Visit Your Local Volkswagen Dealer Near Trussville for Tire Offers

★★★★★ HINTONPATRICIA50

I love it. The service the employees everything is A1. My car is a really good gas saver too. | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ korey752

I have taken a couple cars to this dealership and they always do a good job. | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ jen1130rn

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ jen1130rn

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! | Read Full Review

11/14/2024 12:00:00 AM | Cars.com

★★★★★ katricia.coach

Great customer services! Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo | Read Full Review

11/13/2024 12:00:00 AM | Cars.com

★★★★★ katricia.coach

Great customer services! Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo | Read Full Review

11/13/2024 12:00:00 AM | DealerRater

★★★★★ MAPGUICE

Kept the car for 24hrs. And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big problem was a lack of communication. | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ MAPGUICE

Kept the car for 24hrs. And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big problem was a lack of communication. | Read Full Review

11/12/2024 12:00:00 AM | Cars.com

★★★★★ D Johnson

I did not receive a report of items that might need attention. One light on my dash board still on no one said addressed it nor was it turned off. | Read Full Review

11/10/2024 12:00:00 AM | Cars.com

★★★★★ D Johnson

I did not receive a report of items that might need attention. One light on my dash board still on no one said addressed it nor was it turned off. | Read Full Review

11/10/2024 12:00:00 AM | DealerRater

★★★★★ afowler4

The team has always been informative to what any of my issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. | Read Full Review

11/9/2024 12:00:00 AM | DealerRater

★★★★★ afowler4

The team has always been informative to what any of my issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. | Read Full Review

11/9/2024 12:00:00 AM | Cars.com

★★★★★ Janice Renee

I took my car in for a routine oil change, tire rotation and 20k miles multi-point inspection. Services were performed, I left and in about 5 miles out, the tire pressure light came on. I returned to the dealership. Air was put in all 4 tires. The next morning, while driving, the high oil pressure light came on, I called and was tol | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ charityb24.cb

Serra Volkswagen is a good company the service is ggod and the people are nice | Read Full Review

11/5/2024 12:00:00 AM | DealerRater

★★★★★ charityb24.cb

Serra Volkswagen is a good company the service is ggod and the people are nice | Read Full Review

11/5/2024 12:00:00 AM | Cars.com

★★★★★ jdestiney144

I am thankful and blessed to say u guys have worked with me through thick and thin I am very thankful has the best payment arrangements and easy access I appreciate u guys love always ‘Destiney & Anthony | Read Full Review

11/4/2024 12:00:00 AM | Cars.com

★★★★★ jdestiney144

I am thankful and blessed to say u guys have worked with me through thick and thin I am very thankful has the best payment arrangements and easy access I appreciate u guys love always ‘Destiney & Anthony | Read Full Review

11/4/2024 12:00:00 AM | DealerRater

★★★★★ jpruett0208

I had to visit service 2 times. I took my car because the door locks were not working correctly and I also thought there might be an electrical problem. On the way there the first day my low tire pressure light came on. When I checked in I told them of all the problems. I live in Pell City and the service was in Center Point so appar | Read Full Review

11/2/2024 12:00:00 AM | DealerRater

★★★★★ jpruett0208

I had to visit service 2 times. I took my car because the door locks were not working correctly and I also thought there might be an electrical problem. On the way there the first day my low tire pressure light came on. When I checked in I told them of all the problems. I live in Pell City and the service was in Center Point so appar | Read Full Review

11/2/2024 12:00:00 AM | Cars.com

★★★★★ alexandria.warren4

Kyng provided quality service and introduced me to Sunbit with created a stress visit. I will recommend. | Read Full Review

10/30/2024 12:00:00 AM | Cars.com

★★★★★ alexandria.warren4

Kyng provided quality service and introduced me to Sunbit with created a stress visit. I will recommend. | Read Full Review

10/30/2024 12:00:00 AM | DealerRater

★★★★★ toniod1989

They where very helpful and they gave me a ride home while my car was serviced | Read Full Review

10/29/2024 12:00:00 AM | DealerRater

★★★★★ toniod1989

They where very helpful and they gave me a ride home while my car was serviced | Read Full Review

10/29/2024 12:00:00 AM | Cars.com

★★★★★ janicerenee

I took my car in for a routine oil change, tire rotation and 20k miles multi'point inspection. Services were performed, I left and in about 4 miles , the tire pressure light came on. I returned to the dealership. Air was put in all 4 tires. The next morning, while driving, the high oil pressure light came on, I called and was told to | Read Full Review

10/28/2024 12:00:00 AM | Cars.com

★★★★★ janicerenee

I took my car in for a routine oil change, tire rotation and 20k miles multi'point inspection. Services were performed, I left and in about 4 miles , the tire pressure light came on. I returned to the dealership. Air was put in all 4 tires. The next morning, while driving, the high oil pressure light came on, I called and was told to | Read Full Review

10/28/2024 12:00:00 AM | DealerRater

★★★★★ Ron Hamm

I thought Royal VW was the worst VW dealership but Serra is even worse. Seven hours this past Friday and unable to repair what should have been a simple repair. I love my Golf R but it’s worthless without repair | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ ccaw2004

I waited a long time. I only got an oil change and spent almost $200 for only an oil change. I usually go to another VW dealership and spend that type of money on oil change and tire rotation. | Read Full Review

10/27/2024 12:00:00 AM | DealerRater

★★★★★ ccaw2004

I waited a long time. I only got an oil change and spent almost $200 for only an oil change. I usually go to another VW dealership and spend that type of money on oil change and tire rotation. | Read Full Review

10/27/2024 12:00:00 AM | Cars.com

★★★★★ cej95

Great service! Friendly staff! Tire install was easy to schedule. Reasonable prices I will be back | Read Full Review

10/25/2024 12:00:00 AM | DealerRater

★★★★★ cedric.broadnax

Great and outstanding service wold recommend to anyone great staff and everyone was very notable | Read Full Review

10/25/2024 12:00:00 AM | DealerRater

★★★★★ angelmarie973

Joe was an excellent service advisor. He explained the issues and concerns with my vehicle and ensured any barriers to dropping my car off and picking it up were elevated. I was treated with respect. | Read Full Review

10/24/2024 12:00:00 AM | DealerRater

★★★★★ carmenj0719

Reasonable great service very clean and the price wasn’t bad at all thank you | Read Full Review

10/24/2024 12:00:00 AM | Cars.com

★★★★★ MISSJANETHA81

Mr King did an excellent job explaining what was recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! | Read Full Review

10/23/2024 12:00:00 AM | Cars.com

★★★★★ MISSJANETHA81

Mr King did an excellent job explaining what was recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! | Read Full Review

10/23/2024 12:00:00 AM | DealerRater

★★★★★ ajhardy9

But honestly the service was good. Never have any problems. Honestly Service good no problems | Read Full Review

10/23/2024 12:00:00 AM | Cars.com

★★★★★ mrobledosep.112

Great staff they have always have done a great job. They always take their time to make sure you're car gets the service that it needs. | Read Full Review

10/22/2024 12:00:00 AM | Cars.com

★★★★★ mrobledosep.112

Great staff they have always have done a great job. They always take their time to make sure you're car gets the service that it needs. | Read Full Review

10/22/2024 12:00:00 AM | DealerRater

★★★★★ jalisiajackson11

They helped me purchase my first car and I’m so grateful for them and their help!! | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ Kenordis Fleming

| Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ jalisiajackson11

They helped me purchase my first car and I’m so grateful for them and their help!! | Read Full Review

10/19/2024 12:00:00 AM | Cars.com

★★★★★ mclucus

I had a standard service done. They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use them. | Read Full Review

10/19/2024 12:00:00 AM | Cars.com

★★★★★ mclucus

I had a standard service done. They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use them. | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ eric.behrens40

Great dealership that sent me back on my trip to my nieces house in Florida | Read Full Review

10/17/2024 12:00:00 AM | DealerRater

★★★★★ eric.behrens40

Great dealership that sent me back on my trip to my nieces house in Florida | Read Full Review

10/17/2024 12:00:00 AM | Cars.com

★★★★★ amandaward_2003

they did a good job and they had great customer service and got me out fast | Read Full Review

10/16/2024 12:00:00 AM | Cars.com

★★★★★ amandaward_2003

they did a good job and they had great customer service and got me out fast | Read Full Review

10/16/2024 12:00:00 AM | DealerRater

★★★★★ estherrivera2490

The experience was an average experience, would definitely take my car there again.. thank you for your service | Read Full Review

10/13/2024 12:00:00 AM | DealerRater

★★★★★ estherrivera2490

The experience was an average experience, would definitely take my car there again.. thank you for your service | Read Full Review

10/13/2024 12:00:00 AM | Cars.com

★★★★★ Nicole Able

Reliable and efficient. I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! | Read Full Review

10/12/2024 12:00:00 AM | Cars.com

★★★★★ TEACH3DT

I dropped my car off, my Uber was waiting. I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes would be replaced with the best products. They would have picked me up but my son was going that way anyway so he dropped me off and I went home. | Read Full Review

10/12/2024 12:00:00 AM | Cars.com

★★★★★ TEACH3DT

I dropped my car off, my Uber was waiting. I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes would be replaced with the best products. They would have picked me up but my son was going that way anyway so he dropped me off and I went home. | Read Full Review

10/12/2024 12:00:00 AM | DealerRater

★★★★★ Nicole Able

Reliable and efficient. I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! | Read Full Review

10/12/2024 12:00:00 AM | DealerRater

★★★★★ Destiny Darby

Sales lady Kayla was very helpful at helping me purchase my car. The process was very simple and easy. Kayla was not only helpful but also down to earth. You will not be disappointed if your Salesman is Kayla at Serra Nissan! | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ kiyahwatson59

Great communication timely matter when fixing my sales guy Ricardo amazing come shop with him | Read Full Review

10/11/2024 12:00:00 AM | DealerRater

★★★★★ kiyahwatson59

Great communication timely matter when fixing my sales guy Ricardo amazing come shop with him | Read Full Review

10/11/2024 12:00:00 AM | Cars.com

★★★★★ Jbakercoleman

Easy to set an appointment online, competent and friendly staff. timely performance. It is always a pleasure to service my car with the team at Serra Volkswagen. | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ johnkellengreen

They did a great job, appreciate the staff and service department for being nice and considerate and service dept did a great job | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ IRVING046

Always friendly. Of I had an issue they handled it quickly! Professional and gave me advice whenever asked. | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ johnkellengreen

They did a great job, appreciate the staff and service department for being nice and considerate and service dept did a great job | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ Jbakercoleman

Easy to set an appointment online, competent and friendly staff. timely performance. It is always a pleasure to service my car with the team at Serra Volkswagen. | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ IRVING046

Always friendly. Of I had an issue they handled it quickly! Professional and gave me advice whenever asked. | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ CJONES74

Serra Volkswagen is not only convenient to where I work but always willing to get my oil change done in a quick and efficient manner. | Read Full Review

10/7/2024 12:00:00 AM | DealerRater

★★★★★ CJONES74

Serra Volkswagen is not only convenient to where I work but always willing to get my oil change done in a quick and efficient manner. | Read Full Review

10/7/2024 12:00:00 AM | Cars.com

★★★★★ Stephanie.temple

Dealership was knowledgeable and efficient. Kyng was my service advisor and he was professional, knowledgeable, efficient, and ensured work as completed the correct the first time. | Read Full Review

10/6/2024 12:00:00 AM | Cars.com

★★★★★ darrellsimpson62

The service is always exceptional whenever I come in! The clerks are always pleasant and I can tell they enjoy their jobs | Read Full Review

10/6/2024 12:00:00 AM | Cars.com

★★★★★ darrellsimpson62

The service is always exceptional whenever I come in! The clerks are always pleasant and I can tell they enjoy their jobs | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ Stephanie.temple

Dealership was knowledgeable and efficient. Kyng was my service advisor and he was professional, knowledgeable, efficient, and ensured work as completed the correct the first time. | Read Full Review

10/6/2024 12:00:00 AM | DealerRater

★★★★★ hanz3652003

Dealership parking lot and showroom was clean . Sales staff was nice and polite . Bottes of water was offered for refreshments. | Read Full Review

10/5/2024 12:00:00 AM | DealerRater

★★★★★ hanz3652003

Dealership parking lot and showroom was clean . Sales staff was nice and polite . Bottes of water was offered for refreshments. | Read Full Review

10/5/2024 12:00:00 AM | Cars.com

★★★★★ kjones5952

I love the special they have going on you can get a oil change and tire rotation for 109.00 most of the time it’s buy one get one free you beat that in todays market with everything so high now | Read Full Review

10/4/2024 12:00:00 AM | Cars.com

★★★★★ Sheri6990

No long waiting period and thorough. Good customer service and pleasant workers. Will return for future service. | Read Full Review

10/4/2024 12:00:00 AM | Cars.com

★★★★★ Sheri6990

No long waiting period and thorough. Good customer service and pleasant workers. Will return for future service. | Read Full Review

10/4/2024 12:00:00 AM | DealerRater

★★★★★ kjones5952

I love the special they have going on you can get a oil change and tire rotation for 109.00 most of the time it’s buy one get one free you beat that in todays market with everything so high now | Read Full Review

10/4/2024 12:00:00 AM | DealerRater

★★★★★ REDNECKRACIN08

Excellent no complaints done good work car runs good happy with work done and completed | Read Full Review

10/1/2024 12:00:00 AM | DealerRater

★★★★★ REDNECKRACIN08

Excellent no complaints done good work car runs good happy with work done and completed | Read Full Review

10/1/2024 12:00:00 AM | Cars.com

★★★★★ robertogonzalez2325

Great and fast service very nice and helpful people I truly recommend this dealership for great help finding your new car or truck. | Read Full Review

9/27/2024 12:00:00 AM | Cars.com

★★★★★ deneco_collier1

They was nice & respectful & fast they didn’t give me no problem the people was nice ?? | Read Full Review

9/27/2024 12:00:00 AM | Cars.com

★★★★★ robertogonzalez2325

Great and fast service very nice and helpful people I truly recommend this dealership for great help finding your new car or truck. | Read Full Review

9/27/2024 12:00:00 AM | DealerRater

★★★★★ deneco_collier1

They was nice & respectful & fast they didn’t give me no problem the people was nice ?? | Read Full Review

9/27/2024 12:00:00 AM | DealerRater

★★★★★ suwillmy

The service was friendly and informative. The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any difficulty. | Read Full Review

9/26/2024 12:00:00 AM | DealerRater

★★★★★ suwillmy

The service was friendly and informative. The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any difficulty. | Read Full Review

9/26/2024 12:00:00 AM | Cars.com

★★★★★ Kenneth Coxwell

Very bad experience with the service department. Schedule work to be done on 9-13-24 and it was 9-20-24 before they even started working on it. When we called to check on the progress 9-25-24 Joe told us that the service tech had broke some parts and had to order them. When we picked up the vehicle today 9-27-24 there was other parts | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ RWB2901

Service advisor was very detailed in maintenance needed and maintenance recommended and price of both | Read Full Review

9/25/2024 12:00:00 AM | DealerRater

★★★★★ RWB2901

Service advisor was very detailed in maintenance needed and maintenance recommended and price of both | Read Full Review

9/25/2024 12:00:00 AM | Cars.com

★★★★★ ALL

I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! | Read Full Review

9/21/2024 12:00:00 AM | Cars.com

★★★★★ ALL

I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! | Read Full Review

9/21/2024 12:00:00 AM | DealerRater

★★★★★ lilyturnbull98

Serra is great. Thank you for great service. Would come back to this service center. | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ lilyturnbull98

Serra is great. Thank you for great service. Would come back to this service center. | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ kiyahwatson59

Great customer service thanks for your excellent communication and helping me make my final decision | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ kiyahwatson59

Great customer service thanks for your excellent communication and helping me make my final decision | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ hrbolton

Terrible management, GM Curtis LLoyd and service dept, waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time of purchase. Curtis Lloyd never returned my calls or requests to be called back. He sends Zac WIlis to answer all questions. Only g | Read Full Review

9/19/2024 12:00:00 AM | DealerRater

★★★★★ hrbolton

Terrible management, GM Curtis LLoyd and service dept, waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time of purchase. Curtis Lloyd never returned my calls or requests to be called back. He sends Zac WIlis to answer all questions. Only g | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ paynemaya26

I recently took my car to Serra Volkswagen for service and to address several recalls. From start to finish, the experience was fantastic! The staff was professional, courteous, and kept me updated throughout the process. They were efficient in fixing all the recalls, and my car now runs perfectly. I also appreciated their attention | Read Full Review

9/18/2024 12:00:00 AM | Cars.com

★★★★★ paynemaya26

I recently took my car to Serra Volkswagen for service and to address several recalls. From start to finish, the experience was fantastic! The staff was professional, courteous, and kept me updated throughout the process. They were efficient in fixing all the recalls, and my car now runs perfectly. I also appreciated their attention | Read Full Review

9/18/2024 12:00:00 AM | DealerRater

★★★★★ holland96ryan

Didnt clean my truck out at all,it sat there for 3 days after purchase | Read Full Review

9/18/2024 12:00:00 AM | DealerRater

★★★★★ holland96ryan

Didnt clean my truck out at all,it sat there for 3 days after purchase | Read Full Review

9/18/2024 12:00:00 AM | Cars.com

★★★★★ diegoa5318

The staffing is very helpful and they give you the advice you’re looking for to get preventive maintenance on your car | Read Full Review

9/17/2024 12:00:00 AM | Cars.com

★★★★★ diegoa5318

The staffing is very helpful and they give you the advice you’re looking for to get preventive maintenance on your car | Read Full Review

9/17/2024 12:00:00 AM | DealerRater

★★★★★ glotof

Didn't have any problems. Car was done in a day at a lower price than quoted (and when does that ever happen?!). | Read Full Review

9/16/2024 12:00:00 AM | DealerRater

★★★★★ glotof

Didn't have any problems. Car was done in a day at a lower price than quoted (and when does that ever happen?!). | Read Full Review

9/16/2024 12:00:00 AM | Cars.com

★★★★★ bsirmans

I scheduled my Nissan Leaf for a recall issue. I was taken in on time and was kept abreast of the progress. It only took a short time and everyone was extremely nice, courteous and professional. | Read Full Review

9/13/2024 12:00:00 AM | Cars.com

★★★★★ mardrequesb

Everything was exceptional, every time I go the staff gives excellent service. They also give a warm welcome when you come in. | Read Full Review

9/13/2024 12:00:00 AM | Cars.com

★★★★★ bsirmans

I scheduled my Nissan Leaf for a recall issue. I was taken in on time and was kept abreast of the progress. It only took a short time and everyone was extremely nice, courteous and professional. | Read Full Review

9/13/2024 12:00:00 AM | DealerRater

★★★★★ mardrequesb

Everything was exceptional, every time I go the staff gives excellent service. They also give a warm welcome when you come in. | Read Full Review

9/13/2024 12:00:00 AM | DealerRater

★★★★★ abryant0922

Great great great great great great great great great great great great great great great | Read Full Review

9/11/2024 12:00:00 AM | DealerRater

★★★★★ abryant0922

Great great great great great great great great great great great great great great great | Read Full Review

9/11/2024 12:00:00 AM | Cars.com

★★★★★ ritchiegrissett

They have always been courteous and timely. Getting an appointment ?is usually very easy and I can get the times I want | Read Full Review

9/7/2024 12:00:00 AM | Cars.com

★★★★★ ritchiegrissett

They have always been courteous and timely. Getting an appointment ?is usually very easy and I can get the times I want | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ Angelica Juarez

The services was very fast and efficiently and very easy to made my appointment. The staff was friendly, for sure I will come back. | Read Full Review

9/6/2024 12:00:00 AM | DealerRater

★★★★★ Angelica Juarez

The services was very fast and efficiently and very easy to made my appointment. The staff was friendly, for sure I will come back. | Read Full Review

9/6/2024 12:00:00 AM | Cars.com

★★★★★ wrollie46

At Serra car dealership all the salesman was great on getting our New Vehicle. Thanks!!! | Read Full Review

9/4/2024 12:00:00 AM | Cars.com

★★★★★ wrollie46

At Serra car dealership all the salesman was great on getting our New Vehicle. Thanks!!! | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ kcodidavis

During the summer, I came in frequently for engine and oil issues (with an older car). Joe was very helpful and explained what was happening with my car, why it was happening and how the repairs would be completed. After a setback, he worked it out and helped me into a rental for a few days. Joe took the time to explain the answers t | Read Full Review

9/3/2024 12:00:00 AM | DealerRater

★★★★★ paris.powell10197

I'm always taken care of when I come to the nissian dealership! Love them always!! | Read Full Review

9/3/2024 12:00:00 AM | DealerRater

★★★★★ kcodidavis

During the summer, I came in frequently for engine and oil issues (with an older car). Joe was very helpful and explained what was happening with my car, why it was happening and how the repairs would be completed. After a setback, he worked it out and helped me into a rental for a few days. Joe took the time to explain the answers t | Read Full Review

9/3/2024 12:00:00 AM | Cars.com

★★★★★ paris.powell10197

I'm always taken care of when I come to the nissian dealership! Love them always!! | Read Full Review

9/3/2024 12:00:00 AM | Cars.com

★★★★★ Kendall Davis

During the summer, I came in frequently for engine and oil issues (with an older car). Joe was very helpful and explained what was happening with my car, why it was happening and how the repairs would be completed. After a setback, he worked it out and helped me into a rental for a few days. Joe took the time to explain the answers | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ jawbro145

Never saw Amanda the service advisor whom I talked with over the phone. She called saying the car was ready. I requested and was expecting a new sealed battery. I looked at the new battery and it looked like unsealed batteries. Amanda just went to lunch and Kyng Scott, another service advisor who checked me in that morning, showed me | Read Full Review

8/30/2024 12:00:00 AM | DealerRater

★★★★★ jawbro145

Never saw Amanda the service advisor whom I talked with over the phone. She called saying the car was ready. I requested and was expecting a new sealed battery. I looked at the new battery and it looked like unsealed batteries. Amanda just went to lunch and Kyng Scott, another service advisor who checked me in that morning, showed me | Read Full Review

8/30/2024 12:00:00 AM | Cars.com

★★★★★ TRISTANALEXANDER150

Very professional dealership they go above and beyond to make sure the customer is happy I would recommend this dealership to anyone I know fantastic people and Great cars | Read Full Review

8/28/2024 12:00:00 AM | Cars.com

★★★★★ TRISTANALEXANDER150

Very professional dealership they go above and beyond to make sure the customer is happy I would recommend this dealership to anyone I know fantastic people and Great cars | Read Full Review

8/28/2024 12:00:00 AM | DealerRater

★★★★★ Charnisha Cousin

I was charged for a service that I did not agree to. Customer service stated that they did not have enough staff working. I think she should have came back and told us that they were gone complete the service and the price instead of taking it upon themselves to just look at the problem and charge $165 | Read Full Review

8/28/2024 12:00:00 AM | DealerRater

★★★★★ Charnisha Cousin

I was charged for a service that I did not agree to. Customer service stated that they did not have enough staff working. I think she should have came back and told us that they were gone complete the service and the price instead of taking it upon themselves to just look at the problem and charge $165 | Read Full Review

8/28/2024 12:00:00 AM | Cars.com

★★★★★ jnhansen1994

They’ve taken good care of me throughout the entire visit. Great customer service! Thank you! | Read Full Review

8/27/2024 12:00:00 AM | Cars.com

★★★★★ jnhansen1994

They’ve taken good care of me throughout the entire visit. Great customer service! Thank you! | Read Full Review

8/27/2024 12:00:00 AM | DealerRater

★★★★★ Delanya8

The workers are always very nice. They get you in -out as quickly as possible. Thanks for all the good work your employees do. | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ sade0414

The service was excellent. I was a little late but they were able to work with me still. They were very professional and courtesy. | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ darriusvickers

My vehicle was serviced for a recall, and everything went as planned. Overall, I am pleased with the results. | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ ALESIACAINE.GIRL

The staff was very polite and made sure that I was pleased, and my car service was acceptable. Thank you! | Read Full Review

8/25/2024 12:00:00 AM | DealerRater

★★★★★ sade0414

The service was excellent. I was a little late but they were able to work with me still. They were very professional and courtesy. | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ ALESIACAINE.GIRL

The staff was very polite and made sure that I was pleased, and my car service was acceptable. Thank you! | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ darriusvickers

My vehicle was serviced for a recall, and everything went as planned. Overall, I am pleased with the results. | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ Delanya8

The workers are always very nice. They get you in -out as quickly as possible. Thanks for all the good work your employees do. | Read Full Review

8/25/2024 12:00:00 AM | Cars.com

★★★★★ dadavis04

Great job on my oil change! Friendly, helpful and quick! Will return for my next oil change! | Read Full Review

8/24/2024 12:00:00 AM | Cars.com

★★★★★ dadavis04

Great job on my oil change! Friendly, helpful and quick! Will return for my next oil change! | Read Full Review

8/24/2024 12:00:00 AM | DealerRater

★★★★★ msy0122

I took my car in to have my key fob remote programmed and to have management look at my bumper pulling away from frame on the passenger side. | Read Full Review

8/23/2024 12:00:00 AM | DealerRater

★★★★★ Ashley Coleman

| Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ msy0122

I took my car in to have my key fob remote programmed and to have management look at my bumper pulling away from frame on the passenger side. | Read Full Review

8/23/2024 12:00:00 AM | Cars.com

★★★★★ star_buckhannon

Don’t take your car to these people!!! They are terrible! They’ll mess your car up and blame it on you! They’re very unapologetic! Took my car in for an oil change, had absolutely no issue before! Ran out of oil and the car shut itself down. Instead of admitting they didn’t replace the cap they said that it was some other issue! They | Read Full Review

8/20/2024 12:00:00 AM | Cars.com

★★★★★ star_buckhannon

Don’t take your car to these people!!! They are terrible! They’ll mess your car up and blame it on you! They’re very unapologetic! Took my car in for an oil change, had absolutely no issue before! Ran out of oil and the car shut itself down. Instead of admitting they didn’t replace the cap they said that it was some other issue! They | Read Full Review

8/20/2024 12:00:00 AM | DealerRater

★★★★★ bprice

Great service and communication. Joe was very helpful and walked us through all necessary information. | Read Full Review

8/17/2024 12:00:00 AM | DealerRater

★★★★★ bprice

Great service and communication. Joe was very helpful and walked us through all necessary information. | Read Full Review

8/17/2024 12:00:00 AM | Cars.com

★★★★★ luhdj_ dlow

I love it it was some amazing people | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Jeffrey Coleman

Great Team! | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ bamajam

I had a great experience getting my oil changed and tire rotation. I had an appointment and they got me in and out efficiently. Employees were nice and helpful. Only negative is the waiting area is not that nice and doesn’t have the refreshments that others have. Still much better experience than the other VW dealership in my area. W | Read Full Review

8/13/2024 12:00:00 AM | DealerRater

★★★★★ bamajam

I had a great experience getting my oil changed and tire rotation. I had an appointment and they got me in and out efficiently. Employees were nice and helpful. Only negative is the waiting area is not that nice and doesn’t have the refreshments that others have. Still much better experience than the other VW dealership in my area. W | Read Full Review

8/13/2024 12:00:00 AM | Cars.com

★★★★★ rwaliga

I have a new 23 arteaon experienced faulty shocks and due for 1st service. I ended up making 4 trips to dealership, an hour away from my house and spent around. 10 hours waiting in lobby. It was there for about 2 weeks. I’d told them I was going on vacation and needed something to drive and was convinced that they would get my car ba | Read Full Review

8/13/2024 12:00:00 AM | Cars.com

★★★★★ rwaliga

I have a new 23 arteaon experienced faulty shocks and due for 1st service. I ended up making 4 trips to dealership, an hour away from my house and spent around. 10 hours waiting in lobby. It was there for about 2 weeks. I’d told them I was going on vacation and needed something to drive and was convinced that they would get my car ba | Read Full Review

8/13/2024 12:00:00 AM | DealerRater

★★★★★ jotwiss

Wait area for the service department was small; not as nice as the dealership in Huntsville, BUT the fact I could get an appt within a week, the positive attitude of the service personal, and the speed of the service more than makes up for it. There would be a reason, I chose to go someplace else for what I consider routine maintenan | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ tmmayer5497

Took great care of me and my vehicle. Took a while to diagnose my vehicle but they were very thorough and fixed all my issues. My vehicle runs like a dream now. Very pleased. | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ shunkelly

I love Angel and Ricardo very helpful and honest . Everything was straight to the point | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ timadams.tcom

Service department is professional and friendly, they explain the details of the repair work, make recommendations for preventive maintenance and communicate the progress. | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ mdkd20

It’s a family oriented place, the atmosphere is great, the personal was very professional….i will be back… | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ shunkelly

I love Angel and Ricardo very helpful and honest . Everything was straight to the point | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ jotwiss

Wait area for the service department was small; not as nice as the dealership in Huntsville, BUT the fact I could get an appt within a week, the positive attitude of the service personal, and the speed of the service more than makes up for it. There would be a reason, I chose to go someplace else for what I consider routine maintenan | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ tmmayer5497

Took great care of me and my vehicle. Took a while to diagnose my vehicle but they were very thorough and fixed all my issues. My vehicle runs like a dream now. Very pleased. | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ timadams.tcom

Service department is professional and friendly, they explain the details of the repair work, make recommendations for preventive maintenance and communicate the progress. | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ mdkd20

It’s a family oriented place, the atmosphere is great, the personal was very professional….i will be back… | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ rboman0523

Appt for 8:30AM. I arrived around 8:10am. I checked in at the desk. At 10:15am my car was still sitting where I left it. I went up to the desk and they magically got it in the shop. Another 2hrs rolls by so I go up and ask how much longer because I saw the car was off the lift just sitting inside the shop. They informed me it had bee | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ rboman0523

Appt for 8:30AM. I arrived around 8:10am. I checked in at the desk. At 10:15am my car was still sitting where I left it. I went up to the desk and they magically got it in the shop. Another 2hrs rolls by so I go up and ask how much longer because I saw the car was off the lift just sitting inside the shop. They informed me it had bee | Read Full Review

8/10/2024 12:00:00 AM | DealerRater

★★★★★ debbiemartin1948

Joe, your service manager is GREAT!!! Thank you very much. So thankful to have my car fixed!! | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ Queenqg1

They are very helpful and persistent. Always a nice wholesome waiting room and they have no problem with answering questions. | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ Walter67

I trust their service work and wouldn’t take my vehicle to any other place for maintenance or repair | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ Walter67

I trust their service work and wouldn’t take my vehicle to any other place for maintenance or repair | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ debbiemartin1948

Joe, your service manager is GREAT!!! Thank you very much. So thankful to have my car fixed!! | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ Queenqg1

They are very helpful and persistent. Always a nice wholesome waiting room and they have no problem with answering questions. | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ jenevans0825

They didn't clear all errors from my car or fix anything other than put on the order. | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ jenevans0825

They didn't clear all errors from my car or fix anything other than put on the order. | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ abraham.alvacas2016

They hit my truck on my first service on the right side of a door and they did not take responsibility | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ abraham.alvacas2016

They hit my truck on my first service on the right side of a door and they did not take responsibility | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ Jennifer Gonzalez

I have to absolutely say this is the best place to buy a car not only was lizabeth nice but she was also very helpful and made sure we knew had had everything we needed right down to the insurance before we left we came pretty late and she didn't mind having to stay and let not for get the rest of the ppl working there everyone was s | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Yazmin Zuniga

Lizbeth ,100% satisfecho con su atención muy profesional, muy recomendable | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ quititobravo1

It very great with the sales people also they was great with me helping me out with everything. | Read Full Review

6/30/2024 12:00:00 AM | DealerRater

★★★★★ quititobravo1

It very great with the sales people also they was great with me helping me out with everything. | Read Full Review

6/30/2024 12:00:00 AM | Cars.com

★★★★★ Adah Dale

Great experience. They drove me home until my vehicle was ready. Explained everything to me perfectly | Read Full Review

6/29/2024 12:00:00 AM | Google

★★★★★ wzephariah

I was satisfied with the service you guys provided for me and I will most definitely be back to see y’all soon | Read Full Review

6/23/2024 12:00:00 AM | DealerRater

★★★★★ wzephariah

I was satisfied with the service you guys provided for me and I will most definitely be back to see y’all soon | Read Full Review

6/23/2024 12:00:00 AM | Cars.com

★★★★★ Twana J

Given 1 star because I can't give zero stars. Taken my truck to get the oil change and tires rotated. They broke the right front passenger wheel arch panel and they not only switch our new tires to use tires but the front tires are two different tires with worn down tread. Inspect your vehicle when you get it back. To keep us out of | Read Full Review

6/22/2024 12:00:00 AM | Google

★★★★★ bksdelta

If i could give 0 stars i would. Brought my car in ti be fixed as i was broken down on my way through Birmingham. The car sat for a week with nothing being done. Twice they let me drive it off the lot and i didn't even make it 10 min down the road and my car began to shake and lose power. I was on the interstate with trucks going 80 | Read Full Review

6/20/2024 12:00:00 AM | DealerRater

★★★★★ bksdelta

If i could give 0 stars i would. Brought my car in ti be fixed as i was broken down on my way through Birmingham. The car sat for a week with nothing being done. Twice they let me drive it off the lot and i didn't even make it 10 min down the road and my car began to shake and lose power. I was on the interstate with trucks going 80 | Read Full Review

6/20/2024 12:00:00 AM | Cars.com

★★★★★ hlacherrie25

I had a great experience & everything was done in a timely manner I highly recommend | Read Full Review

6/19/2024 12:00:00 AM | Cars.com

★★★★★ hlacherrie25

I had a great experience & everything was done in a timely manner I highly recommend | Read Full Review

6/19/2024 12:00:00 AM | DealerRater

★★★★★ NeverSerra

Just terrible. Poor service, incompetent and rude staff. They improperly "diagnosed " my vehicle, sold me parts and services not needed. Sent me off in an unrepaired vehicle which died multiple times while driving. Returned my vehicle to them. They eventually found the issue, but would not fix it. By the terms of my warranty if servi | Read Full Review

6/19/2024 12:00:00 AM | DealerRater

★★★★★ NeverSerra

Just terrible. Poor service, incompetent and rude staff. They improperly "diagnosed " my vehicle, sold me parts and services not needed. Sent me off in an unrepaired vehicle which died multiple times while driving. Returned my vehicle to them. They eventually found the issue, but would not fix it. By the terms of my warranty if servi | Read Full Review

6/19/2024 12:00:00 AM | Cars.com

★★★★★ jibreelmek

This was an amazing experience and the staff here were very professional and kind. Thank you | Read Full Review

6/18/2024 12:00:00 AM | Cars.com

★★★★★ jibreelmek

This was an amazing experience and the staff here were very professional and kind. Thank you | Read Full Review

6/18/2024 12:00:00 AM | DealerRater

★★★★★ cc4magic4@gmail.com

We were traveling our car encountered a small problem the staff was very friendly and knowledgeable answered all of our questions took care of our problem.Great service really great service. | Read Full Review

6/16/2024 12:00:00 AM | DealerRater

★★★★★ cc4magic4@gmail.com

We were traveling our car encountered a small problem the staff was very friendly and knowledgeable answered all of our questions took care of our problem.Great service really great service. | Read Full Review

6/16/2024 12:00:00 AM | Cars.com

★★★★★ stevenson1231

The dealership is fine. It was the service for me. I was not pleased at all. | Read Full Review

6/16/2024 12:00:00 AM | Cars.com

★★★★★ stevenson1231

The dealership is fine. It was the service for me. I was not pleased at all. | Read Full Review

6/16/2024 12:00:00 AM | DealerRater

★★★★★ j.a.sodhi

Joe is the best on advising repairs. Candid hones knows his job well and is an ace | Read Full Review

6/15/2024 12:00:00 AM | DealerRater

★★★★★ j.a.sodhi

Joe is the best on advising repairs. Candid hones knows his job well and is an ace | Read Full Review

6/15/2024 12:00:00 AM | Cars.com

★★★★★ maryjane.rowell

They didn’t have any car that i found online and came for, but even when i finally caved and made a purchase they were “cleaning” the car for about an hour. Cleaning product was sprayed in multiple areas and dried and the windows were even dirty with smudge marks. Also never filled the car with gas but couldn’t argue as I was late fo | Read Full Review

6/15/2024 12:00:00 AM | Cars.com

★★★★★ maryjane.rowell

They didn’t have any car that i found online and came for, but even when i finally caved and made a purchase they were “cleaning” the car for about an hour. Cleaning product was sprayed in multiple areas and dried and the windows were even dirty with smudge marks. Also never filled the car with gas but couldn’t argue as I was late fo | Read Full Review

6/15/2024 12:00:00 AM | DealerRater

★★★★★ daniel.centeno.1213

They couldn't solve my problem, they want me to leave the car in the shop but they don't have any loaner to give me, I was not able to leave the car and still have the problem | Read Full Review

6/15/2024 12:00:00 AM | DealerRater

★★★★★ daniel.centeno.1213

They couldn't solve my problem, they want me to leave the car in the shop but they don't have any loaner to give me, I was not able to leave the car and still have the problem | Read Full Review

6/15/2024 12:00:00 AM | Cars.com

★★★★★ kim_williams49

The staff is very friendly. They always make sure I'm aware of the cost of services rendered. They also help me to make the best decisions for services needed. | Read Full Review

6/13/2024 12:00:00 AM | Cars.com

★★★★★ kim_williams49

The staff is very friendly. They always make sure I'm aware of the cost of services rendered. They also help me to make the best decisions for services needed. | Read Full Review

6/13/2024 12:00:00 AM | DealerRater

★★★★★ ronnequiab123

I had an appointment for an oil change, the Service went great ! I was in and out in no time . | Read Full Review

6/12/2024 12:00:00 AM | DealerRater

★★★★★ ronnequiab123

I had an appointment for an oil change, the Service went great ! I was in and out in no time . | Read Full Review

6/12/2024 12:00:00 AM | Cars.com

★★★★★ ricky.walton

The Team was nice and polite but, in the end, did not fix my issues. | Read Full Review

6/12/2024 12:00:00 AM | Cars.com

★★★★★ ricky.walton

The Team was nice and polite but, in the end, did not fix my issues. | Read Full Review

6/12/2024 12:00:00 AM | DealerRater

★★★★★ darrenhayes

Great service, very nice people. Service was done in a timely manner. I would recommend them to everyone. | Read Full Review

6/11/2024 12:00:00 AM | DealerRater

★★★★★ todd.webster12345

You guys have the best service people in the world and your technicians do such professional work | Read Full Review

6/11/2024 12:00:00 AM | DealerRater

★★★★★ darrenhayes

Great service, very nice people. Service was done in a timely manner. I would recommend them to everyone. | Read Full Review

6/11/2024 12:00:00 AM | Cars.com

★★★★★ todd.webster12345

You guys have the best service people in the world and your technicians do such professional work | Read Full Review

6/11/2024 12:00:00 AM | Cars.com

★★★★★ AOSTMARD

The technician was very professional. He answered all of our questions and made us feel taken care of for our vehicle. | Read Full Review

6/10/2024 12:00:00 AM | Cars.com

★★★★★ AOSTMARD

The technician was very professional. He answered all of our questions and made us feel taken care of for our vehicle. | Read Full Review

6/10/2024 12:00:00 AM | DealerRater

★★★★★ jasonfmorrow

The services took 2 and a half hours to change a battery and do computer reset. | Read Full Review

6/10/2024 12:00:00 AM | DealerRater

★★★★★ jasonfmorrow

The services took 2 and a half hours to change a battery and do computer reset. | Read Full Review

6/10/2024 12:00:00 AM | Cars.com

★★★★★ Ja’Kiya Taylor

Dre Sandlin was my salesperson, he got me the fastest service ever. I went to the dealership 2 days after we discussed what I wanted. I didn’t have a ride to the dealership, so his assistant came and got me in the dealership car. I appreciate how considerate and determined everyone were . 10/10 | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ Arianna Chambers

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6/9/2024 12:00:00 AM | Google

★★★★★ HANNAHPIRRELLO

Awesome service and they quickly diagnosed and fixed my car. I would feel comfortable bringing my car back for service and maintenance. | Read Full Review

6/6/2024 12:00:00 AM | DealerRater

★★★★★ HANNAHPIRRELLO

Awesome service and they quickly diagnosed and fixed my car. I would feel comfortable bringing my car back for service and maintenance. | Read Full Review

6/6/2024 12:00:00 AM | Cars.com

★★★★★ HAYEMMAHAY

Awesome service advisor! He was informative and nice. Luckily figured out the issue for me. | Read Full Review

6/5/2024 12:00:00 AM | Cars.com

★★★★★ HAYEMMAHAY

Awesome service advisor! He was informative and nice. Luckily figured out the issue for me. | Read Full Review

6/5/2024 12:00:00 AM | DealerRater

★★★★★ DENISE30_7886

It was a good experience and it didn't take long. I was please with my visit for the first time. | Read Full Review

6/5/2024 12:00:00 AM | DealerRater

★★★★★ DENISE30_7886

It was a good experience and it didn't take long. I was please with my visit for the first time. | Read Full Review

6/5/2024 12:00:00 AM | Cars.com

★★★★★ Pamela Lozano

Excellent job, you helped me make a dream come true, thank you!! | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ S3morin

Mr. Higgins the service manager goes above and beyond to help and has a great personality and sense of humor. He explains what needs to be done and doesn’t charge outrageous prices. All the people in this service department are really good Amanda and Maxine are sweet and very helpful. We look forward to having our car serviced there. | Read Full Review

6/2/2024 12:00:00 AM | DealerRater

★★★★★ S3morin

Mr. Higgins the service manager goes above and beyond to help and has a great personality and sense of humor. He explains what needs to be done and doesn’t charge outrageous prices. All the people in this service department are really good Amanda and Maxine are sweet and very helpful. We look forward to having our car serviced there. | Read Full Review

6/2/2024 12:00:00 AM | Cars.com

★★★★★ marajiwilkins28

They did great on my car. I love it so much. I will take it back. | Read Full Review

5/31/2024 12:00:00 AM | Cars.com

★★★★★ marajiwilkins28

They did great on my car. I love it so much. I will take it back. | Read Full Review

5/31/2024 12:00:00 AM | DealerRater

★★★★★ Feliciasims

Got the job done and the issue was resolved i hopefully will not have to come back | Read Full Review

5/29/2024 12:00:00 AM | DealerRater

★★★★★ Feliciasims

Got the job done and the issue was resolved i hopefully will not have to come back | Read Full Review

5/29/2024 12:00:00 AM | Cars.com

★★★★★ javieraguirre919

I’m very happy with this service and attention thanks for your service I’m very happy about this car good job on my car love | Read Full Review

5/28/2024 12:00:00 AM | Cars.com

★★★★★ javieraguirre919

I’m very happy with this service and attention thanks for your service I’m very happy about this car good job on my car love | Read Full Review

5/28/2024 12:00:00 AM | DealerRater

★★★★★ jace5bray2

It was an overall good experience, however when I left the engine light was on and I had to turn around and go back and they left their greasy handprints on the hood but was made to get it off | Read Full Review

5/28/2024 12:00:00 AM | DealerRater

★★★★★ jace5bray2

It was an overall good experience, however when I left the engine light was on and I had to turn around and go back and they left their greasy handprints on the hood but was made to get it off | Read Full Review

5/28/2024 12:00:00 AM | Cars.com

★★★★★ merrittsean043

great customer service, clean facilities and comfortable seating while waiting...also a tv for watching...and they have ride service if you need a ride | Read Full Review

5/26/2024 12:00:00 AM | Cars.com

★★★★★ merrittsean043

great customer service, clean facilities and comfortable seating while waiting...also a tv for watching...and they have ride service if you need a ride | Read Full Review

5/26/2024 12:00:00 AM | DealerRater

★★★★★ kimosabespop

The surroundings were well kept, conducive to a shorter time there than I can remember. | Read Full Review

5/24/2024 12:00:00 AM | DealerRater

★★★★★ kimosabespop

The surroundings were well kept, conducive to a shorter time there than I can remember. | Read Full Review

5/24/2024 12:00:00 AM | Cars.com

★★★★★ CHRISTINELIZZY1432

I can not afford the existent warranty and. Was yolk l could lower my payment after 6 months, this wa | Read Full Review

5/24/2024 12:00:00 AM | Cars.com

★★★★★ CHRISTINELIZZY1432

I can not afford the existent warranty and. Was yolk l could lower my payment after 6 months, this wa | Read Full Review

5/24/2024 12:00:00 AM | DealerRater

★★★★★ mahollamon

I brought in a paper that said I needed to replace my engine oil separator. They charged me $189 to tell me I needed an engine oil separator. I didn’t appreciate this business tactic. | Read Full Review

5/23/2024 12:00:00 AM | DealerRater

★★★★★ mahollamon

I brought in a paper that said I needed to replace my engine oil separator. They charged me $189 to tell me I needed an engine oil separator. I didn’t appreciate this business tactic. | Read Full Review

5/23/2024 12:00:00 AM | Cars.com

★★★★★ SIMONLUETZE

I had noise issues with the brakes and tires. It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did not get new tires since I did not recognize the brand they offered. | Read Full Review

5/22/2024 12:00:00 AM | Cars.com

★★★★★ SIMONLUETZE

I had noise issues with the brakes and tires. It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did not get new tires since I did not recognize the brand they offered. | Read Full Review

5/22/2024 12:00:00 AM | DealerRater

★★★★★ Miran Jovanovic

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5/19/2024 12:00:00 AM | Google

★★★★★ Derrick Taylor

Service was speedy, friendly people only problem I had was the plastic that was left behind in the car and there was a gap in the the plastic that was replace but I was able to fix that myself other than that I will definitely go back for any other further issues. | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ TGMINTZ

I was told upfront the length of time for service and it was right on time. Great experience! | Read Full Review

5/18/2024 12:00:00 AM | DealerRater

★★★★★ TGMINTZ

I was told upfront the length of time for service and it was right on time. Great experience! | Read Full Review

5/18/2024 12:00:00 AM | Cars.com

★★★★★ digistardesigns

Ricardo Said no problem, Ill get your insurance taken care or for you, week later we get letter in the mail saying our insurance was cancelled because he is not licensed so we have to pay our down payment again and we lost what he took from us. probably put it in his xxxxing pocket. He is the reason I HATE xxxxING car salesmen, xxxxi | Read Full Review

5/18/2024 12:00:00 AM | Cars.com

★★★★★ digistardesigns

Ricardo Said no problem, Ill get your insurance taken care or for you, week later we get letter in the mail saying our insurance was cancelled because he is not licensed so we have to pay our down payment again and we lost what he took from us. probably put it in his xxxxing pocket. He is the reason I HATE xxxxING car salesmen, xxxxi | Read Full Review

5/18/2024 12:00:00 AM | DealerRater

★★★★★ andreawoods5250

Very friendly people and a wonderful place to buy a new car and the finance company was excellent | Read Full Review

5/16/2024 12:00:00 AM | DealerRater

★★★★★ andreawoods5250

Very friendly people and a wonderful place to buy a new car and the finance company was excellent | Read Full Review

5/16/2024 12:00:00 AM | Cars.com

★★★★★ Antoinette Daniel

Everything was great!!!! | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Shantelle Abshire

The service department here was top-notch! I wish this was my local dealership. Joe was very helpful and accommodating to me being out of town and at a conference. They even brought me my car when the service was complete. | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Beverly Ceasar

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5/15/2024 12:00:00 AM | Google

★★★★★ zzheng

Great EV, felt like space ship, very comfortable ride. Family love that car for weekend drive. | Read Full Review

5/14/2024 12:00:00 AM | DealerRater

★★★★★ zzheng

Great EV, felt like space ship, very comfortable ride. Family love that car for weekend drive. | Read Full Review

5/14/2024 12:00:00 AM | Cars.com

★★★★★ Byron Millsap

Dre is the best in the business ?? | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ Toneya Lawson

I Had the best car buy experience ever!!!! Daquan Made me feel very welcomed , he was very patient and caring he listened all my car needs and wants. Someone please give this sweet Gentleman a raise. I definitely will be sending my family and friends to Serra Volkswagen | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ Norkeisha Siglar

I paid for a diagnostic's that should have told me the issues pertaining to lights on the dashboard. I then had to pay an additional fee for the mechanics to go in and further see what the issues were. I thought the purpose of a diagnostics fee was tell the customer the issues first hand. | Read Full Review

5/13/2024 12:00:00 AM | Google

★★★★★ owenahearn

My choice for Volkswagen service in the Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as promised. | Read Full Review

5/12/2024 12:00:00 AM | DealerRater

★★★★★ owenahearn

My choice for Volkswagen service in the Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as promised. | Read Full Review

5/12/2024 12:00:00 AM | Cars.com

★★★★★ keisslerf2000

This dealership and it’s employee (Angel) made sure I got the car I needed and were very helpful. | Read Full Review

5/12/2024 12:00:00 AM | Cars.com

★★★★★ keisslerf2000

This dealership and it’s employee (Angel) made sure I got the car I needed and were very helpful. | Read Full Review

5/12/2024 12:00:00 AM | DealerRater

★★★★★ bettijo556

I was not told that my car would be taken to another dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alarm " to locate my car in parking lot. Driving home, my tire indicator light was on. I would think someone who mounted tires would know | Read Full Review

5/12/2024 12:00:00 AM | DealerRater

★★★★★ bettijo556

I was not told that my car would be taken to another dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alarm " to locate my car in parking lot. Driving home, my tire indicator light was on. I would think someone who mounted tires would know | Read Full Review

5/12/2024 12:00:00 AM | Cars.com

★★★★★ bettina.rodgers09

Horrible I was told my paperwork would be sent to me after I made deposit. Tooks several weeks to get my bill of sale to register my car | Read Full Review

5/12/2024 12:00:00 AM | Cars.com

★★★★★ bettina.rodgers09

Horrible I was told my paperwork would be sent to me after I made deposit. Tooks several weeks to get my bill of sale to register my car | Read Full Review

5/12/2024 12:00:00 AM | DealerRater

★★★★★ Brian Danburg

Our service writer was very friendly and professional. In addition, we were in and out in a very resonable.amount of time. | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Andrea Baxter

Service staff was courteous and helpful; all my questions were answered, and services were rendered faster than expected. I was offered refreshments/coffee as I waited for services to be completed. I look forward to having a recall on my car addressed as the staff was so friendly and helpful. | Read Full Review

5/10/2024 12:00:00 AM | Google

★★★★★ alice.nance

The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. | Read Full Review

5/10/2024 12:00:00 AM | DealerRater

★★★★★ alice.nance

The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. | Read Full Review

5/10/2024 12:00:00 AM | Cars.com

★★★★★ clara.long7203

The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! | Read Full Review

5/9/2024 12:00:00 AM | Cars.com

★★★★★ haleedja

Great friendly and professional prompt service and they explained everything that was done to mycar | Read Full Review

5/9/2024 12:00:00 AM | Cars.com

★★★★★ haleedja

Great friendly and professional prompt service and they explained everything that was done to mycar | Read Full Review

5/9/2024 12:00:00 AM | DealerRater

★★★★★ clara.long7203

The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! | Read Full Review

5/9/2024 12:00:00 AM | DealerRater

★★★★★ Dr Christy Carroll

Excellent service with Vince and his team. I will definitely buy from him again. | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ Sandra McCall

Service was good | Read Full Review

5/9/2024 12:00:00 AM | Google

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