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Larry H. Miller Volkswagen Tucson

★★★★★(122)read reviews

900 W Auto Mall Dr, Tucson, AZ 85705

(520) 834-8394 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Brian Keeley
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5/6/2025 12:00:00 AM | Google
★★★★★ Mohammad Moayeri
Everything went well | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Ali Elliott
Larry H Miller VW is the only dealership you should be taking your car to have work done. <3 | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Maria Lion
I have always had Excellent customer service!!?? | Read Full Review
5/5/2025 12:00:00 AM | Google
★★★★★ Elisabet Cadena
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5/3/2025 12:00:00 AM | Google
★★★★★ Alfredo Amezquita
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5/3/2025 12:00:00 AM | Google
★★★★★ Hazel Canez
Thank you to the team here at Larry H. Miller on Auto Mall Drive and Ruben for completing my services with such time efficiency. I encountered nothing but hospitality here, and all of my concerns were addressed, I definitely recommend! | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Lori Leonard
I've had a number of Volkswagens over the years and was very happy to find the 2024 GTI with manual transmission on your lot. I had a very good experience with my sales advisor, Victor Gunnells. He was very easy going, straight forward and respectful. I felt like he was trying to work with me to get me the best deal possible. I al | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Maria Navarro
Great service by Ruben thank you | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Joan M. O'Brien
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5/3/2025 12:00:00 AM | Google
★★★★★ Mitch Mehl
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5/1/2025 12:00:00 AM | Google
★★★★★ Me Foryou
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4/30/2025 12:00:00 AM | Google
★★★★★ Alexia Guerrero
Muchas gracias por tanta información Ricardo Hernández, definitivamente regresaré x excelente servicio y apoyo todo muy bien explicado | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Ivelisse Felix
Wetmore an automall Larry H.Miller Volkswagen,,there awesome.I went in with my daughter to show her what steps needed to be done to buy a car,,hr days even weeks but all worth it.First I bought a 2016 jeep Renegade Something with the compressor in the AC unit. It wasn't not my Fault, so they continue to look for a vehicle for me. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Jonathan V
My experience was great didn’t have any issue my car got fixed. They were very good at communicating with me all the issues that they found on my car. Karl was the service advisor that helped and he was very helpful I will be back with him to do my oil changes in the future. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Adriana Borbon
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4/30/2025 12:00:00 AM | Google
★★★★★ Luz J
Despues de buscar en varias agencias me recomendaron Larry Miller y fue la mejor experiencia al comprar mi primer carro gracias a Ricardo (vendedor) por la rapidez y eficacia para lograr tener mi primer carro!!! | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Gary Becker
Easy to make an appointment, easy in and out,quality service for my Jeep.free car wash. 5 star service | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Richard Binder
Efficient , got the job done sooner than the estimated time. Friendly professional service department. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ martha johnson
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4/30/2025 12:00:00 AM | Google
★★★★★ Rachel Bliss
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4/30/2025 12:00:00 AM | Google
★★★★★ Rachel Bliss
Justin and the team were amazing.my warranty company gave us the runaround (not a warranty though vw) they kept me updated throughout the entire process. They were apologetic even though non of it was their fault. Thank you all again you are appreciated. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Susan Musal
Smooth process with good service | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Philip Olsen
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4/30/2025 12:00:00 AM | Google
★★★★★ Anne-Marie Engels-Brooks
Good service | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Alan Gastelum
I bought my wife a 2025 Jetta SE, so far a great car she loves it. Ricardo and Carlos made the whole process very fast and smooth. They even helped me surprise my wife and offered to bring the car to my house and also they even put a bow on it. Thanks again Carlos & Ricardo. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Gina Lopez
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4/30/2025 12:00:00 AM | Google
★★★★★ Biby Hernandez
Es mi primera vez comprando un carro financiado y tuve una muy buena experiencia, Ricardo Hernandez (vendedor) fue muy atento y me ayudo en todo el proceso, hizo que todo fuera muy facil y estoy muy agradecida por eso... THANK YOU RICARDO, YOU'RE AWESOME!!!! | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ sharon TRUJILLO
Service was excelent. I received frIendly answers to my service and parts questions. | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ Sandra Tadeo
General Manager Steven was absolutely very accommodating with everything having to do with my car . | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ Alysyn Montoya
I had a wonderful non stressful experience with Ricky (salesman) he was very knowledgeable and willing to answer all my questions and made sure we got a good deal. | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ Clair Kretschmann
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4/29/2025 12:00:00 AM | Google
★★★★★ Clair Kretschmann
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4/29/2025 12:00:00 AM | Google
★★★★★ Stephany Garcia Leon
Thanks to Ricky for all his help with the process on buying my car and even after a year, still managed to resolve any issues for me or any questions I may have regarding my car or the dealer services. Would recommend his great services always! | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ D H
Very pleasant experience, was assigned a service agent, Carl, who was there for me throughout the entire experience and explained everything that was needed and completed. The only thing I would suggest is to offer a loaner car when the vehicle is going to be there overnight or longer. Overall I am happy with the service and customer | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ ivan rosiles
100% recomendado ricardo hernandez un vendedor honesto y dedicado a su trabajo si buscas un auto el ara lo posible para que salgas manejandolo!!! | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ Stacy Watts
Carl was extremely helpful and went out of his way to make sure the issue I was having with my car was resolved. | Read Full Review
4/27/2025 12:00:00 AM | Google
★★★★★ Elizabeth Sparks
Very kind and professional. | Read Full Review
4/26/2025 12:00:00 AM | Google
★★★★★ Jeremy Oliver
My family‘s been buying Volkswagon‘s for five years now, but this is the first time we’ve used Larry H Miller. Mychal made it no hassel and very patient. Our family found our new dealership. Thank you to everyone at Larry H Miller | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ larry P.
Great service and an excellent price for an oil change. | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Edward Britton
Speedy service! Fabulous customer interaction with the entire staff; especially Justin and Karl. Thank you. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Ruth Gerhart
Great service and friendly help. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Keyshia Conner
It has been one of the best experiences that I’ve had. Originally, I didn’t have a good experience. However, the GM (Steven)made it a point to reach out to hear my concerns. I am grateful that he went out of his way help me and make my vehicle a top priority. He introduced me to the service manager, Tommy - who was equally as kind. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Ten Caballero
Always get very clear communication and great service. Big thank you to Justin, he always helps out and makes sure my car is fixed right. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ ELSUPERUDY08!
Wonderful experience all around I enjoyed the services I received for my vehicle as well as the comprehensive booklet of potential fixes for my car in the future! | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Avery Madison
Not cheap when it comes to having issues with a Volkswagen and after calling 5 different places Larry H. Miller gave me the best pricing and quickest quote, once it came to inspecting my car and fixing the issue they didn’t try to get me with more things. Nice people too! I will definitely bring my car back here in the future. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Sara McFarland
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4/22/2025 12:00:00 AM | Google
★★★★★ Beth Schultz
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4/22/2025 12:00:00 AM | Google
★★★★★ Samantha Gilberti
5 stars for Eddie! | Read Full Review
4/22/2025 12:00:00 AM | Google
★★★★★ Marina Kurtzberg
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4/22/2025 12:00:00 AM | Google
★★★★★ Alanna Mcilrath
Never receive calls back for scheduling service; parts never get ordered and my recalls take months to get taken care of. Complete lack of organization and communication. (It’s always, “we will call you right back”, and never get a return call). | Read Full Review
4/22/2025 12:00:00 AM | Google
★★★★★ Vanessa Ramos Apodaca
Great customer service | Read Full Review
4/19/2025 12:00:00 AM | Google
★★★★★ Rudy Woodruff
My wife was having a problem with the GPS volume on her ‘24 TIOS. My wife is not a patient person, but Eddie is. He sat in the car, showed and explained and fixed the problem. He rode around the block with us to be sure it was fixed. Worked like it should on the way home. Great employee to have. Great Job Eddie. ???? | Read Full Review
4/19/2025 12:00:00 AM | Google
★★★★★ Abby Covert
Wonderful service performed in timely manner | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ Tony Gautier
It was great everyone helped but Mycheal was fantastic the car we payments was to much but he found us a vehicle that we loved and the payments we wanted. Larry H Miller is great I would recommend to everyone. | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ Fizzie Stachel
Justin, in the Service dept, from initial conversation and appointment confirmation....to vehicle inspection and service, was an absolute joy! Professional, knowledgeable and helpful, this gentleman is an asset to Larry H. Miller Volkswagon service dept... and I will be back for regular service and repairs! | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ Andrea Byk
I had to wait almost 2 1/2 hours for my oil change- I told them how unhappy I was since I had another appt- I was late for a noon appointment elsewhere, but they made it right in the end by comping my oil change- they said they got unexpectedly “slammed”- | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ hunter delperdang
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4/16/2025 12:00:00 AM | Google
★★★★★ clarissa perez
The manager Steve helped me out so much. Larry H miller VW is such a great dealer. Hughky recommend. | Read Full Review
4/16/2025 12:00:00 AM | Google
★★★★★ Nancy Denny
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4/16/2025 12:00:00 AM | Google
★★★★★ justin malandris
Have quite a few issues with my vehicle, but thank god VW brought back Tommy as the manager. He and Justin have been very communicative as well as fair. Tommy has done more for the clients at this dealership then any other member. | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ Gordon Moore
Friendly, professional, and competent | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ marvin hoskinson
Great service and friendly staff | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ marcos lucero
Eduardo Castro was my service advisor and he takes care of his customers, cool dude | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Xavier Quiros
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4/12/2025 12:00:00 AM | Google
★★★★★ RJ Mack
Eddy, Justin & Karl in the Car Service Department were both very Professional and Courteous! They rechecked our car and advised us of our issues. Their Personal attention by all deserve 4 stars. Personal Thank You to all involved. R & Ja McKenzie | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Isaac So
I’m very satisfied for the service performed to our car, and thanks to my Service Advisor Justin as well capable technicians | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Armando Alvarado
Carl was the Best! Very Attentive Polite n.... | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Ahmad Mohammadi
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4/10/2025 12:00:00 AM | Google
★★★★★ Jill Fontana
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4/9/2025 12:00:00 AM | Google
★★★★★ Lori Dorman
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4/9/2025 12:00:00 AM | Google
★★★★★ Keyshia Conner
This has been the most miserable experience trying to get my car serviced. First, the car has locking bolts on the tire — there was no key for the bolts. I called for two hours yesterday to get help. Finally they make an appointment, they mess us the bolt hole taking them off. Second my cat was grinding and I asked them to be careful | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ Lori Otero
I had a great experience with Larry Miller Volkswagen. Luis Cruz made me feel comfortable with my decision . Luis explained all the features of the car. I will be returning to Luis for my next purchase. | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ Gina
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4/8/2025 12:00:00 AM | Google
★★★★★ Refugio Santiago
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4/8/2025 12:00:00 AM | Google
★★★★★ Ulises Corella
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4/4/2025 12:00:00 AM | Google
★★★★★ nelson riveros
The expediancy and professionalism i experienced was outstanding. I would consider buying a car from this dealer on the strength of my experience. Very satisfied. | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Black Peter
So funny story, I had a recall service on my 2022 GTI done in near my house in Mesa AZ. Later that week driving to Tucson, it started to rain, the auto-wipers turned on and I quickly turned them off. Somehow I was missing a wiper blade. I called my local dealer and near as they can tell it got knocked off by their car wash. They s | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ David Sudak
Great service, per usual. | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Reed Richardson
I took my VW 2024 Tiguan into LHM to get my schedule 6,000 miles maintenance. And as always met with their professional service team member Karl K who was very helpful as he was with our 2013 VW GTI which get service a month ago. Along with the help of their sales manager Steven M. Overall a great group of men and women their at LHM | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Nick Minecci
Karl was incredibly helpful and professional. We would like to trade our car in for another, because we had such a great experience! | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Kimberly Davis
Karl was very professional, understanding and worked quickly to get this issue repaired before the rains came. He was very informative as to what the problem was. He showed genuine respect for me and my baby (VW Beetle). He was very quick to respond to all my questions whether in person or by text. Every dealership (service area) | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Zach Short
I bought my vehicle from this dealership about a week ago and it was a quick, amazing, and stress free experience! Victor was fast and did not try and stray from what I wanted. When I purchased the car, there were a few little things that needed to be looked at and fixed, and the service department was also amazing, quick, and stress | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Jimmy Acedo
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4/2/2025 12:00:00 AM | Google
★★★★★ Bill Lee
Great, KARis the reason | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ jeffrey Pecoraro
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4/1/2025 12:00:00 AM | Google
★★★★★ Celia Gregg
My Fiancé recently bought a 2025 Volkswagen Jetta with the SEL trim. Our Salesman Robert helped us. We never felt pressured, but he did listen to what we wanted. His last Volkswagen lasted 14 years. I give this Dealership a 5 star plus! The Sales Manager and General Manager were friendly and greeted us as we walked into the showroom. | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ Ron Salmon
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3/31/2025 12:00:00 AM | Google
★★★★★ Ashley M
Will never own another Volkswagen after the amount of problems we had with ours and the lack of assistance. Major complaint is with the service department. Initially had a problem with the battery and was told we purchased the "wrong type of battery" for the vehicle, Although nobody else was able to corroborate that information. The | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ Vanessa Tadeo
NEVER returning to the wetmore location while I own a VW. Took my car in because I noticed the Blind Spot Monitors stopped working only a few months after purchasing my 2022 Atlas. On the 3rd appointment the technician Andrew came to speak to me to tell me that the "Car never came with that feature" while speaking down to me and tr | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ Juan Morales
Great service and attention by service agent | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ Gloria Urbina
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3/28/2025 12:00:00 AM | Google
★★★★★ Mel
I needed a transmission fluid change and I typically go to a gentleman named Karl, he got me in the next day and was even kind enough to work with the budget I had. Definitely feel taken care of here! | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ RENE GARCIA
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3/28/2025 12:00:00 AM | Google
★★★★★ David Kelch
Great experience! Justin in the service department is awesome and helps out a ton! All around great and friendly staff and they get the job done with good communication! Thank you again! | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ Melissa Spector
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3/28/2025 12:00:00 AM | Google
★★★★★ Manny Valencia
Great experience | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ Maggie Hill
Volkswagen as a company has been difficult. My squeaky brakes are so bad. But the service people here did everything they could to get them fixed. It’s a work in progress but they are great! | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★ Jim Newcomb
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3/27/2025 12:00:00 AM | Google
★★★★★ Viviana Rosas
I had an amazing experience at LHM Volkswagen! The customer service was outstanding, everyone was friendly, knowledgeable, and truly focused on finding the perfect vehicle to fit our needs. They made the entire car-buying process smooth and stress free, guiding us every step of the way. Highly recommend them to anyone looking for a g | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Art Regan
. From my drop off until pickup, this was my best transaction with any vehicle yet. I was kept informed of the status of my vehicle thru this experience. | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Mude
Words can’t express the customer service and time management that Karl in the repair section provided.10/10 would recommend & military friendly as well. | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Diana Linn
Excellent service | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Connie Tasker
Clear explanation of service and price. Good estimate of when repairs would be complete. No pressure for ass-on services for extra costs. | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Dani G
Staff isn't responsive after you purchase car. But the car itself is nice! | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Joanne Zunino (Jojo)
Bought a new car with Victor. He worked hard with his manager, Carlos, to bring down the price of my new car to something more affordable. Raul made signing the papers quick and as painless as possible. Always love coming to Larry H. Miller VW! | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Sharon Lynn
In and out in 1 hour!!! | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Shirley Miller
Everyone was polite and efficient. The work was completed in a timely fashion. | Read Full Review
3/23/2025 12:00:00 AM | Google
★★★★★ Danielle Young
Victor was an amazing salesman. He really listened to my wants and “needs”. I had a bit of a setback on purchasing a vehicle from a sister store, but Victor and Steve did all they could to make it right. Highly recommend Victor if you are looking for another vehicle. He was not pushy at all, super patient. I look forward to utilizing | Read Full Review
3/22/2025 12:00:00 AM | Google
★★★★★ Amy Barnes
Everyone was very helpful. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ S R
My visit on 3/19/25 for this review. I purchased my 2023 VW Cross Sport new. I came in today for my last visit on the 24 month coverage of oil change and checkup. I called about a week ahead to set up appointment, I stated it was under the 24 month coverage. Appointment was made for Wed 3/19 @8:15am. I did not make appointment on | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ patricia pace
I got a great deal on my oil change today, they were quick courteous and kind. My first expetience at larry miller Volkswagen, and it was a good one! I will definitely return. | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Fred Aesquivel
Easy to schedule an appointment and check in. | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ eduardo villegas
Buen servicio y rápido gracias | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Anthony Ramos
*** Update *** Steven Federico GM of Larry H. Miller VW. Reached out and we discussed our case and came to an agreement and I am happy to say that it was made right. I want to thank Steven for helping me out. Glad to see that if things don't seem right they are willing to listen and help out. They have earned my business back. Thank | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Oliver Pug Life
So impressed by the extraordinaire service advisors I had today. | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Cindy Abrams
Great communication and customer service | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Sarah Slater
My sunshade and sunglass holder broke in my Jetta so I couldn’t use my sunroof and had to tape my sunglass holder shut for a few weeks until I could get in. They had to order the parts and told me it would take a couple days but it was covered under warranty (38k miles) & now it’s good as new! Carl stayed in communication with me eve | Read Full Review
3/17/2025 12:00:00 AM | Google
★★★★★ Someone Familiar
Problems with this business: 1) Two plus days to have car assessed. 2) Not working on car if ‘diagnosing’ technician is not scheduled to work. Huh?? 3) When requested, no update on car repair progress was given. This is really the worst…ignoring a customer/failing to communicate with a customer reveals distain for the customer. | Read Full Review
3/17/2025 12:00:00 AM | Google
★★★★★ Juanita Cota-Vernon
They’re very nice and get the job done they take their time on making sure you understand everything they’re amazing at this location! | Read Full Review
3/16/2025 12:00:00 AM | Google
★★★★★ Steven Ruzeck
The service department is outstanding, trustworthy, polite, and friendly. Justin does an amazing job for a product that is subpar. 2024 VW Atlas Cross-sport Brakes grinding and squeaking noise everyday VW has new pads and I worked with dealership to have my situation evaluated. I was outside the 12,000 mile warranty. The dealershi | Read Full Review
3/15/2025 12:00:00 AM | Google
★★★★★ Joan Weber
My Jetta needed an oil change. All went well. Great service. Thank you! | Read Full Review
3/15/2025 12:00:00 AM | Google

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