicle. Quiet painless. And I appre | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Brooke Molineaux

Ro at Berge VW was such a pleasure to work with. He was very professional and did everything he could to find me the exact car model I was looking for. Him and his team were so inviting and worked quickly and diligently. I couldn’t say enough great things about him and the Berge VW dealership. | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Dylan

Id like to start by saying it takes a lot for me to give anybody a one star review which should speak volumes to how badly I feel I was treated. I inquired about a 2007 Honda S2000 stock number 90997a with an advertised asking price of $17,999. I explained to the dealership I was a long distance buyer and at first they seemed very | Read Full Review

12/12/2020 12:00:00 AM | Cars.com

★★★★★ Monica Reynolds

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12/11/2020 12:00:00 AM | Google

★★★★★ Nour Owaynat

Great experience, super nice staff! Would highly recommend buying a car from Berg Volkswagen. 10/10! | Read Full Review

12/11/2020 12:00:00 AM | Google

★★★★★ David L

Bob Herbold was awesome. He fixed my car lighter within seconds. Fastest service I have ever had done on my vehicle. I didn't even get a chance to sit down after he told me to go in while he fixed it. He told me he was done before I even made it close to the chair inside. If you come here make sure you see Bob. He's the man! Quick an | Read Full Review

12/10/2020 12:00:00 AM | Google

★★★★★ Marlyn Shamoun

The best and easiest car buying experience we have ever had! Thank you Bob Weaver and your team, from our first communication to our last we have had nothing but an amazing experience with Berge Volkswagen! | Read Full Review

12/10/2020 12:00:00 AM | Google

★★★★★ gordon gragert

The sales people at Berg were very nice to deal with, Just love our new 2021 Mazda cx 30 . We recommend to buy from there to get a great deal. | Read Full Review

12/9/2020 12:00:00 AM | Cars.com

★★★★★ Ruben Balderrama

I have to say that my experience with buying from Berge VW has been the best car buying experience I've ever had and I've had alot over the years. I was really skeptical about going in and with my busy schedule I really didn't have alot of free time to make it in but my Sales Rep Jordan Davis was understanding and continued to work w | Read Full Review

12/8/2020 12:00:00 AM | Google

★★★★★ Mike Meadows

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12/6/2020 12:00:00 AM | Google

★★★★★ yvette figueroa

I highly recommend VW Berge dealership. They worked really hard to get me into my dream car and made it happen! I genuinely appreciate the team effort they displayed from finance to sales. Bob made the car buying process simple.There’s no arm twisting or pressure. If you’re looking for a new VW go see Bob. | Read Full Review

12/5/2020 12:00:00 AM | Google

★★★★★ Connie L

I always dreaded going in to buy a new car because it took hours of haggling with the salespeople and they always wanted to sell you everything under the sun when ready to finally sign. Not so with Berge Volkswagen. Our salesman Bob was no pressure at all and the rest of the staff we dealt with were awesome. We were in and out in no | Read Full Review

12/5/2020 12:00:00 AM | Google

★★★★★ mark hovanec

Very nice dealership. Loved the cars , | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Brenda Winfree

This was the most awesome experience buying a car (and I have bought many cars). Our salesperson, Jordan Davis, was absolutely outstanding. Jordan went above and beyond, was so friendly, helpful, knowledgeable, professional and answered my never-ending questions with so much patience and grace. We were looking for a specific car a | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Lee Brown

Every time I come they fix my car fast, do a great job and the customer service is immaculate! The manager BOB is amazing and makes me feel welcomed every time! Great employees over all -SaMyra ?? | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ KSN

Hospitality without the Hotel! We have been customers at Berge Volkswagen since 2014, and while not long we just purchased our 4th VW from the wonderful folks at Berge. Over the many scheduled maintenances for so many VWs we have come to know some of the All-Stars at Berge: Service Manager Vince Medina, and Assistant Service Manager | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ Kli4Nia 1

It is a pleasure having my car fixed at Berge. Thanks to Brandon, assuring me in making the right decisions! He was attentive and fully supportive, not to mention knowledgeable of my car! Thanks again for the services, it is greatly appreciated! Will be going back here if needed! | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ Jeffery Myers

Bob and the service department did an excellent job got me in and out in an hour thank you. | Read Full Review

12/1/2020 12:00:00 AM | Google

★★★★★ Darwin Bostic

Scott Michaels, Berge VW is a excellent vehicle sales consultant he is professional, has a positive attitude and friendly. He was able to answer all of my questions regarding vehicle safety features, warranty information and performance. Scott’s demeanor is such that my wife and I felt that this was the best vehicle purchasing expe | Read Full Review

11/30/2020 12:00:00 AM | Google

★★★★★ Donovan McKenzie

Winifred Mike was the best sales person I’ve ever had. She took her own time on her day off to deliver my vehicle to me at my house. The whole sales experience was flawless Winifred is definitely a professional and it shows. Thank you. | Read Full Review

11/30/2020 12:00:00 AM | Google

★★★★★ Nilda Martinez rojas

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11/30/2020 12:00:00 AM | Google

★★★★★ Bryan Cantr

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11/30/2020 12:00:00 AM | Google

★★★★★ Kli4Nia 1

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11/30/2020 12:00:00 AM | Google

★★★★★ Kli4Nia 1

Took it in for an engine light. Code was for a large evap leak(p0455). Entire gas pump housing needed to be replaced not to mention the exterior gas cover had to be repainted. Got it back after a week. Before I finally did there was also a "water pump leak". My car has been maintenanced very well regardless of mileage. Now car is lea | Read Full Review

11/29/2020 12:00:00 AM | Google

★★★★★ Salvador González Andrade

Quick service and great customer care | Read Full Review

11/27/2020 12:00:00 AM | Google

★★★★★ Jenna Mitchell

Always helpful. Bob in the service department has always taken good care of me. I bought my 2019 Atlas at this dealer a little over a year ago and always go there for service. | Read Full Review

11/27/2020 12:00:00 AM | Google

★★★★★ Dan Teran

Just wanted to give a big shout to the team at Berge Volkswagen. They made the buying experience fast and pleasurable. One person in particular is our salesman Jordan Davis. He listened to what we wanted and we ended up with the vehicle we wanted and more. His knowledge of the vehicle we test drove was on point. I have always dreade | Read Full Review

11/22/2020 12:00:00 AM | Google

★★★★★ Alonso Gonzalez

Great service! really recommend him. Everything was smooth, the saleman is great to work with and him and his team are not the typically offensive pushing salemen they try to understand your needs and work around that. | Read Full Review

11/18/2020 12:00:00 AM | Google

★★★★★ Marissa Shine Accurso

Had the best experience at Berge VW, with Jordan Davis as my salesman! Went in to shop around, and he was so patient, helpful, and knowledgeable as he was helping me find my perfect car! I ended up with a Red 2020 Passat and couldn’t be happier. I got a fair price on my trade in, and they really worked with me to get my monthly payme | Read Full Review

11/12/2020 12:00:00 AM | Google

★★★★★ Marco Ramos

Amazing customer service! Bob Weaver did a marvelous job in making sure I understood everything about the car and made the process both super easy and less stressful! Will definitely recommend him as the person to talk at Berge VW! | Read Full Review

11/4/2020 12:00:00 AM | Google

★★★★★ Jrsuttonjr

I visited the dealership the first time in November 2019. I explained my timeline for a new car and we remained in contact until I came back in September 2020 ready to buy. Robert Perez helped me and had me drive the Mazda Hatchback and the VW Golf hatchback. I settled on the VW but didn't actually purchase it until I came back a | Read Full Review

11/4/2020 12:00:00 AM | DealerRater

★★★★★ Alison Farmer

Very friendly and helpful! | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ Patsy Pena

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10/28/2020 12:00:00 AM | Google

★★★★★ Heath Calvert

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10/28/2020 12:00:00 AM | Google

★★★★★ Mark Johnson

From my first phone call until the last “t” was crossed we received incredible service from everyone at Berge VW. Everyone went out of their way to facilitate our purchase. They caught all the curve balls we threw at them to make it happen. Above and beyond customer service Even though we live 900 miles from Berge we will be back f | Read Full Review

10/22/2020 12:00:00 AM | Google

★★★★★ Rafael Carreto

good an d professional service | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Klaus Crusius

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10/21/2020 12:00:00 AM | Google

★★★★★ Connor Mcdonnell

I bought my car at a different vw but I wish I bought it here. The guys are super helpful every time I go and don't try and nickle and dime me like other places do. Bel Karam in service is always so helpful so I thought I'd give him a shout out to always being efficient and easy to deal with. Thank yall for being so swell when certai | Read Full Review

10/16/2020 12:00:00 AM | Google

★★★★★ Cody Burke

Jordon at Berge Volkswagen was great! He helping me and my family with all of our questions. I have tried to purchase vehicles from other dealerships in the past but I've always walked away, due to me feeling that they were pushy and trying to sell me something I didn't need. Jordon was very upfront and spelled everything out for us | Read Full Review

10/14/2020 12:00:00 AM | Google

★★★★★ Mwninstallations

Last month I had the worst experience at this place, so bad that the manager was charged with disorderly conduct, and they did not apologized to me. I would not recommend anyone to do business with this place, I will present a complaint on BBB. | Read Full Review

10/9/2020 12:00:00 AM | DealerRater

★★★★★ R Delapaz

Polite and courteous | Read Full Review

10/6/2020 12:00:00 AM | Google

★★★★★ clint waters

Great ?? | Read Full Review

10/1/2020 12:00:00 AM | Google

★★★★★ Sandra Luque

Had the pleasure of working with Rohaine. He made the car shopping experience pleasant and unstressful. I was also so thankful when he followed up to check on how I was enjoying my new ride. When I mentioned it would take a bit to get used to not having tint on the driver and passenger windows, he arranged to have it installed. T | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ John Ciemniecki

Bob Herbod in Service was a huge help to us when we were trying to coordinate tire repair with a locked lug nut and missing our key. The considerate service we received was well appreciated! We would return for service here. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Chianne K. Petersen

Berge Volkswagen, especially our salesman Ro, was absolutely amazing. We were in desperate need to get ourselves into a new functioning SUV after our van broke down and they more than delivered. We felt heard, cared for, and important. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Cinthia McCulley

Being in my 60's I have had a lot of car buying experience. I wish Berge had been my first experience. I am in love with this dealership. I got more car than I hoped for at an exceptional price. I was looking at the Passat SE but I ended up getting the SEL. Thank you so much Jordon, you are extremely awesome. You could have let | Read Full Review

9/27/2020 12:00:00 AM | Google

★★★★★ Clay Holman

Jeff was awesome! Best salesman hands down! ???? | Read Full Review

9/19/2020 12:00:00 AM | Google

★★★★★ Edward Walsh

I went in to get tire key for my 2013 Jetta tdi and they did not have but the staff went above and beyond to help me. Bob herbold let me know that they could switch out lug nuts to regular so I did not need key! Alex the tech got all 4 wheels switched out in 10 minutes and I was amazed! I recommend going here for your Volkswagen need | Read Full Review

9/17/2020 12:00:00 AM | Google

★★★★★ Wade Travis

My salesman Rohaine was knowledgeable and fun to work with the whole staff was amazing | Read Full Review

9/16/2020 12:00:00 AM | Google

★★★★★ Ruben Eli

Very good service and quick response to the request for pieces and support. ?? | Read Full Review

9/16/2020 12:00:00 AM | Google

★★★★★ Danny Goldberg

I want to personally thank Bob Weaver in sales. I had been looking for the best deal in AZ, and Bob not only helped me find exactly what I was looking for; but he went to Vegas to pick up the car I ended up getting. Bob was extremely professional and helpful. I look forward to continuing to bring my business to Bob. | Read Full Review

9/12/2020 12:00:00 AM | Google

★★★★★ Mary Madrigal

Very professional , very curtious ,answered all our questions, the sales & financial especially nice , everybody there at Berge Volkswagen were very nice | Read Full Review

9/10/2020 12:00:00 AM | Google

★★★★★ Heather Gossler

I have personally purchased 2 cars from Berge VW and get all of my service done here. It is an amazing dealership from the sale people, finance, and service providers. I never feel up sold or like the people I am talking to are trying to take advantage of me. It is always a positive experience going to the dealership. | Read Full Review

9/9/2020 12:00:00 AM | Google

★★★★★ ChrisNast83

Got to say that I’m not a fan of this dealership. I know nothing about their sales department, but service isn’t cool. Let me give you some background. Took my GTI in for a new Alternator, took over a week to Diagnose and then kept getting pushed back on repair time. Once they finally took care of the problem, they ordered the wrong | Read Full Review

9/9/2020 12:00:00 AM | DealerRater

★★★★★ Christopher Nast

Got to say that I’m not a fan of this dealership. I know nothing about their sales department, but service isn’t cool. Let me give you some background. Took my GTI in for a new Alternator, took over a week to Diagnose and then kept getting pushed back on repair time. Once they finally took care of the problem, they ordered the wrong | Read Full Review

9/8/2020 12:00:00 AM | Google

★★★★★ Rebecca Flores

Berge Service Center is the best!! I was driving to California when my oil indicator came on- battling 112 degrees I decided to pull in to Berge. Service team immediately checked out my car, topped my oil off and got me back on the highway in no time!! Friendly and capable staff!! Thank you Berge Volkswagen!! | Read Full Review

9/5/2020 12:00:00 AM | Google

★★★★★ Susan Sharp

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9/5/2020 12:00:00 AM | Google

★★★★★ Thayna Fowler

Thank you Winifred Mike of Berge Volkswagen for helping me drive off in my brand new 2020 Tiguan. Win was very helpful and knowledgeable about all the vehicles and helped me choose the best one fit for me. I'm extremely thankful to have found Berge Volkswagen and the customer service is definitely A1 professional and friendly! Highl | Read Full Review

9/5/2020 12:00:00 AM | Google

★★★★★ Jared Braley

Had my car worked on by Vince Medina. I dropped it off to get a shift lever switch replaced and to have a bulb changed. Two hours later it was done. Vince was very friendly and made sure all of my questions were answered. Good location to get your VW worked on. | Read Full Review

8/29/2020 12:00:00 AM | Google

★★★★★ Jordan Fasano

Absolutely fabulous car dealership to do business with! My wife and I walked in on a Saturday to only test drive and we were greeted by RO Moore. RO was so gracious and did not pressure us at all once we stated that we were only test driving that day. Even once we decided to purchase a Tiguan a week later, he was so great and really | Read Full Review

8/27/2020 12:00:00 AM | Google

★★★★★ Eric Simonson

Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review

8/25/2020 12:00:00 AM | Google

★★★★★ Eric Simonson

Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review

8/25/2020 12:00:00 AM | Cars.com

★★★★★ esimonson

Great new car buying experience. Purchased a new Jetta through the Costco buying program and Berge VW was able to beat Tucson dealerships by at least $2,000. One salesman from Tucson said, to quote his manager: "He has NO idea how [Berge VW] could come up with another $2k off that price, but, obviously, it's a better deal for you." | Read Full Review

8/25/2020 12:00:00 AM | DealerRater

★★★★★ Jason Sherwood

So awesome. They are spot on. We took our 2012 vw jetta in to get serviced and we left with a 2020 vw jetta se. They were very helpful throughout the whole process. We will recommend them to everyone. Thank you so much Berge Volkswagen of Mesa. You have a customer for life. | Read Full Review

8/21/2020 12:00:00 AM | Google

★★★★★ Cody Canning

We bought our first car at Berge VW and it was a pleasant experience. Bob Weaver was polite, professional and never pushy. He made sure we were happy and got a great deal. | Read Full Review

8/21/2020 12:00:00 AM | Google

★★★★★ BurniE Burns

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8/19/2020 12:00:00 AM | Google

★★★★★ Madyson Jensen

I recently purchased a Vehicle from this location and worked with Mitch Shreeve. I genuinely cannot say enough how kind and pleasant he was to work with. At no point did he make me feel pressured as you might with a “typical” car buying experience. I absolutely love my vehicle and I attribute a lot of this to Mitch and how thorough a | Read Full Review

8/19/2020 12:00:00 AM | Google

★★★★★ Jayden Swaney

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8/19/2020 12:00:00 AM | Google

★★★★★ thepandalizer

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8/19/2020 12:00:00 AM | Google

★★★★★ Devon Kinsella

My husband and I had zero expectations when we stopped in and couldn’t believe how great the service was. Our salesman, Jeff, was super knowledgeable and very easy to work with. From there Earl was transparent on pricing and didn’t play any games. Once we settled on a price we moved onto finance with Jason who didn’t try to push any | Read Full Review

8/14/2020 12:00:00 AM | Google

★★★★★ John Lewandowski

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8/14/2020 12:00:00 AM | Google

★★★★★ Carlie Lingefelt Dykes

We have always had a good experience here. Bel is very helpful and friendly. We really appreciate their services! | Read Full Review

8/12/2020 12:00:00 AM | Google

★★★★★ Marcus Johnson

Excellent professional service | Read Full Review

8/12/2020 12:00:00 AM | Google

★★★★★ Tami Butcher

Sam was amazing! He got our newly driving 16 year old son so excited about his first car. We were so impressed with his knowledge, professionalism and patience! Also, he took the time to drive the car to our home so we could surprise our son and walked him through all the safety features, bells and whistles and features of the car. T | Read Full Review

8/12/2020 12:00:00 AM | Google

★★★★★ Lacyndia King

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8/12/2020 12:00:00 AM | Google

★★★★★ Dawn Majcher

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8/10/2020 12:00:00 AM | Google

★★★★★ Orlando Garcia

My experience with Berge Volkswagen was amazing! The employees are friendly and social. Thanks to my guy Miguel Martinez for his excellent service and able to give me a great deal for a new car there! | Read Full Review

8/6/2020 12:00:00 AM | Google

★★★★★ Kristian Port

Visited later in the day to check out a 2020 Jetta R Line. The staff did a great job getting vehicle ready and pulled up to check out and take for a quick drive. They even stayed past close to finish the purchase! Amazing dealership with very friendly staff?? | Read Full Review

8/5/2020 12:00:00 AM | Google

★★★★★ Brooke B.

I recently purchased a 2020 Jetta SE from Berge Volkswagen and absolutely love it! The help I got from everyone at Berge was phenomenal. They all were kind, quick with communication, and were very accommodating to my specific situation. I really appreciated how quick and easy it was to purchase the car with them - I got a great deal | Read Full Review

8/3/2020 12:00:00 AM | Google

★★★★★ Marissa Romeo

Great experience purchasing my 2020 Volkswagen Jetta SE at this location! Ask to work with Joseph Gorail, he was the sales consultant who helped me through the process and was very knowledgeable and helpful during the process or purchasing my first vehicle on my own. Finance manager Sirina Nett was also amazing and helpful during the | Read Full Review

7/30/2020 12:00:00 AM | Google

★★★★★ Kortnee Weeks

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7/30/2020 12:00:00 AM | Google

★★★★★ Bill Ransom

Went in for a recall on my Jetta. In and out in under an hour! Great service team! | Read Full Review

7/29/2020 12:00:00 AM | Google

★★★★★ jorge arriola

Came in looking for possibly purchasing a vehicle and Bob Weaver and the entire family at Berge VW made it the great experience possible. I’m so glad to be part of the VW and Berge Family. definitely recommend buying your next vehicle here!!! | Read Full Review

7/28/2020 12:00:00 AM | Google

★★★★★ TheShawn Beast

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7/25/2020 12:00:00 AM | Google

★★★★★ RJ Mills

We had nothing more than a positive experience from the time we entered Berge VW till the time we left with our Passat 2020. Rohaine Moore was an excellent representative of Berge. He made our experience delightful and a breeze. | Read Full Review

7/23/2020 12:00:00 AM | Google

★★★★★ Kyle Chalk

The Berge VW service team is fantastic! Bob and his associates in the service department are very proffesional, friendly, and work fast. Every time I bring my VW to them they get the problem squared away and get me back in the driver's seat as quickly as they can. I appreciate the service across the board at this dealership. Great jo | Read Full Review

7/23/2020 12:00:00 AM | Google

★★★★★ David Sarnicki

My salesman was Scott Michaels and he was awesome! The whole sale experience was quick and easy. There was no pressure. I literally picked out a car that met my family's needs and drove away with it. I would highly recommend burge Volkswagen and ask for Scott Michaels. | Read Full Review

7/23/2020 12:00:00 AM | Google

★★★★★ tingaling4

This product does not last! Horrible product. However, Bel and Vince are amazing! They helped me out a lot whenever they could. They seriously have the best customer service. I can’t say enough good things about them. I main dealt with Bel, he was always very understanding. When I talked with Vince, he listened to me and then made th | Read Full Review

7/14/2020 12:00:00 AM | Google

★★★★★ Angela Santillan

Great service! Shout out to bob at the service department. Thanks for helping us out. You’re awesome ?? | Read Full Review

7/11/2020 12:00:00 AM | Google

★★★★★ Nicholas Cofer

Great service and attitude | Read Full Review

7/4/2020 12:00:00 AM | Google

★★★★★ Naomi Mills

All very professional and personal | Read Full Review

7/4/2020 12:00:00 AM | Google

★★★★★ Rachelle DeYoung

Berge VW makes buying a new car easy! I was able to get alllll of my questions answered online and over the phone. Once we came to terms, I went to pickup my new car and spent only about an hour in the showroom. Amber, Earl, Win and Jason were all very helpful and easy to work with. I appreciate their no BS approach and would recomme | Read Full Review

7/2/2020 12:00:00 AM | Google

★★★★★ Brittany Trask

Berge is soooooo easy to work with .I came in thinking I could reasonably afford something out of my budget, instead of turning me away, the staff offered me multiple deals and offers and worked me through several vehicles that could work with my budget and what I was looking for. I worked with Jordan. He was super nice, knowledgeabl | Read Full Review

7/2/2020 12:00:00 AM | Google

★★★★★ Alan Moreno

Bob was a great service advisor and got all my questions answered | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ Caitlyn Deenik

My experience at Berge Volkswagen was phenomenal. The process was efficient and simple, and Joel and Mark provided me with excellent service. Without making me feel pressured to buy, they gave me an incredible deal on a great vehicle. They were helpful in answering any questions I had and were happy to accommodate. Joel even provided | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ john lamb

I would like to say it has been years since i have experienced customer service like i received at Berge Volkswagen it was great i would recommend anyone looking for a new vehicle to please stop by you will not be disappointed.Thank you very much Rohaine Moore Sales Consultant and the rest of the employees i came in contact with!!!! | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ Leitha Griffin

I can honestly say purchasing a vehicle from Berge Volkswagen has been the best experience I've had when buying a vehicle. I would recommend this dealership to anyone and particularly the salesman Bob Weaver. From start to finish, Bob was knowledgeable, professional, and kind. There was no sales pressure or haggling on the deal. The | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ connor thompson

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6/23/2020 12:00:00 AM | Google

★★★★★ Debra Blakeslee

It was a great experience. I did most of my early shopping and questions on line. Once I got to the dealership their staff was friendly and helpful .Bob Weaver was my sales contact and he and the rest of the staff made the experience extremely helpful. Ever staff member was friendly and helpful. Thanks. | Read Full Review

6/18/2020 12:00:00 AM | Google

★★★★★ Kenneth B Rodriguez

Just bought a 2020 jeddah What excellent financing available Thanks, Charlie you made our day | Read Full Review

6/16/2020 12:00:00 AM | Google

★★★★★ Kevin Thompson

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6/9/2020 12:00:00 AM | Google

★★★★★ Joshua Terrell

Was getting an oil change and tire rotation back at 20,000 miles, they did not rotate the tires. Now, car has 30,000 miles, getting an oil change, tire rotation, and brake fluid flush done. The next day, had to get a tow since they did not do the brake fluid flush correctly. | Read Full Review

6/8/2020 12:00:00 AM | Google

★★★★★ Toby Johnson

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6/6/2020 12:00:00 AM | Google

★★★★★ Amy Hamilton

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6/3/2020 12:00:00 AM | Google

★★★★★ Jordan L

Jordan Davis is the best guy to buy a car from. He was extremely patient and made sure my girlfriend got the exact car she wanted. Earl took care of our finance questions and got us the best discounts and rates out there! Jjag at service always makes sure the car is running at its best and gets me in and out faster than any shop ive | Read Full Review

6/1/2020 12:00:00 AM | Google

★★★★★ Mike Oplinger

On vacation from California and the brand-new Jetta broke down in the middle of the desert. We had it towed to Berge Volkswagen. From the moment we stepped in the door they treated us like kings and queens. Being that it was a holiday weekend they got us in a loaner car and got us on our way. We got daily status updates on the vehicl | Read Full Review

5/29/2020 12:00:00 AM | Google

★★★★★ Jennifer Marshall

Best car buying experience ever!!!!!!! Short, simple and honest. We love Berge VW. | Read Full Review

5/29/2020 12:00:00 AM | Google

★★★★★ Jerome James

Nice selection of VW's at a reasonable price | Read Full Review

5/28/2020 12:00:00 AM | Google

★★★★★ Matthew Tucker

Could not have been happier about my experience at Berge VW!! Mr. B should be proud of the team that he has assembled. It took us 3 days to buy our SUV and it was a pleasure every time we spoke or texted. Day 1 - an information phone call with Charlie, to determine if the New Tiquan would be close to our price range. After some | Read Full Review

5/24/2020 12:00:00 AM | Google

★★★★★ Samantha Moyer

The 3 stars is more because the staff is friendly, they offer great customer service, its literally nothing at all against the people who work here. They’re the only reason this isn’t a 1 star review. I’ve been a Volkswagen owner for about 3 years now. I hate it. Well, I hate owning a Volkswagen and the whole thing just feels like | Read Full Review

5/20/2020 12:00:00 AM | Google

★★★★★ Beto Carlon

Charlie Morello was our product specialist and he took very good care of us. Very professional, strong client-focused work ethic, and treated us with the upmost respect. Charlie and his team exceeded our expectations with their level of service and with a high quality product: A 2020 Passat SE. Their commitment to service and excel | Read Full Review

5/19/2020 12:00:00 AM | Google

★★★★★ Irmgard Mata

The people there are friendly and ready to help you at any time, I got my new car there and Rohaine Moore helped me, he really listened to what I was looking for and wanted in a car, he showed me one and I loved it! He called me after a day and checked to see if I was still happy with the car and if I had any questions, thank you so | Read Full Review

5/17/2020 12:00:00 AM | Google

★★★★★ Jessica Brody

This location is incredibly helpful in service. Every service/parts employee aims to satisfy the customers needs. BOB was an exemplary employee to quickly and efficiently fix my problem to get me back on the road. | Read Full Review

5/14/2020 12:00:00 AM | Google

★★★★★ Myron M

Wynn is the absolute best sales rep I have ever done business with! Not only is she very meticulous about finding the right vehicle for her customers but she also great at providing great financing options. With her help I found the right vehicle at a price I am extremely happy with! Besides that, anything you need or have questions | Read Full Review

5/14/2020 12:00:00 AM | Google

★★★★★ Davor Sabic

Good people!!! Had to get parts couple times lady was super nice and helpful, just spoke to Danny in parts got the answer quick, he was super nice too. Took my Jetta for recall last week again service advisor super nice, his communication was on point, also got me ride twice, my experience so far with Berge VW has been 5 stars!!! Goo | Read Full Review

5/12/2020 12:00:00 AM | Google

★★★★★ Abigayle Carney

If I could give more the 5 stars I would! I was recently in an accident and needed to get into a car quick, I called Berge Volkswagen and talked to Earl. I explained to him my concerns and where I needed to be at for numbers and he told me to come in so we could see what he could do for me. He set me up with the sales guy Rohaine and | Read Full Review

5/8/2020 12:00:00 AM | Google

★★★★★ Nicel Marie Bernadez - Nerona

If you’re looking for VW cars in the valley. Berge VW can definitely help you with that. Bob and Earl are super helpful and gave us such a good deal especially on our trade in car’s value. After sales is very important to me and I appreciate that Bob was able to answer all our inquiries even after we’ve already made a purchase. Thank | Read Full Review

5/7/2020 12:00:00 AM | Google

★★★★★ yvette figueroa

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5/1/2020 12:00:00 AM | Google

★★★★★ J Blazek

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5/1/2020 12:00:00 AM | Google

★★★★★ J Blazek

Absolutely amazing staff. People always say hassle free and it never is. But I can honestly say it was 1000% hassle free. From the sales representative to the managers all the way into financing best car buying experience I’ve ever had. | Read Full Review