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Jack Ingram VW of Montgomery

★★★★★(59)read reviews

255 Eastern Blvd, Montgomery, AL 36117

(334) 649-7845 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ VJ
The past two weeks dealing with the service department at Jack Ingram Mercedes-Benz in Montgomery have been extremely disappointing. When we first purchased the vehicle in 2022, there were early signs something wasn’t right. At that time, they kept our vehicle for nearly five weeks—only for me to take it to Mercedes-Benz of Irondale | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Rachel Adams
Amazing experience. The process was quick and smooth. Stephen was our sales guy and was easy going and not pushy which I love . Brian was our guy we signed papers with and he was very personable and quick witted too. He knows his stuff . It was a pleasure doing business with these guys . Would definitely give them my business again. | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Maria Erausquin
They were so patient with me! So happy with my vehicle so far. | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Cody Baker
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4/18/2026 12:00:00 AM | Google
★★★★★ Christine Ross
These guys are great, thank you Louis and Bryan! | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Mark Jordan
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4/11/2026 12:00:00 AM | Google
★★★★★ Nicholas S
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4/11/2026 12:00:00 AM | Google
★★★★★ Ragan Killough
I had an absolutely wonderful experience with both sales and the finance office. Very personable and worked with every requirement I had. I did not feel pushed to purchase either the car or the extra packages and they answered my questions with both knowledge and kindness. Will absolutely be a loyal customer here. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Vernon Barnett
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4/9/2026 12:00:00 AM | Google
★★★★★ Jennifer Perreault
Great experience here! Our salesman Karson was so nice and made everything so easy! My daughter loves her Taos. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Kellie Kelley
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4/6/2026 12:00:00 AM | Google
★★★★★ Darius Kennedy
They are some great people and got your boy right. Run to Jack Ingram Volkswagen of Montgomery ???????? appreciate the mustache crew Louis and Tim. Thanks Bryan | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Angel Howard
They are amazing this is my third car now. | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Bert Sims
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4/3/2026 12:00:00 AM | Google
★★★★★ Emily Pinson
My husband and I and our 1 year old broke down on our way home to Missouri on a Friday afternoon and had to have our Tiguan towed to the service department. We called ahead and we were warned that they probably wouldn’t be able to look at it until Monday since it was 2pm on a Friday. We were completely understanding but also stressed | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Erich Nunn
I have nothing but good things to say about the service department at this dealership. I got jerked around and cheated about a warranty claim by a dealer in a neighboring state, and was dreading having to go to another dealer for service. Everyone at Jack Ingram, beginning with Jakila and Cory at the front desk, was professional, cou | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ lee blake
Was out of town and they took great care of me to get back on the road. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Baneese Blanchard
Chris and Michael were by far the best people in there. They for sure went above and beyond for me to drive off the lot for a new car today!! Will for sure be getting my business for now on!! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Katrina Mcclain
Stephen Webster, is patient , kind, hard worker, and honest. He gets the job done. | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Kameren Williams
Stephen Webster was so helpful with my experience. He got me in a car the same I came to see him. He listened to all of my wants for the car I that I needed and checked everything off of the list. He also was very informative and answered any questions I had. I would recommend anyone come to see him. | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Chris Nguyen
Saw a facebook marketplace post for a nice little Golf TDI, hit up Stephen Webster and gave him the date I was fixin to show up. Showed up, Stephen was there waiting for me. The car had some issues starting because of the cold weather, he was quick to make it right by hooking me up with a new battery out of his own pocket. Transactio | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Lindsey White
I had an amazing experience purchasing my 2026 Atlas!! Louis Phillips was absolutely amazing. He was knowledgeable, friendly, and truly went above and beyond. He even delivered the car directly to my workplace, which made the entire process incredibly convenient and stress-free. From start to finish, everything was smooth and profess | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Teri Shewmaker
I have been using Jack Ingram for over a year now to service my Jetta, Cory in the service department is the best at getting me back on the road with scheduled maintenance for my car. It’s doing business with good people!! Well I can now add buying from Jack Ingram’s for the second time and Louis has helped me from the very first day | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Abi Edwards
Huge thanks to Stephen Webster at Jack Ingram for making my car-buying experience easy and enjoyable. Great communication, no pressure, and excellent customer service. Highly recommend! | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Keneshia Johnson
I had the pleasure of working with Bret Sims as my salesman, and I must say he made the car buying experience easy and hassle free. I look forward to working with him and finance team in the future. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Luke Malone
Purchased a Tiguan from salesman Louis back in Nov '25. Everything has been great. He followed up twice to check in. I would reccomend jack ingram | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Laketta R
My salesman was Fred Jackson. This wasn't my first time but my second time. Fred's detail to attention and customer service is top tier. I will always choose Fred and you should too. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Valencia Farrow
I cannot recommend Bert at VW of Montgomery (Jack Ingram) enough! He did an absolutely wonderful job assisting me and my family with our recent purchase. What really stood out was his genuine level of care; he consistently checked in on us and made sure we were comfortable every step of the way. If you’re looking for someone who prov | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Stephen Webster
Bert Sims is my favorite car salesman | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Jess
I was devastated when a deer totaled my car recently. I am so glad I came to Jack Ingram Volkswagen because this has seriously been the best experience I have ever had at any dealership, EVER! These guys and girls are fantastic at what they do. If I could give 100 stars, I absolutely would. Louis and Bryan were amazing from start to | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ India Gray
Excellent service, nice salesperson! | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ leeman422
If I could give “0”, zero, stars I would. The dealer basically committed what amounts to fraud. I took my VW in for an oil change and tire rotation the day after Christmas. When I went to check my tires (pressure check). I noticed that the service department did NOT rotate the tires as I paid them to do. I time this highly unethic | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Ty Mattox
I had a terrible experience with Jack Ingram. My wife leased a 2018 Tiguan from their dealership for years, and then bought the car off the lease. It was a lemon of a car that we have had to sell because maintenance to keep it running cost more than it was worth, and then we came to find out that the title was written wrong and now I | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Mori Mattox
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1/28/2026 12:00:00 AM | Google
★★★★★ Ethan Hand
Pitiful customer service. Cant hardly get a long detailed conversation out of the service advisors. Then charge you an arm and a leg for not even fixing the vehicle or showing the effort that they even tried. -10/10 wouldn’t recommend | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Jill
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11/28/2025 12:00:00 AM | Google
★★★★★ Emily Sanders
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11/28/2025 12:00:00 AM | Google
★★★★★ Seungho Baek
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10/28/2025 12:00:00 AM | Google
★★★★★ L&B Hart
Cory Green is a rockstar including the technician and the appointment coordinator. Parts department was spot on with making sure the part got here from Jacksonville on time. I came in late for an appointment and they still worked to overdeliver and get me out of there in time with a fixed up vehicle. Awesome job. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Elizabeth Peaden
I had the best experience with Jack Ingram Volkswagen! From the start, Bert was so helpful and so kind! My husband and I were very impressed with this dealership. Everything went so smoothly. John, the finance manager was also amazing!! I cannot recommend them enough! Thank you Bert and John for such an awesome experience!! | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Jordan Walker
Great service and really fast. Definitely recommend coming to see Bert at Jack Ingram VW in Montgomery. 10/10 recommended! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Devin W
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9/28/2025 12:00:00 AM | Google
★★★★★ Kristian Walker
Highly recommend coming to see Bert, he was able to help get us in and out in our new vehicle! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Sandra Taylor
Service Team great thanks for your help car running like new | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Janet
Lots of nice cars!! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Racquel McCree
Stephen Webster is a wonderful sales representative. This is my 2nd time doing business with him & I'm very pleased. I will be coming back. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Mohammad Obiedat
I recently had an outstanding experience with Jack Ingram Volkswagen and Jack Ingram Nissan in Montgomery, and it truly stood out from my visits to other dealerships in the area. From the moment I walked in, I was warmly welcomed by a staff member who went out of her way to find someone to assist me. Joe, the salesperson, and Tim, th | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Aymar Mezhua
He was cool and he help me out with the car price this treatment was tea | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Jalisa Butts
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8/28/2025 12:00:00 AM | Google
★★★★★ Brent Hazen
Terrible, terrible company. I still have not received my license plates and the temporary tag has expired. They told me that I need to go up to the dmv myself to get the tags. Ummmmm, I work. Isn’t that your job. I’ll do mine, but please, you do yours. If I have to take off a held day of work to do their job, I don’t think that’s rea | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ PEGGY WICK
If you can get Corey it’s well worth it. He explains clearly needed repairs and answers questions regarding the repair. I have not always had a great experience at Jack Ingram but Corey definitely made me a return customer! Will return as needed. | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Cyndal Whiten
Very professional, polite, and efficient—start to finish. The process was seamless. Bert was honest, fair, and incredibly professional. I can’t thank him enough or sing his praises loud enough. He wasn’t just trying to make a deal—he genuinely had my best interest with getting exactly what I asked for and in record time. | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ court h
Sales person was great. However a brand new vehicle has several problems with 15 miles on it. Notified the service person the following day and it took 3 additional days to get service scheduled. Now they can't get the vehicle in for weeks. Very poor experience when buying a vehicle. It definitely makes us reconsider buying any addit | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Larry Roberson
Very professional service department they got to the issue why my Apple CarPlay wasn’t working and solved it just got to order a new part which is covered under warranty for my 2018 Passat R-Line Thx Joanna I hope I spelled her name right Revisit May 2025: Same car but a different issue. I sent my car in to have it fixed now this gu | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ David Winne
I’m extremely disappointed with both the service and complete lack of accountability from this dealership. I brought my Volkswagen to another VW-authorized service center for a routine oil change, and they informed me that the oil drain plug had been overtightened and stripped—requiring a full oil pan replacement. The last people to | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Timothy Rollins
Fred Jackson is the best sales consultant I have worked with. He is super nice, informative, and very good at what he does. Tim Chumley is the same. Facility is very clean and comfortable. This is the second car we have bought from Jack Ingram and Fred. Will definitely buy another when the time comes. | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Diana Ford
Great buying experience! Stephen Webster was great as well as the entire finance team! | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Trisha Chumley
Just wanted to share what a wonderful experience we just had. My husband and I just purchased a new car last night (VW Tiguan)and we couldn't have had a better experience. Tim Chumley and Stephen Webster were very kind and listened to what we wanted and made it happen. If you are looking for a new or used car, go visit them at Jack I | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Noel Cruz
Very satisfied..Thank you! | Read Full Review
5/28/2025 12:00:00 AM | Google

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